advertising + sales .ppt

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    ADVERTISING Any paid form of non-personalpresentation & promotion of ideas,

    goods or services by an identifiedsponsor

    mostly used by business firms,non-profit organizations,professionals, social agencies

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    ADVERTISING

    OBJECTIVES

    A specificcommunication tasktobe accomplished with a

    specific targetaudienceduring a specific periodoftime.

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    ADVERTISING

    BUDGET depends on its stage in the product

    life cycle and market share.

    New Products typically need largeadvertising budgets to build

    awareness & to gain consumertrial.

    Mature Brands usually require

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    SETTING ADVERTISING

    BUDGET More Competitive Brands in a market

    with many competitors and high

    advertising clutter must be advertisedmore heavily to be noticed above thenoise in the market.

    Undifferentiated Brands may requireheavy advertising to set them apart.

    Differentiated Brands : For suchproducts, advertising can be used to

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    DEVELOPING

    ADVERTISIING STRATEGY Creating Advertising Messages

    Selecting Advertising Media

    Media Planning function & creatingthe message are equallyimportant.

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    CREATING ADVERTISING

    MESSAGES

    Advertisement cannot succeed

    unless it communicates well &gains attention.

    Good advertising messages areimportant in existing costly &

    cluttered advertising

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    BREAKINGBREAKING

    THROUGHTHROUGHTHETHE

    CLUTTERCLUTTER

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    STRATEGY Identify customer benefits

    Example: Head & Shoulder compelling creative concept

    Example:Safeguard Antibacterial Soap Creative concept may emerge as

    a visualization a phrase a combination of two

    Advertising appeals should havefollowing three characteristics

    Meaningful Believable Distinctive

    Example: Colgate Toothpaste

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    EXECUTIONAny message can be presented indifferent execution styles, such as

    Slice of Life Lifestyle Fantasy Mood or Image

    Musical Personality Symbol Technical Expertise Scientific Evidence Testimonial Evidence or Endorsement

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    SLICEOF LIFEExample:

    Tang Instant Drink

    LIFE STYLEExample:Ads of Yamaha, Honda,Suzuki etc

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    FANTASYExample: PONDS Dream Flower Talcum

    Powder

    MODEL OR

    IMAGEExample: Pantene

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    MUSICALExample: Telenor Talk Shawk

    Sunsip Ka Limopaani

    PERSONALITY

    SYMBOLExample: Dentonic Tooth Powder 7up

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    EXPERTISEExample: Haleeb Milk Pack

    Nido

    Example:Dettol an AntibacterialSoap

    HarpicPower

    CIENTIFIC EVIDENCE

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    EVIDENCE OR

    ENDORSEMENTExample:

    Lux Beauty Soap

    Lifebuoy Germ Buster

    Pert Plus

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    EXECUTION

    Advertiser must choose a tone for the ad.Example:Nokia Mobile Phone

    Advertiser must use memorable andattention getting words in the ad Example: Habib Cooking Oil---- Format elements make a difference in an

    ads impact as well as in its cost. A

    reader notices the Illustration Headline CopyExample: Surf Excel

    Moreover these three elements must

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    ADVERTISING

    MEDIA1. Deciding on reach, frequency

    and impact

    2. Choosing among major media

    types

    3. Selecting specific media

    vehicles

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    FREQUENCY &

    IMPACT REACH

    FREQUENCY

    MEDIA IMPACT

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    AMONG MAJOR

    MEDIA TYPES Major media types are: Newspapers Television

    Direct mail Radio Magazines Outdoor Internet

    Factors influencing media choices Media Habits of Target Consumers Nature of the Product Advertising Cost Media Impact Media Multi-Taskers

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    SPECIFIC MEDIA

    VEHICLES cost per thousand personsreached by a vehicle.

    costs of producing ads fordifferent media.

    media cost measures against

    several media impact factors like Audience Quality Audience Attention Editorial Quality

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    MEDIA TIMINGS

    Continuity

    Pulsing

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    ADVERTISING

    Communication effect

    Sales effect

    S G

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    ADVERTISING

    CONSIDERATIONS

    Organizing for advertising

    International advertising

    decisions

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    if your trade promotion rupees,if your trade promotion rupees,arent building your brand, whatarent building your brand, whatthe hell are they building??the hell are they building??

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    SALES PROMOTION short-term incentives to encourage the

    purchase or sale of a product or service

    Unlike advertising offers reasons to buy aproduct or service, sales promotion offers

    reason to buybuynownow!!

    constitutes wide variety of promotion

    tools designed to stimulate

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    RAPID GROWTH OF SALEPROMOTION

    ..targeted toward final buyers, retailers

    and wholesalers, business customers, andmembers of the sales force

    Pressure on project managers to increase

    sales

    Competition faced by companies

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    SALES PROMOTION

    OBJECTIVES consumer promotions

    Trade promotions Sales force

    Sales promotions are usually usedtogether with advertising, personal selling,or other promotion mix tools

    Build long-term customer relationships..customer relationships.. byeither sales promotion oreven price

    promotions

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    DEVELOPING THE SALES

    PROMOTION PROGRAM

    The size of the incentivesize of the incentive

    Conditions for participationConditions for participation Promote & distributePromote & distribute the promotion

    program itself..!

    Length of the promotionLength of the promotion EvaluationEvaluation : effecttiming of demand OR

    total demand

    SurveysSurveys

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    Major SalesPromotion ToolsConsumer PromotionConsumer Promotion

    ToolTool

    Trade Promotion ToolsTrade Promotion ToolsBusiness PromotionBusiness Promotion

    ToolsTools

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    The main consumer

    promotion tools include SamplesSamples

    Price PacksPrice Packs PremiumPremium

    Advertising SpecialtyAdvertising Specialty

    Patronage RewardPatronage Reward Contests, Sweepstakes, GamesContests, Sweepstakes, Games

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    SAMPLE

    A small amount of a productA small amount of a product

    offered to customers for trial..offered to customers for trial..

    e.g. cosmeticse.g. cosmetics

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    PREMIUM

    Good offered either free or atlow cost as an incentive to buy

    a product..

    Advertising

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    Advertising

    Specialty

    Useful article imprinted with anadvertisers name, given as a giftto consumers..

    Patronage

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    PatronageReward

    Cash or other awards for theregular use of a certain companysproducts or services.

    S t k

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    Sweepstakes,

    Games Promotional events that give

    consumers the chance to winsomething such as cash, trips, orgoods by luck or through extra

    effort.. E.g. Jazz

    TRADE PROMOTION

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    TRADE PROMOTION

    TOOLS persuade resellers to carry a brand, give it

    shelf space, promote it in advertising, andpush it to consumers.

    Many of the tools used for consumerpromotions contests, premiums, displayscan also be used as trade promotions.

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    Trade Promotion

    Tools

    DiscountDiscount

    A straight reduction in priceA straight reduction in price

    or purchases during a statedor purchases during a stated

    period of time.. e.g. Ramadanperiod of time.. e.g. Ramadan

    offersoffers

    AllowanceAllowance

    Promotional money paid byPromotional money paid by

    manufacturers to retailers inmanufacturers to retailers in

    return for an agreement toreturn for an agreement to

    feature the manufacturersfeature the manufacturers

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    BusinessPromotion Tools

    used to generate businessleads, stimulate purchases,

    reward customers, andmotivate salespeople.

    includes many of the same

    tools used for consumer or

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    Business Promotion

    Tools

    Conventions & Trade Shows

    Sales Contests

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    PUBLICRELATIONS

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    Let me ask you something.

    How would you feel if all your phoneconversations last night were secretly

    taped and made public today??

    DEFINING THE TERM

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    DEFINING THE TERMPR

    It can be defined as:

    building good relations withthe companys various publics byobtaining favorable publicity,building up a good corporateimage and handling or heading offunfavorable rumors, stories andevents.

    FUNCTIONS OF PR

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    FUNCTIONS OF PRDEPARTMENT

    PRESS RELATIONS OR PRESSAGENCY:

    e.g advertising in the

    paper or having press releases

    FUNCTIONS OF PR

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    FUNCTIONS OF PRDEPARTMENT

    PRODUCT PUBLICITY

    e.g advertisements PUBLIC AFFAIRS

    LOBBYING

    e.g the scenario when theimport of cars was delayed

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    ROLE OF PUBLIC

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    ROLE OF PUBLICRELATIONS

    promotion

    build and maintain relations

    rebuild interest

    IMPACT OF PUBLIC

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    IMPACT OF PUBLICRELATIONS

    Has a strong impact on people

    lower cost usually gives spectacular results

    e.g. the pre launch hype aboutDJUICE

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    MAJOR PR TOOLS

    A public relation manager uses

    various tools> news

    > speeches

    > special events> buzz marketing

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    MAJOR PR TOOLS

    > Mobile marketing

    >

    written materials> Audiovisual materials

    > Corporate identity materials

    > companys website> Contributing to Public Service

    Activities