ARCHITECTING FOR LEADERSHIP

Nitin Parab

Sr. Vice President and Global Head

Enterprise Applications Services

March 26, 2007

EAS – Our service portfolio 18 months back

• Reduce Cost of Ownership and standardized Business Processes - Shift from Custom to Package

• SOA – Mergers, Reusability and Quicker adaptability to business change

• BI – Now used as an umbrella term that includes Analytic Applications, Infrastructure and Best Practices

• SaaS – Still in early stages but increasing in demand

• Emergence of SMB – Both SAP and Oracle launching strong partner based strategies

Market Drivers

CAGR of 51% top line and over 100% in profits.

58 New Customers in 05-07. Tripled Headcount - crosses 1000

True Global engagement capability and references with development centers in Pune, Hyderabad and China

Strategic Partnerships in place with SAP and Oracle Globally for multiple services

Vertical solutions in place for Hitech Manufacturing, Pharma, Textiles, Engineering, FS, Media, Retail and Infotainment

Strong Brand recognition in US west and East

New Practices show growth and maturity – CRM, Demand Planning, Integration, Retek and BI

Innovative Skill development programs paying returns

Attained 38% offshore revenues with increased support engagements

Completed 2 strategic acquisitions to position for leadership

What we garnered in last 18 months

AMR Research Jan 2007

At 680 people puts us at #6

Our current position

Optimal Skill mix

45%

55%

Zens

ar

Well balanced work mix

5%60% 35%Zensar

Geography mix – Puts us in Top 5 in US

5%85% 10%Zensar

EAS Platform Services 2007-09

Enterprise Application Services

Oracle EBS, Retek, Siebel, PeopleSoft,

JDE, Demantra

Business Objects, Cognos, Hyperion,

Informatica

SOA driven integration, Fusion m/wI, Tibco,

websphere,Netweaver

mySAP, ABAP,CRM, HCM,

Netweaver/ ESA

Oracle Ecosystem

BI/DW MiddlewareSAP

People and Service Delivery (Tools)3000 consultants, 50% functional and 40% technical, 10% project management

Primary Verticals FocusHitech, Retail, Media, Infotainment, Pharma, Textiles, Dairy, Engg

ServicesStrategy, development, deployment, global rollout, upgrades,

Migrations, helpdesk support, Hosting and application maintenance

Plans for 07-09

$77M in 07-08 and $125M in 08-09 3000 people global team 3 prong market share growth plan:

SMB – Strong SAP and Oracle alliance - SaaS $1B to $15B – Direct Sales team New - Greater than $15B – Strategic Account Sales

Reorganized Delivery to manage growth Innovative and differentiated solutions:

Industry solutions SOA – Integration BI 24x7 Helpdesk IT-BPO

Maximize offshore business in ZTD customer base Fully integrate OBT

Territory Plan for 2007 - 09

North America – Extend presence within 4 core regions

South America – Partnership in place for delivery

EU – Solid experience of working in UK, France, Netherlands, Spain and Finland. Scale operations.

APAC – Gaining good traction in Australia and Singapore. Dedicated delivery for continued growth in this region

India & Middle East – Dedicated sales, presales and delivery Orgs in place. Commitment from SAP and Oracle.

Africa – Need based

Delivery Model 2005-09

Busine

ss R

equir

emen

ts

and

Pro

cess

es

Desig

n an

d Arc

hite

ctur

e

Devel

opm

ent a

nd T

estin

g

Suppo

rt, M

aint

enan

ce a

nd

Enhan

cem

ent

Proactive Initiatives

Understand Tacit Needs

Improved Utilization

Meet Stated Needs

Hosted Services

Shared/Managed Services

Fixed Price

T&M / Milestones

T&M

Tactical

Strategic

Context

Core

Value Arbitrage

Cost Arbitrage

EAS Differentiators

5 Facts you must

know

Transforming and differentiating a business. Not just deploying, configuring or Support

Dedicated Oracle Consulting Practice bigger than many onsite or Indian consulting firms. Vast business consulting, domain and functional experience

Enabling business to become services-oriented, rather than just implementing SOA technology

Micro-verticalization with industry specific point solutions for Hi-Tech, Manufacturing, Retail and M&E

Uniquely Positioned for Mid-Market with strong onsite implementation and offshore multi-service capabilities, providing cost and quality advantage over boutique regional consulting firms. Bundled in Implementation & Support complex multi-service projects on Fixed-Basis

No story is complete without Satisfied Customers…….

EAS – Your Tier 1 Enterprise Solutions Partner

Thank You