Aurrum Times Issue 04

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1 A ground-breaking ceremony in late April marked the official start of construction on Aurrum’s latest aged care development, ‘Aurrum Terrigal Drive’ at Erina on the NSW Central Coast. The ceremony was attended by federal, state, local and community dignitaries. The 71-bed development promises to redefine the sector by offering the finest in lifestyle, technology, health, wellness and dining services. Aurrum Terrigal Drive Residents will each enjoy their own private luxury rooms, SMART wiring, landscaped gardens, cinema, an on-site wellness centre with gym, exercise room and day spa, and an on-site hairdresser and café. Also included in the development is a Learning & Development training centre for Aurrum’s approximately 400 staff on the NSW Central Coast. Local builder Stevens Construction and Thrum Architects have been engaged to oversee the design and construction of the residence. The facility, which is due to be completed in April 2017, will be a boon for employment in the area, creating around 150 jobs. Aurrum Chairman David Di Pilla said he is excited about seeing this development come to life. “Aurrum Terrigal Drive will provide much needed care for local Residents, and build further on Aurrum’s outstanding record providing residential aged care services in the region.” Aurrum is one of Australia’s fastest growing aged care providers with approximately 1,000 aged care beds under operation and development across NSW and Victoria. Aurrum is the largest aged care provider on the NSW Central Coast. You can see more photos from the Aurrum Terrigal Drive ground-breaking ceremony and morning tea on page 19. Top marks for Aurrum Kincumber | 3 Celebrating our Centenarians | 18 IN THIS EDITION Our Anzac Day commemorations | 4 4 EDITION Our Aurrum family caring for your family. CONSTRUCTION STARTS ON AURRUM TERRIGAL DRIVE DEVELOPMENT (L-R) Gosford City Council Mayor Lawrie McKinna, Aurrum Chairman David Di Pilla, State Member for Terrigal Adam Crouch MP, and Federal Member for Robertson Lucy Wicks MP at the ground-breaking ceremony

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Transcript of Aurrum Times Issue 04

Page 1: Aurrum Times Issue 04

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A ground-breaking ceremony in late April marked the official start of construction on Aurrum’s latest aged care development, ‘Aurrum Terrigal Drive’ at Erina on the NSW Central Coast.

The ceremony was attended by federal, state, local and community dignitaries.

The 71-bed development promises to redefine the sector by offering the finest in lifestyle, technology, health, wellness and dining services.

Aurrum Terrigal Drive Residents will each enjoy their own private luxury rooms, SMART wiring, landscaped gardens, cinema, an on-site wellness centre with gym, exercise room and day spa, and an on-site hairdresser and café.

Also included in the development is a Learning & Development training centre for Aurrum’s approximately 400 staff on the NSW Central Coast.

Local builder Stevens Construction and Thrum Architects

have been engaged to oversee the design and construction

of the residence.

The facility, which is due to be completed in April 2017, will be a

boon for employment in the area, creating around 150 jobs.

Aurrum Chairman David Di Pilla said he is excited about seeing

this development come to life.

“Aurrum Terrigal Drive will provide much needed care for local

Residents, and build further on Aurrum’s outstanding record

providing residential aged care services in the region.”

Aurrum is one of Australia’s fastest growing aged care

providers with approximately 1,000 aged care beds under operation and development across NSW and Victoria. Aurrum

is the largest aged care provider on the NSW Central Coast.

You can see more photos from the Aurrum Terrigal Drive

ground-breaking ceremony and morning tea on page 19.

Top marks for Aurrum Kincumber | 3 Celebrating our Centenarians | 18

IN THIS EDITION

Our Anzac Day commemorations | 4

4EDITION

Our Aurrum family caring for your family.

CONSTRUCTION STARTS ON AURRUM TERRIGAL DRIVE DEVELOPMENT

(L-R) Gosford City Council Mayor Lawrie McKinna, Aurrum Chairman David Di Pilla, State Member for Terrigal Adam Crouch MP, and Federal Member for Robertson Lucy Wicks MP at the ground-breaking ceremony

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2 E D I T I O N 4

A MESSAGE FROM THE AURRUM CHAIRMAN, DAVID DI PILLA

WELCOME TO EDITION FOUR OF AURRUM TIMES.

This newsletter is designed to keep you up to date on what’s happening across Aurrum.

If you would like to contribute to the newsletter, please email [email protected]

Questions for David?If you have any questions or suggestions about the business, please email David at: [email protected]

All emails will receive a personalised response.

For weekly updates from our residences, please follow us on Facebook (facebook.com/aurrumagedcare).

Our Facebook page will give family and friends and potential residents and their families a glimpse into life at our residences.

PLEASE FOLLOW US ON FACEBOOK

It’s been an exciting time at Aurrum since our last edition. In April, Aurrum celebrated an important milestone with the commencement of construction of our Terrigal Drive facility at Erina on NSW’s Central Coast. Aurrum Terrigal Drive promises to set a new benchmark in aged care by offering the finest in lifestyle, technology, health, wellness and dining services. The home will respond to the increasing demand for residential aged care in the area, and create more than 150 local jobs during construction, as well as a further 100 ongoing jobs when the facility is fully operational.

In this edition, you can read about Aurrum Kincumber’s recent accreditation success – a wonderful achievement. Over the past 22 months, all of our homes have been through accreditation by the Aged Care Standards and Accreditation Agency and have met all 44 required outcomes. The assessors have been very impressed with our homes and the care and attention provided to our Residents. Congratulations to our Kincumber Facility Manager Kathleen Collings and the team for your continued efforts. These results are a fantastic reflection of your hard work and commitment.

On page 10, we include a special feature on our Residents - 102-year-old Eugenie Carydias and 104-year-old Emily Guidice, as well as Aurrum Brunswick residents, Rocco and Rose Alafaci, who recently celebrated their 60th wedding anniversary, and 87-year-old Peter Wyatt. We also get to know four of our exceptional staff and share snapshots from events and activities that have taken place across our residences over the past couple of months.

I hope you enjoy this edition of Aurrum Times.

David Di Pilla

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In May, Aurrum Kincumber (NSW) passed its accreditation, successfully meeting all 44 outcomes.

Accreditation is about ensuring residential aged care homes meet a set of quality standards set by the Aged Care Standards and Accreditation Agency, relating to the care provided to Residents.

Staff and daily operations were under review, and a team of assessors spoke in-depth to a large group of Residents and their families.

Aurrum’s National Quality and Education Manager Caroline Mwania said the assessors were very impressed with the quality of care services provided and the improved ambiance of the home.

“The Assessment report acknowledged the recent improvements to the home and noted that Residents and their families welcomed the recent changes, including the upgrades to resident rooms and courtyard areas.”

She said the assessors were also extremely positive in relation to the care and services provided to Residents.

“The staff were commended for being warm, respectful, and responsive to Residents’ needs, whilst our Management Team was praised for their proactive, open and innovative approach to care delivery,” said Caroline.

The home’s varied and dynamic Lifestyle program was also applauded.

Acting Facility Manager Kathleen Collings said staff were thrilled with the result, which showed an ongoing commitment to quality care.

“Continuous improvement is a constant management focus at Kincumber and this great accreditation result is further evidence that we deliver on all fronts.”

She said the result was a fantastic reflection of commitment and hard work.

“This result is, without doubt, due to the hard work and efforts of all of our staff,” said Kathleen.

Special thanks goes to the Quality Team, comprising Caroline Mwania, Violet Moyo, Leanne McLaughlin and Selina Grant for their excellent support throughout the accreditation process.”

To celebrate the achievement, a special BBQ was organised for staff at the home.

As well as the site audit every three years, aged care residences are subject to unannounced “spot checks” by the Aged Care Standards and Accreditation Agency at any time.

You can see photos of the Aurrum Kincumber renovations on page 18.

TOP MARKS FOR KINCUMBER!

Aurrum Kincumber staff celebrate their fantastic accreditation result.

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4 E D I T I O N 4

Every year, Anzac Day is one of the most meaningful and

memorable events on the calendar for our homes. Many of our

Residents are war veterans, or widows of war veterans, with

personal connections to the day, making the day an important

one to reflect, honour and give thanks.

Many heartfelt stories were shared at an early Anzac Day service at Aurrum Healesville (VIC) in April.

More then 60 Residents, family members and staff joined together to commemorate our Anzacs and remember those who served in all wars, conflicts and peace making operations.

The service, which was hosted by members of the local RSL, took place outside, in the home’s courtyard near the flagpole.

Lifestyle and Wellness Assistant Sylvi Sanders said it was a very moving ceremony.

“It was very special seeing the ex-servicemen proudly wearing their medals for the service. We feel honoured to have such a wonderful group of people, each with their own incredible history, making up our family at Healesville.

Special thanks goes to our official guests, Mr Bob Gannaway, Mr Neil Skinner, Captain Glenn Mitchell and Mr John Stanhope, who played the bugle, for attending and playing a special part in the service.”

COMMEMORATING ANZAC DAY LEST WE FORGET

AURRUM HEALESVILLE

Ex-Servicemen Jack Osborne and Captain Glenn Mitchell.(L-R) Mr Neil Skinner, Resident Neil Eldridge and Captain Glenn Mitchell

It was a beautiful sunny day for the outdoor service.

101-year-old Resident Fred having a laugh with Captain Glenn Mitchell.

A traditional morning tea of lamingtons and Anzac biscuits followed the memorial service.

On Anzac Day, Residents were treated to a delicious BBQ lunch at the residence, followed by a few games of 'Two-Up.'

Captain Glenn Mitchell with Resident John Prior.

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AURRUM KINCUMBER

To commemorate Anzac Day, Aurrum Kincumber (NSW) hosted a traditional service attended by Residents, staff, family members and honoured guests.

The service was held at the home and conducted by President of Davistown RSL Sub Branch, Mr Paul Osborn, and Committee Member, Mr Don Blackmore.

Two Residents were involved in the ceremony - Ramon Lewis read a poem and Michael Reinhard led ‘The Lord’s Prayer’.

Residents also created poppies and other commemorative items, which were on display for everyone to see during the service.

Lifestyle and Wellness Team Leader Julie Renshaw said the Residents were delighted they could contribute and attend a service at the home.

“Anzac Day is always a special time for the Residents of Kincumber, particularly for those who are returned service men and women, or war widows. The service was very moving and the poppies were a gorgeous addition to the room.”

Well done to all staff for organising such a special day.

Residents follow the service thoughtfully.

Davistown RSL Sub Branch Committee Member Mr Don Blackmore delivers an address during the service.

Davistown RSL Sub Branch President Mr Paul Osborn leads the service. Resident Ramon Lewis reads a poem during the service.

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6 E D I T I O N 4

Residents at Aurrum Brunswick (VIC) commemorated Anzac day in a particularly Australian way – with a barbecue, followed by some lively entertainment.

They enjoyed sausages, lamb chops, beef patties and a selection of delicious salads, followed by fruit jelly cups with ice cream or cream for dessert.

After lunch, multi-talented entertainer Margaret Dennis got everyone into the spirit by singing Anzac wartime songs and performing a few tap-dances.

Lifestyle and Wellness Assistant Debora Kirkilis said it was a wonderful day.

“It was lovely to mark the day, and the Residents were so impressed with Margaret. She was absolutely brilliant!”

Thank you to everyone who made the day one to remember for our Residents.

AURRUM BRUNSWICK

Residents enjoy some delicious BBQ treats outside.

A Chef cooks up a delicious BBQ feast for Residents.Margaret entertains Residents in Anzac appropriate naval attire.

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AURRUM RESERVOIRIn April, around 60 Aurrum Reservoir (VIC) Residents honoured the fallen in a very moving Anzac Day service at the home.

Reservoir RSL President Graham Hibbert hosted the service, which was held in one of the home’s dining rooms.

Following the service, everyone proceeded outside to the courtyard where a flag raising ceremony took place.

Hugely talented local entertainer Marion Ray then treated Residents to a special performance, singing some well-known war songs from the 30’s and 40’s.

Residents had a wonderful time dancing, singing and clapping along to the music.

Lifestyle and Wellness Assistant Georgia Georgitsas said Anzac Day is always special at Reservoir.

“Many of our Residents are past veterans, or war widows, so commemorating Anzac Day is important as it gives Residents the opportunity to talk about their experiences with war and share them with others.”

Reservoir RSL President Graham Hibbert conducts the service.

A Resident enjoys a dance with a Carer.

Marion Key entertains Residents in her naval uniform.

In April, Aurrum Erina (NSW) Residents were tasked with creating poppies for a special installation at the Terrigal Skillion on the Central Coast.

More than 60,000 poppies were made by members of the local community to create the display, which spelled out the word Anzac.

In the lead up to Anzac Day, Residents enjoyed a visit to the Skillion to see the installation.

Lifestyle and Wellness Team Leader Linda Segrott said it was wonderful that Residents could be involved in the project.

AURRUM ERINA

ANZAC Day Poppy Project, Terrigal

“Residents were so impressed with the spectacular sea of red poppies near the waterfront, and the weather was perfect for our outing.”

On Anzac day, representatives from the local RSL club hosted a special memorial ceremony for Erina Residents and their loved ones at the home.

A number of Residents were involved in the service and assisted on the day.

Following the ceremony, everyone enjoyed a delicious high tea.

Watch Video: Poppy Project ANZAC Day Terrigal (https://youtu.be/x3npKN917Fc)

Erina Residents listen attentively during the service.

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8 E D I T I O N 4

MAKING THE MOST OF LIFE

87-year-old Aurrum Brunswick (VIC) Resident Peter Wyatt looks back on a full life packed with adventures, challenges and love.

I was born in Perth in 1929, and was one of three daughters.

When I was 19 years old, my mother travelled to London to visit family. Although reluctant at first, I eventually agreed to go along to please her.

While in London, I fell in love with the city and within a short time, found work that I enjoyed, and an apartment to lease in the Boltons, with a friendly housemate.

I eventually mustered up the courage to tell my mother my plans to stay, and needless to say, she was furious. My father on the other hand, gave me his blessing and encouraged me to pursue this ‘once in a lifetime opportunity.’ Although my father’s consent irritated my mother, the decision was made and I stayed.

While in London, I worked as a Personal Assistant at a well-known advertising agency called ‘Mather Crowther.’ I had previously studied short hand typing, accounting and English at College so felt that this job was a perfect fit for me.

I lived and worked in London for three years until my father became ill, and I returned to Melbourne.

I originally intended to stay for only a short time, but after my father passed away, I decided it was best to stay in Melbourne to support my mother.

It was during this time that I got my big break and was approached by the Managing Director of Vogue to work at the magazine.

I declined the offer at first, as I was keen to return to London, and continue my editing work for Readers Digest magazine. I managed to convince many of my friends to apply for the position, but the Managing Director declined their applications and continued to pursue me for the role. Eventually a tempting

salary was offered and I took the job, becoming Advertising Manager of Vogue magazine.

I initially worked on my own for six months. When I started, I was responsible for finding a space for the magazine’s Melbourne office. Fortunately it didn’t take long before I found a suitable two story building on Collins Street to rent.

My days were always varied and would consist of searching for fashion houses in Flinders Lane and looking for suitable colours, garments and accessories for photo shoots. In the afternoon, I would go back to the agency quarters to work on fashion articles for the magazine.

I was also asked to model garments for Myer, and occasionally, much to my embarrassment, people would recognise me, and ask for my autograph!

A year later, another staff member was employed to assist me and then the team eventually grew to three.

I stayed with Vogue for many years. I tried to resign three times, over disagreements with my Manager but they always pleaded with me to return.

Eventually I met my future husband, Rupert and we fell in love. After some time, we decided to move to France to live, and I formally resigned from Vogue.

We lived in France for two years, as we were keen to live in another country and experience the culture. We lived in a gorgeous house that we loved, travelled extensively and had an amazing time doing so.

Eventually we moved back to Australia and it was then that Rupert retired.

A couple of years later, Rupert, who was somewhat older than me, passed away leaving me on my own with just my dog, Benji, as company.

After Rupert’s passing, I would regularly go on day trips with Benji. However when he passed away, I decided it was time to move to Aurrum Brunswick.

Aurrrum Brunswick has allowed me to maintain my independence and also make new friends. I keep myself busy reading newspapers, watching television, writing and receiving emails on my iPad, doing artwork colouring and getting to know other Residents and their visitors.

Brunswick Resident Peter Wyatt

Photos of Peter modelling for Vogue magazine.

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ROCCO AND ROSE ALAFACI CELEBRATE 60 HAPPY YEARS

For Rocco and Rose, who celebrated their 60th wedding anniversary on the 1st of April, hard work, commitment and dedication have been the keys to their happiness throughout the years.

Rocco Alafaci was born in 1931 in Stanthorpe, Queensland. His father, Domenico, was a cane-cutter and life was challenging on the fly-ridden cane fields, so he and his wife, Angela, decided to move to Sydney, where Rocco grew up.

Rocco was 16 years old when his mother became ill with motor neurone disease, and despite the best care, she passed away. It was his mother’s illness, which later inspired Rocco to study pharmacy at university.

When Rocco was a teenager, he started his own band with a group of friends. It wasn’t long before the band became very popular, performing Jazz, Waltz and Italian music at various functions across Sydney.

After graduating from university, Rocco worked in a pharmacy, which proved to be challenging as his boss was often intoxicated and would sometimes go missing for days. In his absence, Rocco had to run the pharmacy on his own, which was a huge learning curve for him.

Rose and Rocco met in 1954 when Rose was visiting Sydney with mutual friends. At the time, Rose was running her own pharmacy back in Melbourne, which was a real achievement for a young single Italian woman at the time. It was their common interest in medicine that led to a courtship, during which Rocco would regularly fly to Melbourne from Sydney to visit Rose.

They married two years later, and moved into their first home soon after - which just so happened to be located above a pharmacy! This was their home for many years while they ran their pharmacy and raised their young family. The couple

moved into a larger home in Brunswick to accommodate their growing family ten years later.

Rocco and Rose worked together every day for 37 years, and continued to run their family pharmacy until the day they retired in 1991.

It wasn’t until the 1980’s, that the couple took their first holiday to New Zealand, Europe and China. Rose said travelling after twenty years of marriage was a special highlight for the couple.

In 2015, Rocco’s health deteriorated and the decision was made for Rocco and Rose to move to Aurrum Brunswick.

The Alafaci’s have three children, Dominic, Marie and Annette, as well as five grandchildren – four girls and one boy aged between 13 and 26.

Rocco said, “Having our three children and watching them grow into successful adults has brought us great joy over the years.”

Although Rose and Rocco did request no fuss for their anniversary, the Brunswick lifestyle team organised a special surprise 60th wedding anniversary cake complete with balloons for the couple.

60 years of marriage and still going strong.

Rose and Rocco on their wedding day.

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10 E D I T I O N 4

Emily Frances Guidice was born on Christmas Day in 1911. Of her childhood, she remembers growing up in the bush, with her two brothers and four sisters. She was very proud of her father, who was conscientious and intelligent, and worked on the railway.

One of Emily’s biggest achievements was completing her Nursing Certificate at St George Hospital in Sydney. She then completed four years of war service in Darwin.

Emily was also a gifted pianist who studied at the Sydney Conservatorium, and later taught.

Emily was married to William (Bill) Guidice for fifty years and they had a very happy life together. Bill was a returned soldier and carried several war conditions, which caused him to be confined to a wheelchair. Emily nursed him at home right up until he passed away.

Emily was born with a lovely sense of humour and a wonderful smile. She was also endowed with a very strong constitution, and was only hospitalised for the first time at aged 85, after suffering an asthma attack.

CELEBRATING 100 YEARS AND BEYONDLearning from the experiences of centenarians

Emily Guidice

Following another asthma attack in 1997, Emily’s family persuaded her to sell her home at West Pymble and move to the NSW Central Coast. There she had a wonderful supportive family who gave her plenty of love and laughs.

Emily was fortunate to go on several holidays with her family to various resorts in different towns. She went on two cruises – one to the Pacific Islands and another on the Pacific Jewel around New Zealand.

On the New Zealand cruise, Emily was the oldest person ever to sail with the P&O. The company made the most of it, and her photo was in all the newspapers. They even came to the house to photograph her.

On board the cruise ship, Emily was treated like royalty – she had meals with the Captain in his cabin, and was even allowed to steer the boat. She was greatly spoiled by those who would fight to wheel her around the decks.

At 104, life is not as good as it once was but despite a few falls, Emily is still fighting and loves to see her family when they visit.

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In April, Aurrum Erina (NSW) Resident Eugenie Carydias celebrated her 102nd birthday surrounded by friends and family.

Eugenie was born in Alexandria, Egypt on the 15th April 1914, to Greek parents. She worked as a dressmaker with her two sisters until her marriage to her teenage sweetheart Constantine in 1941.

Eugenie and Constantine moved to Australia in 1962, with their only daughter Therese.

Eugenie’s family was very musical and although she played the violin, ‘movement’ was Eugenie’s great love throughout her life. She walked for miles, swam, danced, skated, cycled, and also took up physical culture and ballet.

At the ripe age of 50, Eugenie went to college to learn English, before working as a machinist.

When Constantine passed away in 1982, Eugenie devoted herself to helping raise her beloved grandsons. She still maintained her exercise routine, and took part in her daughter’s aerobics and aqua aerobics classes (even inspiring Therese to take-up the sport professionally!)

Eugenie joined Aurrum Erina five years ago. She still enjoys music therapy, singing, exercises and can still move those arms and sway to the music with a smile!

CELEBRATING 100 YEARS AND BEYONDLearning from the experiences of centenarians

STILL FIT AS A FIDDLE AT 102From Egypt to Erina, it’s been a wonderful life

Eugenie and her family on her 102nd birthday.

Emily on a cruise with the Captain of the ship.

When questioned about the secret behind her longevity, her answer is always the same – “No children and I never smoked or drank.”

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12 E D I T I O N 4

MEETING THE TEAM

What is your role and what are you responsible for?As an Assistant Nurse, I am responsible for providing personal care and medicating our Residents. I have also worked in Quality Assurance and staff training.

What advice would you give someone hoping to work in aged care?Get in and go for it! It’s one of the most challenging but rewarding roles you’ll ever do. Our Residents don’t live in our workplace; we work in their home.

What drew you to work in aged care?Prior to Aurrum I worked in a Business Marketing and Personal Assistant role, which was very competitive, and went against my personal beliefs. So I decided to follow my passion and start my nursing studies and I’m now working and studying full time.

What is the favourite part about working for Aurrum?I love that I’m able to make a difference to Residents’ lives and they are always very appreciative of what I do. I also work with an awesome team of nurses.

How do you relax?In my spare time, I enjoy catching up with family and friends. I also like spending time outdoors in the fresh air - a nice bushwalk is always relaxing.

What did you want to be growing up?I have worked in many different industries but as a child I envisioned myself growing up to be a Zoo Keeper or doing something with animals. After completing my certificate two in Animal Studies, I realised it wasn’t for me.

People would be surprised if they knew?At the age of 12, when I was in primary school, I was selected to represent my school in the NSW Lawn Bowls Championships. From memory I was quite good until I hit the Jack during finals. I was determined to show that Lawn Bowls is not just a game for the oldies!

In this edition, we shine the spotlight on four staff

members – Assistant in Nursing Tonielle Robson

from Aurrum Erina (NSW), Reception Officer Kylie

Fountain from Aurrum Reservoir (VIC); Maintenance

What is your role and what are you responsible for?My role is to provide administration support to staff, Residents and their families. This includes reception duties, maintaining our online education program that holds all our policies, procedures and forms, as well as updating HR files and supporting the Client Services Manager with Resident admissions.

What advice would you have for someone hoping to work in Aged Care? Working in aged care is extremely fulfilling and rewarding. It is a privilege to be in a position where you can make a difference to someone’s day.

What drew you to work in aged care?I actually fell into working in aged care, however within my first week I knew that this was the industry I was destined to be in, like my calling if you will.

What is your proudest moment at Aurrum?I feel proud every day to work for an amazing organisation that has such a wonderful philosophy of care and excellent values. I am also proud of the team I work with and love seeing the smiles on Residents’ faces every day.

How do you relax?I like to sit down after a long day and catch up on all my favourite television shows - I love a bit of trashy TV!

What did you want to be when growing up?I went through phases of wanting to be a Marine Biologist or a Child Psychologist.

People would be surprised if they knew?Many things…I have aboriginal heritage; I am a qualified hairdresser (but chose a career in aged care instead); I am a huge Harry Potter Fan; I spent the first five years of my life travelling around Australia in a truck with my parents and being a part of a flash mob is on my bucket list!

Tonielle RobsonAssistant NurseAurrum Erina, NSW

Kylie FountainFacility Administration & Reception Officer Aurrum Reservoir, VIC

MEETING THE TEAM

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MEETING THE TEAM

What is your role and what are you responsible for?I am responsible for maintaining Aurrum Brunswick and Aurrum Reservoir’s equipment and facilities. I also oversee and fulfil a full preventative maintenance schedule that encompasses building, equipment, and Resident rooms.

What advice would you have for someone hoping to work in Aged Care? It’s a lot of hard work, but everyday brings something new and it can be very rewarding.

What drew you to work in aged care?After 35 years in a corporate role, I wanted a hands-on position that enabled me to learn new skills whilst hopefully making a difference to people’s lives. The opportunity to listen to Residents’ life experiences and stories is also pretty special.

What is your proudest moment at Aurrum?No single event, but the positive feedback and thanks I receive from Residents for keeping their environment comfortable and functioning makes me feel good about my work.

How do you relax?I spend a lot of time on the Murray River, water skiing and water ski racing. I have spent the last thirty summers holidaying there! I’ve also been building a replica Ford GT40 kit car for the last 10 years so that has kept me pretty busy.

What did you want to be when you were younger?Something in the automotive industry, as at the time, cars were my life. When I was studying, I got a position with Holden as a Trainee Draughtsman and worked for them for 35 years...

People would be surprised if they knew:Probably a lot of things! Professionally, when I left Holden, I was a Vehicle Architecture Manager for Monaro, VE Commodore, Chevrolet Camaro and many well-known concept cars like Efijy.

What is your role and what are you responsible for?My role is to ensure all our employees have the training and support they need to grow, develop and succeed at Aurrum. I also am responsible for ensuring that good policies, procedures and processes are in place so that Aurrum employees can achieve their goals and deliver clinical care excellence for our Residents.

What advice would you give someone hoping to work in aged care?It is the most amazing industry to work in. We partner with people who have contributed so much to the world we live in. It’s very a satisfying and growing industry.

What drew you to work in aged care?I love being able to make a difference to people’s lives. When you go home after a days’ work, it’s hugely rewarding to know that you have done your best for someone who really appreciates it.

What is the favourite part about working for Aurrum?Aurrum brings a new standard of care to the aged care industry in Australia. I have really enjoyed meeting some of our extraordinary people as I have visited our care homes. It is a very exciting company to be a part of.

How do you relax?My husband Dimitri and I take long walks on the weekend with our dog Dijon… yes, he is mustard in colour!

What did you want to be growing up?After doing work experience in a chemist, I really wanted to be a pharmacist, but I kept failing my chemistry classes, so that didn’t work out. I’m now doing something that I really love.

People would be surprised if they knew?I have an obsession with trying to learn how to speak Italian. Last year, I enrolled in a class to finally start learning.

Rick MartinMaintenance OfficerAurrum Brunswick and Aurrum Reservoir, VIC

Angy DinevskaHuman Resources DirectorSydney, NSW

MEETING THE TEAM

Officer for Aurrum Brunswick and Aurrum

Reservoir (VIC) Rick Martin, and new Human

Resources Director Angy Dinevska from

Sydney (NSW).

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14 E D I T I O N 4

OUR VOLUNTEERSIn this edition, we profile retired teacher Steve Campbell, who was volunteered at Aurrum Erina (NSW) for the past three years.

When did you start volunteering at Aurrum Erina?

In 2013, I started volunteering at Aurrum Erina in a small way, as part of a group from Impact Church. We served morning tea to a coach load of Residents that visited the Impact Centre once a month. The Impact Centre is a building that has been built by the church as a means to serve the community.

We held our first morning tea for Residents at the Centre in 2013. Residents enjoyed socialising, playing games and listening to some form of entertainment, before returning back to Erina for lunch. Due to its success, these morning teas have continued and we now hold morning teas at the Church on the fourth Wednesday of each month, with approximately 12-16 Residents coming from Aurrum Erina and Kincumber. Occasionally we also visit Aurrum Erina for morning tea.

Over time we have developed a great team that is involved in volunteering at Aurrum Erina. Each year at Christmas time, members of our Church personally visit Residents at the home to give gifts, which are purchased by members of the congregation. We have also assisted in a Christmas Carols evening at the home, and a member of our team spoke at last year’s Remembrance service. One of our team members most recently started a fortnightly choir/singing group at the home, and every year, my wife designs hand-made birthday cards for each Resident.

Have you developed any special friendships whilst visiting the Residents?

I have met so many different people from all walks of life, with so many interesting lives and stories to share. I have met a very ‘young and inspiring' 101 year old lady, still reading, doing puzzles and going out to meals with her lovely family.

As well as the designer of an Australian yacht that raced in the America's Cup, a Jewish holocaust survivor, another fellow who escaped Hungary just before communism took over, and a famous rugby league player to name just a few. There are far too many great stories to share of them all.

I have also made some great friends. Ray McKenzie, who helps with men’s group, is a very dear friend and we get on really well (despite the fact he follows Souths and I follow Parramatta!)

What have you learnt from volunteering at an aged care home?

I greatly respect Aurrum staff and I love to observe the warm rapport and interaction between them and the Residents.

Like all of us, the Residents’ need to know that they are loved, cared for, respected and valued.

Every Resident has lived a full and rich life and has much to tell and teach us. It is important for Residents’ to be reminded that they have been great contributors to society and that they are still highly valuable to each of us.

The Residents are always very appreciative of everything that is done for them. Some have families that care for them and are still involved, but others are not as fortunate. A friendly smile or a simple 'hello' can make all the difference to a resident's day!

What activities do you enjoy most?

I enjoy reading to Residents, helping them with puzzles and getting to know them and their life stories. In my men’s group, we have a great time playing dominoes, cards and other games and enjoy having a few laughs together!

Erina Residents’ Ross Thompson and Ray McKenzie, with volunteer Steve Campbell (centre).

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Why do you think people should volunteer at an aged care home?

It is a privilege and a blessing to serve as a volunteer. It has been written that it 'is better to give than to receive' and I believe that I have received so much more by giving up some weekly time to help at Aurrum Erina.

I would encourage everyone to give volunteering a go. There are so many benefits – you can make new friends; learn new and different skill sets; increase your self-confidence and it will give you a deeper sense of purpose and value as you’ll be giving back to your community. But most importantly, you can have fun and laugh a lot!

VOLUNTEERING

Steve has a laugh with Erina’s Men’s Group, which meets weekly.

Great friends – Steve Campbell and Ray McKenzie.

On the fourth Wednesday of every month, Residents from Aurrum Erina and Kincumber enjoy morning tea, activities, games and entertainment at the Impact Centre.

Aurrum values the positive difference that volunteers make to the lives of our Residents and staff.

By becoming a volunteer, you’ll be making a valuable contribution to society, but you may also be surprised at how much you’ll receive in return. Many Aurrum volunteers have gained a sense of achievement, lasting memories and positive connections within our caring communities.

For more information on becoming a volunteer at Aurrum, please contact your nearest Aurrum residence.

Our Aurrum family caring for your family.

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16 E D I T I O N 4

ACCESSIBILITY, CHOICE AND VARIETY“Home style, nutritious, comfort food, prepared fresh in our Homes”

AURRUM NUTRITION

Accessibility, choice and variety - three words that are a catchphrase for Aurrum’s Planetree values in respect to Resident-centred care.Aurrum menus are a prime example of these values – options and choices are layered throughout each day’s menu to provide flexibility to accommodate Resident’s personal preferences.

Aurrum’s Clinical Dietitian Melissa Ruffa said Aurrum’s home-style menus are based on a four week cycle to provide plenty of variety and reviewed every six months to allow for seasonal variations and availability of fresh produce.

Melissa said, “Our goal is to create exciting seasonal menus that revolve around fresh local produce and are both healthy and delicious.

We also make every effort to accommodate all dietary requirements, both of a personal and clinical nature, of which there can be considerable variance, by offering suitable alternatives at every meal and mid-meal,” Melissa added.

At Aurrum we recognise and embrace the social importance of eating and encourage family and friends to join Residents for meals as often as possible.

Our dining areas are socially interactive but if you prefer, our staff can arrange a private setting.

Quality crockery, glassware, cutlery and napery add the final touches to a quality dining experience for our Residents.

On page 17 is an outline of one of our menus.

All menus include a large selection of fresh fruit with morning and afternoon tea, as well as a side of salad or vegetables with a hot lunch as the main meal of the day, with dinner being a slightly lighter option if Residents choose.

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AURRUM NUTRITION

BREAKFAST A Continental breakfast is served daily with a hearty cooked breakfast offered three times a week.

Residents can choose from a selection of breakfast options including: assorted cereals and hi fibre options, porridge, choice of juices, yoghurt, and fruit as well as an assortment of fresh bakery items including hi fibre white, wholemeal and rye breads, crumpets, and raisin toast, plus coffee or tea.

DINNERThe evening meal comprises a homemade seasonal soup with a bread roll for entree, followed by a choice of two hot meal options and dessert. A sandwich or salad is also available in place of an evening meal.

The evening meal is designed with greater flexibility to meet all Residents’ needs as many Residents like something lighter in the evening and options can be combined depending on the Residents’ individual needs (e.g. soup and dessert, or soup and sandwiches and dessert, or soup and a hot meal etc.)

The main menu has been developed to be suitable for our elderly diabetic residents and texture-modified diets are prepared using the main menu dishes. If there is no suitable item on the menu (e.g. for residents requiring low potassium and gluten-free diets), these diets can be catered for on an individual basis.

MORNING TEA, AFTERNOON TEA AND SUPPERResidents are spoilt for choice with a variety of freshly made baked items, biscuits and crackers, as well as a high energy and protein option such as cheese and biscuits and milkshakes for those who might need some support with their oral intake; fresh fruit as a healthy option, jelly for our Residents who struggle with fluid intakes and a suitable nutritious alternative for our Residents who require texture modified diets.

LUNCHResidents can choose from two hot menu items and a dessert or fresh fruit and/or ice cream, along with water, choice of juices and cordial. The meal is followed by a hot beverage service.

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18 E D I T I O N 4

INVESTING IN OUR RESIDENCES

AURRUM KINCUMBER REFURBISHMENT

Aurrum Kincumber (NSW) has been stylishly renovated.

Both courtyards have been substantially upgraded with residents now enjoying landscaped gardens, new sitting areas and a new BBQ.

As part of a significant refurbishment of Aurrum Wyoming (NSW), all common areas (including lounge, dining and sitting rooms) have been updated to enhance Residents’ quality of life.

AURRUM WYOMING REFURBISHMENT IS NEAR COMPLETION

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INVESTING IN OUR RESIDENCES

On Friday 22 April, federal, state, local and community dignitaries attended a formal ground-turning ceremony to mark the official start of construction on Aurrum’s latest aged care development ‘Aurrum Terrigal Drive' at Erina on the NSW Central Coast.

Aurrum Plenty (VIC) is noticeably taking shape.

The 120-bed residence, which is expected to be complete in 2017, will offer low, high and dementia specific care.

DEVELOPMENT UPDATE

AURRUM TERRIGAL DRIVE GROUND-BREAKING CEREMONY AND MORNING TEA

AURRUM PLENTY

1

4 5

6

7 8

2 3

Photos:

1. Aurrum Chairman David Di Pilla delivers

an address alongside Federal Member for

Robertson MP Lucy Wicks, State Member for

Terrigal MP Adam Crouch and Gosford City

Council CEO Paul Anderson.

2. Federal Member for Robertson MP Lucy Wicks.

3. Gosford City Council Mayor Lawrie McKinna.

4. National Quality and Education Manager

Caroline Mwania and Aged Care Quality Agency

State Director Tracey Clerke.

5. Erina Facility Manager Michelle Bottle,

Lifestyle and Wellness Manager Jane Wright, and

Care Manager Alyson Lines.

6. Aurrum Chief Operating Officer Tze-wei

Chong chats with guests at the morning tea

following the ceremony.

7 & 8. Construction has started on our Terrigal

Drive facility in Erina, NSW.

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20 E D I T I O N 4

LEISURE & LIFESTYLE

Aurrum Healesville (VIC) was recently treated to a special performance by the Bilton Irish Dancing Academy.

The dancers, all girls, ranging in age from eight to seventeen, performed traditional Irish dances to Residents and their loved ones.

Healesville’s Lifestyle and Wellness Team Leader Sylvi Sanders said everyone loved watching the dancers bounce and kick up their heels to the lively Irish music.

“It was a wonderful show. Everyone was so impressed with their quick feet, jigs and reels. It was fantastic and definitely got everyone into the spirit of St. Patrick’s Day!”

YOUNG IRISH DANCERS ENTERTAIN HEALESVILLE RESIDENTS FOR ST. PATRICK’S DAY

Photographs:

Young dancers from the Bilton Irish Dancing Academy entertain Residents.

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LEISURE & LIFESTYLE

MOTHERS’ DAY CELEBRATIONS AT AURRUM WYOMING Aurrum Wyoming (NSW) hosted a lovely Mother’s Day high tea at the home for Residents and their loved ones.

Everyone enjoyed a delicious selection of petit cakes, freshly baked scones, and savoury finger sandwiches.

Lifestyle Coordinator Jan Stinson decorated the tables and gifted everyone chocolates, and all ladies were presented with a beautiful scarf to mark the occasion.

Facility Manager Mary O’Neil said, “It was a lovely day and everyone enjoyed themselves immensely.”

AURRUM ERINA LADIES LUNCHEON Aurrum Erina (NSW) Residents had a lovely time at the recent Ladies Luncheon.

The monthly event provides the perfect opportunity for Residents to come together, share stories and enjoy some delicious fare.

Erina Residents enjoy a Ladies Luncheon in the garden.

Les Chandler, Leila Bush and Heather Smith with Lifestyle Coordinator Jan Stinson.

Heather Smith with her family and Joyce Monin with her daughter.

Grace Gill and her family and Gisela with her grandchildren.

Resident Gisela and her grandchildren.

Residents enjoyed a delicious selection of sweet and savoury delights.

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22 E D I T I O N 4

LEISURE & LIFESTYLE

‘NOODLE BALL’ AT AURRUM KINCUMBER IS A HIT!

Aurrum Kincumber (NSW) Residents love participating in

‘Noodle Ball,’ one of the home’s active exercise activities.

The activity encourages physical movement, enhances

wellbeing, and builds confidence in Residents as everyone can

participate, regardless of their cognitive or physical abilities.

Residents play Noodle Ball sitting in a circle. Most Residents

have a noodle, although some Residents who cannot hold a

noodle are encouraged to use their hands, feet or even their

head to strike the balls.

Inflatable balls are thrown into the circle for Residents to strike with their noodles, hands or feet – the object being to keep the ball/s moving. As the action builds, more balls are thrown into the circle, creating a frenzy of activity by all Residents trying to strike the balls as they move within the circle.

Lifestyle and Wellness Team Leader Julie Renshaw said the activity is very popular among Residents.

“Residents love that it doesn’t feel like exercise as they are having so much fun. And not surprisingly, it can get very competitive!”

The sport of Bocce has been hugely popular with Residents at Aurrum Brunswick (VIC).

It’s a game that requires strategy and a good aim. It’s also a relatively easy game to play, and nearly anyone, regardless of age, gender or athletic ability, can participate.

The Brunswick bocce group, which meets at least four times a week, takes the competition very seriously, with a trophy being awarded to the overall winner at the end of each week.

Bocce is also a great way for Residents to meet new people at the home.

Residents enjoy a game of ‘Noodle Ball’ on the veranda at Aurrum Kincumber.

Brunswick Residents enjoy a game of Bocce.

FOR THE LOVE OF BOCCE

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LEISURE & LIFESTYLE

AURRUM KINCUMBER RESIDENTS ENJOY A SURPRISE VISIT FROM ELVIS PRESLEY

‘ARMCHAIR TRAVEL’ A UNIQUE SENSORY EXPERIENCE FOR RESIDENTS

‘Armchair Travel’ is one of Aurrum Kincumber’s (NSW) more popular activities.

Lifestyle and Wellness Team Leader Julie Renshaw said the activity takes residents to faraway places from the comfort of their armchairs.

“It involves reading books or downloaded factsheets for interesting information about a chosen destination. Sometimes we also watch documentaries or look through images.

Residents are then encouraged to talk about what they have found throughout the ‘travel’, and then participate in a ‘discovery activity’ such as sand sculpturing, arts & craft or food tasting.”

She said the activity has many benefits.

“Armchair Travel enables some Residents to reminisce in a positive way about somewhere they may have previously visited. It can also divert their attention from their immediate concerns, ailments, confusion or worries and provide an adventure that they can embark on from the comfort of their chair,” said Julie.

The activity is held at Kincumber every Friday and a new destination is chosen each week.

In April, Residents travelled to ‘Mongolia.’

Julie said Residents had a wonderful time learning about the country’s colourful history.

“Residents loved searching for the legendary ‘Genghis Khan’ and discovering some ancient artefacts along the way. They then recreated, using kinetic sand, some of the artefacts that they discovered and observed in the tomb. Not only was the activity enlightening for Residents, but it was also great fun!”

Kincumber Residents take part in an Armchair Travel activity.

In April, Aurrum Kincumber (NSW) Residents were lucky enough to receive two visits from the one and only Elvis Presley.

Residents loved being entertained by the superstar and enjoyed singing along to some of his favourite hit songs.

Much to their delight, some lucky ladies even got a kiss from Elvis before he left the building!

Well done to the Lifestyle Team for organising such a special visit for our Residents.

Elvis delights Kincumber Residents.

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24 E D I T I O N 4

LEISURE & LIFESTYLE

UNLOCKING CREATIVITY AND CONFIDENCE THROUGH THE ARTS

Art therapist Nicole Donegan is using art to enrich the lives of Residents at Aurrum Healesville and Brunswick (VIC).

The classes focus on helping Residents express their creativity with stencil, collage and painting.

Lifestyle and Wellness Manager Jane Wright said Residents have been enjoying unlocking their creative talents during their fortnightly art therapy classes.

“It’s not surprising that Residents really look forward to the classes.

Often when Residents first come to the program they haven’t done any art before, so exploring a new skill, fine tuning it and then displaying their work, really gives them a high degree of self-confidence.”

Aurrum Reservoir and Brunswick Residents enjoy getting creative at art therapy classes.

Some beautiful artwork by our very talented Reservoir and Brunswick Residents.

At the end of March, Aurrum Reservoir (VIC) hosted a Mini Grand Prix race inside the residence.

Residents, staff and visitors had a wonderful time racing the mini Ferrari’s down the indoor track, and not surprisingly, there was plenty of competition, laughter and smiles!

Residents look on as the mini Ferrari’s are raced down the indoor track.

AURRUM GRAND PRIX AT RESERVOIR

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LEISURE & LIFESTYLE

ANIMAL THERAPY AT AURRUM

Lennie delights Aurrum Erina ResidentsIn May, Aurrum Erina (NSW) Residents received a surprise visit from Lenny, a prize-winning Clydesdale horse.

Lenny had a wonderful time wondering around the home, meeting Residents.

One delighted Resident said, “He was absolutely lovely and incredibly gentle and affectionate. We fed him carrots and apples, and I loved staring into his beautiful big brown eyes. They were mesmerising.”

Well done to all staff who organised this fabulous experience for our Residents.

An enchanted Resident meets Lenny.

Aurrum Healesville Residents enjoy farm visitAurrum Healesville (VIC) Residents from the Memory Support Unit recently enjoyed a wonderful bus outing to a local farm owned by one of their Carers.

Residents loved meeting and spending quality time with the animals, which included horses, pigs, dogs and a cat.

The Residents were then treated to a delicious picnic lunch under the pergola before heading off on a scenic route back home.

Lifestyle Assistant Sylvi Sanders said, “Many of the Residents at Aurrum Healesville have grown up or lived in a similar environment and these kind of experiences are proving to be very beneficial, and a lot of fun.”

Residents enjoy meeting the farm animals.

Miniature donkeys bring smiles to Healesville Residents Some miniature donkeys recently visited Residents at Aurrum Healesville (VIC).

The donkeys are brought in occasionally for a bit of Resident 'donkey therapy.'

'Louie' and 'Rafael' are incredibly placid and affectionate, and love nothing more than a cuddle by whoever is willing.

Lifestyle and Wellness Coordinator Sylvi Sanders said the farm visit really brightened up everyone’s day.

“The therapeutic value of animals is undeniable. Some of our Residents owned animals before they moved here, so Louie and Rafael really give them a wonderful sense of continuity and comfort.”

Donald meets Rafael.

Eva has a cuddle with Rafael John meets Louie

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26 E D I T I O N 4

EMPLOYEE BENEFITS

What is the Aurrum Study Grant?

The Aurrum Study Grant is available to qualifying employees who wish to undertake further education that is related to their work at Aurrum. The grant is valued up to $1,000.

Who can qualify for the Aurrum Study Grant?

Full-time or part-time employees who have been employed with Aurrum for 12 months or more, and who have a good work-performance record.

What courses will qualify?

Certified study in a course that relates to your work at Aurrum. The course must be conducted by an Australian Registered Training Organisation, TAFE or University. For example: Cert IV in Aged Care or Bachelor in Nursing.

When do I receive the grant, and are there any restrictions?

You will receive the grant monies on successful application. Employees who do not finish their course within the course timeframe (reasonable extensions may be permitted by Aurrum), or who leave Aurrum within 24 months of receiving the monies must repay the grant monies (or agree to have it deducted from their final pay).

What can I use the grant for?

You can use the grant to directly fund the qualifying course, or to purchase books and study materials directly required for the course.

Will Aurrum provide flexibility for study leave / rostering?

Aurrum will seek to be flexible to accommodate for study on a case-by-case basis where at least six weeks notice is provided so that rosters can be amended.

Aurrum will permit using personal leave for attending exams upon prior application and approval by your Facility Manager; this is capped to three days per year (if you have a personal leave balance). You can use your annual leave on approved application if you need more days.

How do I apply?

Please submit a letter in writing to your Facility Manager and email [email protected] setting out the following details:

• Your name • Aurrum Facility of employment • Course of study and training organisation • Expected completion date • Receipt / proof of expenditure (e.g. Book receipts).

Successful applications are at the full discretion of Aurrum management.

We hope that Aurrum staff will embrace this initiative and continue to further their knowledge and experience, so that they can provide our Residents with the highest quality of care.

INTRODUCING… THE AURRUM STUDY GRANT

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Want to know more?To find out more or make a booking, contact Travel Club’s Leisure Consultants directly on (02) 8121 2103 or email [email protected].

Aurrum staff have access to amazing travel benefits with Travel Club Getaways.

Travel Club’s experienced consultants will tailor-make a holiday to your specific needs. You can also access specifically negotiated holidays, products and services, as well as great year-round travel offers.

Travel Club is committed to ensuring you have the best value experience every time you travel. Travel Club’s price promise means they won’t be beaten on price. In fact, if you happen to find a cheaper available price, Travel Club will beat it.

TRAVEL CLUB GETAWAY OFFER

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28 E D I T I O N 4

Refer a friend, relative or family member to one of Aurrum’s residences for your chance to winCongratulations to Louis from Aurrum Kincumber, who was awarded a $500 gift voucher for referring Fay and Norman Monks to Aurrum Erina (NSW).

The referral program is designed to thank and reward staff for referring their loved ones to Aurrum residences.

Congratulations Louis on your prize!

REFER TO WIN!For your chance to win, all you need to do is refer a loved one, friend or family member to one of Aurrum’s residences by completing a referral form and emailing it to Aurrum Group Marketing at [email protected]

(Referrals must be permanent Residents and can be new Residents or transfers from other homes).

There is no limit to the number of referrals an Aurrum staff member can make!

Are you looking for the best in residential aged care? Contact the friendly Aurrum team today.

Call 1800 AURRUM (1800 287 786)NEW SOUTH WALESAURRUM ERINA 351 Terrigal Dr, ErinaAURRUM KINCUMBER 1A Scaysbrook Dr, KincumberAURRUM NORAH HEAD 60 Soldiers Point Dr, Norah HeadAURRUM WYOMING 80 Chamberlain Rd, WyomingAURRUM TERRIGAL DRIVE (OPENING 2017) 355 Terrigal Dr, Erina

VICTORIAAURRUM BRUNSWICK 17 Egginton St, Brunswick WestAURRUM RESERVOIR 1 Aberdeen St, ReservoirAURRUM HEALESVILLE 27 Smith St, HealesvilleAURRUM PLENTY 321 Diamond Creek Rd, Plenty (OPENING 2017)

AURRUM TIMES IS YOUR PUBLICATION

We encourage everyone at Aurrum to contribute to Aurrum Times.If you have some great story ideas or have any feedback about this edition we would love to hear from you.

Please send your story ideas to [email protected] and don’t forget to include high-resolution images if you have them.

JOIN AURRUM’S GROWING FAMILY

As we expand and improve our services, we are always looking for enthusiastic, caring and professional people to join our close-knit family.

Assisting the elderly and helping them to live a more fulfilling life is very rewarding. There aren’t many careers that can offer you the same sense of satisfaction and what some would call that “warm fuzzy feeling inside.”

Visit the Career section on our website (aurrum.com.au/careers/) or browse seek.com.au for all our current job opportunities.

Join Aurrum for a career that offers you opportunities to grow and develop, coupled with the training and support you need to succeed in the aged care sector.

“Our Aurrum Family Caring for your Family”