Scale with ease to meet dynamic business needs. Add new communications features on the fly. As your business grows, AT&T makes it easy to stay connected and productive. Reach for the AT&T cloud and rethink what’s possible – while you also bring the cost and complexity of unified communications down to earth.

AT&T cloud services transform the way you deliver communications services to your organization. Unlike on-premises solutions, the unified communications “cloud” gives you access to virtual resources over the global AT&T network. You purchase communications as a service, not as an asset, and AT&T delivers those services where and when you need them.

This makes scalability easy. As your business grows and changes, so do your communication needs. AT&T keeps this growth lean, efficient, and effective – not to mention, easy.

AT&T Unified Communications Services (AT&T UC Services) integrates multiple communication and collaboration tools such as IM/chat, email, VoIP calling, web/audio

and video conferencing, voicemail, unified messaging and mobility, with presence, behind a single user interface. Accessible from mobile phones, desktops, laptops, and other wired and wireless devices, AT&T UC Services enables real-time communication and collaboration, regardless of your location or device. Work with team members around the globe on desktops, laptops, landlines, smart phones, and tablets at the same time – almost anywhere or anytime.

AT&T UC ServicesAT&T UC Services provides easy to use, high quality, complete unified communications cloud solution comprised of two key components:

•PC/Mobileclientapplication

•Fixed-voice(IPTelephony)component, AT&T UC Voice

These services, together with network transport, get you everything you need to unify your communications – conveniently delivered over the secure and reliable AT&T network.

AT&T UC Voice, provides easy to use high quality IP Telephony (IPT) from the AT&T cloud. With AT&T UC Voice, there’s no need to buy new PBXs and software licenses, or renew maintenance contracts. AT&T UC Voice employs the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service and comes complete with a full suite of advanced IPT features, management services and tools to help ensure you provide the best service to your customers, employees and partners.

Offered as a service, AT&T UC Voice helps you control costs and eliminate unpredictable expenditures. Capital costs can be kept to a minimum with a convenient and reliable monthly subscription-based price model.

Product Brief

Potential Benefits

• Preserve existing investments – no need to “rip and replace”

• Easy to manage solution that integrates with legacy TDM/IP PBX systems

• Avoid capital investments by procuring unified communications as a Service; per-user, per month

• Avoid infrastructure, maintenance and upgrade costs

• Integrated mobility functionality such as feature extension and single number reach

• Delivering single point of responsibility for carrier-grade quality

Features

• Cloud-based IP voice service

• Rich voice capabilities including:

- Single number reach

- Voicemail, unified messaging

• Scalable services

• Built-in security and redundancy

• Virtualized infrastructure monitored 24x7x365

• Optional UC client enhanced with business grade telephony features

AT&T Unified Communications Voice Cloud-Based IP Telephony as a Service

And even more certainty can be found in AT&T’s multi-vendor support. Because no single vendor provides all the pieces needed for a complete unified communications solution, AT&T brings the best components together and provides a single point of contact for your communications services.

Tiered SolutionsAT&T UC Voice, as part of AT&T UC Services, offers numerous features that increase productivity and provide functional resources to your team members around the world. Businesses of all sizes benefit from the valuable services offered by AT&T UC Voice.

You can mix and match from the following packages to select the solution that best fits your business’s unique needs.

Benefits for your BusinessSimple •Onepointofcontactfordesign,

implementation, service additions, upgrades and ongoing support

•Easymigrationpathwayfromlegacyvoice systems to advanced unified communications as you are ready

•Mitigatetechnologyriskand avoid obsolescence

Fast •Scalabilityandflexibilitytomeetyour

changing business demands

Economical •Predictablemonthlyfees

•Costeffective“asyouneed”accesstofeatures and functionality

The AT&T UC AdvantageAT&T serves top global corporations with an established network supported by a fully validated end-to-end architecture. Multiple levels of resiliency and built-in geographic redundancy with widely dispersed data centers virtually guarantees service availability and high voice quality. Having AT&T on your team helps ensure top performance and reliability, while also reducing IT department complexity, allowing your company to focus on the business at hand.

Sample FeaturesAn“EndlessList”ofStandardFeatures

•CallFeatures:Barge,CallForward,CallHold/Resume, Call Park, Call Pickup and Group Call Pickup, Call Transfer, ClientMatterCodes(CMC),ForcedAuthentication Codes, Do Not Disturb, On-Hook and Off-Hook Dialing, Join AcrossLines,MessageDashboard

•PhoneFeatures:Hands-freeSpeakerphonesupport, Audible and Visual Indication ofRingingLine,CallStatusperLine,Programmable Soft Keys, Answer/Release, user-configurable ring setting

•Conferencing:AdhocConferencing(number based on DSP), Multi-Party Meet Me/Ad Hoc Conferencing, Secure Conferencing, Call Recording, Conference Chaining

•Directories:CiscoPersonalAddressBook,Directories,LDAPSupport

•OutgoingCallRouting:DirectOutwardDial (DOD), Abbreviated Dialing

•IncomingCallRouting:DirectInwardDial(DID),AutoAnswer,CallingLineID,CallingName ID, Dialed Number ID Service (DNIS), Unassigned Directory Numbers

•OutgoingCallRouting:Click-to-CallandClick-to-Dial, Toll Restriction, Multiple LineAppearances

•IncomingCallRouting:DirectInwardDial(DID),AutoAnswer,CallingLineID,CallingName ID, Dialed Number ID Service (DNIS), Unassigned Directory Numbers

•Assistant/MgrControl: Manager-Assistant Service

•Fax/ModemSupport:Fax/ModemoverIP

•ExtensionMobility

•SingleNumberReach(Supportforupto 4 DID extension numbers)

•IPdeskphoneandmobilepick-up

Product Brief - AT&T Unified Communications Voice ______________________________________________________________________________________________ 2

For more information contact an AT&T Representative or visit www.att.com/uc.

02/07/14 AB-2165-01

© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Features

• Cloud-based IP Voice Service

• Call Control

• Additional enhanced features included

• Single Number Reach (SNR)

• Wide selection of compatible phones

• Includes Voicemail or Unified Messaging (UM)

• Voicemail included or can be added as an additional feature in certain packages

• Basic call processing for customers who have existing voicemail

• Analog device support: requires analog gateway (available for lease or purchase)