B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced...
Transcript of B R I N G M O R E T O T H E T A B L E - HFTP · Silverware is a leading developer of advanced...
B R I N G M O R E T O T H E T A B L E .
We are not for everyone. We are aperfect fit for those looking to driveefficiency and provide an elevatedguest experience.
We bring more to the table, so youcan too.
Silverware is a leading developer of advanced technology solutions for the Hospitality Industry.
Some believe that good servicemeans taking orders and runningfood in a timely & efficient manner.We believe great service extendsfar beyond that. With Silverware,we ensure every aspect of theguest experience is taken care of,from when the first customer walksin, until the last one walks out.
ABOUT US
TABLE SERVICEWith an abundance of style and substance, Silverware staysahead of the technology curve – setting a new standard insimplicity, functionality, and value.
Unmatched visualordering experience
Graphical seatselection
Drag & Drop forbill splitting
See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.
Innovative table managementfunctions like sectioning, floorplan rotation, table joining,graphical gender-based orderingand tracking.
Easily split bills by seat with onetouch, portion items, than dragand drop to move items fromeach bill.
Innovative table management
Design your Floor Plan torepresent your restaurant withsingle or multiple levels, summerpatios, and separate areas.
Modern SQLserver capabilities
A seamless changeover with nointervention from restaurantmanagement, or the need tocontact us.
Multi-lingualcapabilities
Support language display bystore, or the flexibility to assignseparate languages within thesame store.
QUICK SERVICESilverware is precisely crafted to outmatch the pressing needs ofQuick Service Operations. Increase revenue streams and controlcosts. Customize single-screen layout empowers staff to promptlyprocess and efficiently drive-thru, takeout, and eat-in orders.
Quickly process in-store& online orders
Customizable single-screen layout
Automatic combodetection
Customize the ‘Look & Feel’ ofthe system. Fully customize colorschemes for all screens and theappearance of buttons from sizeto the shape.
Increase business by allowingyour customers to view yourmenu and place take-out ordelivery orders from anywhereon the go.
The flexible Automatic ComboDetection feature ensures yourcustomers receive the best priceon every transaction.
SILVERWARECLOVER APP
A breakthrough point-of-sale app that allows you to managethe entire guest experience and collect payments from onemobile device. The ideal solution to serve guests and acceptpayment in any environment.
Wi-Fi enabled,optional 3G.
Now on theClover marketplace
Our native app is a fully-featuredSilverware POS mobile orderingsolution with EMV paymentprocessing and Room Postingon a Clover Flex device.
Never miss a payment. With theSilverware Clover solution youcan collect payment withoutrelying on the internet.
All in onepayment
Easily take orderson the spot
Send orders by seat and coursefrom the table straight to thekitchen.
Collect all payment types from swipe, chip, pin and tap.
OMNI-CHANNELORDERING
Omni-channel ordering makes sure your customers purchasesare efficiently and effectively handled, delivered, and prepared.
Drive efficiency withonline/mobile ordering
Increase customerengagement
Proactively ensure you’reproviding an elevated guestexperience with a quick glance
Mobile ordering and paymentsolutions for all outlets on theproperty – including restaurants,beach/poolside, golf carts etc.
Increaseyour bottom line
See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.
ONLINE ORDERING
Increase your takeout and delivery business by acceptingcustomer orders directly from your website. The menuinformation is seamlessly shared between the Silverware POSsystem and the online system.
Improve the customer experience
Ordering made easy
A completed order is auto-matically transferred to the POSsystem with items printing tothe kitchen in real-time.
Geo-Fencing feature uses Google Maps to locate nearest store location for Delivery or Pickup.
Get it inreal-time
See what seats are occupiedwith the option for gender seat-selection and the ability to addseats and join tables.
Branded your Way.
Fully integrated through yourwebsite, the look & feel will allowfor one centralized brand andcustomer experience.
ENTERPRISE CLOUD REPORTING &
DASHBOARDSOur Cloud Reporting that produces the analytics necessary toadapt and succeed in an ever-changing industry. Filteringoptions include date range, time range, meal segment, byserver, cost center, and more all in real-time on the cloud.
Alertsmade for you
Dynamicreports
Reports offer a dynamic view ofoperations through dashboardsand multi-store comparative anddetailed store reports.
Receive notifications based onexceptions and select fromtemplates and have informationsent when you want it.
All the toolsyou need.
Produces the metrics, analyticsand tools necessary to adapt andsucceed in an ever-changingindustry.
Reporting at your finger tips.
Hundreds of dashboards &reports available at your finger-tips so you can drill down andview detailed information.
ENTERPRISE CLOUD MANAGEMENT
Take control an entire operation remotely from a securewebsite. Make menu and price changes, launch new discounts,voids, payment methods, jobs, employees, all in real-time fromthe cloud. Making changes has never been easier.
Your menu,your way.
Easilymake changes
Easily make individual store orregional menu changes forpricing, button appearance, size,location, and text.
Set schedules to automaticallypublish menus on the requiredlaunch date or in real-timethrough the internet.
Fullyautomated
Fully automated menu publishto select stores, or regions, or allstores.
Creating andediting
Create or edit forced questions,price levels, schedules, reportingclasses, taxes, security groups,and button styles.
CUSTOMER RELATIONMANAGEMENT
Get to know your customers better than ever with Silverware’sCustomer Relationship Management (CRM). The solutionempowers you with the information to keep your customerscoming back.
Hassle-freehouse accounts
Know who you’re dealing with
Strategically increase revenuesby implementing an incrediblyflexible Rewards Program tounderstand your guests better.
Easily create House Accountswith credit terms which areresettable by day, week, ormonth.
TreatYour guests
Set individual menu itemincentives by schedule andassign a customer to entire orderor individual seat position.
Go all out foryour customers
Coupons can be generatedbased on point earned and canbe configured so a minimumnumber of points are requiredfor redemption.
S O M E O F O U R P A R T N E R S
N O T A B L E H O T E L S & R E S O R T S
A C C O R H O T E L S
F A I R M O N T H O T E L S & R E S O R T S
T H E R I T Z L O N D O N
B E L M O N D R E S O R T S
B I S H A H O T E L & R E S I D E N C E S
S W I S S O T E L
E A S T B A N K C L U B
R E B E L N I G H T C L U B
C A B A N A P O O L B A R
G r e e n l e a f H o s p i t a l i t y & R a d i s s o n
S O F I T E L H O T E L S
A L B A N Y B A H A M A S
O U T R I G G E R H O T E L S
S I L V E R W A R E P O S . C O M