1

APNIC Update

LACNIC X

Isla Margarita, Venezuela

25 May 2007

2

APNIC Survey 2007

3

APNIC Surveys

• Three surveys previously…

– Members and other stakeholders

– Conducted independently (KPMG)

– Guaranteed confidentiality

– Face-face, written and online response

• Analysis of past results (KPMG)

– 90% of items actioned (39% completed)

• Fourth survey – 2007

– Launched November 2006

– Published March 2007

4

All surveys

0

50

100

150

200

250

300

350

1999 2001 2004 2007

0

5

10

15

20

25

30

35

Responses

Economies

5

6

Survey 2007 – Membership category

Associate

20

Very Small

44

Small

92

Medium

66

Large

25

Very Large

9

Extra Large

9

Non-member

45

N/A

5

7

Survey 2007 – Membership duration

–

23

0-1

59

1-5

136

5-10

82

10+

16

8

Part 1 – Analysis of APNIC performance

6.06

6.196.35

6.75

6.78

6.80

6.82

6.86

6.99

7.06

7.07

7.147.18

7.19

7.33

7.36

7.36

7.37

7.39

7.46

7.47

7.47

7.517.53

7.56

7.57

7.60

7.71

7.76

7.79

7.87

7.91

7.91

7.917.94

7.95

7.98

8.05

8.06

8.09

8.17

8.27

8.45

7.03

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00

1.34

1.3

1.401.11

1.5

1.2

1.6

1.12

1.29

1.31

1.9

1.18

1.4

1.271.30

1.19

1.26

1.25

1.20

1.7

1.28

1.39

1.13

1.14

1.171.35

1.33

1.37

1.23

1.42

1.43

1.22

1.16

1.36

1.1

1.211.8

1.32

1.41

1.15

1.10

1.38

1.24

1.44

9

Part 1 – Top 10

1. Support for DNS root server operations

2. Statistics and other reports

3. Support for Internet development

4. Email is an effective and efficient way to contact APNIC

5. APNIC whois database quality, usability and reliability

6. APNIC servers and services maintenance andavailability

7. Technical content in APNIC Open Policy Meetings

8. The APNIC helpdesk service quality

9. APNIC use of email and mailing lists

10.Overall services provided are satisfactory

10

Part 1 – Low 10

35.Policy development process is fair and accessible

36.Policy documents are easy to access and understand

37.Phone (VoIP) is an effective way to contact APNIC

38.Obtaining IPv4, IPv6 or ASN is easy and straightforward

39.Value members get from APNIC justifies the cost

40.Online eLearning is readily available

41.Phone (PSTN) is an effective way to contact APNIC

42.The NRO and ASO are well understood

43.APNIC training is easy to attend

44.Open Policy Meetings are affordable and accessible toattend in person

11

Part 2 – Allocation of resources

2.234

2.468

2.873

11.842

12.329

17.206

17.278

17.389

17.623

18.617

21.307

21.415

22.222

22.962

23.801

24.085

26.959

17.785

0.000 5.000 10.000 15.000 20.000 25.000 30.000

2.3.6

2.2.6

2.1.6

2.2.2

2.1.5

2.3.4

2.1.2

2.3.2

2.2.3

2.3.3

2.3.5

2.1.4

2.2.1

2.1.1

2.2.5

2.2.4

2.1.3

2.3.1

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Part 2 – Top 10

1. Technical research and development activities

2. Streamline resource requests and allocation process

3. Increase accessibility of APNIC meetings and policyprocesses

4. Represent the needs of the ISP community togovernments and regulators

5. Expand training activities in scope, geographicalcoverage and online options.

6. Improve the APNIC website

7. Support ISP education in the AP region

8. Deploy more DNS root servers in the Asia Pacific region

9. Resource certification to support better routing security

10.Expand external communication and outreach activities

13

Average ratings by Member category

6

6.5

7

7.5

8

8.5

9

Ass

ociat

e

Ver

y Sm

all

Sm

all

Med

ium

Large

Ver

y Lar

ge

Ext

ra L

arge

Non-m

ember N

/A

14

Average Ratings by Member duration

6.6

6.8

7

7.2

7.4

7.6

7.8

8

8.2

– 0-1 1-5 5-10 10+

15

APNIC surveys

• For more information

http://www.apnic.net/survey

16

Other developments…

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Other developments

• Resource certification R&D

• MyAPNIC

• Public statistics (O3)

• ICONS

• ARMS

• Content Management System

• Human Resources Information System

• … and much much more

18

Rootservers

19

APNIC meetings

• APNIC 24, SANOG 10

– New Delhi, India

– 29 August - 7 September 2007

• APNIC 25, APRICOT 2008

– Taipei, Taiwan

– 25 - 29 February 2008

• All welcome!!!http://www.apnic.net/meetings

20

Gracias