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Advocacy in academic libraries & collaborative infrastructure of library statistics in Africa
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Transcript of Advocacy in academic libraries & collaborative infrastructure of library statistics in Africa
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Advocacy in academic libraries & collaborative infrastructure of library statistics in Africa
Dr. Elisha ChiwareDirector: CPUT Libraries
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ContentsPart 1 – Introduction
Why advocacy in libraries?Part 2 - Approaches to advocacy
Strategic planning Collaboration Policy development Marketing and promotion
Part 3 - Collaborative statistics database infrastructure
Building in-house statistics database: CPUT Libraries Building collective statistics database: CHELSA Building a continental approach: Africa statistics project
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Part 1 – Introduction:Why advocacy in libraries?
Advocacy is about saying to decision-makers & stakeholders that library statistics is:
A base for decision-making and a good marketing tool A base for analysis of current work & comparison with
previous years Key in a public relations exercise for the library
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Part 2 - Approaches to advocacy: Strategic Planning
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Part 2 - Approaches to advocacy: Collaboration
Surveys
Institutional:• Information Literacy surveys
Library:• LIBQUAL Survey ; User satisfaction
survey (In-house); Library space survey; Staff surveys
Ongoing:• Exit surveys; Suggestion box
surveys
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FacultyInformation literacy
certificateCollaboration with Faculties & Centre
for Continuing Education Face-to-face training and online
module Assessment (per module or for
the whole course) Detailed training statistics based
on:o Branch
o Department
o Trainer
o Number of sessions
o Number of trainees
o Year of study
o Time slots
CPUT accredited certificates
Programme review manualProgramme certification by professional
bodies Report covers Library’s strategic
alignment with the University; Clientele; Teaching and Learning; Collection; Library facilities; Information support services; Future initiatives and trends; Appendices
and includes: Department budget allocation, ILL usage, database usage, training statistics, etc.
Librarians provide comment and insight
Taken to University Quality Assurance Department for input
Approved by Deans
Programme review statistics
UsageAge of print collection
2 year comparison for no. of items and usage
Colour coded according to facultyBreak down per subject area and Dewey range
No. of items – Books, AV and PeriodicalsBooks include breakdown of Open shelf, Short Loan and Reference items
Breakdown of the number of students perBranch and student level;Indicates the number of active students
Example of the number of items circulated per user type within the department
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Statistics on what? Describing & measuring performance Contribution to research, scholarship and
community services in the university Collection size and strength Number of postgraduate students and
researchers Frequency of library visits and requests for
assistance Trends in library use
Feedback to faculty/departments
Usage trends of library resources by postgraduate students
Providing research committees with essential data on Post Graduate / Researchers’ information use and behaviour
Following up on researchers’ research output e.g. using the standard platforms like Scopus, Web of
knowledge Is the research output of any significance to the
community?
Statistics and the research librarian
User trends; Statistics
Research support librarian
Library management use:
• Annual report• Feedback to faculty
Library advocacy
– to resource allocators
More support
Improved facilities; Increase post
graduate research outputs
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Part 2 - Approaches to advocacy: Marketing and promotion
In line with University strategy
Aligning segment characteristics with products
Fundamental needs of users
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Marketing outreach
Awareness campaigns:
Engineering caucus – feedback on library activities and Faculty involvement
E-Resources fair – taking e-resources into public space and interacting with faculty and students
Leesnet –Mini conference/colloquium including panel discussion with experts
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Part 3 - Collaborative statistics database infrastructure:
Building in-house statistics database: CPUT Libraries
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Purpose recording of annual statistics inputting of monthly statistics “official” library statistics access a variety of statistics in one place access to statistics via reports
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Database features Source code PHP Database MySQL Minimal jscript No cookies, flash animation, add-ons
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Main features Security Data selection Reports Automated alert system Document storage Help
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Indicators/Guidelines3 main sources used: Measures For Quality In SA HEI Libraries / CHELSA CHELSA Guide to the self review of University Libraries
(2006) ISO (ISO 2789)
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Access
Registration details (including Institution and branch) + Access permissions (allocated by Systems administrator) +
Roles assigned to person (by Systems administrator) =
Menu options
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Data entry determined by:
Data input
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Data entry Staff member inputs data
per counter
Counters available are based on access
permissions
A detailed explanation is provided for each counter
All data input can be retrieved via reports
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Data maintenance menu
Available to Institutional administrators
Lists all available functionality as menu items
Used to: set-up parameters; allocate
permissions; create links; provide access to templates
for non-standard data
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Reports
System administration Pre-defined View system setup
Templates Pre-defined
Fixed reports Non-standard data structures
Report designer reports Based on templates CHELSA reports Institutional reports
Can be downloaded as EXCEL spreadsheets
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Automated alerts Determined by
Institution
Up to 4 alerts Define period between alerts Initial alerts sent to data entry
staff 3rd alert sent to supervisor as
well 4th alert – supervisor to take
action Inspect menu allows viewing of
data input
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Documents
Can store documents on the database Access controlled Create directories Upload from PC
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Part 3 - Collaborative statistics database infrastructure:
Building collective statistics database: CHELSA
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IndicatorsStatistics collected for trend analysis and benchmarking with
other academic libraries in SAAreas covered include: Provision of stock Annual additions to stock Subscriptions to electronic databases Study spaces No. of libraries Clientele Hours open per year Library staff Use of library services Expenditure Access to electronic resources
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CHELSA database module Access restricted to global administrator
Creates databases for institutions Links Institutions to regions Creates user records for institutional administrators Assigns access permissions for databases and institutional administrators Creates and edits CHELSA data input categories, sub-categories and counters Assigns definitions and parameters for categories, etc.
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Main features Access via web interface Data kept behind firewall
All database features available
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Data HierarchyTwo components: CHELSA data
Input categories determined by global administrator
All institutions data available via reports
Institutional data Usage is optional Categories determined per
institution Access restricted to
institution Reports viewable by
institution only
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Access information
University Link
Region / Institution / Branch / User name / Access level
Menu options
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CHELSA reports Available to all Institutions Viewership based on access permissions within the institution Can view selected years per institution Can select which Institutions you want to view
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System notes
Submit requests for features, new developments or report bugs online
View notes
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Part 3 - Collaborative statistics database infrastructure:
Building a continental approach: Africa statistics project
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CPUT: IATUL and IFLA Collaborative Activities 2013
Post conference workshop at IATUL, Cape TownAssisting in the development of MOOCs at Oslo University for training librarians in developing countries
2014 Brunei, South East Asia expertise sharing meeting
2015 IFLA Pre/post conference workshop
Other initiativesAfrican Librarian forums – presenting on statistics
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Thank you