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© 2018 Mindarray Systems Pvt. Ltd., All rights reserved. 1

Company Overview

Unified Product Suite for IT Operations and Big Data Analytics


Agenda

1. Company Overview

2.

3.

4.

Product Overview

Key Stats & Differentiators

Benefits

6. Product Roadmap

7.

8.

9.

Licensing

Clientele & Testimonials

Awards

5. Technology Integrations 10. System Requirements


Company Overview


Our Journey So Far

Founded in 2010

Incepted with focus on

developing unified network monitoring tools

Minder 4.0Second successful release of Minder, closed multiple

OEM deals

Motadata 6.0Next generation

version of Minder, unified platform

for IT & Log Analytics

Motadata 7.0 Unified Product

Suite for managing & resolving IT

Operations (Now also includes ITSM)

Minder 3.0First market

release of Minder –unified network monitoring tool

Minder 5.0Third successful

release of Minder, closed first deal

with Fortune 500 company

Motadata 6.5Version upgrade

with massive speed and scale

improvements for analytics,

monitoring and alerting

2010 2014 2016 2018

2013 2015 2017

Number of devices monitored: 250000+ Events processed per day: 10 Billion+


Worldwide Presence


Segments we serve

TelecomGovernmentEnterprise

• Network Performance Monitoring

• Network Traffic Analysis• Log Management• Compliance Reporting• ITIL Compliant Helpdesk

& Asset Management

• EMS• NMS• ITIL Compliant Helpdesk

& Asset Management• Network Inventory

Management• Workflow Automation• Compliance Reporting• SLA Tracking

• FCAPS• Fault Management• Performance

Management• Service Assurance• Configuration

Management


Product Overview


Proactively take actions with complete visibility & automated alerts

Network Performance & QOSPhysical & Virtual Server Infra Applications & Services

Network Management & Monitoring

Capture network flow data to monitor traffic from devices supporting NetFlow v5 / v9, sFlow, jFlow & IPFIX etc.

Network Flow AnalysisNetwork Configuration Management

Network Flow Analytics

Collect and analyze log data from multiple sources regardless of data format

Syslog/Event LogsApp/Database Logs

Log Management

ITIL based Service Automation that enhances support efficiency & minimize

repetitive tasks

Incident/Problem/Change/Asset ManagementWorkflow Automation

ITSM

Product Overview

Infrastructure Intelligence Platform (IIP) Data Analytics Platform (DAP)

Data Analytics Platform (DAP) IT Service Management (ITSM) Platform


360o Visibility of IT Infrastructure - IIP

HPUX

Network Devices Firewall Router Switch Wi-Fi Generic SNMP Device

Database Oracle MYSQL MSSQL IBM DB2 PostgreSQL

Virtualization VMware Microsoft Hyper-V Citrix Xen

URL HTTP HTTPS

Cloud AWS Google App Engine Microsoft Azure

Server Windows Linux Red Hat IBM AIX

E-mail SMTP Symantec Gateway Exchange

Platform Java .NET

Application Server JBOSS WebLogic

Middleware LDAP ActiveMQ

Web Server Microsoft IIS NGINX Apache HTTP Sun Web

Sybase SAP Hana

GlassFish Tomcat

LIGHTTPD

DNS


360o Visibility of IT Infrastructure – DAP & ITSM

Log Management Network Logs Server Logs Application Logs Custom Logs

Flow Management Netflow V5 Netflow V9 sFlow jFlow IPFix

ITSM Hardware Software Cloud ITIL Process Compliant


Correlated Analytics of all IT data at one place


Deployment – On Premise & Distributed


NMS Deployment: DR Redundancy


NOC Dashboard

Automated Remedy Actions Eagles Eye View on IT Infrastructure

Customizable Dashboards Get Automated Alerts


Network Management & Monitoring with Infrastructure Intelligence Platform (IIP)


Problem Statements (Network Management & Monitoring)

Why server performance is going down?

How to find the root cause of

network failure?Do we get real-

time notifications if any device goes

down?

How do we monitor different

sites from one central location?


One Platform for Availability, Performance & Security

Go proactive and take action before the issue becomes a problem with complete visibility and automated alerts

Monitoring Key Highlights (IIP)


Troubleshoot faster and get actionable insights

Root Cause with Context

PowerShell, SNMP, SSH, JDBC, JMX, HTTP/HTTPS etc.

Native Protocol Support

Multi-vendor monitoring and log management

Multi-Vendor Support

Visualize and monitor all the things that matter

All in one DashboardMore productive operations with 3rd party integration

Integrate Existing Tools

Find hidden and undisclosed insights from data

Correlated Data

Monitoring Key Highlights (IIP)


Network Topology

Automatically plot your network in minutes with topology feature

• Visualize complete IT infrastructure.

• Be assured of referring to the most up-to-date network maps, with topology builder job.

• Construct an easy-to-view network topology map that lets one choose the network’s seed device and preferred network layout type


BSM & SLA Measurement

Reduce Application Support &

Maintenance Cost

Add a Business Context to your

IT Resources

Enhance SLA Management

Improve Fault Management

Define Dependencies

Business Service Management

It helps you know what business processes are

affected when there is downtime or performance bottlenecks

The integrated application, server

and database monitoring

capability ensures IT administrators can troubleshoot with

ease

Business Service Management

supports the ability to group resources in a hierarchical model

IT Administrators can focus on

resolving problems, planning inventory and other activities that are core to the

business

The monitoring model used reduces setup time and man

power costs and adds to enterprise

savings

Support industry best practices – this

ensures, infrastructure is better managed

along with meeting SLA requirements

Easy Troubleshootin

g

Create logical Business Services by choosing KPIs from Network, Server and App metrics. Track Availability & Performance SLA on critical services


SLA Management

Ping Failed

Ping failed to network connected Device (Eg. Switch/

VM/App)

Down Alert Triggered

Monitoring engine generates device alert on

event console, it also sends trigger to

integrated Motadata service desk using API

Incident Generated

Motadata Service Desk creates new

incident & assigns it to Technician using

automated rulesSLA Auto Escalation

Ticket if not handled within first SLA time period it gets auto

escalated to L2 Technician

Resolved

Field technician resolves the

issue Reports Generated

Service Desk Team generates

weekly/monthly report for SLA. No.

Incidents and average resolution time are recorded


Network Configuration Management (NCM)

• Backup device configurations, maintain history, compare versions & upload changes through a centralized web GUI

• Monitor configuration changes, get instant notifications and prevent unauthorized changes

• Manage configurations of network devices from multiple vendors - Cisco, Juniper, HP, Brocade & more

Configuration ChangeAlert

Search configuration& Devices

In Depth Report

Configurationcomparison

Remote FirmwareUpdate

Change reviewapproval mechanism

ConfigurationRollback

Roll based AccessControl

PCIReview

JobScheduling

NCM


Log Management & Flow Analytics with Data Analytics Platform


Problem Statements (Log Management & Network Flow)

Which IP address/user or app is using the

maximum bandwidth?

How do I identify which unauthorized

user has accessed application?

How do we track down suspicious

activity?

How do we comply with govt.

regulations on Log Management?


Log Management Key Highlights (DAP)

Agentless or Agent-basedForward the logs using standard methods or use agents

Compliance ReportingCollect log data to meet compliance

requirements

Log CorrelationPre-defined rules to find patterns in collected logs

Any Device/Server/App/TextCollect and correlate log data

regardless of any format

Normalize Log DataOrganizing data relation to facilitate better correlation

Centralized Log Management

All your log data at central location


Find Actionable Context in Log Data across infrastructure

Collect and analyse log data from multiple heterogeneous sources regardless of log data format.

Log Management Key Highlights (DAP)


Any Log, Any Source

Following devices or components of IT infrastructure are supported but not limited to

• Network Devices such as Firewall, Router, Switch, Wireless Access Controllers/Points, Load Balancer, Storage (NAS & SAN)

• Servers such as Web, AD, Apache • Applications such as IIS, Nginx, Java,

.Net etc.• Database – MySQL, MS SQL,

PostgreSQL, Oracle, IBM DB2 etc.

Following types of logs are supported but not limited to

• Syslog – usually devices/app who are using Linux or Linux-flavored OS

• Windows Event Logs - all devices & apps with Windows OS

• Custom logs – any device /app which is having custom logs


Flow Analytics Key Highlights (DAP)

Capture all conversations

Capture, view, log and analyze data

Bandwidth used per user

Detect the use of excessive

bandwidth by a user

Application traffic issues

Detect apps with higher bandwidth

usage

Retain raw conversations

Get historical trend of each

unique transaction

End-to-End traffic

Unified visibility from network to

end-user



Monitor & Analyze Your Network Flow Traffic

Capture flow data to monitor network traffic from network devices supporting NetFlow v5 and v9, sFlow, and IPFIX etc.



Real-time Insights on Traffic and Application Behaviour

Capture all conversations

Capture, view, log and analyze all the data passing through your network. Detects every network activity, also application usage of system’s ports.

Retain raw conversations

Get historical trend of each unique transaction between IP to IP, IP to the application. Understand user behavior and usage pattern of your application.

Bandwidth used per user

Motadata churns bandwidth usage down to individuals. Keep a close eye over network bandwidth usage and detect the excessive use of bandwidth.

Deep insight into flow

Gain deep-level invaluable insights about how your network being used. Identify abnormal traffic patterns, fight potential threats proactively.

Application traffic issues

Identify applications causing network traffic performance issue. Detect applications with higher bandwidth usage to avoid bandwidth outage.

End-to-End traffic

Unified visibility from network to end-user. Get the complete picture with end-to-end traffic visibility. Gain holistic view over traffic trends.


IT Service Automation with ITSM Platform ITIL Compliant


Problem Statements (Service Automation)

How do I maintain inventory for both IT

& non IT assets?

Are there rules to automatically assign

tickets? How to automate ticket management

which is also ITIL compliant

How do we keep track of assets spread across

multiple locations?


Service Automation Key Highlights (ITSM)

Change ManagementUnderstand the change and its impact, implement it with minimum risk based on standardized methods & procedures

Ticket & Incident Management Report, respond, investigate & prevent

incident impact by restoring the service to normal as quickly as

possible

Asset ManagementOperate, maintain, deploy & dispose of IT

assets in a systematic way. Maintain records of hardware, software with details from acquisition to expiry

Patch ManagementAcquire, test & deploy patches across all administered IT Assets in a systematic

way for enhanced security, performance, new features & improved system stability

Problem ManagementEliminate recurring issues and reduce

adverse impact of incidents by identifying the root cause of the incident

Knowledge ManagementCapture, organize and make knowledge available to all. Reduce redundancy by

empowering the users to find a solution for common issues themselves

Workflow AutomationAutomates tedious task of managing

service requests with rule-based routing to auto escalate problems and

send alerts when the ticket status is updated

MOTADATA ITSM is now Pink Verified


The ITIL Compliant ITSM Platform

empowers digital enterprises to run

their IT operations with utmost

reliability, flexibility, & built-in

intelligence.

Our dynamic platform leverages

power of technology to deliver

contextual, collaborative and

intelligent user experience so that

enterprises continue to consume

quality IT services with highest

operational efficiency.

Service Automation Key Highlights (ITSM)

Universal Search

Assisted Conditional Search

Quick Filters

Colour coded technician work load


Incident Management

Workflow automation for entire Incident lifecycle with two way integration with monitoring system

Incident logging

Incidentassignment

Incident categorization

Incident prioritization

Incident response/closure

Monitoring alarm to ticket integration,auto closure of ticket once alarm resolved

Incidents have priorities assigned to them(e.g. P1, P2, P3, P4 or High, Medium, Low)based on the automated workflow rules.

• Incident categories

• Auto assignment using Machine Learning

• Saved Searches

• API channels

• Email/Trap/API calls to incident

• Group assignment


Problem Management

Eliminate the cause of service failure: Diagnose the problem & validateworkaround or permanent fix, to reduce number of incoming/recurring incidentsand the impact of incoming incidents to minimize business impact

Problem detection

Problem categorization

Problem prioritization

Problem investigation & diagnosis

Problem resolution & closure


Change Management

Minimize OperationalRisks

Set priority of change asper business needs

Experience reduction innumber of unauthorized changes

Enable less disruptionof IT services

Plan, implement and reviewchanges

Easily follow-up onBusiness changes

Lower the risks dueto the changes

Record and documentthe changes

Protect services in thelive environment


Asset Management

Manage Asset Lifecycle

Track IT & Non IT assets effortlessly for better control

IT Asset Inventory

Manage & optimize patch, deployment, inventory with single agent

Universal Agent

Control & Track where & how software products are being utilized

Software Inventory

Install patches for Windows, Linux & 3RD party applications

Patch Management

Optimize the profit generated by assets throughout their lifecycle

Asset Life CycleKeep track of all individual configurations in your IT system

Configuration

Discover all the assets in your IT infrastructure

Auto-discover


Patch Management

Update vulnerability details from vendors

Scan the Network

Download Patches

Identify Vulnerable Systems

Configuring Package Location

Approve/Reject Patches

Deploy Patch Remotely

Generate Status Reports


Key Stats & Differentiators


Key Platform Highlights

100k 85%

NO Lowest

Events analyzed in lessThan 10 seconds on singleserver

EPS in commodity 4-coreserver

Compression on rawExtracted data

No external proprietaryDatabase required

No time limits on actualData retention

TCO in the industry

NO

1+ Bil


Feature Benefit

Unified Monitoring Tool • NMS, Log management & Flow monitoring all in one platform with single dashboard

High Availability • No third-party database required• Application and DB level HA on Bare Metal/Hybrid/Public Cloud

Compliance • Comprehensive Reports for various compliance requirements

Lower TCO • Comes as virtual appliance (OS: Ubuntu OS + DB)• No need for proprietary SW (OS, Database etc.) can work on commodity hardware

User Friendly GUI • Eagle’s eye view of complete IT infrastructure with the help of visualization• Up-and-running in less than an hour

Fully customizable dashboards & widgets • Users (CXO’s, System Admin, Developers) see meaningful data that matters the most

Plug-in driven architecture • Easy to integrate and scale – Open Architecture

Speed & Scalability• 1+ billion events analyzed in less than 10 seconds on a single server• 100K EPS in commodity server• 85% compression of raw data

Multi-tenancy support• Master-Remote Polling Engine Architecture• Roll-based Access Control for Privacy• Cost-effective Hosting of Multiple Customers

Data Retention • No time limits on actual data retention

Scalability • The elastic distributed deployment easily scales with multiple remote pollers

Key Differentiators


Motadata v/s Competition

Product Suite

Database

HA

Architecture

Data Store

Unified Product Suite – Network / Server / Application / Log & Flow Monitoring

Built in Database

High Availability without external software

Plug-in driven Architecture

Common Data Store for KPI / Log / Net Flow

Modular Product Suite - Multiple Products

Relies on External Database for large deployment

External Database required

Legacy Architecture with limited customization capability

Multiple Data Store

Motadata Solar Winds / Manage Engine


Key Benefits of an Integrated Platform


Benefits of an Integrated Platform

Process logs from any device, any format

Reports for compliance such as PCI DSS, FISMA, HIPPA

UnifiedView Productivity Faster Time

to MarketSecurity TCO

Reduction

Single view of entire IT infra –Network, Server, Application

Operational efficiency – Faster & Smarter trouble shooting & RCA with unified platform

Can be installed within one hour

No need for multiple monitoring tools

Does not require any proprietary hardware or software

Automate and quickly resolve redundant issues resulting in improved Agent Productivity and enhanced user experience

Service Automation


Technology Integrations


Technology Integrations

API

APIAPI

PowerShell

PowerShellPowerShell

SSH

JDBCJDBC

PowerShellJMX

SNMP SNMP SNMP

SNMPSNMP SSH

API SSH JDBC JDBC

PowerShell API

JMX

JMXSNMP JMX

JMXAPI SSH


Product Roadmap


Product Roadmap 2018

Service Automation Platform----------------------Asset Management----------------------Complete suite for IT Operations

Q1

Enhanced Report Builder----------------------Plugins to AutomateDevOps

Q3

Integration with Third-party threat intelligence Platform

Q4

Anomaly Detections-using Ai & Machine learning-----------------------Black IPDetection

Q2 Increase CustomersatisfactionCustomer & Business Centric ApproachProduct Enhancement


Licensing


Product Licensing & Pricing

Motadata has 2 licensing options

ANNUAL

• Support included for 1st year

• To be renewed annually

PERPETUAL

• Support included for 1st year

• Renewal cost – 20% of order value

Pricing

IIP

Based on no. of devices

DAP

Based on GB/week data to be processed

ITSM

Based on no. of technicians, no. of assets & no. of nodes


Clientele, Testimonials & Awards


Partial ClienteleEnterp

rise

Gain complete visibility of IT infrastructure with centralized Monitoring of distributed deployment using cloud, on premise, or hybrid eco-system

Telecom

Gov

t.ITMS, NaviMumbai

BFSITop Trading Houses

Well-known Enterprise Clients

Empowering 4 Smart Cities in India & still counting

70+ Telco Deployments


Motadata brought a refreshing experience against all the other monitoring systems that we tried including Nagios. The easy to use, comprehensive and unified platform, monitors all our IT

infrastructure and gives us eagle’s eye view from a single dashboard”

- Chintan Mehta, Director, Knowarth Technologies

“

Client Testimonials

Ease of use and its user friendly dashboard helps us discover various elements with real-time reports. The platform is Linux based and has a very simple licensing model.”

- Gaurav Shah, Co-founder and CIO, Communifi Technologies LLP

“


Perfect monitoring tool for servers and network at an economical value. Excellent support which is a key for any successful product!!”

- Rajesh Garg, CIO & VP - Digital Transformation, Rolta India Limited“

Client Testimonials

People view Motadata as an alerting and root cause analytics engine, however; it is much more than that. It provides real-time data and alerts to address issues even before they arise and

impacts the end users. This isn’t even something theoretical. We have already achieved this through the next-gen platform.”

- Anil Nayer, AVP IT, Kotak Securities

“


Awards

Won the “Most Innovative ICT Product Award” at the 9th GESIA Annual Awards 2016

Won the “Rising Star Award” by Finance Online in 2017

Won the “Great User Experience Award” by Finance Online in 2017


Virtual Appliance

Bare Metal – ISO,VMware – OVA,Hyper-V – VHD

CPU

4 Core – 64 bit processor

RAM

4 GB

STORAGE

50 GB

System Requirement


6 Aaryans Corporate Park, Nr. Shilaj Railway Crossing, Thaltej-Shilaj Road, Thaltej, Ahmedabad, Gujarat, India-380058

Address

Contact InfoEmail: [email protected]: [email protected]: [email protected]

India: +91 79 2680 0900USA: +1 408-418-5229

Telephone

Connect with us

Thank You

All Events. One Platform. - Motadata · All Events. One Platform. ... Email Container Services...

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