All Member Call27 March 2018

14.00 British Summer Time

Thank you for joining us

The call will start in a few moments

WelcomeAndrea Cicero

HeliOffshore now has 111 membersWe are pleased to welcome:

• Aeroservicios Especializados

• Arrow Aviation

• Baines Simmons

• Chevron

• HAI

• Patrick Pinna Consulting

• Standard Aero

• Tus Nua

3

Driving Safety Performance

4

Introduction from HeliOffshore CEOGretchen Haskins

TODAY’S AGENDA—14.00

• Implementation = Results

• Workstream Updates

• Safety Intelligence

• System Reliability and Resilience

• HeliOffshore 2018 Conference Overview

Our collaboration is producing great safety products…..

Focus on implementation

• Priorities generally agreed and included in strategy

• How to get the results we know will make a difference?

• Executable implementation plans

• Ability to track progress and unlock issues

• Transparent decision making

• Measures of results/progress

8

Governance/Stage Gate Reviews *

+

*Courtesy of Airbus

Sikorsky S92 FCOMProject Summary

1) Background and Scoping 3) Work Breakdown Structure and Macro-Schedule

Matthew Collins <mxcollins@repsol.com>Matthew Collins <mxcollins@repsol.com>2) Targets and Expected Benefits

5) Decision-ready requests for G2

Project Launch decision:Go as is

Go, but modify and review by xx

No go

Scope IN OUT

• HeliOffshore Members• S92 for Offshore Oil & Gas• S92 for SAR• Development and publication by

OEM• Review and implementation by

Operators• Advocacy and Promotion by

HeliOffshore

• Non-offshore operations

Project Team Organization

J. J. Gerber – Project Leader Cougar

Tim Rolfe Bristow

S-92 Operator members Operators

Rod Duplin Sikorsky

Steering Committee Organization

HO Safety Steering group HeliOffshore

HO Safety Strategy Panel OEM & Operators

HeliOffshore Board HeliOffshore

4) Risk Assessment

Project Aim

For HeliOffshore Members to collaborate with Sikorsky to develop an

appropriate FCOM for the S92 type and for Members to implement use of

the FCOM in their operations. To accomplish this within 5 years of the

project starting.

• Reduction of Automation related incidents

• Reduction in CFIT

• Reduction in Flight Path / Approach path deviations

• Improved common data amongst operators (operating aircraft in

the same way across companies)

• More useable global event data

Next Steps:• Operators commitment to review by G7 Q2 2018• Operators to plan for deployment to frontline Q2 2019• OEM update and review feedback through HO Space

Risk Mitigation Owner

Insufficient implementationStage Gate process, Senior level commitment, Effective

commsHO, OEM, Operators

Insufficient adoption by frontline Senior level commitment, effective coms, targeted

behavioral change HO WG, Operators

Failure to achieve safety benefit Responsiveness to feedback, effective comms, targeted

behavioral change OEM,HO Operator

Type and Amount of Resource Budget until G5 Budget Owner name& validation

Budget G2 to G5

Project Leader

WP1

Develop

FCOM

WP2

Promotion

of FCOM

WP3

Review

FCOM

WP4

Deploy

FCOM

WP 2014 2015 2016 2017 2018 2019

S92FCOM

WP1

WP2

WP3

WP4

WP5

G2 G5 G9

Promotion of FCOM

Develop FCOM

Review of FCOM

FCOM

Date: Feb 2018

G7

Rod DuplinTim Rolfe

PROJECT TEAMJ. J. Gerber

WP5

Implement

FCOM

Implement FCOM

Deploy

FCOM

Focusing our efforts

Francois Lassale,

Operations Director, HeliOffshore

Sikorsky S92 FCOMProject Summary

1) Background and Scoping 3) Work Breakdown Structure and Macro-Schedule

Matthew Collins <mxcollins@repsol.com>Matthew Collins <mxcollins@repsol.com>2) Targets and Expected Benefits

5) Decision-ready requests for G2

Project Launch decision:Go as is

Go, but modify and review by xx

No go

Scope IN OUT

• HeliOffshore Members• S92 for Offshore Oil & Gas• S92 for SAR• Development and publication by

OEM• Review and implementation by

Operators• Advocacy and Promotion by

HeliOffshore

• Non-offshore operations

Project Team Organization

J. J. Gerber – Project Leader Cougar

Tim Rolfe Bristow

S-92 Operator members Operators

Rod Duplin Sikorsky

Steering Committee Organization

HO Safety Steering group HeliOffshore

HO Safety Strategy Panel OEM & Operators

HeliOffshore Board HeliOffshore

4) Risk Assessment

Project Aim

For HeliOffshore Members to collaborate with Sikorsky to develop an

appropriate FCOM for the S92 type and for Members to implement use of

the FCOM in their operations. To accomplish this within 5 years of the

project starting.

• Reduction of Automation related incidents

• Reduction in CFIT

• Reduction in Flight Path / Approach path deviations

• Improved common data amongst operators (operating aircraft in

the same way across companies)

• More useable global event data

Next Steps:• Operators commitment to review by G7 Q2 2018• Operators to plan for deployment to frontline Q2 2019• OEM update and review feedback through HO Space

Risk Mitigation Owner

Insufficient implementationStage Gate process, Senior level commitment, Effective

commsHO, OEM, Operators

Insufficient adoption by frontline Senior level commitment, effective coms, targeted

behavioral change HO WG, Operators

Failure to achieve safety benefit Responsiveness to feedback, effective comms, targeted

behavioral change OEM,HO Operator

Type and Amount of Resource Budget until G5 Budget Owner name& validation

Budget G2 to G5

Project Leader

WP1

Develop

FCOM

WP2

Promotion

of FCOM

WP3

Review

FCOM

WP4

Deploy

FCOM

WP 2014 2015 2016 2017 2018 2019

S92FCOM

WP1

WP2

WP3

WP4

WP5

G2 G5 G9

Promotion of FCOM

Develop FCOM

Review of FCOM

FCOM

Date: Feb 2018

G7

Rod DuplinTim Rolfe

PROJECT TEAMJ. J. Gerber

WP5

Implement

FCOM

Implement FCOM

Deploy

FCOM

Flight Crew Operating Manual

FCOM

Eye Tracking

HTAWS

HUMS Best Practice Guide

HFDM Helicopter Flight Data Monitoring

Heli Decks

Search and Rescue

Survivability Lithium Ion Batteries

Safety EnablersHeliOffshore Safety Intelligence Programme

Matt Greaves,Safety Intelligence, Project Manager

What do we mean by ‘Safety Intelligence’?

Collection and analysis of data for actionable results

to bring safety benefit

What will be the key benefits?

For Operators:

• Benchmarking

• Support safety cases and risk assessments

• Increased size of dataset

For the Industry:

• See true safety picture

• Guide our safety strategy

• Measure the effect of our initiatives

Your data is secure

MOU

Governance

Anonymity

The governance structure is solid

Quick wins

Working Group Quick Win Delivery

System Reliability Data Return to Base Dashboard HAI, February

Flight Data Monitoring Approach phase events Conference, May

Intelligence and Analytics

Rate and normalizing data Conference, May

How to get involved?

Operators

• Sign the MOU

• Contribute data

• Participate in Working Groups

Other Stakeholders

• Propose study areas and metrics

• Offer data

System Reliability & ResilienceTechnical Steering Group UpdateHuman Hazard Analysis

Scott Carmichael, Reliability and Resilience Project Manager

Technical Steering Group

32

• Brings new capability to the industry

• Leading technical experts (operators, OEMS, oil & gas producers and leasing companies)

• Strategic leadership for the System Reliability & Resilience workstream’s High Potential Safety Actions Early Diagnosis of

Potential FailureEffective Use

of HUMSEffective Use

of HUMSOptimise

HUMS DesignMandate

HUMSAlternate Detection

Safety Equipment Operating

Serviceable and Suitable

Enhanced ReliabilityReduce Single

Point of FailureMitigate Single Engine Flights

Enhance Take-off & Landing Performance

Reduce Return to Base

Minimise False Warning

Airworthiness Management

Address "Top 10" priorities

by Type

Effective Maintenance/Tool

Control

Effective Training

Error Tolerant DesignInfoshare

Leading Error Types

TSG - Summary of progress to date

• Chaired by David Balevic, SVP Operations and Engineering CHC Helicopters

• Regular meetings of 36 senior technical experts from across the industry

• Key work areas:

• Reviewing the System Reliability & Resilience high potential safety actions to create a 12 month action plan

• Focusing on implementation of Human Hazard Analysis project

• Identifying appropriate decision making and governance methods.

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What you can contribute to the TSG

1. Review the SR&R High Potential Actions to be taken

• Identify priorities or missing items

2. Consider actions your organisation will take in the year ahead that link to these areas

3. Work with your organisation’s TSG representative to implement actions

34

Human Hazard Analysis

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Which maintenance tasks are safety critical?

How much risk from foreseeablemaintenance errors?

What interventions are needed?

• Procedures, Training, Design, Environment etc.

Link to High Potential Action Areas

Early Diagnosis of Potential Failure

Effective Use of HUMS

Effective Use of HUMS

Optimise HUMS Design

Mandate HUMS

Alternate Detection

Safety Equipment Operating

Serviceable and Suitable

Enhanced Reliability Reduce Single Point of Failure

Mitigate Single Engine Flights

Enhance Take-off & Landing Performance

Reduce Return to Base

Minimise False Warning

Airworthiness Management

Address "Top 10" priorities

by Type

Effective Maintenance/Tool

Control

Effective Training

Error Tolerant DesignInfoshare

Leading Error Types

36

The HeliOffshore Human Hazard Analysis ProcessSafety

critical/single point of

failure parts identified

OEM and Maintainer

Analysis (Workshops)

Action Item List and Priority

TSG supports deployment

of actions

Feedback from front

Line

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What Are the Benefits of Human Hazard Analysis?

Industry

Realistic ‘Total System’ approach to supporting safety critical human performance

OEM

Systematic, documented management of risk from human errors in maintenance

Operator

Improved maintainer performance on safety critical tasks

38

Summary of progress – Human Hazard Analysis

• Trial analysis completed with Airbus Helicopters and HeliOne Norway

• Identified valuable set of potential actions, now being prioritised.

• Article published in March 2018 edition of Royal Aeronautical Society’s Aerospace magazine.

• In-depth presentation to take place at 4th TSG meeting on 29th March.

• Demonstration during the HeliOffshore 2018 Conference & AGM in Italy.

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How you can get involved

1. Consider whether your organisation would like to use this process.

2. Engage with learning when it comes your way

3. Support the process (finance, advocacy, technical resource)

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2018 Conference: Delivering our Priorities5-6 May

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Day 1:Next steps in safety collaboration

• Where next in our growing collaboration?

• Practical actions to achieve this in the year ahead

Day 2:

Implementing our priorities

• Next steps to implement key priority areas

• HeliOffshore AGM

Question and Answer

42

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Or email your question to: info@helioffshore.org

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