IT Criticality in New Airport Design and Operations –

The Swing Gate System Case Study

Shane Zbrodoff IT Program Manager, Calgary International

Facilities Project Calgary International Airport

Information Technology Services in an Airport are not new…..

So what is so evolutionary?

Airport Information Technology is now critical to

Airport Building Design & Construction

International Facilities Project Swing Gate Case Study Calgary, Alberta Canada

Key Airport Stats

- “Medium” size classification - 12 Months Ending August 2013 14M Passengers - 142,398 square metres - 4 Concourses A, B, C, D - ~49 Gates

Why the IFP is needed…

And….

Reserved for existing and new terminal picture

Key IFP Building Stats - Designed: 2008 - Five Levels 183,500 square metres - Five – 737’s wing tip to wing tip in front hall - 22 Aircraft Gates - 300 Room Hotel - Central Hold Area - Commissioned: April 2015 - Full Service: October 2015 - 1.5B CAD

Building Design Principles and Challenges Must:

- Increase capacity - Meet environmental objectives - Keep the footprint small - Maintain operational flexibility - Provide excellent customer experience - Maximize operational capacity - Consider costs and revenue - Satisfy stakeholders!

Multiple Operational Stakeholders

Operational Information Operational Sectors - Domestic - International - Transborder (to United States)

- Pre-Clearance Facility with U.S. Customs on Site

Cash and Carry Duty Free

Rule: Passengers within sectors cannot blend or co-mingle!

This innovative design resulted in shared hallways, gateways, pathways, areas and doors!

Planners: Our job is done! Architect: Not an architectural problem – passenger flows complete! Operations: We want minimal costs and little manpower for this!

Implementation of Swing Gate Design

What do planners, architects and operators do when they have problems?

Give the problems to I.T!

IT inherited five major challenges: 1. Leading edge technology versus building design 2. Determine corridor change logic

3. Sector intelligence and data 4. Balance between automation and manual

5. Obtain Stakeholder Sign Off

First Challenge: Leading Edge Technology meets Building Design

Building design needs applied technology (Security and Controls)

CCTV and Access Control System

Coverage Problem?

Analytics

Architects love open glass – Analytic Cameras do not!!

Challenge two: Corridor change logic - Process and technology model - Stakeholders (airlines, agencies)

- Effective but easy to use

(DRAFT)

Touch Screens

• Wall Mounted • Strategically located

• Simple Feedback

• “Okay”, “Configuring” • “Corridor in use”

• Screen coordinates / echoes other

screens servicing same gate!

• Sector “state” fed to central console

Model Creation

Challenge three: Sector Intelligence and Data

- Problem: Sector knowledge and timing - REAL TIME Fix: Tie into AODB / Gate Planning and Active Management Tool

Key Technology

Related risk: Terminal Renumbering and Available Data

Challenge four: Degree of Automation / “IRROP”

Balance of Automation and Manual Processes

Technology breaks - Cameras fail - Door Motors Fail

Operations run late! Don’t want doors to swing in middle of boarding or deplaning!

Solution: Airline process finalizing flight

Solution: Contingency / Continuity Plans developed

Challenge five: External Stakeholder sign off Working committee Development of custom elements - Custom Console Presentations

Lab & Demo

Leading edge technology versus building design Determine corridor change logic Sector intelligence and data Balance between automation and manual Obtain Stakeholder Sign Off

Summary Report Card:

Thank you! Contact: Shane Zbrodoff International Facilities Project, IT Program Manager Calgary Airport Email: shane.zbrodoff@ifp-yyc.com Email2: shane-z@pilotproject.com