Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and...
Transcript of Auris Digital Ecosystem 2017 · Cloud based OSS/BSS Solutions Engagement, analytics and...
A U R I S D I G I T A L E C O S Y S T E M
CIMA GROUPAT A GLANCE
Empowering Businesses Through Simple Enablement
This has been our commitment since 1981.
Headquartered in Miami and with officesin Orlando, Buenos Aires, Guayaquil andMadrid; Cima Group is a technology andservice partner that is focused oninnovation to support the evolution ofconsumer behavioral trends.
Cima has strategically expanded itsportfolio to include solutions in theCommunications, Finance, Healthcare,Education, Analytics, IoT and Insurancesectors; We have continuously identifiedand addressed our clients' challenges todeliver the best products and services tosuccessfully compete in today's digitaleconomy.
Cima Group will continue its commitmentto empower its global customer-base byeffectively combining Technology,Innovation, and Human Capital, fordecades to come.
OUR COMMITMENT:STABILITY, EXPERIENCE, & PROVEN RESULTS
Forward thinking R&D
Provides valuable metrics & analytics
Empowers partners to maintain competitive edge
Enables Digital Transformation
Enables partners to monetize products and services
Cultivates long term relationships
Automatic scalability
Creates versatility through extensive API library
CIMA Group is a proven Industry Leader
State-of-the-Art Redundant Infrastructure
Industry Seasoned Technical & Commercial Teams
35 Years in the business
Transcends several verticals
Enables orchestration of your ecosystem
Offers Consultative Professional Services
Innovative Technology Partner
CIMA GROUP’S VALUE PROPOSITION
BUSINESS UNITS
Cloud based OSS/BSS Solutions
Engagement, analytics and monetization
Premium Wholesale Voice Services
IoT based Chronic Health Care Management
Direct to Consumer retail ILD
Mobile money transfer and bill payment
Mobile Device Manufacturing. Phones, Tablets, Hot Spots
Direct to Consumer & B2B Cable and Internet Services
CIMA GROUPECOSYSTEM
CIMA GROUPSERVICES
COMMODITIZATIONOF THE TELECOM
INDUSTRY
Source: Forrester Research, Inc.
MOBILITYTODAY!
Source: Global Mobile Consumer Trends/1st Editionwww.deloitte.com
CONTEXT LEADS TO BETTER
UNDERSTANDING
UXTHE IMPORTANCE
OF RETENTION
Source: * Marketing Metrics** White House Office of Consumer Affairs*** Understanding Customers” by Ruby Newell-Legner
CHALLENGES
• Leveraging the capabilities of Android and iOS devices to deliver innovative, differentiated communication services.
• Creating new revenue streams by offering a broader selection of services.
• Gaining actionable intelligence on customer behavior to provide tailored promotional offerings, improve customer experience and retention.
• Increasing customer loyalty, driving greater ARPU and a sustainable ROI.
• Expand your revenue stream to include the friends and family of your subscribers who live abroad.
VALUE PROPOSITION
In today's contracting Telecom market, MNO’s and MVNO’sstruggle to create new revenue streams, retain subscribers andstay competitive. The Auris Digital Ecosystem provides a solutiontoday, to increase your revenue by delivering innovative productsand services, as well as improving loyaltyand elevating engagement with your customer base.
Auris combines the power of several tools including the AdaptiveMobile Application, digital transaction management, voicemanagement, actionable analytics, business rules engine, andloyalty systems. The Auris Digital Ecosystem enables Operatorsto create more attractive plans and multi-servicebundles, delivering a variety of electronic services including top-up, money transfer and bill payment.
Auris orchestrates all the elements of the Digital Ecosystem sothat you can drive market growth.
THE CIRCULAR
MARKET
EXPANDED OFFERINGS
THE ECOSYSTEM
BENEFITS
• Increase ARPU.
• Improve retention.
• Acquire new revenue streams.
• Enhance customer engagement.
• Expedite time to market.
• Understand user behavior
THE ECOSYSTEMANALYTICS• Automated Context• Tracking of dozens of conditions and events surrounding the actions of
your customers throughout the entire service chain.• Real Time Data Reporting• All core data available immediately. Define KPIs such as ARPU, Top
Selling Services, Subscriber Decisions, Idle Subscriber, Most profitable hour, etc.
• Simplified Telemetry• Report events when and wherever they happen using comprehensive APIs.
REAL TIME DATA REPORTING• All core data available immediately. Define KPIs such as ARPU, Top
Selling Services, Subscriber Decisions, Idle Subscriber, Most profitable hour, etc.
LOYALTY• Status recognition.• Achievement driven rewards.• Loyalty discounts, exclusive plans.• Virtual Currencies for redeemable points and rewards.
BUSINESS RULES ENGINE (BRE)• Automate user engagement activities that will occur based on the criteria
you have defined. In combination with the Analytics engine you can create ”If This, Then That” scenarios.
DISCOVER, CUSTOMIZE,
ENGAGE
LET’S GETIN TOUCH
1 -305-938-5400
1728 SW 22nd Street. 7th f loor Miami, Flor ida 33145.
WE’RE HERE!