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Authentic Leadership

Chet Kaczor, PharmD, MBADirector, Pharmacy Services

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Objectives

1. Identify your core values and determine whether you are intrinsically or extrinsically motivated

2. Utilize specific resources focused on leadership topics for continuing education

- Free-standing pediatric hospital in Columbus, Ohio- 464 on-site beds- 140 off-site beds

- More than 1 million outpatient visits annually

Nationwide Children’s

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Changing Healthcare Landscape

• Conversion from episodic, volume based delivery to coordinated, value based delivery

• Proliferation of Accountable Care Organizations

• Shifting focus to ambulatory care to reduce hospitalizations / readmissions

• Specialty pharmaceuticals for both rare and common chronic diseases

Leaders Needed

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Leaders Needed

• “It will be difficult for the pharmacy department to achieve its full potential as the voice for responsible use of medicines unless it has a strong clinical presence in the hospital’s or health system’s ambulatory care clinics and transitions-of-care program.”

• Generalizable to all pharmacy practice settings

Zellmer WA, ed. Pharmacy forecast 2015-2019. www.ashpfoundation.org/pharmacyforecast

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Leaders Needed

• Growth in services is highly oriented to the ambulatory arena

• Specialty Pharmacy services• Transitions of care services• Population health efforts

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Leadership Defined

• “…leaders will be those who empower others” – Bill Gates

• “Management is doing things right; Leadership is doing the right things” –Peter Drucker

• “Leadership is influence – nothing more, nothing less” – John Maxwell

• Goal-orientation• Inspiration• Empathy• Drive• Optimism• Energy• Honesty• Focus

• Self-awareness• Confidence• Vision• Competence• Accountability• Intelligence• Communication• Positivity

“Important” Leadership Traits

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Authentic Leadership

• No single profile of an ideal leader

• A leader earns trust by being genuine and authentic

• Know who you are

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Authentic Leadership

• Use life events to identify the purpose of your leadership

• Crucible moments in life

• Identify your core values

Understanding Who You Are

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Core Values

• What are your core values? Why?

• Stress testing your values

• Leadership principles – core values in action

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What Motivates You?

Intrinsic Extrinsic

Rewards

Title

Wealth

Pride

Meaning

Curiosity

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Introspection

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Support is Integral

• Family• Mentors• Colleagues

• Affirm, advise, provide honest feedback

Support is Integral

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Balance

• Stress – ever present in leadership. How to manage it?

• Stay grounded, but have courage of conviction

• Make conscious choices

• Enduring success• Inspire others to

step up & lead• Proven through

action, not words• What will your

leadership legacy be?

Empower Others

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Lifelong Learning

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Other Leadership Resources

• ASHP training

• Harvard Business Review

• http://www.inc.com/lead

• Forbes

• The list goes on…

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References1. Zellmer WA, ed. Pharmacy forecast 2015-2019:

strategic planning advice for pharmacy departments in hospitals and health systems, December 2014. Bethesda, MD: Center for Health-System Pharmacy Leadership, ASHP Research and Education Foundation. www.ashpfoundation.org/pharmacyforecast.

2. George B, Sims P, McLean AN, Mayer D. Discovering your authentic leadership. Harvard Business Review. February 2007. www.HBR.org

3. George B, Sims P. True North: discover your authentic leadership. 2007.