Balancing Act - Boston Consulting Group · Peter Damisch BCG Zürich +41 44 388 86 66...

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Balancing Act Implementing an Integrated Strategy for Value Creation THE 2005 VALUE CREATORS REPORT BCG REPORT

Transcript of Balancing Act - Boston Consulting Group · Peter Damisch BCG Zürich +41 44 388 86 66...

Balancing ActImplement ing an In teg ra ted S t ra tegy fo r Va lue Crea t ion

THE 2005 VALUE CREATORS REPORT

BCG REPORT

Since its founding in 1963, The Boston Consulting Group has focusedon helping clients achieve competitive advantage. Our firm believes thatbest practices or benchmarks are rarely enough to create lasting valueand that positive change requires new insight into economics, markets,and organizational dynamics. We consider every assignment a unique setof opportunities and constraints for which no standard solution will beadequate. BCG has 59 offices in 36 countries and serves companies inall industries and markets. For further information, please visit our Website at www.bcg.com.

Balancing Act

Implement ing an In teg ra ted S t ra tegy fo r Va lue Crea t ion

THE 2005 VALUE CREATORS REPORT

ERIC OLSEN

DANIEL STELTER

FRANK PLASCHKE

N O V E M B E R 2 0 0 5

www.bcg.com

© The Boston Consulting Group, Inc. 2005. All rights reserved.

For information or permission to reprint, please contact BCG at:E-mail: [email protected]: +1 617 973 1339, attention BCG/PermissionsMail: BCG/Permissions

The Boston Consulting Group, Inc.Exchange PlaceBoston, MA 02109USA

2 BCG REPORT

3Balancing Act

Table of Contents

About This Report 4

For Further Contact 5

Preface 6

The Three Dimensions of Value Creation 8

Changes in Fundamental Value 9

Changes in a Company’s Valuation 10

Changes in the Distribution of Free Cash Flow 11

Creating a TSR Fact Base 14

Identify the Historical Sources of TSR 14

Understand What Drives Relative Valuation Multiples 15

Engage with Dominant Investor Groups 18

Establishing Appropriate TSR Goals 19

Quantify the TSR Potential of Current Plans 19

Debate Alternative TSR Scenarios 20

Define Comprehensive Goals and Objectives 20

Redesigning Management Processes 23

Make an Explicit Commitment to TSR 23

Hold Strategic Planning to a Higher Standard 23

Redesign Incentives Around TSR 24

Ten Questions Every CEO Should Know How to Answer 25

Appendix: The 2005 Value Creators Rankings 26

Global Rankings 29

Industry Rankings 33

This research report is a product of the Corporate Finance and Strategy practice of The Boston ConsultingGroup. Eric Olsen is a senior vice president and director in BCG’s Chicago office and global leader for inte-grated financial strategy. Daniel Stelter is a senior vice president and director in BCG’s Berlin office andglobal leader of the Corporate Finance and Strategy practice. Frank Plaschke is a manager in BCG’s Munichoffice and project leader of the Value Creators research team.

AcknowledgmentsThe authors would like to acknowledge the contributions of BCG’s global experts in corporate finance andstrategy:

Kees Cools, executive adviser in BCG’s Amsterdam office and global leader of research and marketing forthe Corporate Finance and Strategy practice

Gerry Hansell, senior vice president and director in BCG’s Chicago office and leader of the CorporateFinance and Strategy practice in the Americas

Heino Meerkatt, vice president and director in BCG’s Munich office and leader of the Corporate Financeand Strategy practice in Europe

David Pitman, vice president and director in BCG’s Sydney office and leader of the Corporate Finance andStrategy practice in Asia-Pacific

Brett Schiedermayer, vice president of the BCG ValueScience Center in Mountain View, California, a jointventure of BCG and ValueScience Corporation that develops leading-edge valuation tools and techniques forM&A and corporate strategy applications

The authors would like to thank Robert Howard for his contributions to the writing of the report and KerstinHobelsberger, Fabian Lautenschlager, and Martin Link of BCG’s Munich-based Value Creators research teamfor their contributions to the research.

The authors would also like to thank the editorial and production team that helped to prepare the report:Barry Adler, Gary Callahan, Kim Friedman, Sean Hourihan, and Thomas Teal.

To Contact the AuthorsThe authors welcome your questions and feedback.

About This Report

4 BCG REPORT

Eric Olsen The Boston Consulting Group, Inc.200 South Wacker DriveChicago, IL 60606USATelephone: +1 312 993 3300E-mail: [email protected]

Daniel Stelter The Boston Consulting Group GmbHDircksenstrasse 4110178 BerlinGermanyTelephone: +49 30 28 87 10E-mail: [email protected]

Frank PlaschkeThe Boston Consulting Group GmbHLudwigstrasse 2180539 MunichGermanyTelephone: +49 89 23 17 40E-mail: [email protected]

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For Further Contact

Balancing Act

The Corporate Finance and Strategy practice of The Boston Consulting Group is a global network of expertshelping clients design, implement, and maintain superior strategies for long-term value creation. The prac-tice works in close cooperation with BCG’s industry experts and employs a variety of state-of-the-art method-ologies in portfolio management, value management, mergers and acquisitions, and postmerger integration.For further information, please contact the individuals listed below.

The Americas

Gerry HansellBCG Chicago+1 312 993 [email protected]

Jeffrey KotzenBCG New York+1 212 446 [email protected]

Walter PiacsekBCG São Paulo+55 11 3046 [email protected]

J. PuckettBCG Dallas+1 214 849 [email protected]

Peter StangerBCG Toronto+1 416 955 [email protected]

Alan WiseBCG Atlanta+1 404 877 [email protected]

Europe

Kees CoolsBCG Amsterdam+31 35 548 [email protected]

Stefan DabBCG Brussels+32 2 289 02 [email protected]

Peter DamischBCG Zürich+41 44 388 86 [email protected]

Stephan DertnigBCG Moscow+7 095 258 34 [email protected]

Lars FæsteBCG Copenhagen+45 77 32 34 [email protected]

Juan GonzálezBCG Madrid+34 91 520 61 [email protected]

Jérôme HervéBCG Paris+33 1 40 17 10 [email protected]

Stuart KingBCG London+44 207 753 [email protected]

Tom LewisBCG Milan+39 0 2 65 59 [email protected]

Alexander Roos BCG Berlin+49 30 28 87 [email protected]

Daniel StelterBCG Berlin+49 30 28 87 [email protected]

Peter StrüvenBCG Munich+49 89 23 17 [email protected]

Asia-Pacific

Andrew ClarkBCG Jakarta+62 21 526 [email protected]

Nicholas GlenningBCG Melbourne+61 3 9656 [email protected]

Hubert HsuBCG Hong Kong+852 2506 [email protected]

Hiroshi KannoBCG Tokyo+81 3 5211 [email protected]

Holger MichaelisBCG Beijing+86 10 6567 [email protected]

David PitmanBCG Sydney+61 2 9323 [email protected]

Byung Nam RheeBCG Seoul+822 399 [email protected]

Harsh VardhanBCG Mumbai+91 22 2283 [email protected]

Preface

6 REPORTBCG 6

In such times, we believe it is important for everycompany to conduct a systematic reexamination ofits value-creation strategy. Among the questionssenior executives need to ask:

• What are our assumptions about how our com-pany creates value?

• Are those assumptions accurate?

• If so, are they likely to hold true in the future?

• What is the best value-creation strategy for ourcompany, given factors such as its competitive sit-uation, industry context, and current valuationmultiple?

Balancing Act: Implementing an Integrated Strategy forValue Creation is the seventh annual report in theValue Creators series published by The BostonConsulting Group.1 Each year, we publish detailedempirical rankings on the performance of theworld’s top value creators and distill manageriallessons from their success. We also highlight keytrends in the global economy and world capitalmarkets and describe how these trends are likelyto shape future priorities for value creation.Finally, we introduce new or improved analyticaltools developed by BCG for managing valuecreation.

In last year’s Value Creators report, we made thecase for what we termed an integrated value-creationstrategy.2 When defining a value creation strategy,we argued, it is critical to understand the linkagesacross a company’s fundamental-value engine, itsvaluation multiple in the market, and its finan-cial policies, such as dividend payout and capitalstructure.

In this year’s report, we explain how companiescan go about actually implementing such a strat-egy. We describe BCG’s recent work helping com-panies craft a more integrated approach to valuecreation, and we focus on the hands-on challengesof putting an integrated value-creation strategy

Halfway through the first decade of the twenty-firstcentury, global capital markets have yet to fullyrecover from the collapse of the late-1990s finan-cial bubble. The five-year average annual totalshareholder return (TSR) for the 613 companiesin the 2005 Value Creators rankings was a disap-pointing –4 percent, reflecting the decline ininvestor expectations as markets corrected for theunsustainably high valuations of the bubbleperiod. (For a detailed description of TSR, see thesidebar “The Components of Total ShareholderReturn.”)

And yet the news is not all bad. Poor TSR perfor-mance on average hides quite good performance inimproving fundamentals. The average improve-ment in company fundamental value (the underly-ing value of a company’s businesses) in this year’sValue Creators sample was 7 percent per year. Andthe best companies combined even greaterimprovements in fundamental value with equiva-lent improvements in investor expectations andcash payouts to investors to rack up a top-quartilemedian TSR performance of 20.9 percent per year.The very best performers had annual returns of 40 percent and higher.

Looking to the future, however, many companiesface a dilemma. On the one hand, profitability andfree cash flow have been restored after the reces-sion. Companies have pruned excess costs andrationalized their portfolios. They have cash andmore solid balance sheets, and they are ready togrow. On the other hand, many find themselves inmature or maturing industries. Unless they can findways to innovate or create advantage, growth frommarket share gains will likely come at the price oferoded margins. And investors have become morerisk averse, more focused on cash payout, and ingeneral more resigned to lower market-averageTSRs. They are closely scrutinizing each companythey invest in rather than trying to surf broad sec-tor-oriented investment themes as they did in thepast. Even the most growth-oriented investors havebecome choosier and more conservative.

1. Previous reports are available at http://www.bcg.com/corporatefinance/cfs_value.html.

2. See The Next Frontier: Building an Integrated Strategy for Value Creation, the 2004 Value Creators report, December 2004.

Balancing Act 7

• Next we describe how to create a comprehensiveTSR fact base to inform management decisionsabout value creation strategy.

• Third, we explain how companies can quantifythe TSR potential of their business plans, debatealternative value-creation scenarios, and arrive ata detailed integrated strategy.

• Fourth, we highlight some key issues in translat-ing an integrated value-creation strategy intomanagerial processes such as strategic planning,budgeting, and incentive compensation.

• We end the report, as we do every year, withdetailed rankings of this year’s Value Creators—for the world as a whole and for 12 global in-dustries.

into practice. We believe that this integratedapproach is a distinct improvement on existingapproaches because it focuses managerial atten-tion on the tradeoffs that executives must managein what is a highly dynamic value-creation system.We also believe that this integrated approachholds lessons for all managers—irrespective ofindustry and starting position and of whether or not their companies happen to be top per-formers.

The report has five main sections:

• In the first section, we review the three maindimensions of value creation and explain whycompanies need to address them in a coordinatedmanner.

T H E C O M P O N E N T S O F T O T A L S H A R E H O L D E R R E T U R N

Fundamental value, investor expectations, and freecash flow are integral parts of a dynamic value-cre-ation system. Changes in any one can affect the oth-ers. The basic challenge of value creation is tounderstand the linkages among these three compo-nents and manage the tradeoffs across them toensure that management actions are mutually rein-forcing rather than contradictory.

THE MOST COMPREHENSIVE MEASURE OF VALUECREATION IS TOTAL SHAREHOLDER RETURN

SOURCE: BCG analysis.

TSR

Capital gain

Free-cash-flow yield

Fundamental value

Investor expectations

Share buybacks

Debt repayment

Dividend yield

The most comprehensive (and by now the most widelyaccepted) measure of value creation is total share-holder return (TSR). TSR measures the change in acompany’s stock price, plus its dividend yield, over agiven period of time. There are three basic drivers:

Changes in Fundamental Value. Fundamental valuerepresents the discounted value of the future cashflows of a business, based on its margins, asset pro-ductivity, growth, and cost of capital.

Changes in Short-Term Valuation Driven by InvestorExpectations. How the capital markets value a com-pany’s fundamental performance can alsoincrease—or decrease—a company’s TSR in theshort term. Investor expectations are measured by a company’s expectation premium (the dif-ference between its actual stock price and the pricederived from an analysis of its underlying fundamen-tals) and can be further analyzed by comparing acompany’s valuation multiple with that of its indus-try peers.

Changes in the Distribution of Free Cash Flow toInvestors. A company can also improve its TSR bydistributing cash to investors. For example, divi-dends contribute directly to TSR. But dividend pay-outs, as well as share repurchases and debt pay-ments, can also contribute indirectly by affecting acompany’s valuation multiple.

32

–17

7 7 6 63 1 1 0 –1 –2

–10–15

–21–30

–10

–22

–13

–25

–11

–27

–16

–25

–44

2924

31

45

25

70

42

26

5653

31

Average annual TSR, 2000–2004(%)

100

80

60

40

20

0

–20

–40

–60

Utilities

Industrial

Consumer

Chemicals

Pharma

Automotive

Paper

Retail

Multibusiness

Media

Technology

Travel

Low

High

Industry weighted average

The discipline of value management has made con-siderable progress in recent years. Yet despite thatprogress, value creation remains as much an art asa science.

To be sure, there are always some companies, irre-spective of industry, that are able to beat the marketaverage. Exhibit 1 shows the wide variance inreturns for the 12 industries in this year’s ValueCreators rankings. The five-year weighted averageannual TSR ranges from 7 percent in travel and inutilities to –15 percent in technology. But the bestperformers in these industries racked up TSRs thatwere considerably higher—anywhere from 24 per-cent in media and entertainment to 70 percent inautomotive. This finding illustrates that there is nosuch thing as a disadvantaged industry, that everyindustry has top performers that vastly outperform

the market average. (For a detailed description ofour sample, see “Appendix: The 2005 ValueCreators Rankings,” page 26.)

For the same company to create above-averagevalue year after year, however, remains an extremelydifficult task. We analyzed the ten-year TSR per-formance of 2,020 companies from 1995 to 2004and compared it with each company’s nationalstock-market average. About a quarter of the sam-ple, 522 companies, were able to beat the market insix of the ten years, but less than 100 did so foreight. And only a single company beat its nationalmarket average for all ten years.

This difficulty should come as no surprise. After all,capital markets continuously incorporate investorexpectations of future performance into a com-

The Three Dimensions of Value Creation

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E X H I B I T 1

IN EVERY SECTOR, THE TOP PERFORMERS SUBSTANTIALLY OUTPERFORM THE INDUSTRY AVERAGE

SOURCES: Thomson Financial Datastream; BCG analysis.

9Balancing Act

pany’s stock price, forcing companies to find newways to beat investor expectations. Despite theattractiveness of focusing on a single value-creationmetric—whether earnings per share (EPS) or eco-nomic profit—there is no silver bullet, no singlelever that managers can pull year after year.

Rather, value creation is a complex and multidi-mensional challenge. First, a company’s seniorexecutives must develop a detailed plan for improv-ing fundamental value in a way that is competitivelyadvantaged over the long term. Second, they mustunderstand how investorsare likely to value thecompany’s performancein the short term. Third,they need to define clearpriorities for using thecash the company gener-ates—what portion to hold as cash, what portion toreinvest, what portion to return to investors or debtholders. Most important, they must do all thesethings in a coordinated fashion, anticipating the waychanges in any one area can affect the others andmanaging complex—and often controversial—tradeoffs both within and across these three key dimensions of an integrated value-creationsystem.

It’s a bit like walking a tightrope: it is very easy to loseone’s balance and fall off on one side or the other.And yet as any visitor to the circus will tell you, theskilled performer can do it—and make it look easy.The trick in achieving an equivalent balancing act invalue creation is to develop a truly integrated value-creation strategy, one that addresses the threedimensions of value creation in a holistic way. Let’sconsider each of those dimensions in turn.

Changes in Fundamental Value

Improvements in fundamental value are at the coreof value creation. They are the day-to-day focus ofmost management teams—and rightly so. More thantwo decades of research in corporate finance haveshown that fundamental value drives a company’stotal shareholder return over the long term, account-ing for roughly 60 percent of TSR. And of all the fac-

tors contributing to fundamental value, by far themost important is revenue growth.3

But as most executives know, growth in revenue isno panacea. In order for growth to deliverimproved TSR, it must be profitable growth. Andinvestors must see it as sustainable. So managersmust ask themselves hard questions about tradeoffs:

• Should we pursue additional growth opportuni-ties even if they come at the price of lowering ourmargins or return on investment?

• If growth is indeed theanswer, should we stickto organic growth orpursue more aggressiveopportunities throughM&A or alliances?

• Or should we perhaps settle for lower growth inorder to sustain higher margins?

Over the past few decades, the field of value man-agement has developed a variety of metrics to helpmanagers quantify these tradeoffs. For example,cash-based metrics such as cash flow return oninvestment, cash value-added, and total businessreturn are considerably more precise as measuresof a company’s improvement in fundamental valuethan traditional accounting yardsticks such as earn-ings per share because they incorporate all relevantinformation about growth, margins, asset produc-tivity, and the cost of capital. As a result, they havebecome a standard part of the corporate financelexicon at many companies.

And yet even the best of these fundamental-valuemetrics still do not explain all of a company’s TSRperformance. They are not designed to capturehow capital markets actually value a company’s fun-damental performance or the contribution to TSRof actual cash payouts such as dividends. As a result,when executives wrestle with tradeoffs about growthversus margins or organic growth versus M&A, theyalso need to evaluate the effect those decisions haveon the other two dimensions of the value creationsystem: changes in the company’s valuation multi-ple and its cash-flow payout.

3. See The Next Frontier: Building an Integrated Strategy for Value Creation, the 2004 Value Creators report, December 2004, p. 25. BCG research suggests thatinvestors consider growth so important that they don’t care whether it is organic or acquisitive, just as long as it is profitable. See Growing ThroughAcquisitions: The Successful Value Creation Record of Acquisitive Growth Strategies, BCG report, May 2004.

Value creation is a bit like walking a tightrope:

it is very easy to lose one’s balance.

10 BCG REPORT

Changes in a Company’s Valuation

Improvements in fundamental value are the mainsource of TSR in the long term. But in the shortterm, changes in how the market values a company’sfundamental performance at any given moment intime can increase—or decrease—TSR. Thesechanges in valuation are reflected in a company’s val-uation multiple, usually expressed as some ratio—forexample, the ratio of price to earnings (the P/E mul-tiple) or the ratio of market value to earnings beforeinterest, taxes, depreciation, and amortization (theEBITDA multiple). A com-pany’s valuation multiplereflects the impact ofinvestor expectations onthe company’s TSR. Ourresearch suggests that fortop-quartile companies,improvements in the valuation multiple are the mostimportant contributor to near-term TSR.4

But a company’s valuation multiple is also an impor-tant piece of its long-term value-creation strategy. Acompany’s valuation multiple, relative to industrypeers, is an important signal of how investors evalu-ate factors such as growth potential, risk, quality ofearnings, and the sustainability of competitive advan-tage. In this respect, it can be a significant enablerof—or constraint on—a company’s value-creationstrategy. A below-average multiple can raise a com-pany’s cost of capital. It can also put a company at adisadvantage when it comes to acquisitions (becauseits stock will be a relatively weaker acquisition cur-rency), thus limiting one important pathway togrowth. It can even increase the risks of takeover bysignaling to competitors that a company is underval-ued relative to its peers.

The specific drivers of valuation multiples will vary by industry and by the makeup of a company’sinvestor mix. Still, there are three simple rulesabout multiples that apply across all industries:

Risk and sustainability are key. Most investors inter-pret management actions and company perfor-mance in terms of their impact on risk and on thesustainability of the company’s results. Put anotherway, from the perspective of investors, how man-agers improve fundamental value is as important as

how much they improve it—sometimes more impor-tant. A company that takes on substantial debt tofund a major expansion or erodes its brand by cut-ting prices to gain market share may find that themarket responds negatively, even if cash flowincreases.

Track record matters. Investors reward consistencyof performance. The credibility of a managementteam that has consistently exceeded investors’expectations and delivered above-average perfor-mance can itself create a premium in the company’s

relative valuation multi-ple. At the same time,should such a team disap-point investors’ expecta-tions, it is likely to be pun-ished even more severely.

Not all investors are alike. Depending on theirinvestment style, investors value specific strategicdecisions, operational tradeoffs, and financial poli-cies differently. Therefore the precise impact ofmanagement decisions on a company’s valuationmultiple will depend on what kind of investors dom-inate the company’s investor mix. It’s critical that acompany’s value-creation strategy be aligned withthe specific priorities of its dominant investorgroup.

So even as a company defines a strategy to improvefundamental value, it must also anticipate the likelyresponses of investors to that strategy and try to pre-dict how those responses will affect the company’svaluation multiple. Managers must address ques-tions such as:

• How does our current market value compare withwhat our fundamental value suggests it shouldbe? Are we fairly valued?

• What factors determine relative valuation multiplesin our industry? Which of those factors can we influ-ence—and how should they affect our strategy?

• What are the priorities of our current investormix? Does our current strategy align with thosepriorities? If not, what adjustments can we make?Should we consider changing our strategy ormigrating to a different type of investor?

4. See The Next Frontier: Building an Integrated Strategy for Value Creation, the 2004 Value Creators report, December 2004, p. 25.

A company’s multiple canbe a significant enabler of—

or constraint on—itsvalue-creation strategy.

11

BCG has developed new metrics to help companiesmeasure the impact of investor expectations on acompany’s stock price. In 2001, we introduced theexpectation premium, a technique for measuring thedifference between a company’s actual stock priceand the price derived from a discounted-cash-flowanalysis of the underlying fundamentals.5 And inlast year’s report, we described a technique we callcomparative multiple analysis for identifying the criti-cal drivers of multiples in a company’s industrypeer group.6 (For an example of the kind of insightinto value creation that comparative multiple analy-sis makes possible, see the sidebar “The Value-Creating Power of a Strong Brand,” page 12.)

Many companies have unrecognized opportunitiesto increase shareholder value by improving theirvaluation multiples. But it’s important to keep inmind that maximizing the multiple is not necessar-ily the goal. By developing a more fine-grainedunderstanding of the impact of management deci-sions on the multiple, companies can also avoidmoves that unintentionally damage it. As always,every company should view its valuation multiple inthe context of a comprehensive TSR agenda thatintegrates improvements in the multiple with im-provements in fundamental value as well as with anappropriate payout of cash to investors.

Changes in the Distribution of Free Cash Flow

Improving a company’s fundamental value gener-ates cash. Companies face the choice of reinvestingthat cash (through internal investments or acquisi-tions) or distributing it to debt holders and stock-holders (through debt repayment, share buy-backs,or dividends). Such distributions contributedirectly and indirectly to TSR.

Take the case of dividends. Dividends returned toinvestors are an integral part of the calculation ofTSR. But dividends can contribute indirectly aswell. Investors have expectations not only for a com-pany’s capital gains but also for how much free cashflow it ought to distribute. Whether or not a com-pany pays dividends, and at what level, can have aneffect on its valuation multiple. For example,increasing dividend payout can raise a company’smultiple by reducing perceived risk, by adding

credibility to the quality or sustainability of thecompany’s earnings, and by signaling manage-ment’s commitment to shareholder value. What’smore, a meaningful payout of free cash flow(whether through dividends, share repurchase, ordebt retirement) can also discipline a company’sstrategy to improve fundamental value—forinstance, by creating competition for cash, byincreasing the pressure to improve profitability, andby making it more likely that only the most promis-ing investment projects go forward.

For all these reasons, any value-creation strategymust include priorities for the best use of free cashflow. For example:

• How much cash should we reinvest in the busi-ness? How much should we pay out to investors anddebt holders? How will the choice affect our growthprospects, our valuation multiple, and our TSR?

• What are our priorities for cash payout—debtreduction, share repurchase, or dividend payment?

• How do investors and credit-rating agencies valuethe excess cash on our current balance sheet? Is itadding to or eroding TSR?

• Are investors giving us full value today for ourexpected generation of free cash flow in thefuture? If not, what policies or actions wouldallow us to get more credit for that potential?

It is important to remember, however, that—likefundamental value or the valuation multiple—freecash flow is just one part of the TSR equation. It canbe a route to improving near-term TSR or to assur-ing the consistency of long-term TSR. But it is notnecessarily the best endgame value-creation strat-egy—except perhaps for mature companies optingfor consistent but modest (slightly above average)TSR performance.

Of course, it is one thing to understand that valuecreation is the product of an integrated system. It isquite another to actually develop an integratedvalue-creation strategy. To do so, senior executivesmust put in place a structured process for analyzingthe specific dynamics of value creation in their com-pany and industry, debating the key tradeoffs across

5. See Dealing with Investors’ Expectations: A Global Study of Company Valuations and Their Strategic Implications, Value Creators 2001, November 2001.

6. See The Next Frontier: Building an Integrated Strategy for Value Creation, the 2004 Value Creators report, December 2004, pp. 29-32.

Balancing Act

Casual-dining chainswith weak brands

Casual-dining chainswith strong brands

Quick-service chainswith strong brands

Valuationmultipleindex

Valuationmultipleindex

Valuationmultipleindex

Averagemultiple

Averagemultiple

Averagemultiple

Averagemargin

Averagemargin

Averagemargin

Margin (%)Margin (%)Margin (%)

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

R2=0.01 R2=0.55 R2=0.88

0 20 400 20 40 0 20 40

Most managers understand intuitively that a strongbrand is a great advantage when it comes to creatingvalue over the long term. A strong brand creates com-petitive barriers that give a company the pricing powerto command a premium for its products or services.Given these perceived benefits, one would expect strongbrands to have higher margins (assuming the companyis cost efficient) and higher valuation multiples.

In an effort to quantify the value of brands for a U.S.restaurant chain, The Boston Consulting Group ana-lyzed the impact of brand strength on relative valua-tion multiples in the U.S. restaurant business. Westudied the correlation between margins and relativevaluation multiples in two segments of the industry:casual-dining restaurants and quick-service restau-rants. We further divided the casual-dining segmentinto chains with relatively weak brands, as reported inconsumer surveys, and those with relatively strongbrands. (All the companies in the quick-service segment,which includes major corporations such as McDonald’s,Wendy’s, and Yum! Brands—the owner of such well-known U.S. chains as Pizza Hut, Taco Bell, and KFC—were perceived as strong brands by consumers.)

T H E V A L U E - C R E A T I N G P O W E R O F A S T R O N G B R A N D

As the exhibit below illustrates, the strong brands inour sample did have somewhat higher margins andmultiples, on average, than the weak brands. Butthe really interesting finding concerns what is goingon within each of the three segments. Each group ofcompanies has a wide variation in valuation multi-ples. For the casual-dining restaurants with weakbrands, there is little correlation between the level ofthe multiple and the size of the margins. The datapoints (each plotting a company’s margin against itsmultiple for a given year) are all over the map, andthe correlation coefficient (R2) is a mere 0.01,which means that margin level explains only 1 per-cent of the variation in multiples in the sample. Inother words, investors do not systematically rewardthese companies when they improve their margins,most likely because they do not believe that suchimprovements are sustainable.

For the strongly branded companies in both thecasual-dining and quick-service segments, however,there is a much stronger correlation between marginimprovement and multiples. The R2s for these seg-ments are 0.55 and 0.88, respectively. Not only are

IN THE U.S . RESTAURANT BUSINESS, STRONG BRANDS SHOW A CLEAR RELATIONSHIP BETWEEN MARGINS AND VALUATION MULTIPLES

SOURCE: BCG analysis.

NOTE: R2=correlation coefficient.

12 BCG REPORT

13Balancing Act

the entire value-creation system, and aligning theorganization around a value creation strategy thateffectively balances those tradeoffs. There are threebasic steps in this process. (See Exhibit 2.)

• Create a comprehensive fact base of the criticaldrivers of TSR in your company and industry

• Establish an appropriate TSR goal by quantifyingthe value-creating potential of your existing busi-ness plans and debating alternative TSR scenarios

• Redesign key management processes in order totranslate value creation strategy into the prioritiesand practices of your organization

We will consider each of these steps in detail in sub-sequent sections of the report.

the valuation multiples of these companies higheron average, they are also highly sensitive to changesin gross margin. When a company has a strongbrand, each incremental improvement in margindelivers more bang for the buck in valuation multi-ple. A low margin, however, can lead to a valuationmultiple that is actually below the average for com-panies with weak brands. In effect, the stronger thebrand, the more important margins become as adeterminant of the multiple.

This analysis confirms that a strong brand can providea major advantage when it comes to a company’s val-uation multiple—but only if the brand also delivershigh margins. One critical implication is that execu-tives at strongly branded companies must carefullymanage any tradeoffs between growth and margins.When increased growth leads to so massive a declinein margins that it seriously erodes the multiple, whatlooks like a good strategy to grow earnings may endup undermining TSR rather than improving it.

Step 1: Create a TSR fact base

Step 3: Redesign managementprocesses

Identify the historicalsources of TSR

Understand what drivesrelative valuation multiples

Engage with dominantinvestor groups

Quantify the TSR potential of current plans

Debate alternative TSR scenarios

Define comprehensive targets and objectives

Make an explicit commitment to shareholder value

Hold strategic planning to a higher standard

Design incentives around TSR

Step 2: Establish an appropriate TSR goal

E X H I B I T 2

COMPANIES CAN FOLLOW A THREE-STEP PROCESS FOR IMPLEMENTING AN INTEGRATED VALUE-CREATION STRATEGY

SOURCE: BCG analysis.

Free cash flow

TaxesReinvestment

Fundamental value

Sales growth 3.8%Margin change –0.5%EBITDA growth 3.3%

Free-cash-flow yield

Dividend yield 3.4%Share change 2.3%Net debt change –2.3%Free-cash-flow yield 3.4%

TSR9.9%

Capitalgains6.5%

Free-cash-flowyield3.4%

1.

3.

2. Valuation multiple

EBITDA multiple change 3.2%

Most companies monitor their value-creation per-formance over time. Relatively few, however, createa fact base deep enough to help them fully exploitthe dynamic factors that drive value creation intheir company and industry. Creating this fact baseisn’t just a data-collection exercise. Its purpose israther to expand management perspectives, chal-lenge assumptions about what drives TSR, andquantify the key tradeoffs facing the company.

Identify the Historical Sources of TSR

The first step is to understand the historical sourcesof TSR in your company and industry. BCG hasdeveloped a model for identifying the contributionof each of the three dimensions of value creation toa company’s TSR in a given period of time. (SeeExhibit 3.)

This TSR decomposition model uses the combinationof sales growth and change in margins (resulting ingrowth in EBITDA) as a rough indicator of a com-pany’s improvement in fundamental value (box 1 inExhibit 3).7 It then uses the EBITDA multiple—theratio of enterprise value (the market value of equity

plus the market value of debt) to EBITDA—to calcu-late the company’s valuation multiple, a rough meas-ure of a company’s future expectations (box 2).8

Finally, the model tracks the distribution of free cashflow—dividend yield, change in shares outstanding,and net debt change—to investors (box 3).

Using this model, companies can analyze the sourcesof TSR for the overall market, their peers, and them-selves over a given period of time. For purposes ofillustration, Exhibit 4 portrays the decompositionprofile for the 613-company industry sample in thisyear’s Value Creators rankings. The exhibit showsboth the average decomposition for the sample as awhole and for the top decile.

For both groups, sales growth was an important con-tributor to TSR—accounting for 10.1 percentagepoints of TSR for the top decile and 4.7 percentagepoints for the sample as a whole. But what truly dif-ferentiated the top-decile companies was the fact thatimprovements in the valuation multiple and reduc-tions in debt contributed positively to TSR (8.7 and5.6 percentage points, respectively), whereas for thesample as a whole the impact of these factors was neg-ative. In other words, the actions of the top perform-ers improved all three levers, while average perform-ers saw erosion in their valuation multiples anddelivered negative free-cash-flow yields.

Another lesson companies learn when they use thismodel is that there are many paths to superior valuecreation. Exhibit 5, on page 16, compares the TSRperformance of four competitors for the ten-year

Creating a TSR Fact Base

14 BCG REPORT

E X H I B I T 3

BCG’S DECOMPOSITION MODEL ALLOWS A COMPANYTO IDENTIFY THE SOURCES OF ITS TSR

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope;

Bloomberg; BCG analysis.

NOTE: Numbers are for illustration purposes only; contribution of each factor

shown in percentage points of annual TSR.

7. In past reports, we criticized some companies’ overreliance on EBITDAas a value management metric. (See Succeed in Uncertain Times: A GlobalStudy of How Today’s Corporations Can Generate Value Tomorrow, Value Creatorsreport 2002, November 2002, pp. 19–20.) Because it leaves out key expensessuch as capital expenditures, EBITDA is a less reliable measure of profitabil-ity than cash-based measures such as cash flow return on investment andcash value-added. And because it neglects the balance sheet, it is not reallyan accurate proxy for a company’s free cash flow. However, EBITDA is stillcommonly used by investors as an indicator of a company’s earnings-growthpotential. As long as it is not a company’s sole or primary value-manage-ment metric for planning purposes, it still has analytic value.

8. There are many ways to measure a company’s valuation multiple, and dif-ferent metrics are appropriate for different industries and different com-pany situations. For the purposes of this study, we have chosen the EBITDAmultiple in order to have a single measure to compare performance acrossour global sample. For a specific client project, of course, we would analyzethe most meaningful multiple for the company and industry in question.

period from 1995 to 2004. All four companies deliv-ered an annual average TSR of 15 percent—wellabove the market average. Yet they used quite dif-ferent means to achieve that excellent result.

Company A, for example, delivered strong improve-ments in fundamental value, especially salesgrowth. These improvements accounted for a full14 of the company’s 15 percentage points of annualTSR. Company D, by contrast, emphasized payingdividends and retiring debt. These financial movescontributed 7 percentage points of TSR, nearly halfthe company’s total. Finally, Company C’s value cre-ation was relatively balanced. Improvements in fun-damental value delivered 8 percentage points ofTSR; changes in the company’s valuation multiplesupplied an additional 4 points; and contributionsof free cash flow accounted for 3 points.

Just as different companies pursue different value-creation strategies during a given time period, anindividual company’s strategy can vary considerablyacross different periods. Exhibit 6, on page 16, illus-trates how one company cumulatively outper-formed its peers over a 20-year period. The decom-position of the company’s TSR performance showsfour distinct eras of value creation.

The cumulative TSR gap between the company andits peers increased during each of the first threeeras, spanning the period from 1985 to 1999.Although the specific drivers of TSR varied during

each era, the company managed the combinedimpact of all levers better than its direct peers. Inthe most recent era, however, the company acceler-ated its sales growth (largely through M&A) but atthe price of a decline in margins, a decreasing mul-tiple, and negative free cash flow. As a result, thecompany’s cumulative TSR declined while that ofits peers grew slightly. This performance caused thecompany’s senior executives to reconsider the wis-dom of their recent growth strategy. Understandingthe patterns of a 20-year history of value creationhas helped management fine-tune its value-creationstrategy for the next era.

The point is simple: a company’s value-creation strat-egy cannot be static. It is important both to under-stand where the company is coming from and toanticipate what aspects of the value creation systemwill be most important at any given moment in time.This is partly a function of macroeconomic condi-tions. But it is also a function of the company’s ownvalue-creation life cycle. The more nuanced anunderstanding executives have of their company’slong-term TSR history, the less likely they are to con-tinue pursuing a value creation strategy long afterthe conditions that led to it have disappeared.

Understand What Drives Relative Valuation Multiples

Another key component of a comprehensive fact baseis to develop a detailed understanding of what drives

15Balancing Act

Valuation multiple (%)Fundamental value (%) Free cash flow (%)10.1

4.73.1

1.5

8.7

–7.0

3.42.4

5.6

–2.2–1.6

–3.7

Sales growth EBITDA margin change EBITDA multiple change Dividend yield Share change Net debt change

Top decile, n = 61 Total sample, n = 613

E X H I B I T 4

THE TOP PERFORMERS IMPROVED ON ALL THREE DIMENSIONS OF TSRTSR Decomposition Profile, Global Sample, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.

NOTE: Bars show contribution of each factor in percentage points of five-year average annual TSR.

16 BCG REPORT

Fundamentalvalue

Free-cash-flowyield

Valuationmultiple

Totalshareholder

return

Sales growth (%)Margin change (%)

EBITDA growth (%)

EBITDA multiple change (%)

113

16–4

53

11

14 12 8 2

–3 4 4 6

4–1

1

4

15

7–2–6

–1

15

210

3

15

6–1

2

7

15

Company A Company B Company C Company D

Cash flow yield (%)

Total TSR (%)

Dividend yield (%)Share change (%)Net debt change (%)

1

2

3

E X H I B I T 5

THERE ARE MANY DIFFERENT PATHS TO SUPERIOR VALUE CREATION

SOURCES: Compustat; BCG analysis.

NOTE: Contribution of each factor shown in percentage points of ten-year average annual TSR (1995–2004).

Value of $100 invested in 1985 ($)

1,000 Strong margin expansion, high cash-flow yield

Declining sales and much slower margin growth, offset by an

increase in the multiple

Cumulative return

Company 12

Peers 8

TSR1 (%) 16

6

7

–4

7

7

–6

1

7

5

–2

12

–2

–8

–4

26

9

5

8

4

Sales growth (%)

EBITDA margin (%)

EBITDA multiple (%)

Free-cash-flow yield (%)

Cumulative

6

3

1

2

1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

100

Return of sales growth, significant improvement in both

margins and the multiple

Strong growth but at price of lower

cash-flow contribution, decreasing margins, and eroding multiple

Averageannual TSR

(%)

E X H I B I T 6

MOST COMPANIES EMPHASIZE DIFFERENT LEVERS OF VALUE CREATION OVER TIME

SOURCES: Compustat; BCG analysis.

NOTE: Decomposition shown in percentage points of average annual TSR.

1All numbers represent compound annual growth rate.

relative valuation multiples in your industry. Forexample, BCG’s comparative multiple analysis uses sta-tistical regressions to identify correlations betweenthe range of multiples in a given industry and a com-prehensive set of financial and operational vari-ables—including growth, profitability, risk, sustain-ability, and uses of free cash flow. Using this approach,executives can accurately identify what differentiatesmultiples in their industry and take action to improvetheir own company’s multiple relative to peers.

To understand the value of this approach, considerthe example of a European industrial-goods com-pany whose stock consistently lagged the industryindex despite several years of aggressive growth.What explained this below-average performance?

To shed light on this question, we analyzed the fac-tors driving relative valuation multiples in the com-pany’s peer group over a ten-year period. A regres-sion analysis revealed that the most importantfactors were the capital structure (specifically, thelevel of debt), the size of the EBITDA margin, andcompany size. (See the bar chart in Exhibit 7.)Growth was a relatively weak driver because mostcompanies in this industry had returns below thecost of capital, so investors saw no extra value frominvestments to increase growth. Unfortunately, thecompany had increased its debt in order to fund

aggressive growth, but without increasing its mar-gins and return on invested capital.

The scatter diagram in Exhibit 7 shows the result.The diagram plots the actual price-to-revenue multi-ples of the company’s peer group against the pre-dicted multiples derived from the regression analysis(each diamond representing a single company for asingle year). The correlation coefficient (R2) is 0.78,which means that the model predicts 78 percent ofthe actual variation of multiples in the industry—arelatively strong correlation. The blue diamondsshow the path of the company’s multiple over the tenyears of the analysis. In effect, by taking on more debtin order to fund growth, the company had unwit-tingly embarked on a value creation strategy thatsteadily lowered its valuation multiple relative to itspeers. This decline was also a clear signal that invest-ors did not have confidence in the ability of compa-nies in the sector to create sustainable fundamentalvalue through expansion funded by debt—a signalsubsequently confirmed in interviews with investors.

Once management developed an in-depth under-standing of the factors affecting the company’smultiple, it was able to make some midcourse cor-rections in its value-creation strategy. The com-pany recently sold off a low-margin business andused part of the cash to pay down debt. And it

17Balancing Act

Evolution of the company’s valuation multiple,1994–2003

Priority drivers of industry valuation multiples (%)

EBITDA margin

Capital structure

Growth

Company size

0

20

40

60

80

100

40

24

20

16

Predicted multiple

Actualmultiple

Company

0

0.5

1.0

0.2 0.4 0.6 0.8 1.0

’94

’99

’95

’00

’97

’98

’03’02

’01

R2= 0.78

’96

E X H I B I T 7

OVER TEN YEARS, A EUROPEAN COMPANY ’S VALUE-CREATION STRATEGY CAUSED ITS VALUATION MULTIPLE TO DECLINE

SOURCE: BCG analysis.

NOTE: Each diamond plots a company’s actual multiple for a given year against the multiple predicted by the regression analysis. (R2=correlation coefficient.)

shifted its focus from investing in growth toimproving the capital efficiency of its remainingbusinesses. These moves have pushed the com-pany’s profitability above the cost of capital,which, in combination with a less leveraged capitalstructure, should help to improve its valuationmultiple in the years ahead.

Engage with Dominant Investor Groups

As the above example suggests, a third and finalcomponent of creating a comprehensive fact base isidentifying your dominant investors and listeningclosely to what they have to say. This is partly a mat-ter of quantifying the mix of investor styles (value,income, growth at reasonable price, aggressivegrowth, and so forth) and identifying those that areoverweighted—compared with market, industry, orpeer-group averages—and therefore most attractedto your current value proposition. (For an example,see Exhibit 8.)

But in addition to quantifying the investor mix, it isessential to engage in a rich dialogue with domi-nant investor groups. The senior team must gobeyond what the company typically does in itsinvestor-relation activities and analyst calls and takethe time to understand investors’ attitudes andrequirements. Fair disclosure requirements maylimit the depth of information that managementcan divulge. But there is no law against asking

investors good questions and listening carefully totheir answers: Who owns your shares and what aretheir priorities? Are your current plans in sync withthose priorities? Do existing or desired investorsfind your plans credible? Savvy investors havestrong—and often illuminating—views on all thesequestions.

It’s important to remember, however, that learningmore about what investors really want doesn’t meanletting them determine your value-creation strat-egy—any more than learning about what customersreally want means letting them determine yourproduct strategy. The goal is rather to ensure that acompany’s strategy is informed by the perspectivesand requirements of its investor base, and then towork over time to achieve alignment between strat-egy and shareholders.9

In our experience, developing a TSR fact base ofthis kind helps build an in-depth understanding ofthe value creation dynamics of the company and itsindustry. It also helps to create a level playing fieldwhere the critical challenges and tradeoffs can bequantified and objectively debated in managementranks. Finally, the fact base helps to ground discus-sions about a company’s TSR goals and to shape amore constructive dialogue about future TSRachievement.

18 BCG REPORT

0

20

40

60

80

100Company ownership mix by fund style Ownership mix compared with peers

Others

Index

Income

Value

GARP1

Growth

Year 1 Year 2 Year 3 Year 4 Year 5 Peer group average representation (%)

Company representation(%)

Individual

Specialty

Index

Income

Value

GARP1

Growth

Overrepresented

0

10

20

30

40

50

10 20 30 40 50

Underrepresented

%

E X H I B I T 8

IDENTIFYING A COMPANY ’S DOMINANT INVESTOR GROUPS IS A KEY INPUT TO A VALUE CREATION STRATEGY

SOURCES: Thomson Financial Carson; BCG analysis.

1GARP=growth at reasonable price.

9. See “Treating Investors Like Customers,” BCG Perspectives, June 2002.

Establishing Appropriate TSR Goals

19Balancing Act

Once senior executives have assembled a compre-hensive fact base, they are in a position to establishthe right TSR goals for the company in the light ofits particular opportunities and capabilities. That’snot simply a matter of choosing an aggressivegoal—say, top-quartile status in the company’speer group. By definition, relatively few compa-nies will meet that hurdle, and even fewer willachieve it consistentlyover time. Setting theright target is more amatter of developing ahealthy balance betweenstretch goals and goalsthat are consistentlyachievable. It is an iterative process that requiresassessing the expectations of investors and boardmembers and the core assumptions of the seniormanagement team; testing those expectations andassumptions against existing business plans; andthoroughly debating alternative value-creation sce-narios. The result will be a detailed understandingof the company’s value-creation priorities andobjectives, along with a clear sense of how tosequence the right steps over time.

Quantify the TSR Potential of Current Plans

The obvious first step is to use the new understand-ing of value creation developed in assembling thefact base to test the value-creating potential of thecompany’s current business-unit and corporatestrategic plans. Given what you now know aboutyour company, industry, and investors, what kind ofTSR can current plans deliver? What adjustmentsare possible and how much would they change the result?

The major challenge here is to extend the typicalanalyses that most companies do in order to cap-ture the impact of plans on the full range of TSRdrivers. For example, consider the recent experi-ence of the senior management team at a $15 bil-lion consumer company. A review of the com-pany’s business plans had revealed that prospectsfor growth were relatively poor. The executivesworried that lack of growth would erode the com-

pany’s valuation multiple and were consideringsome rather aggressive M&A moves to expand thecompany’s growth rate beyond what existing busi-ness units could deliver. But the proposed acquisi-tions would require a considerable outlay of capi-tal and, as a result, posed significant risks for amanagement team with relatively little experience in M&A.

As they went through theprocess of developing acomprehensive TSR factbase, however, the execu-tives began to questionthe assumption that

aggressive growth was necessary. A thoroughreview of their industry’s performance historyshowed that the consistent top performers hadonly average growth rates. What’s more, an analy-sis of the company’s investor mix showed that thedominant group consisted of value investors, whotypically do not value growth as much as improv-ing profitability and free cash flow. Management’smisgivings about the need for aggressive growthwere confirmed and quantified by an analysis ofrelative multiples in the industry, which revealedthat the main drivers were margins and cashpayouts. In short, far from being essential, newtop-line revenue growth was expensive, risky, andneither a priority for the company’s valueinvestors nor a quantifiable driver of its valuationmultiple.

Armed with this new understanding of value cre-ation dynamics in their industry, senior executivestook a fresh look at the company’s business plans.They concluded that with a bit of fine-tuning tooptimize margins, and using the cash they hadaccumulated for potential acquisitions to boostpayout of free cash flow instead, they couldimprove their annual delivery of TSR from 11 per-cent to 15 percent. Given that the five-year S&P500 outlook was 8 to 9 percent, and the peer-groupforecast was 7 to 13 percent, this 15 percent TSRwould be an excellent result. The board agreed,and this new goal became the company’s five-yearTSR target.

Executives at one companybegan to question the

assumption that aggressivegrowth was necessary.

20 BCG REPORT

Debate Alternative TSR Scenarios

Of course, not all companies will be so fortunate.It sometimes happens that the process of quantify-ing a company’s TSR potential will identify gapsbetween management’s aspirations for TSR per-formance and what the company’s current planspurport to deliver. In some cases, plans mayappear to meet the goal, but executives are notconfident that the organization can really produce.In other cases, the plans will actually fall short ofthe TSR objective. Although the existence of such a gap is sometimesmerely a sign of a healthytension between existingplans and achievablestretch goals, it is often asignal that the companyneeds to expand its value-creation opportunity set.

That’s why it is important for every company to stepback periodically, put all its cards on the table, andsystematically reassess and debate its value-creationstrategy. One effective way to frame the debate is tocontrast your current plan with alternative TSR sce-narios that represent significant departures from it.For example, compare a low-risk strategy designed todeliver modestly above-average TSR over the longterm with a more aggressive strategy designed toachieve top-quartile status or higher in the nearterm. Should the business go for aggressive growthor should it become a machine for generating freecash flow? Should the company maximize near-termP/E? EPS growth? Return on capital employed? Cashflow payout?

Every company’s answer to these questions will bedifferent depending on its starting point.Whatever scenario you choose to develop, at leastone should represent a stretch departure fromyour current plans, and one should represent amore conservative or incremental departure. Andeach scenario should explicitly address the follow-ing questions:

• If we pursued this strategy, what would we do dif-ferently to improve fundamental value?

• How would this strategy affect our current valua-tion multiple or lay the foundation for improvingour future multiple?

• What will be the impact of this strategy on howinvestors value our current cash holdings andfuture free cash flow?

• Given our starting-point capabilities and reputa-tion with investors, what are the relative risksinherent in this strategy and what is its probabil-ity of success?

• What result will this strategy generate—top-quar-tile stretch TSR or steady above-average TSR?

In some respects, the scenarios a company exploreswill be genuine alterna-tives. For example, differ-ent scenarios will appeal tovery different kinds ofinvestors. But it’s alsoimportant to rememberthat what sometimes look

like hard-and-fast tradeoffs at first may, on closerexamination, turn out to be unnecessary compro-mises waiting to be broken. In some situations, forinstance, paying out more cash to investors may bethe best way to discipline the organization to investin only the most promising—and profitable—growthopportunities. The result may be both a higher divi-dend yield and increased profitable growth.

The purpose of debating such scenarios is to getthe senior management team to articulate its pri-orities and beliefs. Does your team really believethat the organization can achieve top-quartile TSRin the next three to five years? Or is it more likelyto achieve TSR that is consistently two to threepercentage points above the peer-group averagefor the next decade? Where you finally end up isless important than considering all the alternativesand having a rigorous debate.

Define Comprehensive Goals and Objectives

The ultimate goal is to develop a detailed value-creation strategy—and a set of self-reinforcingactions for achieving it—that the entire teamunderstands and is willing to endorse. The seniorteam at one large information-services companylikened the challenge to choosing “what kind ofhouse we want to live in.” What’s more, they visu-alized their strategy as an actual house—with theirTSR goals as the roof, the top priorities and objec-tives as the pillars, and the key managerial

Every company needs tostep back, put its cards onthe table, and debate itsvalue-creation strategy.

21Balancing Act

TSR: ~14% to 15% per year P/E multiple: ~22x

2010 value: ~$75 to $90 per share

Low-risk financial policiesGrowth agenda Improved return on capital

Achieve consistent organic growth, 1.5 times nominal GDP

Seek additional growth primarily from current asset portfolio

Limit acquisitions to tuck-in deals• Increase focus on performance of acquisitions• Communicate results

Maintain focus on capital efficiency• Increase capex control• Reduce working capital• Improve acquisition returns

Shift portfolio mix over time through growth in businesses with higher return on investment

Retain conservative capital structure (single-A rated)

Maintain current dividend payout to investors while growing

Continue to seek steady high-margin business models

Align processes to support the value creation model (capital allocation, M&A, incentives, planning, target setting, investor relations)

40% dividend payout8% to 10% revenue growth 18% return on invested capital

processes necessary to realize the vision as thefoundation. (See Exhibit 9.)

In deciding “what kind of house we want to livein,” however, it’s important to remember that itmay take a number of carefully sequenced steps toget it built. For example, growth may be the ulti-

mate long-term goal, but before a company canachieve it, other preliminary moves may berequired. (For an example, see the sidebar“Getting Ready to Grow,” page 22.) Clearly defin-ing and sequencing all the necessary steps arecritical in building an integrated value-creation strategy.

E X H I B I T 9

DEFINING A VALUE CREATION STRATEGY MEANS DECIDING “WHAT KIND OF HOUSE WE WANT TO LIVE IN”

SOURCE: BCG analysis.

NOTE: Numbers are for illustrative purposes only.

22 BCG REPORT

Many executives equate value creation withgrowth—and for good reason. Profitable growth isthe chief long-term driver of TSR. But that doesn’tnecessarily mean that building a company’s value-creation strategy around growth is the right thing todo at any given moment. There are many situationsin which a company can create value by othermeans. And although growth is essential in the longterm, a company must first make sure it is ready togrow. Often, a value creation strategy needs to stepup to growth in a sequenced way.

Consider the example of a major U.S. consumer-products company. For nearly 20 years, the com-pany’s TSR lagged the market average. A large partof the problem was that the company’s valuationmultiple was among the lowest in its peer group.Frustrated with this situation, executives assumedthat growth was the key to improving the multipleand made some high-profile acquisitions to boostearnings per share. And yet these moves had littleimpact.

In fact, the company’s value-creation challenge wasmore complicated than executives initially thought.An analysis of the company’s investor base showedthat value investors predominated and that theseinvestors were not rewarding the company forgrowth. At the same time, the company’s manage-ment team had yet to establish the kind of trackrecord that would attract more growth-orientedinvestors who might have welcomed an aggressivegrowth strategy. As a result, the company’s moveshad little impact on its weak multiple, trapping thecompany’s stock price in a suboptimal equilibrium.

The solution was to reframe the company’s value-creation strategy in terms of three sequential steps.Given the dominance of value investors in the com-pany’s investor mix, the first step was to optimizethe company’s multiple and free-cash-flow yield.

G E T T I N G R E A D Y T O G R O W

Before it could even think about growth, the com-pany needed to prune low-margin businesses andreinvest in businesses with higher margins; minimizecapital expenditures; reduce selling, general, andadministrative expenses; and limit acquisitions totuck-ins with a relatively high hurdle rate. At thesame time, it had to boost dividends and limit debt,all the while emphasizing management’s commit-ment to the priorities of value investors in itsinvestor-relation activities.

In parallel, however, the company also needed tostart getting ready to grow. In the near term, thatmeant building some key internal platforms thatwould be necessary for an eventual growth agenda.For example, the company needed to put in placenew processes and capabilities to support organicgrowth and innovation, and to make sure it had theright managerial skills and incentives to encouragegrowth.

As the company’s relative valuation multiple (and itsmanagement’s reputation among investors) began torise under the impact of its new financial policies,the company could also start appealing to moregrowth-oriented investors. For example, it couldmake a clear distinction between those businessunits and brands that would fund future growth andthose that would be the engines of such growth. Itcould also make some prudent acquisitions thatwould be accretive to TSR.

The ultimate goal, to be implemented three to fiveyears down the road, is a full-fledged growthagenda: to increase M&A as the multiple increases,to continue migrating the business portfolio to moregrowth-oriented but relatively low-risk businesses,and, over time, to acquire a reputation for the kindof advanced management capabilities that deliverconsistent performance and earn credibility withinvestors.

Redesigning Management Processes

23Balancing Act

No matter how detailed or strategically sound, anintegrated value-creation strategy is not completeuntil it has been translated into the organization’sinternal managerial processes, incentives, and met-rics. And yet, in our experience, many companiesfail to implement this final step. Rethinking the fullrange of processes—including strategic planning,budgeting, capital allocation, and management per-formance incentives thathave grown up over yearsand, sometimes, overdecades—can be daunt-ing. But unless a companyseriously addresses thechallenge, it runs the riskof being unable to align its organizational culturewith its value-creation strategy. There are three keyleverage points where sustained managerial atten-tion can make a significant difference.

Make an Explicit Commitment to TSR

The first step is to make an explicit—and public—commitment to shareholder value and to a specificTSR target. Without such a strong commitment, fewcompanies will stretch their organizations to reachtheir full potential. Indeed, according to a BCG-sponsored INSEAD research study of 117 compa-nies that had instituted value management systems,those that made an explicit commitment to manag-ing for shareholder value were more than twice aslikely to actually deliver superior TSR.10

Senior executives must actively communicate theirvalue-creation strategy not only to analysts andinvestors but also to employees, in particular mak-ing sure that all key corporate and business-unitexecutives understand the company’s value-cre-ation goal and know what its implications are fortheir areas of responsibility. Do line managers havea clear view of the priorities for their business units?Do they understand what levers of value creationthey are responsible for? Do they know what thecompany’s financial strategy will mean for their useof capital?

Hold Strategic Planning to a Higher Standard

The second key leverage point is strategic planning.In order to get the organization focused on valuecreation, a company must also hold its strategic-planning process to a much higher standard.

Most companies typically develop new plans on an annual basis. But TSRachievement occurs ineras, not quarter by quar-ter or even year by year.Plans need to set consis-tent priorities that willguide management prac-

tice for the next three to five years. Adopting thislonger time frame does not prevent the organiza-tion from making incremental course correctionsfrom year to year in order to respond to changesin the competitive environment.

Most business plans consist of many initiatives. Butonly a single set of numbers gets reported to thesenior team. This inconsistency makes it difficult togauge the effect of each initiative on the final out-come. The solution is to insist that business unitsdevelop a base case plus overlays. The base case is aforecast of what will happen if the present momen-tum remains unaffected by new initiatives or invest-ments. The overlays are separate scenarios describ-ing the effects of each different initiative on themomentum forecast. This approach allows a com-pany to evaluate initiatives not as a set but as alter-natives to one another or as sequential priorities. Itmakes the plan more visible and forces businessunit executives to think through the specific conse-quences of each strategic undertaking.

Finally, the long-term targets of a business plan aretoo often just that—order-of-magnitude goalsrather than actual commitments for which man-agers are held accountable. In order to align theorganization on value creation, long-term strategicplans can’t just be exercises in thinking; they mustdefine actual commitments. They must have teethfor future delivery, not just vague targets that will

10. See Philippe C. Haspeslagh, Tomo Noda, and Fares Boulos, “Managing for Value: It’s Not Just About the Numbers,” Harvard Business Review, July 2001.

TSR achievement occurs in eras, not quarter by quarter or even year

by year.

24 BCG REPORT

be forgiven or forgotten during next year’s plan-ning cycle.

Once a company has created a more robust andlonger-term planning process, it becomes mucheasier to address another common weak spot: thedisconnect between planning and budgeting. Inmost companies, line managers do the planningand finance does the budgeting. And because budg-eting usually happens after planning, it tends to getthe last word. But a company should manage toplans and strategies, not to budgets. The annualbudget should chart the near-term steps required todeliver the plan.

Redesign Incentives Around TSR

An all-important third leverage point is a company’sincentive compensation system. A key principlehere is to decouple a significant portion of execu-tives’ long-term compensation from negotiatedplan or budget targets and link it directly to theiractual contribution to TSR.

When managers know their compensation de-pends on plan performance, they tend to come upwith modest near-term targets and unrealisticallyambitious long-term goals. Since the system has nomemory, they rarely suffer the consequences ofsetting unrealistic out-year goals and then failingto meet them.

The better approach is to define the relevant oper-ational metrics that actually drive the business’scontribution to TSR and then reward managersfor their performance against these metrics. Insome cases, a company can get where it needs togo by using existing financial metrics—operatingincome, say, or return on invested capital. But inmany cases, it is necessary to introduce more for-mal value-management metrics—for example,cash flow return on investment, total businessreturn, or cash value-added. Whatever set of met-rics your company chooses, however, make sure toincorporate them also in supporting processessuch as planning and budgeting, resource alloca-tion, employee performance reviews, and investorcommunication.

By taking these three steps, executives can begin toembed an integrated value-creation strategy in theirorganization. What’s more, they often find not onlythat they can take advantage of the full range oflevers for generating TSR but also that they havedeveloped a powerful language with which to raisethe quality of the strategic debate about value cre-ation—between the senior team and the company’sboard, between corporate and line management,and between the company and its investors.Building an integrated value-creation strategy is thebest way to keep pace with the challenges—and theopportunities—of value creation in today’s stock-market environment.

Ten Questions Every CEO Should Know How to Answer

25Balancing Act

In conclusion, we offer ten questions about valuecreation strategy that every CEO should know howto answer. The questions synthesize the basic argu-ments and recommendations made in this year’sreport in a concise format.

1. Do you understand the historical sources of your com-pany’s TSR? How has the way you create valueevolved over time?

2. What fundamental value will your current plans gen-erate in the future? Is that performance really de-fensible given the competitive dynamics of yourindustry? Is it enough to meet your TSR objec-tives?

3. What are the current market expectations embedded inyour stock price? Is there a gap between what youcan deliver and what your investors expect? If so,do you have a plan for closing it?

4. What drives valuation multiples in your industry?Why is your multiple at its current level relativeto industry peers?

5. What are the key tradeoffs for your company betweenimproving fundamental value, optimizing your valua-tion multiple, and distributing free cash flow? Do youhave a plan for managing those tradeoffs?

6. Who are the dominant investors in your company and what are their priorities? Are your plans in

sync with their investment goals? Do they findyour value-creation strategy credible?

7. What is an appropriate TSR target given your com-pany’s situation? What is the appropriate trade-off between risk and returns given your startingpoint, investor mix, capabilities, and opportuni-ties? Is your target ambitious enough to focusand stretch your organization over the nextthree to five years?

8. How will you close the gap between the TSR your cur-rent plans are likely to generate and the TSR targetsthat you have set? What are the implications foryour business strategy and financial strategy?

9. What are the consequences of your company’s value-creation strategy for line managers and their busi-ness units? Do they know what they mustdeliver to achieve your TSR target? Have youtranslated that target into operational metricsand goals that they can actually influence? Arethey genuinely accountable for reaching thesetargets?

10. Are management processes such as planning andbudgeting, resource allocation, and incentive com-pensation aligned with your value-creation strategy?Do they surface the right tradeoffs for manage-ment discussion? Do they appropriately balanceshort-term and long-term priorities?

Appendix: The 2005 Value Creators Rankings

26 BCG REPORT

The 2005 Value Creators rankings are based on an analysis of total shareholder return at 613 global com-panies for the five-year period from 2000 through 2004.

To arrive at this sample, we began with TSR data forsome 5,000 companies provided by ThomsonFinancial Worldscope. We eliminated all companiesthat were not listed on some world stock exchangefor the full five years of our study or did not have atleast 25 percent of their shares available on publiccapital markets. We also eliminated certain indus-tries from our sample—for example, financial ser-vices.11 We further refined the sample by organizingthe remaining companies into 12 industry groupsand establishing an appropriate market-valuationhurdle to eliminate the smallest companies in eachindustry. (The size of the market valuation hurdlefor each individual industry can be found in thetables in “Industry Rankings,” beginning on page33.) Finally, we also applied one more filter to oursample to identify the best-performing large globalcompanies: a market valuation hurdle of $25 bil-lion. This gave us 119 large-cap companies. In“Global Rankings,” on pages 29 to 32, we show theresults for both our 613-company sample and thislarge-cap sample.

The global and industry rankings are based on five-year TSR performance from 2000 to 2004.12 We alsoshow TSR performance for 2005, through September30. In addition, we break down TSR performanceinto key operational and financial metrics. First, forevery company and industry, we calculate the growth(or decline) in fundamental value and in expectationpremiums for the five-year period 2000 to 2004.Second, we break down TSR performance into the sixinvestor-oriented financial metrics used in the BCGdecomposition model described on page 14. Bothanalyses can be found in the rankings.

The average annual return for the 613 companiesin our sample was a disappointing –4 percent. This

negative return is largely a result of the fact that thestarting point of our five-year period was the heightof the late-1990s financial bubble and thus reflectsthe massive loss of value after the bubble burst andthe expectation premiums of companies returnedto more realistic levels.

What kind of improvement in TSR was necessary toachieve top-quartile status, given those market aver-ages? The exhibit “Average Annual TotalShareholder Return by Quartile, 2000–2004” onpage 29 arrays the 613 companies in our globalsample according to their five-year TSR perfor-mance. In order to achieve top-quartile status, com-panies needed to post an average annual TSR of atleast 13.8 percent. The very best performers hadreturns of 40 percent and higher.

However, poor TSR performance on average hidesquite good performance in terms of improvementof fundamentals. The exhibit “Changes in Funda-mental Value and Expectation Premiums, 2000–2004”on page 30 uses a discounted-cash-flow analysis tocompare the trend in fundamental value and expec-tation premium for three groups: the 613 compa-nies in our global sample, the 61 companies in thetop-performing decile of this sample, and the topten global performers. The sample as a wholeimproved its fundamental value by 7 percent peryear; however, this improvement in fundamentalswas counteracted by the major meltdown in expec-tations, which declined by 18 percent per year.

The top decile improved its fundamental value by 12percent annually. What’s more, these companieswere able to reverse what in 1999 was a negativeexpectation premium of 8 percent (in other words,the market valued these companies at 8 percent lessthan one would expect from an analysis of their fun-damental value) and turn it into a positive expecta-tion premium of 22 percent in 2004. As a result, theyachieved an average annual TSR of 29 percent.

11. We chose to exclude financial services because measuring value creation in the sector poses unique analytical problems that make it difficult to com-pare the performance of financial services companies with companies in other sectors. For BCG’s view of value creation in financial services, see Succeedingwith Growth: Creating Value in Banking 2005, BCG report, May 2005.

12. TSR is a dynamic ratio that includes price gains and dividend payments for a specific stock during a given period of time. To measure performancefrom 2000 through 2004, 1999 end-of-year data must be used as a starting point in order to capture the change from 1999 to 2000, which drives 2000 TSR.For this reason, all exhibits in the report showing 2000–2004 performance begin with a 1999 data point.

27Balancing Act

Technology

Total sample

Media and entertainment

Multibusiness

Retail

Pulp and paper

Automotive and supply

Pharmaceuticals and biotech

Chemicals

Consumer goods

Industrial goods

Utilities

Travel, transport, and tourism

TSR1 (%) Sales growth (%) Margin change (%) Multiple change (%)Share

change (%)Net debt

change (%)Dividendyield (%)

Valuecreation Fundamental value Valuation

multiple Cash flow contribution

2

3

1

3

3

2

5

2

3

3

1

1

2

5

4

11

5

4

7

5

7

8

5

5

–8

4

2

–1

1

–1

1

1

1

–1

–2

15

3

0

0

–7

0

–10

–3

–2

–5

0

–1

0

–6

–12

–14

–5

–4

–2

–1

–1

0

–1

–6

–1

–4

–2

–6

–5

–1

–4

1

1

3

6

6

7

7

0

–2

–10

–15

–1

–2

–4

0

1

–1

1

2

1

–2

–3

–1

–1

–5

= + +

Finally, the top ten global performers were able touse a truly extraordinary growth in fundamentalvalue (29 percent per year) to exceed investorexpectations and rack up an astounding 90 percentimprovement in expectation premiums. The aver-age annual TSR of the top ten was 47 percent.

There were also interesting variations across the 12industries in our sample. Exhibit 10, below, andExhibit 11, on page 28, show the decomposition ofTSR performance by industry for the sample as awhole and for the top ten companies in each indus-try, respectively. A few key trends stand out:

• Top-line growth is the major driver of value cre-ation for many industries. For example, in all buttwo industries, sales growth was by far the mostimportant contributor to TSR.

• Margins, by contrast, were relatively less impor-tant. With the exception of two negative-TSR sec-tors—multibusiness and media and entertain-

ment—margin improvement was a negligible con-tributor to TSR.

• In some industries—for example, pharmaceuti-cals and biotech—returns from healthy growthwere offset by massive declines in valuation multi-ples. Although sales growth was responsible for 11percentage points of TSR in pharmaceuticals,changes in multiples were responsible for the lossof 10 percentage points, giving the industry a five-year average annual TSR of 1 percent.

• The top ten in most industries did a much betterjob of paying out cash than the average perform-ers. In the automotive-and-supply sector, forexample, these payouts contributed about 12 per-centage points, on average, of total TSR.

• In general, the top performers successfully man-aged all three levers of value creation. Only twoindustries—retail and technology—failed todeliver positive returns in all three areas.

E X H I B I T 1 0

FOR THE BEST-PERFORMING INDUSTRIES, TOP-LINE GROWTH IS A MAJOR DRIVER OF VALUE

SOURCES: Thomson Financial Worldscope; Thomson Financial Datastream; Bloomberg; annual reports; BCG analysis.

NOTE: Decomposition shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.

1Five-year average annual TSR (2000–2004) for weighted average of respective sample.

28 BCG REPORT

TSR1 (%) Sales growth (%) Margin change (%) Multiple change (%)Share

change (%)Net debt

change (%)Dividendyield (%)

Valuecreation Fundamental value Valuation

multiple Cash flow contribution= + +

Pulp and paper

Global top ten

Media and entertainment

Technology

Multibusiness

Chemicals

Utilities

Travel, transport, and tourism

Industrial goods

Automotive and supply

Pharmaceuticals and biotech

Consumer goods

Retail

4

4

2

4

4

0

5

2

3

1

2

5

4

–2

0

–1

–1

–5

–1

1

–1

–2

3

–1

–3

0

26

5

10

10

8

27

5

13

6

7

4

12

13

9

3

1

4

7

–3

3

9

–2

–3

3

0

2

6

5

7

2

1

1

13

–9

4

0

1

–2

3

5

5

5

7

13

2

1

19

5

0

1

0

1

22

24

26

27

27

28

33

48

20

11

10

10

16

E X H I B I T 1 1

THE TOP INDUSTRY PERFORMERS SUCCESSFULLY MANAGE ALL THREE LEVERS OF VALUE CREATION

SOURCES: Thomson Financial Worldscope; Thomson Financial Datastream; Bloomberg; annual reports; BCG analysis.

NOTE: Decomposition shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.

1Five-year average annual TSR (2000–2004) for weighted average of top ten companies.

29Balancing Act

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 613

Number of companies

Medianaverage annual

TSR (%)

20.9

9.2

0.0

–11.9

0

200

100

300

400

500

–60 –40 –20 0 20 40 60 80

St. Jude Medical

Hyundai Mobis Harman International

NOKDR Horton

Vale do Rio Doce Esprit Holdings

PetSmart

Varian Medical Systems

Enterprise Inns

TSR Decomposition1

1 HYUNDAI MOBIS SOUTH KOREA AUTOMOTIVE 69.7 5.411 13 35 24 –15 13 –2 15 30.2

2 HARMAN INTL. IND. UNITED STATES CONSUMER GOODS 55.7 8.506 62 15 8 24 0 2 7 –34.7

3 NOK JAPAN AUTOMOTIVE 55.3 5.424 47 10 13 18 2 0 14 2.5

4 DR HORTON UNITED STATES INDUSTRIAL GOODS 52.9 9.414 14 30 11 4 2 –6 12 13.9

5 VALE DO RIO DOCE BRAZIL INDUSTRIAL GOODS 48.5 36.643 26 33 2 1 9 0 4 28.1

6 ESPRIT HOLDINGS HONG KONG RETAIL 44.5 7.242 30 24 8 8 4 –1 1 26.2

7 PETSMART UNITED STATES RETAIL 44.1 5.184 39 8 20 15 0 –4 4 –36.4

8 VARIAN MEDICAL SYSTEMS UNITED STATES PHARMACEUTICALS 42.1 5.795 49 18 9 15 0 –2 2 –7.3

9 ENTERPRISE INNS UNITED KINGDOM RETAIL 41.0 5.335 25 41 5 4 3 –8 –4 5.5

10 ST. JUDE MEDICAL UNITED STATES PHARMACEUTICALS 40.5 14.992 59 17 2 19 0 –1 5 8.4

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country Industry (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

Total Industry

Global Rankings

THE GLOBAL TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 613 global companies.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data; values shown for top ten companies only.

30 BCG REPORT

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

8.3

10.59.7

12.3

8.9

12.3

10.3

9.3

10.7

11.1

12.9

15.4

5.4

2.5

1.7

8.4

2.13.2

1.8

2.2 1.82.9

1.22.3

15.7

24.0

19.4

15.316.4

19.9

15.6

17.7

16.916.4

17.316.1

’99 ’00 ’01 ’02 ’03 ’040

100200300400500600700800

698

269185

143

510

5976 8073

87

100

100

100

100 109 114 114 115 124

280

173

135116

219

26

469

2

–7

25

8101214161820222426

–10–5

05

1015202530

5

7

9

11

13

15

17

0123456789

ƒ

Total sample, n = 613Global top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

80

130

180

230

280

0

100

200

300

400

500

600

0

100

–100

200

300

400

500

600

0

100

200

300

400

500

600

700

–18% per year 100

247272

108%

–8%

78%

22%

76%

24%

100

493

577

67%

33%

93%

7% 62%

38%

100

52%

48%91

80%

20%94

20%

80%

12% per year

7% per year

29% per year

90% per year

Expectation premium Fundamental value

Total global sample Top decile Global top ten

Value index1 Value index1 Value index1

n = 613 n = 61 n = 10

’99 ’04 ’052

’99

’04 ’052 ’04 ’052’99

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

VALUE CREATION AT THE TOP TEN VERSUS GLOBAL SAMPLE, 2000–2004

31Balancing Act

TSR Decomposition1

1 VALE DO RIO DOCE BRAZIL INDUSTRIAL GOODS 48.5 36.643 26 33 2 1 9 0 4 28.1

2 EBAY UNITED STATES RETAIL 30.0 77.123 90 57 27 –48 0 –6 0 –36.9

3 BRIT. AMERICAN TOBACCO UNITED KINGDOM CONSUMER GOODS 29.0 34.111 6 4 4 6 9 3 3 20.0

4 ALTRIA GROUP UNITED STATES CONSUMER GOODS 28.7 125.413 20 1 3 15 8 3 0 11.1

5 BOSTON SCIENTIFIC UNITED STATES PHARMACEUTICALS 26.6 30.021 27 16 4 6 0 0 2 –34.8

6 EXELON UNITED STATES UTILITIES 24.3 29.129 1 21 3 4 4 –15 8 25.6

7 NISSAN MOTOR JAPAN AUTOMOTIVE 24.3 44.903 9 2 13 –4 2 –7 18 12.1

8 CATERPILLAR UNITED STATES INDUSTRIAL GOODS 19.0 33.440 34 9 2 2 3 1 2 18.7

9 TESCO UNITED KINGDOM RETAIL 14.4 44.085 28 12 1 2 3 –3 –1 –0.9

10 LOWE'S UNITED STATES RETAIL 14.3 44.503 39 18 8 –10 0 –1 0 9.9

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country Industry (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

THE LARGE-CAP TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 119 global companies with a market valuation greater than $25 billion. 1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 119

Number of companies

Medianaverage annual

TSR (%)

12.6

2.9

–5.8

–15.9

0

30

60

90

120

–40 –30 –20 –10 0 10 20 30 40 50 60

British American Tobacco

eBayVale do Rio Doce

NissanMotor

Altria

Boston Scientific

ExelonCaterpillar

Tesco

Lowe’s

Large-Cap

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

32 BCG REPORT

Expectation premium Fundamental value

237

71%

29%

100

91%

9%

100

54%

87

81%46%

89

82%

255

72%

28%

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

18%19%

51% per year

13% per year

Total large-cap sample Large-cap top ten

Valueindex1

Valueindex1

n = 119 n = 10

0

50

100

150

200

250

300

0

50

100

150

200

250

300

–21% per year

9% per year

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

7.1

9.68.0

13.5

9.0

11.010.3

8.4

10.2

9.5

14.3

17.4 6.1

2.9

1.41.5

4.2 4.4

2.7

4.2

2.22.4

1.52.0

15.9

20.419.5

18.117.0

19.9

18.8

18.5 20.119.7

19.619.4

’99 ’00 ’01 ’02 ’03 ’04

314

173167143

257

5573 736885

100

100

100

100104

112116

122

133

142

119118113

125

84

75

2

–9

1

7

0

50

100

150

200

250

300

350

80

90

100

110

120

130

140

150

–12

–7

–2

3

8

13

18

5

7

9

11

13

15

17

19

0

1

2

3

4

5

6

7

14

17

21

24

ƒ

Total sample, n = 119Large-cap top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS GLOBAL SAMPLE, 2000–2004

33Balancing Act

THE AUTOMOTIVE TOP TEN, 2000–2004

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 47

Number of companies

Medianaverage annual

TSR (%)

29.6

14.2

5.0

–11.9

–40 –20 0 20 40 60 800

12

24

36

48

Hyundai MobisNOKPaccarStanley Electric

Hyundai MotorJSR

Nissan MotorBorgWarner

ContinentalTata Motors

Automotive and Supply

Industry Rankings

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 HYUNDAI MOBIS SOUTH KOREA 69.7 5.411 13 35 24 –15 13 –2 15 30.2

2 NOK JAPAN 55.3 5.424 47 10 13 18 2 0 14 2.5

3 PACCAR UNITED STATES 37.3 13.981 17 5 6 11 5 0 10 –13.1

4 STANLEY ELECTRIC JAPAN 30.0 3.226 25 10 12 0 1 1 7 2.9

5 HYUNDAI MOTOR SOUTH KOREA 29.6 11.775 –11 17 –1 5 6 –2 4 48.3

6 JSR JAPAN 29.6 4.763 32 6 11 6 1 0 6 6.4

7 NISSAN MOTOR JAPAN 24.3 44.903 9 2 13 –4 2 –7 18 12.1

8 BORGWARNER UNITED STATES 23.3 3.043 19 8 –3 7 2 –1 12 1.6

9 CONTINENTAL GERMANY 21.0 7.641 2 7 4 0 3 –3 9 46.0

10 TATA MOTORS INDIA 20.7 4.204 38 19 14 –15 2 –7 7 6.3

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 47 companies with a market valuation greater than $3 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

34 BCG REPORT

Expectation premium Fundamental value

204

92%

8%

86%

14%8%100

100

121

–3%

92%

128

100%

237

84%

16%

’99 ’00 ’01 ’02 ’03 ’04 ’052 ’99 ’00 ’01 ’02 ’03 ’04 ’052

4% per year 17% per year

Total industry sample Automotive top ten

Valueindex1

Valueindex1

n = 47 n = 10

0

50

100

150

200

250

300

6% per year

–50 –50

0

50

100

150

200

250

103%

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

4

–1

80

90

100

110

120

130

140

150

100

329

190149

127

311

74851059785100

0

50

100

150

200

250

300350

108111 114

120

146

118111

103

128

107

9.6

13.6

12.9

11.6

9.9

13.3

10.7

9.6

11.010.8

11.111.5

8

10

13

15

8

1

7

3

0

4

–2

0

2

4

6

8

10

6.46.76.66.6

7.3 7.4

7.5

8.9

8.08.3

7.57.9

5

6

7

8

9

10

1.5 1.9

1.6

8.6

1.9

3.4

1.5

3.4 2.13.3

1.6

1.6

0123456789

10

ƒ

Total sample, n = 47Automotive top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

35Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 POTASH CORP OF SASKATCHEWAN CANADA 25.6 9.167 25 9 1 11 2 –1 4 15.9

2 ORICA AUSTRALIA 25.3 4.366 27 3 6 8 6 0 3 3.3

3 LYONDELL CHEMICAL UNITED STATES 25.1 6.986 12 9 –21 26 7 –15 19 –3.7

4 FORMOSA CHEM. & FIBRE TAIWAN 20.4 9.309 23 24 13 –23 4 –1 5 –1.9

5 RELIANCE INDUSTRIES INDIA 19.6 17.147 31 34 –6 –5 2 –8 4 47.9

6 PACTIV UNITED STATES 18.9 3.754 27 2 3 1 0 3 11 –31.2

7 NOVA CHEMICALS CANADA 16.3 3.988 –18 12 –10 3 1 2 8 –30.3

8 SIGMA-ALDRICH UNITED STATES 16.1 4.174 38 6 2 0 1 8 0 0.7

9 AIR PRODUCTS & CHEMICALS UNITED STATES 13.8 13.177 29 8 –3 4 2 –1 4 –2.7

10 BEMIS COMPANY UNITED STATES 13.6 3.111 30 8 –2 4 3 –1 1 –13.5

THE CHEMICAL TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 43 companies with a market valuation greater than $3 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 43

Number of companies

Medianaverage annual

TSR (%)

19.3

7.2

2.4

–3.3

0

11

22

33

44

–30 –20 –10 0 10 20 30

Bemis

Pactiv

OricaLyondell

Formosa Chemical & Fibre

Reliance IndustriesAir Products & Chemicals

Sigma-AldrichNOVA Chemicals

PotashCorp

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Chemicals

36 BCG REPORT

Expectation premium Fundamental value

183

76%

24%

100

92%

8%100

28%

101

83%72%

105

85%

202

77%

23%

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

15%17%

39% per year

9% per year

Total industry sample Chemical top ten

Valueindex1

Valueindex1

n = 43 n = 10

–10% per year

3% per year

0

50

100

150

200

250

0

50

100

150

200

250

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

100

100

0

50

100

150

200

250

300247

138126120

204

7986114

10095 113 111 114125

185

133

114

112

153

114

80

100

120

140

160

180

200

12

14

17

19

22

19.1

17.218.2

16.5

18.3

16.8

14.213.8

15.214.1

16.116.1

–4–2

02468

101214 13

33

–2

3

–3–1

5

5

67

89

10

1112

13

9.9

11.3

9.4

10.9

9.6

11.7

8.49.1

8.59.4

8.9

10.2 2.9 3.0

2.2

2.62.7

3.6

2.02.2

2.6

3.1

2.2

2.7

1

2

3

4

ƒ

Total sample, n = 43Chemical top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

37Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 HARMAN INTERNATIONAL UNITED STATES 55.7 8.506 62 15 8 24 0 2 7 –34.7

2 GALLAHER UNITED KINGDOM 32.6 9.209 26 21 –10 14 8 0 0 10.2

3 IMPERIAL TOBACCO UNITED KINGDOM 32.4 18.483 20 21 –1 6 5 –3 4 7.0

4 BRIT. AMERICAN TOBACCO UNITED KINGDOM 29.0 34.111 6 4 4 6 9 3 3 20.0

5 ALTRIA UNITED STATES 28.7 125.413 20 1 3 15 8 3 0 11.1

6 RECKITT BENCKISER UNITED KINGDOM 25.6 19.380 45 6 10 5 4 –3 4 7.9

7 PERNOD-RICARD FRANCE 24.0 9.587 26 0 16 3 4 1 1 12.4

8 ALTADIS SPAIN 22.2 11.519 23 21 5 –6 3 1 –2 –0.1

9 ASSOCIATED BRITISH FOODS UNITED KINGDOM 21.6 10.975 15 4 2 11 4 0 1 2.6

10 FORTUNE BRANDS UNITED STATES 21.4 11.126 31 7 4 3 3 3 2 13.0

THE CONSUMER GOODS TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 55 companies with a market valuation greater than $7.5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 55

Number of companies

Medianaverage annual

TSR (%)

24.0

12.0

5.0

–2.5

–20 –10 0 10 3020 50 60400

15

30

45

60 Gallaher

Reckitt Benckiser

Imperial Tobacco

British American Tobacco

Altria

Altadis

Harman International

Pernod-Ricard

Fortune BrandsAssociated British Foods

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Consumer Goods

38 BCG REPORT

Expectation premium Fundamental value

234

79%

21%

100

–30%

130%

100

43%

118

67%57%

125

66%

273

71%

29%

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

34%33%

7% per year

Total industry sample Consumer goods top ten

Valueindex1

Valueindex1

n = 55 n = 10

0

50

100

150

200

250

300

–2% per year

6% per year

–50–50

0

50

100

150

200

250

300

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

346

212200176

277

107112132121117

0

50100

150200

250300

350

400

109100

100

111115 117

123

123

116114111

117

80

90

100

110

120

130

21.7

24.824.924.522.8

25.4

17.918.0 18.118.417.517.0

12

16

19

23

27

5 5

13

3 3

–2

1

4

–4–2

02468

101214

5.5

9.3

7.27.37.68.3

10.411.3

10.710.612.5

11.9

5

67

8

9

1011

12

13

3.54.3

3.84.3

7.2

4.2

2.32.32.82.9

3.3

2.11

2

3

4

5

6

7

8

ƒ

Total sample, n = 55Consumer goods top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

39Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 DR HORTON UNITED STATES 52.9 9.414 14 30 11 4 2 –6 12 13.9

2 VALE DO RIO DOCE BRAZIL 48.5 36.643 26 33 2 1 9 0 4 28.1

3 SIAM CEMENT THAILAND 29.3 7.537 20 14 0 –5 3 0 18 1.1

4 ROCKWELL AUTOMATION UNITED STATES 25.6 9.126 29 –9 –2 30 3 1 3 6.6

5 LOCKHEED MARTIN UNITED STATES 22.1 24.591 38 7 –6 7 2 –2 15 10.3

6 AMERICAN STANDARD UNITED STATES 22.0 8.864 24 6 0 6 0 0 10 9.3

7 VINCI FRANCE 21.6 9.978 12 16 19 1 5 –16 –3 47.7

8 EATON UNITED STATES 20.7 10.991 34 4 –1 9 3 –1 7 –12.2

9 CHINA STEEL TAIWAN 19.7 10.716 –11 16 6 –12 8 0 3 –14.5

10 CATERPILLAR UNITED STATES 19.0 33.440 34 9 2 2 3 1 2 18.7

THE INDUSTRIAL GOODS TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 59 companies with a market valuation greater than $7.5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 59

Number of companies

Medianaverage annual

TSR (%)

21.2

10.8

6.2

–5.0

0

15

30

45

60

–40 –30 –20 –10 0 10 20 30 40 50 60

Caterpillar

DR HortonVale do Rio Doce

Siam Cement

Rockwell Automation

China Steel

EatonVinci

American StandardLockheed Martin

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Industrial Goods

40 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

39% per year

10% per year

Total industry sample Industrial goods top ten

Valueindex1

Valueindex1

n = 59 n = 10

–3% per year

7% per year

0

50

100

150

200

250

0

50

100

150

200

250

100

22%

128

15%

85%78%

144

17%

83%

196

74%

26%

100

90%

10%

220

72%

28%

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

323

174139

114

251

8393132

11499100

0

50

100

150

200

250

300

350

100

100

115123

142

137

107111

119

163

114110

8090

100110120130140150160170

12.9

15.4

13.4

12.1

13.4

13.614.114.4

14.9

13.6

15.0

13.9

10

12

14

16

18

10

42

4

7

1

–5

2

–6–4–2

02468

1012

7.6

8.58.99.0

7.6

9.7

7.78.2 8.0

9.38.6

9.9

7

8

9

10

11 7.5

4.1

3.0

4.3

2.7

4.9

2.02.7 2.5

3.6

2.2

3.5

1

2

3

4

5

6

7

8

ƒ

Total sample, n = 59Industrial goods top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

41Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 ELECTRONIC ARTS UNITED STATES 24.0 18.833 22 19 13 –6 0 –4 2 –5.2

2 EW SCRIPPS UNITED STATES 17.6 6.099 41 7 –1 9 1 –1 3 2.5

3 WASHINGTON POST UNITED STATES 13.1 7.714 36 8 –2 4 1 0 2 –17.8

4 RR DONNELLEY UNITED STATES 11.4 7.750 21 6 –3 13 4 –12 4 4.7

5 PUBLISHING & BROADCASTING AUSTRALIA 10.8 8.768 36 18 2 –13 2 0 2 –3.1

6 MCGRAW-HILL UNITED STATES 10.0 17.383 43 6 4 –4 2 1 2 1.9

7 THOMSON CANADA 4.8 23.113 33 5 2 –2 2 –1 –1 7.0

8 KNIGHT RIDDER UNITED STATES 4.2 5.155 29 0 –3 5 2 1 0 –10.7

9 TOPPAN PRINTING JAPAN 3.8 7.761 –20 1 –1 0 2 2 0 4.1

10 LAGARDÈRE FRANCE 2.1 9.020 –9 2 6 –5 3 –2 –2 12.9

THE MEDIA AND ENTERTAINMENT TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 40 companies with a market valuation greater than $5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 40

Number of companies

Medianaverage annual

TSR (%)

10.4

–2.4

–9.3

–17.4

0

11

22

33

44

–30 –20 –10 0 10 20 30

Lagardère

Washington PostRR Donnelley

EW ScrippsElectronic Arts

McGraw-HillPublishing & Broadcasting

Toppan PrintingKnight Ridder

Thomson

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Media and Entertainment

42 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

4% per year

10% per year

Total industry sample Media and entertainment top ten

Valueindex1

Valueindex1

n = 40 n = 10

10% per year

0 0

50

100

150

200

50

100

150

200

100

57%

8416%

84%

43%

8111%

89%

–25% per year

147

76%

24%

100

71%

29%

154

75%

25%

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

142

117 112 105

164

10080

59 6170

47

020406080

100120140160180

100

124

110110106

110

133133

100

133

124

115

80

90

100

110

120

130

140

15.1

17.715.714.8

15.516.5

11.6

13.2

21.1

19.018.617.7

10

12

14

16

18

20

22

421

31

–12

35

–16

–12

–8

–4

0

4

8

10.5

11.1

9.711.311.4 11.5

16.8

19.4

10.8

12.9

17.3

19.3

7

9

11

13

15

17

19

21

1.9 2.0

1.61.61.8

2.8

1.00.9

1.71.9

0.9

1.5

0

1

2

3

ƒ

Total sample, n = 40Media top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

43Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 WESFARMERS AUSTRALIA 31.3 11.403 30 21 9 2 6 –7 1 0.5

2 KEPPEL SINGAPORE 24.0 3.974 22 –1 –7 42 5 0 –15 51.7

3 BARLOWORLD SOUTH AFRICA 24.0 3.716 26 14 3 0 5 3 –1 6.4

4 ITT INDUSTRIES UNITED STATES 21.9 7.796 42 8 0 10 2 –1 3 30.9

5 DANAHER UNITED STATES 19.1 17.718 50 17 0 4 0 –2 –1 –9.8

6 ITC INDIA 16.0 7.406 40 14 3 –4 2 0 1 49.9

7 3M UNITED STATES 13.2 63.894 41 5 3 1 2 1 1 –10.4

8 WHARF HOLDINGS HONG KONG 13.0 8.580 –4 3 –1 1 4 0 5 14.6

9 IMPERIAL HOLDINGS SOUTH AFRICA 12.9 3.580 29 27 –7 –9 3 0 –1 29.2

10 TOMKINS UNITED KINGDOM 12.1 3.489 17 –12 0 10 7 4 3 11.9

THE MULTIBUSINESS TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 34 companies with a market valuation greater than $3 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 34

Number of companies

Medianaverage annual

TSR (%)

20.5

10.0

0.0

–7.0

0

9

18

27

36

–20 –10 0 10 20 30 40

3M

Tomkins

WesfarmersKeppel

BarloworldITT IndustriesDanaher

ITC

Wharf HoldingsImperial Holdings

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Multibusiness

44 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

29% per year

7% per year

Total industry sample Multibusiness top ten

Valueindex1

Valueindex1

n = 34 n = 10

7% per year

100

33%

10510%

90%

67%

1059%

91%

–20% per year

179

65%

35%

100

82%

18%

180

67%

33%

0

50

100

150

200

0

50

100

150

200

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

0

50

100

150

200

250

100

208

133128122

183

5687 91

77100100

60708090

100110120130140150

91

137

116

10296

125

80 6862

90

468

10121416182022 19.520.0

18.0 18.320.5

19.0

6.48.8

12.8 13.0

8.2 9.1

–10

–6

–2

26

10

14

18

644

2 3

–6

15

–879

1113151719212325

9.211.110.5

11.710.9 11.7

15.0

18.517.317.1

18.3

22.7

3.0

4.1

3.23.6

3.3

4.4

2.22.2

3.1

4.1

2.02.4

0

1

2

3

4

5

ƒ

Total sample, n = 34Multibusiness top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

45Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 VARIAN MEDICAL SYSTEMS UNITED STATES 42.1 5.795 49 18 9 15 0 –2 2 –7.3

2 ST. JUDE MEDICAL UNITED STATES 40.5 14.992 59 17 2 19 0 –1 5 8.4

3 LABORATORY CORP UNITED STATES 40.1 6.892 11 13 12 9 0 –20 26 –4.2

4 GILEAD SCIENCES UNITED STATES 38.9 15.148 36 44 0 0 0 –5 1 28.6

5 PATTERSON UNITED STATES 32.4 5.953 37 19 7 8 0 0 –2 –9.3

6 AMERISOURCEBERGEN UNITED STATES 31.2 6.168 –12 38 –6 6 0 –15 8 33.1

7 BOSTON SCIENTIFIC UNITED STATES 26.6 30.021 27 16 4 6 0 0 2 –34.8

8 FOREST LABORATORIES UNITED STATES 23.9 16.527 18 33 26 –34 0 –2 1 –6.6

9 STRYKER UNITED STATES 22.8 19.398 40 16 8 –4 0 –1 4 4.9

10 SMITH & NEPHEW UNITED KINGDOM 21.7 8.854 41 7 4 6 2 4 –1 –7.9

THE PHARMACEUTICAL AND BIOTECH TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 60 companies with a market valuation greater than $5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 60

Number of companies

Medianaverage annual

TSR (%)

–20 –10 0 10 20 30 40 50

23.9

12.5

3.3

–4.7

0

15

30

45

60

Smith & Nephew

Gilead Sciences

Varian Medical SystemsSt. Jude Medical

Laboratory CorpPatterson

AmerisourceBergenBoston Scientific

Forest LaboratoriesStryker

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Pharmaceuticals and Biotech

46 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

27% per year

31% per year

Total industry sample Pharmaceutical and biotech top ten

Valueindex1

Valueindex1

n = 60 n = 10

12% per year

100

42%

12016%

84%58%

12416%

84%

–14% per year

364

69%

31%

100

66%

34%

337

87%

13%

0

50

100

150

200

250

300

350

400

0

50

100

150

200

250

300

350

400

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

1000

50

100

150

200

250

300

350

100

329

217192

151

310

92114 106106

129100

60100140180220260300340380

124 134

364

287

141114

325

167149

113

11.7

10.37.7

13.512.8

8.8

23.123.5 22.922.223.321.9

468

101214161820222426

–10–5

05

1015202530 27

01

–3

1

–10

1

11

15.3

16.318.318.9

18.4

20.0

13.5

18.0

12.814.6

22.221.1

7

911

13

15

1719

21

23

0.5 0.10.20.2

0.40.2

0.80.7

1.21.4

1.1

0.8

0

1

2

ƒ

Total sample, n = 60 Pharmaceutical and biotech top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

47Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 MAYR-MELNHOF KARTON AUSTRIA 25.4 1.815 4 10 1 1 3 4 6 –2.7

2 VOTORANTIM CELULOSE BRAZIL 25.3 1.637 –42 25 3 –5 4 –1 0 –28.1

3 EMPRESAS CMPC CHILE 22.4 4.900 –16 12 1 3 3 0 4 14.0

4 SAPPI SOUTH AFRICA 8.7 3.522 8 3 –6 4 2 1 4 –9.0

5 DAIO PAPER JAPAN 7.2 1.086 –19 5 14 –10 1 2 –5 –4.5

6 HOLMEN SWEDEN 6.3 2.550 0 –5 0 –2 12 1 0 11.3

7 SVENSKA CELLULOSA SWEDEN 5.9 8.591 –6 7 –3 –1 4 0 0 –1.1

8 TEMPLE-INLAND UNITED STATES 3.6 3.830 –1 4 –4 4 3 –1 –3 16.9

9 PORTUCEL PORTUGAL 3.1 1.324 –5 24 –4 –1 2 –12 –7 14.9

10 DS SMITH UNITED KINGDOM 2.5 1.072 –9 6 –2 –1 6 –2 –3 0.9

THE PULP AND PAPER TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 23 companies with a market valuation greater than $1 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 23

Number of companies

Medianaverage annual

TSR (%)

22.4

3.4

–0.7

–4.9

0

5

10

15

20

25

–15 –10 –5 0 5 10 15 20 25 30

Empresas CMPC

DS Smith

Mayr-Melnhof Karton

Votorantim Celulose

Sappi

Daio PaperHolmen

Svenska CellulosaTemple-Inland

Portucel

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Pulp and Paper

48 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

6% per year

Total industry sample Pulp and paper top ten

Valueindex1

Valueindex1

n = 23 n = 10

100

99%

114

106%

–6%

1% 109

108%

–8%

4% per year

140

–6%

106%

100

–12%

112%

149

100%

–50

0

50

100

150

200

250

–50

0

50

100

150

200

250

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100100

100

020406080

100120140160180

147

88111 118

160

8195 101

87 78

60

708090

100

110120

130140 133

124

120

109

127

122

123

122118

117

16.6 16.518.1

19.119.5

16.7

14.215.6 14.9

13.1

17.115.8

1012141618202224262830

7

5

00

3

0

–2

4

–4

–2

0

2

4

6

8

10 10.4 10.1

9.0

8.07.5

10.1

8.47.9

9.3

10.4

7.5

9.2

5

7

9

11 8.0

4.8

3.0

5.1

3.14.0

2.6

3.8 3.64.0

2.6

5.3

0123456789

ƒ

Total sample, n = 23Pulp and paper top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

49Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 ESPRIT HOLDINGS HONG KONG 44.5 7.242 30 24 8 8 4 –1 1 26.2

2 PETSMART UNITED STATES 44.1 5.184 39 8 20 15 0 –4 4 –36.4

3 ENTERPRISE INNS UNITED KINGDOM 41.0 5.335 25 41 5 4 3 –8 –4 5.5

4 SHINSEGAE SOUTH KOREA 39.9 5.207 –4 26 11 7 1 –5 0 42.0

5 STARBUCKS UNITED STATES 38.8 24.943 64 26 1 –13 0 –2 27 –26.0

6 WHOLE FOODS MARKET UNITED STATES 32.9 5.968 51 22 1 9 0 –3 4 38.8

7 EBAY UNITED STATES 30.0 77.123 90 57 27 –48 0 –6 0 –36.9

8 WOOLWORTHS AUSTRALIA 27.5 11.876 36 9 4 6 4 3 1 12.7

9 NEXT UNITED KINGDOM 26.6 7.674 21 16 4 –2 4 7 –2 –12.7

10 GUS UNITED KINGDOM 26.3 16.814 28 6 4 6 6 0 5 –4.9

THE RETAIL TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 63 companies with a market valuation greater than $5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 63

Number of companies

Medianaverage annual

TSR (%)

27.5

13.1

2.3

–10.8

0

15

30

45

60

–40 –30 –20 –10 0 10 20 30 40 50

GUS

Shinsegae

Esprit Holdings

PetSmart

Enterprise Inns

Starbucks

Whole Foods MarketeBay

WoolworthsNext

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Retail

50 BCG REPORT

Expectation premium Fundamental value

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

30% per year

23% per year

Total industry sample Retail top ten

Valueindex1

Valueindex1

n = 63 n = 10

9% per year

100

60%

8931%

69%40%

8723%

77%

–14% per year

334

40%

60%

100

47%

53%

301

47%

53%

0

50

100

150

200

250

300

350

400

0

50

100

150

200

250

300

350

400

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

100

100

410

159154110

254

6585 9381810

50100150200250300350400450

124 130

155

112

126135

184

113 136146

60

90

120

150

180

8.8

13.2

11.29.6

8.8

12.0

7.97.9 8.38.18.28.2

0

2

4

6

8

10

12

14

13

2

–9

9

2

–4

0

8

–15

–10

–5

0

5

10

15

20292.0

184.2222.9233.7288.0

213.1

20.422.5 22.122.323.427.9

0

50

100

150

200

250

3002.52.5

2.0

1.6

2.3

1.6

1.11.4

2.3

1.91.5

1.1

0

1

2

3

ƒ

Total sample, n = 63Retail top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

51Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 SYMANTEC UNITED STATES 28.5 16.337 55 26 15 –5 0 –6 –1 –17.2

2 RESEARCH IN MOTION CANADA 24.3 15.475 81 53 5 –26 0 –8 1 –9.1

3 ADOBE SYSTEMS UNITED STATES 13.5 14.971 64 11 3 0 0 0 0 –11.1

4 MTN GROUP SOUTH AFRICA 13.3 11.336 43 36 7 –13 1 –19 2 15.9

5 SAMSUNG ELECTRONICS SOUTH KOREA 13.0 71.008 15 20 –5 –4 2 2 –1 33.5

6 HON HAI PRECISION INDUSTRY TAIWAN 10.3 14.316 45 48 –15 –19 1 –4 –1 27.8

7 HOYA JAPAN 8.3 11.590 52 6 6 –7 1 2 1 29.8

8 TELEFONOS DE MEXICO MEXICO 8.0 15.353 –19 2 –3 6 3 6 –5 1.6

9 CANON JAPAN 7.2 43.783 0 6 10 –13 1 0 4 6.4

10 APPLE COMPUTER UNITED STATES 4.6 25.893 51 6 –5 6 0 –4 1 61.8

THE TECHNOLOGY TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 89 companies with a market valuation greater than $10 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 89

Number of companies

Medianaverage annual

TSR (%)

2.0

–8.5

–16.0

–24.5

0

23

46

69

–50 –40 –30 –20 –10 0 10 20 30 40

Telefonos de Mexico

Apple Computer

Samsung Electronics

SymantecResearch in Motion

Adobe SystemsMTN Group

Hon Hai Precision Industry

Hoya

Canon

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Technology

52 BCG REPORT

Expectation premium Fundamental value

163

74%

26%

100

61%

39%

100

68%56

78%32%

58

79%

203

63%

37%

’99 ’00 ’01 ’02 ’03 ’04 ’052’99 ’00 ’01 ’02 ’03 ’04 ’052

21%22%

1% per year

15% per year

Total industry sample Technology top ten

Valueindex1

Valueindex1

n = 89 n = 10

0

50

100

150

200

250

0

50

100

150

200

–29% per year

6% per year

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100100

100

170

969583

132

3349 4643

65

020406080

100120140160180

117 115

203

147126120

166

126118114

60

100

140

180

220

24.8

21.8

22.3

19.8

25.4

19.5

21.6

21.4

24.023.4

24.123.7

18

20

22

24

26

28

15

1

–2–3

1

–16

0

5

–16–12

–8–4

048

1216

7.7 7.16.1

8.06.0

7.8

8.5

11.8

8.49.2

13.2

20.0

468

10121416182022

0.8

1.30.7

1.0

0.2

1.0

0.70.7

1.7

1.2

0.4

1.3

0

1

2

ƒ

Total sample, n = 89Technology top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

53Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 MITSUI OSK LINES JAPAN 31.8 6.610 20 4 1 –2 3 –1 27 47.3

2 AUTOSTRADE ITALY 26.7 13.592 6 4 9 15 3 0 –5 10.2

3 CANADIAN NATL RAILWAY CANADA 25.0 17.632 –6 6 9 3 2 2 4 11.6

4 MGM MIRAGE UNITED STATES 23.7 10.170 26 25 0 4 0 –4 –1 16.1

5 STARWOOD HOTELS UNITED STATES 22.9 12.105 28 7 –11 16 3 –2 10 –6.3

6 MALAYSIA INTL SHIPPING MALAYSIA 22.3 7.551 27 7 –2 11 5 0 3 22.3

7 HARRAH'S ENTERTAINMENT UNITED STATES 21.3 7.496 23 9 0 8 1 2 1 –3.5

8 EXPEDITORS INTL UNITED STATES 21.1 5.955 29 18 0 2 1 –1 1 –3.1

9 ABERTIS INFRAESTRUCTURAS SPAIN 20.4 10.737 17 25 –1 5 4 –10 –3 57.6

10 HILTON HOTELS UNITED STATES 19.7 8.778 32 14 –7 –2 1 –1 14 –6.1

THE TRAVEL TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 42 companies with a market valuation greater than $5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 42

Number of companies

Medianaverage annual

TSR (%)

–20 –10 0 10 20 30 40

22.3

14.6

5.3

–4.3

0

11

22

33

44

Hilton Hotels

AutostradeCanadian National Railway

MGM Mirage

Malaysia International Shipping

Harrah's EntertainmentExpeditors International

Abertis Infraestructuras

Mitsui Osk Lines

Starwood Hotels & Resorts

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Travel, Transport, and Tourism

54 BCG REPORT

Expectation premium Fundamental value

201

83%

17%

–5%

105%

8%

100100

124

92%

130

96%

4%

249

81%

19%

’99 ’00 ’01 ’02 ’03 ’04 ’052 ’99 ’00 ’01 ’02 ’03 ’04 ’052

10% per year

Total industry sample Travel top ten

Valueindex1

Valueindex1

n = 42 n = 10

0

50

100

150

200

250

300

–5% per year

5% per year

–50 –50

0

50

100

150

200

250

95%

5%

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Salesgrowth

Marginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

100

100

0

50

100

150

200

250

300

350287

142141116

198

9199140

115100

115 119

154

133124119

136

138127

110

60

100

140

180

27.128.9 28.9

25.0

29.027.8

19.8 19.718.1 18.719.3 19.0

14161820222426283032

10

2

7

12

–1–1

7

–4

0

4

8

12

8.4

11.6

10.1

8.58.0

10.9

9.0

9.710.210.0

9.810.6

6

8

10

12

1.4

2.3

1.7

2.2

1.7

2.7

1.5

1.8

2.1

2.51.9

1.5

1

2

3

ƒ

Total sample, n = 42Travel top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

55Balancing Act

TSR Decomposition1

Market Expect. Sales Margin Multiple Dividend Share Net debt 2005 TSR2 value3 premium4 growth change change5 yield change change TSR6

# Company Country (%) ($billions) (%) (%) (%) (%) (%) (%) (%) (%)

1 FORTUM FINLAND 30.9 14.253 –5 8 10 4 7 –2 4 64.9

2 ENTERGY CORP UNITED STATES 25.5 15.261 –33 3 4 6 5 2 6 9.3

3 SOUTHERN COMPANY UNITED STATES 24.7 24.744 7 5 –2 10 6 –2 8 9.5

4 TRANSCANADA CANADA 24.6 12.316 1 –16 21 4 6 –1 12 23.0

5 EXELON UNITED STATES 24.3 29.129 1 21 3 4 4 –15 8 25.6

6 PPL CORPORATION UNITED STATES 22.8 10.072 –17 5 8 3 5 –5 8 22.7

7 SEMPRA ENERGY UNITED STATES 20.8 8.561 –21 12 –8 10 5 0 2 25.8

8 ENBRIDGE CANADA 19.6 8.800 14 19 –8 2 4 –2 4 28.5

9 HONG KONG & CHINA GAS HONG KONG 18.2 11.615 49 7 –3 10 3 2 –2 2.2

10 CINERGY UNITED STATES 18.1 7.545 –9 –5 8 9 7 –3 3 8.1

THE UTILIT IES TOP TEN, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; annual reports; BCG analysis.

NOTE: n = 58 companies with a market valuation greater than $5 billion.1Contribution of each factor shown in percentage points of five-year average annual TSR; apparent discrepancies with TSR total due to rounding.2Average annual total shareholder return, 2000–2004.3As of December 31, 2004.4Expectation premium as percentage of total 2004 market value.5Change in EBITDA multiple.6As of September 30, 2005.

Average annual TSR (%)

First quartile

Second quartile

Third quartile

Fourth quartile

n = 58

Number of companies

Medianaverage annual

TSR (%)

–30 –20 –10 0 10 20 30 40

20.2

14.1

7.4

0.8

0

15

30

45

60

Cinergy

Exelon

FortumEntergy Corp

SouthernTransCanada

PPL

Sempra Energy Enbridge

Hong Kong & China Gas

AVERAGE ANNUAL TOTAL SHAREHOLDER RETURN BY QUARTILE, 2000–2004

SOURCES: Thomson Financial Datastream; BCG analysis.

NOTE: TSR derived from calendar-year data.

Utilities

56 BCG REPORT

Expectation premium Fundamental value

195

102%

–2%–34%

134%

–16%

100 100

123

116%

134

107%

–7%

217

93%

7%

’99 ’00 ’01 ’02 ’03 ’04 ’052 ’99 ’00 ’01 ’02 ’03 ’04 ’052

8% per year

Total industry sample Utilities top ten

Valueindex1

Valueindex1

n = 58 n = 10

5% per year

–50

0

50

100

150

200

250

–50

0

50

100

150

200

250

118%

–18%

CHANGES IN FUNDAMENTAL VALUE AND EXPECTATION PREMIUMS, 2000–2004

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Market capitalization plus net debt, 1999 = 100.2Market value as of September 30, 2005; fundamental value estimated using trailing 12-month average data.

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04

’99 ’00 ’01 ’02 ’03 ’04 ’99 ’00 ’01 ’02 ’03 ’04Sales

growthMarginchange

Multiplechange

Dividendyield

’99 ’00 ’01 ’02 ’03 ’04

100

100

100

100

275

173151154

217

92113

138110124

0

50

100

150

200

250

300

113

125

108

117

116

131

119116

119123

80

90

100

110

120

130

140

24.9

29.829.629.3

26.7

28.7

26.4

24.625.825.4

24.3

25.0

18

20

22

24

26

28

30

32

54

53

5

01

5

0

4

8

12

6.6

8.7

7.9

7.0

8.6

8.4

7.5

8.0

7.87.7

8.6

8.0

6

8

10

3.4

4.84.64.2

5.95.2

3.63.5

4.54.65.1

3.4

1

3

4

6

8

ƒ

Total sample, n = 58Utilities top ten

Total shareholder return

Simplified five-year TSR decomposition2

Sales growth

EBITDA multiple1 Dividend yield3

EBITDA margin1

TSR index (1999=100) Sales index (1999=100) EBITDA/revenue (%)

TSR contribution (%) Enterprise value/EBITDA (x) Dividend/stock price (%)

SOURCES: Thomson Financial Datastream; Thomson Financial Worldscope; Bloomberg; annual reports; BCG analysis.1Industry calculation based on aggregate of entire sample.2Share change and net debt change not shown.3Industry calculation based on sample average.

VALUE CREATION AT THE TOP TEN VERSUS INDUSTRY SAMPLE, 2000–2004

The Role of Alliances in Corporate Strategy

A report by The Boston Consulting Group, November 2005

“Integrating Value and Risk in Portfolio Strategy”

Opportunities for Action in Corporate Finance and Strategy, July 2005

“The Dilemma of the Successful CEO”

BCG Perspectives, May 2005

“Winning Merger Approval from the European Commission”

Opportunities for Action in Corporate Finance and Strategy, March 2005

The Next Frontier: Building an Integrated Strategy for Value Creation

The 2004 Value Creators report, December 2004

“The Right Way to Divest”

Opportunities for Action in Corporate Finance and Strategy, November 2004

Growing Through Acquisitions: The Successful Value Creation Record

of Acquisitive Growth Strategies

A report by The Boston Consulting Group, May 2004

“New Rules for European Antitrust”

Opportunities for Action in Corporate Finance and Strategy, May 2004

Back to Fundamentals: Value Creators Report 2003

A report by The Boston Consulting Group, December 2003

Winning Through Mergers in Lean Times: The Hidden Power of Mergers

and Acquisitions in Periods of Below-Average Economic Growth

A report by The Boston Consulting Group, July 2003

“Thinking Differently About Dividends”

BCG Perspectives, April 2003

“Managing Through the Lean Years”

BCG Perspectives, February 2003

“Taking Deflation Seriously”

BCG Perspectives, January 2003

Succeed in Uncertain Times: A Global Study of How Today’s Top Corporations

Can Generate Value Tomorrow

Value Creators report 2002, November 2002

“New Directions in Value Management”

BCG Perspectives, November 2002

“Making Sure ‘Independent’ Doesn’t Mean ‘Ignorant’”

BCG Perspectives, October 2002

“Treating Investors Like Customers”

BCG Perspectives, June 2002

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