Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions

8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions

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authenticom.com

Data Collection | Data EnhancementDrive your application’s ROI with the premier provider of

comprehensive and integrated data services.



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Mission CriTiCAl

Authenticom’s business continuity entails enterprise-level integration and

data management for the optimal business partnership experience.

Enhanced Service Level Agreements

> Clearly-dened SLAs

> High-end customer support (Authenticom receives the highest marks

from current clients)

Business Intelligence 2.0

> On-demand reporting

> 100% transparency of daily activities

Business Infrastructure

> Leading-edge technology

> Made-to-order data solutions

A partnership with Authenticom means your data is managed and delivered by a team of experts with global experience.

Growing your business is our vertical—we offer no competing products or services because our focus is solely on managing

your data.

Authenticom:

> Connects with over 12,500 dealerships across North America

> Integrates with over 75 Dealer Management Systems

> Provides industry-leading service levels, full reporting, and 100% transparency

> Processes and manages over 10 million records per day

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reporTing leVels

The Authenticom Online Client Portal provides a full transparent view of data services—ON DEMAND!

Order Metrics

> View orders in process, completed orders, and any cancellations over the last 30 days

Order Detail and Tickets

> Receive up-to-date information on any outstanding trouble tickets

> View comments and additional information related to new order status

> Communicate online with Authenticom Customer Service Representatives to discuss tickets and cases

serViCe leVels

Our success is derived from performance levels that redene the industry standard for:

Response Time

> First priority less than 3 hours

Integration time

> 1-week client onboarding

> 72-hour new dealer setups

Uptime

> 99.9%

MADe-To-orDer soluTions

Authenticom’s data services are highly dynamic and exible to meet your unique

business specications.

Fully Customizeable

> 100% of development done in-house

Any Format and Schema

> Tab delimited, CSV, XML

Competitively Priced

> Rooftop pricing

> No DMS Integration fees

> Low historical data fee

> Enterprise pricing available

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> Sales

> Customer Name Files

> Service

> Special Order Parts

> Vehicle Inventory

> Parts Sales

> Service Appointments

> Parts Inventory

> Open Repair Orders

> Financial Statements

> NCOA™ Processing (National Change of Address™)

> CASS Standardization (Coding Accuracy Support System™)

>

Geocoding > Auto Valuation Data

> VIN Explosion

> Email Append & Validation

> Phone Append & Validatio

>

DNC (Do Not Call) > PTI (Phone Type Indicator)

DMs pReceive transactional data when you need it, how you need it. Authenticom’s automated DMS Polling Service

efciently and effectively extracts data from over 75 Dealer Management System types, including ADP, DealerTrack,

Reynolds and Reynolds, and UCS. We extract and deliver crucial data in any required format to power automotive

manufacturer, 3rd-party vendor, and CRM data-driven applications.

Authenticom provides historical data and ongoing data deliveries customized to meet your

business needs. We can also apply data enhancement services to your les to improve the

effectiveness of direct mail, email, and telemarketing campaigns:

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DMs p backAuthenticom can standardize, cleanse, and append customer name le data

from select Dealer Management Systems, and push the data back into theDMS. All processing is fully automated to produce the most reliable data.

Quality assurance checks and in-depth analyses are performed throughout the

entire DMS Push Back process to ensure all data is pushed back to the DMS

correctly, without corruption.

Write-back to Top DMS Types

> ADP

> DealerTrack

> Reynolds and Reynolds

Push Back Customer Name File

> Email Append

> Address Data

> Phone Append

Attlk®

Our preferred connection type for DMS Integration is AuthentiLink—a direct connection between a Windows PC at each

dealer location and the Authenticom Polling Servers. This secure connection uses SSH protocols and can be setup in

only 20 minutes. Other secure connection methods, including VPN and FTP, are also available.

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Preventative Maintenance provides data including service items to be worked on and

actions to be performed at various mileage intervals. The Authenticom Preventative

Maintenance product uses an input le layout (i.e., customer supplied Vehicle IdenticationNumber (VIN), vehicle mileage, and a mileage range code) to identify

the Preventative Maintenance items that are due for any given vehicle.

Authenticom appends Preventative Maintenance data to your original

le using the following numeric codes:

> Item Codes to indicate which item requires action (e.g., Air Filter)

> Action Codes to signify what action is to be performed on the item (e.g., Replace)

> Mileage Range (within a given range) to indicate when the next maintenance should be performed

Authenticom appends all applicable Preventative Maintenance items to the end of the original data record along with the

mileage associated with each item and action.

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Vin exVIN Explosion is part of the DMS Polling process that eliminates incongruences,

increases reliability, and standardizes VIN (vehicle identication number) data.

Authenticom also has the capability to convert nondescript VINs into rich,

detailed vehicle descriptions that can make your automotive application the

most reliable and desirable source for VIN information.

Comprehensive

Receive year, make, and model data via real-time web service or batch processing services.

Efcient

The Authenticom data processing engine can process thousands of VINs within minutes. Simply upload your

batch of VINs to Authenticom’s secure FTP site and our fully-automated systems will easily manage

the workload.

Cost-Effective

VIN Explosion is built right into the Authenticom DMS Polling Service—making it the most efcient and cost-

effective method for standardizing VINs.

Authenticom VIN Explosion is a fully-automated process that captures and standardizes the year, make, and model

information coded in the VIN so that it can be correctly imported into or exported from your data-driven application.

Our VIN batch-processing system is a fast, easy way to acquire the VIN information you need.

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Combined with our industry-leading DMS Integration Solution,

Authenticom now offers Black Book® and Kelley Blue Book®

data for every vehicle record. This added value enhances our

DMS Polling Service by including wholesale, retail, and

trade-in values of cars, vans, and light trucks.

Authenticom is your essential source for exible DMS

Integration and Automotive Valuation Data Solutions

available at rooftop prices.

Updated weekly with automotive

valuation data for the year, make,

model, and trim level based on

vehicle identication number (VIN),

mileage, and region:

> Retail Value

> Trade-In Values

> Private-Party Values

> Auction Values

> Lending Value

> MSRP

Automotive valuation data

from 1981-current for the

year, make, model, series,

and style based on the vehicle

identication number (VIN),

mileage, and region:

> Retail Value

> Trade-In Values

> Private-Party Values

> Wholesale Value

> Finance Advance

> MSRP

At Vaat ad DMs p m a vdroofTop priCing AVAilAble

Jeep (2005)Vin : 1J4hrs824XXXXXXXX

Model: gad Ceokee

Woleale: $11,250

retal: $14,450

Tade-: $9,925

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p Data svcUnlike static les, our data set contains over 400 million unique residential and business phone

numbers—updated multiple times daily.

> Reverse Phone Append

> Do Not Call

> Phone Type Indicator

> Phone Append and Validation

ema Data svcAuthenticom is the largest appender of up-to-date email addresses in the automotive sector—

our data set contains over 750 million unique, opt-in email records, and boasts industry-leading

match rates that oftentimes exceed 25% on initial les.

> Email Append

> Email Validation > Reverse Email Append

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Deliver targeted messages with accuracy and realize cost savings by validating your records and

qualifying your data set for bulk-postage discounts.

> CASS™ Standardization

> NCOALink ® Processing

>

Geocoding

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Reduce undelIveRAble-As-AddRessed (uAA) mAIl

CAss stadadzatSave time and money with our CASS Standardization Service that ensures your direct mail is sent to valid

addresses. CASS™ (Coding Accuracy Support System™) is a stringent certication process developed by the

USPS for evaluating address-matching software products that support the following addressing technologies:

> DPV™ System – validate delivery address

> DSF2 – validate and identify type of delivery address

> SuiteLink – add known secondary (suite) numbers

> And more

All address data processed through Authenticom’s CASS software generates a CASS Summary Report and

USPS Form 3553 to qualify mailings for postage discounts.

delIveR wIth PInPoInt PRecIsIon

gcdGeocoding is the process of nding the geographic coordinates associated with an address. This application

can help map market segmentation, demographics, dispatched services, sales districting, and more.

Authenticom uses address-level geocoding in our software to obtain the most precise results for all

required records.

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ReAch mIllIons of PotentIAl customeRs

nCoAlk® pcA partnership with Authenticom gives you access to the USPS NCOALink database of 160 million records / 48

months of permanent address changes to help:

> Reduce UAA mail (Undeliverable-As-Addressed)

> Provide current address information for matches made to the NCOALink File

> Save time, reduce printing, processing, and postage costs by preventing duplicate mail pieces or re-mailings

after address corrections are received

> Deliver your marketing faster

> Analyze Return Codes to determine deliverability of specic address records

The NCOALink database is updated every 7 days, along with a daily update of the Daily Delete File. The Daily

Delete File contains addresses that still exist in the NCOALink database, but have been marked for deletion. The

Daily Delete File is used to stop addresses from being incorrectly updated.

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stARt the tRAnsActIon PRocess ImmedIAtely

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Conrm and standardize customer identities at the beginning of every

transaction with a single phone number. Our database of over 400

million names and numbers provides the results you need, oftentimes

even if the phone number is unpublished.

exPeRIence betteR ResPonse tImes And conveRsIon RAtes

p Ad ad VadatAuthenticom’s industry-leading Phone Append and Validation

Services provide valid phone data to give sales teams the ability

to respond immediately to inquiries, with condence. The result—

increased conversion rates and higher customer satisfaction levels.

mAke the RIght cAll the fIRst tIme

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A positive reputation in the market place is essential to the growth of

your business. DNC Processing, imperative to brand reputation, is a

service that maintains your compliance with both Federal and State

DNC Laws. We process data against DNC registries (Federal, State,

and Direct Marketing Association lists) to ensure do-not-contact numbers listed have been removed from your data

set.

mAtch youR customeR PRefeRences

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Make the right contact, the right way with a phone-number-type-lookup solution. Identication of landline, wireless,

and PCS device numbers helps you reach your fulllment goals for a profound impact on your bottom line.

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T idt ladAuthenticom’s proprietary phone data set contains over 500 million unique residential and business phone

numbers in North America:

> 270+ million residential numbers

> 120+ million cell phone numbers

> 120+ million business numbers

rt pat, rt nmIn recent tests of over 10,000 records, Authenticom’s data set returned less than 1% questionable or reported bad

numbers.* Our competitor’s returned between 15% and 20% bad numbers because their les are largely compiled

from static white page listings or household records subject to much lower validation standards.

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no seTup ChArges | no proCessing feesMt, fat rat p Ad sct

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geneRAte An RoI of $43.62 foR eveRy $1 sPent1

ema AdReceive new and valid email addresses for records based on

name and address information provided. Authenticom’s

proprietary data set of email addresses are accurately

matched and veried.

> Increase the effectiveness of your application

> Take advantage of a proven marketing channel> Realize higher ROI

ImPRove customeR connectIvIty

ema VadatEmail marketers are constantly challenged with the task of keeping up with changes to email addresses or Internet

Service Providers, and poor data entry in their data sets. Authenticom’s powerful Email Validation Service generates

quality contact lists and improves efciencies.

> Identify which email addresses are deliverable or undeliverable

> Reduce email marketing costs

> Recover valid email addresses

> Improve data quality

> Increase the accuracy of marketing metrics

rv ema AdConrm and standardize customer identities at the beginning of every transaction. Our Reverse Email Append

service is powered by a database of over 750 million records that can return name, address, city, state, and zip

based on a single email address.

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T idt ladMake Authenticom your source for valid email addresses. With Authenticom, you benet from:

> 750+ million unique, opt-in email addresses

> Guaranteed deliverable email addresses

> Free test les available

MATCh rATesofTen eXCeeD 25%

on iniTiAl files2

ptct ip m backtdAuthenticom’s extensive suppression les remove complainers, spam traps, and honeypots to help

you maintain your reputation score and protect your IP Addresses from being blacklisted.

DisCoVer The poTenTiAl smt a tt ad cv ma matc at

1+866.289.3283 toll fee | 1+608.796.1167 teatoal

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Data Services Real Time Batch

CASS Standardization No Yes

NCOA/18 Months No Yes

NCOA/48 Months No Yes

Geocoding No Yes

Reverse Phone Append (RPA) Yes Yes

Do Not Call (DNC) Yes Yes

Phone Type Indicator (PTI) Yes Yes

Phone Append No Yes

Phone Validation No Yes

Email Append No Yes

Email Validation Yes Yes

Preventative Maintenance No Yes

Automotive Valuation Data Yes Yes

VIN Explosion Yes Yes

Atmatdbatc pcThe alternative to our Real-Time Web Services is

Automated-Batch Processing. Our data processing

engine service monitors a set of folders on the

Authenticom Secure FTP Site, with separate locations for

le drop off and le pick up. This service runs validationsto format the le and to ensure the process completes

successfully. During verication, notications will be sent

to you as a way to track the progress of your les. All

orders can also be monitored through the Authenticom

Online Client Portal.

The Authenticom Real-Time Web Service processes

transaction-based queries to return name and address

data based on a phone number. This service utilizes web

and database clustering in an environment that spans

across two collocation facilities to provide the redundancy

necessary for continuous “up-time.”

Our Real-Time Web Service can manage many rooftops

under a single client. However, the Authenticom Real-

Time Web Service works best when the service is

integrated with your DMS or CRM software.

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> AutoAlert®

> Autobase®

> Credit Acceptance

> DealerSocket®

> DealerTrack

> eLead CRM

> Team Velocity

> VinSolutions

T otma b patAuthenticom is the essential source for DMS Integration and Data Enhancement Services that will drive your application’s ROI:

b AacAuthenticom’s innovative data services are driven by market

demand. We know each business requires a unique data solution

where a one size ts all approach is not the appropriate answer.

That’s why we create and customize solutions that match specic

business data complexities of marquee manufacturers and service

companies, including:

pdct DvmtLook for these new services provided by

Authenticom. We manage 100% of product

development and quality-control services in-house.

>

Manufacturers Statement of Origin (MSO) /Manufacturers Certicate of Origin (MCO)

> Privately-held and independent of any DMS or service

provider in the industry

> Unparalleled technological and data assets

> Ability to match any format and schema

> 100% transparent with on-demand reporting

> Fully-automated record delivery

> First-class customer support

> Competitively priced—no DMS Integration fees and

low setup charges

> Provider of industry-leading match rates

Authenticom is strategically headquartered in the Upper Midwest of the United States. Our talent base originates from global

corporations including Ashley Furniture, Harley-Davidson, Ingersoll-Rand, Kaplan, Inc., Logistics Health, and SAP (Business

Objects), world-renowned health systems (Mayo Clinic, Gundersen Lutheran), and nationally-recognized universities.

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www.authenticom.com • 866.289.3283 (toll-free) • 608.796.1167 (international)

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Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions

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Transcript of Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions