ACKNOWLEDGMENTS August 2005

Since the beginnings of its a development in 1983, the AIRS/INFO LINE Taxonomy (formally titled A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field) has benefited from the generous assistance of many people who have shared their expertise with us and helped us identify distinct human service concepts, the appropriate placement of those concepts in the hierarchy and clear, concise and accurate wording for preferred terms and definitions. A variety of authoritative publications have also been used in the design of both the structure and the contents of the Taxonomy, and many publishers have given us permission to quote, sometimes extensively, from their copyrighted materials. Also utilized in our research were brochures produced by agencies providing a targeted service; a variety of other human service taxonomies, thesauri and dictionaries; and, of course, a myriad of informative Web sites that are now available on the Internet. Below are the acknowledgments for those resources. NOTE: some of the Web sites were accessed a number of years ago and the links may no longer be viable. However, we still want to acknowledge our use of their material. Bibliographic References “200 Years of History”, U.S. Customs & Border Protection Web Site, U.S. Department of Homeland Security, http://www.customs.gov/xp/cgov/toolbox/about/history/history.xml 1985 Los Angeles County Almanac: A Guide to Government, the Los Angeles County Almanac, Los Angeles, CA, 1985. “1996 Wilderness Reservation Information”, Pacific Crest Trail Association, http://www.gorp.com 2000 Guide to Health Insurance for People with Medicare, developed by the Health Care Financing Administration of the U.S. Department of Health and Human Services and the National Association of Insurance Commissioners, Baltimore, MD, March 2000 “A Report on Multiple Chemical Sensitivity”, The Interagency Workgroup on Multiple Chemical Sensitivity (MCS), August, 1998, Predecisional Draft, http://www.health.gov/environment/mcs/index.htm “About BenefitsCheckUp and NCOA”, BenefitsCheckUp, a Service of the National Council on the Aging, Powered by The National Council on the Aging and Hosted by AOL's GovernmentGuide.com, www.benefitscheckup.org “About Elder Law”, National Academy of Elder Law Attorneys, http://www.naela.com NOTE: the materials we used are no longer accessible by non-members. “About Interfaith”, Association of Interfaith Ministers, http://www.interfaithclergy.org/interfaith.htm ABLEDATA Thesaurus, Fifth Edition, Adaptive Equipment Center, Newington Children's Hospital, Newington, CT, 1990. “About ED – Educational Associations and Organizations”, ED.gov, U.S. Department of Education Web site, http://www.ed.gov/about/contacts/gen/othersites/associations.html “About Learn and Serve: Service-Learning”, Learn and Serve Web site, http://www.learnandserve.org/about/service_learning.html “About P&As/CAPs: Protection & Advocacy, the Nation’s Disability Rights Network”, National Association of Protection and Advocacy Systems, Inc. (NAPAS) Web site, http://www.protectionandadvocacy.com/pa12.htm “About Senior Corp: Senior Corp Programs”, Senior Corp Web site, http://www.seniorcorps.org/about/index.html

“About the Emergency Food and Shelter Program”, EFSP: Emergency Food and Shelter National Board Program Web Site, http://www.efsp.unitedway.org/efsp/pages/about.htm#ssac “Abstinence Education Awards Project Summaries, January 1998, Texas Department of Health, http://www.tdh.state.tx.us/abstain/summary.htm ADA Handbook: Section 8, “Translation and Interpreters, Computer Aided Real-Time Translation”, University of California Santa Barbara, http://ucsbuxa.ucsb.edu/Admin-Serv/ADAH/sectn8.html Adapted from Bryson's Strategic Planning in Public and Nonprofit Organizations, http://www.allianceonline.org/faqs/spfaq1.html Source of definition for “Strategic Planning Assistance”. “Add Me, Free Web Site Promotion and Submission to Search Engine and Website Optimization”, http://www.addme.com/ “Addressing the Problem of Juvenile Bullying”, OJJDP Fact Sheet, U.S. Department of Justice, Office of Justice Programs, Office of Juvenile Justice and Delinquency Prevention, http://ojjdp.ncjrs..org/pubs/fact.html#fs200127 “Adoption Court Procedures FAQ”, NOLO Law for All Web site, http://www.nolo.com/lawcenter/faqs/detail.cfm/objectID/408D504B-D623-4A99-9B9D98CBAE3F55FF/catID/56932A5A-84E0-4902-A048DBF98CB9A78D “Adult ESL Learner Assessment: Purposes and Tools”, by Miriam Burt and Fran Keenan, ERIC Digest, National Clearinghouse for ESL Literacy Education, September 1995, http://www.cal.org “Adult Services: Supervision Unit, Community Service Work Program”, Human Services Department, Stearns County, Minnesota, http://www.co.stearns.mn.us/departments/hs/adults/cca_adultservices.htm “Advance Directives”, http://www.choices.org “Agents and Business Managers of Artists, Performers, and Athletes - 13-1011.00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=409&s=title&tog=13,51 “Agricultural Law and Legal Definition”, USlegalforms.com Web site, http://www.uslegalforms.com/lawdigest/legal-definitions.php/US/US-AGRICULTURAL_LAW.htm “Air Nevada Airlines”, http://www.best.com The Alcohol and Other Drug Thesaurus: A Guide to Concepts and Terminology in Substance Abuse and Addiction, Second Edition, developed jointly by the National Institute on Alcohol Abuse and Alcoholism, the National Institutes of Health, the Center for Substance Abuse Prevention, Substance Abuse and Mental Health Services Administration and the Public Health Service, published by the U.S. Department of Health and Human Services, Washington D.C., October 1995 “Alcohol- and Drug-Free Housing (Sober Living) Fact Sheet”, California Department of Drug & Alcohol Programs Web site, http://www.adp.cahwnet.gov/FactSheets/Alcohol_and_Drug-Free_Housing.pdf “Alert: Criminal Penalties for Medi-Cal Planning”, Parker, Hartmann & Barr, Attorneys at Law, http://anaserve.com “All About Autism”, © Copyright 2004, Autism Society of America, Autism Society of America Web site, http://www.autism-society.org/site/PageServer?pagename=allaboutautism “All About Doulas”, Penny Simpkin, Lamaze Website, http://www.Lamaze.com

All About MASSCAP”, Massachusetts Association for Community Action Web site, http://www.masscap.org/about.html American Birding Association Web Site, http://americanbirding.org The American Heritage® Stedman's Medical Dictionary Copyright © 2002, 2001, 1995 by Houghton Mifflin Company. Definition for “Medical Records”. Found on the Answers.com Web site, http://www.answers.com/topic/medical-records “American Lumberjack Association: Sanctioned Events”, American Lumberjack Association Website, http://www.teleport.com/~ala/ American Power Boat Association Brochure and consultation with Fred Miller, APBA, P.O. Box 377, Eastpointe, MI, 48021-0377, (847) 270-9177 “AmeriCorp: Who We Are”, AmeriCorp Web site, http://www.americorps.org/nccc/index.html “Amish”, Metareligion Web Site, http://www.meta-religion.com/World_Religions/Christianity/Denominations/amish.htm “Amusement and Recreation Attendants – 39-3091-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=606&s=title&tog=39 “Andrology: Impotence, Infertility, Men’s Health, Male Menopause, Male Sexual Disorders”, Andromeda Andrology Center, Hyderabad, India, http://www.andrology.com/ An Annual Publication of the Los Angeles County Department of Public Social Services, Los Angeles, CA, July 1981 -- June 1982. “Animal Control Workers SOC Code: 33-9011.00”, Career Stepping Stones Web Site, http://www.careersteppingstones.com/jd/33-9011_00.htm “Arrhythmias”, Mama’s Health.com Web site, http://www.mamashealth.com/arrhythmia.asp Art and Architecture Thesaurus, 2nd edition 1994, New York: Oxford Press, http://shiva.pub.getty.edu/aat_browser/ “Artists and Commercial Artists”, South Dakota Occupational Outlook Online Web Site, http://www.state.sd.us/dol/sdooh/artists&comart.htm “Ask NOAH About Pregnancy: Genetic Counseling”, New York Online Access to Health (NOAH), March of Dimes (NOAH provider), http://www.noah-health.org/english/pregnancy/march_of_dimes/genetics/gcbooklt.html “Astronomers”, California Employment Development Department Labor Market Information, California Occupational Guide Number 119, http://www.calmis.cahwnet.gov/file/occguide/Astronom.htm “Audio-Visual Collections Specialists – 25-9011-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=1301&s=title&tog=25 “Authorization and Review of the 23-Hour Bed”, Behavioral Health System Community Behavioral Health Provider Bulletin, 12/12/01, http://www.phila-bhs.org/pdf/twentythreehour.pdf

“Autism & Pervasive Developmental Disorders: Autism, Asperger's Disorder, Rett Syndrome & Childhood Disintegrative Syndrome”, OSF HealthCare healthsteps Web site, http://www.stayinginshape.com/3osfcorp/libv/k31.shtml “Automated External Defibrillation (AED) Can Save Lives!”, American Red Cross, Greater Rochester Chapter, http://www.redcross.org/ny/rochester/main/Health___Safety/AED/aed.html AvanTeq I & II TENS Manual, Advanteq Home Page, http://mspweb.com “The Bahai World: “Basic Teachings of Bahai”, http://www.bahai.org/article-1-2-0-2.html “Bailiffs – 33-3011-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=552&s=title&tog=33 “Basic Context for Organizational Change”, Written by Carter McNamara, MBA, PhD, Free Management Library, Authenticity Consulting, LLC, http://www.managementhelp.org/mgmnt/orgchnge.htm “Basic Education and Policy Support Activities”, Basic Education and Policy Support (BEPS) Web site, http://www.beps.net/whats_beps_does.htm Source for “International Education Assistance” definition. “Basic Elements of Grant Writing”, Corporation for Public Broadcasting Web site, http://www.cpb.org/grants/grantwriting.html “Basic Guide to Conducting Effective Meetings”, Written by Carter McNamara, MBA, PhD, Free Management Library, Authenticity Consulting, LLC, http://www.managementhelp.org/misc/mtgmgmnt.htm “Basic Guide to Program Evaluation”, Written by Carter McNamara, MBA, PhD, http://www.mapnp.org/library/evaluatn/fnl_eval.htm “Basic Overview of Various Strategic Planning Models -- Including Basic, Issue-Based, Alignment, Scenario, Organic”, Written by Carter McNamara, MBA, PhD, http://www.managementhelp.org/plan_dec/str_plan/models.htm “Basic Questions About Polygraphs Answered”, Information source: the American Polygraph Association, Imbordino Lie Detection Web site, http://www.imbordinopolygraph.com/id3.html “Basics of Conducting Focus Groups”, Written by Carter McNamara, PhD, http://www.managementhelp.org/evaluatn/focusgrp.htm “Be Aware and Be Safe: Beach Safety”, Lincoln City Chamber of Commerce, Lincoln City, Oregon, http://www.lcchamber.com/safety.htm Bed and Breakfast Resources, published by the American Bed and Breakfast Association, 1407 Huguenot Road, Midlothian, VA. “Beginnings for Parents of Hearing Impaired Children” (a parent manual), Beginnings, 1316 Broad St., Durham, NC, 27705. Citations with permission. Definitions for the following terms were quoted substantially from this source: "Auditory Training'', “Cued Speech Instruction'', “Oral Communication Instruction'', “Total Communication Instruction'', “Verbo-Tonal Instruction'', “Visual English Instruction''. “Benchmarking Glossary”, The Center for What Works, http://www.whatworks.org/bm-glossary-frame.html “Beyond the Walls: Improving the Conditions of Confinement of Youth in Custody”, Patricia Puritz Mary Ann Scali, American Bar Association Juvenile Justice Center, Published by the Office of Juvenile Justice and Delinquency Prevention, January, 1998, http://ojjdp.ncjrs.org/pubs/walls/contents.html Source of the definition for “Correctional Ombudsman Programs”.

Black's Law Dictionary, Sixth Edition, 1979, copyright ©, West Publishing Company, St. Paul, MN. All rights reserved. Definitions for the following terms were quoted substantially from this source: "Absentee Ballots'', "Adoptive Parents'', "Arbitration'', "Automobile Insurance'', "Civil Service Employment'', "Complaint Issuance'', "Copyrights'', “Corporation Registration'', "Court Security'', "Credit Unions'', "Crime Insurance'', "Death Certificates'', "Extradition'', "Federal Bureau of Investigation'', "Federal Court of Appeals'', "Federal Court of Military Appeals'', "Federal Tax Court'', “Financial Transaction Outlets/Services”, “Governors Offices”, “Grand Jury'', "Guardians'', "Investment Counseling'', “Lieutenant Governors Offices”, "Marriage Licenses'', “Mayors/City Managers”, "National Guard'', "Partnership Registration'', "Passports'', “State Auditor Offices”, “State Legislature Offices”, "Surrogate Parents'', "Trademarks'', "United States Attorney'', “United States House of Representatives”, “United States Senate”. “Board Essentials: How Should the Board Be Structured?”, Board Source, http://www.boardsource.org/FullAnswer.asp?ID=96 “Board and Executive Management Issues: The Roles of the Nonprofit Board of Directors”, La Piana Associates, http://www.lapiana.org/consulting/services/roles.html “Bone Mineral Density Testing”, by Diane Simone, Repertoire, MDSI Web Site, http://www.medicaldistribution.com/Rep/Rep_1999_April/Rep_818001034075.htm "The Boundaries of Psychiatric Rehabilitation'', Richard L. Munich, M.D., Elissa Lang, M.Ed., C.R.C., Hospital and Community Psychiatry, Volume 44, No. 7, July 1993. “Broadcast News Analysts”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=357 “Brown Fields: An Opportunity for the Redevelopment of Contaminated Property”, Jeffrey A. Kogut, L.. G. NOTE: This paper is no longer on the Internet. “Building Effective Nonprofit Boards: Corporate Services”, BoardSource Web site, http://www.boardsource.org/LandingPage.asp?ID=21 “Building Effective Nonprofit Boards: Retreats”, BoardSource, http://www.boardsource.org/LandingPage.asp?ID=11 “Bureau of Indian Affairs”, BIA Homepage, http://www.mms.gov Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2002-03 Edition, http://www.bls.gov/oco/ (visited February 11, 2004). Used to create structure and definitions for the Occupations section of the Taxonomy. “Burial Benefits”, Department of Veterans Affairs, http://www.va.gov “Buying Into a Housing Co-op”, National Association of Housing Cooperatives Web site, http://www.coophousing.org/buying_in.shtml “Bylaws of the Alliance of Information and Referral Systems”, Revised 5/31/02 “California Desert Protection Act of 1995”, National Parks Service Website, http://www.nps/gov/moja/planning/cdpa.htm California Laws Relating to Youthful Offenders, State of California, Department of Youth Authority, North Highlands, CA, 1981. “The California Self-Determination Pilot Projects”, California Department of Developmental Services Web Site, http://www.dds.cahwnet.gov/SDPP/pdf/FiscalIntermediary.pdf

“Canada Health Act Overview”, Health Canada Online, http://www.hc-sc.gc.ca/english/media/releases/2002/health_act/overview.htm “Canada’s Court System” by Ralph C. Deans, author, and Harold Sandell, Counsel, Judicial Affairs Unit, Minister of Public Works and Government Services, Canada, 1994, http://canadaonline.about.com/gi/dynamic/offsite.htm?site=http%3A%2F%2Fwww.canada.justice.gc.ca%2Fen%2Fdept%2Fpub%2Ftrib%2Findex.html “Cannery Workers”, Occupational Outlook Handbook, Production Occupations, U.S. Department of Labor, Bureau of Labor Statistics Web Site, http://www.umsl.edu/services/govdocs/ooh20002001/107.htm “Caption Writers – 27-3043-03”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=351 “Car-Sharing”, Arlington Transportation Partners Web site, http://www.commuterpage.com/atp/ben-carshare.cfm “Career: Chemical Plant Operators”, I Seek Web Site, http://www.iseek.org/sv/13000.jsp?id=100035 “Career: Costume and Wardrobe Specialists”, I Seek Web Site, http://www.iseek.org/sv/13000.jsp?id=100287 “Career: Movie and Stage Grips”, I Seek Web Site, http://www.iseek.org/sv/13000.jsp?pg=13000&id=100383 “Career: Professional Makeup Artists”, I Seek Web Site, http://www.iseek.org/sv/13000.jsp?id=100426 “Career Browser: Private Household Workers”, CollegeBoard.com Web Site, http://www.collegeboard.com/apps/careers/0,3477,21-174,00.html “Career Information: Social Scientists, Other”, CollegeGrad.com Web Site, http://www.collegegrad.com/careers/proft73.shtml “Career Search: Pathologist”, U.S. Air Force R.O.T.C Web Site, http://www.afrotc.com/careers/jobsearch/category/medicine/44DX.htm “Career Browser: Shoe and Leather Workers and Repairers”, Collegeboard Web Site, http://www.collegeboard.com/apps/careers/0,3477,31-234,00.html “Career Browser: Upholsterers”, Collegeboard Web Site, http://www.collegeboard.com/apps/careers/0,3477,31-236,00.html “Carle Telemedicine”, Carle Foundation Hospital Web Site, http://www.carle.com/Hospital/centprog/telemedicine.shtml “Carlsbad Caverns National Park”, The National Park Service, http://www.nps.gov Catalog of Federal Domestic Assistance, 1994, published by the General Services Administration, available through the Superintendent of Documents, Government Printing House in Washington, D.C. Material from this source was used in many of the definitions for federal programs and services. “Cavern Tours”, The National Park Service, http://www.nps.gov Center for Marine Conservation Website, http://www.cmc-ocean.org Centers for Medicare and Medicaid Services (CMS) Web Site, http://www.cms.hhs.gov

“CERES Environmental Information by Theme”, http://ceres.ca.gov/cgi-bin/theme “CFA Shows”, Cat Fanciers Association Website, http://www.cfainc.org/shows.html Charter of the United Nations, Chapter XIV, The International Court of Justice, http://www.unm.edu “Checklist for Non-Profit Organizations”, Active Filings Incorporation Services Resource Center, http://www.activefilings.com/resources/docs/checklists/checklist_np.htm Child Abuse Prevention Handbook, Crime Prevention Center, Office of the Attorney General, Sacramento, CA, Revised October 1983. “Child, Family, and School Social Workers – 21-1021-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=227&s=title&tog=21 “Child Support Handbook”, California Department of Child Support Services, http://www.childsup.cahwnet.gov/cshandbook.htm “Choices in Services and Disposition”, “Pre-Planning”, “Choosing a Casket”, “Cremation Urns” and “Cremation Keepsakes”, Batesville Casket Company Home Page, http://www.batesville.com “Cholesterol Screening (Adults and Children)”, American Heart Association Web site, http://www.americanheart.org/presenter.jhtml?identifier=4504 “Cinematographers Are… ”, A tarantino.info article by Peter Roberts, http://tarantino.webds.de/tarantino/community/articles/cinematographers.htm “Citizen Academies, Volunteer Programs”, Alexandria Police, City of Alexandria, http://ci.alexandria.va.us/police/pd_academy.html “Citizen Corps Councils”, Citizen Corps Web site, http://www.citizencorps.gov/councils/ “Citizenship Records”, Colfrin Library, University of Wisconsin-Green Bay, http://www.uwgb.edu/library/dept/spc/local/citizenship_records.html “Citizenship Course Outline”, CBE Competency-Based Education Course Outline, Los Angeles Unified School District, Division of Adult and Career Education, Instructional and Counseling Services Unit, Adult Curriculum Office, http://www.lausd.k12.ca.us/lausd/offices/dace/admin/outlines/ Classification of Instructional Programs – 2000, National Center for Education Statistics, U.S. Department of Education, Office of Educational Research and Improvement, October, 2000 “Collaboration Development”, Social Entrepreneurs, Inc. Products & Services, Strategic Development, http://www.socialent.com/services/strategic/collaboration “College Fairs”, National Association for College Admissions Counseling (NACAC) Web site, http://www.nacac.com/fairs_faqstudents.html “Colorectal Cancer Screening: Summary”, The Agency for Health Care and Policy Research, http://www.ahrq.gov/clinic/colorsum.htm “Come visit the Denver Rail Heritage Society and ride an Open Trolley Car along the scenic Platte Valley and See Denver On a Breezer!”, Denver Rail Heritage Society, http://www.diac “Commodity Operations”, Farm Service Agency Online Fact Sheet, U.S. Department of Agriculture, http://www.fsa.usda.gov/pas/publications/facts/html/commop02.htm

“Common Questions and Answers: Durable Health Care Power of Attorney”, Advance Directives International, Inc., http://adiwills.com “Common Questions and Answers: Living Will”, Advance Directives International, Inc., http://adiwills.com “Communication, Journalism and Related Programs”, Oklahoma City University GraduateSchool.com Web Site, http://www.graduateschool.com/mapdisciplines.cfm?fam=5 “Community Correction Punishments: An Alternative to Incarceration for Nonviolent Offenders”, Marcus Nieto, May, 1996, http://www.library.ca.gov/CRB Complete Guide to Alternative Medicine, William Collinge, M.P.H., PhD, Warner Books, New York, 1996 “Comprehensive Services”, Meeting Strategies Worldwide brochure, http://www.meetingstrategiesworldwide.com/services.html “Congenital Heart Disease”, Health A to Z Web site, http://www.healthatoz.com/healthatoz/Atoz/ency/congenital_heart_disease.jsp “Congregate Living Retirement Residences in California”, California Registry Web Site, http://www.calregistry.com/housing/ret_res.htm “Construction and Extraction Occupations: Fence Erectors”, Occupational Outlook Handbook, U.S. Department of Labor, Bureau of Labor Statistics, Bureau of Labor Statistics Web Site, http://bls.gov/oco/oco20057.htm “Construction and Extraction Occupations: Highway Maintenance Workers”, Occupational Outlook Handbook, U.S. Department of Labor, Bureau of Labor Statistics, Bureau of Labor Statistics Web Site, http://bls.gov/oco/oco20057.htm Consumer Resource Handbook, Office of the Special Advisor to the President for Consumer Affairs and the United States Office of Consumer Affairs, the White House, Washington, DC, 1984. “Contingent and Alternative Employment Arrangements, February, 2001 Technical Note”, News, Bureau of Labor Statistics Web Site, U.S. Department of Labor, http://stats.bls.gov/news.release/conemp.tn.htm “Contingent Workers and the New Economy”, by Franklin D. Latin, Illinois Labor Market Review, Volume 6, No. 3, Fall 2000, http://lmi.ides.state.il.us/lmr/contingent.htm “Continuous Mining Machine Operators – 47-5041-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=841 “Cook County Circuit Court to Open all Female Evening Reporting Center”, Press Release, Office of the Chief Judge, Honorable Donald P. O’Connell, July 19, 2001, http://www.cookcountycourt.org/pressreleases/arch_view.asp?id=300 “Corrections in Context: Policy Options for Control of Intake, Length of Stay and System Capacity in West Virginia” by Richard A. Ball, Department of Sociology and Anthropology, West Virginia University, Policy Monograph Series No. 3, June, 1991, Institute for Public Affairs, Eberly College of Arts and Sciences West Virginia University, Morgantown, WV 26506, http://www.polsci.wvu.edu/ipa/mono/html/mono3.html “County Surveyor’s Duties”, Salt Lake County Surveyor’s Office Web site, http://www.surveyor.slco.org/html/surveyorsduties.html “Creating Successful Customer Satisfaction Surveys”, Web Surveyor, http://www.websurveyor.com/learn_content.asp?c=52&

“Creating Your Child Identification Kit”, A Parent’s Guide to Kidnap Prevention Website by David A. Bellman, Defense Concepts, Winnetka, California http://www.maxpages.com/firstdefense “Creative Writers”, Career Planner.com Web Site, http://www.careerplanner.com/Job-Descriptions/Creative-Writers.cfm “Criminalists (Forensic Science Technicians)”, Employment Development Department Labor and Employment Information, California Occupational Guide Number 558, http://www.calmis.cahwnet.gov/file/occguide/Crimnlst.htm “Critical Care Medicine”, National Institutes of Health Consensus Development Conference Statement 35, March 7–9, 1983, http://odp.od.nih.gov/consensus/cons/035/035_statement.htm “Crossing Guards – 33-9091-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=560&s=title&tog=33 “CRM Software: Customer Relationship Management”, Database Systems Corp, http://www.databasesystemscorp.com/pstelemation.htm “Customer Loyalty”, BusinessTown.Com Web site, http://www.businesstown.com/marketing/customer.asp “Dealing with Difficult People Training Courses”, Total Success: A Different Type of Training, http://www.tsuccess.dircon.co.uk/dealing_with_difficult_people-conflict_management_training.htm “Defining Excellence in Nonprofits”, by Donald Tebbe, July 31, 1996, © Donald Tebbe, 1996, All rights reserved, Center for Excellence in Nonprofits, http://www.cen.org/excel2.html “Definitions: Tree Banks and Tree Banking”, Arboculture Online, International Society of Arboculture, http://isa-arbor.com/tree-ord Source of definition for “Tree Planting Ordinances/Funds”. “Definitions of Globalization Terminology”, http://www.phbrink.com/papers/terms.pdf “Delegation: Delegating Authority Skills, Tasks, and the Process of Effective Delegation”, copyright © Alan Chapman, 2001/2/3, http://www.businessballs.com/delegation.htm “Demo: Try Our Content Manager”, Webuild Yoursite.com, a Service of ClassBrain.com, http://www.webuildyoursite.com/artwbys/publish/cat_index_9.shtml “Dengue Hemorrhagic Fever - Summary Information”, Travel Health Online, Shoreland, Inc., http://www.tripprep.com “Dentistry Definitions”, American Dentistry Association, http://www.ada.org/prof/ed/specialties/definitions.asp “Department of Streets and Traffic – City of San Jose”, http://www.ci.san-jose.ca.us/dst/textversion/services/parking/parking.html “Descriptive Video Service”, WGBH Web site, http://main.wgbh.org/wgbh/access/dvs/ “Designations of National Park System Units”, The National Park Service, http://www.nps.gov/legacy/nomenclature.html “Developing Effective Marketing Strategies for Promoting Your Business”, Network Engineering Consultants, Inc., Communications Consulting & Management, http://www.networkeng.com/marketing.asp “Developing Mission and Vision Statements”, Liberty Systems, http://www.libertysystems.net/missionandvisionworkshops.html

“Devising a Government Complaint System: Guide to Good Practice”, State of Alaska Ombudsman Web Site, posted November, 1998, http://www.state.ak.us/local/akpages/LEGISLATURE/ombud/complsys.htm “Diagnosis of Osteoporosis with Bone Mineral Density Measurement”, Women’s Health: Osteoporosis, Imaginis Web Site, http://imaginis.com/osteoporosis/osteo_diagnose.asp Diagnostic and Statistical Manual of Mental Disorders, Third Edition, Washington, DC, copyright American Psychiatric Association, 1980. Used with permission. Definitions for a majority of the Mental Illness/Emotional Issues terms in the Target Groups section were quoted substantially from this source. Diagnostic and Statistical Manual of Mental Disorders: DSM-IV-TR, Fourth Edition, American Psychiatric Association, Washington DC, 2000. The structure of the Mental Illness/Emotional Issues section was revised to reflect updated information. Dictionary of Eldercare Terminology, by Walter Feldesman, United States Health Cooperative, 1997 Dictionary of Occupational Titles, 4th Edition, Revised 1991, the U.S. Employment Service, Office of Administrative Law Judges Law Library, United States Department of Labor http://www.oalj.dol.gov/libdot.htm Dictionary of Psychology, New Revised Edition, by James P. Chaplin, copyright © 1975 by James P. Chaplin. Used with permission from the Dell Publishing Company. Definitions for the following terms were quoted substantially from this source: “Behavioral Learning Therapy'', "Gestalt Therapy'', "Existential Therapy'', “Jungian Therapy'', "Psychoanalytic Psychotherapy/Psychoanalysis''. A Directory of Government Services, from Councilwoman Peggy Stevenson, 13th District, Los Angeles, CA, 1980 “Dirtheads and Good Air Days”, Susan Carpenter, Los Angeles Times, Monday, August 6, 2001 Source of definition for “Mountainboarding” “DMM’s and You”, American Association of Daily Money Managers Web site, http://www.aadmm.com/dmm-and-you.htm “Document Examination Services – Shiver & Nelson: Services”, http://www.documentlab.com/services.htm “Dogs in Competition”, American Kennel Club Website, http://www.akc.org/dic/events/index.cfm “Domestic Violence: Can the Law Help Protect Me From Domestic Violence”, State Bar of California Web site, http://www.calbar.ca.gov/state/calbar/calbar_generic.jsp?cid=10581&id=2181 “Donor Bill of Rights”, the Council for Advancement and Support of Education (CASE), http://www.case.org/about/donor.cfm Originally developed by the American Association of Fund-Raising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), Council for Advancement and Support of Education (CASE) and the Association of Fundraising Professionals (AFP) “DonorPerfect Fundraising Software: Visual Edition Features”, http://www.donorperfect.com/vefeatures.html “DUI Victims Impact Panel”, Mason County Government Information Services Web site, http://www.co.mason.wa.us/probation/district_court/dui_panel.php “Durable Power of Attorney for Health Care Decisions”, (California Civil Code Sections 2410-2444), California Medical Association, http://www.web-link.com “Durable Powers of Attorney”, National Academy of Elder Law Attorneys, http://www.naela. Com

“DV Law in Alameda County”, Family Violence Law Center Web site, http://www.fvlc.org/gethelp_dvlawalameda.html “Earlier Kidney Screening Recommended”, Lab Tests Online Web site, http://www.labtestsonline.org/news/kidney020305.html “Ebola Virus Hemorrhagic Fever: General Information”, http://www.cdc.gov “EITC Information for Employers”, http://www.irs.ustreas.gov/bus_info/eitc-emp.html “Elder Cottage Housing Opportunities (ECHO)”, Virginia Department of Aging Web Site, http://www.aging.state.va.us/echo.htm “The Elderhostel Experience:, http://www.elderhostel.org/EHEXPER/ “Emergency Management Specialists – 13-1061-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=1193&s=title&tog=13,35 “Emerging and Re-emerging Viruses: An Essay”, By Alison Jacobson, Department of Microbiology, University of Capetown, http://www.bocklabs.wisc.edu “Employee Satisfaction Surveys”, HR Solutions, Inc., http://www.hrsolutionsinc.com/employee_satisfaction_surveys.htm “Employment Law”, Powell, Goldstein, Frazer & Murphy LLP, http://www.pgfm.com “Encouraging Social Skills in Young Children: Tips Teachers Can Share with Parents”, Jacquelyn Mize and Ellen Abell, http://www.humsci.auburn.edu/parent/socialskills.html “Enforcement of Protective Orders: Current Issues”, Legal Services Bulletin 4, Office for Victims of Crimes (OVC) Web site, U.S. Department of Justice, Office of Justice Programs http://www.ojp.usdoj.gov/ovc/publications/bulletins/legalseries/bulletin4/3.html “Entrepreneurship/Business Diversification”, Social Entrepreneurs Inc., http://www.socialent.com/services/strategic/diversification/ “Ergonomic Evaluation”, St. Joseph’s Hospital Web site, Ministry Health Care, Marshfield, Wisconsin, http://www.stjosephs-marshfield.org/rehabilitation/performance/ergonomic.htm “The Essential Elements of a Good Business Plan”, SBA Online Women’s Business Center, http://www.onlinewbc.gov/docs/starting/bp_essentials.html “Estate Planning”, NICHY News Digest, Volume 2, Number 1, 1992, P.O. Box 1492, Washington, DC 20013-1492 “Estate Planning and Probate”, National Academy of Elder Law Attorneys, http://www.naela.com “Estate Planning Goals and Tools”, Layne T. Rushforth, http://coyote.accessnv.com “Executive Coaching” CAPT Consultation, http://www.capt.org/Organizational_Consultation/Executive_Coaching_Services.cfm “Exhibit Designers – 27-1027-02”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=374&s=title&tog=27 “Exploring Your Personality”, Career Service Office, the University of York, http://www.york.ac.uk/services/careers/current/inforoom/handouts/personality.htm

“External Evaluation”, Research Institute for Studies in Education, Iowa State University College of Education, http://www.educ.iastate.edu/rise/exeval.html “Facts About Telecommunications Relay Services and National 711”, National Institute on Deafness and Other Communication Disorders (NIDCD) Web site, http://www.nidcd.nih.gov/health/hearing/telecomm.asp “Facts About the Palm Springs Aerial Tramway”, http://www.palmsprings.com “The Family & Medical Leave Act of 1993 Fact Sheet”, U.S., http://cwa9510.org/worker/fmla1.htm “Family Group Conferencing”, City of Alexandria Juvenile Domestic Relations Juvenile Court Web site, http://ci.alexandria.va.us/courts/jdrdc/jdrdc_family_group_conferencing.phtml “Family Life Education Programs”, Children’s Home Society of Florida Web site, http://www.chsfl.org/servdisp.php?Main=Services&firstSub=HealthyFamilies&secondSub=FamilyLifeEducation “FAQ’s: Financial Management: How Do We Prepare for an Audit?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq13.html “FAQ’s: Financial Management: What are the Elements of an Accounting System?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq1.html “FAQ’s: Financial Management: What is an Audit?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq10.html “FAQ’s: Financial Management: What is an Internal Accounting Control System and How Can We Make Ours Effective?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq10.html “FAQ’s: How Do We Prepare a Budget?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq20.html “FAQ’s: What is Cash Flow and How Should We Manage It?”, Alliance for Nonprofit Management, 1899 L Street, NW, Suite 600, Washington DC, 20036, http://www.allianceonline.org/faqs/fmfaq18.html “Faraway Adventure Programs, Inc.”, http://rainbow.rmi.net “Farmers & Ranchers: The World’s Bread Basket. General Aviation Flying Doubles Crop Yields for Farmers & Ranchers”, General Aviation: Serving All Americans Web Site, developed by the Aircraft Owners and Pilot’s Association (AOPA), http://www.gaservingamerica.org/farming/farm.htm “Fast Facts: What is CTLC?”, Mycosis Fungoides Foundation Web site, http://mffoundation.org/fastfacts/MF_fastfacts.html FEB Consumer Assistance Directory 1981 -- 1982, Federal Executive Board, Los Angeles, CA, 1981. “The Federal Judiciary and Sentencing Policy”, by Richard P. Conaboy, Chairman, U.S. Sentencing Commission, Issues of Democracy, USIA Electronic Journals, Vol. 1, No. 18, December 1996, http://usinfo.state.gov/journals/itdhr/1296/ijde/ussc.htm “Female Sexual Dysfunction: Evaluation and Treatment”, Nancy A. Phillips, M.D., Wellington School of Medicine, University of Otago, Wellington, New Zealand, published by the American Academy of Family Physicians, July 1, 2000, http://www.aafp.org/afp/20000701/127.html

“Female Sexual Problems”, AAMFT Consumer Update, American Association for Marriage and Family Therapy, http://www.aamft.org/families/consumer_updates/femalesexualproblems.asp “Fiduciary Compliance: Is Your Organization Managing its Investments Properly?”, Klosterman Capital Corporation, http://www.klostermancapital.com/page040.htm Field Guide for Developing and Operating Your Nonprofit Board of Directors, “Sample Contents of Board Member’s Manual”, Written by Carter McNamara, MBA, PhD, http://www.mapnp.org/library/boards/brdmnual.htm FileNet Products, http://www.filenet.com Source of definition for “Document Management System Selection Assistance” “Film and Video Editors”, Employment Development Department Labor Market Information, California Occupational Guide Number 323, http://www.calmis.cahwnet.gov/file/occguide/Filmedtr.htm “Finance for Seniors, Topics: Social Security, Social Security Disability, Estate Planning, One time $125,000 Federal Exemption, Comparing Costs for Different Housing Options, Reverse Mortgages”, Senior Resource, Barbara Krueger & Associates, 1996, http://seniorresource.com “Fire Codes and the Building Owners of Business Managers”, Bellevue Fire Department, City of Bellevue, http://www.ci.bellevue.wa.us/fire/prevention/firecodes.htm “Fireworks”, Consumer Product Safety Commission, CPSC Document #012, http://cpsc.gov/cpscpub/pubs/012.html “Fireworks-Related Injuries: How extensive is the problem?”, National Center for Injury Prevention & Control, http://www.cdc.gov/ncipc/factsheets/fworks.htm First Night Boston Website, http://www.firstnight.org/CorpSite/Index.cfm “First-Aid Training to Save Pets is Gaining Popularity”, http://www.seattletimes.com/news/nation-world/html98/altpetf_020198.html “Fish and Game Wardens – 33-3031-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=559&s=title&tog=33 “Flag Rules and Regulations”, Betsy Ross Homepage Resources, http://www.ushistory.org/betsy/flagetiq.html “Flight Attendants – 39-6031-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=612&s=title&tog=39 “Focus Groups”, by Anita Gibbs, Social Research Update No. 19, Department of Sociology, University of Surry, Winter, 1997, http://www.soc.surrey.ac.uk/sru/SRU19.html “Food and Water Borne Bacterial Diseases: Shigella”, Centers for Disease Control and Prevention, March 9, 1995, ftp://ftp.cdc.gov Food Organizer's Guide: How to Participate in California Food Programs and Related Information, California Department of Food and Agriculture and the Office of Economic Opportunity, Sacramento, CA, November 1983. Foods of the World: American Cooking, by Dale Brown and the Editors of Time-Life Books, © 1968 Time-Life Books, Inc., New York, NY. Definitions for most of the terms in the American Restaurants section of the Taxonomy were taken from this source.

“For Hoarders, Letting Go Is Nearly Impossible”, Los Angeles Times, Monday, January 1, 2001. Forensic Sound Web site: “Services”, http://www.forensicsound.com/ “Forest Park Funeral Home and Cemetery: Burial or Cremation”, http://www.pyraweb.com “Forest Park Funeral Home and Cemetery: Caskets”, http://www.pyraweb.com The Foundation Directory, 1992 Edition, copyright © by the Foundation Center, 79 Fifth Ave., New York, NY 10003-3050. Definitions for some of the terms in the Charities/Foundations/Funding Organizations and the Funding sections of the Taxonomy were reprinted with permission from the Foundation Center. “Frequently Asked Questions”, U.S. Immigration and Naturalization Service, U.S. Department of Justice, http://www.usdoj.gov “Frequently Asked Questions: Biomedical Engineering”, Department of Biomedical Engineering, Tulane University, http://www.bmen.tulane.edu/BMEFAQ/index.html “Frequently Asked Questions: Organ Donation”, Association of Organ Procurement Organizations, http://www.aopo.org/html%20files/FAQ.html “Frequently Asked Questions: School-to-Work Transition”, http://www.wa.gov/wtb/stw-faq.html “Frequently Asked Questions About Microenterprise Development”, California Association for Microenterprise Development Web Site, http://www.microbiz.org “Frequently Asked Questions on Historic Preservation”, Municipal Research & Services Center (MRSC) Website, Seattle, WA, http://www.mrsc.org/planning/historic/hpfaqs.htm “From Infertility to Family: Glossary”, SHER Institute for Reproductive Medicine, http://haveababy.com/learn/glossaryae.asp The Fundamentals of Accreditation, Michael S. Hamm, American Society of Association Executives, Copyright © 1997 “Gambling in California and Multi-State Gambling Law Survey”, Donald Leonhardt and Elaine Paplos, PLRI Public Law Research Institute, http://sierra.uchastings.edu/plri/spr96tex/calgam.html GEMET: GEneral Multilingual Environmental Thesaurus, Volume 3: Alphabetical List of Terms, Prepared under contract to the European Topic Centre on Catalogue of Data Sources (ECT/CDS), by CNR -- Consiglio Nazionale delle Ricerche, Instituto Technologic Biomediche, Reparto Ricererca e Documentazione Ambientale, Roma and UBA, Umweltbundesamt, Berlin, Version 2000, August 2000 “General Hunting Regulations”, New York State Department of Environmental Conservation, Division of Fish, Wildlife, and Marine Resources, http://www.dec.state.ny.us/website/dfwmr/seasons/worhc.html “Genetic Counseling” by Nancy Arnott, http://www.4woman.org/editor/jul99/jul99.htm “Genetic Testing and Genetic Screening”, National Reference Center for Bioethics Literature, The Joseph and Rose Kennedy Institute of Ethics, Georgetown University, http://www.georgetown.edu/research/nrcbl/scopenotes/sn22.htm Gentle Transitions Web site, http://gentletransitions.com/ Used in the definition for “Senior Move Managers”. “Get Ready for Media”, Anne Ready, http://www.readyformedia.com/

“GILT: Globalization, Localization, Translation”, Applied Language Solutions Web Site, http://www.appliedlanguage.com/articles/gilt.shtml Glass Line’s Link Page, http://server.exo.com/~jht/links/links.html “Globalization, Localization, Internationalization, Translation”, http://philip.pristine.net/glit/en/ “Glossary & Acronyms”, U.S. Immigration and Naturalization Service, http://www.ins.usdoj.gov/graphics/glossary.htm “Glossary of Legal Terms”, California Courts Self-Help Center, definition for “Federal Parent Locator Service”, http://www.courtinfo.ca.gov/selfhelp/glossary.htm Gotham Writers’ Workshop, http://www.write.org/online/Y.html Source of the “Poetry Writing Instruction” definition. “Governance Basics: Relationship Between the Board of Directors and the Executive Director”, Minnesota Council of Nonprofits, http://www.mncn.org/info/basic_gov.htm “Governance Basics: Role and Responsibilities of the Nonprofit Board ”, Minnesota Council of Nonprofits, http://www.mncn.org/info/basic_gov.htm) “Great Outdoor Games sport descriptions”, ESPN Website, http://www.ushra.com/monster.asp Greater Los Angeles Public Service Guide to City -- County -- State & Federal Offices, 1986-1987 Edition, copyright ©, Public Service Publications, Los Angeles, California. . Used with permission. The definitions for the following terms were quoted substantially from this source: “Police'', "State Attorney General'', "Building Code Enforcement'', "Building Permits'', "Electrical Permits'', “Plumbing Permits'', "City Planning'', "Pest Exclusion'' “Group A Streptococcus”, National Center for Infectious Disease, Centers for Disease Control and Prevention, http://www.cdc.gov/nci “Group Adventure Courses at Camp High Rocks”, Camp High Rocks, Inc. http://members.gnn. Com “Group B Streptococcal Infections”, National Center for Infectious Disease, Centers for Disease Control and Prevention, http://www.cdc.gov/nci “GS-1300 – Physical Sciences Groups”, Handbook of Occupational Groups and Families, United States Office of Personnel Management Web Site, http://www.opm.gov/fedclass/text/GS-1300.htm “Guardianship”, Florida Bar Association, http://www.blairandblair.com “Guardianship & Conservatorship”, Fleming & Curti, P.L.C., http://www.elder-law.com “Guardianship & Conservatorship”, National Academy of Elder Law Attorneys, http://www. naela.com “Guardianship Services”, http://www.sips.state.nc.us “Guardianships and Alternatives”, Ohio Association of Probate Judges, www.state.oh.us/ojc/guardianship.pdf “Guardianships of Children in Probate Court (Information for Guardians)”, California Courts Self-Help Center, http://www.courtinfo.ca.gov/selfhelp/gc/guardchild.htm “Guide to Legal Practice Areas”, William Mitchell College of Law, Academic Services Student Library, http://www.wmitchell.edu/services/career/guidelegalareas.html Reference for Native American/Tribal Law and Aviation Law definitions.

“A Guide to Mentor Program Listings”, Human Resources Development Canada, http://www.mentors.ca/mentorprograms.html Guide to the Foundation Center's Grants Classification System, copyright © 1991 by the Foundation Center, 70 Fifth Ave., New York, NY 10003-3050. Definitions for some of the terms in the Charities/Foundations/Funding Organizations and the Funding sections of the Taxonomy were reprinted with permission from the Foundation Center. A Guide to the WWF Organizational Assessment Process, WWF International, 2003, http://www.ngomanager.org/tools/wwf_organisational_assessment_guide.doc A Guide to The Workplace Investment Act of 1998, Michael Brustein, Esq. And Robert Knight, The National Association of Private Industry Councils, 1999 The Guild of Carillionneurs in North America (GCNA) Web site, Articles of Incorporation, http://www.gcna.org/ Source of the definition for “Carillons”. “Guidance in the Development of a Strategic Plan and/or Marketing Plan”, La Piana Associates, Inc., http://www.lapiana.org/consulting/services/sp_guidance.html “Guidelines on Workplace Diversity: Workplace Diversity in the Australian Public Service”, Australian Public Service Commission, http://www.apsc.gov.au/publications01/diversityguidelines1.htm Hampton Classic Website, “The Information: Glossary”, “Equitation”, http://www.hamptonclassic.com/hamptonclassic/site/me.get?hamp.sites.terms Handbook of Florida Agricultural Laws: Taxation and Property Rights Related to Agricultural Lands, Michael T. Olexa, Laura Minton, Amanda Taylor, Joseph Fischer, Aaron Leviten, and Azim Saju, a publication of the Department of Food and Resource Economics, Florida Cooperative Extension Service, IFAS, University of Florida, Gainesville, FL. FE119 is part of Circular 1224, Handbook of Florida Agricultural Laws. First published November 1999, and revised April 2004. University of Florida IFAS Extension Web site, http://edis.ifas.ufl.edu/BODY_FE119 Health & Human Services Dictionary of Terms, Texas Information and Referral Project, Office of the Governor, Austin, Texas, November 1992. “Health and Safety Services”, American Red Cross, http://www.neparc.org/health.html “Heart and Cardiovascular Disease”, The National Women’s Health Information Center Web site, http://www.4woman.gov/faq/heartdis.htm Helping People with Spiritual Problems, Emma Bragdon, PhD, Lighting Up Press, CA, 1993 “Historic District Designation Procedure”, http://tenant.net “Historic Districts”, Chapter 40C, http://www.tufts.edu “Historic Fort Snelling”, Minnesota Historical Society, http:/www.mnhs.org “Historical Societies”, Ohio County Commissioners Handbook, Chapter 135, Revised February, 2004, Published by the County Commissioners Association of Ohio, 37 West Broad Street, Suite 650, Columbus, Ohio 43215-4195, http://www.ccao.org/Handbook/hdbkchap135.htm “A History of Fairs and Expositions”, http://www.fairsnet.org

“Holiday Safety”, Centers for Disease Control and Prevention, Safe USA, http://www.cdc.gov/safeusa/holiday.htm “Home Telehealth: Developments and Trends”, by Audrey Kinsella, MA, MS, Telemedicine Information Exchange Web Site, http://tie.telemed.org/homehealth/kinsella1_FT.asp “Homelessness: Programs and the People They Serve”, HUD User Publication, December, 1999, http://www.huduser.org/publications/homeless/homelessness/contents.html “Hospital Compare: A quality tool for adults, including people with Medicare”, United States Department of Health and Human Services Web site, http://www.hospitalcompare.hhs.gov/hospital/home2.asp “Hourcar: Car-Sharing for the Twin Cities”, Neighborhood Consortium Press Release, December 2, 2004, http://www.hourcar.org/PDF/HOURCAR_120204_PR.pdf “Housing Terms”, HousingLink Web site, http://www.housinglink.org “How can Battlefields be Better Protected?”, by William Hamilton, Civil War Sites Advisory Commission Report, http://www.cr.nps.gov “How Do I Create a Communications Plan”, By Betsey Russell, President of WordOne, LLC, Georgia Center for Nonprofits, FAQs, Marketing, http://www.nonprofitgeorgia.org/faq-marketing.html “How to Find Exhibition Space and Art Galleries”, Art-Support Web site, http://art-support.com/exhibitions.htm “How to Write a Business Plan”, National Leadership Institute, http://www.samhsa.gov/nli/news/busplan.html “How We Make Moving Manageable”, Senior Moves, http://www.senior-moves.com/Services.html “HR Guide to the Internet: Job Analysis: Overview”, Copyright © 1998, 1999, 2000, 2001 hr-guide.com. All rights reserved, http://www.hr-guide.com/data/G000.htm “HUD Handbook”, Chapter 8, 4381.5 REV-2, Management Agents, Documents, and Fees. Source of definition for “Resident Services Coordination Programs”. “HUD’s Public Housing Program”, http://www.hud.gov “Human Resource Solutions: Executive Search and Recruiting”, La Piana Associates, Inc., http://www.lapiana.org/consulting/services/execsearch.html “Human Resource Solutions: Human Resource Audit”, La Piana Associates, Inc., http://www.lapiana.org/consulting/services/hraudit.html “Human Resources: Outsourcing to Reduce Costs and Improve Operational Efficiencies”, National Leadership Institute, http://www.samhsa.gov/nli/HumanRes/outsource.html Human Services Identification System (HUMIS), United Way of Kent County, Grand Rapids, MI, 1983. Human Services Information System: Dictionary of Service/Program Definitions, Pennsylvania Services Integration Consortium, Lancaster County, PA, January, 1982. Definitions for a number of Taxonomy terms were taken from this source. HSIS terms used for this purpose include: "Counseling-Therapeutic'', "Social Security Enumeration'', “Special Job Development'', "Crisis/Disaster Transportation'', "In-Patient Psychiatric Care'', "Community Mental Health Education'', "Mental Illness Prevention'', "Advocacy Services'', "Public Parking''.

“Hunters and Trappers – 45-3021-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=663&s=title&tog=45,51 “IDAs May Lessen Wealth Gap, Especially Among Women and People of Color”, Article from the May 19, 2000 edition of the CHN Human Needs Report, Coalition on Human Needs, http://www.chn.org/econdev/hnr05-19-00.html “The Importance of Board Self-Assessment”, Berit M. Lakey, Senior Consultant, Board Source, April 25, 2002, http://www.charitychannel.com/article_132.shtml “In Midwest, Prairies Have Become Grasslands of Opportunity”, Los Angeles Times, Tuesday, May 25,1999 “In the Spotlight: Drug Courts”, National Criminal Justice Reference Services, http://www.ncjrs.org/drug_courts/summary.html “Income and Real Property Tax Relief Issues for Low-Income Seniors”, Bradley Friesen, J.D. Kansas, Fall, 2000, Keln.org Bibliography, http://www.keln.org/bibs/friesen.html Source of the definition for "Property Tax Information". “Individual Development Accounts”, Welfare Information Network, http://welfareinfo.org/individu.htm “Individuals with Disabilities Education Act (IDEA), Code of Federal Regulations, Title 34, Section 300.7(c)(4)(ii), definition for “Emotional Disturbance”, from the NICHCY Web site, “Emotional Disturbance”, http://www.nichcy.org/pubs/factshe/fs5.pdf “Indoor Air Quality: Molds and Dust”, Fact Sheet, Ohio State University Extension, Community Development, http://www.ag.ohio-state.edu/~ohioline/cd-fact/0191.html “Infertility Diagnosis”, Nevada Center for Reproductive Medicine, http://www.nevadafertility.com/education/infertility_diagnosis.html “Information About Criminal Matters”, by J. David Alcantara, Attorney at Law, http://www.ist.net/dalaw/jda09.htm “The Information & Referral Interview: Models to Remember”, Norman L. Maas, AIRS Web site, http://www.airs.org/downloads/Foundations.PDF “In-House Performance Review Training”, Trevor Syrad Limited, http://www.trevorsyrad.com/prod_perftrain.html “Inmate Trust Fund”, Financial Services Division – Accounting Management, California Department of Corrections Web site, http://www.corr.ca.gov/FinancialManagement/Accounting.asp “Innocence Protection Act of 2001” (Introduced in the Senate), 107th Congress, March 7, 2001, http://www.crimelynx.com/ipa2001.html “Innovative Practices in the Criminal and Juvenile Justice Systems Report: Sentencing – Corrections – Diversion”, Copyright © 1999 by the Koch Crime Institute, http://www.kci.org/publication/innovative_practices/executive_summary.htm “Inspired Performance: Coaching Skills for Leaders”, Kate Harper Coaching, http://www.kateharper.com/workshops.html “Installation, Maintenance, and Repair Occupations: Bicycle Repairers”, Occupational Outlook Handbook, U.S. Department of Labor, Bureau of Labor Statistics, Bureau of Labor Statistics Web Site, http://www.bls.gov/oco/oco20058.htm

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“Strategic Solutions: What is Strategic Restructuring?”, La Piana Associates, Inc., http://www.lapiana.org/defined/ “Strategic Thinking: Glossary”, MDC: Management Development Core, Training and Development Resource Center, Department of Employee Relations, October, 1999, http://www.doer.state.mn.us/tdrc/pdfs_rtfs/stra-web.pdf “Strategically Connecting Nonprofit Boards and Potential Board Members”, a workshop presented at the Alliance for Nonprofit Management Annual Conference, June, 2003 by BoardnetUSA. “Streptococcus”, DPALM MEDIC, Houston Medical School, University of Texas, http://medic.med.uth.tmc.edu “Structuring of Relationships among Affiliates of National Nonprofits”, La Piana Associates, Inc. http://www.lapiana.org/defined/structuring.html “Subcutaneous Glucose Monitoring System: FACT SHEET’, Secure Care Medical, Inc., http://www.securecaremedical.com/pressrel6.htm “Substance Abuse Counselor”, Florida Health Careers Web site, http://www.flahec.org/hlthcareers/SUBST.HTM “Subutex and Suboxone: Questions and Answers”, FDA/Center for Drug Evaluation and Research (CDER) Web site, http://www.fda.gov/cder/drug/infopage/subutex_suboxone/subutex-qa.htm “Summary of Adolescent/Adult Immunization Recommendations”, Centers for Disease Control and Prevention, February 4, 2002, http://www.nfid.org/ncai/schedules/ “Summary of the Electronic Product Radiation Control Provisions of the Federal Food, Drug and Cosmetic Act”, Center for Devices and Radiological Health, http://fda.gov/cdrh/radhlth/summary.html “Summer Bridge Programs: Supporting All Students”, ERIC Digest, by Adrianna Kezar, http://www.ericdigests.org/2001-1/summer.html “Supervisoral Development Planning”, Written by Carter McNamara, MBA, PhD, Free Management Library, Authenticity Consulting, LLC, http://www.managementhelp.org/supr_dev/supr_dev.htm “Supplemental Needs Trusts for Disabled Persons”, David Goldfarb and Nancy R. Stone, Goldfarb & Abrandt, http://www.seniorlaw.com “Surveys, 360 Feedback, Assessments & Balanced Scorecard”, Organized Change Consultancy, http://www.organizedchange.com/Excite/surveyshome.htm “Sussex Violation of Probation Center”, State of Delaware Web site, http://www.state.de.us/correct/BOCC/BOCC_CCC_sussex.shtml “Swing Bed Program”, Maine Coast Memorial Hospital, http://www.olympic-usa.org/ “SWS, KT & PWS – The Basics”, The Sturge Weber Foundation Web site, http://www.sturge-weber.com/aboutswspwskt.htm Taber's Cyclopedic Medical Dictionary, Editions 15 and 18, F.A. Davis Company, Philadelphia, 1985. Used with permission. Definitions for the majority of the Diseases and Conditions in the Target Groups section and several of the terms in the Health Services section were quoted substantially from this source.

“Talking to the Animals”, Jennifer L. Moore, http://www.beyondinfinitymagazine.com/ss22feature1.htm Source for “Pet Psychics” definition. “Tank Car, Truck, and Ship Loaders”, Indiana Career and Postsecondary Advancement Center (ICPAC) Web Site, http://icpac.indiana.edu/careers/career_profiles/100205.xml.print “Tax Court of New Jersey”, New Jersey Judiciary Web Site, NYCourtsOnline.com, http://www.judiciary.state.nj.us/taxcourt/taxrules.htm “Tax Exempt Status for Your Organization”, Publication 557, the Internal Revenue Service, Department of the Treasury, Washington DC, Revised May 1997, http://www.irs.ustreas.gov “Tax Preparers – 13-2082-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=50&s=title&tog=13 “Technology of Participation, ToP Methods”, Sustainability Education Guide Home, Tahoe Center, http://ceres.ca.gov/tcsf/seg/page32.html “Teen New Drivers’ Homepage: Message from Ryan”, http://www.ai.net/%7eryanb/ “Telecommunications Analyst (#232)”, Michigan Career Portal, Labor and Economic Growth, Michigan.gov Web Site, http://www.michigan.gov/careers/0,1607,7-170-22526_23422-64372--,00.html “Telemarketers – 42-9041-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=1382&s=title&tog=41 “Television and Movie Studio Tours and Locations”, http://www-hsc.usc.edu “Teratogen Counseling”, Great Lakes Genetics, http://www.genetest.com/genteratogen.htm Textbook of Child Neurology, Menkes, 5th ed, p247 Source of definition for “Anencephaly” listed in MeSH, the Medical Subject Headings maintained by the National Library of Medicine. Thesaurus of ERIC Descriptors, Phoenix, Arizona, copyright © the Oryx Press, 1984. . Used with permission. Definitions for the following terms were quoted substantially from this source: "Private Colleges/Universities'', "Community Colleges'', "School Districts'', "Alumni Education'', "Experimental Colleges'', "Free Schools'', "Freedom Schools'', "Open Universities'', "Correctional Education'', "Learning Laboratories'', "Telecourses'', "Remedial Education'', "Achievement Testing'', "Aptitude Testing'', "Equivalency Testing'', "Educational Vouchers'', "School Accreditation'', "Bilingual Education'', "Extension Education'', "Compensatory Education'', "Migrant Education Programs'', "Assistantships'', "Career Development'', "Ethnic Groups/National Origin'', "Victims/Survivors'', "Minority Students'' “Timber Mountain Pack Train”, http://www.virtualcity.com “Time Tracker Specifications”, Asgard Systems, Inc. Employee Scheduling Software, http://www.asgardsystems.com/ttspec.html “Title XII – Tax Incentives for Health and Retirement Security, Section 1201. Health Security Accounts”, CMS Web Site, http://www.cms.hhs.gov/mmu/HR1/PL108-173summary.asp#titleXII “Topic – Vehicle Theft Prevention Devices”, Yahoo! Finance Web Site, INSWEB, http://biz.yahoo.com/edu/in/iw_in12.iw.html “Tour Guides and Escorts – 39-6021-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=609&s=title&tog=39 “Tour of Pasadena”, http://www.citycent.com

“ToxFAQs for Mercury”, Agency for Toxic Substances and Disease Registry (ATSDR) Web site, http://www.atsdr.cdc.gov/tfacts46.html “Transcutaneous Electrical Nerve Stimulation (TENS) and Pain Management”, Canadian Coordinating Office for Health Technology Assessment, April, 1995, http://www.ccohta.ca/ pubs/english/tens/ “Transit and Railroad Police – 33-3052-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=558&s=title&tog=33 “Trapped by the System: Parole in America”, by Kelley Virella, AlterNet, Posted December 3, 2000, http://www.alternet.org/story/10163 “Trash Collectors”, Indiana Career and Postsecondary Advancement Center (ICPAC) Web Site, http://icpac.indiana.edu/careers/career_profiles/100215.xml.print “Travel Guides – 39-6022-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=608&s=title&tog=39 “Treating Disability Trusts Under Transfer of Assets, Trust, Estate Recovery, and Third Party Liability Rules”, Department of Health and Human Services, Health Care Financing Administration, http://www.seniorlaw.com “Trusts and Wills”, Estate Council Law Group, http://www.estatecounsel.com The Twin to Twin Transfusion Syndrome Foundation Web Site, http://www.tttsfoundation.org/ “Type 1 Diabetes: Symptoms, Diagnosis, & Treatments”, Endocrineweb.com site, http://www.endocrineweb.com/diabetes/1diabetes.html “UCLA Film and Video Archive – Preservation”, http://www.cinema.ucla.edu/Content/preserve.html “Understanding and Preventing Teenage Runaways”, by Michael G. Conner, Psy.D., Clinical, Medical & Family Psychologist, Crisis Counseling Web Site, sponsored by the Mentor Research Institute and Bend Psychological Services, http://www.crisiscounseling.com/Runaway/RunawayPrevention.htm “A Unique Treatment Program for Pediatric Feeding Disorders”, Ramasamy Manikam, Ph.D., Nancy A. Murphy, M.D., Jay A Permen, M.D., Virginia Commonwealth University, Medical College of Virginia, Department of Pediatrics, http://views.vcu.edu/pediatrics/Events/Feeding/feeding.html The United States Government Manual 1981/1982 and 1997/1998, Office of the Federal Registrar, National Archives and Records Services, General Services Administration, Washington, DC, Revised May 1, 1981 and Revised May 30, 1997. United Way of San Diego County Resource Center Human Services Classification System, United Way of San Diego, San Diego, CA, 1975. “Urban and Regional Planners, 2000-01 Occupational Outlook Handbook, Bureau of Labor Statistics, http://www.bls.gov/ocohome.htm U.S. Immigration and Naturalization Service Website, http://www.ins.usdoj.gov U.S. Postal Inspection Service Web site, http://www.usps.com/websites/depart/inspect/welcome2.htm User Friendly Handbook for Mixed Method Evaluations, Part II, “Overview of Qualitative Methods and Techniques”, Chapter 3, Common Qualitative Methods, National Science Foundation, Directorate for Education and Human Research, Division of Research, Evaluation and Communication,

http://www.ehr.nsf.gov/EHR/REC/pubs/NSF97-153/CHAP_3.HTM http://www.ehr.nsf.gov/EHR/REC/pubs/NSF97-153/CHAP_9.HTM “Ushers, Lobby Attendants, and Ticket Takers – 39-3031-00”, Occupational Information Network Code Connector (O-Net) Web Site, http://www.onetcodeconnector.org/report?id=610&s=title&tog=39 UWASIS II: A Taxonomy of Social Goals & Human Service Programs, United Way of America Services Identification System, United Way of America, Alexandria, Virginia: Second Edition, November 1976. Most of the definitions in this source were utilized in the development of the Taxonomy of Human Services. Many of the definitions from UWASIS II were copied verbatim with the permission of the publisher, United Way of America. “Valet Services and Packing for Travel”, Certified Professional Household Manager/Butler Certificate Program, 8 Week Course Description, Professional Domestic Services and Institute Web Site, http://www.housestaff.net/profess.asp “Vehicle Safety Inspection”, Utah Department of Public Safety Web site, http://uhp.ps.state.ut.us/history/Chapter1/SafetyInspection.html “The Vermont Guide to Civil Unions”, Published by the Office of the Secretary of State Deborah L. Markowitz, Secretary of State, http://www.sec.state.vt.us/otherprg/civilunions/civilunions.html#faq4 Vermont Snowmobile Safety, State of Vermont Department of Public Safety, http://170.222.24.9/vsp/snow_safe.html “Viatical Settlements: A Guide for People with Terminal Illness”, gopher://gopher.gsa.gov/cic/money/viatical.txt “Viatical Settlements: The Living Benefits of Life Insurance for the Terminally Ill”, by Benjamin Banderoff, LUTCF, Oncolink Homepage, http://oncolink.upenn “Victim Impact Unit”, New York State Division of Parole Web site, http://parole.state.ny.us/victimimpact.html “Victim-Offender Conferencing/VOC Fact Sheet: Restorative Justice Through Dialogue”, Adapted from “Fact Sheet: Victim Offender Mediation” by Dr. Mark S. Umbreit, the University of Minnesota. Barron County Restorative Justice Programs, Inc. Web site. http://www.bcrjp.org/text/voc/fact_sheet.htm “Vocational English as a Second Language (VESL), http://www.vcc.bc.ca/eslvoc/VESL/vesl.html “Volunteer Recognition: Success Stories”, Energize, Inc. Web site, http://www.energizeinc.com/ideas.html “WDFW Hatcheries Program Introduction”, Washington Department of Fish and Wildlife, http://www.wa.gov/wdfw/hat/hatintro.htm “Weaving Resources”, Network Enterprise Technology, Inc., http://home.netinc.ca/~rstowe/weave.html “Web Site Creation”, SiteMaven Web Site Design, http://www.sitemaven-design.com/design.htm Webopedia, http://www.webopedia.com/TERM/a/antivirus_program.html Webopedia, http://www.webopedia.com/TERM/b/backup.html Webopedia, http://www.webopedia.com/TERM/e/e_mail.html Webopedia, http://webopedia.com/TERM/f/fax_machine.html

Webopedia, http://www.webopedia.com/TERM/f/firewall.html Webopedia, http://www.webopedia.com/TERM/h/hub.html Webopedia, http://www.webopedia.com/TERM/i/intranet.html Webopedia, http://www.webopedia.com/TERM/M/Macintosh_computer.html Webopedia, http://www.webopedia.com/TERM/M/Microsoft_Windows.html Webopedia, http://www.webopedia.com/TERM/N/NetWare.html Webopedia, http://www.webopedia.com/TERM/n/network.html Webopedia, http://www.webopedia.com/TERM/o/operating_system.html Webopedia, http://www.webopedia.com/TERM/P/peer_to_peer_architecture.html Webopedia, http://www.pcwebopaedia.com/TERM/p/printer.html Webopedia, http://www.webopedia.com/TERM/r/router.html Webopedia, http://www.webopedia.com/TERM/o/optical_scanner.html Webopedia, http://www.pcwebopaedia.com/TERM/s/server.html Webopedia, http://www.webopedia.com/quick_ref/topologies.asp Webopedia, http://www.pcwebopaedia.com/TERM/w/workstation.html “Weight Loss for Life”, A pamphlet developed by the Weight-Control Information Network (WIN), service of the National Institute of Diabetes and Digestive and Kidney Diseases, part of the National Institutes of Health, under the U.S. Public Health Service, http://www.niddk.nih.gov/health/nutrit/pubs/wtloss/wtloss.htm#programtype “Welfare-to-Work Tax Credit”, Oregon Employment Department, http://www.emp.state.or.us/emprsvcs/wtw.htm “West Nile Virus”, Centers for Disease Control, Division of Vector-Borne Infectious Diseases, http://www.cdc.gov/ncidod/dvbid/westnile/index.htm “Wetlands Protection”, NCSU Water Quality Group, North Carolina State University, North Carolina Cooperative Extension, Department of Biological and Agricultural Engineering, http://h2osparc.wq.ncsu.edu/info/wetlands/protect.html “What Advance Directive Options Do You Have?”, AARP, http://www.aarp.org “What alternatives should I explore before selling my life insurance?”, http://www.nvrnvr.com “What Are Advance Directives?”, Advance Directives International, Inc., http://adiwills.com “What are Ataxias and Cerebellar/Spinocerebellar Degeneration?”, NINDS Ataxias and Cerebellar/Spinocerebellar Degeneration Information Page, National Institute of Neurological Disorders and Stroke Web site, National Institutes of Health, http://www.ninds.nih.gov/disorders/ataxia/ataxia.htm “What Are Dental Implants?”, Prosthodontics Intermedica Web site, http://dentalimplants-usa.com/Treatment/Implants/implantwhat.html

“What is a Colonia?”, Office of the Attorney General, State of Texas, John Cornyn, http://maps.oag.state.tx.us/colgeog/colonias.htm “What is a Production Designer and Art Director?”, Art Directors Guild Web Site, http://www.artdirectors.org/introduction/whatis_ad.php “What is a Urogynecologist?”, American Urogynecologic Society Web site, http://www.augs.org/i4a/pages/index.cfm?pageid=210 “What is an Ecosystem Management Approach?”, University of Michigan, School of Natural Resources and Environment, http://www.snre.umich.edu/ecomgt “What is Business Incubation?”, National Business Incubation Association, http://nbia.org/whatis.html“What is Cause-Related Marketing?”, Georgia Center for Nonprofits, FAQs, Marketing, http://www.nonprofitgeorgia.org/faq-marketing.html “What is Early Head Start?, http://www.ehsnrc.org/AboutUs/ehs.htm “What is Estate Administration?”, Reinhart, Boerner, Van Deuren, Norris & Rieselbach, SC, http://www.rbvdnr.com “What is Family Life Education”, National Council on Family Relations Web site, http://www.ncfr.org/cfle/c_certification.htm “What is Family Psychoeducation?”, Part of an evidence based practices implementation resource kit developed through a contract with the Substance Abuse and Mental Health Services Administration’s (SAMSHA) Center for Mental Health Services (CMHS) and a grant from the Robert Wood Johnson Foundation, Evidence-Based Practices Project Web Site, http://www.mentalhealthpractices.org/fam_about.html “What is Fiscal Sponsorship?”, Film Arts Foundation, Fiscal Sponsorship Program, 145 Ninth Street, San Francisco, CA 94103, (415) 552-8760, http://www.filmarts.org/sponsoredpr/whatis.html “What is FGDM?” Putting Families Back into the Child Protection Partnership: Family Group Decision Making”, Web site of the National Center on Family Group Decision Making, a program of American Humane, http://www.americanhumane.org/site/PageServer?pagename=pc_fgdm_what_is “What is Friedreich’s Ataxia?”, NINDS Friedreich’s Ataxia Information Page”, National Institute of Neurological Disorders and Stroke Web site, National Institutes of Health, http://www.ninds.nih.gov/disorders/friedreichs_ataxia/friedreichs_ataxia.htm “What is a Fundraising Feasibility Study and Is It Worth It?”, by P. Burke Keegan, Board Café, August 31, 2001, http://www.boardcafe.org/bc2001_08.html “What is FM?”, International Facility Management Association Web Site, http://www.ifma.org/whatsfm/index.cfm?actionbig=9 The Facility Management definition in the Taxonomy combines the 1986 definition written by IFMA at the request of the Library of Congress with the new 2003 definition. “What is Jail Diversion?”, TAPA Center for Jail Diversion, A Branch of the National GAINS Center, United States Department of Health and Human Services Substance Abuse and Mental Health Services Administration Web site, http://www.gainsctr.com/b/tapa/jail/default.asp “What is Machado-Joseph Disease?”, NINDS Machado-Joseph Disease Information Page”, National Institute of Neurological Disorders and Stroke Web site, National Institutes of Health, http://www.ninds.nih.gov/disorders/machado_joseph/machado_joseph.htm

“What is Microenterprise?”, Oregon Microenterprise Network (OMEN), http://oregon.microbiz.org “What is Orienteering?”, Minnesota Orienteering Club (MNOC) Website, http://mnoc.org/index.html “What is Physiatry?”, Northern California Neurosurgery Medical Group, Inc., http://www.lieberson.com/whatis/physiatry.html “What is Pulmonary Hypertension?”, Pulmonary Hypertension Association, http://phassociation.org/aboutph/defined.htm “What is Round Dancing?”, Colorado Round Dancing Association Web site, http://www.crda.net/ “What is Supported Employment?”, U.S. Department of Labor, Office of Disability Employment Policy Web site, http://www.dol.gov/odep/archives/fact/supportd.htm “What is Trust Administration?”, Reinhart, Boerner, Van Deuren, Norris & Rieselbach, SC, http://www.rbvdnr.com “When and How to Use Independent Consultants”, CompassPoint Nonprofit Services, http://www4.compasspoint.org/p.asp?WebPage_ID=127&Profile_ID=120978 “When Nonprofits Conduct Exempt Activities as Taxable Enterprises”, by C. Eugene Steuerle, Published May 1, 2001, The Urban Institute, a Nonpartisan Economic and Social Policy Research Organization, http://www.urban.org/Template.cfm?NavMenuID=24&template=/TaggedContent/ViewPublication.cfm&PublicationID=7264 “Which Medical Specialist for You”, The American Board of Medical Specialties, Evanston, IL. “Who Will Handle Your Finances If You Can’t”, by Mary Randolph, Nolo Home Page, http://www.nolo.com “Who Will Speak For Me?”, Charmain Spencer, Gerontology Research Center , Simon Frazer University, BC Institute on Family Violence, July, 3, 1997, http://www.bcifv.org/Summer97/speak.html “Why are Films and Videos Disappearing?”, American Film Institute, http://www.afionline.org/preservation/about/det.html “Why Community Connections Work”, Center for Community Corrections Web site, http://www.communitycorrectionsworks.org/why%20corrections.htm “Why Facilitation Skills are Important NOW”, Guilia Muir and Associates, Articles, Recommended Reading: Facilitation Skills, http://www.guilamuir.com/archive8f.html “Wilderness Therapy as an Intervention and Treatment for Adolescents with Behavioral Problems”, by Keith C. Russell and John C. Hendee, Wilderness Research Center, University of Idaho, Moscow, Idaho 83843-1144, http://www.strugglingteens.com/opinion/wildernesstherapy.html “Wilderness Therapy Programs and Wilderness Boot Camps: Is There a Difference?”, by Michael Conner, Psy.D, Mentor Research Institute, http://www.wilderness-therapy.org/Wilderness/WildernessVSBoot.htm “Win-Win Negotiations Seminar”, Negotiations Training Institute, http://www.negotiationsworkshops.com/win_win_negotiations.html “Wireless Computer Networks at K-State”, Computing and Network Services, Kansas State University, http://www.ksu.edu/cns/networks/wireless/index.html

“Wireless LANs”, by Eric Leland, originally written in October of 2001, updated by Russ King in May of 2003, TechSoup, http://www.techsoup.org/articlepage.cfm?ArticleId=336&cg=searchterms&sg=wireless) “Work Release: Recidivism and Corrections Costs in Washington State”, by Susan Turner, PhD and Joan Petersilia, PhD, National Institute of Justice Research in Brief, December, 1996, U.S. Department of Justice, Office of Justice Programs, National Institute of Justice, http://www.ncjrs.org/pdffiles/150855.pdf “Work Opportunity Tax Credit”, http://tax-credit.com “Writing a Contract”, TechSoup Article, May 05, 2000, http://www.techsoup.org/articlepage.cfm?ArticleId=117&topicid=8 “Writing and Publishing an Op-Ed”, EMS-Environmental Media Services, http://www.americanhiking.org/EVENTS/pdfs/howtooped.pdf Adapted from “Op-Eds: A Cost-Effective Strategy for Advocacy”, by Denice Zeck and Edmund Reynolds, part of a series entitled “Strategic Communications for Nonprofits” published by the Benton Foundation and the Center for Strategic Communications “Yucatech Expeditions”, Cozumel and Akumal Cave and Cavern Diving and Instruction, http://www.cozumel.net

Consultation Acknowledgments Special thanks go a number of individuals and organizations who helped us review, refine and/or further develop sections of the Taxonomy. We acknowledge below all of the people who have contributed their time and expertise. January – July, 2004 Thanks go to Susan Shepherd with the National Association of State Units on Aging (NASUA) who provided expert information and advice in helping us restructure residential housing options section of the Taxonomy. She also helped us amalgamate the separate sections on supportive housing for older adults and people with disabilities into a single section that more accurately addresses the needs of both populations; and reviewed and helped us update terminology and definitions for Medicare related services. NASUA’s support has long been key in ensuring that the sections of the Taxonomy relating to aging services are accurate and complete. We are very grateful that support for the ongoing development of the Taxonomy is part of their workscope. June, 2003 – December, 2003 INFO LINE received a contract from INFO LINE, Inc. in Akron, Ohio to significantly expand the Organizational Development and Management section of the Taxonomy for use by the Center for Nonprofit Excellence (CNE) in their database of consultants serving the nonprofit sector. Many people were instrumental in helping in that developmental effort. Thanks go to Susan Griffin of CNE who worked with us on draft after draft of the revised sections; to Putnam Barber, President of the Evergreen State Society, Russy Sumariwalla, Founder-President of Global Philanthropy & Nonprofit, and Lisa Spellman of the Rapid Creek Group (RCG) who conducted comprehensive reviews; to Joy Folkedal of BoardSource who reviewed the Board Development section; to Marianne Galleon and Greg Way of INFO LINE of Los Angeles who helped develop the hierarchy logic and definitions for the Information Technology Management section; to Steve Gill for assistance with definitions in the Organizational Assessment and Evaluation section, to Sara Hamilton, AIRS’ training manager, for help with the training terms; to Michael S. Hamm, Michael S. Hamm and Associates, for review of the Credentialing Programs Development and Management section; to Charlene Hipes of AIRS for assistance with Conference/Convention Planning section; to Julio Puchalt of INFO LNE of Los Angeles for reviewing the Financial Management Assistance section; to Anne Ready, Ready for Media for help with the Media Interview Skills Development definition; and to Brad Sales, media relations consultant, for assistance with the Media Relations section. Special thanks to the Georgia Association of Nonprofits for allowing us to utilize “Areas of Practice” section of their consulting application form to help structure this section of the Taxonomy. The form is on their Web site: http://www.nonprofitgeorgia.org/csapp1.htmlLINE of Los Angeles (Information Technology Management Assistance section) September, 1997 – March, 2002 (Taxonomy Subscription Files) New material in the subscription files includes the results of the Aging Review coordinated by Greg Case at the National Association of State Units on Aging (NASUA), a new and greatly expanded set of Immigration/Naturalization terms developed in conjunction with Catholic Charities of the Archdiocese of New York, a new Volunteer Opportunities Section developed in cooperation with David Styers at the Points of Light Foundation, an expanded Mutual Support Groups section developed with assistance from Betty Creary at the NCCC/Helplink program in San Francisco and a new Canadian courts section and other Canada-specific terminology and definitions developed with help from Diane Murdock at the Information Centre at the City of Calgary. Thanks also go to Brad Vauter, an attorney in private practice who reviewed the Legal Services section and helped us develop a definition for “Low Income Taxpayer Clinics”; and to Anne Fogoros at United Way of Allegheny County in Pittsburgh for the many hours she spent helping with a “face lift” for the Taxonomy. As a result of her efforts, this version of the Taxonomy features user friendly language and more intuitive structures, changes which greatly improve ease of access.

May, 1994 – August, 1997 (Cumulative Supplement to the Third Edition) Thanks go to JoAnn D. Gould, Attorney at Law, San Jose, California who reviewed the Estate Planning and Home and Asset Protection sections of the Taxonomy; to Harryette Shuell, I&R Services, San Jose, for contacting JoAnn on our behalf; to Kathy Wolzak of the National Funeral Directors Association in Milwaukee, Wisconsin who answered many questions about funeral services; to Jerrie E. Sudderth, Executive Director of Twin Cities Community Voice Mail whose presentation at the Independent Sector’s Spring Research Forum in Washington D.C. highlighted an important new service; to Jim Whaley and Bernice Hutchinson of the National Association of State Units on Aging (NASUA) for coordinating the beginning of an aging review of the Taxonomy; to Alynne Landers and Girish Yajnik of the Center for Developmental Disabilities at the University of South Carolina for collecting comments from people in the disability field regarding services for people with disabilities in the Taxonomy; to Bernadette Knoblauch and Kathleen McLane, Associate Directors of the ERIC Clearinghouse on Disabilities and Gifted Education and Suzanne Ripley, Project Director for the National Information Center for Children and Youth with Disabilities (NICHCY) for a collaborative review of services for children and youth with disabilities; to Kathleen Dillon of the Fingerlakes Developmental Disabilities Service Office for her comments on disability terminology and definitions; to Sylvia Lewis, Marvin Brienes, California State Department of Developmental Services in Sacramento for helping us understand the supported living options for people with disabilities; to Martin Rist of the California Registry for helping us structure living options for older adults; to Teams of Advocates for Special Kids (TASK) for a definition for Special Education Advocacy; and to Russy Sumariwalla who helped us with definitions for the Religion portion of the Target Groups section. The Disaster Services section of the Taxonomy could not have been created without the hard work of many people who contributed to its development and who reviewed and commented on early drafts. Thanks go to Burt Wallrich from INFO LINE of Los Angeles and Bill Butler from the Los Angeles County Department of Public Social Services Disaster Services Section for their assistance in developing the structure of the hierarchy and definitions and to Dave Vargo, Special Red Cross Representative to the FEMA Regional Office in San Francisco, who conducted a comprehensive review and made many valuable suggestions. Also incorporated was information supplied by Dusty Bowenkamp (from the American Red Cross office in Los Angeles), Barbara Cienfuegos (from the Los Angeles County Department of Mental Health), Battalion Chief John Tucker (from the Los Angeles County Fire Department) and Miguel Ascarrunz (from the Los Angeles County Department of Health Services); material forwarded to INFO LINE of Los Angeles by Virginia Baker with the American Red Cross in Atlanta and Annamaria Swardenski, then Program Manager for the Northern California Disaster Preparedness Network; and information that was downloaded from the FEMA, American Red Cross, NOAA and other disaster-related Web pages. May, 1991 – April, 1994 (Third Edition of the Taxonomy) The third edition of the Taxonomy was produced with the help of individuals throughout the United States and Canada who contributed suggestions based on their expertise in a particular field or their hands-on experience using the Taxonomy as a classification tool. Thanks goes to Bonnie Darwin of the California Association of Hospital and Health Systems in Sacramento, California who helped to develop the structure and definitions for the Inpatient Health Facilities section; to Kathleen McCann, Director of Patient Care Services at the National Association of Psychiatric Health Systems in Washington, DC who helped to develop the structure and definitions for the Mental Health Facilities section and who reviewed the entire Mental Health Care and Counseling portion of the book; to Dr. Peggy Polinsky of the UCLA Drug Abuse Research Center and Dr. David Mee-Lee, Medical Director, Outpatient Alcoholism & Addiction Programs at Castle Medical Center in Honolulu, who helped us develop the structure and definitions for a newly-revised Substance Abuse section; to Chris Haynes who reviewed portions of the Taxonomy relevant to education services as a consultant for the Far West Laboratory in San Francisco as a part of their work on the Healthy Start project; to Karl Ensign, Program Analyst, Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health & Human Services who helped us develop the concepts and definitions for the Family Based Services section; to Harryette Shuell, Executive Director, Information and Referral Services, Inc., San Jose, California who helped us develop wording and a definition for “Categorical Program Administrative Units”; to Kathy Powell, I&R Specialist, Navy Family Service Center, Naval Submarine Base, Bangor, Washington who supplied the definition for “Military Transition Assistance Programs”; to Tom Brill, a Los Angeles based Environmental Lawyer who supplied the definition for “Environmental Law”; to David

Nelson, Editor of Living Blues, a publication of the University of Mississippi, who supplied the definition for “Blues Concerts”; to Silvester Vicic, Music Director for KUSC Radio who supplied the definitions for the other terms in the Music Performances section during a very long telephone conversation; to Terry Wolverton, a Los Angeles based performance artist who supplied the definition for “Performance Art”; and to Rabbi Arnold Rachlis of the University Synagogue in Irvine, California, who reviewed the definitions in our Target Groups section relating to the Jewish faith. May, 1987 – April, 1991 (Second Edition of the Taxonomy) We must also thank the many people whose contributions to the earlier editions of the Taxonomy have become an enduring part of the total work. Included are Jack Willis, a Los Angeles area psychologist who spent hours on the phone helping us define the majority of the terms in the Counseling Approaches section of Mental Health; Dr. Michael C. Sharp, Director of the Family Support Network in Chapel Hill, North Carolina, who guided our structural and content decisions in the extensive reorganization and expansion of the Health Care section; Gregg C. Vanderheiden, Ph.D. of the Trace Research and Development Center, University of Wisconsin, Madison Wisconsin, who helped us develop an improved Assistive Technology section; Rick Suberman of Chapel Hill Radiology and Dr. Krabbenhoft of the American Board of Radiology who assisted with the Diagnostic Radiology section; Karen F. Kent of the California Women's Commission on Alcohol and Drug Dependencies who reviewed the Substance Abuse section for the second edition; Linda Peirce of the Careline program of University Hospital in Hershey, Pennsylvania and Barbara Hoffman of Care Net Information Systems, Inc. in Pittsburgh, who made suggestions for additions to the Health Care and Target Groups sections; C. Lowell Parsons, M.D. whose articles on interstitial cystitis and Jacquelin Perry, M.D. whose articles on the postpolio syndrome provided material for our definitions; Janie W. Hinson, Resource Specialist with the National Early Childhood Technical Assistance System in Chapel Hill, North Carolina who helped us to ensure that the Taxonomy adequately represents educational and supportive services for disabled toddlers age 0-3 mandated in PL 99-457; and Richard A. Jimison and Ed Thompson with the Charlotte County Department of Social Services in Punta Gorda, Florida, Carolyn Toliver with Information and Referral in Dallas, Texas, Helen Davidson with Information Services in Vancouver, British Columbia, Judith Clark with ASK-2000 in Honolulu, Hawaii, and Sue Kelly with Information and Referral in Grand Junction, Colorado whose responses to our 1990 survey included a variety of new concepts. 1983 – 1987 (First Edition of the Taxonomy) Contributers to first edition of the Taxonomy include Ann Jacobson, then Executive Director of the Voluntary Action and Information Center in Kansas City; Nathan Garber, Executive Director of Information London in Ontario, Canada; Helene Alisberg, Program Director of INFO LINE, a program of United Way of Connecticut; Nancy Howe, Assistant Director of the Planning and Allocations Division of United Way of Santa Clara County; Carol Glyssels, Resource Coordinator of the Information and Referral Program of United Way of Kent County; Carol Murphy, Executive Director of First Call for Help, a program of United Way of New Jersey; Carol Williams Bryant with the California State Library System; Jerry Perkins with Los Angeles County CRIB Control; and Grace Hardgrove of INFO LINE, Los Angeles, who conducted extensive structural and content reviews during the original development of the Taxonomy. Other original contributors were Don Wolfe from Los Angeles County Building and Safety; Mary Higgins, School Principal; June Teske with Los Angeles County Schools; Susan Lorin, OTR with Rosemary Johnson and Associates Clinics Inc.; Mr. Kodama with the Los Angeles County Morbidity Office; Mr. Tormey with Los Angeles County Communicative Disease Control; Tina Lambert with the Los Angeles County Probation Department; Phyllis Somers with the VAC Court Referral Program; Marcia Lamm with the American Association for Mediated Divorce; Marc Hankin, a lawyer in private practice; Shelly Glazer with Eldermed; Monika White with Huntington Memorial Hospital; and Marge Nichols with United Way of Los Angeles. All of these individuals have made contributions that help to ensure that the new edition reflects the varying needs of all users. Taxonomy Reviewers/Users As with all editions of the Taxonomy, many of many of the suggestions for changes and additions have also come from you who have used it and/or have kindly consented to review material before it is released.

Thank you for your continued interest and support! Special thanks goes to Margaret Gillis (now Margaret Bruni) of the Detroit Public Library and Bill Brackin, Director of the Community Information Line of Volunteers of America in Everett, Washington, who, as members of the official review team for the Taxonomy, provided feedback on all proposed changes as well as suggesting many revisions of their own over the life of the Taxonomy. Ongoing thanks must also go to the many people who use the Taxonomy and support its ongoing development by attending Users Group meetings at the annual AIRS Conferences and by contacting INFO LINE directly to make suggestions. Contributors over the years have included Faughn Adams, Carolyn Ahern, Dan Alaniz, Holly Alexander, Britney Alspach, Michele Andrews, Dwight Ausmus, Colleen Auth, Liz Bergman, Brad Biggers, Krista Boston, Marioly Botero, Karen Brandt, Brian Boike, Mark Bowden, Vanessa Bowman, Bruce L. Brown, Denise Brown, Paige Brunner, Bruce Bull, Penny Bunyaviroch, Kate Burton, Cathy Cantonwine, Vicki Carlson, Judith Clark, Yvonne Clark, Brenda Coleman, Vicki Combs-Cawley, Alvaro Cortes, Betty Creary, Maria Cruz, Casey Culver, David Cueny, Jennifer Curran, Linda Daily, Carol Davis, Frank Di Luzio, Michelle Dickson, Pamela Dineh, Joy Duperault, Megan Engler, Deb Faze, Anne Fogoros, Trudy Forster, Shadow Foster, Theresa Foster, Maggie Fowlie, Allison Francesco, Mari Hoashi Franklin, Melanie Fuller, Diane Gatto, Elaine Gebben-Grove, Delia Gillen, Nancy Glidden, Anne Gordon, Libby Graves, Bruce Greenstein, Susan Griffin, Mary Gross, Sara Hamilton, Connie Harrington, MA, LPC, Susanne Haselton, Mary Hatcher, Hollie Hawkins, Margaret Herreid, Mary Hogan, Diane Huff, Linda Johnston, Cathleen Kelly, Kim Kelley-Spencer, Nancy Kimura, Michelle Kingsley, Randy Klumph, Magdalena Krynsky, Camille Lewis, Sharon Lewis, Carol Little, Dianne Littwin, Lisa Logan, Rachel Lunn, Lisa Lunt, Dick Manikowski, Kevin Manning, Ann Matteson, Janet McDonald, Lynn McGaha, Linda Maguire, Jweffrey Markwardt, Maurine Mcleod, Rajean Paul Moore, John Mort, Diane Murdock, Sreelatha Nalluri, David Newberry, Randy Nicklaus, Kay Nordeen, Kristan Olafson, Marlene Perdan, Elizabeth Radcliff, Joy A. Ragnow-Guzy, Tina M. Rains, Catherine Robichaux, Sheryl Romeo, Michel Rosenthal, Cathy E. Sanford, Hope Santonocito, Rachel Savage, Colette Scrimger, Ellen Shannon, Jeri Shumate, Betty Sims, David Smith, Tylee Smith, Linda Spaulding, Steve Strickland, Jean Strock, Melissa Stuart, Tara Sullivan-Hames, Kim Teeter, Ed Thompson, Marsha Thompson, Sharon Tierra, Jill Timms, Pat Toles, Lael Tryon, Lora Turovich, Susan Needle Vitales, Bob Waite, Jeannie Ward, Elizabeth Way, Janet Wayne, Maree Webb, Penny Weber, Janice Whyte, Beth Wick, Susan Williams, Sandy Wright, Michele Yoder and Elaine Younger. Please forgive us if we have missed anyone! Thanks also goes to Linda Lewis, former Executive Director of INFO LINE, who had the foresight to make the development of the Taxonomy a priority; to Norman Maas, past President of AIRS, who provided support for the document from its earliest appearance and whose ongoing commitment made the original joint publication possible; to Richard Stahl, another former Executive Director of INFO LINE, who recognized in the Taxonomy the basis for a common language for human services and who has committed significant resources during his tenure to develop a worthy tool for the field; to Maribel Marin, the current Executive Director of INFO LINE who has continued our commitment to the Taxonomy; and to the entire AIRS Board of Directors who have reaffirmed their support for the Taxonomy as an important part of the ongoing AIRS agenda.