Appendix I INTERVIEW SCHEDULE FOR COLLEGE &...

34
i Appendix I INTERVIEW SCHEDULE FOR COLLEGE & UNIVERSITY TEACHERS (PRELIMINARY DRAFT) QUALITY ASSURANCE IN HIGHER EDUCATION : AN EVALUATIVE STUDY Respected Sir/Madam, I am conducting research on an important aspect of higher education “Quality Assurance in Higher Education : An Evaluative Study”. The issues of quality assurance as spelt cut by NAAC include curricular aspects (Compatibility of the programmes with goals and objectives; initiations, review and redesign of programmes; feedback on programmes and interaction with academic peers and employers; programme options), teaching-learning and evaluation (Judging students' knowledge and bridge/remedial courses; teaching-learning process and use of new technology in teaching; co-curricular activities; examination process and innovative evaluation methods; recruitment of faculty and faculty development programme; evaluation of teaching, research and work satisfaction of faculty and monitoring and rewarding successful teaching innovation; access to national and/or international linkages), research, consultancy and extension (Promotion and sustenance of research culture and research output; freedom to publish in academic forum and publication; benefits of consultancy to the institution and society; benefits of consultancy to the institution and society; faculty participation in extension programmes and the extension activities conducted so far; resources to conduct extension activities and service provided in the area of expertise), infrastructure and learning resources (Physical facilities; maintenance; optimal use of infrastructure; library; computer facilities; laboratories; health service and sports and

Transcript of Appendix I INTERVIEW SCHEDULE FOR COLLEGE &...

  • i

    Appendix I

    INTERVIEW SCHEDULE FOR COLLEGE & UNIVERSITY TEACHERS (PRELIMINARY DRAFT)

    QUALITY ASSURANCE IN HIGHER EDUCATION : AN

    EVALUATIVE STUDY

    Respected Sir/Madam,

    I am conducting research on an important aspect of higher

    education “Quality Assurance in Higher Education : An Evaluative

    Study”. The issues of quality assurance as spelt cut by NAAC include

    curricular aspects (Compatibility of the programmes with goals and

    objectives; initiations, review and redesign of programmes; feedback on

    programmes and interaction with academic peers and employers;

    programme options), teaching-learning and evaluation (Judging

    students' knowledge and bridge/remedial courses; teaching-learning

    process and use of new technology in teaching; co-curricular activities;

    examination process and innovative evaluation methods; recruitment of

    faculty and faculty development programme; evaluation of teaching,

    research and work satisfaction of faculty and monitoring and rewarding

    successful teaching innovation; access to national and/or international

    linkages), research, consultancy and extension (Promotion and

    sustenance of research culture and research output; freedom to publish

    in academic forum and publication; benefits of consultancy to the

    institution and society; benefits of consultancy to the institution and

    society; faculty participation in extension programmes and the extension

    activities conducted so far; resources to conduct extension activities and

    service provided in the area of expertise), infrastructure and learning

    resources (Physical facilities; maintenance; optimal use of infrastructure;

    library; computer facilities; laboratories; health service and sports and

  • ii

    physical education; hostels, canteen, guest house; others), student

    support and progression (Progression to employment and further study,

    pass and drop out rate and student achievement, alumni association, its

    activities and alumni profile, financial aid to students, personnel and

    academic counseling and placement services), governance and

    leadership (Organization structure and functions and powers of

    functionaries; human power requirement and recruitment of staff;

    performance appraisal and new technologies in communication),

    innovative practices (Complementary system life self-financing

    courses, need-based courses; National/International linkages for

    teaching and research; industry linkages; educational innovations such

    as credit systems, examination reforms and modular curriculum; working

    with specific mission and goals; awards won by the faculty; others). You

    are requested to give your valuable opinion/view point on each issue

    and if need be may suggest some thing more as well at the end of scale.

    Needless to mention, your opinion/view point and suggestion will

    be kept secret and will be used only for research purpose.

    Thanking You.

    Supervisor Investigator

    Kulwinder Singh Daljit Kaur

    Department of Education and Community Service Punjabi University, Patiala - 147002

  • iii

    PERSONAL INFORMATION

    Name & Address: Department:

    1.1 Age:

    Upto 30 years 31 to 40 years 40 years

    1.2 Gender:

    Male Female

    1.3 Marital Status:

    Married Unmarried Widow

    Divorced

    1.4 Type of Family:

    Nuclear Quasi-Joint Joint

    1.5 Size of Family:

    Upto 5 6 to 10 Above 10

    1.6 Family Background:

    Rural Urban

    1.7 Religion:

    Hindu Muslim Sikh

    Christian

    1.8 Type of School you Studied:

    Government Public/Private

    1.9 Type of Recruitment:

    Permanent Temporary

    1.10 Faculty:

    Arts Science Commerce

    1.11 Teaching Experience:

    1.12 Whether residing at the place of Posting:

    Yes No

    1.13 Profession of Spouse:

    1.14 Working Status of Spouse:

    1.15 Whether living together:

  • iv

    INTERVIEW SCHEDULE FOR UNIVERSITY TEACHERS

    Please tick (√) appropriate from the following :

    Yes (if you agree)

    No (if you don't agree)

    Not Sure (NA/ND, Neither Agree/Nor Disagree)

    Responses

    Sr.

    No.

    Statements Yes No Not

    Sure

    1. The regular revision of syllabus is of utmost

    value to the enhancement of quality of higher

    education.

    2. The syllabus prescribed by the university for

    the course being taught by you is based on the

    latest knowledge of the field.

    3. The syllabus of the course is in accordance

    with the emerging demands of the employment

    market.

    4. The present syllabus is equipping students

    with sufficient range of transferable skills to

    enable them to play effective role in the

    employment sectors.

    5. The syllabus of the course in the university is

    at par with the syllabus of the course in other

    universities of the region.

    6. The syllabus of the course in the university is

    better and more updated than the syllabus of

    the course in other universities of the region.

    7. The syllabus nowadays is being

    revised/designed to improve the employability

    of the students.

    8. The syllabus nowadays is being

    revised/designed to promote research and

    develop analytical thinking among students.

    9. The syllabus of the course is reviewed and

    updated regularly in the university.

    10. The designing of the syllabus is a rigorous

    exercise taking substantial time and involving

    debates and seminars.

    11. Any revision/designing of syllabus is always

    the result of serious and intensive discussion

    among members of the Board of Studies.

  • v

    Sr.

    No.

    Statements Yes No Not

    Sure

    12. By giving more representation to external

    experts in the Board of Studies of the

    university departments the process of

    curriculum development and revision could be

    further improved.

    13. By involving students and research scholars in

    the process of designing the syllabus would

    make this process more meaningful.

    14. By consulting different stakeholders like

    alumni, parents, industry, and social

    organizations while developing the curriculum

    would improve its quality.

    15. Introduction of a mechanism of student

    feedback after revision of the course content

    would improve the quality of curriculum.

    16. In curriculum formulation it is now desirable

    to shift from a specialized approach to

    multidisciplinary programme with modular

    approach.

    17. The move from the annual to the semester

    system and from award of marks to award of

    credits would contribute towards improving the

    quality of education.

    18. The placement of the students after completion

    of the course in recent years has been

    satisfactory.

    19. There is a need to introduce a number of new

    courses in order to enhance the scope for

    employment for students keeping in view the

    global demand.

    20. Admission to all the courses in the university

    are made on the basis of merit at the qualifying

    examination or merit at the entrance test.

    21. The University ensures equality in access

    through transparency and adherence to rules

    during admission process.

    22. The university ensures the proper

    implementation of the reservation policy of the

    government for admissions at all levels in order

    to ensure access to students from marginalised

    sections of the society.

  • vi

    Sr.

    No.

    Statements Yes No Not

    Sure

    23. Different incentives provided by the university

    have been instrumental in ensuring

    participation of socio-economically

    disadvantageous sections of the society in

    higher education.

    24. The University has been successfully adopting

    some specific strategies to meet the specific

    needs of advanced learners.

    25. The University has been successfully adopting

    some specific strategies to meet the specific

    needs of slow learners.

    26. The systematic planning in the form of

    academic calendar is done by the university

    which contributes towards proper organization

    and implementation of both teaching-learning

    process.

    27. The academic calendar pertaining to teaching-

    learning and evaluation processes being

    followed by the university is as per the needs of

    the course as specified by the guidelines of the

    regulatory bodies.

    28. Most of the faculty working in university are

    highly qualified and competent.

    29. The appointment of faculty on

    contractual/part-time basis has a detrimental

    effect on the quality of teaching.

    30. University teachers are effectively employing

    such participatory activities as seminars,

    assignments, projects and fields studies for

    making the learning process more student-

    centred.

    31. You make concerted efforts to keep yourself

    and your students abreast with the recent

    developments in the subject.

    32. The modern teaching aids like LCD projector,

    OHP, CD-ROMs and computer systems in

    classroom instruction are contributing towards

    making teaching-learning process more

    effective.

  • vii

    Sr.

    No.

    Statements Yes No Not

    Sure

    33. The participation of the teachers in

    workshops/seminars/conferences contributes

    a lot towards their professional development.

    34. The evaluation procedure adopted by the

    university to evaluate teachers on their

    teaching and research performance helps in

    the improvement of teaching and research.

    35. Introduction of evaluation of the teachers by

    the students and their feedback has a potential

    to contribute towards improvement in

    teaching-learning process.

    36. The mechanism being adopted for monitoring

    academic progress of students by the

    university is quite appropriate and effective.

    37. The library facilities available in the university

    are satisfactory in terms of regular book

    addition and subscription of reputed journals.

    38. Most of the faculty members of the university

    use library regularly.

    39. A considerable number of students of the

    university use library regularly.

    40. Significant research activity is going on in the

    university.

    41. Good quality of research is being undertaken

    in different disciplines in general and

    particularly in my discipline.

    42. The university is providing excellent research

    facilities in the form of laboratory facilities,

    library facilities, softwares for statistical

    analysis etc. for promoting research work in all

    the departments.

    43. Prestigious research journals are available in

    the university library.

    44. University promotes research activities among

    teachers by organizing research development

    programs and workshops.

  • viii

    Sr.

    No.

    Statements Yes No Not

    Sure

    45. Significant achievements have been made by

    the university faculty in terms of research

    awards, patents, research projects and

    publications of research papers and books.

    46. The standard of research papers being published in the journals of my discipline these days is quite satisfactory.

    47. The department/university is promoting

    participation of students in research in

    academic programme.

    48. The collaboration of university with industry

    and N.G.Os. would contribute in making

    research more meaningful for society.

    49. The collaboration of university with industry and N.G.Os. for funding of research projects is

    a desirable phenomenon.

    50. The departments of the university have

    national and international collaborations in the

    field of research expertise, exchange and use of

    infrastructure and other facilities.

    51. Considerable amount of funds are regularly

    generated by the department/university

    through consultancy services.

    52. The university teachers regularly provide

    guidance to the students.

    53. The university is making significant

    contribution to community development

    programmes through extension activities.

    54. The University is carrying out effective

    community oriented awareness programmes

    and rural empowerment activities.

    55. The university promotes the particpation of

    faculty and students in extension activities

    through such programmes as NSS, NCC etc.

  • ix

    Sr.

    No.

    Statements Yes No Not

    Sure

    56. The research and extension activities of the

    university have an orientation to ensure and

    promote social justice and empowerment of the

    disadvantageous sections of the society.

    57. The physical infrastructural facilities

    constitute one of the most important

    components to ensure quality of education.

    58. The university has excellent physical

    infrastructural facilities for different curricular

    and co-curricular activities.

    59. The university has excellent physical

    infrastructural facilities for different sports activities.

    60. In the last five years the infrastructural

    facilities in the university have been

    significantly augmented.

    61. Adequate staff has been appointed by the

    University for the Maintenance of

    infrastructural facilities.

    62. Adequate budget allocation is made by the

    university for the maintenance of buildings,

    furniture, equipments etc.

    63. The availability of computer facility to the

    teachers and students in the university improves the quality of teaching and learning

    to a greater extent.

    64. The availability of online and internet services in the library and INFLIBNET/ DELNET/IUC

    facilities in the university is beneficial to a greater extent for the faculty and the students.

    65. The university is providing good hostel facility to the students.

    66. The university has made available well-

    equipped health centre facility for all in the campus.

    67. The students from diverse socio-economic

    background as the clientele of an institution

    constitute one of the most important

    components of quality in higher education.

  • x

    Sr.

    No.

    Statements Yes No Not

    Sure

    68. The university has an equitable representation

    of female students.

    69. The university has an equitable representation

    of students belonging to Scheduled Castes.

    70. The university has an equitable representation

    of OBC/BC students.

    71. The university has evolved an effective

    mechanism of providing financial aid

    (scholarships/ freeships) to deserving

    students.

    72. Effective support services are in place in the

    university for differently-abled students.

    73. The dropout rate for the different years after

    admission in the university has been

    negligible.

    74. Most of the students of the university strive to

    progress to further studies.

    75. The placement record of the students passing

    out from the university in recent years has

    been very impressive.

    76. The performance of the students passing out

    from the university in Competitive

    Examinations (UGC-CSIR-NET, SLET, IAS,

    GATE/CAT/GRE/TOFEL/GMAT/Central/State

    services) in recent years has been quite

    impressive.

    77. The university is effectively providing

    placement and counseling services to students.

    78. The university makes necessary effort to

    ensure the participation of students in extra

    curricular activities.

    79. The university makes necessary efforts to

    ensure the participation of students in sports

    activities.

    80. The university has introduced a number of

    welfare schemes for students and ensures their

    proper implementation.

  • xi

    Sr.

    No.

    Statements Yes No Not

    Sure

    81. The university has put into place an effective

    girl students’ grievance redressal mechanism.

    82. The alumni association of the university is

    providing financial aid to students along with

    inputs for upgrading teaching and learning

    programs to suit new employment needs.

    83. Different measures with reference to student

    support and progression constitute one of the

    most important components for enhancing the

    quality of education.

    84. A formal and effective quality assurance system is essential for development of higher

    education.

    85. There is a need to bring some fundamental

    changes in the leadership system established

    in the university keeping in view the emerging

    scenario in economy and higher education.

    86. The university has a perspective plan for

    institutional development.

    87. The university has outlined specific goals

    reflecting quality.

    88. The university is taking measures to translate

    quality to its various administrative and

    academic units.

    89. The faculty is involved in decision-making

    regarding the functioning of the university.

    90. The university has evolved an effective

    mechanism for supervision of the functioning

    of the affiliated colleges.

    91. The functioning of affiliated colleges is

    regularly inspected by the university.

    92. The university is regularly conducting an

    academic audit of its affiliated colleges.

    93. The university has been successful to a

    considerable extent in effective quality control

    in the affiliated colleges.

    94. The university has in place an effective

    mechanism to appraise the performance of the

    teaching staff.

  • xii

    Sr.

    No.

    Statements Yes No Not

    Sure

    95. The criteria developed by the UGC to appraise

    the performance of teachers are quite

    appropriate and effective for ensuring quality of

    teachers.

    96. The university has in place an effective

    mechanism to appraise the performance of the

    non-teaching staff.

    97. The university regularly conducts staff

    development programmes for the teaching and

    non-teaching staff.

    98. The budget of the university is adequate with

    reference to its needs of infrastructural

    facilities and learning resources.

    99. The government is providing adequate funds to the university for its smooth functioning.

    100. The university is making concerted efforts for

    resource mobilization from non-governmental sector.

    101. The fee being charged from the students

    constitutes significant proportion of the total

    cost of education in the university.

    102. The resource mobilization by the faculty by

    means of projects, collaborations and

    sponsorships is an important component of

    quality in higher education.

    103. The faculty of the university has been

    successful in mobilising considerable financial

    resources by means of projects, collaborations

    and sponsorships.

    104. The university is updating the approach to

    quality of education in view of the current and

    future educational needs and challenges.

    105. The university has an internal quality

    assurance mechanism and is effective to a

    considerable extent in ensuring quality of

    education.

  • xiii

    Sr.

    No.

    Statements Yes No Not

    Sure

    106. Attempts are being regularly made by Internal

    Quality Assurance Cell (IQAC) of the university to institutionalize the best practices and to develop academic bench marks.

    107. Serious efforts are made by the university/department to create an overall

    climate conducive to learning.

    108. Special efforts are being made by the university

    to ensure equitable participation of students from the socio-economically weaker sections of

    the society.

    109. Special efforts are being made by the university

    to achieve gender equity in admissions to the university.

    110. The university has evolved practices to involve its different stakeholders in planning, implementation and evaluation of the academic

    programmes.

    111. Serious efforts are being made by the

    university for ensuring the cooperation from the stakeholders in various curricular, co-curricular and research activities to ensure

    overall development of the students.

    112. The university has evolved an effective

    complaint management mechanism for better stakeholder-relationship.

    113. Concerted efforts are made by the university to give community-orientation.

    114. The university regularly organizes such activities which promote a sense of social

    responsibility and good citizenship among the students.

    115. The university regularly organizes some activities to address the problems and needs of the neighborhood community.

    116. The extension activities being undertaken by the university make it quite relevant institution

    in the neighborhood.

    Kindly comment or suggest to enhance quality in higher education. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________

  • xiv

    Appendix II

    INTERVIEW SCHEDULE FOR COLLEGE & UNIVERSITY TEACHERS (FINAL DRAFT)

    QUALITY ASSURANCE IN HIGHER EDUCATION : AN

    EVALUATIVE STUDY

    Respected Sir/Madam,

    I am conducting research on an important aspect of higher

    education “Quality Assurance in Higher Education : An Evaluative

    Study”. The issues of quality assurance as spelt cut by NAAC include

    curricular aspects (Compatibility of the programmes with goals and

    objectives; initiations, review and redesign of programmes; feedback on

    programmes and interaction with academic peers and employers;

    programme options), teaching-learning and evaluation (Judging

    students' knowledge and bridge/remedial courses; teaching-learning

    process and use of new technology in teaching; co-curricular activities;

    examination process and innovative evaluation methods; recruitment of

    faculty and faculty development programme; evaluation of teaching,

    research and work satisfaction of faculty and monitoring and rewarding

    successful teaching innovation; access to national and/or international

    linkages), research, consultancy and extension (Promotion and

    sustenance of research culture and research output; freedom to publish

    in academic forum and publication; benefits of consultancy to the

    institution and society; benefits of consultancy to the institution and

    society; faculty participation in extension programmes and the extension

    activities conducted so far; resources to conduct extension activities and

    service provided in the area of expertise), infrastructure and learning

    resources (Physical facilities; maintenance; optimal use of infrastructure;

    library; computer facilities; laboratories; health service and sports and

  • xv

    physical education; hostels, canteen, guest house; others), student

    support and progression (Progression to employment and further study,

    pass and drop out rate and student achievement, alumni association, its

    activities and alumni profile, financial aid to students, personnel and

    academic counseling and placement services), governance and

    leadership (Organization structure and functions and powers of

    functionaries; human power requirement and recruitment of staff;

    performance appraisal and new technologies in communication),

    innovative practices (Complementary system life self-financing

    courses, need-based courses; National/International linkages for

    teaching and research; industry linkages; educational innovations such

    as credit systems, examination reforms and modular curriculum; working

    with specific mission and goals; awards won by the faculty; others). You

    are requested to give your valuable opinion/view point on each issue

    and if need be may suggest some thing more as well at the end of scale.

    Needless to mention, your opinion/view point and suggestion will

    be kept secret and will be used only for research purpose.

    Thanking You.

    Supervisor Investigator

    Kulwinder Singh Daljit Kaur

    Department of Education and Community Service Punjabi University, Patiala - 147002

  • xvi

    PERSONAL INFORMATION

    Name & Address: Department:

    1.1 Age:

    Upto 30 years 31 to 40 years 40 years

    1.2 Gender:

    Male Female

    1.3 Marital Status:

    Married Unmarried Widow

    Divorced

    1.4 Type of Family:

    Nuclear Quasi-Joint Joint

    1.5 Size of Family:

    Upto 5 6 to 10 Above 10

    1.6 Family Background:

    Rural Urban

    1.7 Religion:

    Hindu Muslim Sikh

    Christian

    1.8 Type of School you Studied:

    Government Public/Private

    1.9 Type of Recruitment:

    Permanent Temporary

    1.10 Faculty:

    Arts Science Commerce

    1.11 Teaching Experience:

    1.12 Whether residing at the place of Posting:

    Yes No

    1.13 Profession of Spouse:

    1.14 Working Status of Spouse:

    1.15 Whether living together:

  • xvii

    Please tick (√) appropriate from the following:

    Yes (if you agree)

    No (if you don't agree)

    NR: No Response (If you do not wish to respond)

    Sr.

    No.

    Statement Yes No NR

    1. The syllabus of different courses is reviewed

    and updated regularly in the university in

    order to incorporate latest knowledge.

    2. The present syllabi of different courses are

    equipping students with sufficient knowledge

    and skills in accordance with the emerging

    demands of the employment market.

    3. The syllabus nowadays is being

    revised/designed to promote research and

    develop analytical thinking among students.

    4. Any revision/designing of syllabus is always a

    rigorous exercise taking substantial time and

    involving serious and intensive discussion

    among members of the Board of Studies.

    5. By consulting different stakeholders like

    alumni, parents, industry and social

    organizations while developing the curriculum

    would improve its quality.

    6. Introduction of a mechanism of student

    feedback after revision of the course content

    would improve the quality of curriculum.

    7. The move from the annual to the semester

    system and from award of marks to award of

    credits would contribute towards improving

    the quality of education.

    8. Admission to all the courses in the university

    is made on the basis of merit at the qualifying

    examination or merit at the entrance test.

    9. The University ensures equality in access

    through transparency and adherence to rules

    during admission process.

    10. The university ensures the proper

    implementation of the reservation policy of the

    government for admissions at all levels in

    order to ensure access to students from

    marginalised sections of the society.

  • xviii

    Sr.

    No.

    Statement Yes No NR

    11. The systematic planning in the form of

    academic calendar is done by the university

    which contributes towards proper organization

    and implementation of teaching, learning and

    evaluation processes.

    12. University teachers are effectively employing

    such participatory activities as seminars,

    assignments, projects and fields studies for

    making the learning process more student-

    centred.

    13. Generally, the teachers make concerted efforts

    to keep themselves and their students abreast

    with the recent developments in their subjects.

    14. The modern teaching aids like LCD projector,

    OHP, CD-ROMs and computer systems in

    classroom instruction are contributing

    towards making teaching-learning process

    more effective.

    15. The mechanism being adopted for monitoring

    academic progress of students by the

    university is quite appropriate and effective.

    16. In the university, different departments are

    undertaking significant and good quality of

    research.

    17. The university is providing excellent research

    facilities in the form of laboratory facilities,

    library facilities, softwares for statistical

    analysis etc. for promoting research work in all

    the departments.

    18. University promotes research activities among

    teachers and students by organizing research

    development programmmes and workshops.

    19. Significant achievements have been made by

    the university faculty in terms of research

    awards, patents, research projects and

    publications of research papers and books.

    20. The departments of the university have

    national and international collaborations in

    the field of research expertise, exchange and

    use of infrastructure and other facilities.

  • xix

    Sr.

    No.

    Statement Yes No NR

    21. The collaboration of university with industry

    and N.G.Os. would contribute in making

    research more meaningful for society.

    22. The university is making significant

    contribution to community development

    programmes through extension activities.

    23. The university promotes the particpation of

    faculty and students in extension activities

    through such programmes as NSS, NCC etc.

    24. The research and extension activities of the

    university have an orientation to ensure and

    promote social justice and empowerment of

    the disadvantageous sections of the society.

    25. The university has excellent infrastructural

    facilities for different curricular and co-

    curricular activities.

    26. The university has excellent infrastructural

    facilities for different sports activities.

    27. The infrastructural facilities in the university

    are properly maintained and are augmented

    from time to time.

    28. Adequate budget allocation is made by the

    university for the maintenance of buildings,

    furniture, equipments etc.

    29. The library facilities available in the university

    are satisfactory in terms of regular book

    addition and subscription of reputed journals.

    30. The availability of online and internet services

    in the library and INFLIBNET/ DELNET/IUC

    facilities in the university is beneficial to a

    greater extent for the faculty and the students.

    31. The university is providing good hostel facility

    to the students.

    32. The university has made available well-

    equipped health centre facility for all in the

    campus.

  • xx

    Sr.

    No.

    Statement Yes No NR

    33. The university has evolved an effective

    mechanism of providing financial aid

    (scholarships/ freeships) in order to ensure

    equitable participation of students from the

    socio-economically weaker sections of the

    society.

    34. The University has been successfully adopting

    some specific strategies to meet the specific

    needs of advanced learners as well as of slow

    learners.

    35. Effective support services are in place in the

    university for differently-abled students.

    36. The dropout rate for the different years after

    admission in the university has been

    negligible.

    37. The placement record of the students passing

    out from the university in recent years has

    been very impressive.

    38. The performance of the students passing out

    from the university in Competitive

    Examinations (UGC-CSIR-NET, SLET, IAS,

    GATE/CAT/GRE/TOFEL/GMAT/Central/Stat

    e services) in recent years has been quite

    impressive.

    39. The university is effectively providing

    placement and counseling services to

    students.

    40. The university has put into place an effective

    students’ grievance redressal mechanism.

    41. The university has outlined specific goals

    reflecting quality in its prospective plan for

    institutional development.

    42. The faculty is involved in decision-making

    regarding the functioning of the university.

    43. The university has been successful to a

    considerable extent in effective quality control

    in the affiliated colleges.

    44. The university has in place an effective

    mechanism to appraise the performance of the

    teaching staff.

  • xxi

    Sr.

    No.

    Statement Yes No NR

    45. The university has in place an effective

    mechanism to appraise the performance of the

    non-teaching staff.

    46. The university regularly conducts staff

    development programmes for the teaching and

    non-teaching staff.

    47. The university has adequate funds at its

    disposal for its smooth functioning.

    48. The university is making concerted efforts for resource mobilization from non-governmental sector.

    49. The fee being charged from the students

    constitutes significant proportion of the total

    cost of education in the university.

    50. The faculty of the university has been

    successful in mobilising considerable financial resources by means of projects, collaborations

    and sponsorships.

    51. The university has an internal quality

    assurance mechanism and is effective to a

    considerable extent in ensuring quality of

    education.

    52. Attempts are being regularly made by Internal

    Quality Assurance Cell (IQAC) of the university to institutionalize the best practices and to develop academic bench marks.

    53. The university has evolved practices to involve its different stakeholders in planning,

    implementation and evaluation of the academic programmes.

    54. The university has evolved an effective complaint management mechanism for better stakeholder-relationship.

    55. The university regularly organizes such activities which promote a sense of social

    responsibility and good citizenship among the students.

    Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

  • xxii

    Appendix III

    INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS (PRELIMINARY DRAFT)

    QUALITY ASSURANCE IN HIGHER EDUCATION : AN

    EVALUATIVE STUDY

    Respected Sir/Madam,

    I am conducting research on an important aspect of higher

    education “Quality Assurance in Higher Education : An Evaluative

    Study”. The issues of quality assurance as spelt out by NAAC include

    curricular aspects, teaching-learning and evaluation, research,

    consultancy and extension, infrastructure and learning resources,

    student support and progression, governance and leadership,

    innovative practices etc. You are requested to give your valuable

    opinion/view point on each issue and if need be may suggest some

    thing more as well.

    Needless to mention, your opinion/view point and suggestion will

    be kept secret and will be used only for research purpose.

    Thanking You.

    Supervisor Investigator

    Kulwinder Singh Daljit Kaur

    Department of Education and Community Service Punjabi University, Patiala - 147002

  • xxiii

    INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS

    1. Name of the departments:

    2. Course name:

    3. Class:

    4. Gender: a) Male __________ b) Female _________

    5. Stream:

    Please tick (√) appropriate from the following :

    Responses

    S.No Statements Yes No Not

    sure

    1. Need of Entrance Examination in admission

    criteria

    2. Satisfaction with admission criterion

    3. Admission of the student is done on merit

    4. Admission should be on the basis of Entrance test

    only

    5. Entrance examination should be combination of

    both descriptive and objective type questions

    6. Knowledge of the content before

    counseling/workshop

    7. Majority of the students get distinction in their

    academics

    8. Curriculum is according to present day needs

    9. Satisfaction with curriculum

    10. Provision of Project/Field work in Curriculum

    11. Revision of the syllabus should be a regular

    exercise

    12. Curriculum are revised according to global

    emerging needs.

    13. Place of co-curricular activates in curriculum

    14. Place of physical education in curriculum

    15. Need of change/improvement in curriculum

  • xxiv

    S.No Statements Yes No Not

    sure

    16. Religious ethics are maintained in curricula

    17. Teachers demonstrate the activities in the

    classroom

    18. Teachers use Audio Visual aids in the lecture

    Method

    19. Teachers in the classroom support Microteaching

    20. Teachers encourage active participation of the

    student

    21. Satisfaction with the use of ICTs in teaching

    learning

    22. Teachers are regular and punctual

    23. subject competency of teachers is good

    24. Teachers take interest in character building of

    students

    25. Class room work is distributed according to their

    abilities

    26. Classrooms in our department are well equipped

    27. Number of classrooms in our department is

    sufficient

    28. Satisfaction with the library facilities in the

    department/University

    29. Department library has internet facilities

    30. Department/University Library has sufficient

    number of books

    31. Need of regular addition of books to the library

    32. Discipline of students is maintained at campus

    33. Laboratory facilities are available according to the

    needs

    34. Satisfied with the physical infrastructural facilities

    in university

  • xxv

    S.No Statements Yes No Not

    sure

    35. Good physical infrastructural facilities for different

    sports activities

    36. Playgrounds facilities are available according to

    the needs

    37. Regular repair and maintenance

    38. Amount of money provided for continuous up

    gradation of library facilities is sufficient

    39. Library facilities are being used by large number of

    students

    40. Availability of online and internet services in the

    departmental/University library

    41. Computer facility to the teachers and students in

    your department will improve the quality of

    teaching and learning

    42. Good quality of hostel facilities are available in the

    university

    43. Separate rooms for research scholars are available

    44. T.V. room, Guest room, Study room facilities are

    available according to the needs

    45. Cafeteria facilities are available according to the

    needs

    46. Provision of use of library in night time

    47. Research scholars are encourage with incentives

    by universities

    48. Budget allocation by the university for

    maintenance of buildings, furniture, equipments

    etc is sufficient

    49. Availability of INFLIBNET/DELNET/IUC facilities

    is beneficial for the students of university.

  • xxvi

    S.No Statements Yes No Not

    sure

    50. Regular feedback mechanism

    51. Internal test are conducted for continuous

    assessment regularly.

    52. Provision of yearly examination

    53. Provision of semester system of examination

    54. Examination should be descriptive type

    55. Examination should be based on objective type

    questions

    56. Examination should be combination of both

    descriptive and objective type questions.

    57. Satisfaction with present evaluation system.

    58. Facility of remedial teaching for weak and

    backward students

    59. Satisfaction with remedial teaching

    60. Satisfaction with the placement service in the

    dept.

    61. Placement of students in the employment market

    is sufficient

    62. Deparment/University Publish its updated

    prospectus for disseminating relevant information

    to students

    63. Your department/university offers placement and

    counselling services to students

    64. Strength of female students in your

    department/University more than male students

    65. Student support and progression is one of the

    most important component for enhancing the

    quality inputs in education

    66. Department/University ensures the participation

    of students in extra curricular activities

  • xxvii

    S.No Statements Yes No Not

    sure

    67. Department/University ensures the participation

    of students in sports

    68. Satisfaction with medical facilities for students in

    campus

    69. Univesity has proper transport facilities for

    sutdents

    70. Playgrounds, cafeteria according to needs of the

    students

    71. Adequate security arrangements

    72. Support services are available for differently-abled

    student (with single Disability and multiple

    Disability

    73. Department/university have an alumni

    association

    74. Alumni contributing to the development of your

    department/University by providing funds for

    improving infrastructural facilities

    75. Alumni contributing to the development of your

    department/university through financial aid to

    students

    76. Alumni contributing to the development of your

    department/university through technical inputs

    77. SC,OBC,BC student in increasing in your

    department/University

    78. The mechanism of providing financial aid

    (Scholarships/free ships) to students adopted by

    university is effective

    79. Availability of placement cell

  • xxviii

    S.No Statements Yes No Not

    sure

    80. Community programme (e.g. awareness) for

    University side.

    81. Students from diverse socio economic background

    forming the clientele as a component of quality of

    higher education

    82. Department/University has introduced welfare

    schemes for students

    83. Satisfied with the research facilities available to

    the students in the department/ University

    84. Satisfied with the availability of research journals

    in your department/university library.

    85. Satisfied with the efforts being made by your

    department/university to promote Research

    activity

    86. Your department/university is promoting

    participation of students in resarch in academic

    programme.

    87. Infrastructural facilities for research are available

    88. Adequate time provision are there for research

    work

    89. Provision of separate rooms for research scholars

    90. Provision of single girl child scholarship are there

    91. Provision of financial assistance for research work

    92. Funds for educational tour

    Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

  • xxix

    Appendix IV

    INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS (FINAL DRAFT)

    QUALITY ASSURANCE IN HIGHER EDUCATION : AN

    EVALUATIVE STUDY

    Respected Sir/Madam,

    I am conducting research on an important aspect of higher

    education “Quality Assurance in Higher Education : An Evaluative

    Study”. The issues of quality assurance as spelt out by NAAC include

    curricular aspects, teaching-learning and evaluation, research,

    consultancy and extension, infrastructure and learning resources,

    student support and progression, governance and leadership,

    innovative practices etc. You are requested to give your valuable

    opinion/view point on each issue and if need be may suggest some

    thing more as well.

    Needless to mention, your opinion/view point and suggestion will

    be kept secret and will be used only for research purpose.

    Thanking You.

    Supervisor Investigator

    Kulwinder Singh Daljit Kaur

    Department of Education and Community Service Punjabi University, Patiala - 147002

  • xxx

    Personal Details

    1. Name of course/department:

    2. Class:

    3. Gender:

    There are a number of issues that concern students' admission and

    teaching-learning process along with evaluation. Please state your

    opinion on each of following statements/issues by putting a tick

    mark (√ ) in the check box with three options__ Yes (if you agree),

    No (if you do not agree) and Not Sure (if you are uncertain to

    agree/disagree).

    S.No. Statements Yes No Not Sure

    1. There is need of entrance examination

    2. Entrance examination should be by

    external subject experts.

    3. Entrance examination should be objective

    type

    4. Entrance examination should be

    combination of objective and subjective

    type questions

    5. There is provision of entrance examination

    in university.

    6. I am satisfied with curriculum/course

    work

    7. Curriculum is too theoretical

    8. There is provision of project work in

    curriculum

    9. There is place of co-curricular activities in

    curriculum

    10. There is place of Physical education in

    curriculum

    11. Laboratory work in curriculum is elaborate

    12. There is need of laboratory field work in

    curriculum

  • xxxi

    S.No. Statements Yes No Not Sure

    13. There is need of computer application in

    the course

    14. There is need of change/improvement in

    curriculum

    15. I am satisfied with availability of library

    and reading room facilities

    16. I am satisfied with availability of books and

    journals in library

    17. There is need of improvement/reform in

    library services

    18. I am satisfied with hostel facility

    19. I am satisfied with availability of sports

    facilities

    20. I am satisfied with laboratory facility

    21. I am satisfied with computer and internet

    facilities

    22. I am satisfied with medical facility

    23. There should be provision of semester

    system of examination

    24. Examinations should be based on both

    descriptive and objective type questions

    25. I am satisfied with existing evaluation

    system.

    26. There is availability of placement cell for all

    graduates/post graduates.

    27. I am satisfied with functioning of

    placement cell.

    28. I am aware of availability of Internal

    Quality Assurance Cell (IQAC) in Campus.

    29. Co-curricular activities are promoted for

    inculcating pro-social behaviour among

    students.

    30. I am aware of facility of remedial teaching

    for academically weak and backward

    students

  • xxxii

    S.No. Statements Yes No Not Sure

    31. I am satisfied with remedial teaching

    facilities

    32. Research facilities are encouraging in

    University

    33. There is provision of separate room for

    scholars in hostel for research work

    34. The research scholars are usually satisfied

    with their research supervisors and faculty

    35. Community programmes (e.g.

    awareness/campaigns on social issues) by

    University faculty are a regular feature in

    the campus

    36. The university has liaison and

    collaboration with national and

    international institutions for different

    courses and research work

    37. There is good sharing among fellow

    scholars

    38. I am satisfied with methods used in class

    room teaching in campus

    39. There is class room interaction by teachers

    in most of the classes

    40. I am satisfied with subject competency of

    teachers

    41. I am satisfied with timely completion of

    courses in each semester

    42. There is regularity and punctuality of

    teachers during academic session

    43. There is use of audio visual aids in

    teaching-learning process

    44. I am satisfied with use of ICTs in teaching-

    learning process

    Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________

    ______________________________________________________________________

    ______________________________________________________________________

  • xxxiii

    Appendix V

    Sr.

    No.

    List of Sampled Higher Education Institutions

    A Universities

    1. Guru Nanak Dev University, Amritsar

    2. Panjab University, Chandigarh

    3. Punjabi University, Patiala

    B Colleges

    Guru Nanak Dev University, Amritsar

    1. D.A.V. College Amritsar

    2. Govt. College Ajnala, Amritsar

    3. Govt. College Patti, Distt. Tarn Taran

    4. Govt. College Gurdaspur

    5. D.A.V. College Jalandhar

    6. Layalpur Khalsa College Jalandhar

    Panjab University, Chandigarh

    7. Dev Samaj College for Women, Ferozepur City

    8. D.M. College, Moga

    9. Govt. College, Muktsar

    10. Malwa College, Bondli – Samrala, Ludhiana

    11. SUS Govt. College, Village Mohar Ke Hithar, Guru har Sahai,

    Distt Ferozepur

    12. DAV College of Education, Hoshiarpur

    13. DAV College, Abohar

    Punjabi University, Paiala

    14. Govt. Mohindra College, Patiala

    15. Govt. Ripudaman College, Nabha, Patiala

    16. Mata Gujri College, Fatehgarh Sahib

    17. Desh Bhagat College, Bardwal Dhuri, Sangrur

    18. Govt. College, Malerkotla, Sangrur

    19. Govt. Ranbir College, Sangrur

  • xxxiv

    20. S.U.S. Govt. College, Sunam, Sangrur

    21. S.D. College, Barnala

    22. D.A.V. College, Bathinda

    23. Guru Nanak College, Budhladha, Mansa

    24. Govt. Barjindra College, Faridkot

    25. Govt. College, Rupnagar, Ropar

    26. Shri. Guru Tegh Bahadur Khalsa College, Anandpur Sahib,

    Ropar