Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and...

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A U R I S D I G I T A L E C O S Y S T E M

Transcript of Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and...

Page 1: Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and monetization Premium Wholesale Voice Services IoTbased Chronic Health Care Management Direct

A U R I S D I G I T A L E C O S Y S T E M

Page 2: Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and monetization Premium Wholesale Voice Services IoTbased Chronic Health Care Management Direct

CIMA GROUPAT A GLANCE

Empowering Businesses Through Simple Enablement

This has been our commitment since 1981.

Headquartered in Miami and with officesin Orlando, Buenos Aires, Guayaquil andMadrid; Cima Group is a technology andservice partner that is focused oninnovation to support the evolution ofconsumer behavioral trends.

Cima has strategically expanded itsportfolio to include solutions in theCommunications, Finance, Healthcare,Education, Analytics, IoT and Insurancesectors; We have continuously identifiedand addressed our clients' challenges todeliver the best products and services tosuccessfully compete in today's digitaleconomy.

Cima Group will continue its commitmentto empower its global customer-base byeffectively combining Technology,Innovation, and Human Capital, fordecades to come.

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OUR COMMITMENT:STABILITY, EXPERIENCE, & PROVEN RESULTS

Forward thinking R&D

Provides valuable metrics & analytics

Empowers partners to maintain competitive edge

Enables Digital Transformation

Enables partners to monetize products and services

Cultivates long term relationships

Automatic scalability

Creates versatility through extensive API library

CIMA Group is a proven Industry Leader

State-of-the-Art Redundant Infrastructure

Industry Seasoned Technical & Commercial Teams

35 Years in the business

Transcends several verticals

Enables orchestration of your ecosystem

Offers Consultative Professional Services

Innovative Technology Partner

CIMA GROUP’S VALUE PROPOSITION

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BUSINESS UNITS

Cloud based OSS/BSS Solutions

Engagement, analytics and monetization

Premium Wholesale Voice Services

IoT based Chronic Health Care Management

Direct to Consumer retail ILD

Mobile money transfer and bill payment

Mobile Device Manufacturing. Phones, Tablets, Hot Spots

Direct to Consumer & B2B Cable and Internet Services

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CIMA GROUPECOSYSTEM

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CIMA GROUPSERVICES

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COMMODITIZATIONOF THE TELECOM

INDUSTRY

Source: Forrester Research, Inc.

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MOBILITYTODAY!

Source: Global Mobile Consumer Trends/1st Editionwww.deloitte.com

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CONTEXT LEADS TO BETTER

UNDERSTANDING

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UXTHE IMPORTANCE

OF RETENTION

Source: * Marketing Metrics** White House Office of Consumer Affairs*** Understanding Customers” by Ruby Newell-Legner

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CHALLENGES

• Leveraging the capabilities of Android and iOS devices to deliver innovative, differentiated communication services.

• Creating new revenue streams by offering a broader selection of services.

• Gaining actionable intelligence on customer behavior to provide tailored promotional offerings, improve customer experience and retention.

• Increasing customer loyalty, driving greater ARPU and a sustainable ROI.

• Expand your revenue stream to include the friends and family of your subscribers who live abroad.

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VALUE PROPOSITION

In today's contracting Telecom market, MNO’s and MVNO’sstruggle to create new revenue streams, retain subscribers andstay competitive. The Auris Digital Ecosystem provides a solutiontoday, to increase your revenue by delivering innovative productsand services, as well as improving loyaltyand elevating engagement with your customer base.

Auris combines the power of several tools including the AdaptiveMobile Application, digital transaction management, voicemanagement, actionable analytics, business rules engine, andloyalty systems. The Auris Digital Ecosystem enables Operatorsto create more attractive plans and multi-servicebundles, delivering a variety of electronic services including top-up, money transfer and bill payment.

Auris orchestrates all the elements of the Digital Ecosystem sothat you can drive market growth.

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THE CIRCULAR

MARKET

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EXPANDED OFFERINGS

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THE ECOSYSTEM

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BENEFITS

• Increase ARPU.

• Improve retention.

• Acquire new revenue streams.

• Enhance customer engagement.

• Expedite time to market.

• Understand user behavior

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THE ECOSYSTEMANALYTICS• Automated Context• Tracking of dozens of conditions and events surrounding the actions of

your customers throughout the entire service chain.• Real Time Data Reporting• All core data available immediately. Define KPIs such as ARPU, Top

Selling Services, Subscriber Decisions, Idle Subscriber, Most profitable hour, etc.

• Simplified Telemetry• Report events when and wherever they happen using comprehensive APIs.

REAL TIME DATA REPORTING• All core data available immediately. Define KPIs such as ARPU, Top

Selling Services, Subscriber Decisions, Idle Subscriber, Most profitable hour, etc.

LOYALTY• Status recognition.• Achievement driven rewards.• Loyalty discounts, exclusive plans.• Virtual Currencies for redeemable points and rewards.

BUSINESS RULES ENGINE (BRE)• Automate user engagement activities that will occur based on the criteria

you have defined. In combination with the Analytics engine you can create ”If This, Then That” scenarios.

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DISCOVER, CUSTOMIZE,

ENGAGE

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LET’S GETIN TOUCH

1 -305-938-5400

[email protected]

1728 SW 22nd Street. 7th f loor Miami, Flor ida 33145.

WE’RE HERE!