Ashley Walker Resume 1(1)

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07/2008 to 03/2015 Capitol Heights, MD 07/2008 to 03/2015 Capitol Heights, MD 07/2008 to 03/2015 Capitol Heights, MD 08/2007 to 03/2008 Washington , DC 2010 Capitol Heights, MD, Prince Georges ASHLEY WALKER Summary Reliable and friendly bookkeeper who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Highlights Employee scheduling Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Strong communication skills Flexible schedule Personnel training and development Proficient in MS Office Experience Bookkeeper Shoppers Food Cleaned and organized the store, including the checkout desk and displays. Trained new sales associates. Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures. Works with the management team to implement the proper division of responsibilities. Balances general ledger by preparing trial balance; reconciling entries. Coordinate daily cash reconciliation at a high-volume location. Prepares financial reports by collecting, analyzing, and summarizing account information and trends. Answered customers' questions and addressed problems and complaints in person and via phone. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Processed all sales transactions accurately and in a timely fashion. Customer Service Shoppers Food Deal with money gram, refunds & exchanges, pay bills, and send money to other countries. Resolves product or service problems by clarifying the customer's complaints, determining the cause of adjustment; following up to ensure resolution. Execute customer transactions, including withdrawals and money orders. Operates a cash register for cash, check and credit/debit transactions. Answer customer telephone calls promptly and in an appropriate manner. Handles all customer relations issues in a gracious manner. Floor Supervisor Shoppers Food Provides immediate and accurate assistance in arranging access to an on duty manager or supervisor. Performs various operational tasks, including opening and closing the store, as well as balancing the cash register receipts at the close of the shift. Enforce company rules to the employees. Responsible for managing the employees on sales floor. Establish or identify prices of goods and services. Cashier AJ Wright Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Kept the showroom clean and maintained neat, orderly product displays.Completed floor replenishment to guarantee size availability and promote customer satisfaction. Education High School Diploma Fairmont Heights High Coursework in International Business, Accounting and Finance. 416 Carmody Hills Dr, Capitol Heights, MD 20743 | H: 240-392-2010 | C: 240-608-9000 | [email protected]

Transcript of Ashley Walker Resume 1(1)

Page 1: Ashley Walker Resume 1(1)

07/2008 to 03/2015Capitol Heights, MD

07/2008 to 03/2015Capitol Heights, MD

07/2008 to 03/2015Capitol Heights, MD

08/2007 to 03/2008Washington , DC

2010Capitol Heights, MD, Prince Georges

ASHLEY WALKER

SummaryReliable and friendly bookkeeper who quickly learns and masters new concepts and skills. Passionate about helpingcustomers and creating a satisfying shopping experience.

HighlightsEmployee schedulingCash handling accuracyOrganizedTime managementDetail-orientedExcellent multi-tasker

Strong communication skillsFlexible schedulePersonnel training and developmentProficient in MS Office

ExperienceBookkeeperShoppers FoodCleaned and organized the store, including the checkout desk and displays. Trained new sales associates. Developssystem to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies andprocedures. Works with the management team to implement the proper division of responsibilities. Balances generalledger by preparing trial balance; reconciling entries. Coordinate daily cash reconciliation at a high-volume location.Prepares financial reports by collecting, analyzing, and summarizing account information and trends. Answeredcustomers' questions and addressed problems and complaints in person and via phone. Built customer confidence byactively listening to their concerns and giving appropriate feedback. Processed all sales transactions accurately and in atimely fashion.

Customer ServiceShoppers FoodDeal with money gram, refunds & exchanges, pay bills, and send money to other countries. Resolves product or serviceproblems by clarifying the customer's complaints, determining the cause of adjustment; following up to ensureresolution. Execute customer transactions, including withdrawals and money orders. Operates a cash register for cash,check and credit/debit transactions. Answer customer telephone calls promptly and in an appropriate manner. Handlesall customer relations issues in a gracious manner.

Floor SupervisorShoppers FoodProvides immediate and accurate assistance in arranging access to an on duty manager or supervisor. Performsvarious operational tasks, including opening and closing the store, as well as balancing the cash register receipts at theclose of the shift. Enforce company rules to the employees. Responsible for managing the employees on sales floor.Establish or identify prices of goods and services.

CashierAJ WrightAnswered customers' questions and addressed problems and complaints in person and via phone.Helped customersselect products that best fit their personal needs.Kept the showroom clean and maintained neat, orderly productdisplays.Completed floor replenishment to guarantee size availability and promote customer satisfaction.

EducationHigh School DiplomaFairmont Heights HighCoursework in International Business, Accounting and Finance.

416 Carmody Hills Dr, Capitol Heights, MD 20743 | H: 240-392-2010 | C: 240-608-9000 | [email protected]