AT&T NetBond® reporting and notifications user guideT NetBond® reporting and notifications user...

February 20, 2017 © 2017 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

AT&T Cloud Solutions – AT&T NetBond®

AT&T NetBond® reporting and notifications user guide Revision: 1.1


AT&T Cloud Solutions - NetBond®

Reporting and Notifications User Guide

Table of Contents

AT&T NetBond® reporting and notifications user guide .............................................. 1

Table of Contents .................................................................................................. 2

Disclaimer .............................................................................................................. 3

1. Getting Started with Reporting .......................................................................... 4

1.1 Feature Overview ....................................................................................... 4

2. Reports Categories ............................................................................................. 5

3. Reports Description .............................................................................................. 5

3.1 Bandwidth Billing Report ................................................................................ 5

3.2 API History Report ........................................................................................... 7

3.3 Average VLAN Bandwidth History Report ...................................................... 9

3.4 Average VNC Bandwidth Report .............................................................. 13

3.5 Firewall Bandwidth Billing Usage Report ................................................. 16

4. Configuring Notifications .................................................................................... 19

4.1 Notification Overview ................................................................................... 19

4.2 Configuring an MBC Threshold Notifications ............................................... 19

4.3 Configuring Threshold Notifications for Alternate Contacts ........................ 23

4.4 Deleting Threshold Notifications .................................................................. 24

4.5 Configuring Firewall Notifications................................................................. 25




Disclaimer

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1. Getting Started with Reporting

1.1 Feature Overview

The AT&T NetBond® reports section is access-controlled, and can only be used after successful authentication. An active user account on the Cloud Portal is required to access Reports. To access Reports, a user needs to be given access to the Reports section by the Enterprise Manager or Sub-Account Manager of that customer account. Once authenticated, user can access the Reports section from the top navigation, as indicated by the red-outlined box below. User will need to click and select “AT&T NetBond” from among the various services (AT&T NetBond etc.) to which the account is subscribed.

Figure 1.1: Locating the Reporting Feature from the Portal Dashboard

Reports are available to all user categories. User access to Reports section currently allows a user to have access to all reports or to none at all. The portal does not allow user access control at a report type level.




2. Reports Categories

A user can choose between and access four types of reports – 1. Bandwidth Billing Report 2. API History Report 3. Average VLAN Bandwidth Report 4. Average VNC Bandwidth Report 5. Firewall Bandwidth Billing Usage Report

Figure 2.1: Reports Categories

3. Reports Description

3.1 Bandwidth Billing Report

This functionality allows a user to pull reports on bandwidth usage from a billing standpoint. Utilization value calculated takes the 95th percentile in, and 95th percentile out, and uses the highest value between the two to calculate overage based on the MBC set for a given VNC.

Running a Bandwidth Billing Report: The user must select from among the following filter criteria –

Output data level (Daily or Monthly)

Report Start Date-Year combination

Report End Date-Year combination

Provider (Cloud Service Provider)




VNC Name

Note: all fields are required.

Figure 3.1: Running a Bandwidth Billing Report

Provider drop-down menu lists all cloud service providers (CSP), from which the user may select. If the customer account is subscribed to multiple CSPs, the user will run the report individually for each CSP. Selecting a CSP that the customer account is not subscribed to, will yield no results. The Cloud Service Providers available for selection in the drop-down menu include the following:

Amazon Web Services

Amazon Web Services – Private VPC

BlueJeans Network

Box

CSC Agility Portal

HPE Rapid Connect

Microsoft

Salesforce

Salesforce-PSI

Sungard Availability Services, LLC

VMware

VNC Name drop-down menu lists all VNCs associated with that customer account.




Note: This report can be pulled for the past consecutive 13 months of data. User also has the capability of exporting the report results into MS-Excel format and download it as an independent file, by clicking on the MS-Excel icon.

3.2 API History Report

This functionality allows user to pull reports on status of API calls for the associated customer account/sub-account, i.e. what API calls were made and the status (success/failure) of those calls. The report will also provide supporting description behind the failure, along with the UserID associated with the API call.

Running an API History Report: The user must select from among the following filter criteria to generate the report –

Report Start Date

Report End Date

Provider (Cloud Service Provider)

Note: all fields are required.

Figure 3.2: Running an API History Report




Provider drop-down menu lists contains all cloud service providers (CSP), the user can run a report individually for each CSP. Selecting a CSP that the customer account is not subscribed to, will yield no results. The Cloud Service Providers available for selection in the drop-down menu include the following:

Amazon Web Services

Amazon Web Services – Private VPC

BlueJeans Network

Box

CSC Agility Portal

HPE Rapid Connect

Microsoft

Salesforce

Salesforce-PSI

Sungard Availability Services, LLC

VMware

Figure 3.3: API History Report Output

Note: This report can be pulled for the past consecutive 13 months of data.




User also has the capability of exporting the report results into MS-Excel format and download it as an independent file, by clicking on the MS-Excel icon.

3.3 Average VLAN Bandwidth History Report

This report functionality allows a user to discover the shaping applied to a VLAN and corresponding highest in versus out VLAN average utilization in Mbps, for the time reporting window selected (month, day, or hour). Report data renderings are available online in both tabular and graphical views and can also be downloaded in an Excel or PDF format.

Running a VLAN Bandwidth Report: 1) The VLAN Average Bandwidth report can be accessed from the

Dashboard by selecting the subaccount, AT&T NetBond and the View Usage icon.


2) From the Reports screen select the Average VLAN Bandwidth Report

from the Report Type dropdown.




Figure 5.2: Selecting the Average VLAN Bandwidth Report

3) From the Output Data Level drop down select the output level – Daily, Monthly or Hourly you would like the report data to be rendered in.

Figure 5.3: Selecting the Output Data Level

4) Select the start end and date for your report.





5) Select the Subaccount(s), VNC(s) and or VLAN (s) you would like included in your report.

Figure 5.5: Selecting Subaccount, VNC and or VLAN Filters

Note: as you apply these filters from left to right, choices in the VNC and VLAN windows will be refined showing only the associated attributes, per the filtering applied.

6) Select the preferred reporting format – Table or Graphical

Figure 5.6: Selecting the Report Format

7) Select the Run Report button when all of your Report filters have been set.

8) Your results will be presented on screen.




Figure 5.7: Daily VLAN Utilization Bandwidth Report Table Output

Figure 5.8: Daily VLAN Utilization Bandwidth Report Graphic Output




Note: If you would like to download a copy of the report, click the Run Report button, after the report displays on screen select the Excel or PDF format icon to download the report in the selected format. Graphical views of the report are only available in PDF format. Note: Unlike the Bandwidth Billing reporting, the average here is not calculated at the 95th percentile.

3.4 Average VNC Bandwidth Report

This functionality allows a user to discover the highest in versus out VNC average utilization in Mbps, for the time reporting window selected (month, day, or hour). Report data renderings are available online in both tabular and graphical views and can also be downloaded in an Excel or PDF format.

Running a VNC Bandwidth Report: 1) The VNC Average Bandwidth report can be accessed from the Dashboard

by selecting the subaccount, AT&T NetBond and the View Usage icon.





2) From the Reports screen select the Average VNC Bandwidth Report from the Report Type dropdown.

Figure 5.10: Selecting the Average VNC Bandwidth Report

3) From the Output Data Level drop down select the output level – Daily, Monthly or Hourly you would like the report data to be rendered in.


4) Select the start end and date for your report.





5) Select the Subaccount(s), and VNC(s) you would like included in your report.

Figure 5.13 Selecting Subaccount, and VNC Filters

Note: as you apply these filters from left to right, choices in the windows will be refined showing only the associated attributes, per the filtering applied.

6) Select the preferred reporting format – Table or Graphical

Figure 5.14: Selecting the Report Format

7) Select the Run Report button when all of your Report filters have been set.

8) Your results will be presented on screen.




Figure 5.15: Monthly VNC Utilization Bandwidth Report Graphical Output

Note: If you would like to download a copy of the report, click the Run Report button, after the report displays on screen select the Excel or PDF format icon to download the report in the selected format. Graphical views of the report are only available in PDF format. Note: Unlike the Bandwidth Billing reporting, the average here is not calculated at the 95th percentile.

3.5 Firewall Bandwidth Billing Usage Report

This functionality has been added to the Cloud Solution Portal to assist customers in understanding NWBF VLAN traffic usage within a VNC. Usage shown in this report will add all VLAN traffic within a VNC that has been associated to a FW within the reporting time period specified by the user. Reporting features include:

Reporting by Service Group for all VNC(s), a specific VNC

Reporting by start and end date

Daily or monthly reporting output

Export of report output in PDF or Excel format




1) To access this report from the dashboard view, click on the Service Group

and NetBond under the My Cloud Service menu, and select the View

Usage icon from the network orchestration tool box.

Figure 7-1: Accessing report function from Cloud Solutions dashboard

2) On the Reports page, select the Firewall Bandwidth Billing Usage Report

from the dropdown.

Figure 7-2: Locating the Firewall Bandwidth Billing Usage Report on the Reports screen

3) From the Firewall Bandwidth Billing Usage Report screen, select the

desired reporting filter(s) and click on Run Report button to generate an

onscreen report. If you would like the report to be generated in either

PDF or Excel format, click the corresponding icon next to the Run Report

button to generate the report in the desired format.




Figure 7-3: Firewall Bandwidth Billing Usage Report view




4. Configuring Notifications

4.1 Notification Overview

MBC notifications are available to all customers on the portal, when configured it will alert you and or a distribution of individuals via email or a text message when user defined MBC usage thresholds have been surpassed. This threshold notification is configured at the Subaccount level and provides users the ability to customize different notification alerts by Subaccount.

MBC Threshold Notifications – is available to all users, and can be configured to send alerts when the bandwidth on any VNC in the selected subaccount exceeds the defined notification threshold limit. A user can select alerts to be sent when network usage surpasses 50%, 75%, 90%, 100%, or 200% of the VNC’s Minimum Bandwidth Commitment.

4.2 Configuring an MBC Threshold Notifications

1) The MBC Threshold Notification feature is accessible from the Dashboard by selecting the subaccount, AT&T NetBond and the Manage Usage Notification icon.

Figure 4-1: Locating the Manage Usage Notification Feature from the Portal Dashboard




2) From the Manage Usage Notification screen select the Create button

Figure 4-2: Exposing the Threshold Usage Configurations on the Manage Usage Notification screen

3) From the MBC Threshold dropdown select the usage threshold notification

value.

Figure 4-3: Selecting the threshold usage notification value on the Manage Usage Notification screen

4) Next you will select your notification preference. You can select either email or text. If your preference is text you will need to select the phone number type (US or Non US).




Figure 4-4: Selecting notification types

5) After selecting the notification contact enter in the contact email address or phone number. In this example we selected email as our contact type and have entered an email address.

Figure 4-5: Email address entry




6) Click on the Save button

Figure 4-6: Saving threshold usage notification values on the Manage Usage Notification screen

7) A success message will display, the notification contacts will begin receiving

messages when the user defined threshold limits have been surpassed.

Figure 4-7: Notification setup confirmation message




4.3 Configuring Threshold Notifications for Alternate Contacts

1) From the Manage Usage Notification screen select the Modify button.

2) Using the Add drop down select the contact type you would like to add to a specific notification.

Figure 4-8: Selecting an alternate contact type on the Manage Usage Notification screen

3) After selecting the contact type, enter in the contact information i.e. email address, or phone number and select the Save button.

Figure 4-9: Entering in an alternate notification contact on the Manage Usage Notification screen




4) A success message will display, all notification contacts will begin receiving messages when the user defined threshold limits have been surpassed.

Figure 4-10: Notification setup confirmation message

4.4 Deleting Threshold Notifications

1) Select Modify on the Manage Usage Notification screen

Figure 4-11: Selecting Modify from Manage Usage Notification screen

2) Under Contacts select the “X” next to one or many contacts you would like to

remove from receiving notifications. The contact(s) will be removed from the contact list. Select the Save button to finalize the modification.




Figure 4-12: Deleting Contact from Manage Usage Notification screen

3) When the modification is completed a successful modification confirmation message will display.

Figure 4-13: Modification success message

4.5 Configuring Firewall Notifications

NWBF event notifications has been added to the Cloud Solutions Portal to alert users when there is a service affecting change configured on a NWBF within the Cloud Solutions Portal. Notifications if configured will be sent out:

When a user is configured to receive firewall notifications

When a firewall is decommissioned

When a new firewall is provisioned




When an existing firewall goes into a restrict or restore state

Cloud portal users can nominate to receive email or text notifications for themselves and/or can configure notifications to be sent out to other individuals.

Note: By default the Enterprise Manager will always receive email notifications. An Enterprise Manager can configure a text notification to be sent to themselves and/or can configure email and or text notifications to be sent to other individuals.

1) The Firewall Service notifications feature is accessible from the Cloud

Solutions dashboard by selecting the subaccount, AT&T NetBond and the

Manage Notifications icon.

Figure 6-1: Accessing manage firewall Notifications from the Cloud Portal dashboard 2) From the Manage Notifications screen, select Firewall Events and select

the Account and Service Group you would like to configure

firewall notifications on.




Figure 6-2: Selecting the firewall notification account and service group

3) On the Firewall Events notifications screen, you can add, delete or modify

existing notifications by selecting the Modify button.

Figure 6-3: Exposing Firewall Event notification configurations

4) To add a notification, click on the Add dropdown and select the type of

notification you would like to set-up. A new entry field will be added, add

in the contact information and click the Save button.




Figure 6-4: Adding firewall notifications

5) To modify a notification, select the contact entry you wish to modify, key

in the update (email or phone number) and select the Save button.

Figure 6-5: Modifying firewall notifications




6) To delete a notification, select the “x” next to the contact(s) entry you

wish to delete and select the Save button.

Figure 6-6: Deleting firewall notifications

AT&T NetBond® reporting and notifications user guideT NetBond® reporting and notifications user...

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