Accenture Human Capital Services for SuccessFactors

Your workforce is your organization’s most valuable asset. Yet unleashing the power and potential of your global talent base goes far beyond just hiring the right people. How can you balance your priorities to include acquiring, developing and retaining talent, while responding to employees’ demands for engaging and easy-to-use self-service, collaboration and mobility?

Digital technologies are key to solving these complex challenges. Using digital HR solutions based on SuccessFactors, Accenture helps organizations to align their workforces with their business goals. Designed for use by everyone in the organization—from business leaders to managers to employees and HR professionals—our digital HR solutions address today’s complex workforce challenges.

Unrivaled track recordWe help companies to streamline recruitment and onboarding, control HR costs, anticipate workforce needs, measure employee performance and reduce turnover of high-performers. With innovative services that match global HR needs, Accenture Human Capital Management (HCM) Services has a proven track record delivering results with SuccessFactors spanning over 500 SuccessFactors projects since 2007.

We are the No. 1 implementation partner for SuccessFactors, having implemented the largest Employee Central, Employee Central Payroll, and Talent Management programs worldwide. We have consistently led the way in co-innovating SuccessFactors capabilities (including Employee Central) with SAP, by being the first integrator to implement SAP Cloud Payroll, and the first integrator to add SuccessFactors software onto the SAP HANA Cloud Platform with Accenture Clone and Test software and Accenture HR Audit and Compliance as-a-service.

Our deep and longstanding relationship with SAP underpins these achievements. For the 2015 SAP Pinnacle Awards, we were recognized as Market Impact Partner of the Year, Industry Cloud Partner of the Year, and Cloud Services Partner of the Year.

Ready to help youOur leading position means we are ready to help you successfully adopt digital HR and talent management solutions. Working hand-in-hand with your HR team, we can help you develop and implement a strategy that uses Accenture implementation accelerators, end-to-end HCM SaaS methodology, proven processes, and our SuccessFactors software to improve workforce analytics, HR application implementation, talent management and global payroll functions.

Accenture Human Capital Services for SuccessFactors

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Workforce and talent management have never been so critical to business value.

To achieve high performance, global enterprises are seeking measurable improvements in Human Resources (HR) efficiencies, while intensifying their focus on workforce engagement to drive better business results and higher employee satisfaction. With digital HR solutions leveraging SAP’s SuccessFactors, they will be ready to respond to these ever-increasing demands.

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Global media and entertainment businessThis global organization, with over 80,000 employees, wanted to enhance its talent management and acquisition processes to build competitive advantage and support continued growth. A key objective was to provide recruiters and hiring managers with greater flexibility and transparency throughout the talent acquisition/management process. As well as implementing SuccessFactors Recruiting and Succession Planning modules, we provided end-to-end project management, system configuration, data conversion, and technical design/build of integrations, change management, and training material development.

Global automotive manufacturer and supplierWith nearly 13,000 employees worldwide, this company wanted to in-source its recruiting process. We supported the SuccessFactors Recruiting implementation and led the upgrade of the existing SuccessFactors environment to the new Revolution user interface. As well as leading the system and integration design and build, we also provided a business case for enabling the recruiting process using SuccessFactors. Our successful implementation ensured the active involvement of hiring managers, HR generalists, the compensation team and the recruiting organization. All stages of the candidate selection process are now supported within the system. Final ratings and selection decisions for each candidate are captured within SuccessFactors and made transparent to everyone involved.

AngloGold AshantiAngloGold Ashanti, one of the world’s leading gold exploration, mining and marketing companies, urgently needed a recruitment system that would enable employees and prospective job candidates to apply for vacancies online. We worked with the company’s South African business unit to determine one global recruitment process to which all other operating countries would align in the new global recruiting system. We provided consulting, system implementation and change management services, and leveraged our HCM SaaS cloud methodology. As a result, the company was able to operate as a global business throughout all its operations with a common, standard recruitment process utilizing a single SuccessFactors system.

Meggitt PLC Attracting and retaining talent is essential for Meggitt PLC, which specializes in innovative components for extreme environments, and subsystems for aerospace, defense and energy. With an 11,000-strong workforce across Asia, Europe and the Americas, the company wanted to leverage SuccessFactors as its seamless enterprise-level talent information platform—from hire to retire. Implemented within a tight timeframe, the solution allows multiple business units to benefit from standardized and highly efficient processes, with a unified and reliable system of records for employee information, and convenient 24/7 access to data in six languages.

TimkenThis leading manufacturer of industrial and automotive components wanted to streamline its HR operations across over 33 countries and enhance services for more than 21,500 employees. With our help, the company implemented SuccessFactors including cloud payroll to standardize, integrate and simplify its HR processes, improve regulatory compliance, enhance employee experience and help reduce administrative costs. The project also included implementing specific functionality to address their large pensioner population. The 18-month project also laid the foundations for the introduction of new capabilities, notably analytics.

High Performance Delivered

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Accenture is one of the largest and most experienced global providers of human capital management services. With more than 3,500 HR IT experts, operations in over 50 countries and industrialized global delivery centers, our skilled team of more than 1,200 SuccessFactors professionals delivers solutions leveraging our network of SuccessFactors delivery centers for North America, Europe and Asia. Our services include:

HR IT strategy, architecture and integrationWe help you determine how to maximize the value of SuccessFactors in terms of your overall business and HR IT architecture and develop a long-term plan for integration and sustainability of SuccessFactors solutions.

HR application implementationWe help you bring more value to your business and reduce operating costs by implementing the core capabilities of SuccessFactors Employee Central and Employee Central Payroll. With this next-generation HR solution, we can help you increase employee and manager self-service and overall automation, lower service costs, and improve HR technology utilization.

Talent management implementationAccenture’s services will help you leverage SuccessFactors’ full talent capabilities, enabling consistent improvements in business strategy execution across:

• Competency management• Workforce and succession planning• Recruiting• Performance management• Learning, compensation and rewards

Global payroll enablementAccenture can help you effectively deploy and integrate payroll services on a global scale. We provide platform-driven approaches to help you better manage payroll, benefits and compliance, using SuccessFactors’ unique multi-country payroll-in-the-cloud solutions and leveraging our own India-based Payroll Factory and Center of Expertise.

Workforce analyticsOur team works with you to tailor SuccessFactors’ unique workforce planning and analytics capabilities to consistently harvest workforce information—regardless of whether your HR IT application landscape includes additional solutions. This enables insights on how to manage your workforce as a strategic asset.

SuccessFactors business process outsourcing and application support servicesAccenture has collaborated with SuccessFactors to define and provide cost-effective HR services, application configuration, and integration support via our global delivery network, minimizing the need for you to invest in support capabilities.

Social media and learning The SuccessFactors solution also includes built-in social media capabilities to enable talent sourcing and development. These capabilities can potentially help you increase overall revenue and reduce overall costs per employee. Accenture can also deliver the most advanced SuccessFactors recruiting execution and social learning solutions with integrated analytics, social media integration, and the functionality you’d expect from an advanced talent suite.

Achieving high performance in human capital managementWith a results-driven roadmap, Accenture applies a strong methodology uniquely tailored to the specifics of SaaS iterative delivery and SuccessFactors solutions. We can help you develop and deploy a sustainable, integrated plan and solutions that enable:

• Faster time to delivery of the solution, with lower risk

• Reduced design effort• Reduced cost to deliver HR services• Automation of global workforce

analytics and planning• Enhanced global talent

management solutions • Improved HR service compliance

to policies• Improved direct engagement of

employees and line managers in HR and talent processes

Our methodology for SuccessFactors (see graphic) has the flexibility to span large-scale enterprise transformation (including HR organization and service delivery redesign through application support) and smaller projects that implement individual modules.

Global team, powerful portfolio Accenture’s delivery methodology for SuccessFactors

Project ManagementWave Release 1...n

Change Enablement

Initiateand

Confirm

IntegrationTesting

Deploy

Iterations

Integrations

Conversions

ConfigDesign

Test

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For more information on how to propel your workforce through Accenture Human Capital Management Services, please contact:

Arvind MathurGlobal SuccessFactors Leadarvind.mathur@accenture.com

Stephen CattonNorth America SuccessFactors and SAP Cloud Solutions Leadstephen.j.catton@accenture.com

Maureen Brosnan SAP Cloud Solutions Leadmaureen.l.brosnan@accenture.com

About SuccessFactors, an SAP CompanySuccessFactors provides the leading cloud-based SuccessFactors HCM Suite, which helps HR drive business execution with solutions that are complete, beautiful, and flexible enough to start anywhere—optimizing your workforce today and preparing them for tomorrow. SuccessFactors solutions are supported by a global partner ecosystem and the experience and commitment of SAP. With approximately 27 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, with more than 4,000 customers, we serve organizations of all sizes across more than 60 industries in more than 177 countries using our application suite in 37 languages.

About AccentureAccenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended August 31, 2014. Its home page is www.accenture.com.

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