An Information System For Tum Tums presentation-3
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FINAL PRESENTATIONBY:PALLAV DHOBLEY 09005012ADITYA GUPTA 09005017ASHISH YADAV 09005018
AN INFORMATION SYSTEM FOR
TUM-TUMS
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OUTLINE OF PRESENTATION User studies Design Ideation Prototype Usability evaluation Refinements
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USER STUDIES
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PERSONAS From the user-studies conducted, we
have drawn the 5 main personas. Majority of the users belong to either one of these categories : IIT Student IIT Staff (Mainly Hill-Side)Elderly PersonSchool KidNewcomer to the campus
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IIT STUDENT
Needs a tum-tum mainly just before 8.30am, 9.30am and 2pm
i) From H13 to H5, tum-tum has space
ii) Doesn’t halt near H4 to H1 if full
Can easily use SMS/Internet i.e. “Tech-literate”
Needs to knowi) Routeii) ETAiii) Is the tum-
tum full ?
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IIT STAFF
Needs tum-tum to reach office around 9.30am
Can afford waiting 5-10 mins for tum-tum
Can use SMS/Internet i.e. “Tech-literate”
Needs to knowi) Routeii) ETAiii) Is the tum-
tum full ?
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ELDERLY PERSON
No fixed time;generally evening
Can wait for tum-tum
Generally, is“tech-illiterate”
Needs a simple way to knowi) Tum-tum routeii) Arrival time
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SCHOOL KIDFixed time in morning (between 7-9am)
Strict timings, can’t wait much
Can’t use SMS/Internet
Needs a simple way to knowi) Tum-tum routeii) Arrival time
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NEWCOMER
Can come anytime during the day
Can easily wait for tum-tum
May or may-not be tech-literate
Needs an intuitive way to figure outi) Campus
mapii) Existence of
systemiii) Stops &
Routesiv) Timingsv) Tickets
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DESIGN IDEATION
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VIEWS OF USERS Student:
Generally uses SMS or web on his/her phone
Thinks that an SMS or Web app is a good idea
Residents:Do not use SMS or web on there phone
frequentlyPrefers an IVRS over SMS based system
Elder persons Do not use SMS or web at allPrefers display boards on bus stops
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VIEWS OF USERS (2) School Kids:
Dose not have a mobile phoneThinks information should be displayed on
the bus stops with occupancy level Visitors:
Thinks that the information needs to be displayed at the entrance
A map of routes with all details will be appreciated
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BASIC IDEA Goal: User should be able to use the
information for Easily accessing the running information of
tumtumsMaking an informed decision for ‘wait or
not to wait’Minimizing the total traveling time
No single user-end solution can cater to the need of all the users
A hybrid information system is required
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PROTOTYPE
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OUTLINE OF THE IDEA The tum tums are tracked using
timetable The information is stored on a
centralised server The information is displayed to users by
different means SMS/web application IVRS systemsElectronic display boards
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DIAGRAM
Central Server
SMS / Web App
IVRS System
Electronic Boards
Tracking of tumtums
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TRACKING OF TUMTUMS Tum-tum timetable can be created
Start time, Expected end timeStart location, End location
Estimation of time taken from one stop to anotherDuring peak hoursDuring normal hoursNight hours
This information can be used to predict the approximate position of the tum-tums
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CENTRAL SERVER
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CENTRAL SERVER (2) Keeps track of all the buses.
Tum-tum running timetable Maintains information of the following:
Bus routesBus stopsEstimated transit time between stops.Start time of bus when it leaves its
stationary place.
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SMS / WEB BASED APP
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SMS / WEB BASED APP (2) A user can send an SMS in either of
these formatsbetween <stop1> <stop2>crossing <stop>
An additional parameter <time> can also be allowed to find tum-tums at a specified time
The server responds with info about the next 2 tum-tums corresponding to the query
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SMS / WEB BASED APP (3) Web Interface
Provide a web based portal to access information about the tum-tums
Real Time tracking on a Map can also be implemented Rail Radar
Mobile ApplicationDevelop an app which can support the web
based functions
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IVRS SYSTEM
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IVRS SYSTEM (2) Every bus stop assigned a number A user can call the IVRS
Choose their languageEnter the start bus stop numberEnter the end bus stop numberGets the timings and routes of next two
tumtums Or a user can
Choose their languageEnter the start bus stop numberGets the timings and routes of next two
tumtums from that bus stop
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ELECTRONIC DISPLAY BOARDS
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ELECTRONIC DISPLAY BOARDS (2) Electronic display boards can be
installed at every bus stop Important bus stops with junctions get
bigger boardsMG, YP, LSH13, H5, Convo, H15-16
Other bus stops requires only small size display boardsSingle line boards
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ELECTRONIC DISPLAY BOARDS (3) One other display board at LCH building
To display timings of tumtums from nearby stops
Students can choose their routes from classes
The information is displayed in same manner as in Mumbai local stations<Destination> <Via> <Time> <Occupancy
level>
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MAP OF ROUTES Map showing all the tumtum routes
should be displayed at Main Gate and YP gateHelps the new comers to figure the system
outAny change in routes will also be visible to
daily users Details of the SMS/ IVRS system should
be displayed Mapping of routes should be done
1A :- MG to H13 via H8 2A :- MG to H13 via H1
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USABILITY EVALUATION
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USER PROBLEMS Existing system poses these problems
to the users No readily available information about tum-
tum timingsTum-tum routes not knownDon’t know if the arriving tum-tum is full or
notTime-wastage if the person waits without
info.
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HEURISTIC EVALUATION How our system tackles these issues :
Make tum-tum timing information easily accessible via Display boards SMS Internet
Maps at important places : Main gate, YP gate, Lakeside gate
Display crowd level along with tum-tum timing
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HEURISTIC EVALUATION(2) Goals for the design
Easy access to tum-tum timing informationMinimize time-wastage
Our design provides this information User can decide to wait for a tum-tum or
not Ultimately, reduces time wasted due to
waiting
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USER TESTING Design cannot be tested without an
actual implementation We conducted user reviews about the
designPositive feedbackStudents eager to use SMS/Mobile appsNon tech-savvy people found the idea of
SMS/apps confusingMumbai-local type display board liked by
everyone
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REFINEMENTS
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OCCUPANCY LEVEL Three buttons near the driver
Green: EmptyYellow: Moderately fullRed: Overloaded
Information transmitted to local server Shown along with running information One other way!
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COLLABORATIVE EFFORT Trust the users! If they are getting useful information
they might be willing to provide useful information
A guy in a tumtum can use his phone to update the occupancy level of a bus on a portal
No single person is responsible Can be unreliable but worth a try!
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DISPLAY IN TUMTUMS LED displays
should be used in place of current boards
Display should be onFrontBack Side (near the door)
Improves night visibility also
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REAL TIME TRACKING OF TUM TUMS
GPS tracking NFC tracking
A GPS tracking device can be placed in every tum-tum.
GPS determines the current location of a tum-tum using GPS satellites
The recorded location is transmitted to a central server
A RFID tag to be placed in every tum-tum with a specific identifier.
RFID scanners to be placed at every bus stop
Any bus crossing the stop is detected at the stop and is recognised using the identifier
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OTHERS There should be a updated route map in
every tumtum Update the route maps on current bus
stopsCurrent information is not visibleAnd also out-dated
Dynamic timetable of tum tumsAs per requirementsTrack number of people waiting at a stop
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THANK YOU