Annual Report 2001-2002 · 2007-08-29 · Annual Report 2001–02 3 CONTENTS THE LIBRARIES BOARD OF...

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ANNUAL REPORT OF THE LIBRARIES BOARD OF SOUTH AUSTRALIA 2001–2002

Transcript of Annual Report 2001-2002 · 2007-08-29 · Annual Report 2001–02 3 CONTENTS THE LIBRARIES BOARD OF...

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ANNUAL REPORT

OF THE

LIBRARIES BOARD OF SOUTH AUSTRALIA

2001–2002

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Annual report production: Coordination and editing by Carolyn Spooner, Project Officer. Photographs by StateLibrary photographer Daniel Planquart unless otherwise credited. Desktop publishing by Peter Jenkins, Coordinator,Web Services. Scans and layout by Mario Sanchez, Contract Digitiser. Cover design by Lahn Stafford Design.Published in Adelaide by the Libraries Board of South Australia, 2002. Printed by CM Digital.ISSN 0081-2633.

If you require further information on the programs or services of the State Library please write to the Director, StateLibrary of South Australia, GPO Box 419, Adelaide SA 5001, or call in person to the State Library on North Terrace,Adelaide, or check the website at www.slsa.sa.gov.au

Telephone (08) 8207 7200 Freecall 1800 182 013 Facsimile (08) 8207 7207 Email [email protected]

For information on the programs or services of PLAIN Central Services please write to the Associate Director, PLAINCentral Services, 8 Milner Street, Hindmarsh SA 5007, or check the website at www.plain.sa.gov.au

Telephone (08) 8348 2311 Facsimile (08) 8340 2524 Email [email protected]

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Annual Report 2001–02 3

CONTENTS

THE LIBRARIES BOARD OF SOUTH AUSTRALIA 4

CHAIRMAN’S MESSAGE 5

ORGANISATION 6

STATE LIBRARY OF SOUTH AUSTRALIA

Building redevelopment 7Information access for customers 10Collections and collection services 14Volunteers 18Management practice 20Working with other libraries and agencies 22

PLAIN CENTRAL SERVICES

Public libraries and community information services funding review 24School community libraries funding and governance 24Service level agreements and reviews 25Other developments 25

SUPPORT GROUPS AND AFFILIATED BODIES

Friends of the State Library of South Australia 27Friends of the Paul McGuire Maritime Library 28Royal Geographical Society of South Australia 28State Library of South Australia Foundation 29State Library Foundation: members, donors and Library sponsors 31

FREEDOM OF INFORMATION STATEMENT 33

STATISTICS 35

PERFORMANCE INDICATORS 43

WORKFORCE PROFILE 45

MORTLOCK AND SOMERVILLE FUNDS 49

LIBRARIES BOARD SUBSIDY ALLOCATIONS 50

FINANCIAL REPORT 52

AUDITOR-GENERAL’S REPORT 64

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4 Libraries Board of South Australia

THE LIBRARIES BOARD OF SOUTH AUSTRALIA

The Libraries Board of South Australia is established under the provisions of the Libraries Act 1982. The Board isresponsible for administration of the State Library of South Australia and the Public Libraries Automated InformationNetwork (PLAIN) Central Services and for the promotion of, and support for, the delivery of a coordinated system ofpublic libraries throughout the State. The State Library and PLAIN Central Services are part of the Division of ArtsSA, which became part of the Department of Premier and Cabinet during the year.

MEMBERS OF THE BOARD APPOINTED BY HER EXCELLENCY THE GOVERNOR

Peter Wylie FAICD, ChairmanPeter Myhill LLB (Hons), Deputy ChairmanGeoffrey Coles AM, FAICDJan Connolly BEc, B. Soc. Admin., FIPAARosemary Craddock LLBBeth Davidson-Park BA, Grad. Dip. Lib.Felicity Gunner OAM, Dip. Tech. Social Work (until 17 February)Greg Mackie OAM (from 4 April)Janice Nitschke AALIAAlan Scott

OFFICERS OF THE BOARD

Bronwyn Halliday BA, MEd, MBA, FAICD, Director, State Library of South AustraliaRobyn Collins BA, MLS, AALIA, MAICD, Director, PLAIN Central Services (until 19 November)Tania Paull BA (Library Studies) Associate Director, PLAIN Central Services (from 29 April)Michael Talbot BA (Hons), PhD, Executive Officer.

ROLE OF THE LIBRARIES BOARD

The Libraries Board of South Australia as established under the Libraries Act 1982 (and under its antecedentlegislation), has the following objectives:

∑ to achieve and maintain a coordinated system of libraries and library services that adequately meets the needs ofthe whole community

∑ to promote and facilitate the establishment and maintenance of libraries and library services by councils and otherappropriate bodies

∑ to promote a cooperative approach to the provision of library services

∑ to ensure that the community has available to it adequate research and information services stored in libraries andother institutions both within and outside the State.

The Board met 11 times during 2001-02 including a special meeting to deal with aspects of the State Library buildingredevelopment. The Finance Sub-committee and PLAIN Central Services Standing Committee met regularly duringthe year.

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Annual Report 2001–02 5

CHAIRMAN’S MESSAGE

To the Honourable the Minister for the Arts for the information of Her Excellency the Governor.

Dear Minister,

Pursuant to section 42 of the Libraries Act 1982, theLibraries Board of South Australia has the honour topresent its report for the year ended 30 June 2002.

The building redevelopment was again the majorimperative for the State Library during the year. Thecommunity showed great forbearance and loyalty duringbuilding works and collection moves, while staff showedenterprise in providing customer service in difficultcircumstances and assisting with collection moves. Thenew State Library will be completed in 2003.

The year saw a number of governance changes within theLibraries Board. Following the resignation of theDirector, PLAIN Central Services, Ms Robyn Collins,the Board placed PLAIN Central Services under theDirector, State Library. The year also saw a change ofgovernment, and the Board records its appreciation ofthe enthusiastic support of libraries by former MinisterHon. Diana Laidlaw MLC and welcomes incomingMinister Hon. John Hill assisting the Premier in theArts. As part of the change of government, Arts SA wasmoved from its portfolio base of Transport, UrbanPlanning and the Arts to Premier and Cabinet.

The public library network saw the completion of twostudies: a review of funding arrangements for publiclibraries and community information services, and areview of funding and governance for school communitylibraries in South Australia. A service level agreement wasalso signed between PLAIN Central Services and thepublic library network, under the auspices of the Councilof Library Administrators of South Australia.

Another significant achievement for the year was thenegotiation and signing of the second five-year agreementbetween the Local Government Association and the StateGovernment for the funding of public libraries.

Behind the scenes at the State Library, a number ofprojects progressed to support new services. Theyincluded the development and implementation of a neworganisation structure, the development of a preservationand storage plan, and further progress on theInformation and Comunication Services plan.

The fundraising efforts of the State Library Foundationraised $1.89m in support of an exhibition program. TheBoard expresses its thanks to the Foundation Chair, MrAndrew Robertson and all Foundation committeemembers for their work during 2001–02.

The Board expresses its sorrow at the deaths during theyear of former Chairman Mr Des Ross AM and formerFoundation Patron Mr Bill Scammell CBE AO, for theirpersonal qualities and outstanding service to the Libraryand the community.

The Board thanks outgoing Board Member Mrs FelicityGunner OAM and welcomes incoming member MrGreg Mackie OAM. The Board also thanks the staff,volunteers, the Friends groups, the PLAIN CentralServices Standing Committee, and the Council of LibraryAdministrators of South Australia for their contributionsduring the year. Their support and commitment toprovision of an excellent library service for the people ofSouth Australia is more important than ever.

I particularly wish to express my appreciation to all the members of the Libraries Board. I greatly value and appreciatethe depth of commitment they bring to their responsibilities as Board members.

PETER WYLIEChairman

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6 Libraries Board of South Australia

ORGANISATION

In December the Libraries Board of South Australia placed PLAIN Central Services under the governance of theDirector of the State Library.

SENIOR MANAGEMENT

Director:Bronwyn Halliday BA, MEd, MBA, FAICD

Associate Director Library and Information Services:Margaret Allen BA (Library Studies) ALIA

Managers

Business Manager: George SclauzeroCollection Development: Tony LeschenCollection Specialists: Andrew PiperCustomer Services: Neil TurnerCollection Processing: Joyce SearleInformation and Communications Technology: Lesley SharpPreservation: Heather BrownResources and Infrastructure: Joanne Freeman

Associate Director State Library of South Australia Foundation:Sue Lear BA, Grad. Cert. PR

Associate Director Library Redevelopment:Sue Lewis BA (Library Studies)

Associate Director PLAIN Central Services:Tania Paull BA (Library Studies)

Managers

Business Operations Manager: Tony BrunoComputer Services Manager: Sue BillettPublic Libraries Liaison Manager: Shane CathcartTechnical Services Manager: Helen Walkden

EQUAL EMPLOYMENT OPPORTUNITYThe State Library provides employment on the basis of merit for all positions within the organisation and updatesmanagement practices and decision-making processes in line with Equal Employment Opportunity (EEO) principles.The Libraries Board promotes a workplace environment where EEO legislation is fully supported by managementand organisational policy and action. The Libraries Board is represented on the Arts SA EEO Committee.

STAFFING

Tables showing the breakdown of Public Sector Management Act employees for both the State Library and PLAINCentral Services by stream, level, appointment type and gender are provided as an appendix.

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Annual Report 2001–02 7

Members of the Libraries Board of South Australia inspected progresson the building site with one of the site foremen Steve Pratico of BuiltEnvirons (second from left)

BUILDING REDEVELOPMENT

The State Library aims to match national standards for statelibrary service facilities and program delivery, as well as forhousing and displaying collections, through the extension andredevelopment of the Bastyan Wing and completion of therestoration of the Institute Building.

In 1997 Cabinet approved the redevelopment of theState Library of South Australia. The budget allocationfrom Treasury to Arts SA at June 2001 amounted to$41.2 million. The redevelopment includes a majorupgrade to the buildings, an expansion of space and aninformation technology upgrade. The majorappointments to the project are Principal ConsultantsHassell+Mitchell/Giurgola & Thorp Architects,Managing Contractor Built Environs Pty Ltd andStorage and Relocation Consultant MoveCorp.

Project managementThe Department of Administrative and InformationServices (DAIS) manages the project. The State LibraryRedevelopment Steering Committee has representativesfrom Arts SA, the Libraries Board, the State Library,DAIS, the principal consultants, cost manager and themanaging contractor. The Board received regular reportson the progress and financial status of the project. Thegovernance role of the Board in relation to the project isone of representing the main client group and advisingArts SA on client needs.

A detailed design anddocumentation processproceeded throughoutthe year. This includedthe selection of thefurniture, fittings andequipment. TheLibraries Board, staffand the OHS&WCommittee wereinvolved in theprocess.

Commencement ofbuilding worksApproval for theproject was receivedfrom the DevelopmentAssessmentCommission inAugust. This allowedthe major buildingworks to proceed. Thefirst package commenced with set-up for demolitionwithin the Bastyan building.

To make way for the building works in the Bastyanbuilding, staff, services and 40% of the collections were

relocated to either the Jervois and Institute buildings orthe government storage and office complex at Netley.The Library was closed for ten days to allow for the newcore services to be established on North Terrace and toorientate and train staff.

The remaining 60% of collections remained onsite in theBastyan building and retrievable for use, being moved asbuilding work proceeded and areas completed. Inconjunction with MoveCorp, considerable staff time andattention was given to planning for the temporary andpermanent moves. Demolition work on the Bastyanground floor commenced in September.

Supplementary funding programThe State Library has been encouraged by the LibrariesBoard and Arts SA to raise funds to provideenhancements to the project; this being work not fundedfrom the $41.2 million.

The Governor of South Australia hosted a launch of theState Library Foundation Redevelopment Appeal‘WOW’ – Windows to Our World, at GovernmentHouse on 24 July. Peter Wylie, Chairman of theLibraries Board announced a pledge of $500,000 eachfrom the Foundation and the Libraries Board towardsexhibitions and special fit-out. As Managing Director of

Advertiser Newspapers Ltdhe also announced adonation of $400,000from News Corp for thenewspaper reading area.This will be in memory ofRon Boland, a formereditor of The News.

The Foundation wassuccessful in its bid forfunding from theCommonwealth CulturalHeritage Projects Programfor 2000-01. $94,500 wasallocated for therestoration of the galleryhousing the Royal SA

Society for the Arts in theInstitute Building.Conservation work willinclude repairs to the wallsand the glass ceiling.

The Library was successful in winning the Arts SA MajorCommissions Program grant of $100,000 commissioningpublic art for the new foyer.

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8 Libraries Board of South Australia

Conservation studioOn 22 October the completion of the first stage of theState Library redevelopment was officially launched. Theconservation studio was established in cooperation withArtlab Australia to showcase the importance of preservingthe State’s diverse heritage. The Studio concept wasdeveloped in the context of the South AustralianGovernment’s ARTS+ 2000-2005 strategic plan, andcontinues the world-wide trend towards makingtraditionally behind-the-scenes arts activities accessible toall.

Library relocationsThe fit-out for Library photographic services located in theArtlab building to the rear of the Library was completed inJuly. Arts SA Executive Director, Kathie Massey, toured thesite in August and commended the State Library and Artlabon the implementation of this cooperative service.

Policy and procedures for the onsite retrieval of materialfrom the Bastyan building site were produced. Theseprocedures enabled staff to move safely through thebuilding site to retrieve materials required by Library users.Special attention was given to temporary services and routesto ensure the safety of staff and materials at all times.

Disaster preparednessIn conjunction with Artlab Australia, the Storage andPreservation team implemented a Disaster ManagementProgram with all staff receiving training. The programincluded practical suggestions for the recovery of collectionmaterials in the event of a disaster such as fire or flood.

Tenants and other agenciesNew standardised tenancy agreements were developed inconjunction with the Crown-Solicitor’s Office. Afterconsultation with the tenants these will be finalised andimplemented as part of the new Library operations. One ofthe aims of the agreements is to provide shared facilitieswhere appropriate.

Café Shhh was closed on 31 July to enable building worksto proceed. A tender will be let for the new café 2002-03.

The Friends of the State Library were relocated to atemporary location adjacent to the permanent home of theRoyal Geographical Society of SA in the southernmezzanine room of the Jervois building. Afterredevelopment The Friends will be located in the Jervoisbuilding on the ground floor northern end providing astrong visible focus as part of the Library’s planned publicprograms. They will have two rooms, one as an office andone as a shared Friends lounge. The Friends have beeninvolved in the development of the fit-out design for theserooms.

In August the Royal Geographical Society of SA wassuccessfully relocated to its permanent home on the

upper level, southern end of the Jervois building. TheLibrary met with members of the Royal South AustralianSociety of Arts Council to discuss tenancy arrangementsfor their planned return in 2003.

The City of Adelaide Lending Library relocated to itstemporary location in the Institute Building ground floorin August. The remainder of its operations was relocatedto other Council premises. In June the Adelaide CityCouncil announced its intention to provide fourcommunity library nodes across the city. Theconsequence for the State Library Project was a requestfrom the Council to reduce the allocation of space for thenew City Library site within the State Library from900sqm to 375sqm. The Libraries Board accepted therequest and will proceed to give consideration to how thevacant space can best be used.

North TerraceThe North Terrace Redevelopment Project team(NTRP) presented its plans to the Board in October andthe project was launched in November. The Library’sforecourt to the edge of the glass entry foyer and edgingalong Kintore Avenue forms part of the NTRP.Consultation occurred throughout the year between theLibrary Redevelopment Project team and the NTRPteam. A water feature and forecourt paving of SouthAustralian Kanmantoo bluestone was incorporated intothe design which was negotiated by both parties.Documentation is underway by the NTRP team.Programming for overlapping construction work is beingconsidered.

The Library requested the NTRP source a SouthAustralian stone for the Library’s forecourt. The StoneIndustry Association, together with Primary Industriesand Resources SA are promoting and marketing SouthAustralian stone products and assisted in the selection.

The Libraries Board requested assurances that the safetyof the library buildings and customers is notcompromised by design elements of the NTRP. Theforecourt plane tree will be retained.

In December the Adelaide City Council arranged theremoval and restoration, by Artlab, of the Robbie Burnsstatue located on North Terrace in front of the Library.The Council’s recommendation to the Libraries Board,to place the statue in the new Library forecourt in 2003,was accepted. The Library arranged a Farewell to RobbieCeilidh on 20 December in conjunction with Artlab, towhich members of the Caledonian Society and BurnsSociety were invited as guests of honour. This included atour of the Library’s new Conservation Studio and a viewof Robbie at Artlab undergoing restoration.

SignageTemporary directional signage was erected in August.The hoarding between the Jervois and Institute buildings

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Annual Report 2001–02 9

displayed bright text and graphical information panels. Inaddition, a series of temporary distinctive coloured poleswere placed as a marker in front of the Library. Thesedefined the temporary roadway for construction vehiclesand the placement of the new library entrance in 2003.

Energy efficiencyArts SA engaged Bassett Consulting Engineers to providea report on the costs and options for the introduction ofsolar power to the project. In the initial concept, solarpower was not an economically viable option. However itis now being considered in a North Terrace precinct widecontext, which may provide a feasible solution.

Asbestos managementThe project work included the removal of remainingasbestos in the buildings. A briefing session on asbestosmanagement was held in August. Key staff attended,including union and OHS&W representatives. PTConstructions, the demolition contractors, together withBuilt Environs Pty Ltd and the Manager of theDepartment of Administrative and Information Services(DAIS) Asbestos Management Unit detailed theapproach to how asbestos is recognised, confined,removed, and monitored. Removal commenced in astaged approach in September and will continuethroughout 2002.

In September asbestos, over and above that provisionallyscoped in the original Project brief, was located in theBastyan building. With the clearing of the building,demolition contractors carried out a thorough assessmentof the extent of asbestos.

The State Library Redevelopment Steering Committeeacknowledged that the majority of the asbestos had to beremoved. Significant consultation occurred throughoutthe year between the Project team (including the Libraryand Arts SA), demolition sub-contractor, asbestos testingconsultant, DAIS Asbestos Management Unit, Unionrepresentatives and Workplace Services.

The Project team was able to recommend on satisfactoryremoval methods and adapt the program to take accountof this additional scope whilst continuing with scheduledconstruction and collection relocation work. BuiltEnvirons Pty Ltd will continue to safely and progressivelyremove asbestos from the Bastyan Building in a way thatminimises the impact on cost and overall program

Communications and consultancy strategyThe communication strategy continued with progress onthe project recorded on the State Library web site, viabulletins, newsletters, meetings, signage, media adviceand events.

Information and Communications Services planFunding to provide an upgrade of the Library’sinformation technology infrastructure is included in thebuilding redevelopment budget. Detailed planning andresearch for implementation of the plan’s goalscommenced in 2001.

The goals include an upgrade to the Library ManagementSystem; the introduction of web content managementand publishing and workflow systems; and Thin Clientcomputing. It is anticipated that recurrent costs fortechnology systems will rise as a result of the newinfrastructure. Additional servers will be required tosupport the services to be delivered. Costs are currentlybeing assessed.

The ICS Plan remains under constant review to ensurethat services in the new library reflect state of the arttechnology. Where possible software and hardwareupgrades have commenced to ensure that these are fullyimplemented and stable prior to new operations. Becauseof the speed of change of technology much of thefunding will not be committed until early 2003.

A report on the Information and Communicationstrategy is included on page 10.

Key program milestones for 2002-03:September 2002: commence installation of glass cafewall, link and foyerOctober 2002: completion of Bastyan basement fit-outJuly 2003: completion of Bastyan buildingNovember 2003: completion of Institute and Jervoisbuildings.

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10 Libraries Board of South Australia

Her Excellency The Governor, Marjorie Jackson-Nelson ACCVO MBE, visited the State Library on 12 December to viewthe Bradman Collection and the launch of the Bradman DigitalLibrary in the company of invited guests from the business andcricket world including John Bradman

INFORMATION ACCESS FOR CUSTOMERS

The State Library will endeavour to apply the very bestinformation service and access arrangements, usingappropriate technology, within budgetary limits andconsistent with State goals for excellence, as well as withemerging national benchmarks for library services.

Services based on new technologyInformation and Communication Services PlanThe ICS Plan developed in April 1999 provides for anupgrade of the library’s technical infrastructure, andimproved service delivery through a number of softwareprojects. Funding to implement the plan is incorporatedin the buildingredevelopment budget.The plan’s missionstatement is SLSA –Online to Everyone,Everywhere, Everytime.

The strategic directionsof the plan remainconstantly under reviewwith the intention toimplement the mostcurrent and forward-looking infrastructurepossible for the newlibrary, including the useof wireless networks andhandheld devices whereappropriate.

Phase one of the upgradeto the librarymanagement system,Innopac, commenced inlate 2001, with a numberof the Millenniummodules being installedand training received.Further module upgradeswill occur during thesecond half of 2002 with the final set occurring secondquarter 2003. The staged approach enables the Library totake advantage of the most recent developments byInnovative Interfaces including a wireless OPAC for usewith PDA’s and the ability to export records in XML.

The Library is participating in a Beta Test process for asuite of modules that provide the ability to searchmultiple databases (including our own three separatedatabases) at once and also to provide intelligent links toother web based resources depending on search results.The Beta Test arrangement has enabled the Library to

build a stronger relationship with supplier InnovativeInterfaces.

The Library issued a Request for Proposals for a webcontent management, publishing and workflowenvironment in September, primarily to support theimplementation of the SA Memory project. The selectedsystem utilises current standards such as XML/XSL andwill provide the opportunity for significantly improvedworkflows throughout the Library. Implementation ofthe selected system will commence later in 2002 and willbe used to support all the Library’s websites and intranet.

The Library undertook athree-month trial of ‘serverbased’ computing alsoknown as ‘thin client’technology to determine thesuitability of this approachfor both staff and public use.This resulted in a decision toimplement server basedcomputing based onMicrosoft Terminal Serverfor the public. This willenable a more stableenvironment from which todeliver services than thecurrent PC-based approach.Implementation willcommence during the latterpart of 2002. A number ofnew PCs for staff have beenpurchased to overcomelimitations with existingequipment.

The Library has engagedin a ‘proof of concept’exercise with a local firmMapping and Beyond totrial the usefulness of amapping interface to the

indexes for the Map Collection. This trial is on-going.

The Reference Query Tracking System began liveoperations in January. This service has a front-end on theState Library website, allowing customers to key theirenquiries into a web form, which delivers them into adatabase used to manage workflows and producestatistics. Some improvements to the system andfinalisation of the reporting module are currently beingcompleted. Publication of the Frequently AskedQuestions database will occur when the data has built upsufficiently.

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Annual Report 2001–02 11

The Minister assisting the Premier in the Arts, Hon John Hill withone of the Indigenous dancers who opened the public event Who’stelling the story—the book or the film?Photograph courtesy Ben Searcy Photography

Considerable effort has gone into designing a new serverand security architecture for the Library. The increase inIT-based systems requires an increase in the number ofservers to support the various software packages.Combined with this is a significant review of networksecurity across all of government requiring networkdesign changes that will have future impacts on recurrentfunding. Once fully implemented the ICS Plan willrequire at least a doubling of the ICT recurrent funding.

The Library entered into an agreement with the SAMuseum to provide desktop support services for a six-month trial period to commence in July 2002. TheLibrary also agreed to provide desktop support services toother Arts SA agencies on a cost recovery basis, also for asix-month trial period.

WebsitesThe role of the Internet continues to increase inimportance as a means of delivering service. Existingwebsites were extended and a number of new onesdeveloped.

The Library’s website was re-launched on 27 September,providing portals for targeted user groups such asstudents and family historians. The use of a portal forpublic librarians allows direct access to the onlineResearch Enquiry database.

A strong emphasis for the Library is the digitising ofsignificant collection items to make them more accessiblefor students, researchers and the community generallyand to promote their use. This year a new websitehighlighted the Library’s maritime andgeographical collection strengths.

Strong community interest in Encounter 2002 ledthe Library to develop a website called Encounter1802-2002 www.slsa.sa.gov.au/encounter whichhighlighted some of the unique material relating toFlinders and Baudin held by the Library and theRoyal Geographical Society of South Australia.Artworks, large scale maps and PDF files stronglyfeature on the site which was launched on 12 June.The site has been developed to provide primaryand secondary resource material for students.

The Bradman Digital Library was launched on 12December in the presence of Her Excellency TheGovernor of South Australia Marjorie Jackson-Nelson AC CVO MBE who also viewed theBradman Collection. Business representatives andcricket enthusiasts attended the launch. Ahighlight of the site atwww.slsa.sa.gov.au/bradman is 800 pages of theBradman Scrapbooks digitised and cataloguedonto the South Australiana Database so they aresearchable on the Internet.

Following the State Library Foundation’s annual SAMemory appeal, a funding application resulted in a grantof $25,000 by the Department of Veterans Affairs as partof its program Their service—our heritage to develop aSouth Australians at War website. The website featuresdigitised images of material held in Library collections,and is strong in archival records such as letters and diariesfrom the war front. The project has attracted muchinterest from external sources, and will be launched laterin the year.

Defining customer groups and targeting services tothemSpecial programsAs part of the restructure, the Library has created twonew positions of Special Programs Officer, dedicated tothe development and implementation of services tocustomers with special needs, including but not limitedto Indigenous Australians, people with disabilities andpeople from non-English speaking backgrounds.

Services to Aboriginal and Torres Strait Islander peopleThe Library has produced a web page of services andresources for Indigenous people with an emphasis onfamily tracing, in accordance with its Memorandum ofUnderstanding with Nunkuwarrin Yunti’s SA Link-Up.The web page incorporates an explanation of the servicesthe Library offers, with links to sourcesheets, nationaland interstate Aboriginal family history websites andcontact details for other relevant South Australianorganisations.

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12 Libraries Board of South Australia

The Library has expressed its commitment to increasedIndigenous access to cultural materials to the Aboriginaland Torres Strait Islander Cultural Network, throughadherence to the Aboriginal and Torres Strait Islanderprotocols for libraries, archives and information services andwillingness to contribute to a national forum to design anational policy framework.

Services to People with DisabilitiesThe State Library of South Australia is committed toproviding services to people with disabilities, their serviceproviders and carers. The Library also recognises thespecial needs of older customers in accessing information.Staff are trained and responsive to the needs of thesecustomer groups. The services are offered in the form ofadaptive technology, information resources, customertraining and assistance, physical access and referral toother relevant agencies.

The Library is participating in the Arts SA DisabilitySteering Group to determine how best to implementimproved services and standards for people withdisabilities, represented by the Manager of CustomerServices and a Special Programs Officer.

The Library increased its community profile in thedisability sector by sending a Special Programs Officer tothe National Forum on Library Services to People withDisabilities at the National Library of Australia in March.The Special Programs Officer and the Customer ServicesManager also attended the Round Table on InformationAccess for People with Print Disabilities in April.

Seminars and CoursesThe family history seminar program offered through theWorkers Educational Association of SA Inc. (WEA) hadan overall attendance of 297. Twenty-four seminars wereheld covering eighteen different topics, including ninenew to the program. ‘Caring for your family treasures’and ‘After the research: structuring your family history’were popular new topics.

Direct service provisionDuring the Building Redevelopment shop-front period,some services were reduced in vacating the Bastyan wing.The combined Bray / Mortlock service desk and theImage Centre made good use of two bays in the Jervoischamber. The core of the Ready Reference Collectionwas accommodated in the Jervois chamber, along withthe computers through which information databases, thecatalogues and the Internet are accessed.

The First Gallery housed the open access book andperiodical collections, and in a very popular move wasreopened to public access. The Mortlock Reading Roomreturned to the Jervois wing. The Family Historycollection and service point was merged with theNewspaper reading room and located on the first floor ofthe Institute Building.

The ELLIS service for language and literacy assistancewas relocated to the first floor gallery in the Jervois andcontinued to be well-used. Use of the North AdelaideCommunity Centre was negotiated with the AdelaideCity Library Service for English Conversation classes.

Lack of space for study, and interruptions to theavailability of materials as collections were progressivelymoved resulted in a downturn in visitor numbers.Counterbalancing this, the proportion of telephoneenquiries, and particularly of requests for informationthrough the web-based Research Help service roseappreciably.

Outreach servicesCommunity liaisonDuring the year the State Library provided referenceservices at the following regional and metropolitanlocations:

Whyalla Show 18–19 AugustRoyal Adelaide Show 31 Aug-8 SeptFranklin Harbour Show 22 SeptemberYorke Peninsula Field Days,Paskeville

25-27 September

Renmark Show 27–28 OctoberMarion Shopping Centre 1–2 FebruarySouth East Field Days,Lucindale

15–16 March

Mt Barker Country Show 6–7 AprilElizabeth Shopping Centre 10–11 MayArndale Shopping Centre 14–15 June

Visits to shopping centres and country shows involvedliaison with local libraries whose services were promotedat the State Library stand. As well as increasing theLibrary’s profile the visits prompted a number ofdonations and legal deposits.

Library staff also assisted at the Department ofTransport, Urban Planning and Arts stand at the WorldStage SA event which marked the opening of the newConvention Centre on 29-30 September.

The State Library’s Oral History Officer presented threeone-day introductory workshops during the year toparticipants from a range of community groups andorganisations. The results of most of these projects will bedonated to the State Library.

Work experienceThe Library hosted 13 work experience students frommetropolitan schools and one from a country school, onefive month part-time placement, and one fieldworkstudent from the University of South Australia.

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Annual Report 2001–02 13

A highlight of the State Library’s events program was a free forum at the Adelaide Town Hall in June on atheme of great interest Who’s telling the story—the book or the film? Peter Goldsworthy is seen entertainingthe packed house, with other speakers seated from left Pat Lovell, Rolf de Heer and Philip AdamsPhotograph courtesy Ben Searcy Photography

Public programsEventsA series of events to maintain the profile of the StateLibrary was developed for 2001-02. Each eventhighlighted the role of the Library as custodian ofcultural resources and as a promoter of their value to thecommunity. The State Library acknowledges sponsorshipsupport from Health Promotion SA, funded by theGovernment of South Australia through Arts SA, whichassisted the library in bringing a series of extremelypopular public programs to promote library services,particularly to rural and remote South Australians.

The public programs series was designed to showcase theLibrary’s treasures and little known collections; toencourage appropriate donations of material to thelibrary; to introduce a new audience to the arts andliterature; and to encourage people to visit the Library.Events such as Who’s telling the story—the book or the filmattracted capacity audiences.

The Library sponsored biographer Claire Tomalin andPoet Laureate Andrew Motion to attend Writers’ Weekin the Adelaide Festival of Arts in March. The Libraryjoined with 5UV Radio Adelaide to sponsor the secondAdelaide Festival of Ideas, held from 12-15 July. Underthe agreement with Adelaide Festival Corporation theState Library contributed to the costs of recording 46sessions of this 'cornucopia of discourse' which focusedon the themes of reconciliation, population, cosmology,

water, addiction and intoxication. In return, the libraryreceived edited recordings of each session to add to the J.D. Somerville Oral History Collection for public use.

As a contribution to the Centenary of Federationcelebrations, the Library’s Catherine Helen Spencebibliography and website www.slsa.sa.gov.au/Spence waslaunched by the Minister for the Arts, the Hon DianaLaidlaw on 17 October. This event was part of Look at usnow week organised by the South Australian Women’sTrust Association to showcase 100 years of women’sachievements since Federation.

In conjunction with the launch of the ConservationStudio, the State Library and Artlab organised a week ofcelebrations for Conservation Week. A number ofconservation-oriented activities were organised toshowcase the potential of the Studio and its possiblefuture uses. Some of these activities included informationseminars for the community given by Artlab’s specialistconservators on topics such as historic photographicprocesses, caring for historic textiles and looking afterpersonal treasures.

School holiday programs began in October inconjunction with Artlab Australia, aimed at educatingchildren about the importance of preservation in a funand exciting way and giving them the opportunity toexperience preservation techniques first hand. Over 350children participated in these fully-booked events.

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14 Libraries Board of South Australia

A successful publicity campaign to promote the Library’saudiovisual collections resulted in the donation ofmemorabilia by Graham Longley, the former Manager of theAdelaide band the Masters Apprentices. The band is seen inthe Library recreating a famous publicity photograph taken in1966. Standing from left is Brian Vaughton, Peter Tilbrook(former member standing in for Jim Keays) and RickMorrison. In front from left is Gavin Webb and Mick BowerPhotography by Andrew Dunbar

COLLECTIONS AND COLLECTION SERVICES

The State Library aims to provide its customers with a widerange of resources, with continuing strong emphasis on SouthAustralian published and archival materials.

Collection development – Bray Reference LibraryThe Libraries Board provision of $75,000 for bookpurchases, paid from the Mortlock trust fund, continuedthis year, enabling a much needed infusion of funds tomeet most collection development objectives formonographs. Costs for ongoing subscriptions rosesignificantly this year as the full impact of the decline ofexchange rates and rising prices was felt. A significantround of subscription cancellations is likely to benecessary in 2002-03.

Electronic resourcesThe program to developaccess to full-text electronicresources continued withthe provision of severalnew Australian fulltextdatabases:Meditext which providesjournal articles from over ahundred journals indexedin the Australasian MedicalIndex, and AGIS plusfulltext which providesfulltext from 300Australian and Asia Pacificregion legal journals.

Remote access licenceswere negotiated andfunded for a number ofsubstantial full-text onlineresources, includingEbscohost and ExpandedAcademic ASAP. Thesedatabases were madeavailable to registeredremote users from homethroughout SouthAustralia.

Map CollectionsPublic access to the sheetmap collections was limited due to collection moves andbuilding works. Therefore, the focus of collectiondevelopment for the published map collections was onthe acquisition of digital spatial data. The digitalmapping collection was significantly expanded by thepurchase of published data for Australia at scales from1:25 000 to 1:1 000 000. This includes topographiccoverage for most of Australia and colour infraredorthophotos and mapping data for the entire MurrayRiver region.

John Bray bequestThe John Bray bequest funds the purchase of classicalliterature. Fourteen titles were acquired, including a newtranslation of the five volumes of The orator’s educationby the Roman rhetorician Quintilian, which has beendescribed as ‘a wonderful opportunity to reopen adialogue with one of the great and honourablephilosophers of human history.’

Hutchison bequestThe Hutchison bequest provides for purchase ofnineteenth century publications, complementing thelibrary’s significant children’s literature, maritime, andfood and wine collections. This year the bequestpurchased the important Eugene von Guerard's Australian

landscapes: a series of 24tinted lithographsillustrative of the moststriking and picturesquefeatures of the landscapescenery of Victoria, NewSouth Wales, SouthAustralia and Tasmania,drawn from nature andlithographed by theartist, with letter pressdescriptive of each view(Melbourne: Hamel &Ferguson, 1867).

Rare books and namedcollectionsThe Library collects

examples of early Australianexploration and art, wineand works from the middleages. Interesting purchasesthis year include:Portrait, caractere moeurs,usages, coutumes, desprincipaux peuples du mondepar M. Boulgon, (Limoges,France: Martial ArdantFrères, 1860), and Acollection of native NewZealand birds illustrated andhand bound by Jonathan

Bennett (Inglewood, NZ: Bennett Bros, 1999)

Children’s Literature Research CollectionA significant addition to the collection was the supply bythe publisher Lothian Books of one copy of each of their38 books published this year.

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Annual Report 2001–02 15

Other donations were a copy of a rare Speaking picturebook, a further 30 books for the Unitarian ChurchChildren’s Sunday School Library, which was originallydonated to the Collection in 1990, and over a hundredtitles from a former Institute collection.

Notable purchases during the years included:∑ A boxed set of Tilt’s Handbooks for children, 7 volumes,

London, c.1835. The set is housed in a woodenbookcase, and the books, measure 78 x 64mm.

∑ Bilderbuch für Kinder…volume 1, was published inWeimer in 1810, and is a hand coloured illustratedvolume containing a number of Australian animalsincluding cassowary, cockatoo, and kangaroo, as well asillustrations of two Aborigines.

Increased emphasis on South AustralianaMortlock Library published collectionsThe library relies on the legal deposit provisions of theLibraries Act for most additions to the Mortlock Libraryof South Australiana. The Act provides that copies ofmaterial published in South Australia must be lodgedwith the Libraries Board.

Interesting items, among the many received under legaldeposit included Corartwalla: a history of Penola, the landand its people by Cliff Hanna with David Abbey, GlenClifford and Alistair D. Roper (Magill Publications,2001) and From Wayville to Changi and beyond compiledand edited by Max Venables. (Glenelg North, SA: M.Venables, 2002).

Among the relatively small number of purchases for theSouth Australiana collections was Two speeches of RobertR. Torrens, Esq., M.P., on emigration and the colonies inthe House of Commons, March 1 and April 26, 1870.(London: Cornelius Buck, 1870).

Mortlock Library Archival CollectionsThe Archival Collection benefited from the generosity ofboth individual and corporate donors.

Business Record Groups acquired during the yearincluded:∑ additional Jackman Gooden architectural plans 1869-

1935∑ GMH employee Bruce Wenham’s work diaries at the

Elizabeth plant from 1957 to 1982∑ former Oldfields Bakery Pty Ltd records covering 110

years of operations with employee records, photographsand apprenticeship papers.

Society Record Groups were processed from diversebodies such as:∑ SA branch of the Australian Association of Social

Workers covering 1922-1979∑ SA Hardcourt Lawn Tennis and Lawn Tennis Umpires’

Association∑ Yorke Peninsula Caledonian Society.

Among newly acquired Private Record Groups werematerial relating to the Library’s special collectinginterests:

South Australiana∑ Colin Thiele gave an address on videotape to the

Prospect Library for its 20th birthday, on the impact ofchanges in technology on libraries and its effect onauthors

∑ a kangaroo claw mounted in gold as a brooch byAdelaide jeweller Henry Steiner. The kangaroo waskilled at Mount Crawford in 1882 by Charles HowardAngas with his dog Phantom.

Maritime∑ shipboard diary kept by Charles Masters, a passenger on

the Templar in 1845 complements the account of thesame voyage by Mrs Eliza Randell held in thecollection. A list of clothing, household requisites andtools brought out by the Masters family is at the end ofthe diary

∑ autobiography by George de Mole, marine surveyor andcartographer was written in 1892 about his life andcareer to the time of his arrival in South Australia in1856.

War time∑ war diary kept by Captain Harry Thomson of the 50th

Battalion while in France in 1916. The account of hisreaction to the Pozieres engagement in August isparticularly poignant

∑ collection of humorous sketches done by formerLoveday Internment Camp serviceman John Treloarshows personnel who worked there during WWII andsome of the life of the camp during those times.

Digitising imagesA focus of the Digital Library Group was to increase thenumber of images digitised and available for use via theInternet. A total of 14,101 items was digitised, comparedwith 4,051 last year, comprising∑ 12,085 images from the Searcy collection∑ 677 images from the Godson collection∑ 369 items for the Encounter 1802-2002 website∑ 574 items for the ‘South Australians at war’ website.

Using Somerville bequest funds, 2,321 photographicimages from the 6,000 images in the H A Godsoncollection of Murray River paddle steamers becameavailable on the Library’s South Australiana Database on8 June. This significant historical collection depicts lifeon the River Murray from the 1930s to the 1980s, andwill be useful for students, historians, writers and theAustralian community. The project was given publicityin the five River Murray educational supplements in TheAdvertiser. As with all images placed on the Library’sdatabases, the addition of subject headings has addedvalue by making them searchable via the Internet.

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16 Libraries Board of South Australia

Rabbiters in the far north in 1907 (PRG 280/1/4/241). One of12,085 images digitised during the year from the SearcyCollection of 20,000 photographs taken or collected between1910 and 1925 viewable on the South Australiana Database

The State Library’s new Conservation Studio in the Jervois wingbasement was officially opened on 22 October. Working on thepreservation of historic wine labels are from left MarioPulvirenti and Debra Heames

From July the Digital Library Group has responded tocustomer demand by supplying digital images ofcollection items, scanned to produce high-quality files,and either burnt onto a CD-ROM or e-mailed. Duringthe year 153 items were supplied in digital form.

Database developmentA further 4,300 catalogue entries were added to theonline catalogue for Australasian items in the Children’sLiterature Research Collection. Virtually all of the itemsin this segment of the Collection are now accessible fromthe Library’s online catalogue. As well, all the realia(toys) were catalogued and subsequently archivallyhoused by Artlab.

Cataloguing of the Cellarmaster Collection of books onwine was also completed during the year in a projectfunded by the Library Foundation.

A project to convert the Australiana and rare bookholdings of the Royal Geographical Society’s Library tothe State Library’s online catalogue, funded from theInformation and Communications Project, was begun inOctober. By the end of June, over 4,000 items had beenadded to the catalogue.

South Australiana databaseA further 15,000 records were added to the databaseduring the year, including records converted from thebiographical and subject card files, records for materialfrom the South Australian ephemera collections andrecords for items digitised as part of the Library’swebsite projects. The Library’s collections of SouthAustralian menus and calendars are now fully recordedon the South Australiana database.

PreservationIn addition to conservation treatments, the major focusof the Conservation team has been on supporting thecollection relocations during the building redevelopmentprogram. This has ranged from training staff andremovalists in the correct handling of heritage materials,

to housing fragile items in protective enclosures,removing dust and protecting 'at risk' collections.

The Collection Maintenance team has also beenclosely involved in collection relocations, workingclosely with specialist staff across the Library tomeasure, project expansion rates, 'mark up' andphysically move collections between different floorsand sites in conjunction with the buildingredevelopment program and Master Storage Plan.The Library recruited a pool of casual staff fromlibrary students at TAFE and the University of SouthAustralia to assist in providing a retrieval serviceduring collection moves.

Working within the challenging environment ofbuilding relocations, both micrographic and

photographic units exceeded their targets to preserveheritage material in the form of 212 reels and 217,00individual frames of microfilm and 13,300photographic images.

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Annual Report 2001–02 17

Audio-Visual Project TeamThe Audio-Visual Project Team, responsible formanaging non-print material in both the published andarchival heritage collections, made further progress onspecial projects and policy development.

Initiatives included:∑ implementing new procedures, developed in

conjunction with ScreenSound Australia, the NationalScreen and Sound Archive, to ensure the long-termpreservation of films and videos, and processing 250films to these standards, including ten collections ofhome movies from the 1930s to the 1960s receivedthrough the library’s Film Search publicity in 1999

∑ sorting unprocessed records in the Purches Collection ofAmerican popular music and jazz from the 1920s to the1950s (donated to the library in 1977) and rehousingall 6,000 discs in preservation sleeves and containers

∑ preliminary sorting of 50,000 records of popular musicfrom the 1920s to the 1980s donated by Ron Harms in1994 to identify South Australian, Australian, jazz andchildren’s titles for further processing

∑ processing over 2,000 use copy cassettes that providepublic access to the published collections of SouthAustralian records and cassettes.

The Oral History Officer supervised three commissionedinterviewing programs on diverse topics. The secondstage of the Honoured Women Oral History Project,funded by the Minister for the Arts and the Status ofWomen, the Hon. Diana Laidlaw MLC, was completed,resulting in a further ten interviews with SouthAustralian women who are recipients of Australia Dayand Queen's Birthday honours.

The South Australians at War Oral History Project,funded by the Commonwealth Department of VeteransAffairs, yielded seven interviews with South Australianveterans involved in conflicts and Australian peacekeeping activities since the Second World War, includingKorea, Vietnam, Malaya and East Timor.

Interviews with Kathleen Symes, Graham Nancarrowand Sydney Buttrose were recorded for a projectcommissioned by the Friends of the State Library ofSouth Australia to commemorate the organisation's 70thanniversary.

Capitalising on the interest created by Encounter 2002, the Libraries Board published facsmiles of two significantmaps used by Matthew Flinders and Nicolas Baudin on their voyages of 1802. Matthew Flinders’ Chart of TerraAustralis South coast of 1802 depicts the South Australian coastline from the head of the Great Australian Bight toEncounter Bay, of which Flinders was the first European surveyor. Louis de Freycinet’s Carte generale de la TerreNapoleon (a la Nouvelle Hollande) depicts Baudin's discoveries in South Australian waters

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18 Libraries Board of South Australia

Former Kelvinator employees and State Library volunteers, fromleft, John Dyer, Jack Warin and Len Young sort and annotate acollection of 2,000 photographs relating to Kelvinator Australiadonated to the Library as part of the company records dating from1970

VOLUNTEERS

The State Library’s Volunteer Program provides enhancedaccess to Library collections, services and programs for allSouth Australians, and also provides an enriching experiencefor the volunteers themselves.

The major volunteer event for the year was the launch inMarch of Viva Volunteer–celebrating the InternationalYear of Volunteers 2001. This 120-page publicationacknowledges those who volunteered in the State Libraryduring this special year. As well as including informationabout the Library’s volunteer projects and communityservices, 51 volunteers share their stories about the lifepaths that have fostered a passion for books and libraries,and their ensuing commitment to the State Library.

Over the past year 74volunteers contributedan estimated 5,614person hours to the StateLibrary in a wide rangeof areas, includingshipping, maps, film,sorting and collatingarchival material, tourguiding and Englishlanguage tutoring.Volunteers bring a widevariety of skills,knowledge andexperience to theLibrary, enablingoutcomes in many areasthat would otherwise notbe possible.

Many of the projectsundertaken this yearsupport the Library’scollecting strengths.

Long-term volunteer, Rosemary Radden played a key rolein seeing the Wine and Food Society of Australia’sarchival material centralised in Adelaide, on the basis thatSouth Australia is at the forefront in food and wineappreciation in Australia. With her extensive knowledgeof the area, Rosemary is working her way through theunsorted and unidentified material to achieve a standardof order that will enable the material to be accepted intothe Library’s Archival Collection.

Another on-going project is the transcription of lettersand journals of early South Australian pioneers, includingthe faded but fascinating journal of early colonist John

Fogg Taylor. Fiona Hemstock’s transcription of Taylor’s60,000 word journal of 1840-41 (D 7310 L) is a boon tohistorians with its depiction of colonial life and referencesto wildlife, bushfires, Aboriginal people, bankruptcy ofthe colony and corruption of the government.

Work to facilitate access to Church record groups withinthe Archival Collection has traditionally been undertakenby volunteers. These records are substantial, amountingto at least 500 metres, and are continuously being addedto. Volunteers currently involved in this area are formerState Library archivist Roger Andre (Methodist andUniting Church Archives) and Robin Radford (AnglicanChurch Archives).

The State Library hasrecently acquired therecords of Coldstreammanufacturers—a totalof 30 metres. This is aparticularly completecollection of informationof a local company thatfor many years managedto retain a significantshare of the marketagainst much largercompetitors. Whatmakes this groupparticularly difficult todeal with is the degree oftechnical expertiserequired in identifying

and sorting a wide rangeof records. Three retiredsenior employees ofKelvinator, who wereinstrumental in theLibrary acquiring therecords of the company

and who then assisted by identifying and sortingphotographs and other such data, continued to utilisetheir specialist knowledge working with the Coldstreamrecord collection.

The Bradman Collection volunteers were againenthusiastic, conducting 49 tours for 647 people.

The Library’s English Language Learning andImprovement Service (ELLIS) provides facilities forpeople who wish to improve their English speaking andliteracy skills. This service continued to be offered duringthe redevelopment, with 14 volunteer tutors involvedthroughout the year.

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19 Libraries Board of South Australia

STATE LIBRARY VOLUNTEERS

PROJECT VOLUNTEERS

Wendy Adams Fiona Hemstock Jeanette PederickRoger André Jan Hodgson Rosemary RaddenKay Anson Ivan Hoffmann Robin RadfordTony Arbon Hamish Hudson Martyn RobinsonDouglas Baker Dennis Jenke Betty SimpsonPeter Beer Maureen Keane Elizabeth StoroschukTom Brown Ilsa Kosier Greg TostevinJane Brummitt Tara Leader Jean TurnerKelly Daniel Lynette Lee Susie van der SluysJohn Dyer Alison McDougall Jack WarinMathew Eldridge Madge Mitton Laura WhiteDeborah Gard Deanna Nikolettos Margaret WhiteRoger Harper Chris Nicolopoulos Len Young

BRADMAN EXHIBITION VOLUNTEERS

Alan HillsMary HoganRex HoskingAlex MerickaPaul Whittenbury

ELLIS VOLUNTEERS

Kay Anson Sue SykesJim Brewster Rose VerrytDavid Buttrose Margaret WardTerry Grant Kay WhiteGlennis Oliver Jack Wilson

FRIENDS OF THE STATE LIBRARY OF SA VOLUNTEERS

Glenys Beckwith Joan Fulcher Pamela SherwinKen Bremner Elizabeth Hambly Faerlie SmithJoan Brewer AM Rex Hosking Gerrit StaffordBernadette Byrne Kevin Kemmis Helen StewartBarbara Drake Diana Love Jill TuckerConxita Ferrer Gill Pitchon Brian WatkinsJenny Fitzpatrick Elizabeth Rogers

ROYAL GEOGRAPHICAL SOCIETY OF SA VOLUNTEERS

Denis SittersRoger SmythJenny Treloar

The Libraries Board thanks all the volunteers listed here for their generous contribution to the State Library duringthe year.

The Board would also like to thank those who have been involved on boards and committees of State Library supportgroups and the Royal Geographical Society of South Australia, and those who have volunteered anonymously.

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20 Libraries Board of South Australia

MANAGEMENT PRACTICE

The State Library is committed to ensuring its staff performeffectively in their various roles. They will be supported byappropriate training and development programs, with anemphasis on customer services, skill development andprofessional competence. Material and financial resourceswill be managed prudently, with a high standard ofmanagement practice.

Organisational restructureAs part of the planning for the new Library building, theorganisation structure of the State Library was revised.Extensive consultation involving working groups withstaff representatives, staff meetings, individual meetingsand a newsletter called People Matters were used to ensurestaff had complete information and multipleopportunities for input.

The first stage of the restructure, appointing sevenmanagers, occurred in January. The establishment foreach section was then determined with new positiondescriptionsprepared for everyposition in the StateLibrary. Staff wereinvited to registerinterest in theirpreferred fivepositions in thestructure, withallocations topositions madebased on theirpreferences. 83% ofstaff received theirfirst preference witha further 9%receiving theirsecond preference.The new structurewill be implementedprogressively throughJuly 2002, with staffrelocation occurring asnecessary.

Staff training and developmentMuch of this year’s training focussed on occupationalhealth and safety to reduce risks during the buildingredevelopment. An intake of new graduate librarians andlibrary technicians in February put a strong emphasis onin-house training for reference and family historyservices.

For the second year the Library sponsored the SpireProject to present Exceptional Internet Researchseminars.

Conference attendance provides opportunities to forgeprofessional links, understand new and emerging issuesaffecting delivery of services, and to learn from projectsundertaken by other organisations. Staff attended anumber of professional conferences and seminars. Amongthese were:∑ Preserving digital information∑ Quadriga digital audio workstations and archiving∑ Ozeculture Conference 2002∑ State History Conference∑ ALIA 2002∑ VALA Biennial Conference∑ World Congress on Information Technology 2002∑ Knowing me knowing you: the changing face of the SA

public sector.

Staff communication

The State Library has a weekly newsletter, Desk mattersfor communication and information exchange, and itsintranet provides a focal point for staff information. The

Director conductedregular meetings forall staff. A fortnightly Buildingredevelopmentnewsletter, andinformal lunchtimemeetings with staff inthe alternate weeks,kept staff wellinformed about theprogress of thebuildingredevelopmentprogram. A monthly meeting ofstaff involved in directdelivery of libraryservices provided aforum for staffdiscussion of customerservice issues. TheExtended

Management Group, comprising all State Librarymanagers, takes primary responsibility forcommunication and feedback. This group also metmonthly.

Fraud risk minimisationThere were no instances of fraud during the year. Theassessment of tender applications, expressions of interestand recruitment of staff were made by representativepanels to an agreed set of criteria and guidelines. TheLibrary has a risk management plan.

Bronwyn Halliday, Director of the State Library, talking to the AdelaideTown Hall audience about the Library’s role as custodian of SouthAustralia’s cultural resources at the public event Who’s telling thestory—the book or the film?Photograph courtesy Ben Searcy Photography

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Annual Report 2001–02 21

Janet Wilkinson-Scott, Manager ofTraining and Education Services,proudly holds the award won by theState Library for Best Stand in theLifestyle section of the Royal AdelaideShow—with the ribbon hangingbehind. Over 900 enquiries werehandled during the ten days of the Showwith the aid of laptop access to theLibrary’s website, the Internet andfulltext databasesPhotograph courtesy Stamos Ganiaris

The Bradman Collection had its 150,000th visitor in April when BillMcArthur from Sydney came through the doors of the Institute Buildingduring a three-day holiday in Adelaide. To mark the occasion a surprisedand very happy Bill McArthur (at left) was presented with a BradmanCollection ‘Baggy Green’ cap by Barry Gibbs, manager of the Collection

Contractual arrangementsThe State Library did not enter into contracts exceeding$4 million in 2001-02. Contracts related to the buildingredevelopment were controlled by the Department forAdministrative Services and Arts SA.

Occupational health safety and welfareThe Occupational Health, Safety & Welfare Committeehas been reconstituted to ensure each Library site hasrepresentation, including Plain Central Services at

Hindmarsh. This year staff were congratulated on thesafe move from the Bastyan building to the temporarywork spaces being used for the duration of theredevelopment. The Committee was delighted to reportzero injuries during that time.

The implementation of the WorkCoverperformance standards continued inconjunction with Arts SA. A whole-of-Artsstrategy is being coordinated to standardisethe development of systems, policies andprocedures across the Division. The focus isagain on integration of OHS&W into generalLibrary business systems, and streamlining thesystems of both the State Library and PLAINCentral Services.

Injury management issues and strategies toaddress themThe storage of collections within the buildingsite during the building redevelopmentincreases the risk of injury to staff. Access tocollections will largely be via stairs using

routes external to the building.Strategies to minimise the potential riskinclude: limiting the time staff work within thecollections, fitness tests (including ongoingmonitoring), manual handling training for staffundertaking retrieval, and purchase of trolleysand other equipment suitable for theconditions.

Leave managementThe Library was within its target of 7.5 sick days per fulltime employee.

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22 Libraries Board of South Australia

From left sporting Trim the Captain’s cat T-shirts are Richard Ryan,Festival Centre Trust Chairman, Hon Diana Laidlaw MLC, thenMinister for the Arts, and Peter Wylie, Chairman of the LibrariesBoard. Celebrating the collaborative venture between the AdelaideFestival Centre Trust and the State Library to perform Trim theCaptain’s cat a play for schools by Anne Brookman based on idea by theLibrary’s Valerie Sitters to celebrate the life of Matthew FlindersPhotograph courtesy James Knowles

WORKING WITH OTHER LIBRARIES AND AGENCIES

The State Library will cooperate fully with other libraries,particularly the National Library of Australia, the otherstate libraries and with South Australian public libraries inall areas of service provision and collection coordination. Itwill provide specialist services to public libraries in SouthAustralia and other state-based information agencies so as toensure a uniformly high standard of library and informationservices across the State.

The National Library of Australia and the state librariesThe Library was an enthusiastic participant in a anumber of initiatives shared between State and NationalLibraries under the aegis of the Council of AustralianState Libraries. One such, organised by the ReferenceIssues Working Group, was the planning and testing ofan Online Reference Service. This uses chat-basedsoftware to enable a client to send a question to alibrarian, and to hold the ensuing reference interviewthrough a live connection in which the librarian is able tosend web pages tothe client, anddemonstrate how tonavigate them toprovide an answer.This service isexpected to go live inJuly, and will run asa Pilot for a year.

The State libraryparticipated in theNational LibraryDocument DeliveryBenchmarkingStudy.

KineticaThe librarycontinued to operateas a full participantof the NationalBibliographicNetwork throughthe Kinetica system,contributingcataloguing data andusing the documentdelivery module to facilitate resource sharing within thenational library network. Holdings for over 16,500 itemsfrom the published collections were added to theNational Bibliographic Database, including originalcatalogue records for 1,900 titles.

PreservationThe State Library continued making regularcontributions to PANDORA, the National Library’s

archive of Australian websites. South Australian titlescaptured included the 2002 South Australian stateelection campaign websites, a preliminary selection ofSouth Australian school websites, 5KA staff reunion2001, Save the Governor Hindmarsh Hotel! campaignwebsite, Duryea Panorama, Feast Festival, the unofficial‘Johnny’ website, Encounter 2002 and the SouthAustralian government services directory.

As part of the National Strategy for Cellulose AcetateCollections, the micrographics team has begun an acetatecopying project which will result in the identification andcopying of all acetate microfilms onto a stable polyester-based film. The project has also provided the opportunityto rehouse the films in accordance with international bestpractice and to send the master negatives to the NationalLibrary’s cold storage facilities, safeguarding the state'sheritage materials.

MICROLINK-L, theinternationalmicrofilming discussionlist has continued toflourish, with the StateLibrary joining with theNational Library as listowners to provide thisservice. It is a reflection ofthe State Library'sexpertise in preservationmicrofilming that it wascontracted by theNational Library todevelop a microfilmingtraining package forfuture use in the Asianregion.

Consortia and licensingThe State Librarycontinues to participate inthe Council of AustralianState Libraries consortium.Subscriptions for threeadditional online resourceswere negotiated atdiscounted rates. These

included AGIS plus Fulltext, Meditext and Austlit, theAustralian Literature Gateway.

Closer links with public libraries and communityagenciesThe State Library took advantage of opportunitiespresented by the building redevelopment to undertakefurther outreach activities. Training sessions weredelivered to 165 regional and metropolitan library staffand volunteers at 20 libraries. Despite the building

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Annual Report 2001–02 23

The Library’s Education Officer, Karen Brandwood,storytelling as part of a school holiday program held in theLibrary’s new Conservation Studio in association with ArtlabAustralia

redevelopment, tours of the Library continued to beconducted for public library staff.

At the ALIA SA Regional Conference at Berri on 15September a session was presented by the Training andLiaison Librarian – Public Libraries entitled ‘For yourinformation’.

In conjunction with the CLASA Electronic InformationSubcommittee, a presentation on the Library’s websitewas conducted for 28 ‘NetWorks For You’ coordinators,project officers and trainees.

To mark the Year of the Outback, two staff fromEducation Programs and Public Library Liaison visitedjoint school/community libraries in Quorn, Hawker,Leigh Creek, Woomera, Roxby Downs and Andamooka.During these visits training sessions were presented toteachers, students, library staff and the community. Theenthusiasm of local library staff resulted in high profilemedia coverage of the visits.

Government departments and other agenciesThe State Library offers a website design, maintenanceand hosting service, particularly targeted at other artsinstitutions, including other agencies within Arts SA.The Library’s major ongoing client was the SouthAustralian Museum, for whom new websites were Gapin Nature, Addyman Plesiosaur and Fossils Gallery.Other clients were the Waterhouse Club, Artlab andLegal Services Commission.

Image Services joined in cooperative projects withMillicent, Naracoorte, Mount Barker, Port Pirie andBarossa libraries to microfilm back issues of localnewspapers. A similar venture with the AnglicanArchives resulted in the filming of 14 volumes of fragilescrapbooks of Anglican history. A grant from theNational Library enabled the microfilming of the SouthAustralian edition of Smith’s Weekly from 1923–1930,The South Australian 1868-1869, The Loxton Clarion1925-1928 and The Northern Guardian 1870-1874.

Despite operating in a difficult building environment theEducation Program was still in demand with requests forschool tours and requests from higher and vocationaleducation institutions. Although numbers were down onthe previous year, over 90 primary and secondary schoolteachers attended tours or professional education sessionsand over 900 students visited the library in organisedgroups.

The first collaboration between the State Library and theAdelaide Festival Centre Trust resulted in thecommissioning of a play, Trim, the Captain’s cat, basedon the book Trim, written by Matthew Flinders. Trimwas Flinders’ cat and accompanied him on his voyagearound Australia in the years 1799 to 1804.

A Trim, The Captain's cat work in progress presentationand exhibition (Stage 2) was held at the Space Theatre,Adelaide Festival Centre on 4 -5 April. A total of 1,200primary school students from metropolitan and regionalareas attended the four free performances, and enjoyed aMatthew Flinders exhibition curated by the State Librarystaff. A Trim education kit provided teachers withbackground information on the production and teachingideas to support the curriculum. This was sent to schoolsattending the production and is also available on theState Library's Encounter 1802 - 2002 website.

The State Library again coordinated the South Australiansection of the Nestlé Write Around Australiacompetition. Entries for the 2002 competition increasedmarginally over the previous year with 2,164 entriesreceived. The result was pleasing as South Australia haspreviously had a significant decrease in entries every twoyears. In November the Library hosted the statepresentation, which due to the building redevelopmentwas held at the Old Methodist Meeting Hall. TheAdvertiser columnist, Samela Harris, was the guestspeaker with 70 guests attending.

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24 Libraries Board of South Australia

An interior view of the open and airy Library at the awardwinning Marion Cultural Centre designed by PP + ARMarchitects which opened in NovemberPhotograph courtesy Marion Council

PLAIN CENTRAL SERVICES

PLAIN Central Services (PCS), in partnership with thepublic library network, supports the provision of publiclibrary services in South Australia. PCS provides librarymaterials procurement and cataloguing services for the 138public libraries in South Australia. These services aredelivered via the Internet. PCS also provides the networkthat delivers public access to the Internet in all publiclibraries in South Australia.

PCS manages the State Government’s public librariesgrant program. It operates under the Libraries Act 1982and the Memorandum of Agreement between the Ministerfor the Arts and the President of the Local GovernmentAssociation for the funding of public library and communityinformation services 2001/2006. PCS reports to theLibraries Boardthrough the Directorof the State Library.PCS also reports to thePCS StandingCommittee, which is asub-committee of theLibraries Board ofSouth Australia, andthe Council of LibraryAdministrators ofSouth Australia(CLASA) to supportthe provision of publiclibrary services across

South Australia.

The partnershipbetween CLASA andPCS has deliveredsignificant benefits to the public library network. Thesebenefits include the procurement and cataloguing oflibrary materials, provision of free public access to theInternet in public libraries, access to electronic databases,and access to the statewide interlibrary loan service.

Review of Funding Arrangements for Public Librariesand Community Information ServicesThe Memorandum of Agreement between the Ministerfor the Arts and the President of the Local GovernmentAssociation regarding Public Libraries and CommunityInformation 2001-02 to 2005-06 is a significantagreement between State and Local Government tosecure funding for the South Australian Public LibraryNetwork. A recommendation of the agreement was toreview the funding arrangements for Public Libraries andCommunity Information Services. This review wascompleted in June. Through consultation with localgovernment, librarians, community informationproviders and other stakeholders the report outlines the

historical basis for subsidy provision and identifies futuremodels for subsidy allocation.

Key findings and recommendations of the reviewincluded the following outcomes for public libraries andcommunity information services.

Public LibrariesThe use of the population based model for the allocationof subsidy for public libraries is maintained. Pastanomalies such as the 8.5 % loading for country librarieshave been removed and recognition of the needs ofremote areas identified. The subsidy allocation wasaltered to provide a 40% operating subsidy and 60%materials subsidy of the total state funds provided to each

library. The reportconsidered the populationbase used for the City ofAdelaide, which includedthe influx of populationto the city centre (cityworkers, tourists, etc).The report recommendeda reduction in thepopulation used for Cityof Adelaide to moreappropriately reflect thepopulation.

Community Information

The funding modeldeveloped for communityinformation reflects apopulation-based model.Community information

funding will be provided on an equitable basis acrosslocal government, with matching funds required fromlocal councils. The recommendations of the review willbe implemented during 2002-03.

School Community Libraries in South AustraliaFunding and GovernanceThere are 46 School Community Libraries (SCL) inSouth Australia. A recommendation of the Memorandumof Agreement was to review the funding and governance ofschool community libraries. Council amalgamations,demographic changes and Partnerships 21 had allimpacted on the existing model. Key findings of thereview included:∑ population for the formation of a SCL increased from

3,000 to 5,000 as a sustainable model. With 5,000 asmaximum population for a School CommunityLibrary. Due to population growth in Strathalbyn andTwo Wells the School Community Library agreementswill alter and these libraries will be managed underJoint Use Library agreements. Ardrossan depot servicewill expand to be included under the School

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Annual Report 2001–02 25

Community Library agreement. Additional LibrariesBoard Subsides will be available to these services underthe new agreements

∑ an agreed DETE staffing formula∑ increased local government contributions from a

formula of $3,500 per 1,000 head of population to$1,500 per SCL plus $5 per head of population, withCPI. Contribution from local government to buildingupgrades

∑ Councils to fund depots over and above thecontribution

∑ partnership agreements implemented over three yearswith an annual report

∑ guidelines for the governance and operation of SchoolCommunity Libraries are to be reviewed.

PLAIN Central Services ReviewThe Memorandum of Agreement recommended that areview of the funding, governance and operations of PCSbe completed to ensure the centralised model continuedto provide benefits and efficiencies for state and localgovernment funding. The review process was approvedby the Libraries Board in June and will consider:∑ governance and stakeholder relationships∑ evaluation of centralised PCS model∑ information technology∑ role and function of PCS to support the SA public

library network.

The outcome of the review will be presented in March2003. The review will provide a framework for therenewal of the Memorandum of Agreement and willprovide a strategic direction for PCS and the SA publiclibrary network.

Service Level Agreement between PLAIN & the publiclibrary network2001-02 was the first year of the implementation of theService Level Agreement (SLA). The SLA provided aframework for the evaluation of centralised services,monitoring supplier performance and the processeslibraries are required to complete. Results were reportedat each CLASA quarterly meeting. This has been a veryuseful and positive performance tool for PCS.

Internet reviewThe increase in Internet access across public libraries hasbeen significant. Many libraries are using capacitybandwidth, which is reducing response times for Internetusers and access to P2. The Internet review aims todevelop a model for Internet access across the state toimprove bandwidth and provide sustainable funding forthe future. It will also address issues of bandwidth, equityof access, and infrastructure across the state, and developa sustainable model within budget forecasts and futureneeds. A trial project to determine the best infrastructuremix to meet library Internet access requirements within asustainable funding model will take place in 2002.

P2 systemThe P2 Business Benefits Committee assisted indeveloping the priorities for enhancements to the P2system in modifications to cataloguing, interlibrary loans,receipts and finance. These changes have increased theefficiency of the software. Training was provided to newlibrary staff through out the year. The support contractwith DMR Consulting was negotiated to support the P2software and enhancements for 2001-02.

Rural PC upgradeFunds were secured from the Libraries Board to upgradePCs in rural libraries. Three hundred PCs in rural andregional libraries were upgraded to provide fullyfunctional access to the Internet. The PCs were suppliedas part of the Networking the Nation funding to countrylibraries.

Libraries towards 2010The Libraries Board and CLASA ran a strategic visionworkshop in October attended by Libraries Boardmembers, 60 library staff, and local governmentrepresentatives. The outcome of the workshop was aframework to develop a strategic vision for the SouthAustralian public library network. The focus will includelibrary marketing, developing key partnerships andpositioning of libraries.

Library building developmentsNew library buildings were opened by the City ofMarion and the City of Burnside. The commitment oflocal government to delivering quality library serviceswith an emphasis on new technology is recognised inthese popular library developments.

Jim Crawford AwardThe Crawford family initiated the Jim Crawford Awardwith support from CLASA and the Local GovernmentAssociation to develop an annual award for libraryinnovation. As Chair of the Libraries Board, JimCrawford made a significant contribution to thedevelopment of public, school community and mobilelibraries and securing state funding for public libraries.The award may be presented to an individual or libraryproject.

Thirteen nominations were received for the inauguralAward. The 2002 Jim Crawford Award was presented toJanice Nitschke of Wattle Range Library Service. PaulCrawford presented the Award to Janice at the awarddinner attended by 70 representatives of nominatedlibraries. The outstanding contribution Janice Nitschkehas made to the South Australian Library network isexemplified by her 30 years of service at Wattle Range.Janice has successfully expanded the library service,redeveloped buildings, introduced technology, andprovided strong leadership as a member and President ofCLASA and as a member of the Libraries Board.

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26 Libraries Board of South Australia

The City of Holdfast Bay and Adelaide Hills Councilslibraries were also recognised with an impromptu awardfrom the Crawford family.

Rod East Memorial AwardGaye Howe from the City of Salisbury was awarded theRod East Memorial Fellowship. The project investigatedyouth services and programming in Sydney publiclibraries. A study tour highlighted a range of services suchas home work help – online and face to face, liaison withcouncil and community, collection development andarrangement, targeting groups, youth areas and facilities,online youth services, staffing and youth focus groups.The report identified strategies to develop innovativeyouth services across South Australian libraries.

Supply contractsMajor contracts were due for renewal during 2001-02.They covered:∑ library materials supply valued at $12 million over 3

years.∑ state wide materials delivery contract∑ LOTE materials and cataloguing

Working parties with representatives from libraries wereestablished to coordinate the preparation of the requireddocumentation for the tender process. Industryassessments, risk identification, current workplacepractice and technical specifications were developed.Following the Accredited Purchasing Unit framework thecontacts will be finalised in late 2002.

Major projects for 2002–03 include:∑ implementation of the recommendations of the review

of funding arrangements for public libraries andcommunity information services

∑ implementation of a more sustainable option forInternet service provision

∑ implementation of the school community libraries inSouth Australia funding and governance review and therevision of the school community library guidelines

∑ implementation of the PCS review findings and thedevelopment of a strategic plan for PCS and the SouthAustralian public library network

∑ a collection development strategy for the LOTE andprint disability collections including a review ofcataloguing options.

Onkaparinga Library launched its Online AccessCentre during the year at onkaparingacity.com Thisimage was used to promote the six Council OfOnkaparinga Libraries (COOL) to encourageresidents to ‘surf the net, browse a magazine, play somemusic’Photograph courtesy Onkaparinga Council

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SUPPORT GROUPS AND AFFILIATED BODIES

The State Library’s support groups and affiliated bodies arean integral component of its operations by encouragingcommunity involvement, increasing the Library’s profile andsupporting the Library’s fundraising goals.

The Friends Of The State Library Of South Australia,IncThe year has seen interest in the Friends maintained at ahigh level, reflected in strong membership numbers,successful events, and members’ desire to play their partin the development of the new Library as volunteers andin other capacities. There has been genuine excitementabout the planning forthe Friends’ substantialnew quarters on theground floor of theJervois Wing. These newquarters will includeadministration andreception/lounge areas.Plans are already in handto have volunteers onduty welcomingmembers and visitors.

Some highlights of theevents program were:∑ a Spring luncheon with

Valmai Hankel PSMspeaking about one of heroutback odysseys.

∑ a literary excursion toKapunda/Eudunda inMay. These literaryexcursions have become part of the annual program,providing an intrinsic literary benefit to participants,raising money for the Library, and adding an extradimension to the Friends’ program.

∑ a talk by Ian Willison, a prominent UK academic, onThe history of the book to a large audience in theCynthia Poulton Room of St Peters Cathedral in July

∑ a visit to the Burnside Library in August

The Wednesdays at One talks by prominent SouthAustralian residents remain as popular as ever. Thesemonthly events are a considerable source of income onthe one hand and promote the work of the Friends onthe other. Once again Century 21 Central Real Estatewas the sponsor.∑ Holly Kershaw (former Burnside Councillor)∑ Jim Schoff (proprietor of Europa Bookshop)∑ John Bannon (former Premier)∑ Alan Smith (director of Carrick Hill)∑ Alan Brissenden AM (past Friends President)∑ Angela Heuzenroeder (food writer)∑ Russell Starke (proprietor of Greenhill Gallery and

columnist)∑ Sean Williams (author)

∑ Bishop Keith Rayner AO (former Primate of theAnglican Church of Australia and Archbishop ofAdelaide)

∑ Ann Clancy (historical novelist)∑ Stephen Codrington (headmaster of Prince Alfred

College).

The bi-monthly Newsletter, edited by Alison Dolling,continued to keep members informed of both Libraryand Friends’ events and redevelopment of the Library.This year’s Bibliofile, edited by Alan Brissenden andpublished by the Friends, had coloured cover illustrationsenhancing the theme of native flora. This special

botanical issue ofBibliofile honoured DrDouglas Muecke’spresentation to the StateLibrary, through theFriends, of TheBanksias, a superb three-volume work.

John McDouall Stuart’sExplorations 1852-62was published as thelatest in the facsimileseries of AustralianParliamentary Editions.This excellent volume of

Stuart’s first, third, fourthand (successful) fifthexpeditions has attractedwide interest well beyondour state and nation. Thelaunch of the facsimile was

carried out in conjunction with the John McDouallStuart Society at Carclew Youth Art Centre in October,coinciding with the very day 140 years earlier that Stuartset out from that location on his final expedition.

A valuable gift to the Library from the Friends wasCockatoos: A portfolio of all species by Joseph M Forshawand the artist William T Cooper.

A major decision by the Committee was to purchase afacsimile limited edition of 980 of The Lindisfarne gospelsas the Friends’ significant gift to the redeveloped Library.Costing US$8,600 the facsimile edition will be availablein time for the opening of the new Library. Thispublication will complement the facsimile of The Book ofKells by the same publisher, a gift made in 1990 by theFriends of the State Library.

The volunteer guides maintained the Tuesday morningtours throughout the building program. Plans are beingformulated to increase the number of trained volunteersas guides and for other functions in anticipation of public

The State Library Foundation banquet on 4 May in theAdelaide Town Hall recreated fare from dinners held in theTown Hall in the early 1900s, featuring dishes such as Oxtongue salad and Meringue a la ChantillyPhotography by Alex Makeyev

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demand once the new Library opens in 2003. Guidelinesfor selection and training of volunteers are beingconsidered by the Volunteer Guides Subcommittee.

The Friends committee and sub-committees have workedtirelessly to make 2001-02 a successful year for fund-raising, extending benefits to members, thereby makingmembership attractive to others, and serving significantneeds of the State Library of South Australia.

The Friends thank Her Excellency the Governor ofSouth Australia Marjorie Jackson-Nelson AC CVO MBEfor being their Patron.

CommitteePresident: Dr Anthony Shinkfield AOVice-President: Mrs Noël HaymanVice-President: Mr Gerrit StaffordHon. Secretary: Mrs Elizabeth RogersHon. Treasurer: Ms Helen Tsakonas

Members: Mr Roger AndréJudge David BrightDr Alan Brissenden AMMiss Alison DollingMr Mark GilbertMrs Felicity Gunner OAM(Libraries Board Representative)(until March)Ms Valmai Hankel PSMMrs Elizabeth HamblyMr George LieschkeDr Jane OestMrs Pamela Sherwin

Ex Officio: Ms Bronwyn Halliday (DirectorState Library)Mrs Helen Williams (ExecutiveOfficer)

Friends of the Paul McGuire Maritime LibraryThe Friends of the Paul McGuire Maritime Libraryenjoyed another interesting year seeking out worthwhilebooks for the Library.

Some new members were welcomed to the Friendsduring the year, whose meetings are held in the ArmouryGallery courtesy of the South Australian Museum inmost months of the year.

Guest speakers at the monthly meetings were:∑ Captain Peter Manthorpe, former master of The One

and All, on his experieces as skipper of the replicasailing ship Duyfken learning intracies of square riggingfrom old prints and paintings

∑ Dr Mark Staniforth from Flinders University on theshore whaling stations of SA and the interactionbetween locals and whalers

∑ Alan Puttock on the career of Admiral Lord ThomasCockrance RN who was a great naval tactician of theNapoleonic Wars

∑ Peter Christopher on the campaign to bring the sailingvessel City of Adelaide out from Glasgow to PortAdelaide.

The Friends also attended a theatrical performance, Theraft, a short play about survivors of a shipwreck aboud asmall raft and the mental problems that beset them,performed by the Blackwood Players Youth DramaSchool directed by Alan Puttock.

The annual dinner was held at Sestri Restaurant inSemaphore, when the Friends presented the Director ofthe State Library with a copy of the Antarctica Pilot forthe Paul McGuire collection.

At the AGM in February the resignations from thecommittee of Ms Valmai Hankel PSM, Ms Rose Wilsonand Mr Dick Cabban were accepted with regret.

CommitteePresident: Mr Julian MurrayVice Presidents: Mr Chris Browne

Allan WorkmanTreasurer: Mr Neil WallerSecretary: Mr Bob Swarbrick

Members: Mr Alex CameronDr Barbara Hardy AOMr Brian Le Leu

Royal Geographical Society of South AustraliaApril was the culmination of six years of planning andendeavour for Encounter 2002, the bicentenary of themeeting of Matthew Flinders and Nicolas Baudin. Firstproposed by the Society to the South Australiangovernment in 1996, the Society’s library was used as aresource by local councils from Ceduna to Robe, byhistorians and researchers, and by those who wanted tofamiliarise themselves with the story behind the events.For the Society there was much work in the erection ofthe memorial lookout on Mt Brown officially opened on10 March, and the publication of the commemorativeissue of its South Australian geographical journal, whichwas devoted to articles about the two expeditions.

Materials from the library were lent to the FlindersUniversity Art Museum for its exhibition The lost lettersof Ann Chappelle. Other items from the collection wereused as part of an exhibition curated by the Society’sLibrarian at the Festival Centre in conjunction with theproduction of Trim, the Captain’s cat a joint productionof the State Library and the Festival Centre.

Another exhibition was mounted at Carclew as part ofthe 140th anniversary celebrations of the departure ofJohn McDouall Stuart’s expedition.

The Society received $3,100 in grants during the year.The National Library of Australia’s Community Heritage

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Annual Report 2001–02 29

Grant scheme approved $2,500 for a preservation surveyof part of the collection and the Librarian attendedworkshops in Canberra as part of the grant. The HistoryTrust of South Australia grant of $620 will be used tomicrofilm further items in the Society’s manuscriptcollection.

The Society is now comfortably settled in the SomervilleRoom in the Jervois wing. The retroconversion of a largeportion of the library collection to Innopac as a BuildingRedevelopment project, is much appreciated by theSociety, and has resulted in a greater awareness of itscollection both locally and interstate. An adjunct to thishas been the increased time spent by the Librarian inretrieving material to the Reading Room, outside of thelibrary’s official hours of opening.

The Librarian gave talks on Society treasures to theFriends of the Campbelltown Public Library and theUnderwater Historical Research Group and on historicalmaps and atlases to the University of the Third Age. Inaddition she presented an address on women travellers inAustralia to the Historical Society of SA, which wassubsequently repeated to the Lyceum Club, the KapundaCentenary of Federation Women’s Committee, and theEnfield Gem Club. An interview on the subject was alsodone with ABC Radio.

Field trips to Mt Brown and to the Bookmark Biospherewere undertaken during the year. Society volunteerscontributed significantly to the construction of thememorial lookout, and at Bookmark has an ongoinginvolvement to the monitoring of flora and fauna.

CommitteePresident: Dr Sue BarkerVice Presidents: Mr Peter Smailes

Ms Valmai Hankel PSMPast President: Mr John SeatonTreasurer: Mr Graham McLeodSecretary: Ms June WardAssist. Secretary: Ms Helen WilliamsLibrarian: Mrs Valerie SittersPublic Officer: Mr Brian WardMinute Secretary: Ms Ros Blandy

CouncilMembers: Mr Anthony Brown

Mr Jeffrey ClarkeMr Bob CogginsDr Les HeathcoteMs Sarah LawrenceMr Ian OvertonMr David StokesMr Barry SymonsMr Alan WallaceMs Jenny TreloarMr Grattan Wheaton OAM

State Library of South Australia FoundationThe State Library Foundation had another extremelysuccessful year with fundraising. Collaboration withorganisations new to the State Library and Foundationwas a feature of events and projects throughout the year.The Foundation places on record its gratitude for thecontribution of Mr Bill Scammell AO CBE as patron ofthe Redevelopment Appeal, who died during the year.

Redevelopment Appeal – Windows to Our WorldIn the planning phase of the building project, theLibraries Board sought the State Library Foundation’sinvolvement raising $3.5M to provide the WOW! factorin the new Library, in essence, the installation ofexhibitions and displays to showcase the Library’sfabulous collections.

The Redevelopment Appeal–Windows to Our World(WOW!) was launched in late July at GovernmentHouse with approximately 80 guests attending. Muchinterest was generated in the Library as a result. AWindows of the World WOW! website was initiated inSeptember to provide a public focus for the appeal. It ishosted on the State Library’s website atwww.slsa.sa.gov.au/wow/

WOW! Appeal Progress∑ News Ltd has pledged $400,000 towards a dedicated

Newspaper Reading Area to be known as the RonBoland Newspaper Reading Area

∑ The Department of Environment & Heritage haveallocated a grant of $94,500 to assist with therefurbishment of the Royal South Australian Society forthe Arts Gallery in the Institute

∑ Grants have also been sought and gained from PerpetualTrustees and the Sydney Myer Foundation to create anindigenous artwork for the foyer of the Library to bemade by the Ernabella Women’s Art Group.

Money raised to dateCorporate 400,000Business 15,000Individuals 25,330Corpus ContributionsLibraries Board (Trust funds) 500,000Foundation – Corpus funds 500,000Foundation – Bradman 150,000Foundation – Wine 200,000

TOTAL $1,790,330

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30 Libraries Board of South Australia

Benefactors CommitteeMembership of this committee comprised FelicityGunner (until May), Mark Gilbert, Tony Scammell,Bronwyn Halliday and Sue Lear. Four drinks functionswere organised by the committee with a total of 32 guestsattending. Follow up telephone calls and visits arecontinuing to be made by the committee. The AssociateDirector (Foundation) has also made presentations to anumber of business groups and corporate organisations.

Gifts and bequestsGifts, donations and bequests are an important source ofincome to the Library and assist in providing funds forthe continuation of first class services and facilities to thepublic of South Australia.

The Foundation coordinated four free ‘Planning for theFuture’ seminars during the year which attracted 65visitors and supporters of the Library. As a result of thesesessions, three bequests were offered to the Library andfour other bequests were finalised during the financialyear.

A Gifts and Bequests Committee was established withmembers drawn from various professional backgrounds –Richard Burke (Finlaysons); Michael Langan (BlackwellFunerals) Glenn Todman (Goldsborough FinancialServices) and Andrew Koukourou (Century 21 RealEstate).

Potential donors are invited to contact the Foundationand discuss how they can assist the funding of the StateLibrary of South Australia.

BanquetA very successful function was organised by a BanquetCommittee on 4 May in the Adelaide Town Hall with253 guests attending. Major sponsorship was providedby AQ Australia – printing of pre announcement flyers,invitations and souvenir menu, Yalumba–sparkling, redand white wines (at half cost), Miranda–dessert wine, andWorkcover–Vellum sponsors.

Donations for the loud and silent auctions were providedby 31 businesses and individuals. The auctions realised$12,500, with profit of $24,000 being donated to theWOW! Appeal. Good media coverage was achieved inboth the City Messenger and in the Sunday Mail.

Future directions for the foundationMoney to be raised next financial year is approximately$2 million. This will be achieved through individual,corporate and business community presentations, amembership drive, the creation of a ‘Custodian’ groupand a series of distinctive functions for which theFoundation has a growing reputation.

Foundation BoardPatrons Mr Bill Scammell AO CBE

(until September)The Hon Dr Basil HetzelAC and Mrs Anne Hetzel

Chairman: Mr Andrew RobertsonVice Chair: Valmai Hankel PSMTreasurer: Mr Ian Chesterman AM

Members: Ms Stelanie AlexanderMrs Rosemary Craddock(Libraries Board of SA)Mr Mark GilbertMr Greg KeeleyMr John SamartzisDr Anthony Shinkfield AO(President, Friends of SLSA)

Ex-officio: Ms Sue Lear (AssociateDirector)Ms Bronwyn Halliday(Director)

Individual generosity is one of the primary ways in whichthe State Library of South Australia collections andservices are able to develop. The Board of the Foundationthanks all those who have donated.

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STATE LIBRARY OF SOUTH AUSTRALIA FOUNDATION

MEMBERS

Ms S Alexander Ms J Gramp Mr G Henry MichellMrs F Awcock Mr & Mrs R Greenslade Mr G. Howard Michell AODr M Ayres Mrs F Gunner OAM Dr J. OestMrs AE Badger Ms B Halliday Mr & Mrs DL PankSir Geoffrey Badger AO Ms V Hankel PSM Ms V PearceMiss M Baker Dr B Hardy AO Mr & Mrs R PleydellMs C Bearup Ms C Heard Mrs D Ramsay AOMr K Bremner Mrs A Hetzel Mr A RobertsonHis Hon Judge D Bright The Hon. Dr B Hetzel AC Mr J SamartzisDr & Mrs RH Burnell Dr R Hetzel Mr & Mrs R SearcyMs P Cheesman Mr R Hill-Ling AO & Mrs Hill-

LingMrs E Shannon-Cullity

Mr I Chesterman AM Mr & Mrs R Hill-Smith Mr & Mrs A SimpsonMrs M Chesterman Mr & Ms J Ho Dr & Mrs M SmithMr B Cooper OAM & Mrs B Cooper Ms A Jackson Mrs K SymesMrs R Craddock Mr D Laidlaw Mrs P ThomsonMr G Day Mrs M Laidlaw Mr J TurnerMrs M Denton Dr J Litt Mrs P WagnerMr C Dunsford Mr & Mrs G Lloyd Dr B WallMiss C Fleming Mr & Mrs D MarquisMrs J Forrest Mr K McCallMr B Fricker Hon I McLachlan AO & Mrs J

McLachlanMr & Mrs M Gilbert Mr E & Dr P Michell

MAJOR SPONSORS

Advertiser Newspapers Ltd Finlaysons Lawyers Origin EnergyAQ Australia Health Promotions Orlando WyndhamBRL Hardy KPMG QantasChannel Nine Macquarie Day Cutten SA Water CorporationChannel Seven Malaysia Airlines SA Tourism CommissionCommonwealth Bank Miranda Wines Pty Ltd WineprosCMI Toyota Nepenthe Vineyards WorkcoverEltrak International & Staff P/L News Ltd Yalumba Wines

OTHER SPONSORS

Art Gallery of South Australia Finlaysons Lawyers Sealink Kangaroo IslandAdelaide

Bakers Delight (SA) Pty Ltd Goldsborough Financial ServicesLtd.

Strathmore Hotel

Balfours Imprints Bookshop Vilis CakesBlackwell Funerals North Adelaide Heritage Group Wallis TheatresCadbury Schweppes Novotel Barossa Valley Resort Windy Point RestaurantCentury 21 Real Estate Central Parkinson and BlundenCoopers Brewery

SA MEMORY APPEAL DONORS 2001-02

Ms A Abbie Mr R Hill-Ling AO & Mrs Hill-Ling

Mrs A Ramsay

Mr R Andre Mrs N Kenny Mr J RawlinsMs S Briggs Mr D Laidlaw Mrs E Simpson OAMMr G Bryce Mr N Lothian Mr J SwanDr & Mrs D Crompton Mrs A Macintyre Ms H WilliamsonMiss C Fleming Ms F Pahor Mrs G XenephouMr & Mrs A Giles Ms L Pringle

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32 Libraries Board of South Australia

IN MEMORIAM - MR BILL SCAMMELL AO CBE

Ms A Ackland-Horman Fauldings & Co Dr & Mrs LO PoidevinMr & Mrs M Astley Mr & Mrs B Fricker Mr J RischbiethMrs K Bailey Mr & Mrs G Fricker Mrs J RischbiethMr & Mrs RF Bickford Mr & Mrs G Fry Dr RischbiethMr J Bishop AO Mr & Mrs J Fuller Mrs N RobertsMr & Mrs G Bonnin Mr & Mrs I Gambling Rotary Club of Adelaide IncMrs H Bonnin Drs DA & PJ Game Ms L RymillMr H Bonython AC, DFC, AFC Dr & Mrs MJ Goode SANFLMr W Bonython AO Mrs F Gunner OAM Mrs M ScammellMr N Boothby Mr & Mrs C Hall Mr & Mrs T ScammellMr J Bowen Ms B Halliday Mrs P SchroderMr & Mrs R Brennan Sir James Hardy OBE Mr & Mrs F ShawMr & Mrs R Brummitt Mr C Hargrave Mr & Mrs PR SimpsonDr R Burston Ms M Harris Dr J SkipperSir Samuel Burston OBE Mr & Mrs C Hassell Mrs E SkipperMr R Cavill Ms J Hawkes Mr & Mrs RI SommervilleMrs R Cherry Mr G Higgins Mrs MH SwanMr I Chesterman AM & Mrs Chesterman Mr G Hosking AO & Mrs Hosking Mr & Mrs CS ThomsonMr G Cornelius J White & Sons Mr & Mrs E TolleyMr & Mrs M Cross Mr & Mrs D Jarvis Mr & Mrs RL TolleyMrs J Darby Mrs A Jeffrey Mr & Mrs R TruscottMr & Mrs M Davey Ms S Jones Mr & Mrs J TwopenyMr & Mrs JJ Davidson Mr & Mrs RO Jose Ms S WagnerB Daviess Mr D Laidlaw Dr & Mrs RJE WallmanMr & Mrs J Davis Mrs H McBryce Dr & Mrs A WalterMr & Mrs T Dinning Mr & Mrs M McMichael Mrs R WatermanDr FSH Doman Ms W K Michell Ms D WatsonMs D Dowling Ms K Mitchell Mr J WilsonDr D Earl Mr & Mrs B Morisset Mr & Mrs RL WoodDr B Eastick AM Ms D Osmond Woodcroft College

FoundationMr D Elix Mr & Mrs J Pearce Mrs P Woodham

REDEVELOPMENT WOW! CAMPAIGN DONORS

BENEFACTORS Mr & Mrs R Greenslade Ms V Hankel PSMMrs F Gunner OAM The Thomas Hardy Family Mrs C HeardMs B Halliday Mr R Hill-Ling AO& Mrs Hill-Ling Dr P JuryMrs A Hetzel Hills Industries Dr J LittThe Hon Dr B Hetzel AC Mr E & Dr P Michell Mr H Marshall AMMacquarie Charitable Foundation Ltd Ms V Pearce Mr P NobbsMr G H Michell Mr & Mrs A Simpson Mr & Mrs J OsborneMrs D Ramsay AO DONORS Mr & Mrs D PankMr & Mrs T Scammell Mr M Abbott QC Mr R Piper AOWallbridge & Gilbert Arrowcrest Group Mrs K SymesYalumba Mr L Barrett AO OBE Mr & Mrs J TaylorSUPPORTERS Judge & Mrs D BrightMr K Bremner Mr R CollisonMr I Chesterman AM & Mrs Chesterman Mr B Cooper OAM & Mrs CooperMrs R Craddock Mr & Mrs B ElleryMr G Day EnvestraMr & Mrs M Gilbert Mr & Mrs J Gilbert

BEQUESTS

Mr R Bevan Mr SC Crawford Mr AB Pengilly

SEAT IN HISTORY

Mrs A E Badger Mrs J Forest Mr Frank & Hilda Perry TrustMiss M E Baker General Motors Holden Mr J S Ramsay AO �Ms C Bearup Marion High School SAGASCO Holdings GroupMr R Champion de Crespigny AC Mr & Mrs D Marquis Mrs K SymesMs P Cheesman Dame Roma Mitchell AC,DBE �Miss C Fleming Mr P Morgan

� deceased

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Annual Report 2001–02 33

FREEDOM OF INFORMATION STATEMENT The Libraries Board of South Australia is established underthe provisions of the Libraries Act 1982. The Board isresponsible for administration of the State Library of SouthAustralia and PLAIN Central Services, and for thepromotion of and support for the delivery of a coordinatedsystem of public libraries throughout the State. The StateLibrary and PLAIN Central Services are part of theDivision of Arts SA, which is part of the Department ofPremier and Cabinet.

Structure of the Libraries BoardThe structure and responsibilities of the Libraries Boardare established in the Libraries Act 1982.

MembershipThe Libraries Board consists of nine members appointedby the Governor-in-Council.

Two members of the Board must be members or officersof councils, nominated by the Local GovernmentAssociation of South Australia, one of whom must be alibrarian employed in a public library or a communityinformation officer employed by a council.

One member must be a person with experience in localgovernment (who may, but need not be a member orofficer of a council) nominated by the Local GovernmentAssociation.

Six persons are nominated by the Minister, one of whommust have experience in local government (who may, butneed not, be a member or officer of a council).

The Governor may appoint one member of the Board tobe the presiding member and another member to be thedeputy presiding member of the Board.

Functions of the Libraries Board∑ to formulate policies and guidelines for the provision of

public library services∑ to establish, maintain and expand collections of library

materials and, in particular, collections of such materialsthat are of South Australian origin, or have a particularrelevance to this State∑ to administer the State Library∑ to establish and maintain such other public libraries and

public library services as may best conduce to the publicinterest∑ to promote, encourage and assist in the establishment,

operation and expansion of public libraries and publiclibrary services by councils and others∑ to collaborate with departments and instrumentalities of

government, and with other authorities and bodies, inthe provision of library and information services∑ to make recommendations to the Minister upon the

allocation of funds that are available for the purposes ofpublic libraries and public library services

∑ to receive and expend funds for the purposes of this Act∑ to acquire, deal with and dispose of real and personal

property, and to enter into contracts and arrangements,for the purposes of the Board∑ to initiate and monitor research and experimental

projects in relation to public libraries and public libraryservices∑ to keep library services provided in the State under

continuing evaluation and review.

Public participation in policy developmentThe Libraries Board of South Australia seeks input fromvarious agencies and members of the community todevelop State Library policies and guidelines for publiclibrary and community information services.

The Libraries Board undertakes an annual tour ofselected public libraries throughout the state to keep itselfinformed of public library developments.

Access to documentationMost reports presented to the Libraries Board, and theminutes of its meetings are available for perusal at theState Library during office hours.

Some documentation is also available on the StateLibrary website at www.slsa.sa.gov.au and the PLAINCentral Services website at www.plain.sa.gov.au.

The Libraries Board also publishes a Statistical bulletin forpublic libraries in South Australia.

Mechanisms for community feedbackFeedback for the State Library is sought in a number ofways:∑ through annual customer surveys∑ the online catalogue allows customers to comment on

services and collections∑ there are customer comments forms at main service

points∑ for remote users, the website provides for feedback by

email.

PLAIN Central Services is primarily a service agency forSouth Australian public libraries and seeks feedback inthat area through the Council of Library Administratorsof South Australia and the PCS Standing Committee.PLAIN Central Services also conducts various customersurveys with public libraries, and the PCS web siteprovides an email feedback service for public libraries andthe general public.

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34 Libraries Board of South Australia

The PLAIN Central Services Standing CommitteeThe Libraries Board, and the Memorandum of agreementbetween the Minister for the Arts and the President ofthe Local Government Association, established thePLAIN Central Services Standing the Committee toprovide additional local government expertise into themanagement of PCS and to advise the Libraries Board.Membership includes representatives from localgovernment, the Council of Library Administrators ofSouth Australia and the State Library. The committee ischaired by the Libraries Board representative, JaniceNitschke.

Finance Sub-committeeThe Board established a Finance Sub-committee inFebruary 2000 to provide advice and recommendationsto the Board on:

∑ proposed financial plans and budgets for all elements ofLibraries Board activities including investments, and thecompliance of bequest funding proposals with LibrariesBoard policies∑ progress against budgets during the year∑ financial accounts for the Libraries Board for each year∑ the financial implications for the Board of significant

projects and any other matters referred to it by theBoard.

Freedom of Information requestsThere were no FOI requests received during the year.

Building photographs courtesy Sue Lewis

Top The last moments of the ramp to the entrance of theBastyan wing on 2 December before being reduced torubble Below on 14 December

Above The heritage Jervois wing separated from the1967 Bastyan wing, soon followed by a concrete pour forthe footings of the new glass entrance on 24 April

Right A view from the Jervois wing on 23 May lookingback toward the Institute Building showing the changes to

the Bastyan wing roof

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Annual Report 2001–02 35

STATISTICS

STATISTICS AT A GLANCE

∑ 370,527 people visited the State Library on North Terrace.∑ 163,152 information queries were answered by the State Library.∑ Total hits on the State Library’s website grew to 9,690,000.∑ Number of user sessions on the State Library’s website increased by 13% from 471,260 to 534,648.∑ 8,634 books were added to the State Library’s collections.∑ The Libraries Board distributed $10.269 million to local government to support public libraries and community

information services.∑ 189,500 books were provided to public libraries through PLAIN Central Services.∑ 96% of collection suggestions were filled within 2 weeks by PLAIN Central Services.

STATE LIBRARY P 36Visitors in personElectronic visitsLevel of customer satisfaction measured independentlyAutomated systems uptimeNumber of volunteer hours contributedProgram of promotional events and outreach activitiesEnquiries receivedResearch servicesCollection usageDocument delivery servicesAcquisitionsConsolidated stock holdingsServices to public libraries

PLAIN CENTRAL SERVICES P 42System uptimeHelp desk enquiriesRegistered usersItems procuredCollection suggestionsCatalogue records addedNew title records provided for selectionTitles selected for purchaseInterlibrary loans

PERFORMANCE INDICATORS P 43Percentage of total salaries budget spent on training and developmentBreakdown of payments to consultantsOverseas travelAccount payment performanceOccupational health, safety and injury management

WORKFORCE PROFILE P 45Employees by classification stream, level, appointment type and genderHuman resources developmentLeave managementWorkforce diversityAge profile

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36 Libraries Board of South Australia

USAGE DURING STATE LIBRARY BUILDING REDEVELOPMENT

During the building redevelopment, State Library services were reduced and various parts of the collections wereunavailable for months at a time, some collections being permanently inaccessible. It was expected that statistics acrossthe range of services and collections would be significantly lower than previous years and this has occurred.

VISITOR NUMBERS

2001–02 2000–01 1999–00

Entrance gate-counters 341,751 489,365 542,441

Bradman exhibition 28,776 49,939 32,347

Institute Buildingfunctions

n/a 1,356 4,597

Total 370,527 542,510 579,385

∑ Visitor numbers to the Bradman exhibition were manually counted during 2001-02 and no longer include generalenquiries related to other parts of the Library precinct.∑ Visitor numbers for 2001-02 were reduced as expected during the building redevelopment.∑ Visitor numbers during 2000-01 were affected by closure of the Jervois Wing from December, and the changed use

made of the Institute Building. The change to reduced services during the building redevelopment will affectnumbers until mid 2003.

ELECTRONIC VISITS

2001–02 2000–01 1999–00

Website usageUser sessions 534,648 471,260 332,286

Website hits 9.69 m 7.96 m 6.12 m

Remote loginsText catalogue 7,565 22,303 21,514

∑ User sessions represent activity by a user from the point its Internet Protocol (IP) number registers with the serveruntil the time it leaves. It is a conservative measure and while not the same, provides the nearest availablecomparison to remote logins.

∑ Total website hits represents the gross number of hits. This is the common information technology industry measureof website usage. It includes each component (such as images, etc) on the page as separate hits.

∑ Remote logins refers to telnet and dialup access to the State Library’s catalogue by private individuals and throughPLAIN. This figure is expected to drop further as most people now access catalogues via a web browser.

LEVEL OF CUSTOMER SATISFACTION MEASURED INDEPENDENTLY

2002 2001 2001 2000

Service Service Facilities Overall

Extremely satisfied 41% 55% 32%

Quite satisfied 37% 28% 39%

Satisfied 18% 14% 23%

Total satisfied 96% 97% 94% 91%

Neutral n/a n/a n/a 6%

Quite dissatisfied 3.5% 2% 6%

Extremely dissatisfied 0.6%

Total dissatisfied 4.1% 2% 6% 4%

∑ For the 2002 survey, customers were only asked about their satisfaction with customer service since facilities were ina temporary state during building redevelopment.

∑ Reduced services during redevelopment may account for a higher dissatisfaction rate.∑ 35% of respondents did not deal with any staff that day. Percentages shown are recalculated to net out those not

able to provide a rating.∑ Totals do not necessarily add to 100% owing to rounding.

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Annual Report 2001–02 37

AUTOMATED SYSTEM UPTIME

2001–02 2000–01 1999–00

System uptime: target 98% 100% 99.5% 99.5%

There were two scheduled outages – 20 hours on 9 August 2001 to allow the relocation of the computer room forbuilding redevelopment purposes; 63 hours over the long weekend in June 2002 to accommodate buildingredevelopment work. There was one unscheduled interruption in October 2001 to Internet and email services as aresult of building redevelopment work damaging the Statenet fibre optic cable at the back of the building. Access toInternet and email services were blocked at the Statenet level for one week as a result of the Nimda virus affectingmany SA Government computers. SLSA systems were not affected and remained available to on-site users.

NUMBER OF VOLUNTEER HOURS CONTRIBUTED

2001–02 2000–01 1999–00

Person hours 5,614 8,790 8,820

The 1998–99 figure was based on a three-month estimate of State Library volunteers. Subsequent figures are a countof all volunteer hours contributed.

PROGRAM OF PROMOTIONAL EVENTS AND OUTREACH ACTIVITIES

Type of program Number of events Number of attendeesFamily History seminars 24 297

Oral History workshops 3

Metropolitan 34

Rural 4

Wills seminars 7 106

Conservation workshops 25 337

White Gloves Treasures Tours 5 42

Promotional events/launches 17 2,954

School awareness sessions Primary schools 10

Secondary schools 17

Rural schools 29

Number of teachers 94

Number of students 914

University/TAFE 20

Vocational 5

Public Library sessions 27

Metropolitan 103

Rural 62

Enquiries at outreach activities 10

Metropolitan 1,365

Rural 513

Bradman tours 57 879

Friends' Wednesday's at One 11 734

Other 39

Metropolitan 798

Rural 28

Total events and attendees 306 9,264

This does not include Foundation functions such as the banquet, launches or the public event at the Town Hall.

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38 Libraries Board of South Australia

ENQUIRIES RECEIVED

2001-02 2000-01 1999–00

Foyer Desk 27,669 47,378 49,597

Bray Reference LibraryIn person 56,792 97,422 96,813

By telephone 23,615 28,794 31,575

Total 80,407 126,216 128,388

Mortlock Library of South AustralianaIn person 17,543 22,140

By telephone 1,006 1,388

Total

Combined withBray desk in

August18,549 23,528

Mortlock Reading RoomIn person 6,073 9,036 12,208

By telephone 255 420 511

ScreenSound Australia 36 109 83

Total 6,364 9,565 12,802

Family History ServiceFamily history enquiries 14,468 18,706 18,843

Equipment/microfilm enquiries 9,155 6,674 6,920

Total 23,623 25,380 25,763

Newspaper Reading RoomIn person 9,260 11,236 11,722

By telephone 491 1,278 1,552

Total 9,751 12,514 13,274

Bradman service desk (Jan -June) 9,608 n/a n/a

Children’s Literature Research Collection 294 3,666 4,396

Royal Geographical Society LibraryIn person 839 1,400 1,478

By telephone 688 844 822

Total 1,527 2,244 2,300

Total enquiries 159,243 245,512 260,048

RESEARCH ENQUIRIES

Research enquiries are more complex than the enquiries listed above.

General research enquiries2001–02 2000–01 1999–00

Received in person/telephone 749 749 822

Received by letter, fax and email 433 1,502 1,116

Received through the Web-form 682 899

PressCom/Newstext newspaper database n/a n/a 737

Other online searches n/a n/a 36

Total 1,494 3,150 2,711

These enquiries include enquiries from public libraries, but no longer include figures for online databasesearches. PressCom – formerly a database used by staff only has been replaced by the web-based Newstextwhich the library makes directly available to users. The increasing availability of user-friendly databases forpublic use within the library has dramatically reduced the demand for online searches conducted by staff.

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Annual Report 2001–02 39

South Australiana research enquiries2001–02 2000–01 1999–00

Received in person/telephone 132 229 159

Received by letter and fax and email 806 851

Received through the Web-form 848 706 835

Total 1,786 1,786 994

These enquiries were mainly answered from the Mortlock Collections.

Other research enquiries2001–02 2000–01 1999–00

Archival research enquiries: 329 259 197

Permission to publish requests fulfilled 270 236 132

ScreenSound Australia (formerly NationalFilm and Sound Archives) 30 125 141

Total research enquiries 3,909 5,556 4,175

COLLECTION ITEMS RETRIEVED

Collection items retrieved from onsite storagea

2001–02c 2000–01 1999–00

Bray Reference Library storage requests n/a 23,745 27,708

Newspaper Reading Room n/a 1,050 1,246

Mortlock Library of South Australianab n/a 11,027 14,798

Consolidated storage areasc 24,232 n/a n/a

Children’s Literature Research Collection 1,248 2,233 2,690

Total 25,480 38,055 46,442

a. Revised figures. Figures for 2001-02 and 1999-00 were items retrieved from onsite storage only.b. An item may represent a box of many archival itemsc. During the redevelopment, Bray, Newspaper and Mortlock storage areas were consolidated into

onsite and offsite storage areas. This figure includes retrieval from both areas. Many parts of thecollection were unavailable for retrieval during the year

STATE LIBRARY DOCUMENT DELIVERY SERVICES

Material for State Library customers obtained from other libraries2001–02 2000–01 1999–00

Monographs 73 207 232

Photocopied articles 100 168 187

Total documents obtained 173 375 419

Material supplied to other libraries, including public libraries, from State Library collections

2001–02 2000–01 1999–00

Monographs 1,906 2,847 2,556

Photocopied articles 2,086 1,170 3,216

Total documents supplied 3,992 4,017 5,772

Total documents obtained/supplied 4,165 4,392 6,191

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40 Libraries Board of South Australia

STATE LIBRARY ACQUISITIONS – PUBLISHED COLLECTIONS

Items Expenditure Items Gov’t Legal Total Total

Category Purchased $ % of Total Donated Deposit Deposit 01-02 00-01

Monographs (No. of titles)Bray Reference Library 5,413 285,073 28.40% 675 6,088 7,288

Mortlock Library of SouthAustraliana

89 3,861 0.38% 932 n/a 1,110 2,131 1,743

Children’s Literature ResearchCollection

68 26,531 2.64% 140 208 82

Rare Books and Named Coll’ns 6 40,865 4.07% 62 68 35

Family History Collection 30 4,943 0.49% 30 85

Monographs in Series 109 28,007 2.79% 109 220

Total titles: Monographs 5,715 389,280 38.78% 1,809 1,110 8,634 9,453

Serials (No. of titles)Bray Reference Library 1,060 281,233 28.43% 172 254 1,486 2,111

Mortlock Library of SouthAustraliana

11 2,220 0.22% 1,797 1,808 548

Children’s Literature ResearchCollection

20 3,989 0.40% 20 29

Family History Collection 6 263 0.03% 6 7

Rare Books and Named Coll’ns 87 14,708 1.49% 87 n/a

Total titles: Serials 1,097 287,705 29.08% 172 254 1,797 3,320 2,695

Newspapers (No. of titles)Bray Reference Library 74 141,743 14.12% 75 149 160

Mortlock Library of SouthAustraliana

49 49 55

Total titles: Newspapers 74 141,743 14.12% 75 49 198 215

Audio Visual (No of titles) 494 5,772 0.57% 115 181 790 775

MapsBray map sheets 15 178 2 5 112 32 147

Bray spatial data CDROMs 36 6,483 81 12 38

Mortlock map sheets 2 12 14 30

Mortlock spatial data CDROMs 28 1,339 17 28

Total expenditure 8,000 n/a

Electronic subscriptionsBray Reference Library 39 157,057 15.88% 39 36

Mortlock Library of SouthAustralianaTotal electronic subscriptions 39 157,057 15.88% 39 37

Total expenditure (LibrariesBoard and Trust funds)

1,003,899 100

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Annual Report 2001–02 41

STATE LIBRARY ACQUISITIONS – OTHER MATERIALS

2001–02 2000–01 1999–00

ArchivesMortlock Library of SouthAustraliana

41.13 metres 57 metres 53 metres

EphemeraMortlock Library of SouthAustraliana

10,426 Items 11,959 items 10,564 items

Children’s Literature ResearchCollection

0 Items 8 items 21 items

Total ephemera 10,426 Items 11,967 items 10,585 items

GamesChildren’s Literature ResearchCollection

2 games 44 games 246 games

Oral HistoryMortlock Library of SouthAustraliana

347 hours 419 hours 338 hours

PhotographsMortlock Library of SouthAustraliana

34 items 53 items 1346 items

RealiaChildren’s Literature ResearchCollection

1 items 109 items 82 items

STATE LIBRARY CONSOLIDATED STOCK HOLDINGS

30 June 2002

Monographsa578,300

Offsite Government Publicationsb200,000

Serial titles 38,600Newspaper titles 1,160Map series titles 340Map sheets 109,215Ephemera items 153,726Photographs 359,434Audiovisual items 84,994Realia items 2,201Games 532Oral history (hours) 4,953Archives (metres) 4,141

a. The base figure was recalculated at 30 June 2001. As noted in earlier reports, many of the collection sizeestimates were based on successive additions to base figures established a considerable time ago and nowrealised to be inaccurate. Now that most catalogue records have been converted from card to electronicform, new baselines have been established.

b. A combined collection of uncatalogued monographs and periodicals. This collection was previouslyincluded as serials. As the collection is catalogued, the records will reflect in the figures for theappropriate categories.

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42 Libraries Board of South Australia

STATE LIBRARY SERVICES TO PUBLIC LIBRARIES

CLASA Photocopying Scheme: pages supplied by the State Library to SA public libraries2001–02 2000–01 1999–00

Total number of pages copied 1,753 3,526 6,548

Number of public libraries using service 135 135 125

Books lent to public libraries from the State Library collections

2001–02 2000–01 1999–00

Number of titles lent 1,119 1,426 1,366

Enquiries from public libraries handled by the State Library’s General Research Team

2001–02 2000–01 1999–00

Letters, faxes, web forms and emails 368 541 652

Enquiries received by phone 6 19 40

Total enquiries answered 374 579 723

Public libraries enquiries as a percentage oftotal enquiries answered

11.4% 14% 27%

PLAIN CENTRAL SERVICES

Statistical reports for the public library network can be found on the PCS websitewww.plain.sa.gov.au.

2001-02 2000–01 1999–00,

System uptime (target 98%) 98% 98% 80%

Help desk enquiries resolved at first call(target 96%)

96% 96% 70%

Registered users 952 a 1,194 1,917

Registered Video and Film users on P2 1,823 b 142 n/a

Items procured through PCS 189,500 198,159 198,280

Cumulative items procured through PCS 3,047,621 2,858,121 2,659,962

Percentage of collection suggestions filledwithin 2 weeks by PCS (target 97.5%)

96%95% 80%

Catalogue records added to the P2 database 36,204 b 36,790 n/a

New title records provided for selection onP2

53,504 b 42,023 n/a

Titles on P2 selected for purchase 36,154 b 34,393 n/a

Interlibrary loans managed on behalf of thenetwork

63,926 52,263 68,746

a Inactive members were deleted when P2 was implemented.b New indicators that relate to the new P2 software only.

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Annual Report 2001–02 43

PERFORMANCE INDICATORS

STATE LIBRARY

Leave management2001–02 2000–01 1999–00

Average number of sick leave days taken per FTE 6.74 8.3 8.09

Average number of family carer leave days taken per FTE 0.59 0.58 n/a

The 2000-01 FTE figure includes casuals whereas information for 2001-02 does not include casuals inthe average FTE

Percentage of total salaries budget spent on training and development2001–02 2000–01 1999–00

0.6% 1.75% 2.1%

The measure is based on staff salaries, staff development costs, trainers salary costs, and travel andaccommodation, expressed as a percentage of total salary cost. It does not include on costs.

Breakdown of payments to consultants2001–02 2000–01 1999–00

Number Value Number Value Number Value

Below $10 000 4 $14,568 7 $15,000 8 $33,000

$10 000 – $50 000 – - – - - -

Above $50 000 – - – - - -

Total 4 $14,568 7 $15,000 8 $33,000

Overseas travelThere was no overseas travel funded by the State Library during the year.

Account payment performanceParticulars Accounts paid Value of accounts paid in $A

Paid by the due date 3,720 96% $21,330,799.52 94%

Paid late and paid less than 30days from due date 145 4% $1,260,555.38 6%

Paid late and paid more than 30days from due date 30 0% $26,859.40 0%

Total 3,895 100.00% $22,618,214.30 100.00%

PLAIN CENTRAL SERVICES

Leave management2001-02 2000-01 1999-2000

Average number of sick leave days taken per FTE 7.26 6.03 8.09

Average number of family carer leave days taken per FTE 0.37 0.07 n/a

The 2000-01 FTE figure includes casuals whereas information for 2001-02 does not include casuals inthe average FTE

Training and development as percentage of total salaries expenditure2001–02 2000–01 1999–00

0.76% 1.15% 1.9%

Overseas travelThere was no overseas travel funded by PLAIN Central Services during the year.

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44 Libraries Board of South Australia

Account payment performanceParticulars Accounts paid Value of accounts paid in $A

Paid by the due date 2,730 80% $10,208,771.75 85%

Paid late and paid less than30 days from due date

597 17% $1,358,172.68 11%

Paid late and paid more than30 days from due date

106 3% $601,948.12 4%

Total 3,433 100.00% $12,168,892.55 100.00%

Payments to consultants2001-02 2000–01 1999–00

Number Value Number Value Number Value

Below $10,000 1 $5,600 1 $5,000 4 $12,500

$10,000–$50,000 - - - - 1 $20,500

Above $50,000 - - - - - -

Total 1 $5,600 1 $5,000 5 $33,000

OCCUPATIONAL HEALTH, SAFETY AND INJURY MANAGEMENTSTATISTICS FOR 2001-02 STATE

LIBRARYPLAINC.S.

1 OHS legislative requirementsNumber of notifiable occurrences pursuant to OHS&W Regulations Division6.6

Nil Nil

Number of notifiable injuries pursuant to OHS&W Regulations Division 6.6 Nil Nil

Number of notices served pursuant to OHS&W Act s35, s39 and s40 Nil Nil

2 Injury Management legislative requirements

Total number of employees who participated in the rehabilitation program Nil Nil

Total number of employees rehabilitated and reassigned to alternative duties Nil Nil

Total number of employees rehabilitated back to their original work Nil Nil

3 WorkCover Action LimitsNumber of open claims as at 30th June 10 1

Percentage of workers compensation expenditure over gross annualremuneration

0.17 1.03

4 Number of injuriesNumber of new workers compensation claims in the financial year 8 1

Number of fatalities, lost time injuries,medical treatment only

(F)(MTO)

(LTI)

Nil35

Nil01

Total number of whole working days lost 6 Nil

5 Cost of workers compensationCost of new claims for financial year 2,843 1,159

Cost of all claims excluding lump sum payments 9,878 12,728

Amount paid for lump sum payments(s42, s43, s44)

s42s43s44

200NilNil

NilNilNil

Total amount recovered from external sources (s54) Nil Nil

Budget allocation for workers compensation 76,000 6,000

6 TrendsInjury frequency rate for new lost-time injury/disease for each million hoursworked

13.65 N/a

Most frequent cause (mechanism) of injury 41 44

Most expensive cause (mechanism) of injury 41 44

Mechanism Code 41 = Muscular stress while liftingMechanism 44 = Repetitive Movement – Low Muscle Loading

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Annual Report 2001–02 45

WORKFORCE PROFILESTATE LIBRARY AS AT JUNE 2002.

Employees by stream, level, appointment type and genderIn accordance with reporting requirements the table reflects individuals not Full Time Equivalent staff (FTEs), allof whom are Public Sector Management Act employees. Figures do not include staff on leave without pay or staffat Plain Central Services. For ongoing employees the classification shows their substantive classification. Levels foreach stream are shown up to the highest level where there is an employee at that level.

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEES

BY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2002

Contract ContractOngoing

Short Term Long TermCasual Total

STREAMM F Total M F Total M F Total M F Total M F Total

ADMINISTRATIVE SERVICES

Administrative Services Officers

Trainees 2 2 2 2

ASO1 5 7 12 4 15 19 9 21 31

ASO2 4 15 19 4 15 19

ASO3 10 10 2 2 1 1 3 10 13

ASO4 2 3 5 1 1 3 3 6

ASO5 1 1 1 0 1

ASO6 2 2 2 0 2

ASO7 3 3 6 3 3 6

ASO8 0 1 1 0 1 1

Managers Administrative Services

MAS1 0

MAS2 0

MAS3 1 1 1 1 2 2

Total Administrative Services 17 39 56 3 2 5 1 2 3 4 15 19 25 58 83

OPERATIONAL SERVICES

Trainees 0

OPS1 0

OPS2 5 6 11 2 3 5 0 0 0 4 0 4 11 9 20

OPS3 0

OPS4 1 1 1 1

Total Operational Services 6 6 12 2 3 5 0 0 0 4 0 4 12 9 21

PROFESSIONAL SERVICES

Professional Services Officers

PSO1 10 33 43 1 1 10 34 44

PSO2 1 5 6 1 5 6

PSO3 1 2 3 1 2 3

Managers Professional Services 0

Total Professional Services 12 40 52 0 1 1 0 0 0 0 0 12 41 53

TECHNICAL SERVICES

TGO0

TGO1 1 1 1 1

Total Technical Services 1 0 1 0 0 0 0 0 0 0 0 0 1 0 1

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46 Libraries Board of South Australia

EXECUTIVES

Executive Officers

EL3 0

Level A 1 1 1 1

Level B 1 1 1 1

Total Executive Services 0 0 0 0 0 0 0 2 2 0 0 0 0 2 2

OTHER EXECUTIVES 0

Other Senior Officers 0

Total Executives 0

EXECUTIVE RIGHT TOFURTHER APPOINTMENT

Tenured 1 1 1 1

Untenured 1 1 1 1

OTHER LEGAL OFFICERS 0

Other 0

TOTAL ALL STREAMS 36 85 121 5 6 11 1 4 5 8 15 23 50 110 160

HUMAN RESOURCES DEVELOPMENT

99/0100/01

01/02Target02/03

99/0100/01

01/02Target02/03

99/0100/01

01/02Target02/03

99/0100/01

01/02Target02/03

Executives n/a 0 90 n/a n/a 2 Senior Managers* n/a 0 90 n/a n/a 2 MiddleManagers* n/a 0 90 n/a n/a 2

First LineSupervisors* n/a 0 90 n/a n/a 2

Others n/a 0 90 n/a n/a 2 2

TOTAL n/a 0 90 n/a 0.6 2 2 n/a 2

Shaded areas indicate the agency is not required to report on individual items. * See note in table below.

WORKFORCE DIVERSITY

Totalemployees

Femaleemployees

% ofemployeeswho arefemale

Number ofemployees

identifying asindigenous

No. ofemployees

with apermanentdisability

No. of employeesaccessing family

related workplacepolicies

Executives 2 2 100 0 n/a 0SeniorManagers*

9 6 66.7 0 n/a 1

MiddleManagers*

12 7 58.3 0 n/a 2

First linesupervisors*

64 47 73.4 0 n/a 10

Others 73 48 65.8 1 n/a 13

TOTAL 160 110 68.8 1 n/a 26

* Senior Managers include all ASO7 and ASO8 and equivalent, Middle Managers include all ASO5 and ASO6 andequivalent, First Line Supervisors include all ASO3 and ASO4 and equivalent, all irrespective of any supervisory role.

CULTURAL AND LINGUISTIC DIVERSITYThis information is not available.

% of employees with adocumented individual

development plan whichwas either implementedor revised during the last

12 months.

% of training expenditurerelative to total

remuneration costs.

Number of employeesenrolled since July 1 in aqualification (or a unitfrom a qualification)from an accreditedtraining package.

Agency investment inleadership and

management development(2001 – 2002 benchmark

of 2% determined bySenior Management

Group).

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Annual Report 2001–02 47

AGE PROFILE

Age Group (years) Number of Employees (Persons)Male Female Total

% of all agencyemployees

% of AustralianWorkforce*

% of AustralianPopulation*

15-19 0 0 0 0 8.0 7.020-24 1 5 6 3.8 11.4 7.125-29 5 5 10 6.3 11.9 7.530-34 9 11 20 12.5 11.9 7.535-39 6 9 15 9.4 11.8 7.640-44 4 19 23 14.4 12.3 7.645-49 9 28 37 23.1 11.5 7.050-54 9 25 34 21.3 9.9 6.655-59 4 6 10 6.3 6.7 5.160-64 1 2 3 1.9 3.1 4.165+ 2 0 2 1.3 1.6 12.5

PLAIN CENTRAL SERVICES AS AT JUNE 2002.

Employees by stream, level, appointment type and genderIn accordance with reporting requirements the table reflects individuals not FTEs, all of whom are Public SectorManagement Act employees. Figures do not include staff on leave without pay. For ongoing employees theclassification shows their substantive classification. Levels for each stream are shown up to the highest level wherethere is an employee at that level.

PUBLIC SECTOR MANAGEMENT ACT EMPLOYEESBY STREAM, LEVEL, APPOINTMENT TYPE AND GENDER as at June 2002

Contract ContractOngoingShort Term Long Term

Casual TotalSTREAM

M F Total M F Total M F Total M F Total M F TotalADMINISTRATIVESERVICESAdministrative Services OfficersTrainees 0ASO1 2 1 3 2 1 3ASO2 3 5 8 2 2 3 5 8ASO3 2 1 3 2 1 3ASO4 1 1 1 1 1 1ASO5 1 1 1 1ASO6 2 1 3 2 1 3

Managers Administrative Services 0Total Administrative Services 9 10 19 3 3 9 13 22OPERATIONAL SERVICES

Trainees 0Total Operational Services 0PROFESSIONAL SERVICESProfessional Services OfficersPSO1 5 5 1 1 6 6PSO2 0PSO3 1 1 1 1

Managers Professional Services 0Total Professional Services 6 6 1 1 7 7TECHNICAL SERVICESTotal Technical Services 0EXECUTIVESExecutive Officers

Level A 1 1 1 1Total Executive Services 1 1 1 1OTHER EXECUTIVESOther Senior Officers 0Total Executives 0EXECUTIVE RIGHT TOFURTHER APPOINTMENT

Tenured 0Untenured 1 1 1 1

OTHER LEGAL OFFICERS 0TOTAL ALL STREAMS 9 15 24 4 4 2 2 9 21 30

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48 Libraries Board of South Australia

HUMAN RESOURCES DEVELOPMENT

99/0100/01

01/02 Target02/03

99/0100/01

01/02 Target02/03

99/0100/01

01/02 Target02/03

99/0100/01

01/02 Target02/03

Executives n/a 0 90 n/a 0 2 0 Senior Managers* n/a 0 90 n/a n/a 2 0 Middle Managers* n/a 0 90 n/a 2.53 2 0 First LineSupervisors * n/a 0 90 n/a 3.67 2 0 Others n/a 0 90 n/a 1.29 2 0

TOTAL n/a 0 90 n/a 1.32 2 0 2.75 2

Shaded areas indicate the agency is not required to report on individual items. * See note in table below.

WORKFORCE DIVERSITY

Totalemployees

Femaleemployees

% ofemployeeswho arefemale

Number ofemployees

identifying asindigenous

No. ofemployees

with apermanentdisability

No. of employeesaccessing family

related workplacepolicies

Executives 1 1 100SeniorManagers*

0 0 0

MiddleManagers*

5 3 60 1

First linesupervisors*

11 9 81.8

Others 13 8 61.5

TOTAL 30 21 70 0 n/a 1

* Senior Managers include all ASO7 and ASO8 and equivalent, Middle Managers include all ASO5 and ASO6 andequivalent, First Line Supervisors include all ASO3 and ASO4 and equivalent, all irrespective of any supervisory role.

CULTURAL AND LINGUISTIC DIVERSITY

This information is not available.

AGE PROFILE

Age Group(years)

Number of Employees (Persons)

Male Female Total

% of all agencyemployees

% of AustralianWorkforce*

% ofAustralian

Population*

15-19 0 0 0 0 8.0 7.020-24 0 0 0 0 11.4 7.125-29 1 1 2 6.7 11.9 7.530-34 1 2 3 10 11.9 7.535-39 0 5 5 16.7 11.8 7.640-44 1 5 6 20 12.3 7.645-49 4 4 8 26.7 11.5 7.050-54 1 1 2 6.7 9.9 6.655-59 1 2 3 10 6.7 5.160-64 0 1 1 3.3 3.1 4.165+ 0 0 0 0 1.6 12.5

% of employees with adocumented individual

development plan whichwas either implementedor revised during the last

12 months.

% of training expenditurerelative to total

remuneration costs.

Number of employeesenrolled since July 1 in aqualification (or a unit

from a qualification) froman accredited training

package.

Agency investment inleadership andmanagement

development (2001 –2002 benchmark of 2%determined by SeniorManagement Group).

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Annual Report 2001–02 49

MORTLOCK AND SOMERVILLE FUNDS

J.A.T. MORTLOCK BEQUEST

Members of the Mortlock family have been generous benefactors. Mrs D.E. Mortlock presented many rare and valuableitems through the Friends of the State Library. After her death in 1979 the residue of the estate of her husband Mr J.A.TMortlock was left jointly to the University of Adelaide and the Libraries Board of South Australia. The Board’s shareamounted to approximately $1.8 million. Income from the bequest since 1981 has funded projects to the value of $6.435million. In recognition of this generosity, the South Australian collections are known as the Mortlock Library of SouthAustraliana.

1999–00 2000–01 2001-02

Archivist for Architectural Collections 29,725

Bray Reference Library 75,000 74,647 75,000

Building Redevelopment Contingency 48,818

Cellulose Acetate Project 11,852

Country Outreach 13,930 7,962

Exhibitions 22,399

Global Book Subscription 19,300

Grant to the Friends of the State Library 18,000 19,513 28,446

IFLA Conference 4,083

Market Research – State Library 6,500

Marketing of P2 Software 24,997

Profiling Lunches 10,189

Public Library Marketing Plan 18,250 45,223

Public Library Project 5,500 9,696

Public Library Website 21,160

Public Programs 8,690 22,675

Publicity and Promotion 27,181 38,180

Retroconversion Project 82,799

SLSA Marketing 45,059 3,710

Staff Training 4,332 500 412

State Library Marketing Plan 55,271

State Library of South Australia Foundation 105,000 106,582 84,731

Strategic Planning Workshop – Libraries Towards 2010 19,930

Year Of The Library 5,200

Total projects funded during financial year 442,562 307,056 468,824

Total project funding to end of financial year 5,659,250 5,966,306 6,435,130

J.D. AND M. SOMERVILLE ENDOWMENTMiss Mabel Somerville, a generous donor to the Libraries Board for many years died on 13 September 1981 leaving asubstantial bequest to the Board to be used for purposes associated with archival collections. She wished the projectsundertaken to provide a memorial to her father, Mr J.D. Somerville. In recognition of her generosity, the oral historycollections are known as the J.D. Somerville Oral History Collection. To date the income from the bequest has fundedprojects to the value of $941,000.

1999–00 2000–01 2001-02

Digital Equipment 92,985

Digitisation of Pictorial Collection 8,776

Eliza Randall Diary 3,273

Godson Photograph Digitisation 12,846 2,290

Indexing Videodisc for website 26,015

Microfilming of Archival Records 31,703 2,041 11,955

Optimising Aboriginal Material for World Wide Web 3,060

Women Writers Database 12,500

Total projects funded during financial year 192,539 14,887 30,018

Total project funding to end of financial year 896,524 911,411 941,429

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50 Libraries Board of South Australia

LIBRARIES BOARD SUBSIDY ALLOCATIONS

The subsidy program includes three elements:∑ Materials grant which is provided on a per capital basis to all public libraries∑ Operating grant which is provided on a per capita basis to all public libraries except School Community libraries∑ Community information grant which is provided to selected community information services.

Program Summary and Funding Allocations

2001-02 2000–01 1999–00

Metropolitan public libraries 7,639,876 7,773,108 7,471,504

Country public libraries 1,659,899 1,693,125 1,623,307

School/Community libraries 461,225 486,767 473,189

Community Information Services 508,000 508,000 508,000

Total funding $10,269,000 $10,461,000 $10,076,000

Metropolitan Libraries 2001–02

Council Population Allocation $ Council Population Allocation $Adelaide Norwood, Payneham, St Peters 34,124 211,737

(CALL & North Adelaide) 88,000 708,987 Onkaparinga 146,957 911,841Adelaide Hills 38,778 240,618 Playford 66,786 414,394Burnside 41,112 255,087 Port Adelaide Enfield 101,320 628,676Campbelltown 46,346 287,566 ProspectCharles Sturt 102,999 639,098 (SWAP Network) 19,270 119,566Gawler 17,669 109,636 Salisbury 112,318 696,924Holdfast Bay Tea Tree Gully 97,656 605,939

(Brighton) 19,744 122,512 Unley 37,042 229,833(Glenelg) 13,382 83,026 Walkerville

Marion 78,072 484,419 (SWAP Network) 7,035 43,651Mitcham 61,618 382,337 West Torrens 52,388 325,066Mt Barker 22,397 138,963

Metropolitan totals 1,205,013 7,639,876

Country Libraries 2001–02

Council Population Allocation $ Council Population Allocation $

Alexandrina Loxton Waikerie(Goolwa) 9,969 64,273 (Loxton) 7,211 46,485

Barossa Council 19,604 126,390 (Waikerie And Morgan) 6,221 43,609

Berri Barmera Murray Bridge 16,892 108,895

(Berri) 7,023 45,283 Naracoorte 6,816 43,938

(Barmera) 4,400 28,366 Peterborough 2,138 15,585

Clare/Gilbert Valleys Pt. Augusta 13,853 89,316

(Clare) 4,393 28,328 Pt. Lincoln 13,102 84,461

(Saddleworth) 2,185 15,798 Pt. Pirie City & D.C. & CrystalBrook

17,455 112,532

Copper Coast Renmark & Paringa 9,763 62,948

(Kadina) 8,526 54,963 Robe 1,363 12,216

Northern Areas Council Roxby Downs 4,063 38,759

(Flinders Mobile) 6,195 39,939 TatiaraCity Of Mt Gambier 23,175 149,409 (Bordertown) 4,740 30,558

Grant Victor Harbor 10,217 65,861

(Pt MacDonnell & D.C. MtGambier)

8,048 27,015 Wattle Range

Kapunda Light (Millicent) 9,341 60,217

(Kapunda) 10,012 64,540 Whyalla 23,650 152,471

Kangaroo Island Woomera 500 5,908

(Kingscote) 4,387 41,836

Country totals 255,242 1,659,899

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Annual Report 2001–02 51

School Community Libraries 2001–02

Council Population Allocation $ Council Population Allocation $

Alexandrina Le Hunte & Streaky Bay(Strathalbyn) 7,229 24,263 (Karcultaby) 691 4,966

Andamooka 650 8,181 Streaky Bay 1,654 8,373Barunga West Leigh Creek 1,200 14,802

(Pt Broughton) 2,472 9,396 Lower Eyre Pen. & Tumby BayCeduna 3,556 11,930 (Cummins) 4,909 16,477Clare/Gilbert Valleys Tumby Bay 1,908 8,691

(Riverton) 1,732 8,473 Loxton WaikerieCleve 1,910 8,691 (Browns Well) 307 2,214Coober Pedy 3,000 18,640 Lucindale 1,298 7,920Coorong Mallala

(Tintinara) 1,425 8,087 (Two Wells) 7,246 24,313(Meningie) 1,915 8,708 Mid Murray Council(Tailem Bend) 1,916 8,708 (Mannum) 3,187 10,688(Coomandook) 777 5,587 (Cambrai) 1,014 7,299

Copper Coast (Swan Reach) 1,014 7,299(Moonta) 2,085 8,910 (Mt Pleasant) 749 5,386

Elliston Northern Areas Council(Lock) 1,241 7,852 (Jamestown DC) 2,157 9,010

Flinders Ranges Orroroo & Carrieton 1,094 7,668(Hawker) 462 3,322 Southern Mallee DC(Quorn) 1,374 8,020 (Lameroo) 1,203 7,802

Franklin Harbor (Pinnaroo) 1,062 7,634(Cowell) 1,227 7,836 Tatiara

Goyder (Keith) 2,334 9,228(Burra Burra) 1,829 8,591 (Bordertown Refer Country)(Hallett) 562 4,043 Wakefield Regional(Eudunda & Robertstown) 2,061 8,893 (Balaklava) 4,484 15,051

Karoonda East Murray (Snowtown) 2,015 8,826(Karoonda) 942 6,778 Wattle Range(East Murray) 404 2,902 (Penola) 3,333 11,192

Kimba 1,238 7,852 Yankalilla 3,864 12,970Lacepede Yorke Peninsula

(Kingston) 2,457 9,379 (Yorketown) 4,078 13,692Le Hunte (Maitland) 5,270 17,685

(Wudinna) 1,141 7,735 (Minlaton) 2,366 9,262

School Community totals 102,042 461,225

The new Hindmarsh PublicLibrary was completed duringthe year and is the fifth branchof Charles Sturt Council. Thebuilding by local architectsHardy Milazzo is designed tocreate a flexible space that, whennot being used as a library, canbe used for seminars,presentations, and communityeventsPhotograph courtesy CharlesSturt Council

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52 Libraries Board of South Australia

LIBRARIES BOARD OF SOUTH AUSTRALIA

Statement of Financial Performance for the year ended 30 June 2002

Note 2002 2001$’000 $’000

REVENUES FROM ORDINARY ACTIVITIESFees for service activities 257 353Sale of goods 44 87Interest and investment income 4 635 802Other revenues 4 584 1,503Federal Government grant 25 -Grant from State Government: - Operations 24,030 23,059 - Capital 14,858 402Total Revenues 40,433 26,206

EXPENSES FROM ORDINARY ACTIVITIESEmployee costs 5 7,960 8,736Accommodation and service costs 1,478 1,234Depreciation 5 1,207 1,198Subsidies to public libraries 9,890 10,062Other expenses 5 6,259 5,227Total Expenses 26,794 26,457

SURPLUS (DEFICIT) FROM ORDINARY ACTIVITIES 6 13,639 (251)

NON-OWNER TRANSACTION CHANGES IN EQUITY:Net debit to asset revaluation reserve on revaluation of non-current assets 14 (612) -

TOTAL CHANGES IN EQUITY OTHER THAN THOSE RESULTINGFROM TRANSACTIONS WITH THE STATE GOVERNMENT AS OWNER 13,027 (251)

Statement of Financial Position as at 30 June 2002

Note 2002 2001$’000 $’000

CURRENT ASSETSCash assets 2,977 2,281Receivables 24 18Investments 7 7,033 7,957Inventories 27 28Other 8 96 693Total Current Assets 10,157 10,977

NON-CURRENT ASSETSProperty, plant, equipment and public library research collections 9 32,851 20,537Research and heritage collections 10 66,108 65,078Total Non-current Assets 98,959 85,615

TOTAL ASSETS 109,116 96,592

CURRENT LIABILITIESPayables 11 550 1,009Provision for employee entitlements 12 499 519Total Current Liabilities 1,049 1,528

NON-CURRENT LIABILITIESPayables 11 150 155Provision for employee entitlements 12 1,594 1,613Total Non-Current Liabilities 1,744 1,768

TOTAL LIABILITIES 2,793 3,296

NET ASSETS 106,323 93,296

EQUITYAccumulated surplus 13 100,507 86,868Reserves 14 5,816 6,428

TOTAL EQUITY 106,323 93,296

COMMITMENTS 15CONTINGENT LIABILITIES 16

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Annual Report 2001–02 53

Statement of Cash Flows for the year ended 30 June 2002

Note 2002 2002 2001 2001$’000 $’000 $’000 $'000

CASH FLOWS FROM OPERATING ACTIVITIES Inflows Inflows Inflows Inflows(Outflows) (Outflows) (Outflows) (Outflows)

ReceiptsFees for service activities 257 353Sale of goods 50 81

Interest and investment income 851 729Other revenues 936 1,139

Cash Flows from Government Federal Government grant 25 - Grant from State Government: - operations 24,030 23,059 - capital 14,858 402

PaymentsEmployee costs (8,016) (9,140)Accommodation and service costs (1,526) (1,187)Subsidies to public libraries (10,150) (9,986)Other expenses (5,966) (5,496)

NET CASH PROVIDED BY (USED IN) OPERATINGACTIVITIES

17 15,349 (46)

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for:Heritage collections (1,030) (894)Property, plant & equipment (14,391) (982)Investments (4,924) (489)

Proceeds from:Sales/maturities of investments 5,692 376

NET CASH USED IN INVESTING ACTIVITIES (14,653) (1,989)

NET INCREASE (DECREASE) IN CASH HELD 696 (2,035)CASH AT 1 JULY 2,281 4,316

CASH AT 30 JUNE 2(m) 2,977 2,281

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54 Libraries Board of South Australia

Activity SchedulesLibraries Board Revenues and ExpensesFor the year ended 30 June 2002

Activities (Note 3) Provision ofState Library

Services

Support ofPublic

LibraryServices

Total Provisionof StateLibraryServices

Support ofPublic

LibraryServices

Total

2002 2002 2002 2001 2001 2001$’000 $’000 $’000 $’000 $’000 $’000

Libraries Board Revenues and Expenses

Revenues from ordinary activities Fees for service activities 252 5 257 347 6 353 Sale of goods 44 - 44 87 - 87 Interest and investment income 534 101 635 616 186 802 Other revenues 414 170 584 1,305 198 1,503 Federal government grant 25 - 25 - - - Grant from State Government: - Operations 9,694 14,336 24,030 10,812 12,247 23,059 - Capital 14,858 - 14,858 402 - 402 Total 25,821 14,612 40,433 13,569 12,637 26,206

Expenses from ordinary activities Employee costs 6,411 1,549 7,960 7,170 1,566 8,736 Accommodation and service costs 1,373 105 1,478 1,113 121 1,234 Depreciation 922 285 1,207 936 262 1,198 Subsidies to public libraries: - Books and associated materials - 4,172 4,172 - 4,496 4,496 - Operating expenses - 4,406 4,406 - 4,299 4,299 - Local Purchases - 805 805 - 761 761 - Community information services - 507 507 - 506 506 Other expenses 3,466 2,793 6,259 2,742 2,485 5,227 Total 12,172 14,622 26,794 11,961 14,496 26,457

Surplus (Deficit) from Ordinary Activities 13,649 (10) 13,639 1,608 (1,859) (251)

Libraries Board Assets and LiabilitiesFor the year ended 30 June 2002

Activities (Note 3) Provision ofState Library

Services

Supportof Public

LibraryServices

Total Provisionof StateLibraryServices

Support ofPublic

LibraryServices

Total

2002 2002 2002 2001 2001 2001$’000 $’000 $’000 $’000 $’000 $’000

Libraries Board Assets and Liabilities

Assets Current 9,095 1,062 10,157 9,572 1,405 10,977 Non-current 96,101 2,858 98,959 83,092 2,523 85,615 Total 105,196 3,920 109,116 92,664 3,928 96,592

Liabilities Current 554 495 1,049 837 691 1,528 Non-current 1,463 281 1,744 1,413 355 1,768 Total 2,017 776 2,793 2,250 1,046 3,296

Net Assets 103,179 3,144 106,323 90,414 2,882 93,296

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Annual Report 2001–02 55

NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

1. Libraries Board of South Australia (the Libraries Board) ObjectivesThe principal objectives of the Libraries Board are to:-

∑ formulate policies and guidelines for the provision of public library services;∑ establish, maintain and expand collections of library materials;∑ administer the State Library;∑ promote, encourage and assist in the establishment, operation and expansion of public libraries and public library services by councils

and others.

2. Summary Of Significant Accounting Policies

(a) Basis of AccountingThe general purpose financial report has been prepared in accordance with the Treasurer's Instructions and Accounting PolicyStatements promulgated under the provisions of the Public Finance and Audit Act 1987, Statements of Accounting Concepts,applicable Australian Accounting Standards, applicable Urgent Issues Group Consensus Views and other mandatory reportingrequirements. The report is prepared on the accrual basis of accounting and in accordance with conventional historical cost principlesexcept where stated.

(b) Change in Accounting PoliciesThere have been no changes in accounting policies this financial year.

(c) The Reporting EntityThe Libraries Board’s principal source of funds consists of grants from the State Government. In addition, the Libraries Board alsoreceives monies from sales, admissions, donations, bequests and other receipts and uses the monies for the achievement of itsobjectives.

The financial report encompasses transactions through an interest bearing Special Deposit Account titled “Arts South AustraliaOperating Account” and through an interest bearing Deposit Account titled “Libraries Board of South Australia”.

(d) RevenueRevenue from the sale of goods is recognised upon the delivery of goods to customers. Interest and investment revenue is recognisedon a proportional basis taking into account the interest rates applicable to the financial assets. Revenue from the rendering of a serviceis recognised upon the delivery of the service to the customers.

(e) GrantsState Government grants are recognised as revenues in the period in which the Libraries Board obtains control over the grant funds.

(f) Acquisition of AssetsThe cost method of accounting is used for the initial recording of all assets acquired after 1 July 1996. Cost is determined as the fairvalue of the assets given as consideration plus costs incidental to the acquisition.

(g) Valuation of Non-Current AssetsThe Libraries Board has adopted the deprival value method as the basis for valuing all of its non-current assets. In accordance with thetransitional provisions of Accounting Standard AASB1041 “Revaluation of Non-Current Assets” the Board has continued to applythe deprival value methodology as the basis of valuing its non-current assets.

Land and BuildingsLand and buildings have been valued at replacement cost. Valuations of land and buildings were determined as at 30 June 2002 bythe Australian Valuation Office, resulting in a revaluation decrement of $612,000. Land and buildings are independently valued everythree years.

Plant and EquipmentPlant and equipment, including computer equipment has been valued at historic cost.

Research and Heritage CollectionsAfter taking advantage of the transitional provisions of Australian Accounting Standard AAS 29 ‘Financial Reporting by GovernmentDepartments’, the value of research and heritage collections held as at 30 June 1998 has been determined using the valuationmethodology outlined below. Research and Heritage Collections acquired between 1 July 1998 and 30 June 2002 have been broughtto account at cost.

The Board was granted an exemption by the Treasurer from compliance with Accounting Policy Statement APS 3 “Revaluation ofNon-Current Assets” which requires non-current assets to be revalued every three years. Research and heritage collections and thePublic Library research collections will now be revalued as at 30 June 2003.

The Libraries Board’s research and heritage collections comprise the respective research and heritage holdings of the State Library ofSouth Australia and the Public Libraries (PLAIN Central Services) and the following methodology has been adopted for valuing thosecollections.

Research collections were valued using the linear method of valuation. This method values the collection on the basis of average costapplied to the size of the collection to determine the replacement value including the cost of acquisition, cataloguing and curation

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56 Libraries Board of South Australia

necessary to replace the collection material in its present or an equivalent form and condition. The size of the collections weredetermined by professional staff of the State Library of South Australia.

Heritage collections were valued as follows:Selected heritage collections were valued by an independent valuer Michael Treloar, Antiquarian Booksellers on a market value basisto represent the amount that could be realised by selling the material, with significant and unique objects being valued individually.Sampling techniques were used to value other less significant elements of the heritage collection with valuation done by professionalstaff of the State Library of South Australia.

A nil valuation was adopted for a number of unique or irreplaceable heritage collections where there is no applicable replacement orreliable market value. Nil value was also applied to collections where the Libraries Board has no capacity to dispose of the assetbecause special caveat conditions apply, preventing the organisation from selling or disposing of the assets. Under the Statement ofAccounting Concepts SAC4 “Definition and Recognition of the Elements of Financial Statements” assets are to be valued at nil wherethe above conditions are present.

Collections which have not been valued were the Mortlock Archival Collections, Mortlock Published Collections, Mortlock SpecialCollections, some material in the Bray Reference Library, the SA Video and Film Collection and most Named and SpecialCollections.

Research and heritage collections which have been valued are the Rare Books and some Named Collections, Maps, Microfilm Serials,Monographs, Electronic Resources, Family History Collection, Periodicals, Newspapers purchased and Mortlock Use Collections.The Public Library research collections which have been valued are the Video, Languages other than English and the Audio BookCollections.

(h) Depreciation of Non-Current AssetsDepreciation is calculated on a straight line basis to write off the net cost or revalued amount of each non-current asset having a usefullife over its expected useful life, except for land and research and heritage collections which are not depreciable assets. Estimates ofremaining useful lives are made on a regular basis for all assets, with annual reassessments for major items.

The expected useful lives are as follows:Years

Buildings and improvements Useful life depends on individual asset itemsPlant and equipment 5 –15Computer equipment 3 - 5Video and audio book collections 7Languages other than English collections 8

The research and heritage collections are kept under special conditions to minimise deterioration and they are anticipated to have verylong and indeterminate useful lives. No amount for depreciation has been recognised in respect of the research and heritagecollections of the State Library of South Australia as their service potential has not, in any material sense, been consumed. The PublicLibrary research collection has been depreciated as indicated above.

(i) Employee Entitlements(i) Wages, Salaries and Annual LeaveLiabilities for wages, salaries and annual leave are recognised and are measured as the amount unpaid at the reporting dateat current pay rates in respect of employees’ services up to that date.

(ii) Long Service LeaveA liability for long service leave has been recognised which represents the amount which the Libraries Board has a presentobligation to pay resulting from employees’ services provided up to the reporting date. The liability has been calculated atnominal amounts based on current wage and salary rates using a benchmark of 8 years service as advised by the Departmentof Treasury and Finance.

(iii) SuperannuationContributions are made by the Libraries Board to several superannuation schemes operated by the State Government.These contributions are treated as an expense when they occur. There is no liability for payments to beneficiaries as theyhave been assumed by the superannuation schemes. The only liability outstanding at balance date relates to anycontribution due but not yet paid to the superannuation schemes.

(j) Workers CompensationA liability has been reported to reflect unsettled workers compensation claims. The amounts recorded are based on an actuarialassessment and reflect an apportionment of the whole-of-government estimate of workers compensation liability according to theLibraries Board’s experience of claim numbers and payments over the period 1 July 1987 to 30 June 2002. A separate valuation of theliabilities of the Board has not been undertaken and if such a valuation was performed it may result in a different assessed liability.

(k) InvestmentsInvestments are brought to account at cost.

(l) LeasesThe Libraries Board has entered into a number of operating lease agreements for accommodation, vehicles and office equipmentwhere the lessors effectively retain all of the risks and benefits incidental to ownership of the items held under the operating leases.Operating lease payments are representative of the pattern of benefits derived from the leased assets and accordingly are charged to theStatement of Financial Performance in the periods in which they are incurred.

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Annual Report 2001–02 57

(m) Cash AssetsFor purposes of the Statement of Cash Flows, cash includes cash on hand and at bank.

(n) State Government FundingThe financial report is prepared under the assumption of ongoing financial support being provided to the Libraries Board by the StateGovernment.

(o) Accounting for the Goods and Services Tax (GST)In accordance with the requirements of the UIG Abstract 31 “Accounting for the Goods and Services Tax (GST)” revenues, expensesand assets are recognised net of the amount of GST.

The amount of GST incurred by the Libraries Board as a purchaser that is not recoverable from the Australian Taxation Office isrecognised as part of the cost of acquisition of an asset or as part of an item of expense.

The net GST receivable/payable to the Australian Taxation Office is not recognised as a receivable/payable in the Statement ofFinancial Position as the Libraries Board is a member of an approved GST group of which Arts SA, a division of the Department ofthe Premier and Cabinet, is responsible for the remittance and collection of GST. There are no cashflows relating to GST transactionswith the Australian Taxation Office in the Statement of Cash Flows.

(p) Comparative InformationWhere necessary comparative figures have been adjusted to conform with changes in presentation in 2001-2002.

3. Activities of the Libraries BoardThe identity and purpose of each major activity undertaken by the Libraries Board during the year ended 30 June 2002 issummarised below (refer to the Activities Schedule - Expenses and Revenues and Assets and Liabilities):

Activity 1 - Provision of State Library ServicesTo provide, through the State Library of South Australia, a comprehensive library and information service for the economic,educational, cultural and social benefit of South Australia and its citizens.

Activity 2 - Support of Public Library ServicesTo provide through PLAIN (Public Library Automated Information Network) Central Services and the distribution of State subsidiesan equitable and responsible provision of resources, support and services to public libraries and community information agencies.

4. Revenues from Ordinary Activities2002 2001

$’000 $’000Interest and Investment Income comprised: Investment Income 459 576 Treasury Interest 176 226

635 802

Other revenues comprised the following categories of operating income: Bequests and donations 54 288 Admissions 2 38 Sponsorship 15 5 Rent and hire income 121 201 Council contributions 94 72 External grants 94 66 Funding for payment of employee entitlements upon termination - 361 Other 204 472

584 1,503

5. Expenses from Ordinary ActivitiesEmployee costs were incurred in relation to the following: Wages and salaries 6,497 7,198 Superannuation and payroll tax expenses 1,061 1,280 Annual and long services leave expenses 293 231 Other employee related expenses 109 27

7,960 8,736Depreciation was charged in respect of: Buildings and improvements 824 824 Plant and equipment 93 103 Computer equipment 37 52 Public Library Research Collection 253 219

1,207 1,198

Other expenses comprised the following categories of expenditure: Cost of sales 28 35 Operating lease expenditure 37 38 Administration expenditure 6,194 5,154

6,259 5,227

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58 Libraries Board of South Australia

6. Surplus (Deficit) from Ordinary Activities

Surplus (Deficit) from Ordinary Activities includes the following revenues and expenses whose disclosure is relevant in explaining thefinancial performance of the entity:

2002 2001$’000 $’000

Written Down Value of non-current assets 2 12 Loss from disposal of non-current assets 2 12

Proceeds from sale of investments 5,692 376 Written Down Value of investments 5,847 293 (Loss) Gain from sale of investments (155) 83

7. Investments

Unit trusts 7,033 7,9577,033 7,957

Market value as at 30 June 2002 was $7.0 million ($8.6 million).

8. Other Current Assets

Prepayments 83 76Accrued revenue 13 617

96 693

9. (a) Property, Plant, Equipment and Public Library Research Collections2002 2001

Gross Value AccumulatedDepreciation

WrittenDownValue

GrossValue

AccumulatedDepreciation

WrittenDownValue

$’000 $’000 $’000 $’000 $’000 $’000Land, buildings and improvements- at valuation 40,974 10,253 30,721 53,134 36,521 16,613Work in progress - at cost - - - 1,836 - 1,836Plant and equipment - at cost 1,204 795 409 1,131 702 429Computer equipment - at cost 251 215 36 251 178 73Public Library research collections– at valuation 5,216 4,703 513 5,311 4,721 590Public Library research collections– at cost 1,583 411 1,172 1,232 236 996

49,228 16,377 32,851 62,895 42,358 20,537

(b) Reconciliation of Carrying Amounts of Property, Plant, Equipment and Public Library Research CollectionsLand, Buildings

& ImprovementsWork InProgress

Plant &Equipmen

t

ComputerEquipmen

t

Public LibraryResearch

Collections

Total

$’000 $’000 $’000 $’000 $’000 $’000Gross value as at 1 July 2001 53,134 1,836 1,131 251 6,543 62,895Additions 13,708 - 73 - 354 14,135Transfers (to) from Work inProgress

1,836 (1,836) - - - -

Disposals - - - - (98) (98)Valuation decrement (27,704) - - - - (27,704)Gross value as at 30 June 2002 40,974 - 1,204 251 6,799 49,228

Accumulated Depreciation as at1 July 2001 36,521 - 702 178 4,957 42,358

Depreciation – at valuation 824 - - - 78 902Depreciation – at cost - - 93 37 175 305Disposals - - - - (96) (96)Valuation increment (decrement) (27,092) - - - - (27,092)Accumulated Depreciation as at

30 June 2002 10,253 - 795 215 5,114 16,377

Net book value as at 30 June 2002 30,721 - 409 36 1,685 32,851

Net book value as at 1 July 2001 16,613 1,836 429 73 1,586 20,537

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Annual Report 2001–02 59

10. (a) Research and Heritage Collections2002 2001

At Cost At Valuation Total At Cost At Valuation Total$’000 $’000 $’000 $’000 $’000

Rare books and Named collections 297 8,296 8,593 219 8,296 8,515Maps 61 2,607 2,668 34 2,607 2,641Microfilm serials 136 7,109 7,245 95 7,109 7,204Monographs 1,171 24,333 25,504 841 24,333 25,174Electronic resources 449 33 482 307 33 340

Family history collection 20 198 218 15 198 213Periodicals 1,024 14,710 15,734 740 14,710 15,450Newspapers purchased 405 4,835 5,240 302 4,835 5,137Mortlock use collections 50 374 424 30 374 404

3,613 62,495 66,108 2,583 62,495 65,078

(b) Reconciliation of Carrying Amounts of Research and Heritage Collections2002 2001

Balance1 July Additions

Balance30 June

Balance1 July Additions

Balance30 June

$’000 $’000 $’000 $’000 $’000 $’000Rare books and Named Collections 8,515 78 8,593 8,454 61 8,515Maps 2,641 27 2,668 2,638 3 2,641Microfilm serials 7,204 41 7,245 7,166 38 7,204Monographs 25,174 330 25,504 24,852 322 25,174Electronic resources 340 142 482 232 108 340Family history collection 213 5 218 208 5 213Periodicals 15,450 284 15,734 15,202 248 15,450Newspapers purchased 5,137 103 5,240 5,044 93 5,137Mortlock use collections 404 20 424 388 16 404

65,078 1,030 66,108 64,184 894 65,078

11. Payables2002 2001

Ccurrent $’000 $’000 Creditors and accruals 489 943 Employee costs 61 66

550 1,009

Non Current Employee costs 150 155

12. Provision for Employee Entitlements2002 2001

Current $’000 $’000 Provision for annual leave 295 321 Provision for long service leave 112 114 Provision for workers compensation 92 84

499 519

Non Current Provision for long service leave 1,291 1,307 Provision for workers compensation 303 306

1,594 1,613

13. Accumulated Surplus

Balance at 1 July 86,868 87,119Surplus (Deficit) from Ordinary Activities 13,639 (251)Balance at 30 June 100,507 86,868

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60 Libraries Board of South Australia

14. Reserves

Asset Revaluation Reserve Land, Buildings &Improvements

Public Library ResearchCollections Total

2002 $’000 $’000 $’000Balance at 1 July 6,138 290 6,428Valuation Decrement 612 - 612Balance at 30 June 5,526 290 5,816

2001Balance at 1 July 6,138 290 6,428Balance at 30 June 6,138 290 6,428

15. Commitments for Expenditure

(a) Operating Leases

Commitments under non-cancellable operating leases at the reporting date are payable as follows:Not later than one year 300 277Later than one year and not later than five years 135 355Later than five years 23 38

458 670

These operating lease commitments, which are not recognised in the financial report as liabilities, comprise:

∑ non-cancellable property leases, with rental payable monthly in arrears. Contingent rental provisions within the lease agreementsrequire the minimum lease payments to be increased by 5.5% per annum or the Consumer Price Index. Options exist to renewthe leases at the end of their terms for a further five years.

∑ non cancellable motor vehicle and photocopier leases, with rental payable monthly in arrears. No contingent rental provisionsexist within the lease agreements and no options exist to renew the leases at the end of their terms.

(b) Agreements Equally and Proportionately Unperformed

Agreements equally and proportionately unperformed include contracts for the redevelopment of the State Library. Thesecommitments are not recognised as liabilities in the financial report.

Agreements equally and proportionately unperformed at the reporting date are estimated as follows:Not later than one year 27,568 18,409Later than one year and not later than five years - 19,349

27,568 37,758

16. Contingent Liabilities

There are no known contingent liabilities as at 30 June 2002.

17. Reconciliation of Net Cash provided by (used in) Operating Activities to Surplus (Deficit) from Ordinary Activities

Surplus (Deficit) from Ordinary Activities 13,639 (251)

Non cash itemsDepreciation expense 1,207 1,198Loss on disposal of assets 2 -Loss (Profit) on sale of investments 155 (83)

Change in operating assets and liabilitiesDecrease (Increase) in assets 570 (411)(Decrease) Increase in liabilities (224) (499)

Net Cash provided by (used in) Operating Activities 15,349 (46)

18. Payments to ConsultantsPayments to consultants fell within the following band:-

Number of Consultants2002

Number ofConsultants 2001

$0 - $10 000 5 8

The total payments to the consultants engaged were $24,000 ($20,000).

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Annual Report 2001–02 61

19. Remuneration of EmployeesThe number of employees whose annual remuneration was over $100,000 fell within the following bands:-

Number of Employees2002

Number ofEmployees

2001$120,000 - $129,999 - 1$140,000 - $149,999 1 1

The total remuneration received by these employees for the year was $147,000 ($266,000).

20. Remuneration of Board MembersThe number of Board Members who received annual income from the Libraries Board fell within the following bands:

Number of BoardMembers 2002

Number of BoardMembers 2001

$0 - $9 999 2 2$10 000 - $19 999 8 8

The total income received by these Board Members for the year was $110,000 ($110,000).

21. Remuneration of AuditorsAudit fees in relation to the year ended 30 June 2002 are:

2002 2001$’000 $’000

State Library of South Australia 18 18Support of Public Library Services 8 8

26 26

The auditors provided no other services to the Board.

22. Related Parties DisclosuresDuring the financial year the following persons held positions on the Libraries Board of South Australia:

Mr P F Wylie, Chair, Mr P Myhill, Deputy Chair, Mr G E Coles, Mrs R H Craddock, Mrs J K Nitschke, Ms J Connolly, Ms BDavidson-Park, Mr A Scott and Mr G Mackie (from April 2002). Mrs FJ Gunner retired from February 2002.

Board members or their related entities have transactions with the Board that occur within a normal customer or supplier relationshipon terms and conditions no more favourable than those with which it is reasonably expected the entity would have adopted if thetransactions were undertaken with any other entity at arm’s length in similar circumstances.

23. Targeted Voluntary Separation Package Scheme (TVSPs)During 2001-2002 9 (36) TVSPs totalling $552,000 ($2,081,000) were paid. An additional $126,000 ($370,000) was paid onaccount of accrued annual leave and long service leave. The TVSP amount was paid for by the Department for Transport, UrbanPlanning and the Arts, which subsequently received reimbursement of this amount from the Department of the Premier and Cabinet.

24. Financial Instruments

(a) Terms and ConditionsFinancial Instrument Note Accounting Policies and Methods Nature of Underlying Instrument

Financial AssetsCash assets 2(m) Cash at bank is recorded at its nominal

amount. Interest revenue is recorded on anaccrual basis although some funds heldwithin the total cash balance are non-interest bearing.

Interest is calculated based on the averagedaily balances of the interest bearing funds.The interest bearing funds of the LibrariesBoard are the Special Deposit Accountentitled ‘Arts South Australia OperatingAccount’ and the Deposit Account entitled‘Libraries Board of South Australia’. Theinterest rate is the Treasurer’s Approved Rateof Interest on Deposit Accounts which iscurrently 4.17 percent (as at 30 June 2002).

Receivables Receivables are recorded at amounts due tothe Libraries Board. They are recordedwhen services have been completed.

Receivables are due within 30 days.

Investments 7,2(k) Investments are brought to account at cost.Interest and investment income is creditedto revenue as it accrues.

Portfolio of unit trusts, term deposits anddeposits at call. Interest and investmentincome is received quarterly.

Financial LiabilitiesPayables 11 Payables are recorded at the agreed

amounts at which the liabilities are to besettled. They are recorded when therelevant invoices are received.

Terms of payment are 30 days unlessotherwise agreed in the terms and conditionsof individual contracts.

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62 Libraries Board of South Australia

(b) Interest Rate Risk2002 2001

Financial InstrumentInterest

RatePercent

InterestBearingFloatingInterest

$’000

Non-InterestBearing

$’000 Total

InterestRate

Percent

InterestBearingFloatingInterest

$’000

Non-InterestBearing

$’000 TotalFinancial Assets: Cash assets 4.17 2,969 8 2,977 5.06 2,273 8 2,281 Receivables - 24 24 - - 18 18 Investments: Unit trusts (3.57) 7,033 - 7,033 7.66 7,957 - 7,957

10,002 32 10,034 10,230 26 10,256

Financial Liabilities: Payables - - 489 489 - - 943 943

- 489 489 - 943 943

(c) Net Fair Values of Financial Assets and Liabilities2002 2001

Financial InstrumentNote

TotalCarryingAmount

$’000

Net Fair Value$’000

TotalCarryingAmount

$’000

Net FairValue$’000

Cash assets 2(m) 2,977 2,977 2,281 2,281Receivables 24 24 18 18Investments 7,2(k) 7,033 6,977 7,957 8,558

10,034 9,978 10,256 10,857

Payables 11 489 489 943 943

The net fair value is determined as the carrying value of all assets and liabilities except for investments where market value has beenused.

(d) Credit Risk ExposureThe Libraries Board’s maximum exposure to credit risk at the reporting date in relation to financial assets is the carrying amount ofthose assets as indicated in the Statement of Financial Position. The Libraries Board has no significant exposures to anyconcentrations of credit risk.

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Annual Report 2001–02 63

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64 Libraries Board of South Australia