Afterthoughts Presentation

After thoughts…..On line discussion for follow up

after a workshop in the hospitality industry. Web 2.0 for Training

Ali Green, OLIT593 Spring 2009

OLIT593

Dr. Brady

After Thoughts….to think through ahead of time….Imagine this situation, Intercontinental Hotels Group is putting on a workshop at a hotel across town. As a General Manager, you are required to attend 3 workshops a year. The workshop content is good and you have other questions that arise on your drive home, there is no outlet to continue discussing the new learning….…..


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PS After Thoughts is to inspire and complement learning after a face to face

workshop. It is to connect the learners and have a forum to share their thoughts….after the workshop ends.


Problem Statement

Leave workshop

In a face to face workshop, the learning happens on site at a remote hotel. Then, after a day the participants typically have no contact with the instructor or other participants.

Learning Continues after a face to face workshop by social network. Learning can be shared and feedback given in a secure environment to collaborate.

There is no support for after workshop questions. Or, follow up on what the participants say they will do once they get back to the hotel. Much of the workshop is stand and deliver.

Current State

Follow Up questions can be answered by instructors, fellow participants. Gives a voice to those who feel more comfortable online.

Desired State

Analysis

Audience

Learning

Options

Constraints

Analysis


Who is the audience?Face to face workshop to be held regionally. All of the workshops for the example are one day, off site and include a variety of learners. The hospitality industry has a very diverse population of employees as well as the educational level, age, and background.

There are several different workshops in which would benefit from a web 2.0 collaboration after the face to face workshop. For this example I will highlight the following examples:

Strategic Management – For the Management TeamSkills Workshop – LeadershipSkills Workshop – Building High Performance Teams

Audience


Learning by Doing Learning by Experience Learning by Example Learning by Storytelling

Learning


Different strokes for different folks….different learners different styles

Allowing different techniques in the workshop, then spark collaboration in the web 2.0 environment.

Pique interest for further learning by offering tools

Options


Learn

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Not motivated to learn

Only at the face to face workshop for the “credit”

Information is too hard or easy

Does not fit in with the peer group at the face to face workshop

No computer at work area

No time for extra activities

The work area is not suitable for the social networking to occur

Not allowed to sign up for a “social network” at work

Constraints


DesignWeb 2.0 Tools

Approach

Interactive(ity)

Design


Web 2.0

Designing the “After Thoughts” for motivation and learning continuance

Assign as an “assignment” for follow up within a week

Select learners that will take the position of “leadership” at their hotel and follow up

Web 2.0 Tools


Online Social Network Supplemental Materials available Slide share Threads for discussion Case Studies Podcasting Digital Stories

Approach


Allow for ease into the Site Diverse age group – appeal to all

generations Collaboration in a trusting environment Constructivist base (continuous

change)

Interactive(ity)


Development

Social Networking – NING.com

Slideshare for

Presentations

Collaboration

through forums

RSS Feeds from

appropriate blogs

Podcasting on

topics


Social Networking for Learning

NING is the choice for the web 2.0 tools

http://justonemorethought.ning.com/


Implementation

Set up one site for each workshop topic Invitation to the site after the workshop

– this is a feature of the site – invitation only is an option to set up in the administrative side of NING

Facilitator to monitor the room and maintain the current knowledge


Evaluation

Natural timeframe for learners to be attracted to the site – 1-2 weeks after the workshop

Allow for feedback through the Intercontinental Hotels Group training web-site

Feedback then is directly to the facilitator of the NING site and changes are made as needed


Let the thoughts continue….


ReferencesInstructional Technology Global Resource Network. (n.d.). http://www.ittheory.com/index.html

Gardner, Howard (2008). Howard Gardner. Retrieved April 13, 2009, from http://www.howardgardner.com Web site: http://www.howardgardner.com

Keller, J. M. (1987). Development and use of the ARCS model of instructional design. Journal of Instructional Development, 10(3), 2-10.

Keller, J. M. (1983). Motivational design of instruction. In C. M. Reigeluth (Ed.), Instructional-design theories and models: An overview of their current status. Hillsdale, NJ: Lawrence Erlbaum Associates.

Keller, J. M. (1984). The use of the ARCS model of motivation in teacher training. In K. Shaw & A. J. Trott (Eds.), Aspects of Educational Technology Volume

XVII: staff Development and Career Updating. London: Kogan Page.

http://www.ittheory.com/index.html

http://www.howardgardner.com/

Afterthoughts Presentation

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