ADAPTIVE LEADERSHIPEmbracing The Future Of It

THE CHAIR FACTORY

CHANGING THE GAMEIN THE RETAIL FOOD INDUSTRY.

Food Retail + Food Service + Supercharge with Technology

CORE BUSINESS STRATEGIES

Efficienc

y

Responsiveness

BUSINESS RESPONSIVENESS

BUSINESS CHANGING AT A STRATEGIC LEVEL

Executives need to learn how to

exploit short-lived opportunities.- Rita McGrath The End of Competitive Advantage

Companies don’t pass through

life cycles, opportunities do.- Don Sull The Upside of Turbulence (2009)

MANAGE THE FLOW OF OPPORTUNITIES

LATENT UNTAPPED OPPORTUNITY

WELL-UNDERSTOOD

OPPORTUNITY

PRODUCT UNCERTAINTY

FUTURE UNCERTAINTY

FEATURE UNCERTAINTY

DESIGN UNCERTAINTY

ENGINEERING UNCERTAINTY

LIFE CYCLE OF OPPORTUNITIES

Based on figures by

Don Sull & Rita McGrath

Technology is the Number 1 concern of CEOs worldwide.

—IBM Study, 2012

TECHNOLOGY DRIVERS

MOBILE SOCIAL BIG DATA CLOUD IoT

DECAYING CORE ENTERPRISE SYSTEMS

REVITALIZE CORE ENTERPRISE SYSTEMS

• Transaction

• System specific

• Efficiency

• Multi-system

• Responsive

• Customer Focused

CHALLENGES TO EMBRACING THE FUTURE

• Improving responsiveness

• Transient competitive advantage

• Exciting, and scary, new technology

• Decaying core enterprise systems

To put it simply, there has been no other point in

history when so many aspects of disruptive

change have collided and conspired to wreak

havoc…

Either remain average and languish in the middle

under constant threat of extinction, or swing for the

fences and become remarkable. It was clear cut.

- Doug Stephens The Retail Revival, (2013)

A CULTURE OF INNOVATION

• Ranked #1 innovator by Forbes magazine 2011, 12, 13

– 5 yr avg sales growth—39.5% (2012)

– 5 yr avg net income growth—78.7% (2012)

• 140 Agile teams in 2011

– Per Steve Green, VP technology program mgt

– Agile 7+ years

– All in approach (25 teams to start)

– Other departments (R&D, Operations, Marketing)

– Over 100,000 automated acceptance tests

• Steve Green-“Agile is the foundation of our innovation!”

ADAPTIVE LEADERSHIP

DON’T MICROMANAGE??

ADAPTING

ADAPTING: THE BIRTH OF A NEW PRODUCT

INNOVATION REQUIRES DISRUPTIVE THINKING

Disruptive thinkers see the same information others

do, but they interpret it differently. Disruptive thinkers

aren’t satisfied with the status quo, they are looking

for big wins. Disruptive thinkers challenge your mental

models about the world, and they challenge their own

also. - Jim Highsmith, Adaptive Leadership

ACTION PLAN

THINK BIG START SMALL MOVE FASTVision and Exploration Define Experiments Rapid, Interactive

Design

THANK YOU

eBook, Adaptive Leadership: Accelerating Enterprise Agility, Jim Highsmith.

Blog: www.jimhighsmith.com. Twitter: @jimhighsmith