Administrative changes for licences

under Radiation Protection Act

May 2018

RPNSD

Last Updated: 7 May 2018

1Overview

2

Overview

1. Before 28 May 2018, most user licences (L5, L6, N3) and

radiation worker registration (R1) are administered

through corporate entities

Typically, representatives of corporate employers handle

applications and licence administrative matters on behalf of

the individuals

2. From 28 May 2018, RPNSD licences will be implemented

on the Whole-of-Government LicenceOne business

licensing portal

Licence applications (new, amend, renew and cancel) will

have to be submitted online through LicenceOne

Only e-payment (PayPal, VISA, Mastercard, American

Express and Discover), GIRO payment and e-Invoice (for

Government entities) will be accepted.

Overview

3. L5 / L6 / N3 / R1 are implemented in LicenceOne as

individual licences

SingPass/individual login will be required to carry out

transactions (new, amend, renew, cancel)

Under the current framework, CorpPass users cannot

transact on behalf of individuals

4. With effect from 1 July 2018, L5 / L6 / N3 / R1 applied

under corporate entities will no longer be issued

L5 / L6 / N3 / R1 applied through corporate entities and

issued to corporate entities that expire after 30 June 2018

will not be eligible for renewal

New applications should be made through LicenceOne at

least 2 weeks before the old licence expiry (Note: include

old licence number in remarks for faster processing)

Overview

5. TLD will no longer be automatically issued to individuals

Employers should apply for TLD service (at no added cost)

for L5/L6/R1 workers

Subsequent process for exchange / collection / return of

TLD remains the same as it is now

Dose report will be sent to employer (service requester)

Key highlights

1. Licences not tied to an organisation do not need to be

terminated and re-applied when changing employers

2. Multiple R1 registrations will not be required for work at

different locations

3. Applicant authentication (through SingPass) will ensure

licence applications are made with individual’s full

awareness

2 Clarifications on licence application

process

7

Clarification 1

Who will be able to view the licences under my organization?

When a CorpPass user logs into LicenceOne, the user will be

able to view all corporate licences (for licences available on

LicenceOne) under that CorpPass UEN and carry out

transactions.

Please note that to be able to view, amend, renew and cancel a

licences, the user must login using the CorpPass account tied to

the same UEN the UEN that the licence was issued to. If you are

unable to view your licence after logging in, please contact NEA

with the CorpPass UEN number and your licence number for our

investigation.

Clarification 2

My organisation currently submits possession licence = (L3,

L4 and N2) applications for our customers. Will we still be

able to do so?

Entities can authorise 3rd party in CorpPass to transact on their

behalf in LicenceOne, including to submit licence applications on

behalf of customers. For more information, visit

https://licence1.business.gov.sg/web/frontier/3rd-party-using-

corppass).

This option is not available for individual licences / radiation

workers (L5, L6, N3, R1) which must be applied by the individual.

Clarification 3

Will I be able to download my licence from LicenceOne?

Licence holders will not be able to download radiation protection

licences from LicenceOne. Licences (in PDF) will be sent via

email to the contact email provided after the licence is approved.

Clarification 4

Will NEA continue to send renewal notices?

Renewal notices will still be sent via email listing the licences due

for renewal within 90 days. However, after 28 May 2018, the

renewal notice will no longer include a portion for return to NEA

for licence renewal application. Renewal application should be

made online through LicenceOne.

Clarification 5

My employee is / I am a foreigner, how can I apply for

licences through LicenceOne without a SingPass?

PRs and foreigners holding certain passes are eligible for

SingPass and should register for a SingPass account. For more

information, please see the SingPass website:

www.singpass.gov.sg/register/instructions

Foreigners that are unable to register for SingPass may register a

login ID in LicenceOne. For more information, please see:

https://licence1.business.gov.sg/web/frontier/help/registration-for-

foreigners-without-singpass

Clarification 6

Can an L5 / L6 / N3 / R1 applicant pay using an

organisation’s GIRO account?

Yes, in addition to the e-payment modes available on LicenceOne

and the individual’s own GIRO account with RPNSD, individuals

can indicate that application fee should be billed to an

organisation’s GIRO account by stating the organisation’s GIRO

reference number in the application. The applicant should also

attach a letter of authorisation from the organisation to use their

GIRO account. The letter should clearly state the organization

name, department/division and customer code (if possible) to

whom the application fee should be billed to.

Organisations may refer to tax invoices previously received for

their account’s GIRO reference number.

Clarification 7

How can we ensure that applicants do not use an

organisation’s GIRO account to pay for licence applications

without authorisation?

Applicants will be required to attach a letter of authorisation when

indicating that payment should be taken from another GIRO

account.

Billed organisations will receive a tax invoice prior to the GIRO

deduction date. Organisations should check the invoices and

notify NEA of any discrepancies. To prevent the deduction from

taking place, NEA should be notified at least 5 working days

before the deduction date.

Clarification 8

As an employer or an L1 / L2 / L3 / L4 / L6A / N1 / N2 licensee,

am I responsible for ensuring that my workers are licenced?

Licensees in possession of irradiating apparatus or radioactive

materials are responsible for ensuring that access to and use of

the apparatus or materials is restricted to individuals that have

the necessary competencies and valid licences (where

applicable).

At the same time, individuals are also jointly responsible that they

are licenced to do their work, as required under the Radiation

Protection Act.

Clarification 8 (cont’d)

As an employer or an L1 / L2 / L3 / L4 / L6A / N1 / N2 licensee,

am I responsible for ensuring that my workers are licenced?

(cont’d)

Moving forward, L1 / L2 / L3 / L4 licensees will be required to

maintain a document listing all the radiation workers (L5 / L6 / R1)

employed and/or working with the apparatus or radioactive

material under their licence. This document should also indicate

which L5 / L6 is responsible for the safe use of each of the

apparatus or radioactive material.

To facilitate employers and corporate licensees in keeping track

of their workers’ licence validity, an online service is being

developed that

Clarification 9

How can I check on my employees licence validity?

To facilitate employers and corporate licensees in keeping track

of their workers’ licence validity, an online service is being

developed that will allow corporate entities to “add” individuals to

a list of radiation workers under their organisation. Subsequently,

employers would then be able to view the licence status of those

radiation workers.

This service is scheduled to be available in early 2019.

Clarification 10

Will L5, L6, N3 and R1 applicants need to include the L3, L4

and N2 licence information of the apparatus / materials they

will be handling in the licence application?

L5, L6 and N3 applicants will need to provide the licence number

of the equipment or material they are applying for authorisation to

use in the licence application.

R1 applicants only need to state the type of work and details of

their duties. This should include the type of equipment or material

the applicant will be expected to work with (if applicable).

Clarification 11

To obtain my licence under the PHMC Act, MOH requires that

the R1 for radiographers state the correct organisation name

and address on the certificate. With R1 applied by

individuals, will I face licensing issues with MOH?

Under the old administration, R1 registration was tied to the

organisation / address specified in the top left hand corner

(unless otherwise specified on the certificate). Hence, the

registration was only valid at the specified organisation / address.

RPNSD has informed MOH of the administrative change that R1

is no longer only valid at the organization / address as indicated

on the top left hand corner of the registration.

Clarification 12

How to amend details of existing L5 / L6 / N3 / R1 licence tied

to a corporate entity after 28 May 2018?

Licences tied to corporate entities will be gradually phased out

from 1 July 2018 to 30 June 2020 as the licences expire. As

amendment applications for these licences cannot be made

through LicenceOne, NEA will continue to accept hardcopy

licence amendment application during these 2 years.

Please note that cheque payment will no longer be accepted.

Applicants are encouraged to mail in the applications and make

payment using GIRO. However, to pay using e-payment methods

(NETS, Credit Card), the applications can be submitted at the

NEA Customer Service Centre.

Clarification 13

For those who do not have access to the internet, how can

they carry out licence transactions?

Some options available are:

1. Multimedia stations are available at all public libraries

(except library@Chinatown and library@orcard) which can

be accessed at a fee. 1 hour free usage is available for

Singaporeans and PRs aged 50 and above

2. Under the CitizenConnect intitiative by GovTech, free access

to the internet is available with staff on-hand at 27

Community Clubs (CC) to help perform online transactions

with government agencies.

Clarification 14 new

Is there a guide on how to submit licence applications on

LicenceOne?

Step-by-step guides on how to apply for licences can be found on

the LicenceOne website under the Help Topics #16 to #21 at

https://licence1.business.gov.sg/web/frontier/help/introduction

Note: as requested by several licensees, sample screenshots of

the licence-specific form fields for L5, L6, R1 and N3 are within

the separately attached PDF for reference.

3New workflow for provision of

personal dose monitoring (TLD

service)

23

Overview of New Workflow

24

Organisation / company will be responsible for application of radiation

dose monitoring service for their radiation workers (e.g. L5 / L6 / R1 users)

with active licence number / valid licence application number at no added

cost

Subsequent process for exchange / collection / return of TLD cards

remains the same as before

Validity of service subscription is tied to validity of licence. Termination of

subscription will terminate the monitoring and individual / company will

need to return all outstanding TLD cards back to NEA

Dose report will be sent to the contact person of the organization /

company.

Once all L5 / L6 / R1 licence applications are approved, radiation dose

monitoring service will be activated and NEA will issue the TLD card to the

radiation worker via courier or self-collection

Summary of Key Process Changes

25

Process Existing Workflow New Workflow

Subscription of monitoring

service

Auto-triggered by licence

approval

Submission of hardcopy

service request form with

indication of valid licence

application number or

active licence number

Submission of service request

form

No submission of service

application form

Submission of hardcopy

service request form to

Customer Service Centre

or via post to NEA/RPNSD

Issuance of TLD cards Once licence is approved,

TLD card will be issued to

company based on the

monitoring period

Once all licenses indicated

in the service request are

approved, TLD cards will be

issued to company based

on the monitoring period.

COMPANY/ORGANISATION IS REPSONSIBLE TO APPLY FOR RADIATION

MONITORING SERVICE FOR THEIR RADIATION WORKERS!

4 New application form

1. Part A: Customer Details

New Application Form

27

If you use the same Customer Number shared with application for

licences, please note that the mailing address for licences will be the same

as the TLD delivery / collection and dose report mailing address, and the

Contact Person will be the same as well.

This field will be critical for big

organisations with multiple customer

numbers.

This is for the TLD delivery / collection and

dose report mailing address.

The Contact Person will be the

main liaison point for the

radiation dose monitoring

service.

2. Part B: Requester Details

New Application Form

28

The Requester can be someone

submitting this application on

behalf of the Contact Person

(e.g. the main liaising point). If

the Requester and the Contact

Person is the same person, you

may ignore Part B.

3. Part C: Payment

New Application Form

29

This is required for the sale of

TLD card holder as it is

chargeable at $25.20 each

(inclusive of GST).

4. Part D: Radiation Dose Monitoring Service

New Application Form

30

Nature of business is needed for

us to assess the monitoring

period.

4. Part D: Radiation Dose Monitoring Service

New Application Form

31

Please indicate the

valid Licence

Application Number or

active Licence number

here. If the number of

lines is not enough,

please copy the fields

into excel and attach

with the application.

Please specify

number of TLD

card holders

required.

5. Part E: Acknowledgment

New Application Form

32

Safeguard • Nurture • Cherish