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Human Centric Innovation

Fujitsu World Tour 2015 La réalité augmentée

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Etude de cas : Metawater

Budgets serrés des municipalités Infrastructure vieillissantes Manquent d'ingénieurs qualifiés

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La transition numérique en action

Objectif : exploiter les technologies de l’information pour mettre en place une série de procédures et de méthodes pour la gestion des infrastructures qui soient le plus explicites possible compte tenu du manque d’expérience du personnel Solutions : - Augmented Reality - Big Data Analytics - Services Cloud & tablette Copyright 2014 FUJITSU LIMITED FUJITSU CONFIDENTIAL

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Co-innovation & méthode agile

Etre à l’écoute des besoins métiers

Une approche pragmatique, en mode agile, itérative

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Il y a tout d’abord un travail de terrain avec une grande importance à l’analyse du contexte métier, des profils utilisateus, des cas d’usages (en situation en

mobilité), des besoins…

・Workers cannot manage the water system without using their senses: sight, smell and so on to assess the colour and state of cleanliness of water. Their work depends on the skill and know-how of experts. ・Workers evaluate the signs of risk by ambiguous information using their senses. But it is difficult. ・They predict the risk by linking their memories; results of maintenance, date, location, etc. It means important information exists only in the minds of these experts ・The level of ICT literacy depends on the individual staff and customers. ・Theyʼve tried to digitalize work many times but its never succeeded. ・They double-check processes by experts and younger workers. ・Workers can often drop and damage their smartphone while working on equipment.

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8 INTERNAL USE ONLYINTERNAL USE ONLY Copyright 2015 FUJITSU Redefine relationship among users, water and society in the new context

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phase2

Designing user experience

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Thumb operation to enable to hold with both hands 3

UI effect for water lovers 2

Intuitive GUI 1

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year 2013 Good Design Award

・ FRI Project Award

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Principaux avantages : • Facile à utiliser pour le personnel d’exploitation sur le terrain • La création automatique de rapports • Utilisation en ligne et hors connexion • Historique des actions • Toutes les informations sont centralisées dans un seul rapport en temps réel

Case Study: Smart Maintenance for Water Facility

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