Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I...

19
Autodesk Inc. FAQ Autodesk License Compliance

Transcript of Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I...

Page 1: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Inc.

FAQ Autodesk License Compliance

Page 2: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 1

TABLE OF CONTENTS

End User License Agreement………………………………………………………………………3

Product Activation Details…………………………………………………………………………..9

How to Activate and Register Autodesk Software…………………………….12

Online License Transfer…………………………………………………………………………….16

Page 3: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 2

END USER LICENSE AGREEMENT Where can I purchase Autodesk software & how can I tell that it is genuine?....................................3

How can I tell that my Autodesk product is a fake?.........................................................................................3

If a user is being audited by Autodesk or if authorities check for unauthorized use of Autodesk

software during enforcement activities, how will the user be able to prove that the Autodesk

software is fully licensed?...........................................................................................................................................3

What are the benefits for a user of registering his software with Autodesk? ………………………...3

Where can I find the Software’s License & Service Agreement?................................................................4

Can I sell or transfer my license?.............................................................................................................................4

Can I make a copy of the software for use on my home PC?........................................................................4

May I use Autodesk software anywhere in the world?..................................................................................5

Engineers are traveling outside the country & are carrying their laptop with them. Can they use

the license in that country & for how long?........................................................................................................5

Autodesk’s sells different “versions” of its software (e.g. commercial versions, educational

versions, evaluation versions etc.). What’s the main difference between these versions?...........6

A user has upgraded her AutoCAD 2011 licensed software to the latest AutoCAD software. Can

she still use the AutoCAD 2011 software to work on her old drawings?...............................................6

Does Autodesk allow the licenses to be used in virtual environments? E.g. – Is remote access

allowed?..............................................................................................................................................................................7

Does Autodesk allow extended license use?.......................................................................................................7

Who can use the license? Can a third party or a subsidiary use the license? ………………………….7

Page 4: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 3

END USER LICENSE AGREEMENT

WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW CAN I TELL THAT IT IS GENUINE?

Genuine Autodesk Software is available either from Autodesk Authorized Reseller or online at

the Autodesk Store.

You can check that your software vendor is a duly authorized before purchase by checking your

local Autodesk website or by locating an Autodesk Authorized Reseller here.

HOW CAN I TELL THAT MY AUTODESK PRODUCT IS A FAKE?

The production and print quality of illegal software is frequently very poor. Fake products are

sold at a significant discount from the usual price at which Autodesk products can normally be

purchased.

Additionally, fake products often come just as a CD in a plastic sleeve with a photocopy (black

and white or colour) of the Autodesk box cover.

If the price is “too good to be true”, it probably is. Only purchase from Autodesk Authorized

Reseller or Autodesk Online Store.

IF A USER IS BEING AUDITED BY AUTODESK OR IF AUTHORITIES CHECK FOR UNAUTHORIZED USE OF AUTODESK

SOFTWARE DURING ENFORCEMENT ACTIVITIES, HOW WILL THE USER BE ABLE TO PROVE THAT THE AUTODESK

SOFTWARE IS FULLY LICENSED?

Users are encouraged to maintain a few very important documents as proof of ownership of

their license.

These documents are:

Registration records, including the software’s serial number, CD-Key, and Authorization

Code ;

Original purchase invoices from their Autodesk Authorized Resellers ;

Original discs, manuals and packaging where applicable

Registration of your software is also very important to establish ownership of Autodesk

software, particularly if the user has failed to keep or has misplaced invoices and original

materials.

WHAT ARE THE BENEFITS FOR A USER OF REGISTERING HIS SOFTWARE WITH AUTODESK?

Registration is necessary to install and activate your Autodesk software. Only registered users

will receive important information regarding their products, product support and new products.

In addition, registration will be required in order to upgrade from a previous version of

Autodesk software. Finally, registration allows the End-User to verify with Autodesk that their

Autodesk software is legitimate.

Page 5: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 4

WHERE CAN I FIND THE SOFTWARE’S LICENSE & SERVICE AGREEMENT?

The License & Service agreement appears during the process of installation. Please see below

the snapshot where you can find the license agreement. It might vary slightly depending on the

product E.g. in AutoCAD you type about at the command line, in Revit you select

Licensing>Licensing Information.

Please read this agreement carefully and print it for future reference.

If you accept the terms of Autodesk License & Service Agreement, you will proceed with the

installation of the software and the terms & conditions of the agreement will apply.

All Autodesk products License & Service Agreement is also available at the following link.

CAN I SELL OR TRANSFER MY LICENSE?

Autodesk will generally grant you a license to use the software.

This license is generally not transferable. This means that the user may not reproduce the

software, sell or otherwise transfer ownership of the software, without the authorization of

Autodesk. However, in certain cases a license transfer is possible if certain conditions are

satisfied.

For more information on the Autodesk Transfer of License policy & how to apply for a Transfer

of License if required, please visit the Autodesk website here.

CAN I MAKE A COPY OF THE SOFTWARE FOR USE ON MY HOME PC?

Users of commercial versions of Autodesk Stand-alone software only (not educational licenses)

may make ONE additional copy of the software on a home or laptop computer. All users must

make sure they meet the terms of the applicable license agreement.

For example, from the 2014 License Agreement in Exhibit B, under License Type, Section 1

confirms –

1. Stand-alone (Individual) License. If the License Identification identifies the License Type as a

“Stand-alone License” or as an “Individual License," Licensee may Install a single primary copy of

the specific release of the Licensed Materials designated in the applicable License Identification

on one (1) Computer, on a Stand-alone Basis, and permit Access to such primary copy of the

Licensed Materials solely by Licensee’s Personnel, and solely for Licensee’s Internal Business

Page 6: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 5

Needs. Licensee may also Install a single additional copy of such Licensed Materials on one (1)

additional Computer, on a Stand-alone Basis; provided that (i) such additional copy of the

Licensed Materials is Accessed solely by the same person as the primary copy; (ii) such person is

Licensee (if Licensee is an individual) or an employee of Licensee; (iii) such person Accesses the

additional copy solely to perform work while away from that person’s usual work location and

solely for Licensee’s Internal Business Needs; and (iv) the primary and additional copies are not

Accessed at the same time. Stand-alone (Individual) License is for a perpetual term, except as

otherwise provided in this Agreement.

2. Multi-seat Stand-alone License. If the License Identification identifies the License Type as a

“Multi-seat Stand-alone License," Licensee may Install primary copies of the specific release of

the Licensed Materials designated in the applicable License Identification on up to the Permitted

Number of Computers, on a Stand-alone Basis, and permit Access to such copies of the Licensed

Materials solely by Licensee’s Personnel, and solely for Licensee’s Internal Business Needs.

Licensee may also Install additional copies of such Licensed Materials on additional Computers

in an amount up to the Permitted Number of Computers, on a Stand-alone Basis; provided that

(i) each additional copy of such Licensed Materials is Accessed solely by the same person as the

primary copy; (ii) such person is Licensee (if Licensee is an individual) or an employee of

Licensee; (iii) such person Accesses the additional copy solely to perform work while away from

that person’s usual work location and solely for Licensee’s Internal Business Needs; and (iv) the

primary and additional copies are not Accessed at the same time. Multi-seat Stand-alone License

is for a perpetual term, except as otherwise provided in this Agreement.

MAY I USE AUTODESK SOFTWARE ANYWHERE IN THE WORLD?

According to the Autodesk License & Service Agreement which you accept when you install the

software, you may only use the software in the country (identified as ‘territory’ in the license

agreement) in which you purchased it.

If you purchased the software in a country part of the European Union (“EU”) or of the European

Free Trade Association “EFTA”), then you may use the software in any country within the EU or

EFTA. But the license must always be registered under the correct entity using the software.

For example, if you purchase Autodesk software in the United States, you will not have a license

to use it in the United Kingdom but if you purchase the software in Germany, you can use it in

the United Kingdom as long as it is registered under the correct entity name.

ENGINEERS ARE TRAVELING OUTSIDE THE COUNTRY & ARE CARRYING THEIR LAPTOP WITH THEM. CAN THEY USE

THE LICENSE IN THAT COUNTRY & FOR HOW LONG?

Yes this is possible for a period of 90 days in a 12 month period, if you are running an active

subscription contract.

From the Subscription terms & conditions it confirms the following -

“(iii) Extra Territory Use Rights

Notwithstanding anything to the contrary contained in the applicable Autodesk Software

License with respect to Territory, during the Term and subject to the requirements set forth in

this Section 2.C.(iii), You may Install or permit an employee to Install the Covered Software

Page 7: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 6

during the Subscription Term on a portable Computer and Access that Covered Software outside

the Territory for a period not to exceed ninety (90) days in any twelve (12) month period

without Autodesk’s written consent. Extra Territory Use Covered Software may be used solely

for Your own internal business needs as provided in the applicable Autodesk Software License.

Extra territory Use is not available for all Covered Software or in all countries.

Your Extra Territory Use is subject to all of the following:

a) except as otherwise provided in this Section 2.C.(iii), You comply with all provisions of

the applicable Autodesk Software License, including, but not limited to compliance with

all U.S. or other applicable export control laws;

b) Your Access is solely on a portable Computer that will travel with You while outside the

Territory;

c) the Covered Software may not be copied or transferred to any other Computer or

Accessed by anyone other than You while outside the Territory; and

d) if You are entitled to Support the Available Support Hours for the type of Subscription

and Your Territory apply.”

The terms & conditions that govern the subscription contracts can be found here.

Please note that this benefit is not intended to afford the customer any additional licenses or

rights to Access the software programs other than as explicitly set forth herein and any use

outside of the terms of this Extra Territory Rights Agreement shall be considered a violation of

your Autodesk Subscription Terms and Conditions and the Autodesk Software License

Agreement. Autodesk reserves the right to modify, change, cancel or terminate this Extra

Territory Rights benefit at any time, without prior notification. Hence, always refer the Autodesk

License Agreement of the product that is installed.

AUTODESK’S SELLS DIFFERENT “VERSIONS” OF ITS SOFTWARE (E.G. COMMERCIAL VERSIONS, EDUCATIONAL

VERSIONS, EVALUATION VERSIONS ETC.). WHAT’S THE MAIN DIFFERENCE BETWEEN THESE VERSIONS?

The main difference between these versions is the licensing rights which Autodesk grants with

each of them. For example, an educational version may only be purchased by a qualifying

educational institution and may only be used for educational purposes. Likewise, an evaluation

version or Not For Resale version may only be used for the purposes of evaluating the software’s

functionality. Neither Educational, Evaluation nor NFR versions may be used for commercial

purposes (including for providing commercial training).

The difference between the versions is also reflected in the Suggested Resale Price for those

versions. For example educational versions are significantly cheaper than commercial versions

(because those educational versions may only be used for educational purposes and NOT for

commercial purposes).

Users who are found to be using educational, evaluation or NFR versions for commercial

purposes will be breaching Autodesk copyright and therefore risk prosecution and sanctions.

A USER HAS UPGRADED HER AUTOCAD 2011 LICENSED SOFTWARE TO THE LATEST AUTOCAD SOFTWARE. CAN SHE STILL USE THE AUTOCAD 2011 SOFTWARE TO WORK ON HER OLD DRAWINGS?

No unless the user is running an active subscription agreement.

Page 8: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 7

Where no subscription agreement is running, the Autodesk License & Service Agreement

confirms that the licensee must cease all use of any prior version & uninstall all copies of the

prior version within 120 days from the termination of subscription validity.

For more information on Upgrades & Previous version use, please review the Autodesk License

& Service Agreement & Subscription Agreement

DOES AUTODESK ALLOW THE LICENSES TO BE USED IN VIRTUAL ENVIRONMENTS? E.G. – IS REMOTE ACCESS

ALLOWED?

Autodesk License & service agreement does not support virtual environments. Only Citrix is

supported to run remote applications & there are specific licenses that have to be purchased.

DOES AUTODESK ALLOW EXTENDED LICENSE USE?

The “family” of Extra Territory Rights (ETR), extends customers’ ability to float licenses in

their organization and with subsidiaries, across a country, throughout a GEO, or around the

Globe

Extra Territory Rights are time-bound, limited right to extend the deployment of Autodesk

network version software beyond the territorial restrictions within the Software License

Agreement.

Global ETR extends access to network seats Worldwide & Regional ETR extends access to

network seats within GEO APAC, EMEA, or AMER.

To get more information on the Extra Territory Rights, please approach your Autodesk contact.

WHO CAN USE THE LICENSE? CAN A THIRD PARTY OR A SUBSIDIARY USE THE LICENSE?

The use of the license is limited to the Licensee, this is the single, specifically identified legal

entity or individual, and does not include any subsidiary or affiliate of any such legal entity or

individual or any other related person.

As Autodesk’s software licenses (except for specific cases and by satisfying certain conditions)

are not transferable without the written consent of Autodesk the licenses may not be used in a

company or organization that were purchased by and registered to another company.

However, there are certain exceptions in the event of corporate activities, such as a merger,

acquisition or divestiture, among others. Autodesk’s consent to a transfer of license under these

circumstances is required, and other conditions may apply.

Section 1 of the 2014 Autodesk License and Service Agreement describes the Licensee, the terms

of who may use the software and any limitations that are applied;

“1. License

1.1 License Grant. Subject to and conditioned on Licensee’s continuous compliance with this

Agreement and payment of the applicable fees, Autodesk grants Licensee a nonexclusive,

nonsublicensable, nontransferable, limited license to Install and Access the Licensed Materials,

in each case solely (a) in the Territory, (b) within the scope of the License Type and Permitted

Number specified in the applicable License Identification, and (c) in accordance with the other

Page 9: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 8

terms of this Agreement. Various License Types are described in Exhibit B. In any case where the

License Identification does not specify a License Type or Permitted Number, or there is no

License Identification, the License Type will, by default, be the Evaluation License and the

Permitted Number will, by default, be one (1).”

The definition of Licensee is detailed in Exhibit A, section 17;

“Licensee” means (a) the company or other legal entity on behalf of which Autodesk Materials

are acquired, if the Autodesk Materials are acquired on behalf of such an entity (e.g., by an

employee, independent contractor, or other authorized representative), or (b) if there is no such

entity, the individual who accepts this Agreement (e.g., by selecting the “I accept” button or

other button or mechanism associated with this Agreement or otherwise indicating assent to

this Agreement, or by installing, downloading, accessing, or otherwise copying or using all or

any portion of the Autodesk Materials). For clarification, “Licensee” refers only to a single,

specifically identified legal entity or individual, and does not include any subsidiary or affiliate of

any such legal entity or individual or any other related person.”

Page 10: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 9

PRODUCT ACTIVATION DETAILS What is product activation? ………………………………………………………………….………………………..10

Why is product activation necessary? ...........................................................................................................10

Is product activation the same as product registration? .......................................................................10

Do I need to be online to activate Autodesk software? ..........................................................................10

How long does product activation take? ......................................................................................................10

What happens if I don't activate my product? ...........................................................................................10

Will reinstalling the software provide a new grace period? ................................................................10

What if I use more than one computer to do my work? How many activations are permitted per

license? ........................................................................................................................................................................10

What if I get a new computer, can I still use the software? ..................................................................11

Will reformatting my hard drive have any impact on my software license? ................................11

Does the activation process ever send data to Autodesk after I activate my product? ...........11

When manually activating multiple software seats (licenses), do I need multiple activation

codes? ..........................................................................................................................................................................11

I use a network license to manage my Autodesk software licenses. How does this affect product

activation? ...................................................................................................................................................................11

I usually buy multiple copies of Autodesk software, but use just one of the CD serial numbers for

all the installations. Will this deployment method work with product activation? ...................11

HOW TO ACTIVATE AND REGISTER AUTODESK SOFTWARE………………………………………………………. 12

Page 11: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 10

PRODUCT ACTIVATION DETAILS WHAT IS PRODUCT ACTIVATION?

Activation is the process of verifying the serial number and product key of an Autodesk product,

and licensing it to run on a specific computer. Activation is initiated the first time the product is

launched and if you are connected to the Internet, the process is completed automatically

WHY IS PRODUCT ACTIVA TION NECESSARY?

Product activation is an important part of licensing Autodesk software. The process protects

both your rights as a consumer and our rights as a software developer by verifying that you have

installed a genuine Autodesk product and that it has not been activated on more computers than

are allowed by your Software License Agreement.

IS PRODUCT ACTIVATION THE SA ME AS PRODUCT REGISTRATION?

No. They are different, but connected, procedures. Product activation is a process that verifies

your product serial number and product key and licenses it to run on your machine. Product

registration is a separate process where you create an Autodesk ID associated with an individual

or company account and which prevents unauthorized use of your product by another person.

Learn how to activate and register Autodesk software.

DO I NEED TO BE ONLINE TO ACTIVATE AUTODESK SOFTWARE ?

No. However, we recommend that you do activate your software over the Internet because it is

the easiest and fastest method. Manual activation can be done offline; however, this process can

take up to two business days as you will have to contact Autodesk for Activation Assistance.

HOW LONG DOES PRODUCT ACTIVATION TAKE ?

Online activation takes only a few minutes to complete, while manual (offline) activation can

take up to two business days.

WHAT HAPPENS IF I DON 'T ACTIVATE MY PRODUCT?

Most Autodesk products have a "grace period" of 30 days, during which you can use the

software without activation. However, after this period ends the software will stop working

until you activate it.

W I LL RE INSTALLING THE SOFTWARE PROVIDE A N EW GRACE PERIOD?

No. Only one initial grace period is supported per product, per computer.

WHAT IF I USE MORE THAN ONE COMPUTER TO DO M Y WORK? HOW MANY ACTIVATIONS

ARE PERMITTED PER L I CENSE?

We understand you may need to use the software when you are away from your usual work

location—for example, while working from home. Therefore, most Stand Alone Autodesk

products can be installed and activated on a second computer owned or controlled by you (the

software license owner). The software may only be used by you and only one of the two copies

may be used at one time. Consult your Autodesk Software License Agreement for complete

details about using the software on a second computer.

Page 12: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 11

WHAT IF I GET A NEW COMPUTER , CAN I ST ILL USE THE SOFTWA RE?

Yes. Most Autodesk products (starting with 2010 releases) include a License Transfer Utility

(LTU) that enables online transfer of stand-alone licenses from one machine to another. The LTU

can be used to transfer your license to a temporary machine (for repairs or when working in the

field) or when permanently switching to a new machine. For more information, see How to

Transfer Stand-Alone Autodesk Licenses.

W I LL REFORMATTING MY HARD DRIVE HAVE ANY IMPACT ON MY SOFTWAR E L ICENSE?

Yes. Replacing or reconfiguring hardware on your computer can invalidate your Autodesk

license, requiring you to reactivate it before you will be able to use it again. You can avoid this

problem by using the LTU to transfer your license online before making any major system

changes. For more information, see our Product Reactivation FAQs.

DOES THE ACTIVATION P ROCESS EVER SEND DAT A TO AUTODESK AFTER I ACTIVATE MY

PRODUCT?

No. After you have finished the activation process, no data will be transmitted to Autodesk. The

only time data would need to be resent, is if product reactivation is required.

WHEN MANUALLY ACTIVAT ING MULTIPLE SOFTWAR E SEATS (LICENSES) , DO I NEED

MULTIPLE ACTIVATION CODES?

Yes. Each software seat (except those managed with a network license server) requires a unique

activation code. You cannot use an activation code from one machine on another machine.

I USE A NETWORK LICENSE TO MANAGE MY AUTODESK SOFTWARE L IC ENSES . HOW DOES

THIS AFFECT PRODUCT ACTIVATION?

Product activation only applies to stand-alone and multi-seat stand-alone licenses for most

Autodesk products and is not required for network licenses. However, selecting the wrong

license type during installation (such as “Stand-Alone”) can prevent you from installing your

network license on multiple computers.

I USUALLY BUY MULTIPLE COPIES OF AUTODESK SOFTWARE , BUT USE JUST ONE OF THE CD

SERIAL NUMBERS FOR A LL THE INSTALLATIONS . W I LL THIS DEPLOYMENT METHOD WORK

WITH PRODUCT ACTIVATION?

No. For these situations, Autodesk recommends purchasing a multi-seat stand-alone license. You

then receive a single CD and a single serial number good for a specified number of licensed

computers. See your reseller for details.

Page 13: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 12

HOW TO ACTIVATE AND REGISTER AUTODESK SOFTWARE

During product activation, your serial number and product key are verified and licensed to run

on your computer. When done over the Internet, this is an automatic process that occurs when

you launch your product for the first time.

To activate and register your product, follow the below steps or watch our video walkthrough.

Note: Activation is only required for Stand Alone Autodesk licenses.

1. Launch your Autodesk product by clicking on the (product name).exe file, which is

typically saved under your Programs (Windows) or Applications (Mac) folder.

If you're launching your product for the first time, you'll need to read and agree to the Autodesk

Privacy Statement. Check the box and click I Agree.

2. When the Activation Wizard starts, click Activate.

Page 14: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 13

3. Select Connect now and activate! and click Next. If you can't connect or have restricted

Internet access you'll need to manually activate your product.

When activating from a Free Trial version, you'll also be prompted to enter the serial

number and product key you received when purchasing the full product license.

Note: The request code shown is for example only and will not work if used.

Page 15: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 14

4. Enter your Autodesk ID and Password and click Login. If you don't have one, click Create

User ID Now and follow the on-screen instructions

5. If you have multiple Accounts, select the one you want to register your product to and click

Next.

Page 17: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 16

ONLINE LICENSE TRANSFER Can I move my software license to another computer?..........................................................................17

Which product versions use the LTU?.......................................................................................... ..................17

Is there documentation explaining how to use the PLU?.......................................................................17

Can I run the LTU from within my Autodesk product?...........................................................................17

How often may I use the License Transfer Utility?...................................................................................17

My Autodesk product is installed on two machines (home and work), can I export a license for

each?.............................................................................................................................................................................17

Which license types does the LTU work with?......................................................................... .................17

What happens if I don't export my license before making changes to my system?..................18

Is there an offline method for transferring my license?................................................................ ........18

Page 18: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 17

ONLINE LICENSE TRANSFER CAN I MOVE MY SOFTWARE LICENSE TO ANOTHER COMPUTER?

Yes. The Online License Transfer allows you to transfer your software license from one machine

to another. Online License Transfer (OLT) is a feature that uses the License Transfer Utility

(LTU) to move an active stand-alone license to another computer over the Internet. The LTU

exports your license and “parks” it on Autodesk servers. Once a license has been exported, the

product is disabled on the exporting computer. You can then import your license onto another

machine and activate an installation of the same product and serial number.

For a step-by-step walkthrough, read our solution on How to Transfer Stand Alone Licenses

Online.

WHICH PRODUCT VERSION S USE THE LTU?

The LTU is only available with our 2010 and later products. If you're using a 2009 or earlier

version, you need to use the Portable License Utility instead.

IS THERE DOCUMENTATIO N EXPLAINING HOW TO USE THE PLU?

Yes. The PLU documentation is installed with your Autodesk software. More information & step

by step procedure on PLU is available in this link.

CAN I RUN THE LTU FROM WITHIN MY AUTODESK PRODUCT?

No. The LTU is a standalone application and cannot be run from within your product. It can be found in the Start menu for the Autodesk product you want to transfer.

Note: The LTU can only transfer previously activated licenses of the same Autodesk product and serial number. For example, you can’t export a license from Revit Architecture 2013 and import it into AutoCAD 2013. Similarly, you can’t export a license from one serial number of AutoCAD 2013 and import it into a different serial number of AutoCAD 2013.

HOW OFTEN MAY I USE THE L ICENSE TRANSFER UTIL ITY?

There is no limit on how many times you can export and import your license; however, you

cannot export more licenses than you actually own.

MY AUTODESK PRODUCT IS I NSTALLED ON TWO MACH INES (HOME AND WORK ) , CAN I

EXPORT A L ICENSE FOR EACH?

No. While some Autodesk products allow installation on a home and work machine, you can only export the number of licenses you actually own.

WHICH LICENSE TYPES D OES THE LTU WORK WITH?

The LTU only works with Stand-Alone and Multi-Seat Stand-Alone licenses. It does not work with Network licenses, which continue to use the license borrowing feature.

Page 19: Autodesk Licensing FAQ - Autodesk … Licensing FAQ 3 END USER LICENSE AGREEMENT WHERE CAN I PURCHASE AUTODESK SOFTWARE & HOW ...

Autodesk Licensing FAQ 18

WHAT HAPPENS IF I DON 'T EXPORT MY LICENSE BEFORE MAKING CHANGE S TO MY SYSTEM?

Replacing or reconfiguring hardware on your computer before exporting your license can cause your license to be invalidated, meaning you will have to reactivate your product before using it again. For more information, read our Product Reactivation FAQs

IS THERE AN OFFLINE M ETHOD FOR TRANSFERRI NG MY LICENS E?

No, an Internet connection is required to export or import a license. There is no alternative method for transferring stand-alone licenses