VERITAS Confidential

Application Performance Management Solutions

Kent MingusProduct Line ManagerVERITAS Software

VERITAS Confidential

Storage

Availability AutomationPerformance

Application

Server

VERITAS Solutions, Performance

VERITAS Confidential

What The CIO Sees

• Increasing Pressure On Service Levels…– Deployment Of Web Based Applications– Complex Environment

• Decreasing IT Budgets Require…– More Efficient Use Of Storage Hardware– More Efficient Use Of Server Hardware– More Productive IT Staff

VERITAS Confidential

Complex, Multi-tier Architectures

URLHTMLJPEGGIFJSP

JSPEJB

SERVLETJDBCSQL I/O

CHANNELLUNDISK

SQLINDEXTABLE

DATAFILELVMI/O

Web Server

Application

Database

StorageUSER

“The More Tiers,

the More Tears!”

VERITAS Confidential

Typical Multi-Tier Architecture:PeopleSoft Internet Architecture

VERITAS Confidential

Application Performance ManagementPut an End to the “BlameStorm”

“The serveris maxed out.”

“The databaseis slow.”

“Its thestorage.”

VERITAS Confidential

What is VERITAS i3 ?

• VERITAS i3 …an integrated suite of products that deliver a methodology for improving the response time of a business transaction.

• The Methodology …1. Detect application performance degradation2. Find the source of the problem3. Focus on the root cause4. Improve the response time5. Verify the result

VERITAS Confidential

How do I fix the problem?

INDEPTH

VERITAS i3

Client Network Web Servers

App Servers

DB Servers

Storage

Where is the problem?INSIGHT

PerformanceWarehouse

Do I or will I have a performance problem?

INFORM

Reporting

How is performance tracking over time?

Alerting

VERITAS Confidential

Performance and Automation

• Problem Detection– APM Finds Response Time For Peoplesoft eHR is Degrading

• Problem Identification– APM Determines That The Application Server Is Out Of Capacity

• Suggested Solution– APM Recommends Additional Instances Of eHR Be Brought Online

• Automated Correction– Veritas Cluster Server, Provisions Servers And Brings eHR Up

Application ServerDatabase StorageWeb ServerUser

Transaction

VERITAS Confidential

VERITAS Confidential

VERITAS InformDo I or Will I Have a Performance Problem?

• Description:– Communication of application

performance information in the form of degradation alerts and performance reports

• Benefits:– Detect performance degradation

before users are impacted– Plan for capacity using a

performance warehouse – Deliver service level reports and

identify exceptions

VERITAS Confidential

VERITAS InsightWhere Is the Problem Originating From?

• Description:– Measure the response time of

business transactions and find the architectural tier causing degradation

• Benefits:– Understand the real end user

experience– Correlate performance

activities from user to storage– Isolate performance

degradation to a tier – Group response time by

business unit or geography

VERITAS Confidential

VERITAS IndepthWhat Should Be Done to Fix/Avoid the Problem?

• Description:– Delivers detailed analysis and tuning

capabilities to improve the response time of applications

• Benefits:– Collect performance data with minimal

impact to user response time– Identify the root cause of degradation

within the technology tier – Generate expert tuning

recommendations– Simulate changes to minimize the risk of

change

VERITAS Confidential

VERITAS Manages Performance of

Sun One / GartnerResearch Note: P-15-2052

Apache

Microsoft IIS

Web Servers

Macromedia Jrun

Oracle 9iAS

IBM WebSphere

BEA WebLogic

Application Servers

BEA Tuxedo

Middleware Servers

Microsoft SQL Server

IBM DB2 UDB

Oracle Database

Databases

IBM Enterprise

HDS Lightning

HP XP

EMC Symmetrix/CLARiiON

Storage

Clarify CRMClarify CRM

VERITAS Confidential

VERITAS i3 for Oracle e-Business Suite

• Seamless 11i upgrades

• 9iAS visibility

• User/Form/DB/Storage visibility

VERITAS Confidential

VERITAS i3 for SAP

• Service Level Reporting• SAP Tcode (Transaction) response time• App Server, J2EE and Database visibility• Response time by Business Unit or Geography

VERITAS Confidential

VERITAS i3 for PeopleSoft

• Upgrades to version 8• Introduction of BEA WebLogic with v8• Visibility into BEA Tuxedo• User/App/Database/Storage Correlation• Response time of PeopleSoft Panels

VERITAS Confidential

Application Life-cycle Benefits

Minimize the risk of upgrades and customizationsUpgrades

Rapidly detect and correct performance degradationProduction

Establish scalability and production readinessTest

Provide early visibility into performance issuesDevelopment

BenefitProject Stage

VERITAS Confidential

VERITAS is Uniquely QualifiedDelivers All Levels of APM

PERFORMANCE

MA

TUR

ITY

Performance PortalReporting

Capacity Trending and Exception ReportingPlanning

Service Level ComplianceBusiness Alignment

Efficient Data CollectionMonitoring

Indepth Technology AnalysisAnalysis

SmartTune for Expert Tuning AdviceTuning

VERITAS Confidential

15

10

5

30

90

90

45

360

0 50 100 150 200 250 300 350 400

Custom OrderProcessing

InventoryAnalysis

Generate BackLog Details

Shipped OrdersReport

Before VERITAS APM

After VERITAS APM

Would your customers like 80% better response time?

2020

Response Time in Minutes

VERITAS Confidential

Gartner on VERITAS APM• … best in a hotly contested market for Oracle Instance

monitoring and tuning …

• … surprisingly short time to achieve ROI – mere weeks in some cases.

• … top notch customer support.

• … strong customer references.

* Gartner Research Note: P-15-2052

VERITAS Confidential

Gartner on VERITAS J2EE App Server Mgmt

* Gartner Research Note: M-19-5572

VERITAS Confidential

Help is on the way …• Do users every complain about response time?• Do you have a proactive methodology for identifying and

avoiding performance degradation?• Does it take too long to find and fix performance problems?• Are some servers overutilized while others are

underutilized? • Are you rolling out a new application and not sure how it

is going to perform?

VERITAS Confidential

VERITAS APM Delivers Results

• Increase productivity and satisfaction for end users

• Minimize risk when …– Developing, testing, maintaining and upgrading

• Reduced the cost / transaction

• Simplify management from User to Storage

• Know when and where to invest resources

VERITAS Confidential

VERITAS i3Integration Roadmap 2003-2004

1Q2003 2Q2003 3Q2003 4Q2003 1H2004 TBD

Precise i3 6.2VERITAS i3 6.5

& 6.2 updates

VERITAS i3 6.2

Anticipated Close Re-branded i3

VERITAS i3 7.0

VERITASPoint1.0 VERITAS Point 2.0

I3 forBackup 1.0

VERITAS i3+ 7.0

HA/Jareva Integration