Army Welfare Service. ARMY WELFARE SERVICE ANDOVER AREA PERSONAL SUPPORT.

Army Welfare Service


ARMY WELFARE SERVICE ANDOVER AREA

PERSONAL SUPPORT

ARMY WELFARE SERVICEAndover Area

SAWW

OFFICE MANAGER

AWW X 6

PERSONAL SUPPORT

ADMIN SUPPORT

COMMUNITY SUPPORT

CLERKS x 2


SCDW

MAJ (RETD) A Couzins WELFARE SUPPORT OFFICER

CDW x 6

Abingdon, Bicester, Bordon,

M/Wallop, Thorney Island, Worthy Down

How Army welfare support works

Commanding OfficerPrimary Level

Unit Welfare Officer

Padre

Medical Officer

Regimental Administrative Officer

Regimental Career Management Officer

HIVE

WRVS Army Families Federation

Brigade/Garrison Commander Secondary Level

Local AuthoritySupport (UK)

RELATE

HOMESTART

Army Education Centre

Army Welfare Service (AWS)

Confidential Support

Line

British Forces Social Work

Service (Overseas)

Community Support facilities

Youth/Community Workers (AWS)

Army Families Federation

Army Welfare ServiceAWS Mission Statement

“To provide a comprehensive, professional, and confidential welfare support service, responsive to the needs of individuals, families and the chain of command, in order to maximise operational effectiveness of servicemen and women”.

Army Welfare ServiceCONFIDENTIALITY CODE

• All AWS personnel are required to comply to the confidentiality code.

• Apart from exceptional circumstances:

– Risk of harm to themselves or others

– To prevent a serious criminal act

– If there is or likely to be, a breach of National Security

– A serious contravention of military law

– If a soldier is no longer fit to carry out his/her duty


How We Work

• Use of Social Work Skills and Principles.

• Use. Empathy. Unconditional Positive Regard. Congruence.

• Effective Listening and Communication Skills.

• Be Generally Polite, Respectful and Positive.


1. Child Protection Work.

Statutory responsibility for child protection matters within UK is the responsibility of Local Authority Social Work Departments. Child Protection

Conferences attended by various agencies and chaired by Independent S/W.

WORK UNDERTAKEN BY THE PERSONAL SUPPORT GROUPS


2. Work With Adult Survivors of Abuse.

• Emotional, Physical, Sexual

– 1 in 3 children live in poverty in the UK

– Child Sexual Abuse - 50 % females

– Child Sexual Abuse - 25% males

3. Relationship Work.

• Married and other partners


4. Work With Victims and ‘SOME’ Perpetrators of Domestic Violence & Anger Management.

•Sexual, Physical, Emotional, Psychological•Women experience DV in 1 in 4•Some studies show that DV rates between 25% and 50% of all reported violent crime in the UK


5. Support for Individuals and their Families with Mental Health Problems (in conjunction with GPs, Psychiatrists, CPNs etc)

e.g. Post Natal DepressionReactive DepressionAlcohol Abuse


6. Support to Individuals & Families Following Bereavement.

7. Support and Information for Individuals and Families in the Movement from Service to Civilian Life.

• e.g. work with irregular occupants.

• Housing particularly for the UK

8. Support and Information for Individuals and Families with Special Needs


9. Debt Management and Advice on Financial Services.

CSA, Gambling, CCJ’s.

10. A ‘Signpost’ Agency for the Garrison.• Garrison Guides / Magazine Articles.

11. Offer Advice on Equal Opportunities, Bullying, Harassment.

Army Welfare ServiceATTRA Policy

• Recent Changes Reflect:– Primacy of Welfare– AWS access without unit knowledge!– UNCRC - Care of under 18’s

• Human Rights Act:– Articles - 8, 9, 10, 12, 14

• Child Protection Procedures:– Still Apply– Care Leavers -


LIAISON WITH OTHER AGENCIES

• Unit - UWO, RAO, Unit Padre

• Social Services - Police/RMP

• Health - MO/GP’s, HV’s, CPN’s, Midwives

• Education - LEA, Local Schools, Pre-Schools, Nurseries

• Voluntary Agencies - HIVE, Homestart, Victim Support, Relate

• UK Statutory Agencies - SSD, Housing Agencies (LA & Housing Associations), Benefits Agency, Child Support Agency (CSA)


MAKING REFERRALS

• Self• Unit• UWO• GP• WRVS• Social Services• Police• Friends• Family• Anybody Else!

Army Welfare ServiceAny Questions?

Army Welfare Service. ARMY WELFARE SERVICE ANDOVER AREA PERSONAL SUPPORT.

Documents

Transcript of Army Welfare Service. ARMY WELFARE SERVICE ANDOVER AREA PERSONAL SUPPORT.