Agility in Retail Banking: No longer an option
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Transcript of Agility in Retail Banking: No longer an option
Banking Forum March 12th, 2014
AGILITY IN RETAIL BANKINGNo Longer an Option
Nikos Sekouris, Banking & Financial Sector Business Unit Director
Introduction
Truth is stranger than fiction, but it is because Fiction is obliged to stick to possibilities; Truth isn't.
Mark Twain
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Demands on IT1. Business as Usual:
All Terrain
Capacity on Demand
User Friendly Bullet-proof
Performance Economy
Always ON
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Demands on IT2. Disruptive:
Mergers &Acquisitions
Forced OSUpgrades
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Demands on IT3. Shifting Trends:
Distributed Client-Server = Legacy• Fewer options• Expensive to maintain
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Distributed Client-Server Overheads
• The “Personal” Computer paradox
• IT Operations - Support, Security, Management, Backup
• Administration – User and IT Training, Provisioning
HW and SW59%
IT Opera-tions31%
Administration10%
Gartner estimates total TCO per desktop: $5,867
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Your Next Desktop Refresh –can it be the Last?
Why CIO’s hate Desktop Refresh:• Procurement cost• Deployment cost• Upgrade & test apps cost & risk
… No Business Benefit! (same problems, just reset the timer)
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But are there any Alternatives?
Virtual Client / Thin ClientComputing
Corporate-friendly Client Access device• No overheads• No expiry / force upgrade• Minimum power consumption• ROI in < 12 months
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A Transformation, not an Upgrade
Desktop = device
Corporate PC
Image & deploy
Limited access
Fixed costs
Desktop = service
Any type of device
Self-service experience
Dynamic access
Usage-based costs
Device Centric People Centric
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CIO Issue 1: Is it Credible?
Mature technology
Mainstream:• 45% of already use• 25% plan to use (ESG 2012, organizations with > 5,000 desktops)
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CIO Issue 2: How do I convince the Business?
• Cost savings• Mobility• Client meetings• Business Continuity• Secure Remote Access
… Agility !• Capacity on demand• Merge/deliver on
demand
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CIO Issue 3: What about the Risks?
A “Risk Elimination” methodology Every Euro of savings guaranteed
New IT paradigm: time to absorb Enhance Security & Business
Continuity Improve processes
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Our Credentials
• 15 years experience• 60,000 virtual desktops in 8 countries
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Conclusion
Agility in Retail Banking is no longer an option
It’s a MUST: Options that reduce costs
Bridge legacy and modern painlessly Modernize Customer touch points
Efficiently manage large scale M&A
The next Desktop Refresh is an opportunity – Consider it