Advisor.com GroupWise Consulting Success Tricks of the Trade Author: Gregg A. Hinchman Company:...

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GroupWise Consulting GroupWise Consulting Success Tricks of the Success Tricks of the TradeTradeAuthor: Gregg A. HinchmanAuthor: Gregg A. HinchmanCompany: Hinchman ConsultingCompany: Hinchman Consulting

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Introduction: OutlineIntroduction: Outline

IntroductionIntroduction SpeakerSpeaker Presentation BusinessPresentation Business

Knowledge TransferKnowledge Transfer DefinitionsDefinitions ToolsTools

Best PracticesBest Practices AgentsAgents System OperationsSystem Operations Client OptionsClient Options MiscellaneousMiscellaneous

SummarySummary


Introduction: SpeakerIntroduction: Speaker

Gregg A. HinchmanGregg A. Hinchman Self-Unemployed Consultant, Self-Unemployed Consultant,

www.HinchmanConsulting.comwww.HinchmanConsulting.com 11+ years of GroupWise Experience11+ years of GroupWise Experience 5 years of Clustering experience5 years of Clustering experience Author:Author:

““Success with Clustering GroupWise 7” Success with Clustering GroupWise 7” www.TayKratzer.comwww.TayKratzer.com

Co-Author: Co-Author: ““Success with GroupWise Document Management”Success with GroupWise Document Management”

GroupWise Coolsolutions ArticlesGroupWise Coolsolutions Articles Consultants’ CornerConsultants’ Corner

GroupWise Advisor Magazine ArticlesGroupWise Advisor Magazine Articles


Introduction: Presentation Introduction: Presentation BusinessBusiness

Topic Topic We will discuss Best Practices for implementing We will discuss Best Practices for implementing

and supporting a and supporting a GroupWise 7 system.GroupWise 7 system.

FormatFormat Discussion will be led with supporting examples Discussion will be led with supporting examples

given.given. QuestionsQuestions

Please hold until “Question Breaks”Please hold until “Question Breaks” Knowledge:Knowledge:

Advanced GroupWise 7Advanced GroupWise 7 Related Sessions:Related Sessions:

Upgrades for the One-Minute AdministratorUpgrades for the One-Minute Administrator Living the Highly-Available-GroupWise LifestyleLiving the Highly-Available-GroupWise Lifestyle Clustering GroupWise 7 on OES LinuxClustering GroupWise 7 on OES Linux


Knowledge Transfer: Knowledge Transfer: Definitions and ToolsDefinitions and Tools

DefinitionsDefinitions Best PracticeBest Practice Consolidation = CollapsingConsolidation = Collapsing Move vs. MigrateMove vs. Migrate

ToolsTools ConsoleOneConsoleOne Server Consolidation and Migration Tool KitServer Consolidation and Migration Tool Kit MonitorMonitor Onsite Admin ProOnsite Admin Pro DNS/DHCP/SLP -GroupWise is only as good as... DNS/DHCP/SLP -GroupWise is only as good as...


Best Practices: AgentsBest Practices: Agents MTAMTA

DescriptionsDescriptions Agent SettingsAgent Settings

2nd Priority Threads2nd Priority Threads HTTP UserHTTP User

Network SettingsNetwork Settings IP vs. DNSIP vs. DNS Ports -Standard vs. non-StandardPorts -Standard vs. non-Standard

LoggingLogging 'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose, PleaseVerbose, Please Message LoggingMessage Logging

Scheduled Events -eDirectory User SyncScheduled Events -eDirectory User Sync Primary Only, Please, unless. . .Primary Only, Please, unless. . .

Configuration FileConfiguration File /Home-Volume:\directory/Home-Volume:\directory /TCPINBOUND-600+/TCPINBOUND-600+ /TCPTRUNKWIDTH-4/TCPTRUNKWIDTH-4 Hard configure Ports/IP Addresses???Hard configure Ports/IP Addresses???


Best Practices: AgentsBest Practices: Agents


Question BreakQuestion Break

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Best Practices: AgentsBest Practices: Agents POAPOA

DescriptionsDescriptions Agent SettingsAgent Settings

TCP Handler Threads for Client/Server Processing = 20-TCP Handler Threads for Client/Server Processing = 20-30 users per thread (default 6)30 users per thread (default 6)

Max App Connection = 4 per user (default =2048)Max App Connection = 4 per user (default =2048) Max Physical Connections = 1 per user (default 1024)Max Physical Connections = 1 per user (default 1024) Default CPU utilization threshold for the NLM POA is 85 Default CPU utilization threshold for the NLM POA is 85

percentpercent HTTP UserHTTP User

Network SettingsNetwork Settings IP vs. DNSIP vs. DNS Ports -Standard vs. non-StandardPorts -Standard vs. non-Standard

QuickFinder SchedulingQuickFinder Scheduling LoggingLogging

'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose, PleaseVerbose, Please

Scheduled Events -For each Post OfficeScheduled Events -For each Post Office Daily Disk Check -500MB -100MBDaily Disk Check -500MB -100MB Daily Structure and IndexDaily Structure and Index Weekly ContentsWeekly Contents



Post Office Sizing



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Best Practices: AgentsBest Practices: Agents Gateways -GWIAGateways -GWIA

DescriptionDescription Network Address -HTTP Port and TCP PortNetwork Address -HTTP Port and TCP Port LoggingLogging 'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory

Verbose PleaseVerbose Please SMTP/MIMESMTP/MIME

Bind ExclusiveBind Exclusive Mailbomb -Set/Not SetMailbomb -Set/Not Set Undeliverable Handling -Set/Not SetUndeliverable Handling -Set/Not Set

POP/IMAPPOP/IMAP Post Office Links -Client/Server with IP AddressPost Office Links -Client/Server with IP Address /HOME switch/HOME switch



Gateways -WebAccessGateways -WebAccess DescriptionDescription Network Address -HTTPNetwork Address -HTTP LoggingLogging

'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose PleaseVerbose Please /LogDiskON –in the configuration file/LogDiskON –in the configuration file

Post Office Links -Client/Server with IP AddressPost Office Links -Client/Server with IP Address /Home switch/Home switch



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Best Practices: System Best Practices: System OperationsOperations

Tools| System OperationsTools| System Operations Routing DomainsRouting Domains eDirectory User Sync -Primary MTA Only eDirectory User Sync -Primary MTA Only

Replica on MTA serverReplica on MTA server Remote User/PasswordRemote User/Password

Pending OperationsPending Operations Addressing RulesAddressing Rules Internet AddressingInternet Addressing LDAP ServersLDAP Servers


Best Practices: Client OptionsBest Practices: Client Options Client OptionsClient Options

Lock Down the Settings -Domain, Lock Down the Settings -Domain, Post Office, User Post Office, User

Personal POP3/IMAPPersonal POP3/IMAP Client Mode Client Mode Send OptionsSend Options

Allow use of ‘Reply to All -On/Off?Allow use of ‘Reply to All -On/Off? Allow rules to loop -On/Off?Allow rules to loop -On/Off? Disk Management -Set LimitsDisk Management -Set Limits

SecuritySecurity Password Caching -On/Off?Password Caching -On/Off? Use eDirectory password -On/Off?Use eDirectory password -On/Off?



??


Best Practices: MiscellaneousBest Practices: Miscellaneous Email PoliciesEmail Policies

Email Retention PolicyEmail Retention Policy How many years?How many years? What Regulatory/Statutory Requirements?What Regulatory/Statutory Requirements?

Archive PolicyArchive Policy What's in the 'live' GroupWise system? What's in the 'live' GroupWise system?

180 Day -365 Day180 Day -365 Day What's archived?What's archived?

Deletion PolicyDeletion Policy ArchivingArchiving

NativeNative 3rd Party -standards based XML like 3rd Party -standards based XML like

GWArchiveGWArchive AntiSpam/AntiVirusAntiSpam/AntiVirus


SummarySummary

Look at the DesignLook at the Design Tune the AgentsTune the Agents Get Rid of the “old stuff”Get Rid of the “old stuff” Lock down the clientLock down the client Implement PoliciesImplement Policies Keep the “live” system cleanKeep the “live” system clean Implement AntiVirus/AntiSpamImplement AntiVirus/AntiSpam Plan and DocumentPlan and Document



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This session WILLThis session WILLhave updates.have updates.


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