AGV: CRISIS AT THE TOPYushan Tuo

Wang Yuan Adebukola Adewunmi.H

Lila AlkhmisNikhil John

Gouthaman Rajendran

OCT 21, 2015LEADERSHIP

PROBLEMS ASSOCIATED WITH THE CASE

Employee Attrition

Unprofessional Conduct

Administration Lack of Amenities

Interpersonal Conflict

1. Employees assessment2. Mediation3. Cross-cultural Management

ALTERNATIVES

Employees Assessment

ALTERNATIVE 1PROS

• Less time consuming

• Customized to understand individual concerns

CONS

• Standards and results are subjective

• Reduce employee morale

• Lack of experience from new employees

• High cost in dismissal

Mediation

ALTERNATIVE 2PROS

• Confidentiality/ Privacy of results

• Impartial decision

CONS

• Uncertainty in Time/Cost

• Both parties must agree to mediate

Cross-Cultural Management

ALTERNATIVE 3PROS

• Better understanding of org. policies

• Clear job descriptions

• Boost employee morale

CONS

• More time consuming

• Not focusing deeply on individual concerns

Alternative Analysis Matrix

Alternatives

Decision Criteria & Weighting FactorWeighted

ScoreTime Expense Employee Morale

Ease of Implementation

Attention & Recognition

0.2 0.2 0.3 0.2 0.1

Employee Assessment

4(4*0.2)

2(2*0.2)

1(1*0.3)

4(4*0.2)

5(5*0.1) 2.8

Mediation 3(3*0.2)

3(3*0.2)

2(2*0.3)

2(2*0.2)

3(3*0.1) 2.5

Cross-cultural Management

2(2*0.2)

4(4*0.2)

5(5*0.3)

3(3*0.2)

2(2*0.1) 3.5

Time Frame

AGV

• Mission Statement Core Values (From Day 1)• Orientation program (1 week)• Cultural training ( Once a week for 6 months)• Administrative Training ( Side-by-side once a week

for 6 months)• Conduct cultural events (During respective ethnic

events)• Reporting and documentation of all events must be

done (Every month)• Mentorship program (Free Time)• Team Retreat ( Once a year)• Rewards and Recognition ( End of the fiscal year)

Implementation

Orientation Program:• Core values• Mission statement• Company policies (Printed in English, Odia and Manipuri)

Cultural training:• Teaching about the both cultures core values and beliefs• Sort out similarities between the two cultures and highlight them• Encourage outsiders to learn Odia and insiders to engage in teaching• Building up employees cultural training

Administrative Training:• Restructuring- Assigning clear duties and responsibilities to every

employee• Documentation of incidents occuring in the organization• Periodic checking of duties and documentation

Cultural Events:• Conduct cultural events and festivals of both Odia and Manipuri

cultures.• Encourage employees to participatein the events. (During the

respective cultures ethnic events)

Mentorship Program:• Senior doctors will be given responsibility to manage the junior staff

Contingency Plan bhjb

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THANK YOU

AGV

HOMEArmaan Gramin Vikas Society

QUESTIONYushan TuoWang Yuan

Adebukola Adewunmi.HLila Alkhmis

Nikhil JohnGouthaman Rajendran

OCT 21, 2015LEADERSHIP

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