And the Winners Are...Case Studies of Social Media Success Stories

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AND THE WINNERS ARE... Case Studies of Social Media Success Susan T. Evans, mStoner CASE Social Media and Community Conference 2013

description

So, it's finally mainstream, right? Within education, what are the social media success stories? Who's doing social in an interesting, unusual and surprising way? We'll run through a set of success stories discovered through an open submission period. Use the best elements of these #crowdsourced cases to kick your own social strategy up a notch. This presentation was part of the 2013 CASE Social Media and Community Conference.

Transcript of And the Winners Are...Case Studies of Social Media Success Stories

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AND THE WINNERS ARE...Case Studies of Social Media Success

Susan T. Evans, mStonerCASE Social Media and Community Conference 2013

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THE CALL FOR ENTRIES...the countdown to #casesmc

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THE CATEGORIES

Funniest (I laughed out loud at the very funny way we used social.)

Fundraising (I got of bang for the buck (we raised a lot of money) on social.)

Crisis (Social helped us survive a crisis—well.)

Lessons Learned (How I screwed up on social.)

Alumni Engagement (My use of social media was for alumni only.)

It’s Academic (I used social for an academics- or research-related purpose.)

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MEET THE DECIDER

BTW, I mostly decided to get rid of

the categories.

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Humble? Shy?

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THERE WERE NO ENTRIES FOR...

It’s Academic

Fundraising

Lessons Learned

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The plan for more entries...

Fundraising | Lessons Learned | It’s Academic

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You must be present to win.

How the decider decided:

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The more concrete, the better.

How the decider decided:

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AND THE WINNERS ARE...

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ALUMNI ENGAGEMENT

Colby College

The winner for this category is...

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“Our weekly ‘talking about this’ for the page (usually

around 300-400) peaked at 3,094. Our weekly ‘total reach’ for the page (usually around 10-15K) peaked at 152,703.”

“At one point, Twitter shut down our account because we were looking like spammers.”

#Colby200Robert Clockedile

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FUNNIEST

University of Maryland University College

The winner for this category is...

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“University of Maryland University College is non-traditional in every sense of the word (international campus locations, online classes, courses conducted

on military bases). Because our university and student body is non-traditional (working adults, active duty

military students taking courses in war zones, etc), we have a difficult time engaging our alumni.”

“Many universities were doing the Harlem Shake, but we did not have present student body to film such a video. So, our Director of Alumni Programs had the

office of Advancement do the video.”

— Sarah Conboy

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THIS COULD HAPPEN TO YOU

Fairleigh Dickinson University

The winner for this category is...

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@FDUWhatsNew (2,513 followers)

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@fduproblems (1,198 followers)

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“There are still plenty of #fduproblems tweets, but the substance of the tweets is far

less damaging to the University than they were before.”

“College students wouldn't be college students if they didn't complain about term papers and exams and that is what makes up the majority of

#fduproblems tweets now...”Dan Landau

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YOU GOT SOME?

Fundraising | Lessons Learned | It’s Academic

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IT’S ACADEMIC

Anyone?

LESSONS LEARNED

FUNDRAISING

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THANK YOU!

Susan T. EvansSenior Strategist

mStoner@susantevans