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B2B PROJECT ON

TCS

GROUP 9

AMBIKA.M

AMRUTHA

APARNA RAGHAVAN

KRISHNA SAGAR

NISHA KRISHNA

SARANYA.A

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COMPANY OVERVIEW

TCS was established in 1968 FY 2008 revenue of USD 5.7billion(up from USD4.3 billion in FY 2007) Over 1,40,000 employees 1st company in the world to be assessed at Level 5for integrated enterprise-wide CMMI and PCMMI Global presence 143 offices in 43 countries Software R&D centre in India Software exporter in India

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PRODUCT PORTFOLIO Services IT services IT infrastructure servicesEnterprise solutionsConsultingBPO Platform BPO solutionsBusiness Intelligence and Performance MgmtEngineering & Industrial services Small & Medium Businesses

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Products: softwareTCS BaNCSTCS Technology ProductsOther Products

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PEOPLE STRENGTHS Expertise in multiple technologies across multipleverticals Average age-28 yrs Transparent process for employee relatedinformation Entire organization divided into multipleIndependent Strategic Units (ISU), with each of theheads acting as its CEOs and do not require CEO

intervention for decision making Its one of India's few PCMM level 5 certifiedcompanies

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PROCESS STRENGTHS Well defined and structured quality processes following CMM level 5 and six sigma

initiatives Quarterly reviews and audits performed for each and every project executed in TCS Most clients have monthly company business reviews to monitor health of the project Specific technology excellence group(teg) reviews are conducted for all the projects PEG-process excellence group defines and monitors projects within regional zones Trainings to deploy standards done on frequent basis

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CORE COMPETENCIES Efficiently recruit, train and manage IT

professionals Best-in-class core competencies in software

engineering, processes, and scalable softwaredevelopment by using their unique and world-renowned learning and development model

Structured Innovation Engine Expertise in Technology

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The core of TCS strategy is to offer a level of certainty in ourclients IT operations that no other company can match

A customer-centric organization based on the brand promise ofExperience Certainty

This is built by ensuring operational excellence and rigor in allaspects of operations; offering an integrated full service playusing our Global Network Delivery Model (GNDMTM) thatoffers customers unmatched value

The Company develops tools, asset-based services frameworks,and methodologies which help speed up the delivery of clientsolutions at minimal cost to the client

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CLIENT'S CATEGORIZATION New venture Repetitive customers

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RESOURCE ALLOCATIONFor manpower resource allocation, there is aManpower allocation and task committee (MATC).The main role of MATC is

Behaves as a distribution channel for manpowerallocation

Includes manpower associates, business associateslike CMC, Tata elxsi and Tata InfoTech

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INTERNAL COMMUNICATIONSTRATEGIES

For providing Internal communicationamongst employees - centralized portal calledultimatix

Client related portals are available for clientrelated communication

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PRICING Fixed price Time & material project Pseudo fixed pricing

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THE TCS ADVANTAGE Four strategic enablers

Broad Portfolio of OfferingsGlobal Network Delivery Model Solution AcceleratorsTCS Innovation Labs and Co-Innovation Network

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DIFFERENCE FROM COMPETITORS Strong vertical presence Good spread of service offerings Client count and profile Fixed-price projects

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