Adaptive Leadership Concepts for Organizational Change...adaptive leadership: Tools and tactics for...
Transcript of Adaptive Leadership Concepts for Organizational Change...adaptive leadership: Tools and tactics for...
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Adaptive Leadership Concepts for Organizational ChangeDr. Linda Lausell-Bryant
Katherine and Howard Aibel Executive-in-ResidenceClinical Assistant ProfessorCo-author of A Guide for Sustaining Conversations on Racism, Identity, And Our Mutual HumanityNYU Silver School of Social Work
April 11, 2019
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Agenda‣ Welcome! ‣ What is Leadership?‣ What is Adaptive Leadership?‣ Why Adaptive Leadership is Important‣ Authority/ Leadership‣ Challenges‣ Qualities of Adaptive Leaders‣ Q&A
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Clearing Our Leadership Lens
‣ What is leadership? ‣ How do you define it?
‣ Please chat in your answer in the ’Chat Box’
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Try This…“Leadership is
disappointing your own people at a rate they can
absorb.” Ronald Heifetz & Marty Linsky
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Leadership Is AND Isn’t‣ Leadership is activity
‣ It is not about the position or role of leader
‣ People with the position can fail to exercise leadership
‣ What we typically refer to as leadership is really authority
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Follow the Leader!
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Unless/Until…
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What is Adaptive Leadership?‣ The adaptive leadership model is designed to
assist organizations and individuals in dealing with consequential changes in uncertain times, when no clear answers are forthcoming.
‣ Adaptive leaders identify and deal with systemic change, using techniques that confront the status quo and identify adaptive and technical challenges.
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Remember This?
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The Imperative of AdaptationFor change to happen in an organization, it must:‣ Identify what (practices or systems) are
working and preserve them
‣ Identify what is NOT working and discard those practices
‣ (AND THE WISDOM TO KNOW THE DIFFERENCE)
‣ Learn new practices and approaches
‣ ACCOMPANY PEOPLE THROUGH THE LOSS AT A RATE THEY CAN STAND
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Authority Vs LeadershipAuthority Leadership
Role or position Activity
Protection Somethingyou do rather than a posit
Direction Anyone can take up leaders
Order
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Authority & LeadershipAuthority:‣ Authority is given (and can be taken away)‣ Following a known path‣ Preserving what works‣ Maintaining the status quo (not always bad)
Leadership:‣ Leadership is never given, but rather is taken‣ Discarding what doesn’t work‣ Challenges the status quo‣ Pushes the boundaries of our authority‣ Is dangerous, requires purpose
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Technical Challenges• Tried, tested, and true
• Known solution leads to an expected result
• Answers found by applying existing
knowledge and expertise
• Goes well with authority
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Adaptive Challenges• Requires changes in values, attitudes and practices
• Conflicts in values between stakeholders
• Root issues/elephants in the room
• Loss and resistance in the face of necessary change
• (change you seek up against a countervailing force)
• Take time, no quick easy fixes from authority
• Technical solutions won’t work
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Diagnosing the System‣ Who are the stakeholders in the system?
‣ What are their values and loyalties?
‣ What do they stand to lose if change happens?
‣ Let’s Chat: Think about a change you are trying to create and answer these questions!
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Running Experiments‣ Since there are no easy answers and we don’t
have the answer, we can ‘experiment’ with interventions to see what might work
‣ Through experimentation, we’ll understand more about the system and its stakeholders
‣ We can continue to refine our experiments with new data
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Qualities of Adaptive Leaders‣ The ability to link organizational change to the primary
values, abilities, and dreams of the stakeholders involved.
‣ The capacity to create an environment that embraces diversity of views and takes advantage of such collective knowledge to benefit the organization.
‣ The adaptive leader understands that change can be a painful process. Therefore, he or she can foresee and counteract any reluctant behavior from teammates.
‣ An understanding that large-scale change is a gradual process, which calls for persistence and a willingness to bear the pressure that comes along with that.
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Qualities of Adaptive Leaders ‣ Being proactive, looking for
opportunities and investing the necessary resources to go after them.
‣ Admitting when they make mistakes and changing or abandoning non-productive strategies.
‣ Being open to experimentation and risk-taking
‣ Liking and encouraging innovation among employees.
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Let’s Chat!!What do you think?
Please chat in your questions or concerns in the ‘Chat Box’!
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Resources‣ Heifetz, R., Kania, J. and Kramer, M. (2004, Winter). Leading
boldly. Stanford Social Innovation Review, 21-31
‣ Shively, Stacey. (2017). Adaptive Leadership, What is it really? http://cambridgeleadership.com/adaptive-leadership-what-is-it-really/
‣ Heifetz, R.A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Boston MA: Harvard Business Press.
‣ Heifetz, R.A., & Linsky, M. (2002). Leadership on the line: Staying alive through the dangers of leading. Boston, MA: Harvard Business School Press.
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