Agenda

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The Corning Journey to Performance Excellence: Innovation Spanning Three Centuries A discussion of new content in the ASQ Knowledge Center asq.org/knowledge-center

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The Corning Journey to Performance Excellence: Innovation Spanning Three Centuries A discussion of new content in the ASQ Knowledge Center asq.org/knowledge-center. Agenda. Summary of key concepts from Corning case study Video clip: Corning performance excellence model Discussion - PowerPoint PPT Presentation

Transcript of Agenda

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The Corning Journey to Performance Excellence:

Innovation Spanning Three Centuries

A discussion of new content in the ASQ Knowledge Center

asq.org/knowledge-center

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Agenda

• Summary of key concepts from Corning case study

• Video clip: Corning performance excellence model

• Discussion• Open networking

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Summary of Corning’s journey

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The Corning Performance Excellence Model

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Don McCabe, former senior VP,manufacturing & performance excellence,Corning

The Corning Performance Excellence Model

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Corning’s results• Longevity: 160 years of leadership in

innovation and manufacturing• Savings:

– $1.5 billion in savings over eight years– $300 million in savings in one year using four

improvement methodologies  • Participation and engagement:

– 3,000 Green Belts & Black Belts– 4 individual improvements per year,

per employee

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Conversation starter—business context

• What are the primary business challenges addressed by Corning’s performance excellence system?

• What are Corning’s approaches to these three imperatives for meeting today’s challenges …– Strategy for growth?– Execution?– Sustainability?

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Conversation starter—evolution of quality

• How did Corning’s definition of quality change over the years?

• Why did Corning’s initial approach, which had led to receiving the Baldrige Award, need to evolve?  

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Conversation starter—quality and collaboration

McCabe calls quality the “collaborative competitive advantage.” • Discuss the connection between

quality and collaboration• How can leaders motivate

employees to work collaboratively to create competitive advantage?

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Conversation starter—leading transformation

How can corporate leaders …• Disseminate learning on common

quality tools and embed quality principles in everyday operations?

• Assure that quality projects are designed to further strategic initiatives of the organization?

 

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Continue the discussion

Complete post-meeting survey or contact [email protected] to: • Offer feedback• Recommend organizations for case studies• Recommend topics for your Section

meetings• Get help finding more content that meets

your needs

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Keep talking about quality content!

asq.org/knowledge-center