Aditya Sharma_Portfolio

Aditya SharmaUser Experience Designer

Portfolio

Profile

Aditya Sharma is a user experience designer with 4.6 years of experience in User Centered Design (UCD) methodologies specifically in Interaction design, information architecture and usability. He has Proven ability to plan and conduct usability tests, cognitive walkthroughs, heuristics evaluations, surveys, interviews, competitive analysis, card sorts, task and needs analysis, user profiling, and other usability methodologies.

At Harman, he engages in key projects as UX Consultant in design team. Key activities include creating concept ideation from requirement gathering to prototyping. He has worked for a wide range of industries like Insurance, Healthcare, BFS, Mobility, Airline and e-commerce for key clients like Mercator, Huawei technologies, Citi Bank, Insurity and Excellus etc.

Prior to Harman, he practised UX at Cognizant and L&T Infotech where he has worked with Citi bank and provided dashboard solutions for different applications. He has also worked with Insurity where he has conducted user surveys and interviews to understand the user requirements in details.

Trainings & Certifications• Axure Software Training

• IDEO Design Kit : The Human-Centered Design

EducationBachelor of Technology in

Information Technology from RTU in 2011

Recognition & Awards• Extra Mile Award

• Performer of the month

• Pat on back Award

Domains WorkedBanking, Healthcare,

Insurance, E-Commerce

Software SkillsAxure, MS Visio, Adobe

Illustrator

Clients WorkedCiti Bank, Insurity,

Huawei, Excellus

IDEO Design Kit : The Human-Centered Design

Recent Project

Problem StatementThe objective of the RAPID Analytics system is to provide dashboard to different users, where user can get information easily and perform task based on data analytics.

Redesign the RAPID Analytics application which includes improved functionalities like User access, Improved Charts, Structured way of Information grouping and Easy of use.

Task Performed

Usability Testing Task Flow Wireframe

• Dashboard was designed to capture info about Airline accounting data.

• User friendly charts are used to represent data.

• Preference oriented design which can be customized by user.

Wireframe

An example screen shot of wireframe

• Dashboard was designed to capture info about Airline operational data.

• Modern charts are used in order to represent data, which are easy to understand.

• Accordion used to limit scroll, Key data set are placed above fold.

Wireframe

Project 1

Problem StatementThe objective of the policy decision system is to provide dashboard layout to the user, with easy access to policies and progressive solution to accelerate the task completion ratio.

Redesign the policy decision application.

Task Performed

Expert Review CompetitorAnalysis

Survey Task Flow Wireframe

Expert Review Survey Survey Result Wireframe

Fig 1.1 An example screen shot of Expert Review

• The Expert review criteria was analyzing Navigation, Content, Interaction and presentation of the application

• Identification of Usability Issues

• High level recommendation provided for Usability issues and included in design solution


Fig 1.2 An example screen shot of Survey Questions

• Survey question were circulated to each user group

• 75% questions were common and 25% questions role based


Fig 1.3 An example screen shot of Survey Result

• All the results were collected and then synthesized to get user opinion about current application

• Answers also gave information about user’s wish list and insights


User Role based Dashboard

Critical Task are upfront

Custom Grid Solution

Alert and notifications are upfront

Fig 1.4 An example screen shot of Wireframe

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Progressive Solution

Work on multiple policies

Effective Error Message Handling

Policy Summary is upfront


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Project 2

Problem StatementThe objective of the application was to redesign the global E commerce Portal to access and buy handsets and accessories.

Global E-commerce Strategy (Responsive Web Design)

Task Performed

IA CompetitorAnalysis

User Journey Wireframe

IA Competitor Analysis User Journey Wireframe

• SharePoint Migration

• News and videos added for user learning

Fig 2.1 An example screen shot of Card sorting

• Card Sorting to Finalize Information Architecture


• Competitor Analysis among major E commerce providers

Fig 2.2 An example screen shot of Competitor Analysis


• Captured the user journey

Fig 2.3 An example screen shot of User Journey


Landing Page showcasing all deals and promotions

Category page with product recommendation and user reviews


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Project 3

Problem StatementThe objective of the application was to enhance the usability of the system in terms of task performance, information grouping and flexibility of use for both new and expert user.

Redesign the Employee timesheet filling application.

Task Performed

Expert Review Demographic research

Competitor Analysis

Persona Scenario Wireframe

Expert Review Persona Scenario Wireframe

Fig 3.1 An example screen shot of Expert Review

• The Expert review criteria was analyzing Navigation, Content, Interaction and presentation of the application

• Identification of Usability Issues

• High level recommendation provided for Usability issues and included in design solution


Fig 3.2 An example screen shot of Persona

• Identification of user groups

• Persona created for each user group for different demographics, wish list and task list


• Mental model study at each step of primary task flow

• Identified total number of pages and click

Fig 3.3 An example screen shot of Scenario


User Alert is upfront

Video training is added for new user

Reporting tool to get aggregate report of timesheet

Allocation detail is upfront


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Project 4

Problem StatementThe objective of the insurance portal was to provide a solution which can fulfill all needs of an insured policy holder, track his/her policy details and update all his/her personal information.

To design an insurance application which can provide solution to fulfill all needs of insured policy holder.

Task Performed

User Interviews Competitor Analysis Wireframe

User Groups

Features which user discussed during interviews

• Should be able to claim policies online

• Track the Claim

• E enrollment

• Person who are eligible to take insurance

• Back Office

Competitors

• Form repository

• Mobile Adaptive

• Online Customer support

• Allstate

• Zurich

• AXA

Wireframe

User alert added to dashboard

All Insurance needs like Enrollment, Benefits, Cards, Queries added to portal

Mobile Adaptive


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Project 5

Problem StatementThe objective of the Globe redesign is to create a new website which should provide user friendly environment for product purchase and to speed up the user tasks.

Redesign the globe telecom website.

Task Performed

CompetitorAnalysis

User Research Wireframe

User Groups

Features which user discussed during interviews• Ease of online shopping

• Online Chat support

• Upfront Deals and Promotion

• Any internet User

• Globe Existing Customers

Competitors

• Trending UI

• Mobile Adaptive

• Active Customer support

• Vodafone

• Airtel

• O2

• Orange

Wireframe

Metro UI

Reduced scrolling in mobile by collapsing footer link

Quick links are placed under Utilities


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Project 6

Problem StatementThe objective of the exercise was to come up with a solution which can enhance the data hierarchy of generated reports and make layout more intuitive.

Redesign the KIA Reporting tool.

Task Performed

System Understanding


User Groups

Features which user discussed during interviews• Summary View

• Dashboard View

• Deficiency Upfront

• KIA users

• Higher Management Representatives

Competitors

• Organized Information

• Improved UI

• Hyundai

• GM

• SsangYong

Wireframe

Dashboard Summary for high level View

Infographics used for comparison

Accordion layout to limit vertical scrolling


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Wireframe

Categorized Detailed Report

Deficiency is highlighted


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Project 7

Problem StatementThe objective of the application was to come up with a design layout which should be compatible with SharePoint and should contain the details of Agile mythology.

Redesign the SharePoint compatible layout for Unilever repository application.

Task Performed

CompetitorAnalysis

User Research SharePoint Design Trend

Wireframe

Wireframe

SharePoint Migration

News and videos added to educate user


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Project 8

Problem StatementThe objective of this exercise was to provide an additional functionality to end user so that one can get list of all the documents and download if needed.

To design an add-on functionality to Excellus system in which user should be able to view all documents.

Task Performed

Core System Study User Research Wireframe

User Groups

Features which user discussed during interviews• Easy to find Documents

• Preview of Document

• Mobile Adaptive

• Excellus Registered Users

• Admin

Competitors

• Organized Information

• Health Now

• MVP Health Plan

• Emblem health

Wireframe

Organized search results

Sorting offered


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Wireframe

Tool tip upfront

Effective Error message


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Project 9

Problem StatementThe objective of the portal was to provide web solution to work group information and file statistics. Portal should be able to compare the data and generate intuitive reports.

To design a Citi bank internal application for collections and web group information.

Task Performed

CompetitorAnalysis


Wireframe

Infographic solution

As per the Citi UI guidelines

Customized dashboard solution


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Project 10

Problem StatementThe objective of the mWealth management app was to manage the portfolio of agent’s client and give a quick summary of client’s asset and distribution.

To design an iPad application for managing the portfolio of agent and his/her clients.

Task Performed

CompetitorAnalysis


Wireframe

Provide summary of asset distribution

Provide new offering and market news


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Thank You!Feel free to give me your valuable feedback about my work & portfolio.

Aditya Sharma_Portfolio

Documents

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