““Recruitment and Selection Process of

BASIC Bank Ltd.”

Afrin, Niyara Nur. 

ID# 06-06735-2 

Major: Human Resource Management

Banking Industry is the potential industry on which the growth of a country depends a lot.

Banking industries are very big in BangladeshIt is very influentialIt plays a dynamic role in the economic development

BASIC Bank has developed a skilled and efficient workforce

HR department meets all the requirements of the employees

The HR activities are applied with a huge effort

Established under the ambit of bank Company Act, 1913.

In January 21, 1989 started its commercial banking operation.

This bank owned by government. This bank started as a joint venture

enterprise of the BCC Foundation.

BCC Foundation owned 70 percent shares and remaining 30 percent owned by the Government of Bangladesh (GOB)

Authorized Capital- Tk. 2000 million in 31 Dec. 2009

Paid up capital  Tk. 1455.30  million. Total Reserve and Surplus up to Tk.

2468.61 million.

Existing Organization Pattern of BASIC Bank:

Managing Director is the chief executive of the bank.

The general manager and other executives assist Managing Director.

Managing director is responsible for overall administration.

GM (Operation)

Deputy General Manager

GM (Maintains)

Managing Director

Chairman

GM (ID)GM (Administration)

Senior Principal Officer

Principal Officer

Officer

Clerical StaffGo-down staffBanking Staff

Assistant General Manager

Non-Clerical StaffSecurities StaffMessenger Staff

Organization Chart of BASIC Bank

Manager/DGM/AGM

In charge Foreign Department

In charge General Banking

In charge Loan Department

2nd Manager

Cashier

Disbarment (Letter & others)

Cleaner, Tea Boy & others

Arm Guard and Messenger

BASIC Bank Ltd. Branch Office Organogram

1. Broad objective: To analyze the Recruitment and Selection

Process of BASIC Bank Ltd. To fulfill the requirement of the internship

under BBA program.

2. Specific objective: To have practical exposures in different banking

activities. To develop knowledge and a clear understanding

about the HR activities of BASIC Bank Ltd. To identify and focus the Recruitment and

Selection Process.

This study provides insight into the Recruitment and Selection Process of BASIC Bank Ltd.

Emphasizes the sequential activities involved in HR process.

The main limitation of this report is time frame because the internship course is only for 2/3 months, and I did my internship only 1 month. So it’s very difficult for me to give all of the information in this report.

Management/officials are not always that much helpful as they are busy.

It may be difficult to collect the information from various personnel for the job constrain.

Scope and delimitation of the study

Primary Data Observation of banking activities Overflowing conversation with the departmental heads and

their assistants Face to face conversation with the bank officers and staffs Different circulars of BASIC Bank Limited

 Secondary Data

Various prospectus of the Bank Website of Bangladesh Bank Website of BASIC Bank Limited Annual Report of the BASIC Bank Limited Different circulars issued by Head Office and Bangladesh

Bank

Recruitment

Recruitment is understood as the process of searching applicants for the jobsAttract and encourage more and more candidates to apply in the organization.Increase the pool of job candidates at minimum cost.It forecasts how many people will be required in the company.

Recruitment SourceTwo types of Source:

1. Internal Sources

EmployeeReferrals

promotionsTransfers

INTERNAL SOURCESINTERNAL SOURCES

Skill inventory

Recruitment Source2. External Sources

Internet

Advertisement on News Papers

EXTERNAL SOURCESEXTERNAL SOURCES

Recruitment ProcessDifferent Steps of Recruitment Process:

1. CV Submission

2. Application Evaluation

3. Ability Tests

4. Capability Based Interviews

5. Reply Letters

6. Job Offer

Selection

Selecting the right candidate from the pool of applicants It is the process of evaluating the qualifications, experience, skill, knowledge, etc.

Selection ProcessInitial screening

Completed application

Background investigation if required

Comprehensive interview

Employment test

Medical/ physical examination if required

(conditional job offer made)

Permanent job offer

Conditional Job Offer

Reject Applicant

BASIC Bank is not nationalized but governmental bank. So, sometimes managements of BASIC Bank are selected by the government. Therefore, generally the activities of the bank are influenced by the political change.

In modern banking system most of the banks are taking the applicant form by online system. But BASIC Bank has not started online recruiting system yet.

Sometimes some officers show very much diplomatic behavior with their colleagues and also with their customers.

Sometimes some officers do not get their promotion on due time, which decrease the motivational level of employees.

The web site of BASIC Bank is not organized; as a result, some latest data cannot be collected from web site. I think customers of BASIC Bank are also facing same problem.

We know every nationalized bank has huge political involvement. So, I believe that if a portion of its share is sold in stock market, the problem may be overcome.

BASIC Bank should start to take application form from applicant by online system.

The bank authority should aware the employees about their behavior with the customers and their colleagues. The employees have to be very polite to all of their customers and colleagues in any situation.

Recommendations

The top level management has to be aware about the promotion of their employees. Because, it always helps to motivate the employees.

The web site information should be more organized. Because many people are using internet and they try to collect information from web site. Web site should be designed by experienced web designer.

The bank should emphasize more on training its employees on a frequent basis.

Recommendations

Modern Commercial Banking is challenging business.

The rewards are modest; the penalties for bad looking are enormous.

Commercial Banks are great monetary institutions, important to the general welfare of the economy more than many other financial institutions.