Awareness Training…

V 1.1

Please note that due to user permissions and site configuration, the screenshots and videos in this presentation may not exactly

match your instance of CS Incident.

Web Hosted

CS Incident is web hosted, which means you can:

Access it through your web browser (such as Internet Explorer or Mozilla), and from

Any computer with an internet connection using your Username & Password.

Internet

UsernamePassword

Issue Types

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Improvement Opportunity

 

CS Incident supports a range of issue types, including:

Issue Types

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Improvement Opportunity

 

The Incident type includes 10 categories:

Report Section

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Report

Improvement Opportunity

 

All of this information is grouped within the Report section.

Causal Analysis

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Report

Improvement Opportunity

 

Incident and Nonconformity include a Causal Analysis

Manage Section

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Report

Improvement Opportunity

 

Manage

The Causal Analysis is located in the Manage section.

Actions & Close Out

Incident

 

Nonconformity

 

Hazard

 

Complaint

 

Report

Improvement Opportunity

 

Manage

Each entry also has Actions and Close Out.

More Information

Now that you have a basic overview of how CS Incident is structured, you may like to

undertake more training.

Please to go:http://www.integralcs.com/products/incident

More Information

YouTube How-to VideosThere are a range of short videos illustrating how to do

common tasks – these are updated regularly.

User GuideThe latest version of the CS Incident User Guide is always available through our website.

http://www.integralcs.com/products/incident

Key Functions:

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