Balanced Diversity - Which Practices for Which Change?

© Macanta Consulting 2013 Balanced Diversity

Karen Ferris Director, Macanta Consulting

Balanced Diversity

Which Practices for Which Change?


Portfolio Approach


Our Methodology


DARE Methodology

Discover

Assemble

Realise

Embed

BA

LAN

CE

D D

IVE

RS

ITY

A P

ortfo

lio A

ppro

ach

to O

rgan

isat

iona

l Cha

nge


DISCOVER

Understand the change

Understand the organisation


ASSEMBLE Change management team

Sponsorship structure

Sponsors and stakeholders Readiness assessment


REALISE


EMBED


Case Study


The Situation

•  Lack of buy-in •  Reverting to old ways of working •  Disillusionment •  Frustration •  Apathy •  Isolated acceptance


Before


Selection Criteria •  Is it most likely to solve the problem / issue or address

the opportunity? •  Does it match the culture of the organisation / target

audience? •  Does it address the needs of the target audience? •  Does it address the stage of behavioural change of

the target audience? •  Are the skills available to carry out the practices? •  Can the skills be obtained (internally or externally)? •  Is there time? •  Are resources available (financial, people, materials,

logistics, supporting systems etc)?


After


•  Recognise (ENGAGE)

•  Allocate resources (SIGNAL)

•  Customise (COMMUNICATE)

•  Create new roles (ASSIGN)

•  Assign responsibility to senior leadership (ASSIGN)

•  Train (TRAIN)

•  Monitor / track (ASSESS)

•  Scan (LEARN)

•  Learn from failure (LEARN)

•  Reflect (LEARN)

•  Trigger (RAISE AWARENESS)

•  Champion (CHAMPION)

•  Ask (INVITE)


The Results

•  Recognition of need to change •  Modelling of desired behaviours •  Involvement •  Show of commitment •  Increased capability •  Achievement of goals and objectives •  Foundation for the next change cycle


Summary

•  Use the framework for all types of changes •  Use it within a change management

methodology e.g. DARE •  Ensure a balanced portfolio approach •  Choose a diversity of practices •  Use it for each change •  Revisit on a regular basis


Email: [email protected] Website: www.macanta.com.au

www.karenferris.com Twitter: @karen_ferris Facebook: http://www.facebook.com/MacantaConsulting Mobile: +61 (0)425 728 498

Balanced Diversity - Which Practices for Which Change?

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