Accenture's A3 Gamification Program - External...
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Jill Patrick Social Learning Program Lead [email protected] http://www.linkedin.com/in/jillmpatrick Leslie Pham Social Learning Account Manager [email protected] http://www.linkedin.com/in/lesliedpham
Transcript of Accenture's A3 Gamification Program - External...
Jill Patrick Social Learning Program Lead
http://www.linkedin.com/in/jillmpatrick
Leslie Pham Social Learning Account Manager
http://www.linkedin.com/in/lesliedpham
Copyright © 2014 Accenture. All rights reserved.
Our knowledge capabilities have evolved over time
Social
Learning 2010 - today
Knowledge
Management 2000-2010
Knowledge
Infrastructure 1990-2000
Copyright © 2014 Accenture. All rights reserved.
Where is everyone???
Tapping into the
collective intelligence
of Accenture requires
more than technology;
it requires a targeted
focus on defining,
engaging, and
recognizing the
contribution of the
participants
Copyright © 2014 Accenture. All rights reserved.
Copyright © 2014 Accenture. All rights reserved.
A Catalyst
follows
five phases to
successfully
mobilize and
sustain a
social learning
program…
PLAN
DESIGN
DELIVER
EVOLVE
MOBILIZE
EXPLORE Confirm priorities/goals
Confirm governance
Develop detailed plan
Recommend tools/platform
Design activities (mapped to
objectives)
Define metrics/measurement
Provision/prepare environment
Organize content (if needed)
Enable leads and champions
Prepare & soft launch
Manage/run activities
Support champions/program
Recognize/Reward
Measure/analyze
Report
Recommend adjustments
Copyright © 2014 Accenture. All rights reserved.
Embedding
collaboration into
a culture is a
journey whose
success is driven
equally by an
organizations
leadership and
sponsorship
Social Learning Expertise
Business Leadership
Learning & Talent
Development
Business Expertise
Copyright © 2014 Accenture. All rights reserved.
Business
Problem Outcome
Discussion
• What are your
organization’s road
blocks for establishing
effective social learning
programs?
