Asset Management: Extending Configuration Manager with Cireson

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ASSET MANAGEMENT: EXTENDING CONFIGURATION MANAGER WITH CIRESON SOLUTIONS

Briefing, Discussion and Demonstration

Pete Zerger, MVPPrincipal Program ManagerCireson

Wally Mead, MVPPrincipal Program Manager Cireson

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INTRODUCING PACEThe mission of Partner & Community Enablement Team (PACE) to drive support partner and community success:

A few important deliverables from the PACE Team include:• Pre-Sales and Evaluation Resources • Partner Enablement Training • Reference Architectures • Joint Marketing (webinars, etc.) • Experts for Community and User Group Events

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Pete Zerger• 9-time Microsoft MVP• Author and Blogger on MS Cloud and

Management Technologies • Speaker at Technical Conferences around the

World• Founder, SystemCenterCentral.com and System

Center Virtual User Group

Chris Ross • Microsoft MVP• US Service Manager User Group

Founder & Leader (http:/ / scsm.us/ )• Repeat presenter and speaker at MMS,

TechEd, and Virtual Academy• Co-Author of Microsoft Cloud and

Datacenter Management Exams

Wally Mead• Microsoft MVP• 20+ years Microsoft veteran• Product Group Specialist for SCCM

since SMS 1.0• Trainer who has developed and

delivered courses on SCCM for over 20+ years

YOUR EXPERTS

Travis Wright • Microsoft MVP• 11 years Program Manager for

SCOM & SCSM• 13 Product Releases• 14 Patents• 2 Gold Star Awards

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SESSION AGENDA• Asset Management with Configuration Manager

• Basic capabilities and features• Limitations

• Building on Configuration Manager capabilities with Service Manager

• True Asset Management with Cireson Asset Management for Service Manager

• Summary and Next Steps

Presentation to Joe Smith5 Presentation to Joe Smith55

Service Management

Service Management is a customer-focused approach to service delivery which crosses organizational boundaries

In the age of cloud computing and the coming age of Internet of Things (IoT), Service Management must be easily extensible, integratedand highly automated in order to continue to meet the needs of the business and respond to technological changes and advances

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CONFIGMGRASSET MGMT BASICS

STARTSWITH DISCOVERY

CLIENTMGMT ONLY

INTUNEADDS EMM DATA

The richest asset data comes with the ConfigMgr client.

Intune integration and network discovery enable data acquisition for network and mobile devices, as well as network printers

You need to know what can be managed• Active Directory

discovery most common

• Network Discovery has it’s place

Rich management capabilities come with the client • Limited

management of non-client assets

• Numerousmethods to install the client

Enterprise mobilitymanagement (EMM) through Intune• Richer mobile

device data vs ActiveSync

• Not really an agent

• Integrated mgmt experience

Management Capabilities for Windows, Linux, Network and Mobile Devices

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User Device Affinity Hardware Inventory Software Inventory

Associate user and device For all client-managed devices (Windows and *NIX) Only for Windows clients

Requires client for Windows devices Requires Intune for mobile devices

“Installed Applications” comes aspart of hardware inventory for *NIX

and mobile devices

Happens automatically for mobile devices with Intune

You can augment ConfigMgr discovery with the Registry to MOF Tool (Reg2Mof). More on this in the 2nd half of our session.


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Once the client agent has been installed, you can really manage the asset• Asset Intelligence data

(Windows clients only)

• Software metering data (Windows clients only)

Many additional great client management features in Configuration Manager:

Not covered in this presentation as we’re only talking asset management


CONFIGMGROBJECT & ATTRIBUTE DISCOVERY

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CONFIGMGRASSET MGMT DETAILS

User Device Affinity

• Important to tie user to device

• Lets you see device and software owners and users

Hardware Inventory

• The core component of asset management

• Collects a large set of attributes by default

• Includes data from Add/ Remove Programs for application inventory

• Fairly easy to extend (for WMI and Registry attributes)

Software Inventory

• Provides very little benefit for application inventory

• Seldom used anymore (no default scan rules in Configuration Manager 2012)

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CONFIGMGRASSET MGMT DETAILS

HARDWARE

Attributes for an individual device

Attributes for a collection of devices

SOFTWARE

Installed

Has (or has not) been run in a specific time

frame

Clients that can’t install due to lack of resources This list is just the highlights.

Many other reports available.


CONFIGMGRASSET MGMT CAPABILITIES

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CONFIGMGRASSET MGMT LIMITATIONS

Configuration Manager is great for the basics. However it does not provide any advanced asset management capabilities, such as:

• True-up reporting, license blocking

License Management

• Is only as good as its database and detection method (methods for app detection keep changing)

• Suites versus individual Office products• CPU licensed products

Software Normalization

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No financial dataContracts, vendors, purchase orders, cost centers, etc.

No real asset location identificationDoes provide IP subnets, but few know the IP subnet locations

Can only manipulate the data via one consoleAnd then only limited manipulation available – most discovered or inventoried and not configurable

Additional limitations of Configuration Manager asset management



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No Control

Reactive

Managed

Proactive

Optimized

CIRESON ASSET MANAGEMENT FEATURESLifecycle management of physical and electronic assets

Spreadsheets

Discovery Tools

Cireson Asset Management

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Provisioning

Enterprise-class multi-tenant infrastructure for hybrid environments

Automation & Self-Service

Application-owner agility while IT retains control

Service & Asset Management

Flexible service delivery & basicasset mgmt

App & Infrastructure Monitoring

Comprehensive monitoring of applications & cloud infrastructure

Configuration Management

Manage & monitor configuration & drift

COMPREHENSIVEMANAGEMENT for Infrastructure & Applications with System Center 2012 R2

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COMPREHENSIVE ASSET MANAGEMENTwith Key System Center 2012 R2 Components

Service Management

Service Manager

Integration & Process Automation

Orchestrator & SMA

IaaS

Monitor & Manage Service End to End

Operations Manager

Data Protection & Recovery

Data Protection Manager

Virtualize, Deploy & Manage

Virtual Machine Manager

Design, Configure & Deploy

Configuration Manager

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ENHANCING ASSET MGMT WITH SYSTEM

CENTER

Cireson Value Proposit ionCireson builds on your investment in System Center to deliver a complete asset management solution!

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Third party Mgmt Tools

& CMDBs

Service Catalog Templates

Workflows

CMDB

Wor

k Ite

ms

Co

nfig

urat

ion

Item

s

Kno

wle

dg

e

Reporting and data warehousing

Self-Service

Standardization

Automation

EmailMobile Portal

SERVICE MANAGEMENT FOUNDATIONBuilding a Master CMDB


ASSET MANAGEMENTLifecycle management of hardware and software

Tracking by serial number or asset tag, Bulk association of

assets to support or warranty contracts

HARDWARE

Licenses, Contracts, Purchase Orders and Invoices

BUSINESS & FINANCIAL

Software Catalog Normalization, Common Licensing Metrics, Named Licensing and Authorization

SOFTWARE

SCSM supports basic configuration management OOB Cireson extends SCSM to support enterprise ITAM / SAM


















ASSET MANAGEMENT W/ SCSM + CIRESON

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CONSUMING ASSET DATA FROM 3RD PARTIES

CMDB

Data Sources Data Formats Service Manager

Asset ImportConnector


HANDS-FREE CMDBPOPULATION

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• Software Metering Rules are easy to create • Metering data can be leveraged to:

– Automatically populate ConfigMgr collections

– Drive removal of software from computers where it’s unused

• Great raw data for quantifying software license needs

• Duplicate titles in software catalog limit utility of this data

ASSESSING SOFTWARE USAGELeveraging Software Metering Data from Configuration Manager

CMDB

Service Manager

Software MeteringConnector

Site DB

Configuration Manager

Software Inventory & Metering Data

Key Scenarios Enabled:

Calculate license position based on actual usage rather than installation

Calculate potential cost savings gained by implementing software reclamation


NORMALIZING THE SOFTWARE CATALOG

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USER EXPERIENCEInterfaces for asset management user roles and use cases

FULL CONSOLETargeted to key IT

support roles: SCSM Administrators Service Desk Analysts

Change Managers Asset Managers

WEB PORTALProductivity from any

browser or device: HTML 5, CSS 3 web

interfaceView and update all asset

classes from a browserTablet and mobile friendly for anywhere productivity

ASSET EXCELConnects asset managers to

CMDB in a familiar tool: Update existing assets from any asset class

Import new assets in bulkEnforces SCSM role

based security

















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For assets not discoverable through automated methods, distributed supports teams can be mobilized quickly and easily to capture asset data.

No specialized scanner hardware required!

Coming soon to an app store near you!

MOBILE BARCODE SCANNERScan Assets from any iOS or Android Phone


ASSET MANAGEMENTUSER EXPERIENCE

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Azure Hyper-V

System Center

Cireson

THE CIRESON PLATFORM

• Built on proven Microsoft technologies, Cireson brings Azure and System Center closer together

• World class enterprise management engine provides the backbone of Service and Asset Management functions

• Cireson extends these capabilities and enables your organization to easily extend business ready solutions

Solutions and Streams

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CIRESON STOREProduct Streams Overview

Cireson offers add-ins for System Center to enhance the user experience and support for the full Service Management lifecycle, as well as a rich Asset Management feature,

bringing true enterprise capabilities to the Microsoft management suite

ESSENTIALSMANGEMENT

The core suite of Cireson components delivering a rich user experience for key

service management roles

SERVICE MANAGEMENT

Deliver a device-friendly user experience, along

with rich asset management capabilities leveraging your existing technology investments

ASSET MANAGEMENT

Highly automated, full lifecycle management of your organization’s

hardware and software assets and related

contracts

IDENTITY MANAGEMENT

Drive efficiency in supporting user

identity through secure self-service password reset across devices with System Center

SERVICE AUTOMATION

Reduce support costs through self-service

automation of common user requests

with Microsoft’s automation platforms

Free Community AppsFree apps built for the System Center community.

Coming soon…Business Management Solut ion

ESSENTIALSMANGEMENT

The core suite of Cireson components delivering a rich user experience for key

service management roles

SERVICE MANAGEMENT

Deliver a device-friendly user experience, along

with rich asset management capabilities leveraging your existing technology investments

ASSET MANAGEMENT

Highly automated, full lifecycle management of your organization’s

hardware and software assets and related

contracts

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SUMMARY & NEXT STEPSSystem Center 2012 R2 with Cireson can meet the Service Management needs even in large, complex enterprises:• Designed to Support ITIL • Deliver Enterprise Asset Management • Ensure users are productive at or away from the office Next Steps

• Schedule a Proof-of-Concept

• Reduce Risk with a Deployment Planning Workshop

• System Center Training Available

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SUMMARY & NEXT STEPSSystem Center 2012 R2 with Cireson can meet the Service Management needs even in large, complex enterprises:• Designed to Support ITIL • Deliver Enterprise Asset Management • Ensure users are productive at or away from the office Next Steps

• Schedule a Proof-of-Concept

• Reduce Risk with a Deployment Planning Workshop

• System Center Training Available

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Cireson [email protected]

@teamcireson

We’re here to help

PACE [email protected]

Asset Management: Extending Configuration Manager with Cireson

Technology

Transcript of Asset Management: Extending Configuration Manager with Cireson