ARTIFICIAL INTELLIGENCE MEETS EMOTIONAL INTELLIGENCE

WHAT IS AI?RANDY DEAN – SENTIENT.AIDAVID EDEN – TATA COMMUNICATIONS

GETTING STARTED

• Randy DeanVice President, Chief Business OfficerSentient.ai

• David EdenFuture technologist and product innovator Tata Communications

A BRIEF HISTORY OF AI – THE EARLY YEARS

1950Turing test

1956'Artificial intelligence’ coined

19682001: A Space Odyssey

1970sAI Winter

1984Terminator released

A BRIEF HISTORY OF AI – ACCELERATING TO TODAY

2011Siri

2011Watson wins Jeopardy

2012Driverless Cars

2016DeepMind beats champion Go Player

2014Turing Test beaten

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Compute scale

Network reach

WHAT IS AN AI?

• What do people think it is?• Replacement brain?• Robots becoming human?• The Terminator?

• What it actually is:• Deep machine learning• Evolutionary computation• Scaling solutions

DO YOU USE AI TODAY?

• Business processes?• Analytics• Automatic decision making

• A credit check?• Search with Google?• Online shopping?• Facebook and Microsoft describing pictures by “seeing” them?• Using a text-based support window on a website?• Travelling here to this event (ticketing, seat allocation, baggage handling)?

WHERE IS AI IN HERE?

SOME QUESTIONS TO PONDER …

Would you use AI to help raise your child?

What does your self-driving car really think about you?

Can an AI train your teenager?

Do I have business data an AI could use?