Agenda for October 2013 Meeting - Indianapolis · Information Technology Board Agenda Leading the...

Information Technology Board Agenda

Leading the way in enterprise-wide technology

10/25/2013

Date: October 29, 2013 Time: 9:30 -11:00 am Location: CCB Rm 260

Chairperson: Ms. Elizabeth L.White Interim CIO: Ms. Beth Howen

Minutes:

Approval of the September 24, 2013 Meeting Minutes – Chairperson White

Status Updates:

IT Board Business – Chairperson White

ISA Report – Ms. Beth Howen

ISA Financial Report – Mr. Ken Clark

3rd

Quarter 2013 MBE/WBE/VBE Report – Mr. Ken Clark

3rd

Quarter 2013 LoGO Report – Ms. Ami Guilfoy

Action Items:

Resolution 13-37: FileNet Annual Maintenance & Support

Discussion Items:

EMC Storage & Back-up Project Update – Mr. Rusty Robinson & Mr. Ben Eble

Adjourn:

The next scheduled IT Board meeting is on November 26, 2013 at 9:30 AM in CCB Room 260

Attachments:

Contracts< $100,000


Information Technology Board Meeting Minutes

1

Date: September 24, 2013 Time: 9:33am – 10:23am Location: CCB Room260

Chairperson: Elizabeth L. White Interim CIO: Beth Howen

Information Technology Board Members Present:

Information Technology Board Members Not Present:

Present: Linda Haley, Beth Howen, Chuck Carufel, Giesla Schepers, Beverly Dillon, and Jeffrey Crawford, Ted Shockey, Rick Petrecca, Ken Clark, Victor Ray, and Rusty Robinson. Guests: Marv Thornsberry, DAI; Jim Nelson, DAI; John DeCocq, NG; Ami Guilfoy, LoGO EMC; Bob Jacobson, Tonya Hanshew, CSpring; NG; Bill Melind, Network Storage; Teresa Conroy-Roth Axia Consulting; Keith Connor, ATOS; Khiara Morehouse, LoGO; Scott McDonald, LoGO; Bill Ashton, TCC Software Solutions; Doug Ellis, Zanett; Jim Kearns, AT&T; Andrea Newsom Court Administrator; Jason Sondhi, Sondhi Solutions; and Ed Klaunig, OFM. The September 24, 2013 IT Board Meeting was called to order at 9:33am by Chairperson, Ms. Elizabeth White.

Minutes

Approval of the August 27, 2013 IT Board Meeting Minutes

Colonel Dezelan made a motion to approve the August 27, 2013 IT Board Meeting Minutes and the motion was seconded by Mr. Jason Dudich and carried with assenting votes from Ms. Beth White, Ms. Michelle New, Mr. Gabriel Deaton, Judge Joven, and Mr. Al Stovall.

Elizabeth L. White Marion County Clerk Voting Member

Jason Dudich Controller Voting Member

Al Stovall Deputy Chief IFD Voting Member

Colonel Dezelan Marion County Sheriff Voting Member

Judge Joven Marion Superior Court Voting Member

Gabriel Deaton Marion County Assessor Proxy Voting Member

Michelle New Marion County Treasurer Proxy Voting Member

Beth Howen Information Services Agency Interim Chief Information Officer

LeAnnette Pierce Office of Corporation Counsel Legal Counsel

Julie Phealon Mayoral Appointee Voting Member

Holli Harrington City-County Council Voting Member



2

IT Board Business ISA Report

Good Morning Madam Chair and Good Morning Board Members!

We completed 1 Project in the last month, have 1 On Hold and introduced 2 new development projects:

o Completed:

Public Safety Transcription: A pilot program was completed and the customer determined not to go forward with the application.

o On Hold: Public Safety ROC: We are awaiting direction and next steps from Public

Safety. We stand by ready to further assist on this project as needed. o New:

Voter Information Portal Enhancements: This project will enhance the existing web-based and mobile Voter Information Portal. This application provides such information as elected officials, candidates, districts, and polling locations. The enhancements will allow: 1) emailing polling location directions, 2) add a link to our Election Results application, 3) sharing via email polling places, ballots, etc. with other voters, and 4) internal improvements to provide better sorting and filtering of the data.

RequestIndy Updates: This is a project to update the web-based RequestIndy application as well as the native IOS and Android. These changes are focused primarily on architectural and operating system changes as opposed to functionality changes.

We have moved 2 Projects to a “Yellow” status due to project delays:

o EMC Storage/Backup Project: We remain 90% done with the Isilon Production migration. As reported last month, we encountered some issues that we are working through with EMC. While we’ve resolved a majority of these issues, in the interest of being overly cautious, we’ve held over the last cutover until all the issues have been resolved. Given the time and attention required to isolate these issues, it has extended the completion of the VMAX, Networker, and Data Domain migration by 1 month. We fully expect to be complete by October 31st; therefore the EMC update has been postponed until the next Board meeting.

o ERP Implementation of Benefits Admin: The implementation of the Benefits Admin module was delayed from the end of August until the 1st weekend in October. We have completed testing and training for this module and are ready to implement on the weekend of October 5, 2013.



3

Additional Updates:

PC Refresh o The contract with Sondhi Solutions has been signed and executed. The initial

planning and kickoff meeting have taken place between all of the stakeholders. Delivery of the 1st group of devices (1,200) is scheduled to arrive this week. The Windows 7 base image has been approved and is undergoing final testing. A draft communication plan has been developed and is targeted to be approved in the next couple of weeks. Bi-weekly stakeholder meetings have been scheduled to ensure progress on this project moves forward appropriately.

NG and DAI met all of their Service Level Agreements (SLAs) for August.

ISA Financial Report

Mr. Ken Clark CFO gave an overview of the ISA Financial Report. Total Expenses: $31,165,927 was budgeted for 2013. $19,299,257 was used YTD, which equals 61.9% used overall. Total Encumbrance $27,870,216 YTD for 2013, with 89.43% Encumbered. Revenue: $32,656,819 was budgeted for 2013. $17,831,229 was received YTD, which accounted for 54.6% collected.

Action Items: Resolution 13-34- to Approve Disbursal of Enhanced Access Funds to Online Attorney Identification Card Application The IT Board authorizes the Marion County Treasurer to disburse, subject to appropriation by the City-County Council, an amount not to exceed Twenty Thousand Dollars and Zero Cents ($20,000.00) from the Enhanced Access Fund to reimburse the Information Services Agency for funds associated with Online Attorney Identification Card Application. Judge Joven made a motion to approve Resolution 13-34. The motion was seconded by Colonel Dezelan, and the motion passed unanimously.

Resolution 13-35- to Approve the Computer Associates (“CA”) Maintenance and Support Contract Seeking Approval of the Information Technology Board to authorize the Interim Chief Information Officer, Ms. Beth Howen to negotiate and execute all reasonable and necessary agreements to obtain maintenance and support agreement on behalf of ISA in an amount not to



4

exceed Eight Hundred Ninety Seven Thousand Four Hundred Thirty Four Dollars ($897,434.00). Judge Joven made a motion to approve Resolution 13-35. The motion was seconded by Mr. Jason Dudich and the motion passed unanimously.

Resolution 13-36- to Extend the Managed Services Agreement for ERP with Tricore Solutions LLC Chairperson, Ms. Elizabeth White motioned to amend Resolution 13-36 to reflect total amount not to exceed Two Hundred Twenty Nine Thousand Six Hundred Twenty Five Dollar ($229, 625.00) Seeking Approval of the Information Technology Board to authorize the Interim Chief Information Officer, Ms. Beth Howen, to negotiate and execute all reasonable and necessary agreements to extend the ERP Managed Services Agreement with Tricore for a period ending December 31, 2013, and for a total amount not to exceed Two Hundred Twenty Nine Thousand Six Hundred Twenty Five Dollars ($229,625.00). Mr. Jason Dudich made a motion to approve amended Resolution 13-36. The motion was seconded by Colonel Dezelan and the motion passed unanimously.

Discussion Items: Sourcing Project Update: Mr. Joel Buege, Principal Premis Consulting presented the update.

*PP Slides for Discussion Item (s) available for viewing in the

September 2013 IT Board Packet online at;

http://www.indy.gov/eGov/County/ISA/AboutUs/ITGovern/Pages/IT%20Board%20Meeting%20Materials.aspx

Ms. Beth White adjourned the September 24, 2013 IT Board meeting at 10:23am.

http://www.indy.gov/eGov/County/ISA/AboutUs/ITGovern/Pages/IT%20Board%20Meeting%20Materials.aspx


October 2013 ISA Project Summary Report

- 1 – Revised: 10/28/2013 8:39 AM

ISA Project Status ISA Major Business Initiatives

BI1 - Improve Customer Service BI5 - Improve Quality of Service

BI2 - Improve Operation Efficiencies and Reduce Cost BI6 - Increase Understanding of Constituent Interactions

BI3 - Increase Transparency to Citizens BI7 - Make the Region Safer & Healthier

BI4 - Improve Neighborhoods BI8 - Accelerate Economic Development

Project BI Phase Scheduled Finish Date

Time Budget Scope Overall Status

Government Profile Mobile BI1 Complete 10/19/2013 Blue Blue Blue Blue

ERP Implementation HCM/Benefits Admin

BI2 Executing 10/7/2013 Blue Blue Blue Blue

Public Safety: Regional Operations Center Facility Resolution

B17 Executing 6/30/2013 Black Black Black Black

ERP Implementation Financials Phase 2

BI2 Executing 11/30/2013 Green Green Green Green

Sourcing of IT Services: Phase 2 Transition


EMC Storage/Backup Implementation Project

B15 Executing 10/31/2013 Green Green Green Green

DPW Traffic Signal Network System Upgrade


Windows 7 & Office 2010 Enterprise Migration


PC Refresh 2013 B12 Executing 12/31/2013 Green Green Green Green

Voter Information Portal Enhancements

BI5 Planning 12/31/2014 Green Green Green Green

Land Bank Property Management


False Alarm Tracking & Reporting


RequestIndy Updates BI2 Executing 11/30/2013 Green Green Green Green

Note: The keys for these categories are located on the last page of this report.

Enterprise Document Management # Dept/Agencies On-Board to Date

# of Projects in Execution Phase

# of Projects in Planning Phase

# of Projects in Concept ID Phase

# of Projects On-Hold

# of Projects At-Risk

10 5 0 2 4 0



- 2 – Revised: 10/28/2013 8:39 AM

Current Project Summary Descriptions

DPW Traffic Signal Network and System Upgrade ISA will assist DPW Engineering’s upgrade of the traffic signal network and signal management system. The project has three major components: network devices at intersections and in the ISA data center, fiber optic cable under City streets, and traffic signal monitoring software. The network will be supported by DPW and ISA. The estimated project completion date has been revised to July 2014.

EMC Storage/Backup Implementation Project ISA will be updating our aging storage and back-up infrastructure with an EMC Solution which will provide a flexible and scalable infrastructure solution for the next 5 to 10+ years. This project adds capacity and performance for the existing needs and future growth of the City/County which will allow us to better management the costs for these services. This solution will also transform data protection for improved backups and offsite replication. It will eliminate our dependency on our primary storage for data protection which returns resources for production use thereby improving performance. ERP Implementation – Multiple Phases We are implementing the final phases of the 3-year Enterprise Resource Planning (ERP) project. Final Phases include: Benefits Admin; Accounts Receivable and Asset Management. False Alarm Tracking & Reporting Develop a new application to replace the IMPD legacy application developed in VB 6 to track, monitor and report on false alarm runs. Add the functionality necessary to allow IFD to track their false alarm runs as well. Accurate tracking and reporting of these runs could result in significant revenue for the respective departments. This project will be deployed in multiple iterations using the agile methodology. IFD’s component will be developed first while the current IMPD application is analyzed and reengineered. Government Profile Mobile This project will create a small-footprint version of the existing Government Profile application, which is optimized for use on a mobile web-browser. While not a native mobile Operating System application, application will provide information identical to the current application including, Elected Officials, Trash

Pickup, Recycling, School District, and Government Jurisdictions. Land Bank Property Management (LBPM) Develop an application to replace the current Excel spreadsheet based process to track information about the current land bank owned parcels and buyers (prospective and actual). Information will include data entered by the Land Bank personnel and eventually data imported from Accela and PVD. This project will be deployed in multiple iterations using the agile methodology.

PC Refresh 2013 ISA is committed to refreshing the City/County technology on a consistent basis to ensure our customers are provided with the technology that will allow them the greatest opportunities to do their work in a speedy and cost effective manner. This project is to upgrade our end-user devices to keep current with new technologies. The refresh for 2013 will encompass the devices that were not refreshed in 2012 and the majority of the devices that are due in 2013. Public Safety: Regional Operations Center Facility Resolution The Department of Public Safety, Homeland Security is moving the Emergency Operations Center (EOC) and transforming it to a Regional Operations Center (ROC). ISA is providing project management oversight for issue resolution and future state needs. RequestIndy Updates The existing RequestIndy web-based application as well as the IOS and Android native applications will be updated. These updates are focused in three areas; 1) Implementation of an architectural change which moves logic functions from the individual applications to the shared RequestIndy service. 2) Update of the 2009 web-based implementation to a modem HTML5 application. 3) Update of the IOS and Android native applications to the most recent operating systems and Application Programming Interfaces, API’s. Sourcing of IT Services - PHASE 2 TRANSITION ISA’s major service delivery contracts expire at the end of 2013. Phase 1 - Sourcing Procurement - was completed to assist ISA with the documentation of



- 3 – Revised: 10/28/2013 8:39 AM

detailed business & technical requirements, developed and published an RFP for IT Services, as well as evaluation and selection of sourcing vendor(s)and contract negotiation. Phase 2 - seeks to successfully and seamlessly transition both the Applications and Infrastructure Services vendors and contracts to be in place for a Go Live of Jan 1, 2014 while not disrupting current services for the remainder of 2013. Voter Information Portal Enhancements This project will provide updates to the VIP as requested by the customer. Enhancements have been requested to both the public-facing application as well as the internal data maintenance application.

Windows 7 & Office 2010 Migration ISA is committed to refreshing the City/County technology on a consistent basis to ensure our customers are provided with the technology that will allow them the greatest opportunities to do their work in a speedy and cost effective manner. This project will upgrade our current desktop environment to include Windows 7 for the operating system, Office 2010 for the office suite and Internet Explorer 8 for the web browser. Over the last year, ISA has been working directly with Microsoft to evaluate best practices and standards for this migration as well as create an implementation plan.

Current Project Status, Milestones & Issues

DPW Traffic Signal Network and System Upgrade

Traffic Control Corporation will oversee the implementation of the traffic management system: Centracs.

The implementation will be coordinated with American Structurepoint and ISA. American Structurepoint is a consultant for DPW.

The fiber repairs are underway by TC Electric.

Upcoming Milestones

The Castleton network will likely be completed by March of 2014.

Complete fiber repairs.

Provision servers in coordination with Centracs who will manage the application and database via VPN.

Configure database for Centracs, GIS interface with Centracs, network equipment, and PCs for DPW to access Centracs.

Coordinate DSL circuit from Castleton network to CCB.

Draft ISA-DPW Support MOU.

ERP Implementation

Completed Benefits Admin Go Live

Completed Asset Management Go Live Upcoming Milestones

Accounts Receivable to go live in Q4 2013.

EMC Storage/Backup Project

Completed the Isilon data migrations (Unstructured data)

Completed VMAX data migrations.

Completed Data Domain configuration.

Implemented Data Domain. False Alarm Tracking & Reporting

Design & Development

Testing

User Acceptance Testing (UAT)

Deployment

Identify Changes

Reprioritize Upcoming Milestones

Finalize requirements and design

Release Iteration I (IFD) for UAT

Deploy Iteration I (IFD) to Production

Begin Iteration II (IMPD) Government Profile Mobile

Application Design

Commenced Development

Complete Development

Initiated Testing

Deployed to Production October 7th



- 4 – Revised: 10/28/2013 8:39 AM

Land Bank Property Management (LBPM)

Design & Development

Testing

User Acceptance Testing (UAT)

Deployment

Identify Changes

Reprioritize

Release Iteration I for UAT Upcoming Milestones

Make changes identified during UAT

Deploy Iteration I to Production

Begin Iteration II PC Refresh 201

Workstations loaded with base image

Power upgraded in the workspace

Altiris training completed for the Sondhi Technicians

Initial deployment schedule determined, scheduled to start Monday, October 28, 2013

o Pilot in 2 conference / training rooms and then with ISA / DAI / NG

o Rollout to Assessor, Parks, IFD, Courts

Communication of deployment delivered to ISA / DAI / NG

300 workstations prepped for deployment

1 workstation deployed to replace failed unit Working through issue with Altiris application deployment packages (not updated for Windows 7) Public Safety: Regional Operations Center Facility Resolution Upcoming Milestones

On Hold. After legal agreement is in place, put together a plan that is acceptable to all parties to finalize issues and problems.

RequestIndy Updates

Application Design

Commenced Development

Completed Development

Initiated Testing Upcoming Milestones

Production Deployments Sourcing of IT Services Project: PHASE 2 TRANSITION

Weekly status calls with each service tower area continue on track. (Service Desk,

Deskside, Network, Security, Asset, Data Center, Apps, Reporting, Governance).

Progressing through "implementation" period.

All service towers focused on tool setup, process and procedure and enhanced workflow.

Completed vendor HR process to secure staff for Go Live.

Continued Communication/Marketing plan development

Completed next revision of SRM portal tool mockup. Scheduling internal demo and test.

Conducting Atos and system training for new staff.

Conducted monthly Quality Gate Check Point meeting. Successful, Green and Go.

Upcoming Milestones

Continue weekly status meetings with service towers to ensure project track

Schedule and begin conducting ISA/Atos/DAI roadshow for C/C mgmt.

Continue communication/marketing plan development through Go Live and beyond

Continue SRM and vendor tool(s) set up and test

Conduct check point meeting on early Nov. - Adjust accordingly and press forward to next milestone.

Voter Information Portal Enhancements

Assessing feasibility of requested enhancements

Upcoming Milestones

Commence Development

Complete Development

Initiate Testing

Production Deployment Windows 7 & Office 2010 Migration

Application testing continues.

Technical Consultants continue to work directly with customers to update/review applications for Windows 7.

Upcoming Milestones

Integrate this project with the deployment of the 2013 PC Refresh Project.

Complete User Testing.



- 5 – Revised: 10/28/2013 8:39 AM

Enterprise Document Management FileNet has been selected as the document management standard for the enterprise. There are many departmental and agency document management implementations and projects within the enterprise. Status: On-Board to Date

Department of Code Enforcement (DCE)

Department of Metropolitan Development

Indianapolis Historic Preservation Commission

Marion County Health and Hospital Corporation

Marion County Assessor

Marion Superior Courts (MSC)

Office of Corporation Counsel (OCC)

Purchasing

Human Resources

Marion County Auditor

Execution Phase

Kofax Closed Cases (Criminal/Civil) – MSC – Scanning has started at Juvenile and Traffic Court temporarily into local storage. Hosted PanOptic/SharePoint Offsite solution waiting funding and approval. Also a business case is being put together to allow the Prosecutor and Public Defender to join in this venture

Back File Scanning – OCC/Purchasing – Scanning is complete. Set 7 of 9 has been imported and is ready for redaction.

Brownfields Initiative – DMD (TBD) – The basic application is in production. Approval has been granted for the day forward scanning solution to be amended into the contract with Symbiont. Awaiting approval to proceed.

Replace FileNet Capture with Kofax – DCE/DMD/IHPC completed

MP3 Files – DCE (11/30) – Storage of hearing recordings – This has been included in the Replace FileNet Capture project above

Concept ID Phase

On-Boarding to FileNet – City Prosecutor

PeopleSoft Interfacing – Enterprise On-Hold

Introducing Deed Workflow – Assessor’s Office (preliminary scope has been completed to be included in the 2013 Assessor budget)

Kofax Closed Cased – CF & IF/OV – MSC

Invoice Induction – Auditor’s Office

Back File Scanning – HR (for Public Safety only) (funding not identified)

Vendor Performance Northrop Grumman: The ISA Helpdesk took 4164 requests for assistance in October. Northrop Grumman completed 362 regular, Installs, Moves, Adds and Changes (IMACS). Northrop Grumman met all SLRs in September. DAI: DAI met all of the established SLRs for the month of September. The Application Services ticket counts follow: Opened: 261 Closed: 246

Hours by Type

September 2013

LoGO Indiana: During the month of September, 55,045 transactions were processed through the Indygov.Biz Portal. The transactions processed resulted in over $1.4 million deposited back to City/County Agencies in statutory fees and $15,472 deposited to the Enhanced Access Review Committee Revenue Share Fund. During Quarter Three, 175,693 transactions were processed through the Indygov.Biz Portal. The transactions processed resulted in over $4.6 million deposited back to City/County Agencies in statutory fees and $48,555 deposited to the Enhanced Access Review Committee Revenue Share Fund. The statutory fees collected for Incident Reports increased 110% from $53,545 in quarter three 2012 to $112,755 in quarter three 2013. The revenue generated by Civil Court records declined



- 6 – Revised: 10/28/2013 8:39 AM

by 74% for quarter three compared to the same time last year. This is due to the Civil Court records being moved to the Odyssey database and offered through the state.

Project Keys Scope Key

VI Vendor Issue – scope expansion due to vendor related issue

TI Technical Issue – scope expansion due to technical related issue

RI

Resource Issue – scope expansion due to resource related issue such as resource availability

SC Strategic Change – scope expansion due to change in strategic direction

BC Business Change – scope expansion due to change in business or business process

Status Key

Blue Project has been completed. This is the last time it will appear on this report.

Red

The project is experiencing significant delays, potential cost overruns, scope increases or critical failure. Hard deadlines may be missed without the application of additional resources. Cost overruns may exceed 10% in excess of original budget. Immediate corrective action or project re-planning is needed. Projects that have gone red due to planned strategic changes will return to yellow or green once a revised plan is completed.

Yellow

The project is experiencing or in jeopardy of experiencing minor delays, cost over-runs or scope challenges. Hard deadlines can still be achieved, but original goal dates may be missed. Cost may end up 5-10% over original budget

Green Project is on time, on budget and/or on scope.

Black This project has been placed on long term hold, terminated early, or retired

Phase Key

Initiating Defining and authorizing the project, including prioritization.

Planning

Develop project scope, schedule and cost estimates. Define the work of the project and how the work will be executed.

Executing

Performing the work of the project according to the scope, schedule and cost baselines established in Planning

Complete Formal acceptance of the product, service or result


200 E. Washington Street, Suite 1942 Indianapolis, IN 46204-3327 Phone 317-327-3100

Financial Report

This report describes the financial position of ISA in Expenses and Revenue.

2013 vs. 2012 September Year-to-Date Expenses

Approved

Budget YTD Spend 2013% YTD

Encumbrance 2013% YTD Spend 2012%

Characters 2013 Sep-13 Spend Sep-13 Encumbered Sep-12 Spend

TOTAL EXPENSE $31,165,927 $21,416,501 68.7% $28,125,720 90.25% $23,789,230 69.1%

Char 1 - Personnel & Fringes

$3,485,700 $1,982,108 56.9% $1,982,108 56.86% $2,324,859 63.1%

Char 2 - Supplies $152,500 $42,792 28.1% $48,322 31.69% $30,506 12.1%

Char 3 - Contractual Services

$26,527,727 $18,436,099 69.5% $25,139,789 94.77% $21,247,934 71.1%

Char 4 - Capital & Equipment

$1,000,000 $955,502 95.6% $955,502 95.55% $185,931 31.0%

2013 vs. 2012 September Year-to-Date Revenue

Budget YTD % Budget YTD %

2013 Sep-13 Collected 2012 Sep-12 Collected

TOTAL REVENUE $32,656,819 $21,602,629 66.2% $29,152,573 $18,381,179 63.1%

Chargeback/Pass Through

City $17,630,280 $11,817,185 67.0% $14,528,053 $9,792,705 67.4%

County $12,176,231 $8,121,930 66.7% $11,145,212 $6,326,334 56.8%

Other (Outside Agencies) $275,000 $236,171 85.9% $264,000 $391,646 148.4%

Telephones

City $1,343,388 $778,330 57.9% $1,343,388 $902,685 67.2%

County $919,920 $452,893 49.2% $919,920 $654,725 71.2%

Other (Outside Agencies) $312,000 $194,722 62.4% $312,000 $280,194 89.8%

Miscellaneous Revenue $0 $1,399 0.0% $640,000 $32,890 5.1%

*Current year revenue*

MBE_WBE_VBE Report - 3rd Quarter 2013

Vendor $ Sub-Contract Vendor MBE_Amt WBE_Amt VBE_Amt

Bucher and Christian Consulting Inc DBA BC Forward

$19,608 $0 $0

$19,608

Corvee, Inc. d/b/a Dixon Phone Place

$0 $5,945 $0

$5,945

Daniels & Associates

$0 $1,148,505 $0

Entap $48,216 $0 $0

Guidesoft, Inc dba Knowledge Services $0 $27,361 $0

Smart I.T. Staffing $27,860 $0 $0

$1,251,942

Entap

$0 $0 $0

$0

Guidesoft, Inc dba Knowledge Services

$0 $0 $0

$0

Matrix Integration

$0 $3,054 $0

$3,054

Northrop Grumman


$0 $0 $0

Netwise Resources $34,322 $0 $0


TechForce Technology Inc. $23,424 $0 $0

$1,854,780

PVD Net LLC

$0 $0 $0

$2,080

Zanett

$0 $0 $0

Entap $0 $0 $0

Sondhi $0 $0 $0

$369,175

ZZ - All Other Vendors

$0 $0 $0

$642,084

Total: $4,148,668 $311,313 $1,184,865 $0

7.50% 28.56% 0.00%

MBE_WBE_VBE Report - YTD 3rd Qtr 2013

Vendor $ Sub-Contract Vendor MBE_Amt WBE_Amt VBE_AmtBucher and Christian Consulting Inc DBA BC Forward

$95,859 $0 $0

$95,859

Corvee, Inc. d/b/a Dixon Phone Place

$0 $8,724 $0

$8,724

Daniels & Associates

$0 $3,829,402 $0

Entap $127,141 $0 $0

Guidesoft, Inc dba Knowledge Services $0 $86,347 $0


$4,126,574

Entap

$0 $0 $0

$0

Guidesoft, Inc dba Knowledge Services

$0 $10,200 $0

$10,200

Matrix Integration

$0 $88,618 $0

$88,618

Northrop Grumman

$0 $0 $0


I.T. Business Corp $551 $0 $0

Netwise Resources $103,006 $0 $0


TechForce Technology Inc. $90,629 $0 $0

$5,210,200

PVD Net LLC

$0 $0 $0

$272,680

Zanett

$0 $0 $0

Entap $76,050 $0 $0

Sondhi $41,550 $0 $0

$1,497,497

ZZ - All Other Vendors

$0 $0 $0

$1,846,099

Total: $13,156,451 $1,103,657 $4,023,291 $0

8.39% 30.58% 0.00%

2013 Minority, Women & Veteran-Owned

Business Enterprise

Information Technology Board

October 29, 2013

Ken Clark, Chief Financial Officer

Notes:

Only MBE, WBE, and VBE’s on the City’s certified vendor list are being counted towards this calculation. All MBE, WBE, and VBE’s not on the list are encouraged to obtain City certification.

ISA thanks our core vendor-partners: Northrop Grumman and Daniels & Associates, Inc. for their efforts supporting this initiative.

MBE/WBE/VBE Statistics for 3rd Quarter

Net Character 3 Spending: $ 4,148,668

Total Dollars spent with M/W/VBEs $ 1,496,178

Net M/W/VBE % 36.06%

Breakdown:

• MBE $ 311,313 7.50%

• WBE $ 1,184,865 28.56%

• VBE $ 0 0%

MBE/WBE/VBE Statistics for YTD 2013

Net Character 3 Spending: $ 13,156,451

Total Dollars spent with M/W/VBEs $ 5,126,948

Net M/W/VBE % 38.97%

Breakdown:

• MBE $ 1,103,657 8.39%

• WBE $ 4,023,291 30.58%

• VBE $ 0 0%

QUESTIONS?

INFORMATION SERVICES AGENCY

200 E. Washington Street, Suite 1942

www.indy.gov

317-327-3100

http://www.indy.gov/

Quarter Three 2013 Information Technology Board Report Presented to: Members of the Information Technology Board Submitted by: Ami Guilfoy, President Local Government Online Indiana

General Manager, IndyGov.Biz 317.233.2381

[email protected]

2

THIRD QUARTER 2013 PORTAL DASHBOARD

Portal transactions 175,693

EARC Revenue Share $48,555

Statutory Fees Collected $4,657,863

Average Monthly Account Agreement Holders 1,369

New services deployed 1

Upgrades to existing services deployed 1

Number of new applications in development 6

Number of functional enhancements/changes in development 2

3

PORTAL HIGHLIGHTS

Marketing and Application Updates During the month of July, the LoGO Admin Team conducted an audit of all accounts in the Customer Database (CDB) and contacted each account holder to validate their contact information for accuracy. By periodically updating subscriber account information, LoGO can provide better customer service. The LoGO Admin Team completed the initial phase of our “Go Green” effort in August. All current LoGO Indiana subscribers were contacted and asked to switch from a mailed paper invoices to emailed invoices. After the initial campaign concluded, only thirteen percent of accounts still receive a mailed invoice. The cost savings for the average subscriber who chooses to receive an emailed invoice is around five to ten dollars per month, as it alleviates the minimum monthly billing fee which is charged to accounts that accumulate under fifteen dollars in transactions. The LoGO Admin Team also reached out to subscribers to update their accounts to automated billing if possible. This change would alleviate the need for the subscriber to mail in a paper check. The Admin Team will continue its efforts to contact the remaining subscribers who are continuing to receive paper invoices and mail in paper checks throughout the remainder of the year. The new Online Subscriber Registration Application was deployed on August 12th. On average, three new accounts per week complete the subscriber process using the new online service. By allowing subscribers to signup online, the registration process is streamlined for both subscribers and LoGO Office Staff. Subscribers will also benefit from the ability to access the services on the IndyBiz Portal

immediately versus waiting on LoGO Staff to complete registration. LoGO met with Marion Superior Court and received sign off to move forward with building the Attorney ID Card Application. The service request was presented at the September EARC Meeting and September IT Board Meeting. Both the EARC Committee and the IT Board approved the project and LoGO will start development in October 2013. The Indianapolis Fire Department received approval to move forward with the Fire Reports Application from the IT Board in August. LoGO will meet with IFD to compile the technical requirements in Quarter Four 2013 and anticipates beginning work on this application at the beginning of 2014. In July the LoGO Admin Team met with the Department of Public Works (DPW) to discuss how LoGO could help streamline or automate processes. DPW has been searching for a way to accept credit card payments for the Additional 96 Gallon Totes they provide for a number of districts in Marion County. It was determined that LoGO could offer an Online Payment Solution to allow citizens to order and pay for these additional totes at no charge to the agency. A proposal was sent to DPW for review. The LoGO Admin Team completed the Quarter Three Subscriber Newsletter and sent this to subscribers the first week of October. The newsletter details the new online subscriber registration, the changes that occurred with Civil Court Records and Sewer Permits.

4

Development Updates

LoGO’s 2013 Verizon Audit was completed in mid-‐August and the preliminary results were received at the end of the month. LoGO is currently 95% complete for finishing the CyberTrust Security Standards for 2013. In anticipation of LoGO’s 2013 Verizon Audit, the LoGO Development Team worked to move the JAVA and .Net servers to a VBlock System which improves security, stability and processing. This migration was completed in September. The Development Team also worked on the Property Search Application to secure technical details to meet a requirement for the Verizon Assessment Compliance Audit. In July the Development Team performed maintenance on our production database, freeing up allocated space to be used for future services. The Development Team also worked on cleaning up the UNIX servers to improve memory and processing for JAVA applications. In August the Development Team completed a migration and upgrade of LoGO’s test SQL Server databases to a new server. This migration enhances database and server efficiency at NIC’s Central Data Center (CDC) which supports the servers. This

upgrade will allow NIC Central Data Center and LoGO Development Team to easily implement support strategies by unifying the location and version of the server. During the month of September the LoGO Indiana Development Team modified the Department of Code Enforcement’s Business Licensing links to assist with finding parcel information, and fixed an issue with the application accepting American Express as a form of payment. During the month of September, the LoGO Development and Admin Teams worked on updating the notification on the Sewer Permit Application to inform users of the change from the Department of Code Enforcement (DCE) to Citizen’s Energy Group (CEG). Beginning October 1st all Sewer (SWR) Permits will be processed through Citizen’s Energy Group this includes payments for this permit type. The Development Team removed all access to Sewer Permits from the IndyBiz Website and worked with DCE to remove the ability for users to pay for their Sewer Permits through the Citizen’s Access Page for DCE the week of September 23, 2013.

5

PORTAL FINANCIALS Description Quarter Three Quarter Three Year-‐to-‐Date Year to Date

2012 2013 2012 2013

Revenues $504,355 $541,275 $1,391,148 $1,640,070

Cost of Revenues $62,380 $55,729 $175,560 $167,597

Adjusted Gross Revenue $442,002 $485,546 $1,215,588 $1,472,473

EARC Revenue Share $44,200 $48,555 $121,559 $146,825

6

INSTANT ACCESS TRANSACTIONS BY AGENCY Quarter Three 2013

Services by Agency

Agency Service ACCD Over-‐the-‐Counter (OTC) and Online Donations Auditor, Assessor, Treasurer and Lobbyist Parcel Information, Property Information, Owner History, OTC, Lobbyist Registration DCE OTC and Online Permits, ACA payments and Licensing DCE, IHPC and Planning Online Document Portal DPW OTC and Online STEP payments IMPD Auto Desk OTC, Limited Criminal History, Incident Reports

Marion County Clerk/ Marion Superior Court

Civil and Criminal Case Searches, Justice Name Search, Party Booking Details, Financial Judgments, Summons, Tax Warrants & Satisfactions/ Online Probation Fees & Payment Center/Environmental Court OTC

MCSO Real Estate Listings and Commissary Payments Recorder OTC Traffic Court OTC and Online Traffic Ticket Payment Application OFM OTC Collection Payments DMD OTC for DMD

435 1,804 2,129

56 1,657

5,175

591 509

14,193

172 70 0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

7

SUBSCRIBER TRANSACTIONS BY AGENCY Quarter Three 2013

Services by Agency

Agency Service

Department of Code Enforcement Online Permits and License Renewal

Indianapolis Metropolitan Police Department Incident Reports and Limited Criminal History

Marion County Clerk and Marion Superior Court Party Booking Details, Civil Case Summary, Justice Name Search, Judgment Financials, Summons Services, Tax Warrants, Tax Satisfactions, Criminal Case Summary

Marion County Sheriff's Office Marion County Real Estate Lists

Auditor, Assessor, and Treasurer Offices Owner History, Parcel History, Property Report

DCE, IHPC and Planning DCE/DMD/IHPC-‐ Online Document Portal

5 1,539

41,052

33 5,040 4,334

21,380

113,566

38 9,584

4,339

22,919

154,618

71

14,624

Department of Code Enforcement

Indianapolis Metropolitan Police Department

Marion County Clerk and Marion Superior Court

Marion County Sheriff's Office

Auditor Assessor Treasurer Offices

Sum of Free Transaclons Sum of Paid Transaclons Sum of Total Transaclons

8

ACTIVE PORTAL PROJECTS Status Project Agency Description Deliverable Initial Go Live Projected Go

Live Date Risks/Issues

Green

Fire Reports IFD Provide Fire Inspection Reports and Fire Incident Reports online

SOW TBD TBD None at this time.

Green Property Card, Deed Transfer Reports and bulk data requests

Assessor Provide property cards and deed history info online for users

Proposal TBD TBD Ordinance prohibiting the sale of bulk data needs changed.

Green

Lobbyist Registration and Filing

DCE/ Mayor's Office

Rewrite/update applications for better functionality

SOW 12/15/2013 12/15/2013 None

Green

Attorney Cards Marion Superior Court

Develop an application that will allow attorney cards to be applied and paid for online

Proposal 12/20/2013 12/20/2013 Need to be granted access to the data through the State Roll of Attorneys.

Green

IndyParks Wi-‐Fi IndyParks Create a Splash page for Wi-‐Fi services in IndyParks as well as help create marketing and metrics gathering

Requirements gathering

TBD TBD

Green

Bid Amount Documents

MCSO Add additional document to MCSO Sherriff Sale Lists Application to show minimum bid amounts for properties

Proposal TBD TBD

Green

DPW Garbage Tote Payments

DPW Provide public facing page to accept credit card/echeck payments for 96 Gallon Totes

Proposal TBD TBD

9

Status Project Agency Description Deliverable Initial Go Live Projected Go Live Date

Risks/Issues

Green DMD/FileNet document access

DMD Create an online access page to request DMD documents currently stored in FileNet

Proposal TBD TBD Need access to FileNet

Red Over-‐the-‐Counter Migration

Various Implement NIC’s Over-‐the-‐Counter payment solution to replace the legacy LoGO OTC Solution.

Change Requests

Various TBD Sign-‐Off of Interagency Agreement from the Recorder.

Yellow

Online Documents Portal

Marion County Clerk’s Office

LoGO is working with the Clerk’s Office to add Court documents to the Online Documents Portal.

Proposal TBD TBD On Hold: Migration to Odyssey has put a hold on this until Q3/Q4 2013.

Yellow Civil Court Record application rewrite (3 applications)

Clerk and Courts

Rewrite of Civil Court Record applications to pull data from Odyssey

In process 5/13/2013 TBD On Hold: Web services to connect to Odyssey need to be provided to LoGO to access the data

10

COMPLETED PROJECTS/ENHANCEMENTS FOR 2013 Project Agency Description Go Live Status

Restricted Court Cases

Marion Superior Court

Disallow particular court cases from being searched and available online.

12/31/2012 Complete

Business License Renewal Application

DCE Requested to remove the renewal option for license renewal

1/31/2013 Complete

Real Estate Listing – PDF update

Marion County Sheriff’s Office

Additional enhancements have been requested by MCSO

2/15/2013 Complete

Electrical Cert Tags Fee change

DCE The certified mail fee for electrical self-‐cert tags changed from $6 to $7.

3/26/2013 Complete

Mail fee change for permits

DCE Updated the mailing fee for permits as requested by DCE

4/15/2013 Complete

Fire Inspection fee removal

DCE Removed the fire inspection fee from business license application

4/19/2013 Complete

Password format update

DCE Updated the online permit applications to accept the updated password format for subscribers

4/20/2013 Complete

Report scan to catch confidential info

IMPD Created enhancement to scan the body of incident reports to catch any SSN that may be listed in the text of the report in various formats.

4/15/2013 Complete

IMPD OTC Implementation

IMPD Implement OTC for Citizen Services Desk 5/24/2013 Complete

Accela 7.2 Upgrade to multiple LoGO applications-‐ ten total

DCE Accela 7.2 functionality upgrade 5/31/2013 Complete

Self Sign-‐on permit application update

DCE Update to self sign-‐on permit application to validate license info correctly after Accela 7.2 upgrade.

6/10/2013 Complete

Subscriber online login application

LoGO-‐IndyBiz website

Creating an online registration application for subscribers to the IndyBiz website

8/12/2013 Complete

11

Project Agency Description Go Live Status

Remove SWR permit option

DCE Remove the option for users to process SWR permits through IndyBiz/DCE. Citizen’s Energy Group has now taken this over.

9/26/2013 Completed


200 E. Washington Street, Suite 1942 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 13-37

INFORMATION TECHNOLOGY BOARD

Resolution to Authorize the Expenditure for FileNet Annual Maintenance & Support

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County (“Revised Code”) empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) has reviewed the business need for the continued use of FileNet; and WHEREAS, ISA is recommending approval of the annual expenditure for FileNet maintenance and support in an amount not to exceed One Hundred Seventeen Thousand, Two Hundred Eighty-Eight Dollars and Zero Cents ($117,288.00); NOW THEREFORE BE IT RESOLVED, that the IT Board authorizes the Interim Chief Information Officer to execute all reasonable and necessary agreements on behalf of ISA for FileNet annual maintenance and support for a total amount not to exceed One Hundred Seventeen Thousand, Two Hundred Eighty-Eight Dollars and Zero Cents ($117,288.00). _______________________________ Elizabeth L. White, Chairperson Information Technology Board ________________________________ Joseph O’Connor, Secretary Information Technology Board October 29, 2013

Information Services Agency

City of Indianapolis / Marion County

Storage and Backup Solutions Project

Status October 29th, 2013

Project Objectives

• Refresh aging storage and backup infrastructure

• Add capacity and performance for planned projects

• Transform data protection for improved backups

and offsite replication

• Simplify management and operations

• Provide flexible and scalable infrastructure solution

• Upgrade network (10GbE)

Solution Summary • Storage capacity increase

– Current environment contains 132TB of capacity – New solution contains 450TB of capacity – Sustains 300GB/week organic growth and new projects

• The 450 TB of capacity is divided between two storage platforms.

• Isilon – Enterprise Unstructured Data platform – (Home directories, shared drives, video, audio, etc.)

• VMAX – Enterprise Structured Data platform – (Databases, Sharepoint, Exchange, etc.)

• BRS – Enterprise Backup Recovery Systems – (Which is a highly reliable disk-based back up platform and

software)

Network Accomplishments

• Network installation completed(racked, stacked,

cabled and powered on)

• Network design and configuration completed

• Network failover testing completed

• Network production cut over completed

Installation Design and

Configuration

User

Acceptance

Testing

Production

Cut-Over

Installation at

DR Site

Isilon Accomplishments

• All Isilon installation completed (equipment racked,

stacked, cabled and powered on)

• Isilon design and configuration completed

• Isilon migrations completed

• Isilon secondary system is seeded and replicating data

• Isilon production cut-over completed


Configurati

on

Data

Migration

User

Acceptance

Testing

Production

Cut-Over

Installation

at DR Site

VMAX Accomplishments

• VMAX installation completed (equipment racked,

stacked, cabled and powered on)

• VMAX design and configuration work completed

• VMAX data migrations completed

• VMAX production cut-over completed


Configurati

on

Data

Migration

User

Acceptance

Testing

Production

Cut-Over

Backup & Recovery Solutions (BRS) Accomplishments

• All Data Domain/Networker installation completed

(equipment racked, stacked, cabled and powered

on)

• Data Domain/Networker design and configuration

work completed

• Data Domain/Networker production cut-over

completed


Configuration

Production

Cut-Over

Installation at

DR Site

Capacity Utilization Forecast

• Storage capacity increase – Current environment contains 132TB of capacity – New solution contains 450TB of capacity – Sustains 300GB/week organic growth and new projects

• Isilon – 250TB Usable Capacity – 50% Utilized – Approximately 125TB Usable Available

• VMAX – 200TB Usable Capacity – 20% Utilized – Approximately 160TB Usable Available

• BRS – 265TB Usable Capacity – 93TB Logical Front End Server Capacity Used – 27.6:1 Data Reduction Ratio

• New Solution Will Sustain Expected Growth for 3-5 years

Remaining Activities

• Establish connection to D/R site located at Purdue

• Relocation of EMC secondary equipment to D/R

site

• Migration of Exchange

• Questions

THANK YOU!

ISA CONTRACT REPORT <$100,000

2013

Date

Approved Dept. Description Vendor

Annual $

Amount

Total $

Amount

Funding

Department

or

Chargeback

MBE/

WBE Notes

11/13/12 MCSD TOAD for Oracle DLT 1,334.74$ 1,334.74$ ISA N License Renewal

11/26/12 Fleet FleetFocus M5 and Oracle Application AssetWorks fka Maximus 41,875.00$ 41,875.00$ ISA N License Renewal

11/26/12 OFM SW Support for Audits Columbia Ultimate 6,741.00$ 6,741.00$ ISA N License Renewal

12/03/12 ISA Streem Annual Maintenance for webcams CLEO 4,160.93$ 4,160.93$ ISA N License Renewal

12/03/12 Courts Informer Case Management Paperless Business Solutions 18,275.00$ 18,275.00$ ISA N License Renewal

12/11/12 Courts Laser Fiche SW Assurance Bolt Limited 5,816.00$ 5,816.00$ ISA N License Renewal

12/11/12 DPW Hansen Maintenance Infor fka Hansen 92,138.04$ 92,138.04$ ISA N License Renewal

12/11/12 OCC iManage Interwoven 3,370.50$ 3,370.50$ ISA N License Renewal

12/11/12 IMPD UltiChart Helicopter SW Aero Computers 2,495.00$ 2,495.00$ ISA N License Renewal

12/20/12 DMD TRANSCAD SW Support Caliper 9,600.00$ 9,600.00$ ISA N License Renewal

01/11/13 IMPD IMPD Cap 8 ImageWare 54,639.56$ 54,639.56$ ISA N License Renewal

01/16/13 ISA Microsoft Premier Support Microsoft 49,996.00$ 49,996.00$ ISA N Maintenance

01/16/13 GIS FME ESRI Suite Floating License ESRI 1,566.00$ 1,566.00$ ISA N License Renewal

01/24/13 IMPD Automated Fingerprint Identification System NEC 14,729.00$ 14,729.00$ ISA N Maintenance

02/01/13 ISA Engineer's toolset maintenance DLT Solutions 1,678.55$ 5,035.70$ ISA N SW Maintenance

02/01/13 ISA Ent Prof. for Enterprise Reporting (CPU) SAP/Business Objects 19,032.50$ 53,345.00$ ISA N SW Maintenance

02/01/13 MAC Intranet Quorum Support Lockheed Martin 16,235.00$ 16,235.00$ ISA N Maintenance

02/15/13 ISA VMWare Licensing VPSHERE ENT Matrix Integration 34,718.00$ 34,718.00$ ISA N SW Maintenance

02/15/13 ISA Billing SW, HW and Maintenance MTS-Integra TRAK 20,430.00$ 20,430.00$ ISA N Maintenance

02/15/13 OFM VSAM assist/Capacity plus Rocket Software 14,023.66$ 14,023.66$ ISA N License Renewal

02/15/13 ISA VMWare Licensing VSPHERE ENT VMWare 37,418.00$ 37,418.00$ ISA N License Renewal

02/22/13 MAC Cybertech NICE IP Phone Recording System Word Systems 3,150.33$ 6,300.66$ ISA N Maintenance

03/01/13 MCA AutoCAD Map 3D Licenses Subcription DLT Solutions 3,574.48$ 3,574.48$ ISA N SW Maintenance

03/07/13 ISA Fileloader Tier 3 Dell Financial 3,515.63$ 3,515.63$ ISA N SW Maintenance

03/08/13 ISA Platinum Support for Spam Detection Proofpoint, Inc 45,870.65$ 90,056.65$ ISA N SW Maintenance

03/13/13 ISA Intel Server Equipment Maintenance Service Express 72,960.00$ 72,960.00$ ISA N HW Maintenance

03/15/13 ISA Citrix Xenapp Netscaler Support Dell Financial 23,550.00$ 23,550.00$ ISA N SW Maintenance

03/18/13 IMPD WinACE Software Techniques 11,745.00$ 23,490.00$ ISA N License Renewal

03/18/13 MCC Detacher Peak Technologies Inc 1,367.71$ 1,367.71$ ISA N HW Maintenance

03/18/13 MCC Pressure Sealer Peak Technologies Inc 2,170.80$ 2,170.80$ ISA N HW Maintenance

03/18/13 DCE Cannon HW & SW Imaging Office Systems 2,056.01$ 4,112.02$ ISA N HW Maintenance

03/18/13 DCE Kofax Software Maintenance Berkheimer Onesource 29,734.00$ 63,175.00$ ISA N SW Maintenance

03/18/13 OCC Imagetech Redaction Module SW Maint. Berkheimer Onesource 1,300.00$ 1,300.00$ ISA N SW Maintenance

03/18/13 ISA Property Systems Help Desk PSA PVDNet, LLC 6,240.00$ 6,240.00$ ISA N Services

03/18/13 ISA

Gold Coverage for Fluke Optiview Portable

Sniffer Appliance Matrix Integration 3,695.00$ 11,015.00$ ISA N HW Maintenance

03/21/13 ISA Web Based Calendaring System Active Data Exchange 5,695.00$ 76,635.00$ ISA N SW Maintenance

03/28/13 MCA Apex Sketching Software Apex Software 4,050.00$ 4,050.00$ ISA N SW Maintenance

03/28/13 ISA Juniper Core and NBD Support Matrix Integration 20,923.00$ 20,923.00$ ISA N SW Maintenance

2013

ISA CONTRACT REPORT <$100,000

2013

Date

Approved Dept. Description Vendor

Annual $

Amount

Total $

Amount

Funding

Department

or

Chargeback

MBE/

WBE Notes

03/28/13 DCE Daeja Viewer Berkheimer Onesource 4,208.75$ 4,208.75$ ISA N SW Maintenance

04/09/13 ISA Citrix Xenapp Licensel Renewal Dell Financial 23,550.00$ 90,499.72$ ISA N SW Maintenance

04/12/13 ISA Outside Counsel for Sourcing Contract Taft, Stettinius & Hollister 95,000.00$ 95,000.00$ ISA N Services

05/10/13 MCA QAS Software License Experian QAS 15,139.33$ 29,967.27$ ISA N SW Maintenance

05/10/13 DPS Chameleon/CMS Software Maintenance HLP,Inc. 11,520.00$ 11,520.00$ ISA N SW Maintenance

05/10/13 ISA MOVEit Software Ipswitch, Inc. 5,500.00$ 28,250.00$ ISA N SW Maintenance

05/10/13 ISA DR services Lifeline Data Centers, LLC 40,500.00$ 78,900.00$ ISA N Services

05/10/13 ISA OPT-E-MAN 246 W 34th Street AT&T 21,600.00$ 21,600.00$ ISA N Circuit

06/06/13 MCSD TOAD for Oracle TOAD Std. Ed. Maint. DLT Solutions 1,268.12$ 1,268.12$ ISA N SW Maintenance

06/06/13 MCSD PowerDMS/TEST/Survey-Annual Maintenance Innovative Data Solutions 2,499.00$ 2,499.00$ ISA N SW Maintenance

06/06/13 ISA Jboss and Redhate software maintenance Dell 15,605.68$ 15,605.68$ ISA N SW Maintenance

06/06/13 ISA Quest Reporter Enabled Acct Maintenance Dell 13,590.00$ 13,590.00$ ISA N SW Maintenance

07/12/13 DCE Fujitsu Scanners Matrix Integration 3,054.00$ 3,054.00$ ISA N HW Maintenance

09/18/13 TreasurerTPG A776 Printer, and APG Cash Drawer. System Innovators 42,687.00$ 62,180.00$ ISA N SW Maintenance

09/19/13 ISA Enterprise Pro reporting tools. SAP Public Services, Inc. 19,274.21$ 72,619.21$ ISA N SW Maintenance

10/03/13 DMD LP360 Advanced Node Locked Qcoherent Software, LLC. 1,398.00$ 1,398.00$ ISA N SW Maintenance

10/03/13 ISA J-Care Core Support.Steal Belted Radius Matrix Integration 6,450.00$ 6,450.00$ ISA N SW Maintenance

2013

Agenda for October 2013 Meeting - Indianapolis · Information Technology Board Agenda Leading the...

Documents

Transcript of Agenda for October 2013 Meeting - Indianapolis · Information Technology Board Agenda Leading the...