http://www.avatardialler.com

IntroductionAvatar Dialler is state of the art product, which is best suited for small to medium scaled call centers. It fulfills the basic needs for a call center to work efficiently. Its user-friendly interface and features makes t easy to use for agents, call center team leads and managers. Integrated Avatar is added functionality which make it multi-functional for multiple type of campaigns and CRM manages your data more efficiently.

Best Quality + CLI RouteWe provide routes to A-Z destinations. Our routes are best optimized for your dialer. You can present your own CLI in the dialer which represent to the customer. We accept over 1000 audio codecs which makes voice quality very clear. We charge per second billing. We provide a billing portal where you can see your daily activity and balance report.

Integrated AvatarAvatar is integrated into agent interface where it is very easy for lead generation campaigns. You don’t need good Accent staff. You can upload your pre-recorded voice messages or use one of our existing presets for different campaigns like Home security, Injury claims etc.

Dialing ModesAvatar dialer has multiple modes for dialing. You can setup it for Preview, Automatic ratio and manual dialing as well. It support inbound and outbound call distribution to the agents.

Integrated CRMWith Integrated CRM it is very easy for you to manage your other organization work flow. Your agent just need to click one button and your lead is automatically added to your CRM. There you can do a plenty of tasks with your leads like emailing, adding comments, generating orders and invoices etc.

Recording PortalOur easy to use recording portal makes it easy for you to search and play your call recordings at one place.

Live Agent WallboardWe provide an easy interface for QA process, where you QA person have real-time access to recordings where he can play or download recordings and choose the status for each of generated sale or qualified leads. It will reflect on the live status board.

Easy QA ProcessWe provide an easy interface for QA process, where you QA person have real-time access to recordings where he can play or download recordings and choose the status for each of generated sale or qualified leads. It will reflect on the live status board.

Internal ChatWe provide an easy interface for QA process, where you QA person have real-time access to recordings where he can play or download recordings and choose the status for each of generated sale or qualified leads. It will reflect on the live status board.

Web phoneAvatar Web Phone is a web based phone dialer that works with VoIP and let you dial anywhere in the world through multiple platforms and with the cheapest rates ever.

PCIAvatar Dialler provides you 100% security of your card data information with the help of PCI Compliance. So there is not even a question about the information leakage of your card as PCI Compliance set an IVR for taking your financial information thus ensures the safety that you need.

SupportAvatar Dialler team consist of Software engineers, Application developers, network admin and Voice Engineers. Our dedicated account manager always keep an eye on your system to make sure you are making the best productivity using our dialer. You can reach us 24/7 on skype or Email.