AVR-4311CI_4311 (v.1) (sm)

D&M Holdings Inc.

SERVICE MANUAL

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Copyright 2010 D&M Holdings Inc. All rights reserved.WARNING: Violators will be prosecuted to the maximum extent possible.

MODEL JP EU EC E2 EK E2A E1C EUT

AVR-4311CI 3 3AVR-4311 3 3

AV SURROUND RECEIVER

Ver. 1

Some illustrations using in this service manual are slightly different from the actual set.

Please use this service manual with referring to the operating instructions without fail.

For purposes of improvement, specifi cations and design are subject to change without notice.

S0106-1V01DM/DG1009

2SAFETY PRECAUTIONSThe following check should be performed for the continued protection of the customer and service technician.

LEAKAGE CURRENT CHECKBefore returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis resistance check. if the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the unit is defective.Be sure to test for leakage current with the AC plug in both polarities, in addition, in each power ON, OFF and STANDBY mode, if applicable.

CAUTION Please heed the points listed below during servicing and inspection. Heed the cautions!

Spots requiring particular attention when servicing, such as the cabinet, parts, chassis,etc., have cautions indicated on labels. be sure to heed these causions and the cautions indicated in the handling instructions.

Caution concerning electric shock!(1) An AC voltage is impressed on this set, so touching

internal metal parts when the set is energized could cause electric shock. Take care to avoid electric shock, by for example using an isolating transformer and gloves when servicing while the set is energized, unplugging the power cord when replacing parts, etc.

(2) Tere are high voltage parts inside. Handle with extra care when the set is energized.

Caution concerning disassembly and assembly!

Through great care is taken when manufacturing parts from sheet metal, there may in some rare cases be burrs on the edges of parts which could cause injury if fi ngers are moved across them. Use gloves to protect your hands.

Only use designated parts!The set's parts have specific safety properties (fire resistance, voltage resistance, etc.). For replacement parts, be sure to use parts which have the same poroperties. In particular, for the important safety parts that are marked z on wiring diagrams and parts lists, be sure to use the designated parts.

Be sure to mount parts and arrange the wires as they were originally!

For safety seasons, some parts use tape, tubes or other insulating materials, and some parts are mounted away from the surface of printed circuit boards. Care is also taken with the positions of the wores omsode amd clamps are used to keep wires away from heating and high voltage parts, so be sure to set everything back as it was originally.

Inspect for safety after servicing!Check that all screws, parts and wires removed or disconnected for servicing have been put back in their original positions, inspect that no parts around the area that has been serviced have been negatively affected, conduct an inslation check on the external metal connectors and between the blades of the power plug, and otherwise check that safety is ensured.

(Insulation check procedure)Unplug the power cord from the power outlet, disconnect the antenna, plugs, etc., and turn the power switch on. Using a 500V insulation resistance tester, check that the inplug and the externally exposed metal parts (antenna terminal, headphones terminal, input terminal, etc.) is 1M or greater. If it is less, the set must be inspected and repaired.

Many of the electric and structural parts used in the set have special safety properties. In most cases these properties are difficult to distinguish by sight, and using replacement parts with higher ratings (rated power and withstand voltage) does not necessarily guarantee that safety performance will be poreserved. Parts with safety properties are indicated as shown below on the wiring diagrams and parts lists is this service manual. Be sure to replace them with parts with the designated part number.

(1) Schematic diagrams ...... Indicated by the z mark.(2) Parts lists ...... Indicated by the z mark.

Using parts other than the designated parts could result in electric shock, fi res or other dangerous situations.

CAUTION Concerning important safety parts

3NOTE FOR SCHEMATIC DIAGRAMWARNING:Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.CAUTION:Before returning the unit to the customer, make sure you make either (1) a leakage current check or (2) a line to chassis resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the unit is defective.WARNING:DO NOT return the unit to the customer until the problem is located and corrected.NOTICE:ALL RESISTANCE VALUES IN OHM. k=1,000 OHM / M=1,000,000 OHMALL CAPACITANCE VALUES IN MICRO FARAD. P=MICRO-MICRO FARAD EACH VOLTAGE AND CURRENT ARE MEASURED AT NO SIGNAL INPUT CONDITION. CIRCUIT AND PARTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

Parts for which "nsp" is indicated on this table cannot be supplied.When ordering of part, clearly indicate "1" and "I" (i) to avoid mis-supplying.Ordering part without stating its part number can not be supplied.

Not including General-purpose Carbon Chip Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.

Not including General-purpose Carbon Film Resistor in the P.W.Board parts list. (Refer to the Schematic Diagram for those parts.)Part indicated with the mark "" is not illustrated in the exploded view.

WARNING:

1.2.3.4.5.6.

Resistors

RD : CarbonRC : CompositionRS : Metal oxide filmRW: windingRN : Metal filmRK : Metal mixture

P : Pulse-resistant typeNL : Low noise typeNB : Non-burning typeFR : Fuse-resistorF : Lead wire forming

2B : 1/8 W2E : 1/4 W2H : 1/2 W3A : 1 W3D : 2 W3F : 3 W3H : 5 W

F : 1%G : 2%J : 5%K : 10%M : 20%

Ex.: RN

Type

14K

Shapeand per-formance

2E

Power

182

Resist-ance

G

Allowableerror

FR

Others

* Resistance1800ohm=1.8kohm1 8 2

Indicates number of zeros after effective number.2-digit effective number.

1.2ohm1 R 2

2-digit effective number, decimal point indicated by R.1-digit effective number.

: Units: ohm

Capacitors

CE : Aluminum foilelectrolytic

CA : Aluminium solidelectrolytic

CS : Tantalum electrolyticCQ: FilmCK : CeramicCC : CeramicCP : OilCM: MicaCF : MetallizedCH : Metallized

HS : High stability typeBP : Non-polar typeHR : Ripple-resistant typeDL : For change and dischargeHF : For assuring high requencyU : UL partC : CSA partW : UL-CSA partF : Lead wire forming

0J : 6.3 V1A : 10 V1C : 16 V1E : 25 V1V : 35 V1H : 50 V2A : 100 V2B : 125 V2C : 160 V2D : 200 V2E : 250 V2H : 500 V2J : 630 V

F : 1%G : 2%J : 5%K : 10%M : 20%Z : 80%

: - 20%P : +100%C : 0.25pFD : 0.5pF= : Others

Ex.: CE

Type

04W

Shapeand per-formance

1H

Dielectricstrength

3R2

Capacity

M

Allowableerror

BP

Others

Units:F.

2200F2 2 2

Indicates number of zeros after effective number.2-digit effective number.

Units:F.

2.2F2 R 2

2-digit effective number, decimal point indicated by R1-digit effective number.

* Capacity (electrolyte only)

When the dielectric strength is indicated in AC,"AC" is included after the dieelectric strength value.

* Capacity (except electrolyte)

Units:pF

2200pF=0.0022F2 2 2

Indicates number of zeros after efective number. (More than 2)2-digit effective number.

Units:pF

220pF2 2 1

2-digit effective number.Indicates number of zeros after effective numver. (0 or 1)

NOTE FOR PARTS LIST

4TECHNICAL SPECIFICATIONS n Audio Section Power amplifi er

Rated output :Front : 140 W + 140 W (8 , 20 Hz 20 kHz with 0.05 % T.H.D.) 170 W + 170 W (6 , 1 kHz with 0.7 % T.H.D.)Center : 140 W (8 , 20 Hz 20 kHz with 0.05 % T.H.D.) 170 W (6 , 1 kHz with 0.7 % T.H.D.)Surround : 140 W + 140 W (8 , 20 Hz 20 kHz with 0.05 % T.H.D.) 170 W + 170 W (6 , 1 kHz with 0.7 % T.H.D.)Surround back / Front height / Front wide : 140 W + 140 W (8 , 20 Hz 20 kHz with 0.05 % T.H.D.) 170 W + 170 W (6 , 1 kHz with 0.7 % T.H.D.)

Dynamic power : 150 W x 2ch (8 220 W x 2ch (4 )Output connectors : 4 16

AnalogInput sensitivity/Input impedance : 200 mV/47 kFrequency response: 10 Hz 100 kHz +1, 3 dB (DIRECT mode)S/N: 102 dB (IHFA weighted, DIRECT mode)Distortion: 0.005 % (20 Hz ~ 20 kHz) (DIRECT mode)Rated output: 1.2 V

DigitalD/A output: Rated output 2 V (at 0 dB playback)Total harmonic distortion 0.008 % (1 kHz, at 0 dB)S/N ratio 102 dBDynamic range 100 dBDigital input: Format Digital audio interface

Phono equalizer (PHONO input REC OUT)Input sensitivity: 2.5 mVRIAA deviation: 1 dB (20 Hz to 20 kHz)S/N: 74 dB (A weighting, with 5 mV input)Rated output: 150 mVDistortion factor: 0.03 % (1 kHz, 3 V)

n Video Section Standard video connectors

Input/output level and impedance : 1 Vp-p, 75 Frequency response : 5 Hz 10 MHz +0, 3 dB

(when Video Convert set to OFF) Color component video connector

Input/output level and impedance : Y (brightness) signal 1 Vp-p, 75 PB / CB signal 0.7 Vp-p, 75 PR / CR signal 0.7 Vp-p, 75 Frequency response : 5 Hz 60 MHz +0, 3 dB

(when Video Convert set to OFF)

n HD Radio section (for EU,EC)[FM](Note: V at 75 , 0 dBf = 1 x 1015 W)

Receiving Range :

[FM] 87.5 MHz 107.9 MHz [AM]530 kHz 1710 kHzUsable Sensitivity :

[FM]1.5 V (14.8 dBf) [AM]20 VS/N (IHF-A) :

[FM]MONO 78 dB [AM]STEREO 68 dBHD 85 dB 85 dB

Total harmonic Distortion (at 1 kHz) :

[FM]MONO 0.1 % [AM]STEREO 0.2 %HD 0.02 % 0.02 %

n Tuner section (for E2, E1C)[FM](Note: V at 75 , 0 dBf = 1 x 1015 W)

Receiving Range :

[FM] 87.5 MHz 108.0 MHz [AM]522 kHz 1611 kHzUsable Sensitivity :

[FM]1.2 V (12.8 dBf) [AM]18 V50 dB Quieting Sensitivity :[FM]MONO 2.0 V (17.3 dBf)

STEREO 42 V (34.5 dBf)S/N (IHF-A) :[FM]MONO 72 dB

STEREO 67 dBTotal harmonic Distortion (at 1 kHz) :[FM]MONO 0.3 %

STEREO 0.7 % n General

Power supply : AC 120 V, 60 Hz (for EU,EC) AC 230 V, 50 Hz (for E2) AC 220 V, 50 Hz (for E1C)Power consumption :780 W0.1 W (Standby)2.2 W (CEC standby)Maximum external dimensions :434 (W) x 171 (H) x 414 (D) mm (17-3/32 x 6-47/64 x 16-19/64)Weight : 17.3 kg

n Remote Control Unit (RC-1145)Batteries : R6/AA Type (two batteries)Maximum external dimensions :53 (W) x 224 (H) x 30 (D) mm (2-3/32 x 8-13/16 x 1-3/16)Weight : 178 g (6.3 oz, including batteries)

n Remote Control Unit (RC-1148)Batteries : R03/AAA Type (two batteries)Maximum external dimensions : 49 (W) x 220 (H) x 24.5 (D) mm (1-59/64 x 8-21/32 x 31/32)Maximum external dimensions : 114 g (Approx 4 oz, including batteries)

5244.5

372.8

54.7

20.5

414

20.7

434

344

170.5

15.5

155

9029.5 35.5

163

44.2

133

DIMENSION

6CAUTION IN SERVICINGBefore the Digital P.W.B. are replaced

If you cannot specify the cause of the digital PWB defect, carry out "Initializing" "Update to latest fi rmware".The defect may be cleared. See the following for the method of initializing the com.

Initializing AV SURROUND RECEIVERAV SURROUND RECEIVER initialization should be performed when the com, peripheral parts of com, and Digital P.W.B. are replaced.

1. Turn off the power using ON/STANDBY button.2. Press ON/STANDBY button while simultaneously pressing STANDARD and DSP SIMULATION buttons.3. Check that the entire display is fl ashing with an interval of about 1 second, and release your fi ngers from the 2

buttons and the microprocessor will be initialized.

Service Jigs When you repair the printing board, you can use the following JIG (Extension cable kit). Please order to Denon Offi cial Service Distributor in your region if necessary.

8U-110084S : EXTENSION UNIT KIT : 1 Set(Refer to "JIG FOR SERVICING".)

Note: If step 3 does not work, start over from step 1. All user settings will be lost and this factory setting will be recovered when this initialization mode.

So make sure to memorize your setting for restoring after the initialization.

2,31,2

7DISASSEMBLY Disassemble in order of the arrow of the fi gure of following fl ow. In the case of the re-assembling, assemble it in order of the reverse of the following fl ow. In the case of the re-assembling, observe "attention of assembling" it. If wire bundles are untied or moved to perform adjustment or parts replacement etc., be sure to rearrange them neatly

as they were originally bundled or placed afterward.Otherwise, incorrect arrangement can be a cause of noise generation.

TOP COVER

FRONT PANEL SUB ASSYRefer to "DISASSEMBLY

1. FRONT PANEL SUB ASSY"and "EXPLODED VIEW"

FRONT UNIT(Ref. No. of EXPLODED VIEW : A-1)

MIC UNIT(Ref. No. of EXPLODED VIEW : A-2)

FUNCTION UNIT(Ref. No. of EXPLODED VIEW : A-3)

USB UNIT(Ref. No. of EXPLODED VIEW : A-4)

FUNCTION CNT UNIT(Ref. No. of EXPLODED VIEW : A-5)

V.AUX UNIT(Ref. No. of EXPLODED VIEW : A-6)

FRONT HOLD UNIT(Ref. No. of EXPLODED VIEW : B-10)

SMPS UNITRefer to "DISASSEMBLY

6. SMPS UNIT"and "EXPLODED VIEW"

FAN DRIVE UNIT(Ref. No. of EXPLODED VIEW : G-7)

SMPS UNIT(Ref. No. of EXPLODED VIEW : H-3)

D103 UNIT(Ref. No. of EXPLODED VIEW : H-4)

RADIATOR(L) SUB ASSYRefer to "DISASSEMBLY

2. RADIATOR(L) SUB ASSY"and "EXPLODED VIEW"

P.AMP UNIT(L1)(Ref. No. of EXPLODED VIEW : C-1)




AMP CONNECT UNIT( L )(Ref. No. of EXPLODED VIEW : C-7)

POSISTOR UNIT(L)(Ref. No. of EXPLODED VIEW : C-12)

POSISTOR CONNECT UNIT(L)(Ref. No. of EXPLODED VIEW : C-14)

RADIATOR(R) SUB ASSYRefer to "DISASSEMBLY

4. RADIATOR(R) SUB ASSY"and "EXPLODED VIEW"

P.AMP UNIT(R2)(Ref. No. of EXPLODED VIEW : B-2)





AMP CONNECT UNIT( R )(Ref. No. of EXPLODED VIEW : B-7)

FFC HOLD UNIT(Ref. No. of EXPLODED VIEW : B-9)

POSISTOR UNIT(R)(Ref. No. of EXPLODED VIEW : B-13)

POSISTOR CONNECT UNIT(R)(Ref. No. of EXPLODED VIEW : B-15)

FFC HOLD UNIT(Ref. No. of EXPLODED VIEW : I-11)

BACK PANEL SUB ASSYRefer to "DISASSEMBLY

5. BACK PANEL SUB ASSY"and "EXPLODED VIEW"

DIODE JOINT UNIT(Ref. No. of EXPLODED VIEW : B-8)

RECTIFIER UNIT(Ref. No. of EXPLODED VIEW : B-11)

DIGITAL PWB ASSY(Ref. No. of EXPLODED VIEW : D)

A.VIDEO PWB ASSY(Ref. No. of EXPLODED VIEW : E)

INPUT UNIT(Ref. No. of EXPLODED VIEW : F-1)

PREOUT UNIT(Ref. No. of EXPLODED VIEW : F-2)

VOLUME UNIT(Ref. No. of EXPLODED VIEW : G-1)

SIRIUS UNIT(Ref. No. of EXPLODED VIEW : G-2)

232C/TRIG UNIT(Ref. No. of EXPLODED VIEW : G-3)

SPDIF UNIT(Ref. No. of EXPLODED VIEW : G-4)

FH/FW UNIT(Ref. No. of EXPLODED VIEW : G-5)

FRONT HDMI UNIT(Ref. No. of EXPLODED VIEW : G-6)

SPEAKER UNIT(Ref. No. of EXPLODED VIEW : H-1)

FUSE UNIT(Ref. No. of EXPLODED VIEW : H-2)

AC OUTLET UNIT(Ref. No. of EXPLODED VIEW : H-5)

FRONT CONNECT UNIT(Ref. No. of EXPLODED VIEW : I-1)

SIDE CONNECT-1 UNIT(Ref. No. of EXPLODED VIEW : I-2)

REG/VIDEO CONNECT UNIT(Ref. No. of EXPLODED VIEW : I-3)

PRE CONNECT-2 UNIT(Ref. No. of EXPLODED VIEW : I-4)

PRE CONNECT-1 UNIT(Ref. No. of EXPLODED VIEW : I-5)

INPUT JOINT-2 UNIT(Ref. No. of EXPLODED VIEW : I-6)

INPUT JOINT-1 UNIT(Ref. No. of EXPLODED VIEW : I-7)

SPDIF JOINT-1 UNIT(Ref. No. of EXPLODED VIEW : I-8)

SPDIF JOINT-2 UNIT(Ref. No. of EXPLODED VIEW : I-9)

SIDE CONNECT-2 UNIT(Ref. No. of EXPLODED VIEW : I-12)

MAIN TRANSRefer to "DISASSEMBLY

3. MAIN TRANS"and "EXPLODED VIEW"

MAIN TRANS(Ref. No. of EXPLODED VIEW : 38)

8About the photos used for descriptions in the DISASSEMBLY" section. The direction from which the photographs used herein were photographed is indicated at "Direction of photograph: ***"

at the left of the respective photographs. Refer to the table below for a description of the direction in which the photos were taken. Photographs for which no direction is indicated were taken from above the product.

1. FRONT PANEL SUB ASSY

(1) Remove the screws.

The viewpoint of each photograph(Photografy direction)

View from above Front side

Direction of photograph: B

Direction of photograph: DDirection of photograph: C

Direction of photograph: A

TOP COVER FRONT PANEL SUB ASSYProceeding :

View from bottom

9(2) Disconnect the connector wires and FFC cable, then remove the screws.

Direction of photograph: BDirection of photograph: C

CN604

FFC cable

FFC cable

N5302

HOLDER : Loose

STYLEPIN : Loose

STYLEPIN : Loose

STYLEPIN : Loose

Please refer to "EXPLODED VIEW" for the disassembly method of each PWB included in FRONT PANEL SUB ASSY.

10

2. RADIATOR(L) SUB ASSY

(1) Disconnect the connector wires, then remove the screws.

(2) Cut wire clamp band, then disconnect the connector wires.

b When removing CONNECT PWB, remove the claw of the JL connector.

Please refer to "EXPLODED VIEW" for the disassembly method of each PWB included in RADIATOR(L) SUB ASSY.

TOP COVER FRONT PANEL SUB ASSY RADIATOR(L) SUB ASSYProceeding :

RADIATOR(L) SUB ASSY

N9020N9021

STYLEPIN : Loose

HOLDER : Loose

cut

9003N9022N9023

CONNECT UNITclaw

11

3. MAIN TRANS

(1) Cut wire clamp band, then remove the screws.


TOP COVER FRONT PANEL SUB ASSY RADIATOR(L) SUB ASSYProceeding :

MAIN TRANS

Proceeding :

cut

Direction of photograph: DN4005

N4001N4003 N4002

cut

12

4. RADIATOR(R) SUB ASSY

(1) Disconnect the connector wires, then remove the screws.


b When removing CONNECT PWB, remove the claw of the JL connector.

Please refer to "EXPLODED VIEW" for the disassembly method of each PWB included in RADIATOR(R) SUB ASSY.

TOP COVER FRONT PANEL SUB ASSYMAIN TRANS

RADIATOR(L) SUB ASSYRADIATOR(R) SUB ASSY

Proceeding :

RADIATOR(R) SUB ASSY

N9001N9002

cut

N901 N9022 N9025

CONNECT UNITclaw

13

5. BACK PANEL SUB ASSY

(1) Cut wire clamp band, then disconnect the connector wires. Remove the screws.

(2) Remove the screws and the HOLDER.



RADIATOR(L) SUB ASSYRADIATOR(R) SUB ASSY BACK PANEL SUB ASSY

Proceeding :

BACK PANEL SUB ASSY

cutcut

N4004

N6001

N2008

View from bottomHOLDER

14

(4) Remove BACK PANEL SUB ASSY from the main unit.Cut wire clamp band, then remove the screws.

b When remove the SP SCREW COVER, HIMELON SHEET is attached to SCREW COVER.

Please refer to "EXPLODED VIEW" for the disassembly method of each PWB included in BACK PANEL SUB ASSY.

BACK PANEL SUB ASSY

Direction of photograph: DDirection of photograph: C

cut

cut

cut

SP SCREW COVER

HIMELON SHEET

15

6. SMPS UNITY

(1) Cut wire clamp band.




RADIATOR(L) SUB ASSYRADIATOR(R) SUB ASSY BACK PANEL SUB ASSY

SMPS UNIT

Proceeding :

cut

View from bottom

HOLDER

STYLEPIN : Loose

STYLEPIN : Loose

16

SPECIAL MODESpecial mode setting buttonb Press the ON/STANDBY button to turn on while pressing both buttons A and B at the same time.

Mode Button A Button B Contents

Version display(com/DSP Error Display) STATUS RETURN

Serial No. and fi rmware versions such as Main, Sub, DSP aredisplayed in the FL manager. Errors are displayed when theyoccur. (Refer to 17 page)

Displaying the protection history mode STATUS MENU Displaying the protection history(Refer to 20 page)

IInitialization mode(Remove settings for Installer Setup.) STANDARD

DSPSIMULATION

Backup data initialization is carried out.(Remove settings for Installer Setup)

Initialization mode(Includes settings for Installer Setup) CURSOR UP

CURSORDOWN

Backup data initialization is carried out.(Includes settings for Installer Setup)

Mode for switching tuner frequency step STANDARD PURE DIRECT---E2 model only---Change tuner frequency step to FM:200kHz/AM:10kHzSTEP

Mode for preventing remote controlacceptance STATUS ENTER

Operations using remote control are rejected.(Mode cancellation: Turn off power and execute the same button operations as when performing setup.)

Panel lock mode DSPSIMULATIONDIRECT/STEREO

Operations using main unit panel buttons or master volume arerejected.

Panel lock mode(Remove Master volume)

DIRECT/STEREO

PUREDIRECT Operations using main unit panel buttons are rejected.

Cancellation of panel lock mode DIRECT/STEREO ENTER Panel lock mode is cancelled.

Installer Setup mode MENU CURSORLEFT

Access Remote Maintenance mode via the internet.Installer Setup is displayed on GUI/Option Menu. Refer to AVR_RemoteMaintenance_.pdf of SDI.

NOTE:If " S " is displayed on the fl uorescent display, the unit is set to the special developer's mode and RS-232C communications are not possible.Press and hold in the "STATUS" and " i " buttons for over 3 seconds with the power turned on to turn the " S "display off. RS-232C communications are now enabled.

RETURNZONE2ON/OFF

DSP SIMULATION

STANDARD STATUSENTERPURE

DIRECTDIRECT/STEREO

MENUCURSOR

17

1. com/DSP Version display mode1.1. Operation specifi cationscom/DSP version display mode:When started up, the version information is displayed.Starting up:With the "RETURN" and "STATUS" buttons pressed, press the "ON/STANDBY" button to turn the power on.Now, press the "STATUS" button to the display the 2nd item information on the FL Display.

1.2. Display OrderError information(Refer to 1.3. Error display) qModel destination information wFirmware Package Version eMain -com/ROM version rMain 1st Boot Loader tSub -com/Sub FBL yDSP1/2 version uAudio/Video PLD iGUI FPGA Confi g oGUI SFLASH(PROGRAM/DATA) Q0Ethernet(DM860) 1st Boot Loader, Hardware ID Q1Ethernet(DM860) 2nd Boot Loader, Rhapsody Flag Q2Ethernet(DM860) IMAGE Q3Ethernet(DM860)MAC ADDRESS information Q4HD RADIO SDK/HD RADIO BBP (AVR-4311CIEU/EC only) Q5iPod Version Q6MultEQ Pro APP(Displayed when Audyssey Pro is complete) Q7MultEQ Pro ICL(Displayed when Audyssey Pro is complete

qModel destination information :

Upper A V R 4 3 1 1 E 3

Lower S / N . * * * * * * * * * *

wFirmware Package Version :

Upper F i r m . P a c k a g e

Lower V e r . : * * * *

eMain -com & ROM version :

Upper M a i n : * * . * *

Lower M a i n R O M : * * . * *

rMain 1st Boot Loader :

Upper M a i n F B L : * * . * *

Lower

tSub -com & Sub FBL :

Upper S u b : * * . * *

Lower S u b F B L : * * . * *

yDSP1/2 ROM :

Upper D S P 1 : * * . * *

Lower D S P 2 : * * . * *

uAudio/Video PLD :

Upper A u d i o P L D : * * . * *

Lower V i d e o P L D : * * . * *

iGUI FPGA Confi g :

Upper G U I C o n f i g :

Lower * * * * * * * *

18

oGUI SFLASH(PROGRAM/DATA) :

Upper G U I P R G : * * * * * * * *

Lower G U I D A T : * * * * * * * *

Q0Ethernet(DM860) 1st Boot Loader, Hardware ID :

Upper * E t h e r n e t F B L

Lower * * * * * * * * - A A

Q1Ethernet(DM860) 2nd Boot Loader, Rhapsody Flag :

Upper * E t h e r n e t S B L

Lower * * * * * * * * * * * * * - B B

Q2Ethernet(DM860) IMAGE :

Upper * E t h e r n e t I M G

Lower * * * * * * * * * * * * *

Q3Ethernet(DM860) MAC ADDRESS information :

Upper * E t h e r n e t M A C

Lower * * * * * * - * * * * * *

Q4HD RADIO SDK/HD RADIO BBP (AVR-4311CIEU/EC only) :

Upper * H D S D K : * * . * *

Lower * H D B B P : C 0 0 0 2 . 0 0 0

Q5iPod Version :

Upper i P o d D o c k : * * . * *

Lower

Q6MultEQ Pro APP(Displayed when Audyssey Pro is complete) :

Upper * M u l t E Q P r o A P P

Lower * * . * * . * * . * * * *

Q7MultEQ Pro ICL(Displayed when Audyssey Pro is complete) :

Upper * M u l t E Q P r o I C L

Lower * * . * * . * * . * * * *

19

1.3. Error displaySee the following table for each "Error information" display and its contents (status). Display order is q,w,e,r,t,y.

Condition State State

q Sub-com NG No response from Sub-com S U B E R R O R 0 1

w DIR NG No response from DIR D I R E R R O R 0 1

e DSP1 NG

When DSP boot, executing DSP reset makes no change to DSP FLAG0 port "H". D S P 1 E R R O R 0 1

No change to DSP FLAG0 port "H" before issuing DSP command. D S P 1 E R R O R 0 2

When DSP data read, executing WRITE="L" makes no change to ACK="H". D S P 1 E R R O R 0 3

When DSP data read, executing REQ="L" makes no change to ACK="L". D S P 1 E R R O R 0 4

When DSP data write, executing WRITE="H" makes no change to ACK="H". D S P 1 E R R O R 0 5

When DSP data write, executing REQ="L" makes no change to ACK="L". D S P 1 E R R O R 0 6

When DSP special code boot, executing DSP reset makes no change to DSP FLAG0 port "H". D S P 1 E R R O R 1 1

No change to DSP FLAG0 port "H" before issuing DSP special read command. D S P 1 E R R O R 1 2

No change to DSP FLAG0 port "H" before DSP version read. D S P 1 E R R O R 1 3

r DSP2 NG

When DSP boot, executing DSP reset makes no change to DSP FLAG0 port "H". D S P 2 E R R O R 0 1

No change to DSP FLAG0 port "H" before issuing DSP command. D S P 2 E R R O R 0 2

When DSP data read, executing WRITE="L" makes no change to ACK="H". D S P 2 E R R O R 0 3

When DSP data read, executing REQ="L" makes no change to ACK="L". D S P 2 E R R O R 0 4

When DSP data write, executing WRITE="H" makes no change to ACK="H". D S P 2 E R R O R 0 5

When DSP data write, executing REQ="L" makes no change to ACK="L". D S P 2 E R R O R 0 6

When DSP special code boot, executing DSP reset makes no change to DSP FLAG0 port "H". D S P 2 E R R O R 1 1

No change to DSP FLAG0 port "H" before issuing DSP special read command. D S P 2 E R R O R 1 2

No change to DSP FLAG0 port "H" before DSP version read. D S P 2 E R R O R 1 3

t EEPROM NG Error appeared in EEPROM checksum.(*** is a block address number.) E 2 P R O M E R R * * *

y Both SUB/DSP /EEPROM OK (No error display, version display only)

20

2. Errors checking mode (Displaying the protection history)2.1. Operation specifi cationsError mode (Displaying the protection history):When started up, the error information is displayed.

Starting up:All model commonnessWith the "STATUS" and "MENU" buttons pressed, press the "ON/STANDBY" button to turn the power on. The error (protection history display) mode is set.Now, press the "STATUS" button to turn on the FL display.

2.2. About the display on the FL displayWhen the "STATUS" button is pressed after setting the error (protection history display) mode, a history like the one shown below is displayed, depending on the conditions.(1) Normally (when there has been no protection incident)

Upper P R O T E C T H I S T O R Y

Lower : N O P R O T E C T

(2) For ASO (when the last protection incident was ASO protection)


Lower : A S O

Cause: The line between speaker terminals is shorted, or use speakers having impedance less than that specifi ed. Supplementary information: As the excess current is detected after operation of the speaker relay, the shorted

speaker terminal and the connected speaker can be identifi ed.

Turning on the power without correcting the abnormality will cause the protection function to work about 5 seconds later and the power supply will be shut off.

(3) For DC (when the last protection incident was DC protection)


Lower : D C

Cause: DC output of the power amplifi er is abnormal.


(4) For THERMAL RADIATOR (when the last protection incident was THERMAL RADIATOR protection)


Lower T H E R M A L R A D I A T O R

Cause: The temperature of the heat sink is excessive.


(5) For THERMAL BRIDGE (when the last protection incident was THERMAL BRIDGE protection)


Lower T H E R M A L B R I D G E

Cause: The temperature of the Bridge Diode is excessive.


z Additional causes of protection can be due to loose connections, associated components, Microprocessor, etc.

When the "STATUS" button is pressed again after the above protection history is displayed, the normal display reappears.

21

2.3. Clearing the protection historyThere are two ways to clear the protection history, as described below.

(1) Start up the error (protection display) mode, display the error, then press and hold in the "ENTER" button for 3 seconds.


Lower : T H E R M A L T R

Press and hold in the "ENTER" button for 3 seconds.


Lower C L E A R

The above is displayed and the protection history is cleared.


Lower : N O P R O T E C T

(2) Initialize. (Refer to "Initializing AV SURROUND RECEIVER" 5 page.)

b If you want to save a backup, use the method in 2.3.(1) above.

Warning indication by the POWER LEDIf the power is turned off when a protection incident has been detected, the POWER LED (red) fl ashes as a warning according to the conditions in which the protection incident occurred.(1) ASO/DC PROTECTION : Flashes in cycles of 0.5 seconds (0.25 seconds lit, 0.25 seconds off)(2) THERMAL PROTECTION : Flashes in cycles of 2 seconds (1 second lit, 1 second off)

22

JIG FOR SERVICINGWhen you repair the printing board, you can use the following JIG (Extension cable kit). Please order to DENON Offi cial Service. Distributor in your region if necessary.

Note: When the connection which is wrong in the JIG (EXTENSION UNIT KIT) is done it becomes cause of damage.

8U-110084S : EXTENSION UNIT KIT

Connection of PCB HDMI JIG-Preparation-8U-110084S : EXTENSION UNIT KIT : 1 SetInsulation sheet (Do not supply it) : 1 sheetGround lead (Do not supply it) : 1 pcs

-Procedures-(1) Disconnect the connector board.

(2) PCB HDMI is detached from the chassis, and it puts it into the state turned inside out. Please pave an insulation sheet that is larger than PCB HDMI under PCB.Connect the ground point of PCB to the chassis with a ground lead or the like.Connect the four extension jig cables.

DIGITAL UNIT(8U-310053)

Board to board

Ground lead(HDMI connector to Bakpanel chassis)

DIGITAL UNIT(8U-310053)

Insulation sheet

Extension JIG cables

23

ABOUT REPLACE THE MICROPROCESSOR WITH A NEW ONEWhen replaced of the U-PRO (Microprocessor) or the Flash ROM, confi rm contents of the following.

PWB Name Ref. No. Description After replaced Remark

DIGITAL U6703 R5F64169DFD B SOFTWARE: MainDIGITAL U6701 W19B160BBT7H B SOFTWARE: Main ROMDIGITAL U6901 R5F3650KNFB B SOFTWARE: SubDIGITAL U3403 EN29LV160BB-70TIP B SOFTWARE: DSP1 ROMDIGITAL U3602 EN29LV160BB-70TIP B SOFTWARE: DSP2 ROMDIGITAL U3201 EPM240T100C5N C SOFTWARE: Audio PLDDIGITAL U1800 EPM1270F256C5N C SOFTWARE: Video PLDDIGITAL U1510 EPCS16SI8N C SOFTWARE: GUI confi gDIGITAL U5002 NAND01GW3B2CN6E B SOFTWARE: DM860 ROM

After replacedA : Mask ROM (With software). No need write-in of software to the microprocessor.B : Flash ROM (With software). Usually, no need write-in of software. But, when the software was updated, you should be

write-in of the new software to the microprocessor or fl ash ROM. Please check the software version. C : Empty Flash ROM (Without software). You should be write-in of the software to the microprocessor or fl ash ROM.

Refer to "Update procedure" or "writing procedure", when you should be write-in the software.

VERSION UPGRADE PROCEDURE OF FIRMWAREYou can update by downloading the latest fi rmware from the Internet.

1. Connecting to the Network(1) System Requirement Internet Connection by Broadband Circuit Modem Router Ethernet cable (CAT-5 or greater recommended)

(2) Setting

Modem

Internet

Computer

LAN port/Ethernetconnector

ETHERNETconnector

RouterTo WAN port

To LAN port

To LAN port

24

2. Check for Update and UpdateCheck if the latest fi rmware exists. You can also check approximately how long it will take to complete an update.(1) Press the MENU button on the remote control to display the GUI menu.(2) Use the cursor buttons to select "Manual Setup" "Option Setup" "Firmware Update" "Update Check".(3) Press the ENTER buttom. The latest version of the fi rmware uploaded to the web is displayed. If the latest fi rmware version is on the web, proceed to (4). If the latest fi rmware is already installed, press the MENU button to close the menu.

(4) Use the cursor buttons to select "Update", then press the ENTER button. During update, the power indicator lights red and the GUI screen is shut down. And a rough remaining time is

indicated on the display. When updating is complete the power indicator lights green and normal status is resumed.

(5) Press the MENU button to close the menu.--- Cautions on Firmware Update --- In order to use these functions, you must have the correct system requirements and settings for a broadband Internet

connection. Do not turn off the power until updating is completed.

Even with a broadband connection to the Internet, approximately about 1 hour is required for the updating procedure to be completed.Once updating starts, normal operations on the AVR-4311CI/4311 cannot be performed until updating is completed. Also, setting items of the GUI menu of AVR-4311CI/4311 or setting items of the image adjustment may be initialized.Make a note of the settings before updating, and set them again after updating.

3. About the error codeSee the chart below for error codes, details of faults, and coping strategies when fi rmware updates are performed through DPMS (Denon Product Management Server).

Error Code Details of Error code Display Coping strategies

01 Log-in to DPMS has failed.L o g i n f a i l e d

0 1

Reset and update again.Carry out the update in an environment that has little network load.

02 Line, etc., is busy when logging into DPMS.S e r v e r i s b u s y

0 2

Carry out the update in an environment that has little network load.

03 Connection to DPMS failed.C o n n e c t i o n f a i l

0 3

Check the network connection.Carry out the update in an environment that has little network load.

04 Firmware fi le data was requested but error message was received.C o n n e c t i o n f a i l

0 4


05 Firmware fi le data was requested but it timed out.C o n n e c t i o n f a i l

0 5


06 Firmware fi le data was requested but error message was received.C o n n e c t i o n f a i l

0 6


07 All fi rmware fi le data was requested but it timed out.C o n n e c t i o n f a i l

0 7


08Main CPU fi rmware fi le data was requested but error message was received.

C o n n e c t i o n f a i l

0 8


25


09 Main CPU fi rmware fi le data was requested but it timed out.C o n n e c t i o n f a i l

0 9


0A Error (NG) message received when downloading Main CPU fi rmware.D o w n l o a d f a i l

0 A


0BError (line congestion) message received when downloading Main CPU fi rmware.

D o w n l o a d f a i l

0 B


0CError (connection failure) message received when downloading Main CPU fi rmware.


0 C


0D

Data acquisition failed (timed out) when downloading Main CPU fi rmware. Received Package Version is wrong.


0 D


10Main CPU failed to receive fi rmware for rewriting sent fromDM860 (when timed out).

M a i n * * * m i n

U p d a t i n g f a i l 1 0

Turn the power off then back on. Updating starts automatically.

11Main CPU failed to receive fi rmware for rewriting sent from DM860 (when an error )

M a i n * * * m i n



12

There was invalid data in the fi rmware for rewriting sent from DM860 to Main CPU (when a Check Sum error).

M a i n * * * m i n



13 The deletion of block data failed before rewriting Main CPU.M a i n * * * m i n

E r a s e f a i l 1 3


14 The rewriting of block data failed when rewriting Main CPU.M a i n * * * m i n



15 The data verifi cation was invalid after rewriting Main CPU.M a i n * * * m i n

U p d a t e C h e c k N G 1 5


36Log-in to DPMS has failed when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

L o g i n f a i l e d

3 6


37

Line, etc., is busy when logging into DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S e r v e r i s b u s y

3 7


38Connection to DPMS failed when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.


3 8


39Connection to DPMS timed out when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.


3 9


3AError (NG) message received when downloading fi rmware when rewriting Main CPU.


3 A

Turn the power off then back on. Updating starts automatically.Carry out the update in an environment that has little network load.

26


3BError (line congestion) message received when downloading fi rmware when rewriting Main CPU.


3 B


3CError (connection failure) message received when downloading fi rmware when rewriting Main CPU.


3 C


50Log-in to DPMS has failed when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

L o g i n f a i l e d 5 0


51

Line, etc., is busy when logging into DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

S e r v e r i s b u s y 5 1


52Connection to DPMS failed when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

C o n n e c t i o n F a i l 5 2


54

Error message received regarding fi rmware data after logging in to DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n



55

When rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD, request was made for fi rmware data after logging in to DPMS, but it timed out.

S u b * * * m i n



56

Failure to download fi rmware after logging in to DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

D o w n l o a d f a i l 5 6


57

Firmware download error received (line congestion) after logging in to DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

S e r v e r i s b u s y 5 7


58

Firmware download error received (connection failure) after logging in to DPMS when rewriting fi rmware such as Sub CPU, DSP, FPGA, and PLD.

S u b * * * m i n

C o n n e c t i o n F a i l 5 8


5ANACK received when "C" command sent to Sub CPU, DSP, FPGA, PLD etc.

S u b * * * m i n

C o n n e c t i o n F a i l 5 A


5BNACK received when "L" command sent to Sub CPU, DSP, FPGA, PLD etc.

S u b * * * m i n

U p d a t i n g f a i l 5 B


5C

Sub CPU, DSP, FPGA, PLD etc. failed to receive fi rmware for rewriting sent from DM860 (when timed out).

S u b * * * m i n

U p d a t i n g f a i l 5 C


5D

Sub CPU, DSP, FPGA, PLD etc. failed to receive fi rmware for rewriting sent from DM860 (when an error).

S u b * * * m i n

U p d a t i n g f a i l 5 D


5E

Invalid data in fi rmware such as Sub CPU, DSP, FPGA, and PLD for rewriting sent from DM860 (when a Check Sum error).

S u b * * * m i n

U p d a t i n g f a i l 5 E


5F

Invalid data in fi rmware such as Sub CPU, DSP, FPGA, and PLD for rewriting sent from DM860 (invalid data received).

S u b * * * m i n

U p d a t i n g f a i l 5 F


27


60NACK received when "P" command sent to Sub CPU, DSP, FPGA, PLD etc.

S u b * * * m i n



61NACK received when "I" command sent to Sub CPU, DSP, FPGA, PLD etc.

S u b * * * m i n

U p d a t e C h e c k N G 6 1


62 Start failure of Sub -com. S u b * * * m i n


Turn the power off then back on. Updating starts automatically. (AVR-4810 deal with this matter from the fi rst and AVR-4310 deal with this matter by the update.)

80 Failure to acquire serial fl ash data and before deleting serial fl ash.O S D * * * m i n



81 Failure to delete data before rewriting serial fl ash.O S D * * * m i n



82Failure to receive fi rmware for serial fl ash rewriting sent by DM860 (when timed out).

O S D * * * m i n



83Failure to receive fi rmware for serial fl ash rewriting sent by DM860 (when an error).

O S D * * * m i n



84Failure to receive fi rmware for serial fl ash rewriting sent by DM860 (when a Check Sum error).

O S D * * * m i n



85Failure to receive fi rmware for serial fl ash rewriting sent by DM860 (when invalid data received).

O S D * * * m i n



86 Failure to rewrite when writing data in serial fl ash.O S D * * * m i n



A0Failure to acquire (Application Mode) IP address before rewriting DM860 (AutoIP).

E t h e r I M G * * * m i n

C o n n e c t i o n F a i l A 0


A1Failure to acquire (Application Mode) IP address before rewriting DM860 (when timed out).




A2Notifi cation of invalid login via DPMS access when rewriting DM860 related fi rmware (Application Mode).


L o g i n f a i l e d A 2


A3

Notifi cation of line congestion via DPMS access when rewriting DM860 related fi rmware (Application Mode).


S e r v e r i s b u s y A 3


A4

Notifi cation of connection failure via DPMS access when rewriting DM860 related fi rmware (Application Mode).




A6

Firmware data error message received after DPMS login when rewriting DM860 related fi rmware (Application Mode).


U p d a t i n g f a i l A 6


28


A7

When rewriting DM860 related fi rmware (Application Mode), request was made for fi rmware data after DPMS login but it timed out.


U p d a t i n g f a i l A 7


A8Failure to acquire (Boot Loader Mode) IP address before rewriting DM860 (AutoIP).




A9Failure to acquire (Boot Loader Mode) IP address before rewriting DM860 (when timed out).




AA

Notifi cation of invalid login via DPMS access when rewriting DM860 related fi rmware (Boot Loader Mode).


L o g i n f a i l e d A A


AB

Notifi cation of line congestion via DPMS access when rewriting DM860 related fi rmware (Boot Loader Mode).


S e r v e r i s b u s y A B


AC

Notifi cation of connection failure via DPMS access when rewriting DM860 related fi rmware (Boot Loader Mode).


C o n n e c t i o n F a i l A C


AE

Firmware download error message received (when download fails) when rewriting DM860 related fi rmware (Boot Loader Mode).


D o w n l o a d f a i l A E


AF

Firmware download error message received (line congestion) when rewriting DM860 related fi rmware (Boot Loader Mode).


S e r v e r i s b u s y A F


B0

Firmware download error message received (connection failure) when rewriting DM860 related fi rmware (Boot Loader Mode).


C o n n e c t i o n F a i l B 0


B2 Error message received when rewriting DM860 related fi rmware.E t h e r I M G * * * m i n

U p d a t i n g f a i l B 2


29

Device display when fi rmware updatedTarget of devide when fi rmware updated.

Target of device Display Error cpde

MainM a i n * * * m i n

U p d a t i n g

10~1536~3C

Main ROMM a i n R O M * * * m i n

U p d a t i n g

10~1536~3C

SubS u b * * * m i n

U p d a t i n g

50~5254~585A~62

Audio PLDA P L D * * * m i n

U p d a t i n g

50~5254~585A6280~86

Gui Confi gG U I C o n f * * * m i n

U p d a t i n g

50~5254~585A6280~86

Video PLDV P L D * * * m i n

U p d a t i n g

50~5254~585A6280~86

DSP1D S P 1 * * * m i n

U p d a t i n g

50~5254~585A~62

DSP2D S P 2 * * * m i n

U p d a t i n g

50~5254~585A~62

GUI Serial FlashG U I F l a s h * * * m i n

U p d a t i n g

50~5254~585A6280~86

DM860 Boot LoaderE t h e r S B L * * * m i n

U p d a t i n g

A0~A4A6~ACAE~B0B2

DM860 ImageE t h e r I M G * * * m i n

U p d a t i n g

A0~A4A6~ACAE~B0B2

30

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SX

is

set

to

ON

Wid

e

or

ON

Hei

ght/

Wid

e,

sou

nd is

out

put

from

the

fro

nt w

ide

spea

kers

.z

9 O

nly

whe

n S

ubw

oofe

r M

ode

is s

et t

o L

FE+

Mai

n, s

ound

is o

utpu

t fr

om t

he s

ubw

oofe

r.z

10

If t

his

surr

ound

mod

e is

sel

ecte

d, o

nly

the

Hei

ght

mod

e se

ttin

g is

ava

ilabl

e fo

r S

urro

und

Par

amet

ers

Mod

e.

z11

Th

is it

em c

an b

e se

lect

ed w

hen

Sur

roun

d P

aram

eter

s

M

ode

is s

et t

o C

inem

a.

z12

Th

is it

em c

an b

e se

lect

ed w

hen

Sur

roun

d P

aram

eter

s

M

ode

is s

et t

o C

inem

a o

r P

ro L

ogic

.z

13

This

item

can

not

be s

et w

hen

Sur

roun

d P

aram

eter

s

S

urro

und

Bac

k is

set

to

PLg

x M

usic

.z

14

This

item

can

be

sele

cted

whe

n a

Dol

by T

rueH

D s

igna

l is

play

ed.

z15

Th

is it

em c

an b

e se

lect

ed w

hen

a D

olby

Dig

ital o

r D

TS s

igna

l is

play

ed.

z16

Th

is it

em c

an b

e se

lect

ed w

hen

a D

olby

Dig

ital o

r D

TS s

igna

l or

DV

D-A

udio

is p

laye

d.z

17

This

item

can

not

be s

et w

hen

Dol

by V

olum

e is

set

to

ON

.

31

Surro

und

mod

e

Surro

und

Para

met

ers

Effe

ctEf

fect

Lev

elRo

om S

izeAF

DMz

11Su

rroun

d Ba

ckPLg

z Hei

ghtz

18He

ight

Gai

nz19

Spea

ker

Subw

oofe

rPR

O LO

GIC g

/gx

Mus

ic m

ode

only

NEO

:6 M

usic

m

ode

only

Pano

ram

aDi

men

sion

Cent

er W

idth

Cent

er Im

age

DIRE

CT/P

URE

DIRE

CT (2

-cha

nnel

)z1

Sz

9

DIRE

CT/P

URE

DIRE

CT (M

ulti-

chan

nel)z

1

DSD

DIRE

CT (2

-cha

nnel

)

DSD

DIRE

CT (M

ulti-

chan

nel)

STER

EO

EXT.

IN/P

URE

DIRE

CT E

XTz

2

MUL

TI C

H IN

SS

SS

WID

E SC

REEN

SS

S

DOLB

Y PR

O LO

GIC g

zS

S

DOLB

Y PR

O LO

GIC g

xS

SS

SS

DOLB

Y PR

O LO

GIC g

SS

SS

S

DOLB

Y PR

O LO

GIC

SS

DOLB

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O LO

GIC g

x A-

DSX

SS

SS

DOLB

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O LO

GIC g

A-D

SXS

SS

S

DOLB

Y PR

O LO

GIC

A-DS

XS

DTS

NEO

:6S

S

DTS

NEO

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SS

Audy

ssey

DSX

SS

DOLB

Y DI

GITA

LS

SS

DOLB

Y DI

GITA

L Pl

usS

SS

DOLB

Y Tr

ueHD

SS

S

DTS

SURR

OUN

DS

SS

DTS

96/2

4S

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DTS-

HDS

SS

DTS

Expr

ess

SS

S

MUL

TI C

H ST

EREO

SUPE

R ST

ADIU

MS

S

ROCK

ARE

NA

SS

S

JAZZ

CLU

BS

SS

CLAS

SIC

CON

CERT

SS

S

MON

O M

OVIE

SS

S

VIDE

O GA

ME

SS

S

MAT

RIX

S

VIRT

UAL

z1

Dur

ing

play

back

in P

UR

E D

IRE

CT

mod

e, t

he s

urro

und

para

met

ers

are

the

sam

e as

in D

IRE

CT

mod

e.z

2 D

urin

g pl

ayba

ck in

PU

RE

DIR

EC

T E

XT

mod

e, t

he s

urro

und

para

met

ers

are

the

sam

e as

in E

XT.

IN m

ode.

z9

Onl

y w

hen

Sub

woo

fer

Mod

e is

set

to

LFE

+M

ain

, sou

nd is

out

put

from

the

sub

woo

fer.

z11

Th

is it

em c

an b

e se

lect

ed w

hen

a D

olby

Dig

ital o

r D

TS s

igna

l or

DV

D-A

udio

is p

laye

d.z

18

If

Spe

aker

Con

g.

Fron

t H

eigh

t is

set

to

Non

e, t

his

item

can

not

be s

elec

ted.

z19

Th

is it

em c

an b

e se

lect

ed w

hen

Sur

roun

d P

aram

eter

s

P

Lgz

Hei

ght

is s

et t

o O

N.

32

Surro

und

mod

eSu

bwoo

fer A

tt.To

nez

20Au

dyss

ey S

ettin

gsA-

DSX

Soun

dsta

geDo

lby

Volu

me

REST

ORER

z

29M

ultE

Q X

T 32

Dyna

mic

EQ

z21

Dyna

mic

Vo

lum

e z

22Au

dyss

ey D

SX

z

25St

age

Heig

htz

26St

age

Wid

ez

27Do

lby

Volu

me

Volu

me

Leve

ler

z28

Volu

me

Mod

eler

z28

DIRE

CT/P

URE

DIRE

CT (2

-cha

nnel

)z1

DIRE

CT/P

URE

DIRE

CT (M

ulti-

chan

nel)z

1

DSD

DIRE

CT (2

-cha

nnel

)

DSD

DIRE

CT (M

ulti-

chan

nel)

STER

EOS

SS

SS

SS

S

EXT.

IN/P

URE

DIRE

CT E

XTz

2S

MUL

TI C

H IN

SS

SS

SS

SS

WID

E SC

REEN

SS

SS

SS

SS

DOLB

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O LO

GIC g

zS

SS

SS

SS

S

DOLB

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O LO

GIC g

xS

SS

SS

SS

SS

DOLB

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O LO

GIC g

SS

SS

SS

SS

S

DOLB

Y PR

O LO

GIC

SS

SS

SS

SS

S

DOLB

Y PR

O LO

GIC g

x A-

DSX

SS

SS

SS

SS

SS

S

DOLB

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O LO

GIC g

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SXS

SS

SS

SS

SS

SS

DOLB

Y PR

O LO

GIC

A-DS

XS

SS

SS

SS

SS

SS

DTS

NEO

:6S

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SS

SS

SS

DTS

NEO

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SS

SS

SS

SS

S

Audy

ssey

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SS

SS

SS

SS

DOLB

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GITA

LS

SS

SS

SS

S

DOLB

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GITA

L Pl

usS

SS

SS

SS

S

DOLB

Y Tr

ueHD

SS

SS

SS

SS

DTS

SURR

OUN

DS

SS

SS

SS

S

DTS

96/2

4S

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SS

SS

S

DTS-

HDS

SS

SS

SS

S

DTS

Expr

ess

SS

SS

SS

SS

MUL

TI C

H ST

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SS

SS

SS

SS

SUPE

R ST

ADIU

MDz

23S

SS

SS

SS

ROCK

ARE

NA

Dz

24S

SS

SS

SS

JAZZ

CLU

BS

SS

SS

SS

S

CLAS

SIC

CON

CERT

SS

SS

SS

SS

MON

O M

OVIE

SS

SS

SS

SS

VIDE

O GA

ME

SS

SS

SS

SS

MAT

RIX

SS

SS

SS

SS

VIRT

UAL

SS

SS

SS

SS

z1

Dur

ing

play

back

in P

UR

E D

IRE

CT

mod

e, t

he s

urro

und

para

met

ers

are

the

sam

e as

in D

IRE

CT

mod

e.z

2 D

urin

g pl

ayba

ck in

PU

RE

DIR

EC

T E

XT

mod

e, t

he s

urro

und

para

met

ers

are

the

sam

e as

in E

XT.

IN m

ode.

z20

Th

is it

em c

anno

t be

set

whe

n D

ynam

ic E

Q

is s

et t

o O

N

or

Dol

by V

olum

e is

set

to

ON

.z

21

This

item

can

not

be s

et w

hen

Mul

tEQ

XT

32

is s

et t

o O

FF

or

Man

ual

.z

22

This

item

can

not

be s

et w

hen

Dyn

amic

EQ

is

set

to

OFF

.z

23

In t

his

surr

ound

mod

e, b

ass

is +

6 dB

, and

tre

ble

is +

4 dB

. (D

efau

lt)z

24

In t

his

surr

ound

mod

e, b

ass

is +

6 dB

, and

tre

ble

is 0

dB

. (D

efau

lt)

z25

Th

is it

em c

an n

ot b

e se

lect

ed w

hen

Sur

roun

d P

aram

eter

s

P

Lgz

Hei

ght

is s

et t

o O

N.

z26

Th

is it

em c

an b

e se

lect

ed w

hen

A-D

SX

Sou

ndst

age

Aud

ysse

y D

SX

is

set

to

ON

-Hei

ght-

or

O

N-

Hei

ght/

Wid

e.

z27

Th

is it

em c

an b

e se

lect

ed w

hen

A-D

SX

Sou

ndst

age

Aud

ysse

y D

SX

is

set

to

ON

-Wid

e-

or

ON

-H

eigh

t/W

ide

.z

28

This

item

can

not

be s

elec

ted

whe

n "D

olby

Vol

ume"

is s

et t

o "O

FF".

z29

Th

is it

em c

an b

e se

t w

hen

the

inpu

t si

gnal

is a

nalo

g, P

CM

48

kHz

or 4

4.1

kHz.

33

Sym

bols

in th

e ta

ble

F T

his

indi

cate

s th

e de

faul

t su

rrou

nd m

ode.

D T

his

indi

cate

s th

e su

rrou

nd m

ode

that

is

xed

whe

n A

FDM

is

set

to

ON

.S

Thi

s in

dica

tes

the

sele

ctab

le s

urro

und

mod

e.

Surro

und

mod

eN

OTE

Inpu

t sig

nal t

ypes

and

form

ats

ANAL

OG P

CM(m

ulti

ch)

PCM

(2ch

)

WM

A/M

P3/

MPE

G-4

AAC/

FLAC

/W

AV

DTS-

HDDT

S-HD

LB

RDT

SDO

LBY

DOLB

Y DI

GITA

LSu

per A

udio

CD

DTS-

HD

Mas

ter

Audi

o

DTS-

HD

High

Re

solu

tion

Audi

o

DTS

EXPR

ESS

DTS

ES

DSCR

T (W

ith F

lag)

DTS

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MTR

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ith F

lag)

DTS

(5.1

ch)

DTS

96/2

4DO

LBY

True

HD

DOLB

Y DI

GITA

L Pl

us

DOLB

Y DI

GITA

L EX

(W

ith F

lag)

DOLB

Y DI

GITA

L EX

(W

ith n

o Fl

ag)

DOLB

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GITA

L (5

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DOLB

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L (2

ch)

DSD

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ti ch

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MST

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DTS

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Lgx

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SS

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SS

SS

S

DOLB

Y SU

RROU

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DOLB

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DOLB

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DOLB

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DOLB

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SS

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DOLB

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GIC g

x GA

ME

z1

SS

SS

S

DOLB

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GIC g

zz

3S

SS

SS

z1

If

Spe

aker

Con

g.

Sur

roun

d B

ack

is s

et t

o N

one

, thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

z2

If

Spe

aker

Con

g.

Sur

roun

d B

ack

is s

et t

o 1

spk

r o

r N

one

, thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

z3

If

Spe

aker

Con

g.

Fron

t H

eigh

t is

set

to

Non

e, t

his

surr

ound

mod

e ca

nnot

be

sele

cted

.z

4 Th

e sa

me

was

whe

n A

udys

sey

DS

X

se

ttin

g is

set

to

ON

.

z5

If

Spe

aker

Con

g.

Cen

ter

and

S

urro

und

is s

et t

o N

one

or

head

phon

es a

re u

sed,

thi

s su

rrou

nd m

ode

cann

ot

be s

elec

ted.

z

6 If

S

peak

er C

on g

.

Fr

ont

Hei

ght

, Fr

ont

Wid

e a

nd

Cen

ter

is s

et t

o N

one

or

head

phon

es a

re u

sed,

thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

34

Surro

und

mod

eN

OTE

Inpu

t sig

nal t

ypes

and

form

ats

ANAL

OGPC

M(m

ulti

ch)

PCM

(2ch

)

WM

A/M

P3/

MPE

G-4

AAC/

FLAC

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AV

DTS-

HDDT

SDO

LBY

DOLB

Y DI

GITA

LSu

per A

udio

CD

DTS-

HD

Mas

ter

Audi

o

DTS-

HD

High

Re

solu

tion

Audi

o

DTS

EXPR

ESS

DTS

ES

DSCR

T (W

ith F

lag)

DTS

ES

MTR

X (W

ith F

lag)

DTS

(5.1

ch)

DTS

96/2

4DO

LBY

True

HD

DOLB

Y DI

GITA

L Pl

us

DOLB

Y DI

GITA

L EX

(W

ith F

lag)

DOLB

Y DI

GITA

L EX

(W

ith n

o Fl

ag)

DOLB

Y DI

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L (5

.1ch

)

DOLB

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L (2

ch)

DSD

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ti ch

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ch)

DOLB

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Y PR

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CIN

EMA

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SS

SS

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DOLB

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GIC g

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SS

SS

DOLB

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GIC g

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SS

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DOLB

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GIC

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SS

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DOLB

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TI C

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Lgx

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TI C

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TI C

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SS

SS

SS

SS

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SS

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SS

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SS

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JAZZ

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BS

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SS

SS

SS

SS

SS

SS

SS

SS

CLAS

SIC

CON

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SS

SS

SS

SS

SS

SS

SS

SS

SS

S

MON

O M

OVIE

SS

SS

SS

SS

SS

SS

SS

SS

SS

S

VIDE

O GA

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SS

SS

SS

SS

SS

SS

SS

SS

S

MAT

RIX

SS

SS

SS

SS

SS

SS

SS

SS

SS

S

VIRT

UAL

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SS

SS

SS

SS

SS

SS

SS

SS

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STER

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EOF

SF

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Spe

aker

Con

g.

Sur

roun

d B

ack

is s

et t

o N

one

, thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

z2

If

Spe

aker

Con

g.

Sur

roun

d B

ack

is s

et t

o 1

spk

r o

r N

one

, thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

z3

If

Spe

aker

Con

g.

Fron

t H

eigh

t is

set

to

Non

e, t

his

surr

ound

mod

e ca

nnot

be

sele

cted

.z

4 Th

e sa

me

was

whe

n A

udys

sey

DS

X

se

ttin

g is

set

to

ON

.z

5 If

S

peak

er C

on g

.

C

ente

r a

nd

Sur

roun

d is

set

to

Non

e o

r he

adph

ones

are

use

d, t

his

surr

ound

mod

e ca

nnot

be

sele

cted

. z

6 If

S

peak

er C

on g

.

Fr

ont

Hei

ght

, Fr

ont

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e a

nd

Cen

ter

is s

et t

o N

one

or

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phon

es a

re u

sed,

thi

s su

rrou

nd m

ode

cann

ot b

e se

lect

ed.

35

ADJUSTMENTAudio Section (8U-110093 Rch, 8U-110093A Lch)

Idling CurrentRequired measurement equipment: DC Voltmeter

1. Preparation(1) Avoid direct blow from an air conditioner or an electric fan, and adjust the unit at normal room temperature

15 C ~ 30 C (59 F ~ 86 F).(2) Presetting

POWER (Power source switch) OFF(Do not connect power cord to AC line.)

SPEAKER (Speaker terminal) No load(Do not connect speaker, dummy resistor, etc.)

2. Adjustment(1) Remove top cover and set V101, V201, V301, V401 on 8U-110093A (Lch) at fully counterclockwise (c) position.(2) Set V201, V301, V401, V501, V601 on 8U-110093 (Rch) counterclockwise (c) position.(3) Connect DC Voltmeter to test points (8U-110093A Lch)

FRONT-Lch: N9010 q w pin SURROUND-Lch: N9010 e r pin SURROUND-BACK-Lch: N9010 t y pin FRONT HEIGHT/WIDE-Lch: N9013 q w pin

(4) Connect DC Voltmeter to test points (8U-110093 Rch) FRONT-Lch: N9013 t y pin CENTER ch: N9013 e r pin SURROUND-Rch: N9013 q w pin SURROUND-BACK-Rch: N9010 t y pin FRONT HEIGHT/WIDE-Rch: N9010 e r pin

(5) Connect power cord to AC Line, and turn power switch "ON".(6) Presetting.

MASTER VOLUME : "---" counterclockwise (c min.)MODE : VoluntaryFUNCTION : Voluntary

(7) Within 2 minutes, and turn V101 clockwise (x) to adjust the TEST POINT voltage to 6.5 mV 0.5 mV DC.

(8) After 10 minutes from preset, turn V101 to set the voltage to 8 mV 0.5 mV DC.(9) Adjust the Variable Resistors of other channels in the same way.(10) After 5 minutes from (7), turn V101 to set the voltage to 8 mV 0.5 mV DC.(11) Adjust the Variable Resistors of other channels in the same way.

8U-110093A Lch 8U-110093 Rch

V101

V201

V301

V401

V201

V301

V401

V501

V601

N9013

N9010

N9010

N9013

36

NO

NO

NO

NO

Is there damage in U102 (TOP258MG)?

Is there the damage in D100/D101/D102/D104/C102?

The solder short part of the PWB board is repaired.

Check the damage of each part.

The jumper wire is repaired.

Replace the parts of damage.

Replace the parts of damage.

Is the fuse (F1030) blown?

Is there solder short circuit in the PWB board?

Is there a damaged part?

Is disconnected jumper wire is connected to the PWB, do not touch?

Replace the U102(TOP258MG) and D100/D101/D102/D104.

DC 5V is not output.

YES

YES

YES

YES

YES

YES

YES

TROUBLE SHOOTING1. SMPS

37

2. Analog videoPerform the operation below beforehand.-b Check it whether connection cable and Monitor are normal.b VIDEO Convert is set to ON.b COMPONENT signal is set to 480i.b ZONE2 is set to POWER ON.b Function is set to DVR.

MONITOR OUT (CVBS) output NG

DVR MONITOR OUT(CVBS) output NG

COMPONENT OUT output NG

Z2 MONITOR OUT output NG

Input CVBS

Input CVBS

Input CVBS

Input CVBS

To A

To A

To A

To A

Input S

Input S

Input S

Input S

InputCOMPONENT

Input COMPONENT

Input COMPONENT

Input COMPONENT

Not output

Not output

b In this case, the function is set to BD.

38

InputCVBS,S,COMP

A

Check power supply voltage.SIDE CONNECT B'D N218

V+5V : 1,2pinV-5V : 5,6pin

Check signal detectionHDMI B'D N9002 V : 19pin H(+3.3V) S : 20pin H(+3.3V) COMPONENT : 18pin H(+3.3V)

Check the input signal to video decoder (HDMI B'D U1100). HDMI B'D V : R9015 S-Y : R9019 S-C : R9020 COMPONENT-Y : R90

AVR-4311CI_4311 (v.1) (sm)

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