Australia - Tourist psychology

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Transcript of Australia - Tourist psychology

Do you know them ???

Overview about AustraliaI

• The only country to

occupy an entire

continent

• The 6th largest country in

the world

• 6 states

• Capital: Canberra

1. Location & territority

2. Climate

• Dry continent

climate

• Northern: tropical

and dry (27oC)

• Southern: temperate

(13oC)

3. Culture & Society

• Population: 22.509890

million (2010)

- Caucasian (94%)

- Asian (2%)

- Indigenous people

(Aboriginal) (1%)

- Other races (3%)

• The happiest country

(OECD)

• Multicultural

• Language: English

• Religion : Christianity

• National Day: Juanary 26th

Currency: AUD

1 AUD = 19000 VND

4. Education

• Develop

• International standards

• Many universities:

reputation, high quality

Top 8 universities in Australia

Name Foundation

Uni. Of Melbourne 1853

Australian National Uni 1946

Sydney Uni 1850

Queensland Uni 1909

Uni of New South Wales 1949

Monash Uni 1958

Uni. Of Adelaide 1874

Uniof Western Australia 1911

Tourism potentalII

1. Natural tourism resources

1.1. Great barrier reef

•Located in the Coral Sea.

•The world's largest coral reef system.

•World Heritage Site in 1981 and the Seven Natural Wonders.

* Can be seen from outer space.

• 30 species of whales, dolphins.

• 1,500 fish species.

• Over 200 species of birds.

• 5,000 species of mollusk.

• climate change, pollution, crown-of-thorns

starfish and fishing

• shipping accidents, oil spills, and tropical

cyclones.

=> the health of this reef system.

• Water warm all year => go diving.

• Sea change color.

• Mon Repos, turtle lay eggs.

1.2. Kangaroo island

-An ideal place for marsupials.

-Many species of dolphins, seals, koala bear, birds,

reptiles.

-A lot of interesting activities:

+ Feeding the pelicans.

+ Seeing the giant cuttlefish, penguins,…

+ Catch sight of big foot kangaroos.

+ Ruffled tail weasel.

1.3. Other landscapes

Greater Blue Moutain Heritage of Tasmania

 2. Human tourism resources

2.1. Sydney Harbour

Sydney Opera House

- A theater- work of structure

and art.

- famous location to perform art.

- Located at Bennelong.

- Image of Australia.

- 1,056 million roofing tiles,

self-cleaning surfaces.

Sydney Harbour Bridge

-Harbor carrying railroad, cars and pedestrians.

-75th Anniversary, March 18, 2007.

-134 meters high (429.6 feet).

2.2. Cuisine and wine of Australia

-Fresh seafood, local fruits, beef,

lamb,…

-Famous dishes: Lamington cake,

Tasmania grill, Kangaroo meat,

barbecue, Bush Tucker, etc.

-Traditional dishes: "Bush Tucker”,

hard to enjoy.

Lamington cake Tasmania

• Australian wine: purity, variety and quality.

• Wine festivals: attract people.

Australians characteristics III

1. A unique blendEstablished traditions - New influences

-Original inhabitants: the Aboriginal, Torres Strait

Islander peoples

-Migrants or descendants of migrants

The Aboriginal and Torres Strait Islander peoples

• Living 40,000 – 60,000

years

• Black skin, curly hair

• Hair system development

• Nose piercings

• Use Bumerang – weapon

-> Religious symbols and traditions of Aboriginal culture

Migrants or their descendants

• From about 200 countries – since 1788

-> Enriched almost aspect of Australian life

2. A typical Australian

• Polite

• Individuality:

- Want to be treated as individuals

- Dislike dependent on others

• Equality

- ‘mate ship’

- ‘fair go’

• Directness, open

• Punctuality

• Tolerance

• Love: Sports: both players, viewer

Nature -> adaptable to new environments

3. Australian tourists

• Humorous

• Solvency relatively high

• Like sea tourism,

ecological, cultural

• Request: tight - quality of

service

Based on stories of battlers, heroes, brave

soldiers.

Culture, habits, customes, taboosIV

1. Culture

Aboriginal heritage.

Religious worship.

National cuisine.

Know as

Abroginies: real Australians.

1.1 Aboriginal heritages

Yabun festival.

South New Wales,

Sydney in January.

The biggest music

event in Australia.

Aboriginal festival

Spirit festival.

Adelaide, South Australia

in February.

Presents vibrant traditional

culture, art, dances.

Great beauty, and culture

significance.

1.2 Religious worship

Australians are

free to have religion

Have no official religion.

Christians accounts for

67% of all Australians.

1.3 National cuisine

Bush TuckerLamington cake

Grill kanguru meat Grill crocodile meat

2. Habits of Australians

Barbecue and party

Australians love sporting Open Australia

3. Customs in Australia.

Meeting and communicating.

Should shake the person’s right hand to your

right hand.

Should use eyes contact.

Shouldn’t ask marital status, age.

Formal.

Get use to say “ Thank you”, “ Sorry”, and “

Excuse me” in order to deal with the other people.

When sneeze “ God bless you”.

Should be on time, Australians respect time.

4. Taboos in Australia.

Shouldn’t ask women about their age, marital

status.

Shouldn’t ask about Australians’financial.

Always ON TIME

=> Working powerful.

Tip for serving V

Do not make any mistakes!

Mr. Bean

Mr. pean

Women always the first!

Do not forget nice

complements to women

first.

Should know more tourists.

Arts

Music

Do not say “of off”

Because:

No exceptions violation of this rule

may result being flung agaist the wall.

Like outdoor style => Providing best services.

“STRINE”

Bring your cossie to the Barbie this arvo.

costume barbecue

Often say opposite nick name

=> Be careful when serving to avoid mistakes.

Thanks for your listening!!! ^^