Annual Plan Progress Report Formcollegeofthedesert.edu/fs/CPC/Documents/Progress Reports... · Web...

ANNUAL PLAN PROGRESS REPORT FORM

Strategic Planning

Annual Plan Progress Report

2009-2010

Goal: 1 Update the Technology Master Plan Primary Person & Others Involved: The Dean of IS and Academic Senate Chair are the Co-Chairs. The task force consists ofrepresentatives from all constituencies such as Classified, Deans, Adjuncts, etc.

Objective: 1.1 Get input from all constituents Assigned Groups: Technology Plan Task Force

Action Plan: 1.1 Take surveys and evaluate results Assessment Process: Completion of the project and having it presented at the various committees such as the College Planning Committee, President’s Cabinet, etc.

Estimated Cost: One Time: Time and effort of task force members. GKK Works, the company who is doing our Education Master Plan is compiling this information for free.

Funding Source: Add Code Wait List

Ongoing: Will be reviewed and updated as needed.

Time Line: March 2010

May 2010

The task force has met several times (approximately once every two weeks since the beginning of Fall semester). We have developed the survey instrument and completed the survey with the classified staff. The portal has been set up with the various sub categories of subjects that was researched for the tech plan. Sub groups have been formed for addressing each category.

SEE REVERSE SIDE FOR INSTRUCTIONS


Strategic Planning


2009-2010

Goal: 1 Update the Technology Master Plan Primary Person & Others Involved: The Dean of IS and Academic Senate President. The task force consists of representatives from all constituencies such as Classified, Deans, Adjuncts, etc.

Objective: 1.2 Integrate Tech Plan with Bond and Facilities Projects

Assigned Groups: Tech Plan Task Force

Action Plan: 1.2 Collaborate with Key Personnel in Bond and Facilities and Align their Project Goals with Tech Plan

Assessment Process: Tech Plan completion

Estimated Cost: One Time None Funding Source: None

Ongoing None Time Line: March 2010

May 2010



Strategic Planning


2009-2010

Goal: 1. Update the Technology Master Plan Primary Person & Others Involved: The Dean of IS and Academic Senate Chair are the Co-Chairs. The task force consists of representatives from all constituencies such as Classified, Deans, adjuncts, etc.

Objective: 1.3 Define Standards and Total Cost of Operations (TCO)

Assigned Groups: Technology Plan Task Force

Action Plan: 1.3 Compare COD’s TCO with Chancellor’s Office TCO

Assessment Process: Completion of the project and having it presented at the various committees such as the College Planning Committee, President’s Cabinet, etc.

Estimated Cost: One Time: Time and effort of task force members. GKK Works, the company who is doing our Education Master Plan is compiling this information for free.

Funding Source: None

Ongoing: Will be reviewed and updated as needed.

Time Line: March 2010

May 2010



Strategic Planning


2009-2010

Goal: 2. Empower Users and Research Office Primary Person & Others Involved:

Technology Task Force

Objective:

2.1 Provide Custom and Standard Training

Assigned Groups:

Information Systems & Ed Tech

Action Plan:

2.1 Schedule regular training at TLC, Flex and Tech Institutes; Offer Custom Training as Needed.

Assessment Process: See attached survey sheets.

Estimated Cost: One Time TTIP Funding Source: Training Materials from TTIP

Ongoing TTIP Time Line: On Going

May 2010

Started planning process of Fall Tech Institute.

Informer Training - More users/departments have attended the training and are now using the automated report generation system of Informer. Among them are the following: (CDC – Child Development Center, Library, ESLN, Nursing Department)

From 1625 Reports, Informer now has 1960 reports. And from around 125 scheduled reports, now, there are 193 scheduled reports that are generated and delivered/posted to each designated recipients.

ParScore Training - More faculties are trained and helped on how to use the Test Scoring System. Most of them receive help and new/refresher training around the mid and finals week.

CITrack – Training on how to create reports for Positive Attendance were given to properly monitor and track the student’s progress as they accumulate their required hours.

Datatel System – As new or modified programs are installed through patches, custom training to specific departments and

users were given to fully utilize the new or revised application or module functionality.

Training Topics

Datatel

Informer Training: Learn how to generate and schedule Datatel reports. Users will learn to develop their own custom reports, and run standard reports.

Datatel Colleague Navigation: Learn how to navigate our Student System called Datatel Colleague to view, create, and update records.

Datatel Reports: Learn how to generate Datatel Reports for Transcript Print, Enrollment Statistics, Section Availability, Section Roster and many more.

Classroom Support

Audio Response: A series of classes from beginner to advanced training in the use of the TurningPoint software. You will gain a basic under-standing of the TurningPoint software and its hardware components, and then move into more advanced techniques.PowerPoint: Getting Started and Advanced sessions are provided. Faculty will learn the basics of creating a PowerPoint presentation, adding advanced functionality, and how to set up and deliver an electronic presentation.

Instructional Media: Get hands on training during this session. Upon request, faculty may schedule training in the classroom where they will be teaching. Faculty will learn how to operate all of the installed classroom media.

Blackboard: Getting Started Move into your new Blackboard Course Shell and realize the benefits of having a web enhanced classroom. Using Blackboard, faculty can post assignments, lecture notes, manage grades, and much more.

Blackboard: Communications Learn the various ways faculty may communicate with students using, announcements, discussion boards, chat, and notifications.

Blackboard: Customizing your Course Shell Using Blackboard’s Course Options, you may change the entire look and feel of your Course Shell. In addition, you may add additional content areas and organize course menus.

Blackboard: Course Archive Current Blackboard procedures remove previous semester courses from the Blackboard system. Faculty are instructed how to archive their courses and save all information outside the Blackboard system.

Blackboard: Grade Center Using Grade Center allows you to maintain an online grade book. Students will have ability to monitor their grades at any time. At the end of semester, faculty can easily view their final grades for easy input into WebAdvisor.

ScanTron: Two ScanTron machines are available for use in the Faculty Resource Center. Using ScanTron along with ParScore software, faculty can store grading information and access from their office computer.

WebAdvisor Overview: This high-level overview will highlight the many options available to faculty and students including Class Roster, Positive Attendance, Grading, Managing your Account, and more.

Office Automation

File Backup: Learn how to backup important files using your Home directory. Various storage devices will also be discussed.

InfoPath Electronic Forms: Get rid of all the paper and NCR forms from the 1980s. Its time to go green. Learn how to easily create electronic forms that may be saved and archived on our Campus Portal.

Campus Intranet: Learn to add department & committee information to our campus Portal. Link calendars and address books into Out-look. Create schedules

Email Management: This session covers the steps needed to create archive folders and the various rules available to help manage email.

Excel: Tips & Tricks: Learn how to navigate Excel spreadsheets with ease using little known tips and tricks. Topics include: Freeze Panes, Side By Side Compare, Sum, Auto Completion, Auto Filter and Conditional Formatting.

File Management: Learn how to manage and backup files. Saving, searching and deleting files will also be covered.

Intro to Office 2007 Be the first to try Office 2007 and Windows Vista. This introduction will show you changes and new features.

Load Sheets For Division Secretaries: Generate load sheets using custom application. Designed for division secretaries.

Outlook: Managing eMail: Learn how to organize and archive your old email messages. Remove excess email from our exchange server.

Office Support

Helpdesk: Learn how to fill out work orders online and the specifics of expressing your problems.

Remote Assistance: Have a member of the IS staff login remotely to you office computer for immediate assistance.

Open Lab: One-on-One Help with Your Computing Related Questions - Stop by the TLC during this Open Lab session to have your computer questions answered. Also, update your Portal content, COD Internet con-tent or your Instructional Website. Assistance will be provided on a first come first served basis. Registration is not required.

Evening Open Lab: Same as Open Lab. These labs are offered in the evening to accommodate those faculty and staff that are not on campus during the day.



Strategic Planning


2009-2010



Objective: 2.2 Assist Users in Compiling Custom Reports Assigned Groups:


Action Plan: 2.2 Analyze User Needs and Assist Them to Create Custom Reports

Assessment Process: Users are empowered to create their own reports or custom modify the existing reports. User needs are sufficiently met.

Estimated Cost: One Time Funding Source: General Fund

Ongoing Maintenance of the Informer tool and Datatel database

Time Line: On going

May 2010

Enabled the Open Class list and displaying on homepage to assist students with finding an open class.

Informer Reports – Continued to assist both existing and new users (CDC – Child Development Center, Library, ESLN, Nursing Department, A&R & Business Office for the Student Payment Plan, Waitlist & Add Code)

From 1625 Reports, Informer now has 1960 reports. And from around 125 scheduled reports, now, there are 193 scheduled reports that are generated and delivered/posted to each designated recipients.

Created and scheduled more report generation process for automatic update and upload processes – e.g. EZ Proxy Server for the Library Login System, CA3B for EMS upload file generation, Website info for

departments.



Strategic Planning


2009-2010



Objective: 2.3 Provide Appropriate Tools to connect to 3rd Party Software

Assigned Groups:


Action Plan: 2.3 Upgrade Software Tools such as Informer; Assist users to Connect Them to Software Such as CI Track, SARS, etc.

Assessment Process: Users can seamlessly interface with third party software that COD supports.

Estimated Cost: One Time: Upgrade Cost & Maintenance cost of software

Funding Source: BSI, General Fund

Ongoing : Maintenance Cost of Software

Time Line: On Going

May, 2010

Replicated the SPSS Query Scripts to a backup Computer.

Converting SPSS Scripts into Informer 4.1 scripts to be able to schedule & automate report generation process.

Update the Unidata ODBC connection to 7.1x for direct connection to Datatel Colleague Server



Strategic Planning


2009-2010



Objective:

2.4 Assist Research Office with Datatel Elements and Standard Reports for their Research Needs

Assigned Groups:


Action Plan:

2.4 Provide Research Office with Datatel Standard Reports

Provide Research Office with Training on Query Tools and data Elements

Assessment Process:

Continue to work with Research office to make sure their needs are met and that the users’ needs are met.


Ongoing None Time Line: Ongoing

May, 2010

Compiled all the available Data Dictionary (Chancellor’s Office Data Element Dictionary (DED), Using CA State Reporting from Datatel, and the archived Datatel Implementation DED)

InfoPASS – subscribed to InfoPASS for HS related information and historical trends.



Strategic Planning


2009-2010

Goal: 3 Continue Usability Assessment for Website Effectiveness

Primary Person & Others Involved: IS and Ed Tech working in collaboration with the Web Task Force Committee.

Objective:3.1 Train and Assist Users on their Content Update

Assigned Groups:


Action Plan:3.1 Offer Training Classes at Flex, TLC and at Tech Institutes; Offer Custom Classes

Assessment Process: Be compliant to usability assessment.



May, 2010

Providing Summer open lab sessions to ensure website is current for Fall Semester.

Meeting with each Web content and reviewing content and structure.

Moved PSA website (CODPSA.COM) into the COD website.

Looking into upgrading website Content Management System (SharePoint) to 2010 version.

Started by monthly training sessions for admin assistants to find ways of being more efficient. Currently working on a centralized meeting room schedule and a unified events calendar for COD website.



Strategic Planning


2009-2010

Goal: 3 Continue Usability Assessment for Website Effectiveness

Primary Person & Others Involved: IS and Ed Tech working with the Web Task Force Committee.

Objective:3.2 Add Social Networking Capabilities to Promote COD

Assigned Groups:


Action Plan:3.2 Add Social Networking Sites such as Flicker, You Tube, Twitter, etc. to Promote COD

Assessment Process: Keeping up with technology



May, 2010

Redesign of Research website is in development. Enhanced Search feature to include “Best Bets” based on user

search data. Designed a “myCOD” web app for mobile phones. Students

now have direct access to the myCOD features on the mobile device. In addition, a contact list was added the mobile web app.



Strategic Planning


2009-2010

Goal: 4 Promote New technology Primary Person & Others Involved: IS and Ed Tech

Objective: 4.1 Implement Live Office Communicator Assigned Groups: Information Systems & Ed Tech

Action Plan: 4.1 Provide Office Live Communicator that Helps Users to Collaborate on Documents, Instant message and Outlook Voice Access

Assessment Process: Implement and Test for accuracy.

Estimated Cost: One Time: FCCC Subscription

Funding Source: Part of Foundation for Community College (FCCC) subscription.

Ongoing: FCCC Subscription

Time Line: June2010

May 2010Deployed Office Communicator to leadership group. Developing training materials.

Research requirements for deploying Microsoft Live OfficeCompleted

Upgrade VOIP system from Call Manager 4.1 to Call Manager 6.0 (required purchasing new server, upgrading 2 subscriber servers, 2 CER 911 servers and Berbee paging server)Completed

Deploy Office 2007 to all workstations - Completed Purchase 4 new servers (64 Bit running Windows 2008) -

Completed Build new domain Controller running Windows 2008. Run

forest and domain prep applications. - Completed Upgrade Schema on Domain controllers to support both

Exchange 2007 and Communications Server 2007 - Completed

Install and configure two Exchange 2007 Server applications Install and configure one virtual machine running Microsoft

Hyper V virtual server - Completed Configure one virtual front end Exchange Virtual Email server

application for remote user access - Completed Configure one backup virtual front end Exchange Virtual Email

server application for remote user access - Completed Purchase and install Thawte Certificate to virtual server for SSL

256 bit encryption for remote email connections - Completed Build SIP trunks for VOIP phone system to Exchange 2007

Servers - Completed Install Message Waiting Indicator light system - Completed Configure Exchange Unified Messaging component on Exchange

2007 servers (Voice Mail) - Completed Build dial plans, auto attendants and smtp connectors for email

and integration with VOIP system - Completed Reconfigure VOIP system to forward voicemail related calls to

the Exchange Unity system - Completed Move user accounts from older Exchange 2003 Servers to

Exchange 2007 - Completed Build Communication 2007 server - Completed Create Group Policy to distribute Communicator 2007 to

desktops - Completed Add users to the Communicator Group - Completed Notify users they can now use Communicator 2007 - Completed Rebuild old Exchange 2003 server as the new Mediation Server

for integration of Communications Server to the VOIP phone system – In Progress

Build additional SIP trunks for communications between Communication and VOIP servers - Completed

Configure final dial plans etc. to complete integration - In Progress

Configure virtual front end Communications for remote messaging, video conferencing and collaboration services. - In Progress

Once Communicator is fully deployed to all workstations and is completely functional. Full integration with phone system is tested and completed.



Strategic Planning


2009-2010

Goal: 4 Promote New technology Primary Person & Others Involved: Information Systems & Ed Tech

Objective: 4.2 Increase Awareness of Emergency Broadcast System

Assigned Groups: Information Systems & Ed Tech

Action Plan: 4.2 Encourage Enrollment Of the Emergency Alert System

Assessment Process: Increase in the enrollment of Alert U. Increase in the awareness of the various ways the College broadcasts Emergency Alerts.


Ongoing None Time Line: On going

May, 2010

With the addition of the mobile “myCOD” webapp, students have access to sign up for Alert U using their mobile device.



Strategic Planning


2009-2010


Objective: 4.3 Add Additional Protection to Network by Installing New Firewall and New Redundant Off-Site DR


Action Plan: 4.3 Periodically Test the Emergency Broadcast

Systems - Completed Protect Network by Installing New Cisco ISA

Firewall Blades for latest Encryption and Better Throughput - Completed

Implement the 6509 Supervisor Engines to improve better Performance and better Manageability - Completed

Coordinate and install the New Backup Disaster Recovery Hardware and Software for Backup - Completed

Assessment Process: : Information Systems & Ed Tech

Estimated Cost: One Time: Approx. $40,000

Funding Source: Bond and BSI Funds

Ongoing: Approx. $5,000

Time Line: December 2010 and ongoing.

May 2010CISCO ASA 5540

Research requirements for upgrading to Cisco ASA 5540 firewalls - Completed

Write configuration for new ASA’s using PIX firewall configuration files - Completed

Install two Cisco ASA 5540 Firewall appliances in server rack - Completed

Install two Cisco 3560 switches for connecting ASA’s to

network backbone including all cabling for firewall VLAN’s - Completed

Reconfigure Cisco 6513 core router to re-route network traffic to new ASA’s - Completed

Configure new VPN access - CompletedCISCO 6509 Supervisor Engines

Research requirements for upgrading 6509 supervisor engines to new SUP 720 engines - Completed

Write configuration for new Sup Engines using older CATOS sup engine configuration files - Completed

Remove older CATOS supervisor engine blades and replace with newer SUP 720 blades - Completed

Remove old switch fabric modules - CompletedNew Backup Disaster Recovery Hardware utilizing NAS (Network Access Storage)

Research Network Storage systems with remote redundant synchronization - Completed

Purchase Iron Mountain/Data Domain Network Storage system - Completed with compression feature and remote synchronization capability

Install main NAS unit in the College Server room - Completed Install secondary NAS unit in the Indio EVC server room -

Completed Configure synchronization between both systems and test -

Completed Install second network card in main system for direct backup

from HP Open view backup system - Completed Reconfigure HP Open view for backups to main NAS Reconfigure VERITAS backup for backups to main NAS –

Completed Installed 10 megabit fiber point to point Ethernet connection

for increased throughout. The circuit was purchased from Time Warner and configuration performed by Information Systems. - Completed

Emergency Broadcast Systems periodic test Schedule periodic test of Emergency Broadcast System that

will least impact students - Completed Run tests and repair any problems that may appear -

Completed ASA project is complete and successful - Completed Supervisor engines upgrades are complete and successful -

Completed New Backup Storage system is complete and successful –

Completed Schedule of Emergency Broadcast System is complete. -

Completed

The installation of the Cisco ASA firewalls is completed.

Maintenance and programming changes continue as needed. The upgrade of the Cisco 6509 server switch supervisor engine is complete. We’re seeing better performance and less time required for maintenance. The data domain NAS appliances are installed and operational. Replication to the Indio EVC site performs as expected.



Strategic Planning


2009-2010


Objective: 4.4 Assist with New Technology in New Buildings


Action Plan: 4.4 Work with Bond Technology Consultant on

Developing and Implementing Standards for new Building – In Progress

Assist Bond Staff with Technology Needs on Alumni, Business, Dining Hall, Student services, Classroom, Old Nursing Buildings - In Progress

Assessment Process: : Successful collaboration between IS and Bond staff and implementation of technology.

Estimated Cost: One Time Not sure Funding Source: Bond Funds

Ongoing Not sure Time Line: Ongoing

May 2010

Working with Bond to acquire Remote Classroom Manager providing us access to maintain and monitor equipment remotely.

Bond technology consultants company named Sextant was hired to look at existing and plan for future technologies coming with new campus construction

Worked with Sextant on designing network components and media components for building and smart classroom technologies. Campus wide as well as the new Nursing, PSA, Business Division remodel, power plan, Alumni and Student Services buildings. - In Progress

Worked with ATT in implementation of the MTC network and phone infrastructure - Completed

Coordinated purchasing of all network and phone equipment for all campus construction - Completed

Configuration of all purchased network and phone equipment - Completed

Upcoming projects are the Dining Hall and Nursing remodel Network and phone equipment have been installed by

Information Systems at Nursing, PSA, MTC (with ATT), the

power plant and Alumni buildings. - Completed Wireless access points were installed by Bond contractors and

programmed by I.S. - Completed Upcoming work is configuration of Business Building network

equipment and the purchase of Student Services and Dining Hall equipment – Completed

Configured five Cisco 4506 network switches for the student services building. – Completed

Configured one Nexus 7000 core router at the student services building. – Completed

Reconnected phones, computers, monitors, printers, copiers, fax machines and other equipment during the moves into both the dining hall and student center. – Completed

Programmed and installed the new phones in the dining hall and student services. – Completed

Configured a total of 30 access points for both the dining hall and student services. – Completed

Connecting all security cameras at student services to network switches. – Completed

Configure network switches for the Locknetics controllers at both dining hall and student services. – Completed

Built a virtual server for the Samsung magic info digital display program. Program called and digital displays in student services. – Completed

Configured network services for dining hall point of sale system. - Completed

All buildings have working phones and network connectivityMoves to the dining hall and student services are completed. We continue to work with sextant on three current projects. The nursing building which is to open in fall, the infrastructure project involving network connectivity to all buildings on campus and a redundant networking scenario and the classroom building network operations center.


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