As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and...

34
Tokyo Disney Resort Official Website in English https://www.tokyodisneyresort.jp/en/index.html Also available in Chinese, Indonesian, Japanese, Korean, and Thai For Inquiries, Comments and Consultation Tokyo Disney Resort Information Center 0570-00-8632 (9:00 a.m. – 5:00 p.m.) From some mobile phones and IP phones, please call 045-330-5211. From overseas, please call +81-45-330-5211. 1-1 Maihama, Urayasu-shi, Chiba-ken 279-8511, Japan Automated Voice Information Service 0570-00-3932 (available 24 hours / in Japanese only) Tokyo Disney Resort Official Website Inquiry Form https://www.tokyodisneyresort.jp/en/tdr/bfree/info For Information on Driving to the Resort, Area Traffic, and Parking Tokyo Disney Resort Traffic Information Telephone Service 0570-00-3388 (available 24 hours / in Japanese only) The Automated Voice Information Service and Traffic Information Telephone Service are not accessible from mobile phones, IP phones, or international numbers. Note: The inquiry form is for Guests who cannot use a telephone.

Transcript of As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and...

Page 1: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

As of Nov. 2019As of Nov. 2019

Tokyo Disney Resort Official Website in Englishhttps://www.tokyodisneyresort.jp/en/index.html

Also available in Chinese, Indonesian, Japanese, Korean, and Thai

For Inquiries, Comments and ConsultationTokyo Disney Resort Information Center0570-00-8632 (9:00 a.m. – 5:00 p.m.)From some mobile phones and IP phones, please call 045-330-5211.From overseas, please call +81-45-330-5211.1-1 Maihama, Urayasu-shi, Chiba-ken 279-8511, Japan

Automated Voice Information Service 0570-00-3932 (available 24 hours / in Japanese only)

Tokyo Disney Resort Official Website Inquiry Form https://www.tokyodisneyresort.jp/en/tdr/bfree/info

For Information on Driving to the Resort, Area Traffic, and ParkingTokyo Disney Resort Traffic Information Telephone Service0570-00-3388 (available 24 hours / in Japanese only)

The Automated Voice Information Service and Traffic Information Telephone Service are not accessible from mobile phones, IP phones, or international numbers.Note: The inquiry form is for Guests who cannot use a telephone.

As of Nov. 2019As of Nov. 2019

Page 2: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Table of Contents

Tokyo Disney Resort Information

Tokyo Disney Resort Information ……… 3For Guests with physical disabilities……12For Guests in wheelchairs …………………12For Guests with hearing disabilities

…………12

For Guests with visual disabilities ………

13

16

……………………………………

………………………………………

…………………………………………………………………………………………………………………………………………………………………………

………………………………

Tokyo Disneyland AttractionsWhen experiencing the attractions 27

28293235364145

Tokyo DisneySea AttractionsWhen experiencing the attractions …………49

………………………50………………………52

………………………………57……………………………58………………………………61……………………………63…………………………66

The following facilities provide assistance to enhance your enjoyment of the Resort.

Welcome to Tokyo Disney Resort®!

This Tokyo Disney Resort Information Book provides information on services and facilities

available for Guests with disabilities, temporary impairments, or who require extra assistance,

as well as expectant mothers and persons of advanced age, to enjoy their Resort visit to the utmost.

Please use this information book as a supplement to the Tokyo Disneyland® Guide Map

and the Tokyo DisneySea® Guide Map.

World Bazaar AdventurelandWesternlandCritter CountryFantasylandToontownTomorrowland

Mediterranean HarborAmerican WaterfrontPort DiscoveryLost River DeltaArabian CoastMermaid Lagoon

Mysterious Island

Tokyo Disneyland®

Main Street House

Disney Ambassador® HotelGuest Service Counter

Tokyo Disneyland® HotelBell Desk

Tokyo DisneySea®

Guest Relations

Tokyo DisneySea Hotel MiraCosta®

Bell Desk

Ikspiari®

Information Counter (three locations)

Disney Resort LineOffice at each station

Content, including attractions terms of service, may change without notice. For details, please visit the Barrier Free page on the Tokyo Disney Resort Offical Website.

https://www.tokyodisneyresort.jp/en/tdr/bfree.html

List of Attractions, Entertainment Venues and Disney Character Greeting Facilities 18

For Guests with special dietary requirements ………………………………

Tokyo Disney R

esort Information

2 3

Page 3: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Tokyo Disney R

esort Information

Disney Resort LineThis monorail system is convenient for getting around the Resort.For transportation from JR Maihama Station to Tokyo DisneySea or Tokyo DisneySea Hotel MiraCosta, please utilize the Disney Resort Line from Resort Gateway Station.

◆Elevators are available at each station.◆There is a gap of 5 cm and about 3 cm difference in height between the platform and the monorail.◆Please see a Cast Member to use a portable slope.◆There are wheelchair spaces available in the 3rd and 4th cars of the monorail. ◆Disney Resort Line monorail trains have Priority Seats.

Wheelchairs can be rented (for a fee) at the Stroller & Wheelchair Rentals counter inside the Parks.- Rentals may not be available depending on weather conditions, etc.

Wheelchair- Children’s wheelchair also available

Motorized Wheelchair- For Guests ages 18 and over- Subject to availability

Battery-Assisted Push Wheelchair- Must be accompanied by a member of the Guest’s party who can operate the wheelchair properly

Please note that for safety reasons, restaurants at Tokyo DisneySea does not sell or serve alcoholic beverages to Guests operating a motorized wheelchair inside the Park.

Mobility Service Dogs, Hearing Dogs and Guide Dogs under the Law Concerning Assistance Dogs for the Disabled are permitted to enter the Parks. Guests must bring their official Assistance Dog identification document and their dog must wear the proper identifications as required by Japanese law. Before experiencing an attraction, please be sure to contact a Cast Member. Please note that you may not leave your Assistance Dog with the Cast Members. To experience an attraction that cannot accommodate Assistance Dogs, please have a member of your party wait with your dog outside of the attraction.

Guest ParkingParking sections for Guests with disabilities are available at the Tokyo Disney Resort Guest Parking areas. If you need parking spaces which are wider or located near the Park entrance, please ask a Cast Member at the Guest Parking toll gate.

Restaurants & ShopsGuests may enter all merchandise and food facilities with their Assistance Dog.

Relief Area for Assistance DogsPlease contact a Cast Member regarding the designated area for the Assistance Dog to relieve itself.

Disney Resort CruiserA convenient, complimentary shuttle bus for getting around Tokyo Disney Resort.For assistance to board the bus using the ramp as shown below, please contact a Cast Member.

Transportation within Tokyo Disney Resort Rental Wheelchairs / Motorized Wheelchairs

Guests Accompanied by Assistance Dogs (excluding trainee dogs)

4 5

Page 4: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Tokyo Disney R

esort Information

Multi-function RestroomWheelchair-accessible restrooms that have more space and that have facilities for ostomates are located throughout the Parks.

Tokyo Disneyland

Themed Land Restroom Location Type of Handrail Multipurpose Seat Type

Automatic Door

Toilet Seat Bidet

WasteFlushing

Spring-Typeon right side

Spring-Typeon left side

Swing-Typeon right side

Swing-Typeon left side

Swing-Typeon both sides

Outside the Main Entrance

Ground level of Bon Voyage ● 1 ● ● △

Beneath Tokyo Disneyland Gateway ● 1 ● ● ●

Ground level of Tokyo Disneyland Station ● 1 ● ● ●

Near Tokyo Disneyland Bus Terminal West ● × × × ×

Ground level of Parking Structure ● 1 ● ● ●

In the Tinker Bell Section of Guest Parking Area ● 1 ● ● △

On the left of Guest Relations Window ● 1 ● ● ●

Near Group Sales Window ● 1 ● ● △

World BazaarOn the left of Stroller & Wheelchair Rentals ● 1 ● ● ●

On the left of Main Street House ● 1 ● ● ●

Adventureland

On the left of Central First Aid ● 2 ● ● ●

On the left of Jungle Cruise: Wildlife Expeditions ● 1 ● ● ●

On the left of Theatre Orleans ● 1 ● ● ●

Westernland

On the right of Plaza Pavilion Restaurant ● 1 ● ● △

In front of Country Bear Theater ● 1 ● ● ●

On the right of Westernland Shootin’ Gallery ● 1 ● ● ●

On the left of Camp Woodchuck Kitchen ● 1 ● ● △

Settlers’ Landing at Tom Sawyer Island ● × ● ● △

Critter Country On the right of Rackety’s Raccoon Saloon ● 2 ● ● ●

FantasylandOn the left of Queen of Hearts Banquet Hall ● × ● ● △

On the left of Pinocchio’s Daring Journey ● 1 ● ● ●

Toontown On the right of Roger Rabbit’s Cartoon Spin ● 2 ● ● ●

TomorrowlandOn the right of Treasure Comet ● 1 ● ● ●

On the left of Cosmic Encounter ● 1 ● ● ●

Multipurpose Seat Type / Dimensions (mm)W: Width of SeatD: Depth of SeatH: Height of Seat Surface1. Stored, W: 640 / D: 1,620 / H: 500 2. Stored, W: 1,500 / D: 650 / H: 500 3. Spring Type, W: 738 / D: 1,285 / H: 479Waste Flushing: ●with sink for ostomates △Toilet seat with faucet for cleaning ostomate pouch× Not available

Example of restroom(Spring-Type handrail on right side)

Example of restroom(Spring-Type handrail on left side)

Tokyo DisneySea

Themed Port Restroom Location Type of Handrail Multipurpose Seat Type

Automatic Door

Toilet Seat Bidet

Waste Flushing

Spring-Type on right side

Spring-Type on left side

Swing-Type on right side

Swing-Type on left side

Swing-Type on both sides

Outside the Park Entrances

Ground level of Tokyo DisneySea Station ● 3 ● × ●

Near the Storage Lockers around Tokyo DisneySea Bus Terminal North ● 1 ● ● ●

In front of Group Sales ● 1 ● ● ●

DisneySea Plaza

On the right of Valentina’s Sweets ● 1 ● ● ●

On the left of Fotografica ● 1 ● ● ●

Mediterranean Harbor

On the left of Central First Aid ● 1 ● ● ●

On the right of Gondolier Snacks ● 1 ● ● ●

Near the entrance to Fortress Explorations ● 1 ● ● ●

American Waterfront

Under the DisneySea Electric Railway station ● 1 ● ● ●

On the left of Tower of Terror ● 2 ● ● ●

On the right of Aunt Peg’s Village Store ● 1 ● ● ●

Port Discovery On the left of Horizon Bay Restaurant ● 2 ● ● ●

Lost River Delta

On the left of Hangar Stage ● 1 ● ● ●

On the right of Indiana Jones®Adventure: Temple of the Crystal Skull ● 2 ● ● ●

Arabian CoastOn the right of Sindbad’s Storybook Voyage ● 1 ● ● ●

On the right of Caravan Carousel ● 2 ● ● ●

Mermaid Lagoon In front of Kiss de Girl Fashions ● 1 ● ● ●

Mysterious Island On the left of Nautilus Gifts ● 1 ● ● ●

Multipurpose Seat Type / Dimensions (mm)W: Width of SeatD: Depth of SeatH: Height of Seat Surface1. Stored, W: 640 / D: 1,620 / H: 500 2. Stored, W: 1,500 / D: 650 / H: 500 3. Spring Type, W: 738 / D: 1,285 / H: 479Waste Flushing: ●with sink for ostomates× Not available

Example of restroom(Spring-Type handrail on right side)

Example of restroom(Spring-Type handrail on left side)

Example of restroom(Swing-Type handrail on left side)

6 7

Page 5: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Disney Ambassador HotelGuest Service Counter

Tokyo DisneySea Hotel MiraCostaBell Desk

Tokyo Disneyland HotelBell Desk

Tokyo Disney Celebration HotelGuest Service Counter

Disney Resort LineEach station

Guests Using a Stroller as a WheelchairIn Tokyo Disney Resort, Guests who use a stroller as a wheelchair are given a tag to differentiate it from a regular stroller. At attractions and viewing areas for entertainment programs, such Guests will be treated the same as those who use wheelchairs. To receive the tags, go to:

Tokyo DisneylandStroller & Wheelchair RentalsMain Street HouseCast Members at attractions andentertainment programs

Tokyo DisneySeaStroller & Wheelchair RentalsGuest RelationsCast Members at attractions andentertainment programs

IkspiariInformation Counter (three locations)

Facilities Equipped with a Lift

Facilities with an Elevator

Tokyo Disneyland

Tokyo DisneySea

Mediterranean HarborMysterious Island Journey to the Center of the Earth

AttractionLost River Delta Raging Spirits

Restaurant Magellan’s, Magellan’s Lounge

Restaurant Adventureland Blue Bayou RestaurantThemed Land Facility Name

Themed Port Facility Name

Tokyo Disneyland

Tokyo DisneySea

Port Discovery

Mediterranean Harbor

Mediterranean HarborSoaring: Fantastic FlightFortress Explorations

Mysterious Island Journey to the Center of the Earth

AttractionAmerican Waterfront DisneySea Electric Railway

Broadway Music Theatre

Zambini Brothers’ Ristorante

Restaurant

Magellan’s

American Waterfront S.S. Columbia Dining Room,The Teddy Roosevelt Lounge

Lost River Delta Miguel’s El Dorado CantinaMysterious Island Nautilus Galley

World Bazaar

Attraction

Shop

AdventurelandFantasyland

Western River RailroadCinderella’s Fairy Tale Hall

Tomorrowland Star Tours:The Adventures Continue

Restaurant HokusaiWesternland Camp Woodchuck KitchenCritter Country

World Bazaar

Restaurant Grandma Sara’s Kitchen

Bibbidi Bobbidi Boutique

Tomorrowland Soft Landing,Pan Galactic Pizza Port

Themed Land Facility Name

Themed Port Facility Name / Area

MiscellaneousUpper level of Port(next to DisneySea Electric Railway Station)Lower level of Port(next to Horizon Bay Restaurant)

Facilities Equipped with a Lift

Facilities with an Elevator

Tokyo Disneyland

Tokyo DisneySea

Mediterranean HarborMysterious Island Journey to the Center of the Earth

AttractionLost River Delta Raging Spirits

Restaurant Magellan’s, Magellan’s Lounge

Restaurant Adventureland Blue Bayou RestaurantThemed Land Facility Name

Themed Port Facility Name

Tokyo Disneyland

Tokyo DisneySea

Port Discovery

Mediterranean Harbor

Mediterranean HarborSoaring: Fantastic FlightFortress Explorations

Mysterious Island Journey to the Center of the Earth

AttractionAmerican Waterfront DisneySea Electric Railway

Broadway Music Theatre

Zambini Brothers’ Ristorante

Restaurant

Magellan’s

American Waterfront S.S. Columbia Dining Room,The Teddy Roosevelt Lounge

Lost River Delta Miguel’s El Dorado CantinaMysterious Island Nautilus Galley

World Bazaar

Attraction

Shop

AdventurelandFantasyland

Western River RailroadCinderella’s Fairy Tale Hall

Tomorrowland Star Tours:The Adventures Continue

Restaurant HokusaiWesternland Camp Woodchuck KitchenCritter Country

World Bazaar

Restaurant Grandma Sara’s Kitchen

Bibbidi Bobbidi Boutique

Tomorrowland Soft Landing,Pan Galactic Pizza Port

Themed Land Facility Name

Themed Port Facility Name / Area

MiscellaneousUpper level of Port(next to DisneySea Electric Railway Station)Lower level of Port(next to Horizon Bay Restaurant)

Tokyo Disney R

esort Information

8 9

Page 6: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

Tokyo Disneyland Tokyo DisneySeaWestern River RailroadPooh’s Hunny HuntMonsters, Inc. Ride & Go Seek!Buzz Lightyear’s Astro Blasters

Toy Story Mania!Caravan CarouselJasmine’s Flying CarpetsSindbad’s Storybook Voyage

© Disney/Pixar

Services to Support Guests with Disabilities

Disability Access Service

Separate Wait Service

Official Website

Applicable Locations:At Tokyo Disneyland:- All attractions- Woodchuck Greeting Trail- Mickey’s House and Meet Mickey

Eligible Guests:Holders of a physical disability certificate, mental disability certificate or certificate for the cognitively challenged.

The eligible Guest must be accompanied by a member of their party:Persons with visual, mental, or developmental disabilities must be accompanied by an able-bodied member of their party to experience an attraction or a Disney Character greeting.For details, please refer to the pages regarding attractions, entertainment facilities, and Disney Character greeting facilities in the Tokyo Disney Resort Information Book.

Eligible Guests:Persons in wheelchairs, persons of advanced age, expectant mothers, and persons with disabilities.At Tokyo DisneySea:

- All attractions- Village Greeting Place- ¡Saludos Amigos! Greeting Dock- Mickey & Friends’ Greeting Trails- Ariel’s Greeting Grotto

Services are available for Guests with special needs due to a disability (including temporary disabilities). These ser-vices are provided to alleviate some of the challenges that Guests with disabilities may have in the Parks. Eligibility and contents differ depending on the service.Please note that Guest Assistance Cards are no longer available at the Parks.

Each member of your party requiring assistance must register in order to use this service.Registration for Disability Access Service can be made at locations where this service is offered, Main Street House at Tokyo Disneyland, or Guest Relations at Tokyo DisneySea.Please present a disability certificate along with all of your party’s Park tickets.

Please present the Park ticket used to register for the Disability Access Service to the Cast Member at the attraction or Disney Character greeting location.Guests who have difficulty standing in line for a long period will be able to wait at a separate area, along with thier party, instead of in the queue until the designated time (you may not be able to experience the shows or presenta-tions at the queue area).You will not be able to experience another attraction or Disney Character greeting while using this service.

- Your picture will be taken for verification during registration.

- This service is not intended to shorten your wait time at an attraction or a Disney Character greeting location.- Depending on the degree of assistance needed or specific conditions at an attraction, your wait time may be longer than that of the Guests

standing in line.

Please present all your party’s Park tickets to the Cast Member at an attraction or a Disney Character greeting location.

Guests who have difficulty standing in line for a long period will be able to wait at a separate area instead of in the

queue until the designated time (you may not be able to experience the shows or presentations at the queue area).

All other members of your party are requested to remain in line. You will be able to rejoin your party at the boarding

or greeting area.

You will not be able to experience another attraction or Disney Character greeting while using this service.

- This service is not intended to shorten your wait time at an attraction or a Disney Character greeting location.- Guests will not be able to experience an attraction if they do not meet the boarding requirements.

This Information Book is also available for online viewing at the Tokyo Disney Resort Official Website.

Note: The Barrier-Free Access for Guests with Disabilities website is primarily text-based in order to provide a user-friendly page for Guests using accessibility tools such as the Text-to-Speech system.

The PDF version of this Information Book can also be downloaded by accessing the site below.

Video guidance for wheelchair access is provided for the following attractions:

Tokyo Disney Resort Official Website: Barrier-Free Access for Guests with Disabilitieshttps://www.tokyodisneyresort.jp/en/tdr/bfree.html

- Guests will not be able to experience an attraction if they do not meet the boarding requirements.- At an attraction, this service is valid for up to six persons (yourself and five members of your party). At a Disney Character greeting loca-

tion, this service is valid for up to ten persons (yourself and nine members of your party). If the number of persons in your party is more than six or ten respectively, the excluded persons may be asked to wait in line and meet you at the boarding or greeting area.

10 11

Page 7: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Audio Information CD (in Japanese only)

Main Street House

Japanese language CD’s explaining each area’s themes and atmosphere and introducing its attractions, restaurants, and shops are available.

Braille Guidebook (in Japanese only)

This guidebook includes textured maps showing the layout of Tokyo Disneyland and Tokyo DisneySea, with descriptions for the attractions, food and merchandise facilities, and restrooms. This guidebook is useful to check the location of each facility.

The Audio Information CD and Braille Guidebook (both in Japanese) are available at the following facilities.

Guest RelationsInside Tokyo DisneySea

Tokyo DisneySea InformationOutside the Park entrances below Tokyo DisneySea Station on the Disney Resort Line

Guests with Visual Disabilities

Tokyo DisneySeaTokyo Disneyland

Guests with Hearing Disabilities

Attraction Story PapersThese materials briefly introduce the story or narration used in selected attractions. Attraction Story Papers are available at the following locations.In Tokyo Disneyland: Main Street HouseIn Tokyo DisneySea: Guest RelationsAlso available at some attractions.

Sign Language Service (in Japanese only)Sign language interpretation is available for some attractions.For details, please check the Barrier-Free page on the Tokyo Disney Resort official website.

Sign Language (in Japanese only)Cast Members who know sign language may be able to provide assistance at the Parks.

To order an Audio Information CD and/or Braille Guidebook(both in Japanese) in advance, please call the Tokyo Disney Resort Information Center or send a contact form from the Tokyo Disney Resort official website.

For Guests w

ith Disabilities

Guests Using Wheelchairs

For Guests with Physical Disabilities

Viewing Entertainment ProgramsViewing areas for Guests using wheelchairs (includ ing strollers as wheelchairs) are available at the viewing areas of designated shows, parades, and theater attractions. Guests wishing to take advantage of this service should refer to the “Tokyo Disneyland Entertainment Today” or “Tokyo DisneySea Entertainment Today” pamphlet for details, or contact a nearby Cast Member.

12 13

Page 8: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Braille Menus (in Japanese only)

Japanese Braille menus are available for regular menu items at all food facilities except some wagons and counter service restaurants. Please contact a Cast Member.

Stationary Tactile Maps (in Japanese only)

Stationary maps detailing the layout of all Park facilities through tactile information are available at the following locations:

Scale ModelsScale models of the Disney characters and the attractions are available at Tokyo Disney Resort. At Main Street House in Tokyo Disneyland or at Guest Relations in Tokyo DisneySea, Guests may request to touch and handle the models to get an idea of what the Disney characters look like, the shape of attraction seats, and special features of the attractions. Guests may ask to handle the models at the attractions as well.

Tokyo Disneyland Entrance Area• Main Street House (audio-enhanced map)• Next to the Park Information Board

Westernland• In front of Tom Sawyer Island Rafts

DisneySea Plaza• Guest Relations (audio-enhanced map)

Mediterranean Harbor• Next to the Park Information Board

Tokyo DisneySeaTokyo Disneyland

For Guests w

ith Disabilities

14 15

Page 9: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

Only Guests with dietary limitations may bring their meals into the restaurants. For Guests who have dietary limitations, certain restaurants (see charts below) have microwave ovens and other equipment for Guest use. If you wish to use the equipment, please contact a Cast Member at the restaurant. Vegetarian meals and a “Special Dietary Menu” that does not contain the five major allergens are also available.

Guests with Special Dietary Requirements

Tokyo Disneyland

Name of Restaurant Double Boiler

Microwave Oven Pureeing Mincing Vegetarian

MealsSpecial Dietary

Menu

World BazaarEastside Cafe ● ● ● ● ● ●Center Street Coffeehouse ● ● ● ● ●Restaurant Hokusai ● ● ● ● ●AdventurelandCrystal Palace Restaurant ● ● ● ● ●China Voyager ● ●Blue Bayou Restaurant ● ● ● ● ● ●Polynesian TerraceEntertainment Restaurant* ● ● ● ● ●

WesternlandThe Diamond HorseshoeEntertainment Restaurant* ● ● ● ● ●

Hungry Bear Restaurant ● ●Plaza Pavilion Restaurant ● ● ● ● ●Critter CountryGrandma Sara’s Kitchen ● ● ● ● ●FantasylandQueen of Hearts Banquet Hall ● ● ● ● ●TomorrowlandPlazma Ray’s Diner ● ● ● ● ● ●

Restaurant with Priority Seating (subject to wait time at the restaurant depending on circumstances) If seats are still available on your day of visit, bookings can be made at the restaurant from 10:00 a.m.

*Restaurant with entertainment To dine at these restaurants, bookings must be made in advance through the Tokyo Disney Resort official website (in Japanese only).

Tokyo DisneySea

Name of Restaurant Double Boiler

Microwave Oven Pureeing Mincing Vegetarian

MealsSpecial Dietary

Menu

Mediterranean HarborCafe Portofino ● ● ● ● ●Zambini Brothers’ Ristorante ● ● ● ● ● ●Magellan’s ● ● ● ● ●Ristorante di Canaletto ● ● ● ● ● ●American WaterfrontS.S. Columbia Dining Room ● ● ● ● ●Cape Cod Cook-Off ● ●The Teddy Roosevelt Lounge ● ● ● ●New York Deli ● ●Restaurant Sakura ● ● ● ● ●Port DiscoveryHorizon Bay Restaurant ● ● ● ● ●Lost River DeltaMiguel’s El Dorado Cantina ● ● ● ●Yucatan Base Camp Grill ● ● ● ● ●Arabian CoastCasbah Food Court ● ● ● ● ● ●Mermaid LagoonSebastian’s Calypso Kitchen ● ●Mysterious IslandVulcania Restaurant ● ● ● ● ●

- Vegetarian meals include onions, garlic, eggs, and dairy products, but no meat or seafood.- “Special Dietary Menu” refers to meals that do not contain the five major allergens: wheat, dairy products, eggs, buckwheat, and peanuts.

For more information, please contact a Cast Member at the restaurant.

Park information on allergens and special dietary menus is

available in detail on the Official Website (in Japanese only).

http://fsp.tokyodisneyresort.jp

- Food preparation may take time. Depending on the menu item, it may be difficult to process the food into the form that you specify.- Guests may use the restaurant’s tableware (dishes, forks, spoons, etc.), however, the tableware is not allergen-free.

An example of a dish from the “Special Dietary Menu.”16 17

Page 10: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

List of Attractions, Entertainment Venues and Disney Character Greeting Facilities

Tokyo Disneyland

Wheelchair Restrictions Restraints Special EffectsPage Number of accompanying Guests

required for Guests with Visual, Developmental, Intellectual or

Mental Disabilities

Can be experienced

with Assistance

Dog

Number of accompanying Guests required for Guests with Physical

Disabilities

Accessible by Wheelchair or

Motorized Wheelchair

Transfer from Wheelchair Required

(to a vehicle or designated

vehicle)

Should be free from high blood pressure, heart, back or neck problems, motion sickness, or other

conditions that could be aggravated by this adventure. Expectant mothers and persons

of advanced age should not ride.

May not ride if unable to maintain a

stable sitting position alone in a moving

vehicle

May not hold a child on

your lap while riding

Required Dark Loud Flash/Strobe

Water/Fire/

Smoke

World Bazaar1 Omnibus 28 One for each level of a vehicle Yes One for every two Guests Yes

2 Penny Arcade 28 Yes Yes

Adventureland3 Western River Railroad 29 One for every two Guests Yes One for each Guest Yes Yes Yes Yes

4 Pirates of the Caribbean 29 One for every two Guests One for each Guest Yes Applicable Yes Yes Yes

5 Jungle Cruise: Wildlife Expeditions 30 One for each vehicle Yes One for every two Guests Yes Yes Yes Yes

6 Swiss Family Treehouse 30 One for each group Yes One for each Guest

7 The Enchanted Tiki Room:Stitch Presents “Aloha E Komo Mai!” 31 One for each group Yes Yes Yes Yes Yes Yes

8 Theatre Orleans 31 One for each group Yes Yes Yes

Westernland9 Westernland Shootin’ Gallery 32 One for each group Yes Yes

10 Country Bear Theater 32 One for each group Yes Yes Yes Yes

11 Mark Twain Riverboat 33 One for each vehicle Yes One for every four Guests

Yes(for the first floor of the

vehicle only)

Yes

12 Tom Sawyer Island Rafts 33 One for each vehicle Yes One for every two Guests Yes

13 Big Thunder Mountain 34 One for each Guest One for each Guest Applicable Applicable Applicable Yes Yes Yes Yes

14 Woodchuck Greeting Trail 34 One for each group Yes Yes

Critter Country15 Splash Mountain 35 One for each Guest One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes

16 Beaver Brothers Explorer Canoes 35 One for each Guest One for each Guest Yes Applicable Applicable Yes

18 19

Page 11: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

Wheelchair Restrictions Restraints Special EffectsPage Number of accompanying Guests

required for Guests with Visual, Developmental, Intellectual or

Mental Disabilities

Can be experienced

with Assistance

Dog

Number of accompanying Guests required for Guests with Physical

Disabilities

Accessible by Wheelchair or

Motorized Wheelchair

Transfer from Wheelchair Required

(to a vehicle or designated

vehicle)

Should be free from high blood pressure, heart, back or neck problems, motion sickness, or other

conditions that could be aggravated by this adventure. Expectant mothers and persons

of advanced age should not ride.

May not ride if unable to maintain a

stable sitting position alone in a moving

vehicle

May not hold a child on

your lap while riding

Required Dark Loud Flash/Strobe

Water/Fire/

Smoke

Fantasyland17 Alice’s Tea Party 36 One for every three Guests One for each Guest Yes

18 “it’s a small world” 36 One for every three Guests Yes One for each Guest Yes

19 Castle Carrousel 37 One for every four Guests One for each Guest Yes Applicable Applicable Yes

20 Snow White’s Adventures 37 One for each Guest One for each Guest Yes Applicable Yes Yes Yes

21 Cinderella’s Fairy Tale Hall 38 One for each group Yes Yes

22 Dumbo The Flying Elephant 38 One for each Guest One for each Guest Yes Applicable Yes

23 Peter Pan’s Flight 38 One for each Guest Must be able to walk without assistance Applicable Applicable Yes Yes

24 Pinocchio’s Daring Journey 39 One for each Guest One for each Guest Yes Applicable Yes Yes

25 Pooh’s Hunny Hunt 39 One for every two Guests One for each Guest Yes Applicable Yes Yes Yes Yes

26 Haunted Mansion 40 One for every two Guests One for each Guest Yes Yes Yes Yes

27 Mickey’s PhilharMagic 40 One for each group Yes Yes Yes Yes Yes Yes

Toontown28 Gadget’s Go Coaster 41 One for each Guest One for each Guest Yes Applicable Applicable Yes

29 Goofy’s Paint ’n’ Play House 41 One for each group Yes Yes

30 Chip ’n Dale’s Treehouse 42 One for each group Yes One for each group

31 Toon Park 42 Yes Yes

32 Donald’s Boat 43 One for each group Yes One for each group

Yes(for the first floor of the

vehicle only)

33 Minnie’s House 43 One for each group Yes Yes

34 Roger Rabbit’s Car Toon Spin 44 One for each Guest One for each Guest Yes Applicable Applicable Yes Yes Yes Yes

35 Mickey’s House and Meet Mickey 44 One for each group Yes Yes

Tomorrowland36 Star Tours: The Adventures Continue 45 One for every two Guests One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes Yes

37 Stitch Encounter 45 One for each group Yes Yes Yes Yes Yes

38 Space Mountain 46 One for each Guest One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes Yes Yes

39 Buzz Lightyear’s Astro Blasters 46 One for every two Guests One for each Guest Yes Yes Yes Yes

40 Monsters, Inc. Ride & Go Seek! 47 One for each Guest Yes One for each Guest Yes Applicable Yes Yes Yes Yes

41 Showbase 47 One for each group Yes Yes Yes Yes Yes

20 21

Page 12: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

Tokyo DisneySea

Wheelchair Restrictions Restraints Special EffectsPage Number of accompanying Guests

required for Guests with Visual, Developmental, Intellectual or

Mental Disabilities

Can be experienced

with Assistance

Dog

Number of accompanying Guests required for Guests with Physical

Disabilities

Accessible by Wheelchair or

Motorized Wheelchair

Transfer from Wheelchair Required

(to a vehicle or designated

vehicle)

Should be free from high blood pressure, heart, back or neck problems, motion sickness, or other

conditions that could be aggravated by this adventure. Expectant mothers and persons

of advanced age should not ride.

May not ride if unable to maintain a

stable sitting position alone in a moving

vehicle

May not hold a child on

your lap while riding

Required Dark Loud Flash/Strobe

Water/Fire/

Smoke

Mediterranean Harbor1 Venetian Gondolas 50 One for each vehicle Yes One for each Guest Yes

2 Soaring: Fantastic Flight 50 One for each Guest One for each Guest Yes Applicable Applicable Yes Yes

3 DisneySea Transit Steamer Line 51 One for each vehicle Yes One for every four Guests Yes

4 Fortress Explorations 51 One for each group Yes One for each Guest Yes

American Waterfront5 Turtle Talk 52 One for each group Yes Yes Yes

6 Tower of Terror 52 One for every two Guests Must be able to walk without assistance Yes Applicable Applicable Applicable Yes Yes Yes Yes

7 DisneySea Electric Railway 53 One for each vehicle Yes One for every two Guests Yes

8 DisneySea Transit Steamer Line 53 One for each vehicle Yes One for every four Guests Yes

9 Toy Story Mania! 54 One for each Guest One for each Guest Yes Applicable Yes Yes Yes

10 Big City Vehicles 54 One for each vehicle Yes One for each Guest Yes

11 Dockside Stage 55 One for each group Yes Yes Yes

12 Broadway Music Theatre 55 One for each group Yes Yes Yes Yes Yes

13 Village Greeting Place 56 One for each group Yes Yes

Port Discovery14 Aquatopia 57 One for every two Guests One for each Guest Yes Applicable Yes

15 DisneySea Electric Railway 57 One for each vehicle Yes One for every two Guests Yes

16 Nemo & Friends SeaRider 57 One for every two Guests One for each Guest Yes Applicable Yes Yes Yes Yes Yes

22 23

Page 13: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

For Guests w

ith Disabilities

Wheelchair Restrictions Restraints Special EffectsPage Number of accompanying Guests

required for Guests with Visual, Developmental, Intellectual or

Mental Disabilities

Can be experienced

with Assistance

Dog

Number of accompanying Guests required for Guests with Physical

Disabilities

Accessible by Wheelchair or

Motorized Wheelchair

Transfer from Wheelchair Required

(to a vehicle or designated

vehicle)

Should be free from high blood pressure, heart, back or neck problems, motion sickness, or other

conditions that could be aggravated by this adventure. Expectant mothers and persons

of advanced age should not ride.

May not ride if unable to maintain a

stable sitting position alone in a moving

vehicle

May not hold a child on

your lap while riding

Required Dark Loud Flash/Strobe

Water/Fire/

Smoke

Lost River Delta

17 Indiana Jones® Adventure:Temple of the Crystal Skull 58 One for each Guest One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes Yes Yes

18 DisneySea Transit Steamer Line 59 One for each vehicle Yes One for every four Guests Yes

19 Raging Spirits 59 One for each Guest One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes

20 Hangar Stage 60 One for each group Yes Yes Yes Yes Yes Yes

21 ¡Saludos Amigos! Greeting Dock 60 One for each group Yes Yes

22 Mickey & Friends’ Greeting Trails 60 One for each group Yes Yes

Arabian Coast23 Caravan Carousel 61 One for every four Guests Yes One for each Guest Yes Applicable Applicable Yes

24 Jasmine’s Flying Carpets 61 One for each Guest One for each Guest YesYes

To a Designated Wheelchair

Applicable Yes

25 Sindbad’s Storybook Voyage 62 One for every three Guests Yes One for each GuestYes

To a Designated Wheelchair

Yes Yes

26 The Magic Lamp Theater 62 One for each group Yes Yes Yes Yes

Mermaid Lagoon27 Ariel’s Playground 63 Yes Yes Yes Yes

28 Jumpin’ Jellyfish 63 One for each Guest One for each Guest Yes Applicable Applicable Yes Yes

29 Scuttle’s Scooters 63 One for each Guest One for each Guest Yes Applicable Applicable Yes

30 Flounder’s Flying Fish Coaster 64 One for each Guest One for each Guest Yes Applicable Applicable Yes

31 Blowfish Balloon Race 64 One for every three Guests One for each Guest Yes Yes

32 Mermaid Lagoon Theater 65 One for each group Yes Yes Yes Yes Yes

33 The Whirlpool 65 One for every three Guests One for each Guest Yes Yes

34 Ariel’s Greeting Grotto 65 Yes Yes

Mysterious Island

35 20,000 Leagues Under the Sea 66 One for each Guest Must be able to walk without assistance Yes Yes Yes Yes

36 Journey to the Center of the Earth 66 One for each Guest One for each Guest Yes Applicable Applicable Applicable Yes Yes Yes Yes Yes

24 25

Page 14: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© D© Disney / Pixar

24

9

23

34

40

36

3839

37

35

33

30283229

3120

21

27

242219

26 18

17 25

1516

13

10

1112

8

5

36

7

1

World Bazaar

Westernland

Critter Country

FantasylandToontown

TomorrowlandAdventureland

Central First AidCentral First Aid

Outisde the ParkOutisde the ParkOutisde the ParkOutisde the Park

14

41

WheelchairGuests can remain seated in wheelchair for the entire attraction.

Wheelchair transferTransfer from wheelchair required

Short walk from wheelchair requiredPlease contact the Cast Member for details.

Wheelchair transfer to designatedwheelchairTransfer to a designated wheelchair required

26 27The numbers on the map refer to the facilities on the following pages.

Main Guest ServicesRestrooms Central First Aid

Multi-function Restroom Stroller & WheelchairRentals

Multi-function Restroom (equipped with multipurpose seat)

Safety Notice for Attractions• Guest who do not meet the height, or physical

requirements may not ride certain attractions.

• Children under age 7 must be accompanied by a person age 16 or over on all attractions.

Before Experiencing Attractions• Guests with physical disabilities, as well as visual,

developmental, intellectual or mental disabilities must be accompanied by an able-bodied member of their party.

Accompanying person must be able to:

- support and evacuate with the Guest requiring assistance in case of an emergency

- support the Guest requiring assistance in all other cases

• Please note that before experiencing the attraction, the Cast Member will conduct a number of checks for safety purposes. These safety checks differ depending on the attraction. The Cast Member at each attraction will conduct the check. The Guest will not be able to experience the attraction if it is deemed by the Cast Member at the attraction that these safety requirements are not met.

• Guests who are unable to be secured properly in a vehicle with a safety device, etc., will not be able to experience the attraction.

• Guests may not be able to board a vehicle with a medical device (if it is deemed unsafe by the Cast Member due to the size of the device or whether restraints apply for a vehicle).

• Guests will not be able to board a vehicle with a cushion or other items that absorb shock.

• As there are special effects featured in attractions, please refrain from experiencing the attraction if you have conditions that could be aggravated by such effects.

• Depending on the attraction, Guests will be able to board a vehicle while seated in a wheelchair, and/or board and disembark from a vehicle at a designated area. In such cases, it may take longer to experience the attraction.

Evacuation in case of an emergencyIn case of emergency evacuation, Guests may be required to walk certain distances, negotiate stairs, negotiate narrow walkways without assistance, or wait in the vehicle for an extended period of time for assistance.

Guests who are not able to evacuate outside in an emergency, even with assistance, may not experience the attraction.

When experiencing the attractions

Differences in surface levels when boarding at an attractionwhen boarding at an attraction

A: Boarding area and vehicle floorB: Boarding area and vehicle edge (to be stepped over) C: Step at boarding areaA2: Step at boarding area and vehicle floorB2: Step at boarding area and vehicle edge (to be stepped

over)

A2

C

Boarding area

Step

Vehicle

Attraction Access

Page 15: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

AdventurelandWorld Bazaar

28 29

◆ Guests must negotiate three steps in a narrow stairwell to reach the lower level and nine steps in a narrow stairwell to reach the upper level.

1 OmnibusType: Ride (vehicle)Duration: About 6 minutesBus capacity: 33 persons

A: About 25 cmA

Go back in time to early 20th century small-town America, where Victorian-style buildings line the streets.

◆ Guests can play some games from their wheelchair.

2 Penny ArcadeType: Game facility (pay per game)Fee: 10 yen to 200 yen per game

3 Western River RailroadType: Ride (train)Duration: About 15 minutesTrain capacity: 140 persons

C: About 25 cm

A2: About 30 cmA2

C

◆ There are stairs going up to the boarding area on the second floor.

◆ Guests using wheelchairs must transfer to a designated wheelchair for the attraction, and take the elevator to the boarding area on 2nd floor. Please contact a Cast Member.

A tropical world of adventure and romance.

4 Pirates of the CaribbeanType: Ride (boat, sudden drops,

splashing water) Duration: About 15 minutesBoat capacity: 20 persons

A: About 20 cm

B: About 25 cmB

A

◆ During the ride, the boat slips down a 22.5-degree slope for about five meters.

◆ The distance between the disembarkation dock and the exit (wheelchair parking area) is about 50 meters. Partway to the exit is a moving walkway that goes up.

Page 16: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Adventureland

30 31

A tropical world of adventure and romance.

5 Jungle Cruise: Wildlife ExpeditionsType: Ride (boat)Duration: About 10 minutesBoat capacity: 32 persons

A: About 70 cm (2 steps)

・The gap between the boarding area and vehicle depends on the water level.

A

6 Swiss Family TreehouseType: Walkthrough (with stairs)Duration: about 8.5 minutes

◆ Guests must negotiate stairs of about 130 steps to a height of 13 meters above ground.

◆ Guests using wheelchairs must get off the wheelchair and walk to experience the attraction.

7 The Enchanted Tiki Room: Stitch Presents "Aloha E Komo Mai!"Type: Theater (indoor)Show Duration: About 10 minutesCapacity: 318 persons

◆ There is a small arched bridge at the exit.

8 Theatre OrleansType: Entertainment facility (outdoor)Show duration: About 25 minutesCapacity: 660 persons

Page 17: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Westernland

32 33

It's the old American frontier. Come ride on out to the wild, wild West!

9 Westernland Shootin' GalleryType: Game facility (pay per game)Fee: 200 yen for 10 shots

◆ Two rifles are available that can be used by Guests while seated in their wheelchair.

10 Country Bear TheaterType: Theater (indoor)Show duration: About 15 to 17 minutes

depending on the seasonCapacity: 306 personsThe show content changes depending on the season.

11 Mark Twain RiverboatType: Ride (boat)Duration: About 12 minutesBoat capacity: 475 person

・The gap between the boarding area and vehicle depends on the water level.

◆ There are uneven surface levels as well as a gap between the dock and the boat when boarding and disembarking.

◆ Guests using wheelchairs must negotiate stairs with assistance by members of their party to experience the second and third floors.

◆ Guests may remain in their wheelchair to experience the first floor of the attraction.

12 Tom Sawyer Island RaftsType: Ride (raft)Duration: About 1.5 to 3 minutes depending on the routeRaft capacity: 55 personsCloses at dusk

・The gap between the boarding area and vehicle depends on the water level.

◆ There are uneven surface levels and a gap between the dock and the raft when boarding and disembarking.

◆ The following places on Tom Sawyer Island are not wheelchair-accessible:

Injun Joe's Cave

Tom Sawyer's Treehouse

Huckleberry Pond

Barrel Bridge

Suspension Bridge

Castle Rock

Harper's Mill

Page 18: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Critter CountryWesternland

34 35

It’s the old American frontier. Come ride on out to the wild, wild West!

13 Big Thunder MountainType: Roller coaster, thrill rideDuration: About 4 minutesVehicle capacity: 30 persons

A: About 10 cm

B: About 15 cmB

A

◆ There are stairs of 20 steps to reach the boarding area.

◆ The amount of time for boarding and disembarking is limited due to operational requirements.

14 Woodchuck Greeting TrailType: Disney character greeting facility

The land of lovable little Disney critters,on the banks of the Rivers of America.

15 Splash MountainType: Ride (boat, sudden drops,

splashing water)Duration: About 10 minutesVehicle capacity: 8 persons

A: About 25 cm

B: About 25 cmB

A

◆ During the ride, the boat slips down four slopes. (Longest slope: about 16 meters. Steepest incline: 45 degrees.)

◆ In case of emergency evacuation, Guests may have to negotiate a board about 30 centimeters wide to disembark.

16 Beaver Brothers Explorer CanoesType: Ride (canoe paddled by Guests,

splashing water)Duration: About 10 minutesCanoe capacity: 16 personsCloses at dusk

A: About 30 cm

・The gap between the boarding area and vehicle depends on the water level.A

◆ There are uneven surface levels as well as a gap between the dock and the boat when boarding and disembarking.

◆ Care should be taken when boarding as the canoe may rock.

◆ Guests whose feet cannot reach the floor of the canoe when seated may not ride.

◆ Children under age 7 must wear a life jacket.

◆ Guests ages 7 and over who wish to use a life jacket, please contact a Cast Member.

Page 19: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Fantasyland

36 37

All your favorite Disney heroes and heroinesare waiting to make your dreams come true.

17 Alice's Tea PartyType: Revolving rideDuration: About 1.5 minutesVehicle capacity: 4 persons

C: About 20 cm

A2: About 0 cm

B2: About 30 cm

B2

C

◆ Guests may proceed to the vehicle in their wheelchairs and then transfer to the vehicle.

18 “it's a small world”Type: Ride (boat)Duration: About 10 minutesBoat capacity: 20 persons

A: About 20 cm

B: About 30 cmB

A

◆ To get on the carrousel horses, Guests must first step up 20 centimeters onto the turntable and then step on the stirrup. The stirrup height varies from about 40 centimeters to about 80 centimeters depending on the horse.

◆ The horses move up and down during the ride, so the height of the stirrup may be different when it stops.

◆ Guests using wheelchairs can approach the carrousel horses in their wheelchairs. One of the Guest's party must assist the Guest in getting on and off the horse, and must support the Guest during the ride.

◆ The horses in the outermost circle can accommodate two persons: one adult and one child age 9 or under.

19 Castle CarrouselType: Revolving rideDuration: About 2 minutesCapacity: About 90 persons

20 Snow White's AdventuresType: Ride with sudden stops and turnsDuration: About 2.5 minutesVehicle capacity: 4 persons

A: About 30 cmA

◆ The vehicle makes sharp turns, so one of the Guest's party should sit by the vehicle's doorway.

◆ The amount of time for boarding and disembarking is limited due to operational requirements.

Page 20: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Fantasyland

38 39

All your favorite Disney heroes and heroines are waiting to make your dreams come true.

21 Cinderella's Fairy Tale HallType: Walkthrough (with stairs)Duration: about 8 minutes

◆ The attraction exit is on the second floor and Guests must negotiate exterior stairs going down.

A route with an elevator is also available. Please contact a Cast Member.

22 Dumbo The Flying ElephantType: Ride that revolves at a high heightDuration: About 1.5 minutesVehicle capacity: 2 persons

A: About 5 cm

B: About 25 cmA

B

23 Peter Pan's FlightType: Ride that moves up and down

at a high heightDuration: About 2.5 minutesVehicle capacity: 2 persons

A: About 20 cmA

◆ Guests must proceed on a moving walkway to the vehicle. Neither the walkway nor the vehicle can be stopped.

◆ Guests using wheelchairs must get off the wheelchair at the attraction entrance and walk up a ramp to the boarding area.

◆ In case of emergency evacuation when the hanging vehicle has stopped in a high position, Guests must transfer to a lift to disembark.

24 Pinocchio's Daring JourneyType: Ride with sudden starts and stopsDuration: About 2 minutesVehicle capacity: 4 persons

A: About 30 cmA

◆ The ride vehicle makes sharp turns, so one of the Guest's party should sit by the vehicle's doorway.

◆ The amount of time for boarding and disembarking is limited due to operational requirements.

25 Pooh's Hunny HuntType: Revolving ride with sudden starts and

stopsDuration: About 4.5 minutesVehicle capacity: 5 persons

A: About 0 cmA

◆ The vehicle revolves and bounces vigorously, so one the Guest's party should sit by the vehicle's doorway.

Page 21: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Fantasyland Toontown

40 41

All your favorite Disney heroes and heroines are waiting to make your dreams come true.

26 Haunted MansionType: Revolving ride that moves up and downDuration: About 15 minutesVehicle capacity: 3 persons

A: About 20 cmA

◆ To board/disembark, Guests must proceed on a moving walkway to the vehicle.

◆ This is an attraction using 3D visual effects.

27 Mickey's PhilharMagicType: Theater (indoor, 3-D)Duration: About 15 minutes

(Show duration: About 11 minutes)Capacity: 454 persons

Home to Mickey and the gang, this is one zany town where anything can happen.

28 Gadget's Go CoasterType: Roller coaster (thrill ride)Duration: About 1 minuteVehicle capacity: 16 persons

A: About 5 cm

B: About 20 cmB

A

29 Goofy's Paint 'n' Play HouseType: Interactive attraction

Page 22: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Toontown

42 43

Home to Mickey and the gang, this is one zany town where anything can happen.

30 Chip 'n Dale's TreehouseType: Walkthrough (with stairs)

◆ Guests must be able to negotiate stairs with 16 steps going up and 18 steps going down.

◆ Guests using wheelchairs must get off the wheelchair and walk to experience the attraction.

31 Toon ParkType: Play area

32 Donald's BoatType: Walkthrough (with stairs)

◆ Guests using wheelchairs must negotiate stairs with assistance by members of their party to experience the second floor.

◆ Guests may remain in their wheelchair to experience the first floor of the attraction.

33 Minnie's HouseType: Walkthrough

Page 23: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Toontown

© Disney © & ™ Lucasfilm Ltd.

Tomorrowland

44 45

Home to Mickey and the gang, this is one zany town where anything can happen.

34 Roger Rabbit's Car Toon SpinType: Revolving ride with sudden

starts and stopsDuration: About 3.5 minutesVehicle capacity: 2 persons

A: About 30 cmA

◆ The vehicle revolves vigorously.

◆ The amount of time for boarding and disembarking is limited due to operational requirements.

35 Mickey's House and Meet MickeyType: Disney character greeting facility

Fly into a realm of imagination and adventure in the space-age world of tomorrow.

36 Star Tours: The Adventures ContinueType: Ride (3D, thrill ride)Duration: About 4.5 minutesVehicle capacity: 40 persons

A: About 0 cmA

◆ There is a long slope going up to the boarding area.

◆ There are scenes where the cabin moves vigorously.

◆ This is an attraction using 3D visual effects.

A route with an elevator is also available. Please contact a Cast Member.

37 Stitch EncounterType: Theater (indoor), interactiveShow duration: About 12 minutesCapacity: 189 persons

Page 24: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© Disney/Pixar

© Disney/Pixar

Tomorrowland

46 47

Fly into a realm of imagination and adventure in the space-age world of tomorrow.

38 Space MountainType: Roller coaster (thrill ride)Duration: About 3 minutesVehicle capacity: 12 persons

A: About 20 cm

B: About 25 cmB

A

◆ The amount of time for boarding and disembarking is limited due to operational requirements.

39 Buzz Lightyear's Astro BlastersType: Ride (revolving, interactive)Duration: About 4 minutesVehicle capacity: 3 persons

A: About 20 cmA

◆ To board/disembark, Guests must transfer between the moving walkway and the vehicle.

◆ The vehicle can turn to the right and left.

◆ Guests using wheelchairs must transfer to a designated wheelchair for the attraction vehicle.

40 Monsters, Inc. Ride & Go Seek!Type: Revolving ride with sudden starts and stopsDuration: About 4 minutesVehicle capacity: 9 persons

(2 adults and 1 small child per row)

A: About 20 cmA

◆ The ride vehicle revolves and bounces vigorously.

41 ShowbaseType: Entertainment facility (indoor)Show duration: About 30 minutesCapacity: 1,189 persons

Page 25: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© Disney / Pixar

6

2

36

16

17

24

30

29

32

28

31

33

27

34

25

2623

19

18

22

20 21

14 15

35

1

4

3

9

12

7

105

8 13

11

Mediterranean Harbor�

Arabian Coast�

American Waterfront�

Mermaid Lagoon

Port Discovery

Mysterious Island�

Lost River Delta

Central First AidCentral First Aid

Outisde the ParkOutisde the Park

Outisde the ParkOutisde the Park

Outisde the ParkOutisde the Park

WheelchairGuests can remain seated in wheelchair for the entire attraction.

Wheelchair transferTransfer from wheelchair required

Short walk from wheelchair requiredPlease contact the Cast Member for details.

Wheelchair transfer to designated wheelchairTransfer to a designated wheelchair required

CC MarkA system for viewing captions. Certain attraction vehicles are set up with a CC button that is pressed to display captions.

Main Guest ServicesRestrooms

Multi-function Restroom(equipped with multipurpose seat)

Central First Aid

Stroller & WheelchairRentals

Elevator

The numbers on the map refer to the facilities on the following pages.

48 49

Safety Notice for Attractions• Guest who do not meet the height, or physical

requirements may not ride certain attractions.

• Children under age 7 must be accompanied by a person age 16 or over on all attractions.

Before Experiencing Attractions• Guests with physical disabilities, as well as visual,

developmental, intellectual or mental disabilities must be accompanied by an able-bodied member of their party.

Accompanying person must be able to:

- support and evacuate with the Guest requiring assistance in case of an emergency

- support the Guest requiring assistance in all other cases

• Please note that before experiencing the attraction, the Cast Member will conduct a number of checks for safety purposes. These safety checks differ depending on the attraction. The Cast Member at each attraction will conduct the check. The Guest will not be able to experience the attraction if it is deemed by the Cast Member at the attraction that these safety requirements are not met.

• Guests who are unable to be secured properly in a vehicle with a safety device, etc., will not be able to experience the attraction.

• Guests may not be able to board a vehicle with a medical device (if it is deemed unsafe by the Cast Member due to the size of the device or whether restraints apply for a vehicle).

• Guests will not be able to board a vehicle with a cushion or other items that absorb shock.

• As there are special effects featured in attractions, please refrain from experiencing the attraction if you have conditions that could be aggravated by such effects.

• Depending on the attraction, Guests will be able to board a vehicle while seated in a wheelchair, and/or board and disembark from a vehicle at a designated area. In such cases, it may take longer to experience the attraction.

Evacuation in case of an emergencyIn case of emergency evacuation, Guests may be required to walk certain distances, negotiate stairs, negotiate narrow walkways without assistance, or wait in the vehicle for an extended period of time for assistance.

Guests who are not able to evacuate outside in an emergency, even with assistance, may not experience the attraction.

When experiencing the attractions

Differences in surface levels when boarding at an attractionwhen boarding at an attraction

A: Boarding area and vehicle floorB: Boarding area and vehicle edge (to be stepped over) C: Step at boarding areaA2: Step at boarding area and vehicle floorB2: Step at boarding area and vehicle edge (to be stepped

over)

A2

C

Boarding area

Step

Vehicle

Attraction Access

Note: See each attraction listing for accessibility.

Page 26: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Mediterranean Harbor

50 51

A romantic Southern European port town.

◆ There is an arched bridge with steps going up and down to reach the boarding area.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

◆ The vehicle makes sudden ascents, drops and other movement.

◆ Guests who are afraid of heights or have motion sickness should not ride.

◆ Guests' feet will not touch the ground while riding the vehicle.

◆ The boarding area is accessible by wheelchair. An accompanying member of the Guest's party is requested to assist the Guest to board and disembark from the vehicle.

◆ Guests must negotiate stairs going down to reach the boarding area.

A route with an elevator is also available. Please contact a Cast Member.

◆ After disembarking, Guests must negotiate a slope going up to reach the exit.

◆ In case of emergency evacuation, Guests may be required to transfer to a lift to disembark from a high position.

1 Venetian GondolasType: Ride (boat)Duration: About 11.5 minutesGondola capacity: 16 persons

A: About 35 cm (3 steps)

B: About 20 cm

・The gap between the boarding area and vehicle depends on the water level.

AB

2 Soaring: Fantastic FlightType: Ride that moves at a high height with

sudden ascents and dropsDuration: About 5 minutesCapacity: 87 persons

A: About 0 cmA

3 DisneySea Transit Steamer LineType: Ride (boat)Duration: About 7 minutesBoat capacity: 49 persons

・The gap between the boarding area and vehicle depends on the water level.

◆ There are uneven surface levels and a gap between the dock and the boat when boarding and disembarking.

◆ Please contact a Cast Member about the steamer route.

◆ The Fortress has an elevator and stairs.

◆ There is a ramp to reach the deck of The Renaissance, but there are only stairs on board the ship.

◆ Guests who have difficulty walking or negotiating stairs may be unable to experience some areas.

4 Fortress ExplorationsType: Walkthrough (with stairs), interactive

◆ A map for this program showing a route with even surface levels is available. Please contact a Cast Member.

The Leonardo ChallengeType: Walkthrough (with stairs), interactive

Page 27: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© Disney/Pixar

American Waterfront

52 53

Big city excitement and fishing village charmof America at the turn of the 20th century.

5 Turtle TalkType: Theater (indoor), interactiveShow duration: About 30 minutesCapacity: 238 persons

◆ The boarding areas are located on the first and second floors. The second floor is reached by stairs.

◆ Depending on the location of their seat inside the vehicle, Guests may have to negotiate a maximum of two steps.

◆ The three-point seatbelt is the same type as used in automobiles. It is fastened from the right shoulder to the left pelvis.

◆ There is a scene when the elevator moves strongly.

◆ In case of emergency evacuation, Guests may be required to go out through a one-meter-square emergency hatch at the back of the elevator, and leave by an emergency staircase.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

6 Tower of TerrorType: Thrill ride with sudden ascents

and dropsDuration: About 2 minutesVehicle capacity: 22 persons

A: About 0 cmA

◆ Provides a one-way trip between the American Waterfront station and the Port Discovery station.

◆ The American Waterfront station is located on the third floor and is accessible by stairs.

7 DisneySea Electric RailwayType: Ride (vehicle)Duration: About 2.5 minutesTrain capacity: 42 persons

A: About 0 cmA

◆ There are uneven surface levels and a gap between the dock and the boat when boarding and disembarking.

◆ Please contact a Cast Member about the steamer route.

8 DisneySea Transit Steamer LineType: Ride (boat)Duration: About 13 minutesBoat capacity: 49 persons

・The gap between the boarding area and vehicle depends on the water level.

◆ Sign language service (in Japanese only) for conversations between Crush and the Guests is offered twice a day on Tuesdays, Thursdays and Saturdays.

Page 28: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© Disney/Pixar

American Waterfront

54 55

Big city excitement and fishing village charmof America at the turn of the 20th century.

◆ The attraction vehicle shakes and turns to the right and left.

◆ A captioning system (in Japanese only) is installed in the attraction vehicle. Please contact a Cast Member about using it.

◆ This attraction uses 3D visual effects.

◆ To experience this attraction while seated in a wheelchair, the Guest's wheelchair must be secured to a wheelchair-accessible vehicle with a special hook-and-strap apparatus.

◆ For your safety, we may request that you transfer to a designated wheelchair for the attraction vehicle.

◆ The wheelchair-accessible vehicle must be rotated before the Guests board or disembark. The wheelchair Guest must remain alone on board while the vehicle is slowly rotated to the proper position for disembarking in the wheelchair.

9 Toy Story Mania!Type: Revolving ride with

sudden starts and stops (3-D), interactive Duration: About 5 minutesTram capacity: 12 persons

(2 adults and 1 child age 6 or under per row)

Wheelchair-accessible car capacity: 2 persons (total tram capacity: 8 persons)

A: About 15 cmA

CC

◆ Foldable, light wheelchairs may be loaded onto the vehicle. Please contact a Cast Member.

10 Big City VehiclesType: Ride (vehicle)Duration: About 10 minutesVehicle capacity: 8 or 9 persons depending on the type

of vehicle

C: About 30 to 35 cm

A2: About 30 to 35 cmA2

C

11 Dockside StageType: Entertainment facility (outdoor)Duration: About 25 minutesCapacity: 806 persons

◆ Audience seating is available on the orchestra level (first floor) and balcony.

◆ The balcony seats can be reached by the stairs or by the elevator located on the right side of the lobby. There are spaces on the orchestra level for Guests to watch the show while seated in their wheelchair.

12 Broadway Music TheatreType: Entertainment facility (indoor)Show duration: About 30 minutesCapacity: 1,489 persons

Page 29: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Port Discovery

© Disney/Pixar

American Waterfront

56 57

Big city excitement and fishing village charmof America at the turn of the 20th century.

13 Village Greeting PlaceType: Disney character greeting facility

A marina of the future located across the horizons of time.

14 AquatopiaType: Revolving ride with sudden starts and

stops, splashing waterDuration: About 2.5 minutesVehicle capacity: 3 persons

A: About 0 cmA

◆ During boarding and disembarking, the vehicle continues moving slowly along the dock.

◆ In some places, the vehicle shakes strongly.

◆ Provides a one-way trip between the Port Discovery station and the American Waterfront station.

◆ The station is located on the upper level. The upper and lower levels are accessible by stairs, a slope, or an elevator.

15 DisneySea Electric RailwayType: Ride (vehicle)Duration: About 2.5 minutesTrain capacity: 42 persons

A: About 0 cmA

16 Nemo & Friends SeaRiderType: Ride that shakes stronglyDuration: about 5 minutesVehicle capacity: 122 persons

A: About 0 cmA

◆ This attraction shakes strongly at certain times.

◆ Guests must go down a maximum of 6 steps to exit.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

Page 30: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

© Disney © & ™ Lucasfilm Ltd.

Lost River Delta

58 59

The ruins of an ancient Central American civilization.

◆ Guests must negotiate a ramp going up and stairs going down to reach the boarding area.

◆ There are different routes to the attraction exit depending on where the Guest disembarks. One route has stairs going up and down.

◆ In some scenes, the ride shakes strongly.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

17 Indiana Jones® Adventure: Temple of the Crystal SkullType: Thrill ride with sudden starts, stops and

dropsDuration: About 3 minutesVehicle capacity: 12 persons

C: About 0 cm

A2: About 20 cmA2C◆ There is a long slope.

◆ There are uneven surface levels and a gap between the dock and the boat when boarding and disembarking.

◆ Please contact a Cast Member about the steamer route.

18 DisneySea Transit Steamer LineType: Ride (boat)Duration: About 6 minutesBoat capacity: 49 persons

・The gap between the boarding area and vehicle depends on the water level.

◆ Guests must negotiate a ramp or stairs going up to reach the boarding area.

◆ After disembarking, Guests must negotiate stairs going up and down.

◆ The vehicle shakes strongly at certain times.

◆ Because the vehicle makes a 360-degree vertical loop, a harness-type safety bar called a "shoulder bar" is used. Guest belongings that cannot fit by the Guest's feet should be placed in the special lockers at the attraction exit.

A route with an elevator is also available. Please contact a Cast Member.

19 Raging SpiritsType: Roller coaster, thrill ride

with 360-degree loopDuration: About 1.5 minutesVehicle capacity: 12 persons

A: About 30 cm

B: About 10 cmB

A

Page 31: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Arabian CoastLost River Delta

60 61

The ruins of an ancient Central American civilization.

20 Hangar StageType: Entertainment (indoor)Show duration: about 25 minutesCapacity: 1,125 persons ◆ There is a long ramp to the facility.

21 ¡Saludos Amigos! Greeting DockType: Disney character greeting facility

22 Mickey & Friends' Greeting TrailsType: Disney character greeting facility

The magical and mysterious world of the Arabian Nights.

◆ This is a two-level carousel. The upper level is reached by stairs.

◆ To get on the carrousel animals, Guests must first step up 15 centimeters onto the turntable and then step on the stirrup. The stirrup height varies from about 35 centimeters to about 65 centimeters depending on the animal. The height of the stirrup is the same when getting on and off.

◆ Guests must be able to sit without assistance and maintain a stable posture on the moving ride.

◆ The horses in the outermost circle can accommodate two persons: one adult and one child age 10 or under.

◆ There are chariots on the lower level that can be used by Guests remaining in their own wheelchair, or by Guests who cannot maintain a stable posture without assistance.

23 Caravan CarouselType: Revolving rideDuration: About 2.5 minutesCapacity: 190 persons

◆ For safety, Guests using motorized wheelchairs or wheelchairs larger than the specified size (67.5 centimeters wide and 102 centimeters long) must transfer to the designated wheelchair for the attraction.

24 Jasmine's Flying CarpetsType: Ride that revolves at a high heightDuration: About 1.5 minutesVehicle Capacity: 4 persons

A: About 15 cm

B: About 30 cmA

B

Page 32: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Arabian Coast Mermaid Lagoon

62 63

The magical and mysterious world of the Arabian Nights.

◆ After disembarking, Guests must negotiate stairs going up and down to reach the exit.

◆ Guests must transfer to a designated wheelchair for the attraction vehicle.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

25 Sindbad's Storybook VoyageType: Ride (boat)Duration: About 10 minutesBoat capacity: 24 persons

A: About 20 cm

B: About 25 cmB

A

◆ This is an attraction using 3D visual effects.

26 The Magic Lamp TheaterType: Theater (indoor, 3-D)Duration: About 23 minutes (Show duration: About 9.5 minutes)Capacity: 322 persons

The fun-filled underwater kingdom ofthe Little Mermaid and her friends.

◆ For some areas, Guests must be able to walk or negotiate stairs.

27 Ariel's PlaygroundType: Walkthrough and play area (with stairs),

interactive

28 Jumpin' JellyfishType: Ride that moves up and down

from a high heightDuration: About 1 minuteVehicle capacity: 2 persons

A: About 35 cm

A

◆ There are stairs going down to the boarding area.

◆ The boarding area floor is slightly curved and slanted.

◆ The height of the vehicle depends on where it stops.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

29 Scuttle's ScootersType: Revolving ride that moves up

and downDuration: About 1.5 minutesVehicle capacity: 2 persons

A: About 0 to 10 cm

B: About 10 to 20 cmA

B

Page 33: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Mermaid Lagoon

64 65

The fun-filled underwater kingdom ofthe Little Mermaid and her friends.

◆ There are stairs going down to the boarding area.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.

30 Flounder's Flying Fish CoasterType: Roller coaster, thrill rideDuration: About 1 minuteVehicle capacity: 16 persons

A: About 0 cm

B: About 20 cmB A

31 Blowfish Balloon RaceType: Ride that revolves at a high heightDuration: About 1.5 minutesVehicle capacity: 4 persons

A: About 20 cmA

32 Mermaid Lagoon TheaterType: Theater (indoor)Show duration: About 14 minutesCapacity: 700 persons

33 The WhirlpoolType: Revolving rideDuration: About 1.5 minutesVehicle capacity: 4 persons

A: About 15 cm

B: About 30 cmA

B

34 Ariel's Greeting GrottoType: Disney character greeting facility

Page 34: As of Nov. 2019...This Tokyo Disney Resort Information Book provides information on services and facilities available for Guests with disabilities, temporary impairments, or who require

Mysterious Island

66

The mysterious secret baseof the scientific genius Captain Nemo.

35 20,000 Leagues Under the SeaType: Small, confined ride that moves up and

downDuration: About 5 minutesVehicle capacity: 6 persons

A: About 20 cmA

◆ To reach the boarding area, there is a spiral ramp going down that is about 100 meters long.

◆ The ride vehicle is small and enclosed. It holds six persons and has three two-person seats.

◆ In some scenes, the ride shakes strongly.

◆ In case of emergency evacuation, Guests must exit the vehicle through a 60-centimeter-square hatch at the top of the vehicle by climbing up a ladder and stairs.

36 Journey to the Center of the EarthType: Thrill ride with sudden starts,

stops and dropsDuration: About 3 minutesVehicle capacity: 6 persons

C: About 0 cm

A2: About 20 cmA2C

◆ In some scenes, the ride shakes strongly.

◆ From where the Guests disembark, there are stairs going down to the exit.

A route with level surfaces and no stairs is also available. Please contact a Cast Member.