2012Annual Report

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I am inspired every day by the stories of the women, men, and children that we serve – their determination to overcome obstacles, their strength, and their faith. As you can see from the timeline below, 2012 was a year of action for Community of Hope. Serving more than ever before in our 33 year history, we worked to end homelessness for over 260 families and provided compas-sionate healthcare to over 6,700 patients.

In addition to working every day with people in need, we are also working to transform both housing and healthcare systems throughout the city. With a grant from the Freddie Mac Founda-tion, we will assess up to 500

families who are homeless in order to provide the right assistance at the right time – an accurate, personalized approach to ensure that families are placed in the program that best fit their needs. Among our standout successes in 2012 was our Rapid Re-Housing program, where families had a 92% success rate. With the DC government and a nonprofit partner, Transitional Housing Corporation, Inc., we are work-ing to fundamentally change the system so that families may move out of homelessness faster. In the area of healthcare, we are prepar-ing for the implementation of the Affordable Care Act, including focusing on patient-centered care, achieving third party certification and accreditation, and expanding

to provide care to 10,000 more families in the city with the open-ing of the new Conway Health and Resource Center in the very underserved Ward 8.

We are on track to serve even more families in 2013. Of course, this work would not be possible without our dedicated Board of Directors, donors, volunteers, staff and partners. Together, we are making this city a better place for all families and creating brighter futures for our children.

Kelly Sweeney McShaneExecutive Director

2012 A Year of Action

i | Annual Report 2012 ii | Annual Report 2012

Dear Friends,

The Selection Committee was impressed by Community of Hope’s management practices including its recent merger with another nonprofit, ability to manage growth of mission, 360 degree employee perfor-mance evaluation, supervisor training, professional develop-ment opportunities, and communications materials.-Glen O’Gilvie, Center for Nonprofit

Advancement CEO

Caty Poulin, ChairCornelius Steele, Vice ChairMichael Ch’ang, TreasurerBrigette Courtot, SecretaryRose E. AlfordPatricia BranchSukera Cooper

Kenya CrawfordJuli Anne HarkinsAkua HarrisChris KernsAndrea S. MianoSheila Minor(list as of June 2013)

Our Board of DirectorsCommunity of Hope works to improve the health and quality of life for low-income, homeless and underserved families and individuals in the District of Columbia by providing healthcare, housing with supportive services, educational opportunities and spiritual support.

Our Mission

Honored to Win. Executive Director Kelly Sweeney McShane and Board Chair Caty Poulin accept the 2012 Washington Post Award for Excellence in Nonprofit Management.

Awarded the 2012 Washington Post Award

for Excellence in Nonpro�t Management

May

Community of Hope volunteers put hope in

action by participating in MLK Day of Service

activities at our many sites across the city

January

One Year, Countless Accomplishments

Our newest Permanent Supportive Housing site, the Mississippi Avenue

Apartments, is �lled with 14 recently homeless

families and 5 individuals

February

Renewed accreditation at our Family Health and

Birth Center (FHBC) with the Commission for the Accreditation of Birth

Centers (CABC)

April

See Page 2 for more 2012 Housing achievements

See Page 1 to learn more about community

involvement at COH!

See pages 3-4 for more Health achievements

See photo above

Recognized as a Level 3 Patient-Centered

Medical Home, a �rst for community health

clinics in DC

October

Launched Family Housing Solutions, which will assess 500 homeless families and house another 150 with

partner, THC, Inc.

September

Broke ground on our 50,000 square-foot Health

and Resource Center in Ward 8, which will open

in late 2013

July

Doubled our space at FHBC, which will ultimately allow us

to provide even more essential healthcare

in Ward 5

December

See pages 3-4 for more details on this exciting project

See page 2 for more about our Housing services

See page 3 for more on our Marie Reed Health Center See page 4 for more on our

Family Health and Birth Center

translating for patientsreading to kids

coordinating holiday drivesvolunteering on our Board

celebrating birthdays with kids at our shelters

mentoring our youthvolunteering on our Host Committee

helping laboring moms as doulasintroducing us to new friends

45 mentor-mentee matches

2 inspirationalcocktail events

How They Help

435 Volunteers

ONECommunity 7

board and advisory committees

By the Numbers

$11,000 raised for our families make the holidays a little bit brighter

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Being CommunityCommunity of Hope’s volunteers and supporters are an integral part of our community. Their work on behalf of our families is not just invaluable, it’s inspiring. They are of the community and for the community. Togeth-er, they continue to make Washington, DC a brighter, healthier place for those we serve.

1 | Annual Report 2012

Fun at our family shelter. Community of Hope’s volunteer Activities Coordi-nator, Molly, and 2 rambunctious residents, Lavay (9) and Ronjainae (6).

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Ending HomelessnessImagine that you’ve got no place to call “home.” Bouncing from couch to couch, or crammed in DC’s family

shelter, you have no stability or routine. Setting and achieving goals is tough, if not impossible. Guided by the Housing First model, Community of Hope starts by providing families with the stability of a home so they can

focus on increasing their income, putting family first, and reaching self-sufficiency.

Community of Hope’s programs are designed to build your strengths and will help you so that you can stand on your own. You choose what your outcome will be and Community of Hope will help you get there.

A Happy Family. Mr. Bates and sons Chennai and Zachariah, clients at our Girard Street Apartments, await their long-term housing solution.

-Markita, Community of Hope housing client

2 | Annual Report 2012

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Two Inspirational Nights. (left) Gerry and Tom Borger, Community of Hope Executive Director Kelly Sweeney McShane, and Chris and Carole Kerns helped us spread the word about our new Conway Health and Resource Center in October 2012; (right) Guests

from event sponsor Perkins + Will joined us for cocktails and hors d’oeuvres at our 2012 annual event in September.

I’m doing so much better in school because of my mentor. He even reads the books I am reading in class just so he can discuss my reading assignments with me.

-Michael, 14, mentee

“ 263 Families Served in 2012Families have di�erent strengths and di�erent needs – that’s why we have multiple programs, designed to provide the right support

to the right family at the right time.

Short-Term Shelter and Transitional Housing Rapid Re-Housing Permanent Supportive Housing

GOAL Provide shelter and services that help families stabilize and move out of

homelessness as quickly as possible

GOAL Provide short-term �nancial assistance and case management to help families access permanent housing and

increase income

GOAL Provide intensive supportive services so the most vulnerable families

remain stably housed and intact

27 Families Served 108 Families Served 128 Families Served

93%success rate

92%success rate

98%success rate

“Healing our City

The Marie Reed Health CenterCommunity of Hope’s Marie Reed Health Center in Adams Morgan provides primary medical, dental and behavioral health services. We serve all patients regardless of insurance status or ability to pay with quality care. This year, we reviewed every aspect of the patient experience to identify ways to make our care more patient-centered. We received the highest level of recognition as a Patient-Centered Medical Home and are the first community health center in the District of Columbia honored with this distinction.

The Family Health and Birth CenterCommunity of Hope’s nationally accredited Family Health and

Birth Center (FHBC) provides holistic care for moms, babies and the entire family. The only free-standing birth center in the

District of Columbia, FHBC midwives and staff provide personalized prenatal and maternity services. Using a group

model of care, FHBC patients benefit from a supportive community. Last year, FHBC midwives helped deliver 265

babies. In addition to specialty birth services, FHBC offers complete primary care for the entire family.

The Conway Health and Resource Centercoming soon

Across the Anacostia River in Ward 8 lies the District’s most impoverished and medically underserved region. Ward 8 residents face the worst health outcomes in the District of Columbia in areas such as chronic disease, maternal and pediatric health, and HIV/AIDS. Without access to affordable primary medical, dental or behavioral health services, many people wait until it’s too late, often ending up in emergency rooms. Community of Hope’s Conway Health and Resource Center will work to change that.

With the ground broken in July 2012, the Conway Health and Resource Center, named for the generous support of Bill and Joanne Conway, is set to open in late 2013. This 50,000 square-foot

space will be a catalyst for change by providing residents with access to affordable medical, dental and behavioral services. It will also be the new home to Community of Hope’s administrative and hous-

ing staff, bringing us closer to the families we serve. Ultimately, this new space will serve 10,000 more District of Columbia residents, bringing brighter futures to our neighbors in need.

Healthy, bright futures begin with affordable and accessible care. Guided by our values of serving with compassion, integrity and respect, Community of Hope strives to improve health outcomes in the

District of Columbia by providing quality health services. Serving more patients than ever before, 2012 was a landmark year for Community of Hope. Our dedicated providers served over 6,700 patients in

over 25,000 visits! Patient by patient, we are making the District a healthier place!

4 | Annual Report 2012 3 | Annual Report 2012

Navigating the System. A Community of Hope Specialty Care Coordinator helps connect a Marie Reed patient to essential community resources.

Compassionate Care. With the help of an FHBC midwife, an expectant couple checks their baby’s heartbeat.

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My provider gives me so much information so I can make informed decisions on my own. I feel secure bringing up any concerns that I have about my health.

-Ashley, Community of Hope Health Services patient

FHBC Averages

DC Low Birth Weight Rate12.6%

5%

DC Pre-Term Birth Rate10.5%

2x better than the DC Average

Operating Support and

Revenue

Miscellaneous Income 2%

Individual Contributions 2%Government Grants 48%

Health Services Earned Income 34%

Foundations and Religious 14%

Funding our Mission Thanking our 2012 SupportersWe work strategically to build an effective and sustainable organization that advances our mission and reflects our values. By maintaining a diverse funding mix, growing unrestricted funds, and creating a reasonable operating reserve, we ensure that we can continue to be hope for those we serve.

From housing homeless families to providing essential health services to the underserved, gifts from our supporters bring essential services to those in our community who need it most. We are grateful for their

generosity and example to others. For the families we serve, our supporters give the gift of hope.

A+ Government SolutionsAlphi Phi Omega at American UniversityAnonymousBloomberg L.P.Rick and Burma BochnerDavid BurtonMichael Ch’angJulie ChapmanChevy Chase PresbyterianChurchMaria L. ClendeninDatapriseJohn C. DonnellyErin DozierDanielle DrisselKathleen and Daniel Dunn

Eagle BankEverett EhrlichDavid and Jo FelsenthalFidelity Charitable Gift FundLinda J. FisherHoward and Carol FogleGallupMichael and Elizabeth GalvinLeah Garrett and Rev. MarkGarrettJoan L. GilkisonCFC of the National CapitalAreaGreenstein, Delorme &Luchs, P.C.Keir D. GumbsRobin Halsband and JeremySpector

Jair Lynch DevelopmentPartnersJerome A. and Deena L. Kaplan Family FoundationChip KelleyConnie LiermanCecil B.J. and Annabelle LockhartGrace and Henry MasurMaggie McMullenR. Scott McNeillyAndrea S. Miano and KevinHodgesNational Air Traffic Controllers AssociationCharitable FoundationNational Association ofManufacturers

Timothy and Cynthia O’NeillGail PasterCaty and Robert PoulinPowell Family CharitableTrustFred and Diane ReinkeSuzanne SullivanBrian and Debbie SweeneyMark and Meg SweeneyTJX FoundationRachelle Barrett TomanVedder PriceManfred and Linda VonFrickenDavid WhyteZimmer Gunsul FrascaArchitects LLP

$10,000 and above

$1,000 and above

Advisory Board CompanyAnonymousBedford Falls FoundationDavid and Becky BibbThe Community Partnership forthe Prevention of HomelessnessDC Department of HealthDC Department of Human ServicesDC Primary Care AssociationUS Department of Housing and Urban DevelopmentG. Thomas and Geraldine BorgerMorris & Gwendolyn CafritzFoundationCareFirst BlueCross BlueShieldCenter for NonprofitAdvancementThe Community Foundation forThe National Capital RegionConsumer Health Foundation

Delta Dental Community Care FoundationForrester Construction CompanyFreddie Mac FoundationMichael and Adena FriedmanGene GabbardGeneral Board of the Church ofthe NazarenePhilip L. Graham FundHealth Resources and ServicesAdministrationHorning Family FundChris and Carole KernsKaiser PermanenteGeorges Lurcy Charitable & Educational TrustKelly Sweeney McShane andKevin McShaneEugene & Agnes Meyer FoundationWilliam J. & Dorothy K. O’Neill

FoundationPatton Boggs, LLPKim Sweeney Polo and Jose PoloQuality Health FoundationMarsha Yvette ReevesBruce Rosenblum and Lori Laitman RosenblumSchwab Charitable FundLewis and Barbara ShrenskyRobert L. and Janet R. SloanAlexander & Margaret StewartTrustUnited Way of the National Capital AreaVedder Price PCMallory and Diana WalkerHarry & Jeanette WeinbergFoundationWorld Bank Community Connections FundMerrill and Cynthia Yavinsky

6 | Annual Report 2012 5 | Annual Report 2012

Government Grants $5,054,706Health Services Income $3,632,235Foundations and Religious $1,487,827Individual Contributions $204,836Miscellaneous Income $204,698

Total Operating Support and Revenue $10,584,302

Health Services $4,201,744Housing Services $4,038,393Management and General Support $992,664Fundraising $281,910

Total Operating Expenses $9,514,741

Operating Support and Revenue

Operating Expenses

Net Assets Beginning of FY 2012 $7,339,071Net Assets End of FY 2012 $12,882,218

Increase in Net Assets $5,543,147

Net Assets

Our positive net income on the operating side is a result of accounting practices for

grants, as well as continued improvement in our billing practices for Health Services. We are reinvesting in our programs already and this strong trend is preparing for signi�cant

growth in 2014. On the capital side, we have also made great progress on construction of the Conway Health and Resource Center, which accounts for the large growth in net assets. Full audited �nancial statements are

available upon request.

Operating Expenses

Health Services 44%

Housing Services 43%

Management and General Support 10%

Fundraising 3%

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Thanking our 2012 Supporters (continued)

Louise P. AbernathyJames and Carole AbertMike AbertCharles B. Abrams, MD andSusan AbramsCassy AlbrechtRose E. AlfordShirley Goffney AliClare and Philip AmorusoAnonymousLydette AssefaKenneth and Sally BalchAlfredo Benavides and MarthaMoss-BenavidesCraig BerkeyBethesda Presbyterian ChurchC. Richard Beyda, Esq.Alem BeyeneMatthew BlumensteinVictor Bonardi, Jr. and GildaBonardiMary and Charles BowsherAmber Boyd-EiholzerDodie and Jim BradyMadeleine M. BrownSusan Gosnell Brown and Geoffrey BrownJohn BuckleyMary Pat and Michael CanesAmy and Ben CarrdusDr. Kenneth Chase and CynthiaChaseChurch of the Little FlowerTeresa and Peter ClareCoastal Sunbelt ProduceThe Coca Cola Company

Alys Cohen and Doug WissokerCollege Park African Church ofthe NazareneBrigette CourtotElma DoerksenZelma DoerksenEat for Equity INCDavid and Alexandra EdwardsElla’s KidsAndrew and Karen Engel

Federal Insurance FederationTim and Carol FelkerFH Community HealthConnie FieldsFoley, Hoag and Elliot, LLPLesli FosterAnn White Foxen and John FoxenGabooney FoundationGannett Foundation, Inc.Leah GaryLynda Gattozzi and MichaelMurpheyEdward F. Gerwin, Jr.James GibneyLaurel W. GlassmanLiran GordonGotta Have Sole FoundationJohn and Teresa GreenwaldMark and Jeanne HamrickJuli Anne HarkinsRichard R. HarpsBenjamin Harris and ChristinaBarryKimberly Dixon HarrisLarry Harris and Maryanne LavanEvelyn B. HaynesHeart Sing FoundationJack and Kathy HellerAnne and Basil HendersonEitan D. Hersh and Julia HoffmanKaren HoerstLaura H. HogsheadDonna J. Holverson and Brian W.SmithStephen and Judith Hopkins

Rob and Susan HueyHuntington Ingalls IndustriesRonald IannottiMarcia J Jackson-HooperDonny JamesC. Richard JohnsonSusan and David JonesDenis J. KingKaren KlineLeslie Kryder

Ramah KudaimiGina Lagomarsino and KennethJohnsonLindsay and Ryan LamLinda L. LawsonLeadership Greater WashingtonTheodore LeinwandMaria T. Leyva and Ivan GonzalezLincoln Financial FoundationLiving SocialWilliam and Sandra LobkowiczCristina A. Lopez-CaseroCharla Everhart LumJohn and Beverly LunsfordJudith and Charles LyonsMartin’s TavernM.C. DeanMadam’s Organ Restaurant & BarLinda and Michael MaddenJohn and June MakdisiSean MalachiLara MarloweSonia E. Martin-Samuels, DDSJenny MasurPatrick J. McCabeMeaghan L. McCarthyJohn E. and Marion G. McCartneyMatthew McGovernDean and Joyce McPheeSuzanne and Gary MeadJill Rosenbaum Meyer and Richard MeyerMidwives Alliance of NorthAmericaJoshua and Nicole MintzVivian MooreGenevieve MurphyDenis and Kathy NeillNetwork for GoodRebecca NeuburgerNew VenturesTom OchsParamount Baptist ChurchAndrew and Nancy PasseriPerkins and Will ArchitectsPeter Barrett and Katherine EpesAimee PetersonDorothy and Robert PohlmanCraig Pollack, MDMichael and Penny PollardJeffery Alan PorterAnnabelle PragerEleanor PrestonSarah Puro and Amanda HelinLinda RandolphPerry D. Recker and BarbaraPavuk ReckerJohn ReillyMarie W. RidderRay & Sue RiderBetty Roberts BoyleDirk I. RobinsonDr. J. Leslie Robinson, Jr. andMrs. Susan K. RobinsonJoan C. RoddaCherie and David RootHartwell and Colleen Roper

Rosemont Seneca PartnersLynn and John SachsConstance M. SalemiRuth SchickelLisa Gold SchierBrian SchimmingJames SchlesingerR.S. and Helene SchlossbergMichael SheaAnita SheckellsGilbert Andrew ShifflettShebra D. SimmsAmir StepakHank StueverElizabeth SullivanThe SunDial FoundationTess SwattKevin Sweeney and Dr. DanielleDienert SweeneyStephen B SznajderAssata TafariThe Matz Family FoundationJane E. Thompson and John J.KaelinOdin TidemandMichael W. TierneyJoe TouschnerFred TsaiCarla TurnageDawn and Carlos UndurragaUnited Healthcare CommunityHealthplanDebra Gartner Van Der Gaag and Jacob Van Der GaagVelsor PropertiesMeaghan VerGowJulio and Eleana VillanuevaW.C. Smith & Co.Peter WallisonJulie WanWashington National CathedralThe Washington Post CompanyWashington WorkplaceMaria and Lee WeberJames and Maria WeissRicky Weiss and Roberto ChávezDov Neil WeitmanStephen J. WeyerBeverly R. WhitefieldAlan and Esther WisdomPaul WolfowitzCyril Worby, M.D.Laura WorbyWill and Rachel YavinskyChristian and Jonathan Yoder

$150 and aboveMy life and my son’s life have really changed for the better since we moved to Community of Hope. My son is doing so much better in school. His grades have skyrocketed back up to honor roll. As for me, I am now looking forward and focused on my goals.

7 | Annual Report 2012

-Shannell, Community of Hope Housing client

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Donors like REAL, TANGIBLE, TRANSFORMATIONAL work and that is who Community of Hope is and what Community of Hope does.

-Julie Rogers, President and CEO, The Eugene and Agnes Meyer Foundation

Administrative Offices1717 Massachusetts Ave NW

Suite 805Washington, DC 20036

(202) 407-7747

Marie Reed Health Center2250 Champlain St NWWashington, DC 20009

(202) 232-9022

Family Health and Birth Center801 17th St NE

Washington, DC 20002(202) 398-5520

Mississippi Avenue Apartments1320 Mississippi Ave SEWashington, DC 20032

(202) 373-0548

Hope Apartments3715 2nd St SE

Washington, DC 20032(202) 563-1060

Girard Street Apartments1413 Girard St NW

Washington, DC 20009(202) 232-7356

info@cohdc.orgwww.communityofhopedc.org

www.facebook.com/communityofhopedcwww.twitter.com/cohdc

OUR VISION That all families, including children, in Washington, DC are healthy, stably housed, well-educated and financially secure.

#37854 #8389

OUR VALUES To serve with compassion, integrity and respect.To strive for excellence.