About Area Temps

Office Services

Technical

Professional

Skilled Trades

Light Industrial

Providing quality

temporary, temp-to-hire

and direct hire staffing

since 1987

www.areatemps.comwww.areatemps.comwww.areatemps.com

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CLEVELAND1228 Euclid Avenue216-241-3800

LAKEWOOD14801 Detroit Avenue216-227-8200

MAYFIELD HEIGHTS6391 Mayfield Road440-646-1333

PARMA5805 Pearl Road440-842-2100

MENTOR7547 Mentor Avenue440-975-4400

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With five locations in Northeast Ohio, the Area Temps team is ready to meet your company’s requirements for office services, technical, professional, trades and light industrial temporary, temp-to-hire and direct hire employees.

We understand the importance of matching qualified workers to your company’s exact skill requirements.

Recruiting quality applicantsOur applicant centers cover Northeastern Ohio

Visit our website at areatemps.com

2 AREATEMPS RECRUITINGAPPLICANTS

WEST14801 Detroit Avenue

Lakewood216-227-8200

EAST6391 Mayfield Road

Mayfield Heights440-646-1333

SOUTH5805 Pearl Road

Parma440-842-2100

DOWNTOWN1228 Euclid Avenue

Cleveland216-241-3800

LAKE COUNTY7547 Mentor Avenue

Mentor440-975-4400

Everything Cleveland

CLEVELAND.COM

Recruiting quality applicantsWith an extensive marketing campaign and our personal interview process

A rea Temps is among the largest recruitment

advertisers in Cleveland, with dozens of classified listings on our website, in local newspapers, and on various job boards each week. Our ads are featured prominently on Cleveland.com, and we recruit new local candidates each day from recognized job boards like ZipRecruiter, CareerBuilder and Monster.com.

Your account representative will work as a team with our inside staffing specialists to provide personalized service. Daily and weekly quality checks insure your continued satisfaction.

U nlike most staffing services, our applicants must complete acomprehensive, personal interview process. In addition to skill requirements, our recruiters are trained to look for candidates with a positive attitude, flexibility, good communication skills and a willingness to learn. Of the over 1,500 applicants who are screened each month, only those who meet these standards are hired and registered in the City Search database.

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AREATEMPS RECRUITINGAPPLICANTS 3

ndeedone search. a ll jobs.

careerbu lder.com

CareerBoard.comLocal Jobs. Local Talent.

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Recruiting quality applicantsCandidates are networked across the region

AREA TEMPSAREA TEMPS

LAKEWOOD216-227-8200

PARMA440-842-2100

AREA TEMPSAREA TEMPS

MAYFIELD HTS440-646-1333

MENTOR440-975-4400

TEMPS AREA TEMPSAREA

A ll Area Temps offices share applicant information through our exclusive City Search network, so we can guarantee that you receive the best candidate in the system...not just the best in one location. With over 20 recruiters in Northeast Ohio contributing to our inventory, the network contains over 80,000 local applicants!

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a r e a t e m p s

SSSe che che ch


4 AREATEMPS RECRUITINGAPPLICANTS

DOWNTOWN CLEVELAND216-241-3800

7547

OFFICE SERVICESTECHNICALPROFESSIONALSKILLED TRADESLIGHT INDUSTRIAL

www.areatemps.com

440-975-4400MONDAY thru FRIDAY

8:30 am - 5 pm

AREA TEMPSAARREEA A TTEEMMPPSS

Accounting ClerkAccounting, CostAccounting GeneralAccounting, TaxAccounts PayableAccounts ReceivableAdministrative AssistantAdvertising assistantBank Teller Billing ClerkBookkeeperCashierCollectionsCustomer ServiceData EntryDatabase AdministratorDesktop PublisherDictaphoneExecutive AssistantFile ClerkGeneral Office ClerkGraphic ArtistHealth Care WorkerInsuranceInternet ResearcherLegal ClerkLoan ProcessorMail Room ClerkMarketingMedical BillerMedical Records ClerkMedical TranscriberOffice Manager

Web Page DesignerWord ProcessingBatch Maker Bolt-Making Machine Boring Machine Brake Press Broaching Machine Burning Machine CAD Operator Carpenter Chucking Machine CNC/NC Machine Construction WorkerCrane Operator Deburring Machine Die Maker/Repair Die Setter Dispatcher Display Builder Drill Press Driver, CDL Driver, no CDL EDMElectrician Electro-Mechanical AssemblyElectronic Assembly Electronic Technician Engine Lathe Engineering Assistant FabricatorFood ServiceForger Forklift/Tow Motor

Honing Machine HVAC Service/Repair Industrial Fabric SewerInspector Inventory Control Ironworker Lab Technician Lapping Machine Mechanic, Diesel/Gas Mechanical Assembly Mechanical MaintenanceMetallurgical Tester Milling Machine Millwright Mold Maker Painter, House Painter, Spray/Industrial Pattern Maker Pipe FitterPlasma Cutter Plastic Injection Machine Plastic Molder Plastic/Rubber Set-Up Plater Plumber Printer Production Control Clerk Punch Press Quality Control Tech Reamer Machine Roofer Saw Operator, Production Screw Machine

Secretary, ExecutiveSecretary, General

�� Aluminum � Cast iron � Inconel alloys � Sheet metal

��Brass � Copper

� Bronze � Hardened steel

��Carbon ��Other

�

�� Band saw � Drill press

��Brake press � Grinder

� Burning machine � Jigs/fixtures

��Cutting torch ��Plasma cutter

�

Screening for the best qualified candidateUsing skill-specific interviewing and testing procedures

Secretary, LegalSecretary, MedicalSecretary, TechnicalSocial ServicesSwitchboard OperatorTeacher/EducationTelemarketing

We have identified and created supplemental interview outlines for over 100 specific skills, which guide our inside staffing specialists through a comprehensive interview

TMprocess. Our on-line Prove It testing software confirms that candidates are qualified for the positions they are assigned.

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Skill Specific Interview Sheet for

MIG WeldingPage 1

Start with your most recent experience, then work backthrough at least the past 5 years.

Check any welding processes you have performed and rate your experience on a scale of 1-10.

SKILL/PROFICIENCY TEST

SCORE: ___________%

ADMINISTRATIVE EXPERIENCECoordinate office services ............Coordinate special projects ..........Create systems procedures ..........Develop record keeping syst .........Evaluate HR requirements. ........... Format graphs........................... Format records .......................... Format reports .......................... Format tables............................ Forms control............................ Maintain petty cash fund ............. Special events planning ............... Work with budget/acct. ............... Work with payroll dept ................ Work with purchasing dept .......... Work with records control............

SPECIFIC EXPERIENCE Administrative mgmt support........Administer tests ........................Answer phones .........................Arrange sales appointments .........Arrange travel itineraries..............Close office ..............................Collating ..................................Compile reports .........................Copying ...................................Customer service .......................Data entry, alpha........................Data entry, numeric ....................Desktop publishing .....................Dictation ..................................Dispatching ..............................Distribute mail ...........................Faxing .....................................FedEx......................................Filing.......................................Greet walk-in traffic ....................Handle complaints......................Internet research........................ Invoicing .................................. Issue applications ...................... Maintain records/files ................. Open mail................................. Open office ...............................Paging .....................................Plan company functions............... Relief receptionist ...................... Research background material. .......

SPECIFIC EXPERIENCE (cont’)Schedule appointments................... Schedule meeting rooms ................ Schedule meetings.......................... Screen visitors ................................ Send out mail .................................. Shorthand ....................................... Spreadsheet software..................... Supervise clerical workers .............. Take meeting minutes ..................... Take telephone orders ..................... Transcription/Dictaphone ................ Transfer calls manually.................... Update daily schedules ................... UPS................................................. Voice mail .......................................

DOCUMENTS PRODUCED Billing/Invoices................................ Briefs .............................................. Contracts ........................................ Correspondence .............................. Desktop publishing.......................... Letters............................................. Memos............................................ Prepare agendas .............................Proposals ........................................ Reports ...........................................

OFFICE EQUIPMENT USED Calculator........................................ Computer (Mac).............................. Computer (PC) ................................ Copier volume ................................. Dictaphone...................................... Fax machine.................................... Multi-line phone system.................. Paging systems............................... Postage scale.................................. Scanners......................................... Typewriter....................................... Voice mail .......................................

DEPARTMENTS WORKED IN Accounting/Bookkeeping ................ Advertising...................................... Collections ...................................... Customer service ............................ Employee benefits...........................

DEPARTMENTS WORKED IN Engineering ..................................... Human Resources………….. ........ Information technology ................... Legal ............................................... Order department............................ Payroll ............................................. Production....................................... Promotions...................................... Public Relations............................... Quality Control ................................ Receiving ........................................ Research/Design ............................. Sales/Marketing.............................. Shipping.......................................... Workers Compensation...................

INDUSTRY EXPERIENCEAccounting...................................... Automotive ..................................... Banking........................................... Construction.................................... Financial.......................................... Government .................................... Hospital........................................... Insurance ........................................ Legal ............................................... Manufacturing................................. Medical ........................................... Mortgage ........................................ Real estate ...................................... Restaurant....................................... Retail............................................... Salon............................................... Schools ........................................... Transportation ................................. Utilities............................................ Wholesale .......................................

Skill Specific Interview Sheet for

Administrative AssistantCheck all items in which you have actual work experience.

SKILL/PROFICIENCY TEST

SCORE: ___________%

A

B

C

D

Produce neutral gas

Shield the weld from the atmosphere

Purify the electrode metal

All of the above

XXProve It! for Welding

1 Stick WeldingQuestion

What is the purpose of the flux coating on an electrode?

Leave Test

Next Question

Your Response

Kene ax Prove It!


AREATEMPS SCREENINGCANDIDATES 5

Rating 1-10

Thickness

Rating 1-10

Thickness Thickness

Rating 1-10

Thickness

�� Brazing � HeliarcÒ welding � Resistance welding

��Carbon-arc welding � Innershield welding � Robotic welding

� Dual shield welding � MIG welding � Shield metal arc welding

��Electric resistance welding ��Oxy-Acetylene welding � Stick (arc) welding

��Electro gas welding � Oxyhydrogen torch � Submerged arc welding

��Flux-cored arc welding �� Pipe welding � TIG welding

��Gas welding � Plasma arc welding � Welder-fitter

��Other:

What metals have you welded? Note the thicknesses (in inches, fractions or gauges).

What were the end products of the welding

Check any machinery you have used to fabr

Screening for the best qualified candidateBackground checks are performed at the customer’s request

A rea Temps screens all job applicants before the interview process begins, and will not hire anyone who has been convicted of a violent felony. At your request, we can also provide a comprehensive criminal background check, which includes aSocial Security Number trace and residence history.

For many companies, background screening is an important step in the hiring process. To meet your company’s standards, Area Temps can provide employment verifications, drug screening, criminal background checks, credit checks and motor vehicle reports at no additional charge.

Reports are provided through Crimcheck.com, an NAPBS Accredited screening firm located in Strongsville, Ohio. Crimcheck.com offers a wide range of employment screening services utilizing advanced technology that reduces time-to-hire and increases accuracy. Crimcheck employment screening solutions protect your brand, reputation, employees and assets.

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6 AREATEMPS SCREENINGCANDIDATES

Area Temps relies upon the services of various reference checking services. Therefore, Customer agrees to hold Area Temps harmless for errors or omissions in reports provided by these services. Customers should understand that State and Federal laws pertaining to Defamation of Character and various Privacy Acts have also restricted our ability to obtain personal character references, which can be subject to change at any time.

Screening for the best qualified candidateArea Temps employees are held to higher performance standards

“By failing to complete an assignment as agreed, you will damage the professional reputation of Area Temps and harm a valuable business relationship with our client; therefore, should you fail to complete an assignment as agreed, without providing two weeks written notice, the hourly rate of any final outstanding wages due will be reduced to the current federal MINIMUM WAGE. Assignments of less than two weeks duration must be worked in their entirety.”

We have eliminated repeat offenders. If an Area Temps employee is terminated, he/she is placed on our DNU (Do Not Use) List, permanently removed from the City Search network, and cannot be placed again.

? Unexcused absence

? Unexcused tardiness

? Insubordination

? Uncooperative attitude

? Refusing to follow instructions

? Use of drugs or alcohol

? Poor quality of work

? Poor quantity of work

? Misuse of a customer’s equipment

? Walking off an assignment

? Failure to return to work as agreed

? Theft

6 Completion Pledge

6 “Do Not Use” List

6 Grounds for Termination

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AREATEMPS SCREENINGCANDIDATES 7

Screening for the best qualified candidateAttendance is a top priority

Our Tried & Proven Rating automatically tracks an employee’s punctuality and attendance record.

Employees with the highest ratings are the first to be considered for each assignment.

We value your input! Customers have the opportunity to provide feedback

and rate our candidate’s on-the-job performance on each weekly time sheet.

The PDQ Performance RatingTM

Registered Location(s)

07 Lakewood Tech

Anthony M. Ballard

(216) 555-9435

Lakewood 44107

XXX-XX-5432

Status: Available

Available Date: 2/21/16

Car Available

Part-Time Only

Student/Teacher

Steel Toe Boots

Work Boots

Shipping & Receiving Warehouse Inventory Driver, CDL

Forklift/Tow Motor Inspector Inventory Control Production Control Clerk

Home

Applicant Records

Anthony M BallardXXX-XX-5432

Main Applicant Screen

Applicant Demographics

Applicant Comments

ViewAssignment History

RefusedAssignment History

Skill Maintenance

Background Checks

Update CurrentAssignment

Application Tech Skill Sheet Tech Shipping & Receiving Warehouse Inventory

No messages to report at this time.

SEARCH

Comments

Secondary Skills

Primary Skills

Tried & Proven Rating: 100% Excellent

PDQ Rating:Exceptional Skills

09/29/09: Quality Confirmed09/28/09: Start Confirmed09/25/09: Applicant assigned to All Star Warehousing09/24/09: Background check in progress09/23/09: Spoke to Tony about a new assignment starting next week. JWL


8 AREATEMPS SCREENINGCANDIDATES

x

= roductivityP

= ependabilityD

= ualityQ

Technical RESUME Background Check

http://timesheets.areatemps.com Confidential Employee Fee... x

Approval Logout

Confidential Employee Feedback

Timesheet Approval

Employee Name:

Company Assigned:

Job Title:

Week Ending Date:

PDQ Rating – Please rate this employee’s...

Enter special timesheet instructions here, or provide additional feedback on job performation.

Your comments will be forwraded tot he attention of this employees immediate supervisor at Area Temps.

Productivity

Dependability

Quality of Work

Employee ID:

Customer Contact:

Contact Email:

Monica Stevens

Jones Geiger LLC

Legal Secretary

02/14/16

XXX-XX-6789

Rudolph Jones

[email protected]

Please help us encourage higher performance standards and show your appreciation for our employee’s hard work by checking the appropriate rating and commenting below. Our employee can earn valuable incentives when you participate.

Above Standard Below



Retaining our best employees Our benefit package compares favorably to most local companies

Area Temps assumes the cost of a full benefit package which includes...

6 One week of paid vacation ...after 1,300 hours

6 Paid holidays ...after 900 hours

6 ACA-Compliant MEC health plans ...offered to all employees, as soon as they start their first assignment with Area Temps

6 Major Medical health insurance ...which meets the affordability requirements of the ACA is offered to all eligible employees

6 401(k) retirement plan ...after 1 year of service, (selected locations)

6 Employee credit union ...for low cost financial services

6 Child care assistance ...for working parents

6 PDQ Rating ...qualifiers are awarded prizes for Productivity, Dependability & Quality work

6 Employee recognition ...for exceptional on-the-job performance and perfect attendance records

6 Free computer training ...at most suburban locations and online

6 Continuing Education program ...for skill improvement through video training courses

6 College tuition assistance ...is accrued while on assignment and may be applied at local colleges and universities

6 Cash bonuses ...for new employee referrals

6 Employee discounts ...on merchandise, travel and other entertainment

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AREATEMPS RETAININGEMPLOYEES 9

6 Gasoline and RTA vouchers ...may be purchased by any employee through a convenient payroll deduction program, in advance of their assignment.

6 Required safety equipment ...is also available through a payroll deduction program. Whether your company requires steel-toed shoes, work boots or other safety gear, our employees will report to their assignment ready to work.

Retaining our best employees For their security and convenience, we offer these special services

6 Photo ID Cards...provide secure identification for access to your facility or for check-cashing purposes.

6 Local Payroll Services ...are provided by Ahola Corporation. This Cleveland-based company guarantees rapid payroll processing and personalized service.

6 Weekly Payroll Processing...means quick turn-around time! Employees receive their pay on the Friday immediately following the week they were on assignment.

6 Photo ID Cards

6 Local Payroll Services

6 Gasoline and RTA vouchers

6 Required safety equipment

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10 AREATEMPS RETAININGEMPLOYEES

6 Weekly Payroll Processing

6 Direct Deposit...of their pay to either a personal bank account or to the Global Cash Card provides safe and convenient access to their funds, eliminating the need for our employees to pick up their paychecks or pay expensive check-cashing fees.

6 Direct Deposit

6 Temps on Call ...are working in our training centers throughout the business day, ready to report to work for your emergency staffing needs. Please note that Area Temps has a minimum assignment length of 4 hours.

6 Voice broadcast alerts ...allow us to fill your volume orders quickly! Automated calls go out to all available candidates in our network who match your skill requirements, generating call backs from your immediately surrounding area.

6 Applicant E-mail alerts ...keep us in contact with the most qualified candidates in our network. Skilled applicants who are not on current assignment are regularly notified of available positions that meet their specific skill set.

6 Customer E-mail alerts ...are tailored to your company’s specific skill requirements and will advise you when a qualified candidate who meets your needs is recruited or becomes available in our City Search network.

6 For shift requirements ...notify your account rep of your company’s after-hours needs and we will provide you with contact information, for a 24/7 customer service solution.

Emphasizing customer serviceYou can expect immediate results from our inside staffing specialists

......................

..............

MINUTESMINUTESMINUTES

or less

30MINUTESMINUTESMINUTES

When you need an immediate response, count on Area Temps’ 30-minute guarantee! Once you place your order, we will get back to you within 30 minutes with the name of our referral or an update on the current status of your order.

Other special services

Our unconditional guarantee

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Area Temps unconditionally guarantees that our employees are qualified to perform the duties for which they are assigned and that the work will be performed in an acceptable, businesslike manner. Upon notice from the customer within the first eight (8) hours of employment, all charges for unsatisfactory work will be canceled.


AREATEMPS CUSTOMERSERVICE 11

Emphasizing customer serviceA variety of special services are available to our valued customers

6 Custom Billing ...is available should your company need a special report or specific invoice format.

66 Group/On-Line Time Sheets

Customers enter or approve our assigned employees’ work hours via an on-line eTimesheet portal. You will receive weekly reminders when approvals are due, and a link that allows you to access the system quickly and easily. If you prefer, you may choose to enter the hours yourself via an electronic group timesheet, or you can elect to simply approve the hours entered by our employees.

6 Electronic Time Clocks ...featuring badge-based or biometric devices to report attendance are available where multiple employees are assigned, and will allow them to punch in and out for more exact usage tracking.

66 On-Site Coordinators

...will be provided for high volume customers who wish to have someone from Area Temps on-site to supervise the temporary staff. Let us handle everything!

66 Direct Deposit Payroll

...is provided via the Global Cash Card, or to the employee’s personal bank account, so the temporary workers assigned to your company do not have to pick up their paychecks.

6 Customized Billing

6 On-Line/Group eTimesheets

6 Electronic Time Clocks

6 On-Site Coordinators

6 Direct Deposit Payroll

For your convenience, we acceptVisa, MasterCard and American Express

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12 AREATEMPS CUSTOMERSERVICE

Emphasizing customer serviceOur comprehensive insurance coverage includes...

Area Temps is a self-insured employer for Worker’s Compensation, as approved by the Ohio Bureau of Worker’s Compensation. Insurer: Area Temps, Inc. Risk No: SI-4076 Term: March 1, 1994 and renewed annually

This policy covers losses incurred as a result of any fraudulent or dishonest act by an employee of Area Temps.

6 Employee Services Dishonesty Policy

Providing an extra layer of liability protection over and above the limits set by our other policies.

6 Commercial Umbrella Policy

This policy covers against loss of money or other property which is sustained as the result of any negligent acts or omissions on the part of an office services or professional employee of Area Temps.*

6 Errors and Omission/Professional Liability

6(Office Services and Professional Divisions only)

Area Temps’ general liability policy covers the general day-to-day operation of our business, providingprotection from injury claims and property damage.*

6 Business Owner’s/General Liability

6 Worker’s Compensation/Employers’ Liability

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AREATEMPS CUSTOMERSERVICE 13

* Temporaries on individual assignment at your facility are considered to be under the customer’s care, custody and control and, therefore, in some instances the customer’s liability insurance policy would be primary. The above summary is subject to the actual insurance policies terms, conditions and exclusions.

Certificates of Insurance are available upon request.

Emphasizing customer serviceWe guarantee your satisfaction in a wide range of skilled positions

SecretarialAdministrative AssistantExecutive SecretaryLegal SecretaryMedical SecretaryGeneral SecretaryDictaphoneTranscriptionist

Computer ServicesDesktop PublishingGraphic ArtistDatabase AdministrationWeb Page DesignerInternet Researcher

General OfficeReceptionistMedical ReceptionistSwitchboard OperatorGeneral OfficeData EntryTypistStatistical TypistFile ClerkMail Room ClerkCollator

LegalParalegalLegal Clerk

MedicalMedical BillerMedical Records ClerkMedical TranscriberMedical CoderMedical Scheduler

AccountingBookkeeperAccounts PayableAccounts ReceivablePayroll ClerkBilling ClerkCollectionsAccounting ClerkAccountant

Marketing ServicesCustomer ServiceTelemarketingSalespersonRetail SalesCashierCall CenterReservationist

OtherLeasing ConsultantLoan ProcessorTitle ClerkBank ClerkPurchasing

Production MachiningCNC Operators/Set-UpBolt-making MachineBoring MachineBrake PressBroaching MachineBurning MachineChucking MachineCold HeaderDeburring MachineDrill PressEDMEngine LatheGear-making MachineGrinding MachineHoning MachineIndustrial Fabric SewerLapping MachineMilling MachinePlasma CutterPlastic Injection MachinePlastic Extrusion MachineProduction SawPunch PressReamer MachineScrew MachineShear/SlitterStamping MachineTapping MachineThreading MachineTurret Lathe

TradesCarpenterPlumberElectricianPainterPipe FitterConstruction WorkerMechanical MaintenanceMillwright

Light IndustrialSkilled AssemblyMIG/TIG/ARC WelderFabricatorTool/Die/Mold MakerPlaterFoundry WorkerForklift OperatorCrane OperatorQuality Control InspectorShipping & ReceivingWarehouse InventoryCDL DriversGeneral LaborGeneral Machine OperatorSpot WelderHousekeepingJanitorial Maintenance

EngineeringDesign EngineerMechanical EngineerElectronic EngineerElectrical EngineerCivil/Structural EngineerArchitectural EngineerChemical/Process EngineerQC/QA EngineerIndustrial EngineerManufacturing EngineerFacilities EngineerPlant Engineer

Industrial ManagementForemanMaintenance SupervisorPlant ManagerProduction SchedulerQA/QC SupervisorWarehouse SupervisorExpeditor

CAE/CAD/CAMEngineeringDraftingDesignerTechnician

Information TechnologyComputer OperatorComputer Repair TechnicianProgrammer/AnalystWeb DeveloperApplication DeveloperSystems AnalystProject ManagerSystems EngineerNetwork Engineer

OtherScientistChemistMetallurgical TechnicianEstimatorElectronic TechnicianService TechnicianLab TechnicianPrinter

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14 AREATEMPS CUSTOMERSERVICE

Special FeaturesCustomers are welcome to use our training and on-line testing services

TM

Now you can skill test

your potential new hires,

or set up training sessions

for your permanent staff

...all available on-line and

for no additional charge!

Kene ax Prove It!

Testing is available for over100 software packages, including most Microsoft, Adobe, Corel, Lotus, and Macintosh products, as well as most generally accepted accounting and CAD programs.

In addition to software, we provide testing in other specific clerical, financial, health care, legal, industrial, and technical/IT skills, including...

Grammar & SpellingData EntryTyping & PunctuationTelephone Etiquette

BookkeepingAccounts PayableAccounts ReceivablePayrollAccountingFinancial Analysis

Medical AssistantMedical ReceptionistMedical Billing Claims ProcessingMedical Terminology

Legal AssistantParalegalCourt Reporting

Call Center Skills Outbound SalesInbound Sales

Reading BlueprintsIndustrial MathWarehousingShipping & ReceivingElectronicsElectrical EngineeringMechanical EngineeringAssembly and MachiningQuality AssuranceCarpentryWeldingMetalworkingTools & FastenersInjection Molding

ProgrammingClient-Server ApplicationsData CommunicationsData ModelingData WarehousingE CommerceHTML DevelopersHelp DeskNetwork AdministrationTelecommunications

Plus many more skills.Ask us about the packages you need.

Tutorials areavailable for thesepackages...

Microsoft AccessMicrosoft ExcelInternet ExplorerMicrosoft Office IntegrationMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordPeachtree AccountingQuickbooks


16 AREATEMPS SPECIALFEATURES

Special FeaturesReduce risk & increase flexibility – temp-to-hire and direct hire options

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And now, Area Temps can also be your source if you are looking for direct hire referrals

Area Temps can also assist with your permanent staffing needs. Through our continuous advertising and screening process, we have built a database containing over 80,000 local candidates.

We give you access to this exclusive applicant resource, and make the process of hiring efficient and risk-free. You eliminate the time-consuming task of reviewing resumes, pre-screening and checking references. One call to our office and we’ll have a selection of qualified candidates at your office, prepared to interview.

We can even arrange a working interview, to give you and the candidate an opportunity to get to know one another, and to find out if the position would be a good fit. If the placement doesn’t work out, our 60-day guarantee means you’ll only be billed a daily fee for the time the employee was actually on the job.

Ask your account representative for more information about our moderate direct hire fee structure and satisfaction guarantee.


Orientation ProgramsWorkshops and SeminarsOne-on-One TrainingRequired Overtime

Customer Service DisruptionLoss of MoraleLoss of ExperienceLoss of ContinuityBurnout among Remaining Staff “Corporate Memory”

Administrative & Record-KeepingSeparation Pay & ExpensesExit InterviewUnemployment Costs

Communicating Job OpeningSelection InterviewsPre-Employment TestingRecruitment Agency FeesCandidate Relocation Costs

SEPARATIONCOSTS

INDIRECTCOSTS

REPLACEMENTCOSTS

TRAININGCOSTS

How much does your employee turnover cost?

Temp-to-Hire is the most effective way to maximize your person-to-job fit.

According to

a recent study

by the U.S.

Department

of Labor, the

cost of hiring

the wrong person

is between

70% and 200%

of that person’s

annual salary.

”

”

Many customers of Area Temps, who traditionally enjoy the benefits of a flexible workforce, also find a hidden value in our temp-to-hire program. “Try before you buy” is an effective way to evaluate potential permanent employees. And it can be a real savings, too! When you take one of our referrals onto your permanent payroll, not only do you already know that they are a good fit, you also save both time and money by eliminating the need to advertise, recruit, interview, evaluate and reference check a series of potential candidates.

Ask about our Temp-to-Perm Discount.* Volume customers are eligible to receive a credit on our minimum working day requirement, based on the number of employees currently on assignment with your company.

* Customers of Area Temps are eligible to take our employee onto their permanent payroll after the employee has completed a minimum of 120 working days on assignment. For more details, ask your account representative for a copy of our Temp-to-Perm Policy.

AREATEMPS SPECIALFEATURES 15

Special FeaturesOn-site video training provided at no additional charge

Area Temps

Training Video

TM

With exclusive pre-assignment video training,our employees know the job before they start!

Eliminate the hidden costs of training and re-training with Area Temps’ exclusive on-site video training program.

Does your assignment involve repetitive work? Our camera crew will visit your facility and film an employee actually performing the various tasks. Do you have a standard orientation program for new employees? Recording it to video is another way to use this program effectively.

Once our employee has accepted your assignment, but before they actually report to work, they will watch your company’s video at one of our conveniently located Area Temps offices. With a clear understanding of what is expected, they’ll have a much better chance of getting the job done right the first time!

6 This FREE program is available to any customer of Area Temps.

6 Each video is customized to your company’s exact training requirements.

6 Knowing what to expect will significantly reduce employee turnover.

6 We’ll also provide your HR department with a copy, so they can use our video for internal staffing. Let potential hires see what your job entails before they accept the position.


AREATEMPS SPECIALFEATURES 17

Special FeaturesCustomers enjoy our free monthly Rewards Program

MARATHON

. . . . . . . . . . . .

TM

We appreciate your business!

Customers of Area Temps are eligible to receive one free promotional item each month – a $50 value! – just by placing a new order of 80 hours or more. Here’s how it works...

1. Call us with your next new order.

2. Have our quality temporary workers complete a minimum 80-hour assignment.

That’s all it takes to be a part of this exciting monthly incentive program! Just mention our Rewards Program when calling to place your order. We’ll ask you to select your free item at that time, so we may expedite its delivery.

You’ll receive a $50 gift certificate, or tickets to the entertainment value of your choice. Or you may select our popular “Mall Money,” good for any purchase where VISA or MasterCardÒ is accepted.

Companies may also use our Rewards Program to earn a $50 credit on their next invoice, or to cater a staff luncheon from Pizza Hut or Alesci’s. There’s even an option to donate $50 to your favorite charity. See your account representative for a complete list of available incentives.

This offer may not be used in conjunction with any others, is not retroactive, and does not apply to any temporary employees currently on the job. Some exclusions apply; order must meet our standard pricing schedule. See your account representative for more details. Area Temps is able to offer our customers this FREE business promotion because our entire advertising budget has been applied to this program. All other forms of advertising, (radio, television, print and outdoor), have been discontinued so that we may offer our customers this exciting incentive. Items are subject to availability.

Become a member of the Area Temps Rewards Program

Select from...

Dozens of popular retailers, restaurants, entertainment values, and more...

Ask us for a complete list ofavailable incentives!


18 AREATEMPS SPECIALFEATURES

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About our companyArea Temps has been serving Northeastern Ohio for over 25 years


AREATEMPS COMPANYFACTS 19

Some Interesting facts about Area Temps...

[ We are the Greater Cleveland area’s industry leader in office and industrial temporary help.

[ We rank among Cleveland’s largest employers. In the past five years, over 24,000 people have been on assignment through Area Temps.

[ Since opening our doors in February of 1987, we have provided staffing services to more than 10,500 companies in Northeastern Ohio.

[ We are one of the area’s largest classified advertisers, with over 500 internet and newspaper ads placed each month.

[ Over 70% of our office services, and 50% of our light industrial employees find permanent jobs through our temp-to-hire program.

A rea Temps was established in 1987 with the goal of providing quality temporary employees and personalized service to its customers. Innovative strategies for applicant recruiting, screening, testing, training, retention and customer satisfaction have helped us become one of the Cleveland area’s largest employers!

ReferencesWe’re proud to be one of the largest employers in Greater Cleveland

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Here’s what some of our clients have to sayabout their experiences with Area Temps


A rea Temps is an equal opportunity employer. It is the policy of Area Temps to provide service to all persons without regard to race, color, national origin, disability or age. Violations should be reported to the U.S. Equal Employment Opportunity Commission.

Each time we have a need for your services, you have provided qualified candidates who meet our standards and are courteous and professional. In short, I commend you in providing a superior level of services and maintaining a high level of standards in matching temps with us when we are in need of temporary help.

- Human Resource ManagerVocon, Inc.

- Executive VPStevens & Associates

- Director of Human ResourcesCleveland Institute of Music

There is a plethora of temp agencies and we get contacted by many of them frequently. Why have we not utilized any other service? The answer is very basic...(our) account executive does what she says she is going to do! ...What more could you ask for any company? Will we continue to use Area Temps when needed? Absolutely!

The Cleveland Institute of Music has used Area Temps for many years. This past year they have been especially helpful in that they found an administrative assistant for our president. This was not an easy task because we needed a person who had administrative skills, as well as a music background...We have had good experience with Area Temps and will continue to use them.

I have worked with Area Temps, both (in their) industrial and clerical divisions, for several years and have received excellent and attentive service. They know what type of candidates we look for and only provide the best. The representatives are quick to respond and meet our needs on a regular basis. I highly recommend their service.

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- Human Resources ManagerFasteners for Retail

20 AREATEMPS CUSTOMERREFERENCES

Visit our website at areatemps.com for

more customer and employee testimonials.

The Staffing IndustryThe costs associated with a typical temporary bill rate

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Nearly 80% of a company’s cost to employ a temporary worker is directly tied to the worker’s pay, benefits and direct costs. Since staffing is a business in which the vast majority of costs are variable, opportunities for economies of scale are more modest than with many other businesses.

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

TemporaryWorker

Hourly Pay64.7%

Benefit/TaxesInsurance

Internal StaffWages/Benefits

12.9%

12.9%Typical

Mark-up

TypicalWorker

Pay Rates

1.8% Operating Profit

3.2% Other Operating Costs

0.6% Technology Costs

1.2% Advertising/Recruiting Costs

2.7% Facilities Costs

Staffing is also a relatively low margin business. Subtracting overhead and staffing company operating costs leaves the typical temporary staffing agency with a pre-tax operating profit of 1.8% on temporary worker billings.

Source: Staffing Industry Analysts, Inc. estimates of typical contingent staffing firm profitability.

What makes up a typical billing hourfor a temporary worker?

AREATEMPS STAFFINGINDUSTRY 21

Area ProfessionalsOur professional division will recruit for your higher skilled openings


TMFor more information,contact Area Professionals today at

440-253-2200 or visit their website at

www.areaprofessionals.com

Helping you put togethera successful team...

one great hire after another!

When you need a competitive edge, creative talent acquisition can make all the difference. Area Professionals is your single-call solution for all your hiring needs. Our team specializes in direct hire and contract recruiting at the professional, mid-management and executive levels.

AREAPROFESSIONALSA Division of Area Temps

Global Executive Search

Providing Direct Hire, Contract and Contract-to-Hire ReferralsExecutive Search Services and Recruitment Process Outsourcing

! Accounting & Finance

! Information Technology

! Software Development

! Human Resources

! Legal

Areas of expertise include...

! Sales & Marketing

! Public Relations

! Supply Chain/Logistics

! Industrial Management

! Engineering

22 AREATEMPS PROFESSIONALDIVISION

ASA White PaperDiscover the advantages of using temporary staffing

Why use temporary staffing?

Benefits of Temporary Staffing in a Tough Economy

Today’s economy forces businesses and organizations to make tough choices concerning their employees - which

are both one of their biggest expenses and greatest assets. Employment costs such as insurance, healthcare, taxes,

and benefits are soaring at the same time companies are under great pressure to do more with less. Companies are

urged to run “lean.”

The answer to managing staffing costs, maintaining productivity while running “lean,” and preparing for economic

recovery is strategic staffing.

Mitigate Rising Costs

Healthcare costs, workers' compensation, unemployment insurance, Social Security and other staffing costs

continue to rise each year. Staffing can help:

! Provide workers for special projects and peak workloads without increasing fixed payroll costs.

! Reduce overtime labor costs by letting temporary employees work the extra hours.

! By paying benefits, unemployment, taxes, and other expenses that the staffing company assumes

responsibility for in regard to their temporary workers.

Improve Performance

Absenteeism and employees who don’t match the needs of particular jobs lead to wasted time and effort. Staffing

can help by:

! Offering temporary-to-hire options that allow businesses to try out new employees.

! Providing temporary help during peak periods to prevent burnout among core employees, reducing

absenteeism and worker’s compensation claims.

! Smoothing fluctuations in workload; allowing the company to run “lean” and help to avoid layoffs.

! Screening more thoroughly, using the E-Verify screening program to identify individuals with legal rights to

work in the United States and creating customized testing programs from large test databases with national

benchmarking capabilities

Save Time

Using a staffing company saves time in several ways:

! They advertise, screen, interview, test, and reference check to attract potential employees. The business

simply needs to select them for hire.

! Because of pre-employment screening for needed skills, less training is necessary prior to beginning work.

! The staffing company takes care of the temporary associates’ payroll and benefit administration.

Increase Flexibility

! Hiring help as needed allows companies to respond to market demands quickly without adding full-time staff.

! During a hiring freeze, temporary workers can handle the workload without increasing the direct hire

headcount.

! Letting temporary workers handle non-core business functions allows regular staff to concentrate on core

competencies.


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AREATEMPS ASAWHITEPAPER 23

New customers receive the first day FREE...on an assignment of 2 days or longer. May we take your order?

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Let us get to work on your next order

Special introductory offer!

Whether your company has been considering temporary workers as a flexible labor alternative, or if you just need help with a short-term project, we’d like the opportunity to win your business. That’s why we’re offering new customers their First Day Free on any temporary assignment of 2 days or longer. See your account representative for details

Print this page and attach it to our first invoice with your remittance

MAY NOT BE USED IN CONJUNCTION WITH OTHER PROMOTIONAL OFFERS

NEW CUSTOMERS ONLY PLEASE!

24 AREATEMPS INTRODUCTORYOFFER

About Area Temps

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